We believe that this Quarterly Report on Form 10-Q contains statements that are
forward-looking and as such are not historical facts. This includes, without
limitation, statements regarding the financial position, business strategy and
the plans and objectives of management for future operations. These statements
constitute projections, forecasts and forward-looking statements, and are not
guarantees of performance. Such statements can be identified by the fact that
they do not relate strictly to historical or current facts. When used in this
Report, words such as "anticipate," "believe," "continue," "could," "estimate,"
"expect," "intend," "may," "might," "plan," "possible," "potential," "predict,"
"project," "should," "strive," "would" and similar expressions may identify
forward-looking statements, but the absence of these words does not mean that a
statement is not forward-looking. When we discuss our strategies or plans, we
are making projections, forecasts or forward-looking statements. Such statements
are based on the beliefs of, as well as assumptions made by and information
currently available to, our management. The forward-looking statements contained
in this Report are based on current expectations and beliefs concerning future
developments and their potential effects on us. There can be no assurance that
future developments affecting us will be those that we have anticipated. These
forward-looking statements involve a number of risks, uncertainties (some of
which are beyond our control) or other assumptions that may cause actual results
or performance to be materially different from those expressed or implied by
these forward-looking statements. These risks and uncertainties include, but are
not limited to, those factors described in the section titled "Risk Factors" in
Item 1A of our Annual Report on Form 10-K for the fiscal year ended December 31,
2019 (our "Annual Report"). These risks and uncertainties may be amplified by
the COVID-19 pandemic and its potential impact on our business and the global
economy. Should one or more of these risks or uncertainties materialize, or
should any of our assumptions prove incorrect, actual results may vary in
material respects from those projected in these forward-looking statements. We
undertake no obligation to update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise, except as
may be required under applicable securities laws.



Throughout this section, unless otherwise noted "we," "us," "our," "Company,"
"KLDiscovery," "KLD", "KLDiscovery Inc." or "LD Topco, Inc." refer to
KLDiscovery Inc. and its consolidated subsidiaries. As a result of the Business
Combination, (i) KLDiscovery Inc.'s consolidated financial results for periods
prior to December 19, 2019 reflect the financial results of LD Topco, Inc. and
its consolidated subsidiaries, as the accounting predecessor to KLDiscovery
Inc., and (ii) for periods from and after this date, KLDiscovery Inc.'s
financial results reflect those of KLDiscovery Inc. and its consolidated
subsidiaries (including LD Topco, Inc. and its subsidiaries) as the successor
following the Business Combination. The following overview provides a summary of
the sections included in this Management's Discussion and Analysis of Financial
Condition and Results of Operations:



   •   Executive Summary - a general description of our business and key
       highlights for the three months ended March 31, 2020.



• Results of Operations - an analysis of our results of operations in our


       condensed consolidated financial statements.




   •   Liquidity and Capital Resources - an analysis of our cash flows, sources

       and uses of cash, commitments and contingencies and quantitative and
       qualitative disclosures about market risk.



• Critical Accounting Policies and Estimates - a discussion of critical

accounting policies requiring judgments and estimates.

Executive Summary



We are one of the leading eDiscovery providers and the leading data recovery
services provider to corporations, law firms, government agencies and individual
consumers. We provide technology-enabled services and software to help law
firms, corporations, government agencies and consumers solve complex data
challenges. We have broad geographical coverage in the eDiscovery and data
recovery industries with more than 40 locations in 19 countries, 10 data centers
and 22 data recovery labs around the globe. Our legal technology services cover
both eDiscovery and information governance services to support the litigation,
regulatory compliance, and internal investigation needs of our clients. We offer
data collection and forensic investigation, early case assessment, electronic
discovery and data processing, application software, data hosting, and managed
review services. In addition, through our global Ontrack Data Recovery name, we
deliver world-class data recovery, email extraction and restoration, data
destruction and tape management services.

KEY COMPONENTS OF OUR RESULTS OF OPERATIONS



Data proliferation is contributing to growth in the eDiscovery and information
governance market. Data is growing at an exponential rate due to several
factors, including the adoption of mobile devices, accessibility of hosted
systems and increased reliance on electronic data storage. We are well
positioned to gain market share from the growth of electronically stored
information given our prior and continued investment in our infrastructure and
proprietary technologies that allows us to

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efficiently identify, preserve, collect, process, review and host complex data
sets. We will continue to develop and enhance our technology which will position
us to continue to evolve as the market changes.

