KLM Royal Dutch Airlines (KLM) and Boston Consulting Group (BCG), known together as the KLM-BCG partnership in digital airline operations, have been appointed by Virgin Atlantic Airways to support the airline with optimising and digitising its operations worldwide. The KLM-BCG partnership, based on their shared vision of driving integrated decision making in airline operations, has developed, implemented, and marketed a suite of Operations Decision Support (ODS) tools based on artificial intelligence (AI), machine learning, and advanced optimisation techniques. These tools will maximize operational performance for Virgin Atlantic by assisting both on the day of operations and in the planning phase. To minimise the number of disrupted passengers (e.g. limiting the number of missed connections) these tools will suggest how to manage last minute events such as bad weather by combining data on available fleet, passenger travel plans, maintenance schedules, crew schedules, and gate availability. Additionally these tools will assist in creating a flight schedule that is designed to minimise delays by predicting where disruptions in the network are most likely to occur.