LOS ANGELES, CA -- (MARKETWIRE) -- 06/06/12 -- Things are
looking up for the construction industry. New construction
stats have been strong in recent months, construction
spending rose throughout much of 2011 and the production of
construction materials has been up for
six months in a row. In addition, according to the Ewing
Marion Kauffman Foundation, new entrepreneurs entering
construction accounted for 24 percent of all U.S.
entrepreneurial activity in 2011, impressive when overall
business creation dropped by 6 percent in 2011.
However, as construction professionals get back to work, the
industry still faces challenges, including increased
competition and rising costs. eVoice®, a virtual phone
service offered by j2 Global, Inc. (NASDAQ: JCOM) understands
that business communications with customers, vendors and
employees is vital to success and that every missed call is a
missed opportunity. Having the right business phone system
will give a construction owner a competitive edge and
increase the chances of gaining more customers by providing a
more professional face to callers and ensuring that every
phone call is answered and managed correctly.
"In the construction industry, missing one call may mean
missing a contract," says Bill Pepoon, founder of
Construction Science, a construction consulting firm launched
in 2010. "With eVoice, I can have one phone number
that's routed to my cell phone, home and work so I have
peace of mind that I'll never miss a call, regardless of
whether I'm on a job site, at my office or at home."
To maintain efficient customer communications and appear more
professional, here are several tips and features from eVoice:
1) Build your reputation with a solid first
impression. Reputation means a lot in the construction
industry where clients are making decisions to spend
thousands, or even millions, of dollars on a project.
Customize your professional greetings and voicemail message
for clients, vendors and partners so the right messaging goes
to the right person every time.
2) Rewire your landline phone to the cloud.
Cloud-based phone systems, also known as virtual phone
systems, provide professionals with a phone number that
routes to wherever you are -- cell phone, home or office --
making it easier than ever for clients to reach you 24/7. Set
up "voice to text" so voicemails are transcribed to
a text message or email. Messages can then be read discreetly
while in a meeting or when on a noisy job site where it may
be hard to hear.
3) Cut down on mobile bill shock. Using the power of
VoIP helps construction professionals stay connected in
service dead zones and more importantly, to cut down on
mobile phone bills. A virtual phone system with a VoIP app
automatically transfers calls from your network carrier to
the Internet whenever WiFi is available -- and that means
free minutes and better coverage.
4) Hit the nail on the head every time with call
recording. Multitasking is a construction
professional's lifestyle and answering calls while on the
job or moving between sites can make it hard to track
important details from a client. Recording calls to catch the
specifics of a new room addition project or a counter design
is critical to keeping clients happy and remaining within
budget. With the push of a button, virtual phone systems
record calls to get the details right the first time,
avoiding what can often times turn into costly
miscommunication with clients.
5) The must-have power tool: your smartphone.
Managing your calls can be a full-time job and construction
professionals don't have the time, especially now during
the busy summer months. Taking advantage of all of the
features a virtual phone system can offer like call routing,
call screening, multiple extensions, personalized greetings,
voice to text, and more, turns a smartphone into a 24/7
eVoice is a brand service and trademark of j2
Global (NASDAQ: JCOM) eVoice, one of the
industry's leading virtual phone services, offers a wide
selection of local or toll-free numbers and is the only phone
service of its type to offer personalized U.S.-based VIP
setup and support for new accounts. eVoice is online at
About j2 Global
j2 Global (NASDAQ: JCOM) provides cloud services
for business, offering Internet fax, virtual phone, hosted
email, email marketing, online backup, unified
communications, and CRM solutions. Founded in 1995, the
company's messaging network spans more than 49 countries
on six continents. j2 Global markets its services principally
under the brand names eFax®, eVoice®,
KeepItSafe®, and Onebox®. As of December
31, 2011, j2 Global had achieved 16 consecutive fiscal years
of revenue growth.j2 Global, please visit
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