The eDiscovery and information governance market is highly fragmented and price
competitive. While many of our competitors rely on third party software tools to
provide their services, we offer our services utilizing our own end-to-end
proprietary tools as well as third party platforms. Because we can provide
service offerings utilizing proprietary technology, we have more flexibility in
pricing, and we are not hindered by third party licensing software expenses. As
such, our proprietary tools allow us to be less impacted by significant price
compression than our competitors.

Historically, on-premise tools have been the dominant deployment solution. However, recently the market has shifted to cloud-based solutions and this shift could result in increased revenue for us as we offer our own proprietary cloud-based solutions.

We classify our legal technology revenue as follows:

• Collections and Processing Services: We have remote and onsite collection

services. Our proprietary workflows and tools allow us to ingest, extract

native file metadata and index in a normalized format. We have near

duplication tools to quickly discard duplicative or irrelevant data,

significantly minimizing the data that needs to be reviewed. Our analytics

include predictive coding which allows us to automatically classify

millions of documents in a matter of hours. We offer email threading that

looks at relationships between email messages to identify the most content

inclusive messages to avoid redundant review and we have language

identification that can automatically identify the primary language in all

documents in the data set. The collection of data is billed either by the


       unit or hour and the data that is processed and produced is billed by
       gigabyte, page or by file.

• Forensics and Consulting Services: We provide the expertise and tools

needed to extract and analyze digital evidence to support a client's legal

matter. Our forensics experts help extract critical evidence, recover any

data that individuals may have sought to erase or hide, retrieve key data

buried in documents and organize data contained in multiple information


       sources to give our client the insight and knowledge they need. Our
       forensics and consulting services are billed by either hour or unit.

• Professional Services: We manage complex eDiscovery matters and partner


       with our clients to assist through the lifecycle of a case. Our
       professional services are billed on an hourly basis.

• Managed Review Services: We use our extensive eDiscovery project management

experience, technological excellence and global presence to provide clients

with a secure, seamless and cost-effective managed review solution. We

assemble review teams of experienced legal professionals for any type of

case. Each team member is a qualified attorney who has passed a selective

screening process and has received training from a KLDiscovery review

manager to ensure the most efficient and defensible review of a client's

documents. Document review managers have extensive project management

experience to oversee the entire review process and work with the client's

legal team as an integrated partner. Our industry experts have developed

advanced managed review processes and tools and deliver services in

state-of-the-art facilities, handle subject matter versatility, are

platform agnostic, possess expert working knowledge of predictive coding

and technology assisted review workflows, have multilingual capabilities

and focus on quality. Our managed review services are billed on an hourly

basis.

• Hosting: We have flexible technology options and platforms to host our

client's data for the life of the matter. We offer secure data centers

around the globe to support data across jurisdictions and privacy laws.

Hosting is billed by gigabyte.

• Subscription: We offer subscription pricing options to provide cost

predictability over time. Subscriptions cover a range of our services and

are typically a fixed fee billed monthly for contract terms averaging 1 to

3 years.

We classify our data recovery revenue as follows:

• Data Recovery Services: We recover lost data from devices that store

digital information, including data centers, cloud, business servers,

workstations, laptops and mobile devices. Pricing is per device.

• PowerControls and Data Recovery Software: We enable search and recovery of

data from database files and physically sound devices. Pricing is typically

an annual or multi-year agreement at a fixed price.




For the three months ended March 31, 2020 and March 31, 2019, our legal
technology revenue was $66.8 million and $62.6 million, respectively, and our
data recovery revenue was $11.5 million and $12.4 million, respectively.
Additionally, we have longstanding relationships with our clients and for the
three months ended March 31, 2020 and 2019, no single client accounted for more
than 5% of our revenues.

Non-U.S. GAAP Financial Measures



We prepare audited financial statements in accordance with U.S. GAAP. We also
disclose and discuss other non-U.S. GAAP financial measures such as EBITDA and
adjusted EBITDA. We believe that these measures are relevant and provide useful

                                       18



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supplemental information to investors by providing a baseline for evaluation and comparing our operating performance against that of other companies in our industry.



