KnowBe4 released the KnowBe4 Program Maturity Assessment (PMA), a free, strategic tool designed to help IT and cybersecurity leaders measure and improve their organization's security culture--starting with the people. As human actions are targeted and exploited by attackers with increased sophistication, organizations need clarity on what is working and how to measure improvement. According to KnowBe4's Security Culture: How-To Guide, security culture is one of the strongest predictors of secure behavior, yet few organizations have the tools to assess and manage it effectively.
Created by security culture expert Perry Carpenter, the PMA offers a structured, practical self-assessment framework focused on Human Risk Management (HRM). Unlike technical assessments or consultant-heavy frameworks, the PMA delivers actionable insights across ten critical dimensions of security culture--without the jargon. It transfers abstract cybersecurity concepts into concrete actions that organizations can take immediately, regardless of size or industry.
Key Features of the PMA: Holistic Evaluation: Examines leadership, employee behavior and business process integration; Objective Scoring: Provides clear, quantifiable results across 40 Culture Maturity Indicators (CMIs); Identify Gaps: Pinpoints exact areas of weakness, from employee mindset to executive communication; Strategic Roadmap: Offers customized recommendations based on maturity level; Actionable Next Steps: Delivers next steps to strengthen the human firewall. After completing the assessment, users receive a personalized maturity classification on a five-level scale, visual feedback across all dimensions, and prioritized recommendations. Those looking to deepen their efforts can opt into a follow-up consultation to explore how the KnowBe4 HRM+ platform can accelerate maturity and build a lasting security culture.