The non-U.S. GAAP financial measures that we use may not be comparable to
similarly titled measures reported by other companies and in the future, we may
disclose different non-U.S. GAAP financial measures in order to help our
investors meaningfully evaluate and compare our results of operations to our
previously reported results of operations or to those of other companies in our
industry. We believe these non-U.S. GAAP financial measures reflect our ongoing
operating performance because the isolation of non-cash charges, such as
amortization and depreciation, and other items, such as interest, income taxes,
management fees and equity compensation, acquisition and transaction costs,
restructuring costs, systems establishment and costs associated with strategic
initiatives which are incurred outside the ordinary course of our business,
provides information about our cost structure and helps us to track our
operating progress. We encourage investors and potential investors to carefully
review the U.S. GAAP financial information and compare them with our EBITDA and
adjusted EBITDA.

Adjusted EBITDA

We define EBITDA as net income (loss) plus interest (income) expense, income tax
expense (benefit), depreciation and amortization. We view adjusted EBITDA as our
operating performance measure and as such, we believe that the most directly
comparable U.S. GAAP financial measure is net loss. In calculating adjusted
EBITDA, we exclude from net loss certain items that we believe are not
reflective of our ongoing business and exclusion of these items allows us to
provide additional analysis of the financial components of
the day-to-day operation of our business. We have outlined below the type and
scope of these exclusions:

• Acquisition, financing and transaction costs generally represented

by non-ordinary course earn-out valuation changes, rating agency fees,

letter of credit and revolving facility fees, as well as professional

service fees and direct expenses related to acquisitions. Because we do not

acquire businesses on a predictable cycle, we do not consider the amount of

acquisition- and integration-related costs to be a representative component

of the day-to-day operating performance of our business.

• Strategic initiatives expenses relate to costs resulting from pursuing

strategic business opportunities. We do not consider the amounts to be

representative of the day-to-day operating performance of our business.

• Management fees, stock compensation and other primarily represents

consulting fees and portion of compensation paid to our employees and

executives through stock-based instruments. Determining the fair value of

the stock-based instruments involves a high degree of judgment and

estimation and the expenses recorded may not align with the actual value

realized upon the future exercise or termination of the related stock-based


       awards. Therefore, we believe it is useful to exclude stock-based
       compensation to better understand the long-term performance of our core
       business.

• Restructuring costs generally represent non-ordinary course costs incurred

in connection with a change in a contract or a change in the makeup of our

personnel often related to an acquisition. We do not consider the amount of


       restructuring costs to be a representative component of
       the day-to-day operating performance of our business.

• Systems establishment costs relate to non-ordinary course expenses incurred

to develop our IT infrastructure, including system automation and

enterprise resource planning system implementation. We do not consider the

amount to be representative of a component of the day-to-day operating

performance of our business.




Our presentation of adjusted EBITDA should not be construed as an inference that
our future results will be unaffected by any of these adjustments, or that our
projections and estimates will be realized in their entirety or at all. In
addition, because of these limitations, adjusted EBITDA should not be considered
as a measure of liquidity or discretionary cash available to us to fund our cash
needs, including investing in the growth of our business and meeting our
obligations.

The use of adjusted EBITDA instead of U.S. GAAP measures has limitations as an
analytical tool, and adjusted EBITDA should not be considered in isolation, or
as a substitute for analysis of our results of operations and operating cash
flows as reported under U.S. GAAP. For example, adjusted EBITDA does not
reflect:

• our cash expenditures or future requirements for capital expenditures;




  • changes in, or cash requirements for, our working capital needs;

• interest expense, or the cash requirements necessary to service interest or


       principal payments, on our indebtedness;


  • any cash income taxes that we may be required to pay;

• any cash requirements for replacements of assets that are depreciated or

amortized over their estimated useful lives and may have to be replaced in

the future; or

• all non-cash income or expense items that are reflected in our statements


       of cash flows.



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RESULTS OF OPERATIONS


Impacts of COVID-19 pandemic on the Company's Business



The potential impacts of the COVID-19 pandemic on our business are currently not
estimable or determinable.  We are conducting business as usual with some
modifications to employee travel, employee work locations, and cancellation of
certain events, among other modifications. We have implemented a salary exchange
program pursuant to which certain employees have taken a temporary reduction in
salary that ranges from 2% to 20% in exchange for receiving additional stock
options and restricted stock units to purchase shares of our Common Stock in
future periods. In addition, to strengthen our cash position, we borrowed $29.0
million under our Revolving Credit Facility. We will continue to actively
monitor the situation and may take further actions that alter our business
operations as may be required by federal, state or local authorities or that we
determine is in the best interests of our employees, customers, partners,
suppliers and stockholders. It is not clear what the potential effects any such
alterations or modifications may have on our business, including the effects on
our customers and prospects, or on our financial results for the remainder of
fiscal year 2020.

 On March 27, 2020, the CARES Act was enacted and signed into law. We have
evaluated the business provisions in the CARES Act and adopted the deferral of
the employer portion of the social security payroll tax (6.2%) outlined in the
CARES Act. The deferral is effective from the enactment date through December
31, 2020. The deferred amount will be paid in two installments and the amount
will be considered timely paid if 50% of the deferred amount is paid by December
31, 2021 and the remainder by December 31, 2022. We are monitoring local
legislation in jurisdictions in all countries we conduct business in and are
adopting these local stimulus benefits as we deem appropriate.

For the three months ended March 31, 2020 compared with the three months ended March 31, 2019





The following table sets forth statements of operations data for each of the
periods indicated:



                                                          Three Months Ended March 31,
(in millions)                                               2020                2019
Revenues                                                $        78.3       $        75.0
Cost of revenues                                                 39.5                37.4
Gross profit                                                     38.8                37.6
Operating expenses                                               38.1                38.8
Loss from operations                                              0.7                (1.2 )
Interest expense                                                 13.0                12.1
Other expense                                                       -                 0.1
Loss before income taxes                                        (12.3 )             (13.4 )
Income tax provision                                              0.2                 0.1
Net loss                                                        (12.5 )             (13.5 )
Total other comprehensive (loss) income, net of tax              (4.4 )               0.8
Comprehensive loss                                              (16.9 )             (12.7 )


Revenues

Revenues increased by $3.3 million, or 4.4%, to $78.3 million for the three
months ended March 31, 2020 as compared to $75.0 million for the three months
ended March 31, 2019. This increase is primarily due to an increase of $4.2
million in legal technology revenue, partially offset by a decrease of $0.9
million in data recovery revenue. Legal technology revenue increased primarily
due to increased managed review revenue. Data recovery revenue decreased due to
a lower volume of data recovery jobs than in the prior year.

Cost of Revenues



Cost of revenues increased by $2.1 million, or 5.6%, to $39.5 million for the
three months ended March 31, 2020 as compared to $37.4 million for the three
months ended March 31, 2019. This increase is due to increased costs associated
with managed review revenues partially offset by lower amortization of acquired
technologies of approximately $0.4 million due to fully amortized assets. As a
percentage of revenue, our cost of revenues for the three months ended March 31,
2020 remained relatively consistent at 50.4% as compared to 49.9% for the three
months ended March 31, 2019.

Gross Profit

Gross profit increased by $1.2 million, or 3.2%, to $38.8 million for the three
months ended March 31, 2020 as compared to $37.6 million for the three months
ended March 31, 2019. Gross profit increased primarily due to the factors noted
above. As a percentage of revenue, our gross profit for the three months ended
March 31, 2020 decreased slightly to 49.6% as compared to 50.1% for the three
months ended March 31, 2019.

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Operating Expenses



Operating expenses decreased by $0.7 million, or 1.8%, to $38.1 million for the
three months ended March 31, 2020 as compared to $38.8 million for the three
months ended March 31, 2019. This decrease is primarily due to lower expenses of
$0.9 million for depreciation and amortization due to acquired assets being
fully amortized, a $0.6 million reduction in marketing expense and a $0.6
million reduction in wages of our sales personnel, partially offset by a $1.3
million increase for professional fees driven by incremental expenses required
for public company filings and compliance after the Company became a public
company in late 2019. As a percentage of revenue, our operating expenses for the
three months ended March 31, 2020 decreased to 48.7% as compared to 51.7% for
the three months ended March 31, 2019 due to the factors noted above.

Interest Expense



Interest expense increased by $0.9 million, or 7.4%, to $13.0 million for the
three months ended March 31, 2020 as compared to $12.1 million for the three
months ended March 31, 2019. This increase is primarily due to the increase in
outstanding debt, partially offset by lower interest rates during the three
months ended March 31, 2020 compared to the three months ended March 31, 2019.

Income Tax Provision (Benefit)



During the three months ended March 31, 2020 and 2019, we recorded an income tax
provision of $0.2 million and $0.1 million, respectively, resulting in an
effective tax rate of (1.6)% and (0.7)%, respectively. These effective tax rates
differ from the U.S. federal statutory rate primarily due to the effects of
foreign tax rate differences, U.S. state and local income taxes and the
valuation allowance against our domestic deferred tax assets. The effective rate
for the three months ended March 31, 2020 increased from the three months ended
March 31, 2019 primarily due to a change in the allocation of our pre-tax
earnings and losses among countries with differing statutory tax rates.

On March 27, 2020, the President signed into U.S. federal law the CARES Act,
which is aimed at providing emergency assistance and health care for
individuals, families, and businesses affected by the COVID-19 pandemic and
generally supporting the U.S. economy. The CARES Act, among other things,
includes provisions relating to refundable payroll tax credits, deferment of
employer-side social security payments, NOL carryback periods, alternative
minimum tax credit refunds, modifications to the net interest deduction
limitations and technical corrections to tax depreciation methods for qualified
improvement property. In particular, under the CARES Act, (i) for taxable years
beginning before 2021, NOL carryforwards and carrybacks may offset 100% of
taxable income, (ii) NOLs arising in 2018, 2019, and 2020 taxable years may be
carried back to each of the preceding five years to generate a refund and (iii)
for taxable years beginning in 2019 and 2020, the base for interest
deductibility is increased from 30% to 50% of taxable income. We are analyzing
the different aspects of the CARES Act to determine whether any specific
provisions may impact us.  Similar tax legislation has been enacted in other
countries where we operate, and we are also analyzing the different aspects of
these legislative developments to determine whether any specific provision may
impact us.

Net Loss

Net loss for the three months ended March 31, 2020 was $12.5 million compared to
$13.5 million for the three months ended March 31, 2019. Net loss decreased for
the three months ended March 31, 2020 as compared to the three months ended
March 31, 2019 due to the factors noted above.

Adjusted EBITDA



                                                        For the Three Months Ended March 31,
(in millions)                                                 2020                      2019
Net Loss                                                  $         (12.5   )       $         (13.5 )
Interest expense                                                     13.0                      12.1
Income tax expense (benefit)                                          0.2                       0.1
Depreciation and amortization expense                                11.8                      12.5
EBITDA                                                    $          12.5           $          11.2
Acquisition, financing and transaction costs                          0.1                       0.2
Strategic Initiatives:
Sign-on bonus amortization                                            0.2                       0.1
Non-recoverable draw                                                  0.3                       1.1
Total strategic initiatives                                           0.5                       1.2
Management fees, stock compensation and other                         0.9                       1.2
Restructuring costs                                                   0.6                       0.7
Systems establishment                                                 0.5                       0.6
Adjusted EBITDA                                         $            15.0           $          15.1


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Liquidity and Capital Resources



Our primary cash needs have been to meet debt service requirements and to fund
working capital and capital expenditures. We fund these requirements from cash
generated by our operations, as well as funds available under our revolving
credit facility (our "Revolving Credit Facility"). Although our eDiscovery
solutions and information archiving services are billed on a monthly basis in
arrears with amounts typically due within 30 to 45 days, the eDiscovery industry
tends towards longer collectability trends. As a result, we have typically
collected on the majority of our eDiscovery accounts receivables within 90 to 95
days, which is consistent within the industry. With respect to our data recovery
services, they are billed as the services are provided, with payments due within
30 days of billing. We typically collect on our data recovery services accounts
receivables within 30 to 45 days. Lastly, the majority of our data recovery
software is billed monthly in advance with amounts typically due within 30 to 45
days; however, depending on the client contract, billing can occur annually,
quarterly or monthly. We have experienced no material seasonality trends as it
relates to collection on our accounts receivables. As of March 31, 2020, we had
$50.6 million in cash compared to $43.4 million as of December 31, 2019. As of
March 31, 2020, we had $509.0 million of outstanding borrowings compared to
$480.6 million as of December 31, 2019. We expect to finance our operations over
the next 12 months primarily through existing cash balances and cash flow.

2016 Credit Agreement

The Facilities



On December 9, 2016, we entered into a Credit Agreement (as amended or
supplemented to date, the "2016 Credit Agreement") with a group of lenders to
establish term loan facilities and a revolving line of credit for borrowings by
LD Intermediate, Inc. and LD Lower Holdings, Inc. (the "Initial Term Loans").
The Initial Term Loan borrowings of $340.0 million (the "First Lien Facility")
and $125.0 million (the "Second Lien Facility" and, together with the First Lien
Facility, the "Facilities") were to mature on December 9, 2022 and December 9,
2023, respectively. The Second Lien Facility was repaid on December 19, 2019 in
connection with the consummation of the Business Combination.

The First Lien Facility established a term loan principal payment schedule with
payments due on the last day of each calendar quarter, beginning on
March 31, 2017 with a payment of $2.1 million. Quarterly principal payments
increased to $4.3 million beginning on March 31, 2019 with a balloon payment of
$259.3 million due at maturity. The interest rate for the First Lien Facility
adjusts every interest rate period, which can be one, two, three or six months
in duration and is decided by us, or to the extent consented to by all
Appropriate Lenders (as defined in the 2016 Credit Agreement), 12 months
thereafter. Interest payment dates include the last day of each interest period
and any maturity dates of the First Lien Facility; however, if any interest
period exceeds three months, the respective dates that fall every three months
after the beginning of an interest period is also an interest payment date. For
each interest period, the interest rate per annum is 5.875% plus the Adjusted
Eurocurrency Rate which is defined as an amount equal to the Statutory Reserve
Rate (as defined in the 2016 Credit Agreement) multiplied by the greatest of
(a) LIBOR, (b) 0.00% per annum and (c) solely with respect to the Initial Term
Loans, 1.00% per annum. As of March 31, 2020, the balance due was $301.8
million, with an interest rate of 5.875% plus an Adjusted Eurocurrency Rate of
1.90025%. As of December 31, 2019, the balance due was $306.0 million, with an
interest rate of 5.875% plus an Adjusted Eurocurrency Rate of 2.05638%.

The Second Lien Facility required a balloon payment of $125.0 million due at
maturity. The interest rate for the Second Lien Facility adjusted every interest
rate period, which could be one, two, three or six months in duration and is
decided by the Company, or to the extent consented to by all Appropriate Lenders
(as defined in the 2016 Credit Agreement), 12 months thereafter. Interest
payment dates included the last day of each interest period and any maturity
dates of the Second Lien Facility; however, if any interest period exceeds three
months, the respective dates that fall every three months after the beginning of
an interest period was also an interest payment date. For each interest period,
the interest rate per annum was 10.0% plus the Adjusted Eurocurrency Rate which
was defined as an amount equal to the Statutory Reserve Rate multiplied by the
greatest of (a) LIBOR, (b) 0.00% per annum and (c) solely with respect to the
Initial Term Loans, 1.00% per annum. The Second Lien Facility was repaid upon
consummation of the Business Combination on December 19, 2019.

The Facilities are secured by substantially all of our assets and contain certain covenants. As of March 31, 2020 and December 31, 2019, we were in compliance with all covenants.



The 2016 Credit Agreement includes a mandatory excess cash flow prepayment
within ten days after delivery of the annual audited financial statements
commencing with the year ended December 31, 2017. The Excess Cash Flow amount is
specifically defined in Section 1.01 of the 2016 Credit Agreement. The Excess
Cash Flow calculation starts with net income and then adds back a series of
non-cash expenses, capital expenditures, M&A, and debt related amounts to arrive
at a final amount due.

The amount of the Excess Cash Flow payment is reduced if the First Lien Net
Leverage Ratio falls below certain thresholds. Such percentage in respect of any
Excess Cash Flow Period shall be reduced to 50%, 25% or 0% if the First Lien Net
Leverage Ratio as of the last day of the year to which such Excess Cash Flow
Period relates was equal to or less than 3.75 to 1.00, 3.25 to 1.00 or 2.75 to
1.00, respectively.

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We were not required to make any additional principal payments under the Excess
Cash Flow covenant for the three months ended March 31, 2019 or March 31, 2020
and do not anticipate making any additional principal payments under the Excess
Cash Flow covenant for the year ended December 31, 2020.

Revolving Credit Facility



The 2016 Credit Agreement also provides for a Revolving Credit Facility of up to
$30.0 million that matures December 9, 2021. Borrowings under the Revolving
Credit Facility may be subject to meeting certain financial covenants set forth
in the 2016 Credit Agreement, including the First Lien Net Leverage Ratio. We
may draw up to $30.0 million under the Revolving Credit Facility, on a term loan
basis, with either an adjustable eurocurrency loan interest rate of 5.375%,
5.625%, or 5.875% with interest rates based on the First Lien Net Leverage Ratio
plus an amount equal to the LIBOR, or a base rate loan interest rate of 4.375%,
4.635%, or 4.875% plus the Base Rate (as defined in the 2016 Credit Agreement).
As of March 31, 2020 and December 31, 2019, we had $29.0 million and $0.0
million outstanding under our Revolving Credit Facility, respectively, and
$0.8 million and $0.9 million, respectively, in letters of credit issued as of
March 31, 2020 and December 31, 2019 with $0.2 million available borrowing
capacity under the Revolving Credit Facility as of March 31, 2020.

The Initial Term Loan borrowings pursuant to the 2016 Credit Agreement were
issued at an original issue discount of $11.9 million and $6.3 million for the
First Lien Facility and Second Lien Facility, respectively. The original issue
discount is amortized using the effective yield method over the respective term
of each Facility.

We incurred closing fees in connection with the entry into the Facilities and
the Revolving Credit Facility pursuant to the 2016 Credit Agreement of
$13.6 million. These closing fees were deferred on December 9, 2016, along with
fees of $0.6 million related to our prior term loan facility that we refinanced
in connection with our entry into the 2016 Credit Agreement and are amortized
over their respective terms. We are always evaluating opportunities for a more
advantageous indebtedness structure, which may include a refinancing or
replacement of our Facilities and/or our Revolving Credit Facility.

Convertible Debenture Notes



In connection with the Business Combination on December 19, 2019, we issued $200
million aggregate principal amount Debentures due 2024 in a private placement to
certain "accredited investors" pursuant to an exemption from registration under
Section 4(a)(2) of the Securities Act. The equity structure as of the date of
the Business Combination included 2,097,974 shares of common stock and 1,764,719
warrants for the issuance of common stock to the Debenture holders related to
the Debenture issuance. The proceeds of the Debentures were used in part to
repay our outstanding Second Lien Facility and amounts outstanding under the
Revolving Credit Facility.

The Debentures will mature on December 19, 2024 unless earlier converted,
redeemed or repurchased. The Debentures will bear interest at an annual rate of
4.00% in cash and 4.00% in kind, payable quarterly on the last business day of
March, June, September and December. In addition, on each anniversary of the
Closing Date, we will add to the principal amount (subject to reduction for any
principal amount repaid) of the Debentures an amount equal to 3.00% of the
original aggregate principal amount of the Debentures outstanding, which will
accrue from the last payment and will be payable at maturity, upon conversion or
upon an optional redemption, if no prior payment was made.

At any time, upon notice as set forth in the Debentures, the Debentures will be
redeemable at our option, in whole or in part, at a price equal to 100% of the
principal amount of the Debentures redeemed, plus accrued and unpaid interest
thereon.

Subject to approval to allow for the full conversion of the Debentures into
common stock, the Debentures will be convertible into shares of our common stock
at the option of the Debenture holders at any time and from time to time at a
price of $18 per share, subject to certain adjustments. However, in the event we
elect to redeem any Debentures, the holders will have a right to purchase common
stock from us in an amount equal to the amount redeemed at the conversion price.

The Debentures contain covenants that limit our ability to, among other things:
(i) incur additional debt; (ii) create liens on assets; (iii) engage in certain
transactions with affiliates; or (iv) designate our subsidiaries as unrestricted
subsidiaries. The Debentures provide for customary events of default, including
non-payment, failure to comply with covenants or other agreements in the
Debentures and certain events of bankruptcy or insolvency. If an event of
default occurs and continues, the holders of at least 25% in aggregate principal
amount of the outstanding Debentures may declare the entire principal amount of
all the Debentures to be due and payable immediately.

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Our net cash flows from operating, investing and financing activities for the three months ended March 31, 2020 and 2019 were as follows:





                                                          Three Months         Three Months
                                                        Ended March 31,      Ended March 31,
                                                              2020                 2019
Net cash provided by (used in):
Operating activities                                    $        (11,956 )       $    (18,340 )
Investing activities                                    $         (5,101 )       $     (2,182 )
Financing activities                                    $         24,526         $      1,593
Effect of foreign exchange rates                        $           (265 )       $         22
Net increase (decrease in cash)                         $          7,204         $    (18,907 )

Cash Flows Used in Operating Activities



Net cash used in operating activities was $12.0 million for the three months
ended March 31, 2020 as compared to net cash used in operating activities of
$18.3 million for the three months ended March 31, 2019. The decrease in net
cash used is due to a $1.0 million reduction in net loss, as well as a $3.0
million increase in non-cash expenses and a $2.5 million decrease in cash used
for working capital. The period over period decrease in non-cash items is
primarily due to a $3.3 million increase in non-cash interest offset by a $0.7
million decrease in depreciation and amortization. The decrease in cash used for
working capital for the period is primarily due to a $6.1 million increase in
accounts payable and accrued expenses and a $1.0 million decrease in prepaid
expense and other current assets, offset by a $4.1 million increase in accounts
receivable and a $0.5 million increase in deferred revenue. Trade accounts
receivable fluctuate from period to period depending on the period to period
change in revenue and the timing of collections. Accounts payable fluctuate from
period to period depending on the timing of purchases and payments.

Cash Flows Used in Investing Activities



Net cash used in investing activities was $5.1 million for the three months
ended March 31, 2020 as compared to net cash used in investing activities of
$2.2 million for the three months ended March 31, 2019. The increase in cash
used is due to $2.3 million cash payments related to acquisitions in 2020 and
increased purchases of property and equipment of $0.6 million.

Cash Flows Provided by Financing Activities



For the three months ended March 31, 2020, net cash provided by financing
activities of $24.5 million related to the draws on the revolving credit
facility of $29.0 million, offset by payments of long-term debt of $4.3 million
and capital lease obligations of $0.2 million. For the three months ended March
31, 2019, net cash provided by financing activities of $1.6 million related to
the net borrowings from our Revolving Credit Facility of $6.0 million, offset by
payments of long-term debt and capital lease obligations of $4.4 million.

Contractual Obligations



Our operating lease obligations are disclosed in Note 4 to our unaudited
consolidated financial statements included elsewhere in this Quarterly Report on
Form 10-Q. Rent expense for the three months ended March 31, 2020 and 2019 was
$3.8 million and $3.6 million, respectively.

Off-Balance Sheet Financing Arrangements



We have no obligations, assets or liabilities which would be considered
off-balance sheet arrangements. We do not participate in transactions that
create relationships with unconsolidated entities or financial partnerships,
often referred to as variable interest entities, which would have been
established for the purpose of facilitating off-balance sheet arrangements. We
have not entered into any off-balance sheet financing arrangements, established
any special purpose entities, guaranteed any debt or commitments of other
entities or purchased any nonfinancial assets.

Recent Accounting Pronouncements

See Note 1 to our consolidated financial statements included in "Item 1 - Financial Statements" included elsewhere in this Quarterly Report on Form 10-Q for a summary of accounting standards not yet adopted.


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Critical Accounting Policies and Estimates



We prepare our consolidated financial statements in accordance with U.S. GAAP.
In applying accounting principles, it is often required to use estimates. These
estimates consider the facts, circumstances and information available, and may
be based on subjective inputs, assumptions and information known and unknown to
us. Material changes in certain of the estimates that we use could potentially
affect, by a material amount, our consolidated financial position and results of
operations. Although results may vary, we believe our estimates are reasonable
and appropriate. There were no changes to our critical accounting policies from
those described in our Annual Report on Form 10-K for the year ended December
31, 2019, as filed with the SEC on March 26, 2020.

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