Komatsu : > Komatsu Report 2021 (A4 pdf for printing)

Komatsu Report 2021

Contents

A Century of Creating the Workplaces of the Future

1. Our Brand Promise
2. Our Identity

1. Brand Promise as Explained by Global Officers
   -Creating value together

1. 100 Years of Komatsu
   -History of Resolving Issues in Response to Social Needs

1. Overview of Business

1. Komatsu's Strengths
   -In-House Development and Production of Components
   -Linking every Workplace through IoT -Global Production System

1. Business Segments

Top Management's Views on Komatsu's Management Issues and Strategies for the Next Century

1. Message from the President

1. Message from the CFO

Resolution of ESG Issues through Growth Strategies

38 Komatsu's CSR Themes and Mid-Term Management Plan KPIs

40 Enhancing Quality of Life

-Providing Products Required by Society

1. Developing People

1. Growing with Society
   -Social Contribution Activities

1. Message from an Outside Director

1. Corporate Governance

Corporate Profile

64 Directors and Audit & Supervisory Board Members

68 11-Year Summary

1. Non-FinancialHighlights
2. External Evaluations and Index Inclusion
3. Corporate Information
4. About Komatsu Report

Evolution of Business Model for Creating the Workplaces of the Future

26 Special Feature : Komatsu's Vision for the Workplace of the Future

-Komatsu Future 203X -Collaboration with Partners for

Accelerating Creation of Workplaces of the

Future

-Pursuit of 2050 Carbon Neutrality

34 Mid-Term Management Plan (FY2019-FY2021) DANTOTSU Value

FORWARD Together for Sustainable Growth

Cautionary Notice regarding Forward-Looking Statements

This report contains predictions, plans, forecasts, and other forward-looking statements that have been judged by management to be rational based on the information available at the time of publication. Factors that may cause actual results to differ materially from those predicted by such forward-looking statements include, but are not limited to, changes in economic conditions or product demand in major markets, foreign exchange rate fluctuations, domestic or overseas regulatory revisions, or changes to accounting standards or practices.

Reporting Period: April 1, 2020-March 31, 2021

• This report also includes information on activities after the reporting period in order to provide readers with the latest information.
• "FY2020" refers to the period from April 1, 2020 to March 31, 2021, unless otherwise noted.

Editorial Policy

Komatsu Report 2021 was published for the purpose of providing clear explanations for all stakeholders on Komatsu's medium- to long-term business strategies and the virtuous cycle generated as the Company resolves environmental, social, and governance (ESG) issues through its business. In preparation of this report, we referenced the International Integrated Reporting Framework released by the International Integrated Reporting Council and the Guidance for Integrated Corporate Disclosure and Company-Investor Dialogue for Collaborative Value Creation: ESG Integration, Non-Financial Information Disclosure, and Intangible Assets into Investment released by the Ministry of Economy, Trade and Industry.

A Century of Creating the	Top Management's Views on
Workplaces of the Future	Komatsu's Management Issues and
	Strategies for the Next Century

Evolution of Business Model for Creating the Workplaces of the Future

Resolution of ESG Issues through	Corporate Profile
Growth Strategies

A Century of Creating the Workplaces of the Future

Our Brand Promise

Our Brand Promise

"Creating value together" is the promise Komatsu makes to its customers and all other stakeholders. Together with you, we can new value and work toward a sustainable future. The emphasis on "together" indicates the importance we place on partnership.

Our Story

Our roots stretch back more than 100 years to a lush forest near Komatsu City in Ishikawa Prefecture, Japan that was once home to a copper mine vital to the surrounding community. The mine's closure in 1920 could have meant the end for community residents dependent on the jobs, but instead it was a new beginning.

The owner of the mine and our founder, Meitaro Takeuchi, was an entrepreneur with an extraordinary humanitarian vision, committed to enhancing the commu- nity's quality of life, developing future generations and growing with society.

Determined to bring industrial technology to his country, Takeuchi created a new company by nurturing the skills of the people in the local community.

Meitaro Takeuchi, Founder

Takeuchi's vision and strong guiding principles stood the test of time. Through the years, Komatsu's continued investment in core capabilities and strategic acquisitions have connected smart, diverse people and cutting-edge technologies with a shared belief that partnerships are the best way to solve challenges and meet society's needs.

As the world grows and evolves, the people who power modern society and develop the world's infrastructure count on partners they can trust to empower them and create value.

Web Komatsu 100 years of "creating value together"

https://www.youtube.com/watch?v=q6nbmp5tFwM&t=0s

Yusenji Coal Mine, Komatsu's predecessor

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A Century of Creating the Workplaces of the Future

Our Identity

01 Our Identity

Komatsu has defined its corporate identity by reflecting on its corporate growth built by its forerunners and its relations with society. Specifically, Komatsu has articulated its mission and vision as its purpose, together with its values. The corporate identity also incorporates pieces that have been created over the Company's history: founding principles, The Komatsu Way, Komatsu's Worldwide Code of Business Conduct, and strategies including the mid-term management plan. As our business and stakeholders diversify further, we will strive to deliver this promise through our global operations.

Our Identity

Our Purpose

Creating value through manufacturing and technology innovation

to empower a sustainable future

where people, businesses and our planet thrive together.

Our history has been a century of facing and overcoming challenges, and "manufacturing and technology innova- tion" has been at the heart of all the things we do at Komatsu. As we enter our new centennial, we will continue to uphold this spirit as we continue to create value together with our partners.

With this spirit we aspire to help create a future where people lead safe, healthy and peaceful lives in harmony, enabling us all to thrive together.

Concept of Values

Ambition	Perseverance	Collaboration	Authenticity
With a	Even when the	Creating value	To earn and
"challenging spirit"	work is difficult, we	comes from	maintain trust, we
and without fear of	remain committed	teamwork,	always act with
failure, we innovate	to our promises	inclusion, respect,	sincerity, integrity
and always aspire	and reliably carry	diversity and a	and honesty,
to do more	them through	win-win approach	and communicate
	to completion	to all relationships	with transparency

2 Komatsu Report 2021

	A Century of Creating the	Top Management's Views on	Evolution of Business Model for	Resolution of ESG Issues through	Corporate Profile
	Workplaces of the Future	Komatsu's Management Issues and	Creating the Workplaces of the Future	Growth Strategies
			Strategies for the Next Century

Our Strategy and Action

	rate	gy
	St
Management Principle
Management		Corporate Social
Strategy		Responsibility
Founding Principles	The Komatsu Way	Worldwide Code
			of Conduct

Action

Management Principle

Management Principle shows our basic stance regarding business administration.

Management Strategy

Our current mid-term management plan is DANTOTSU Value - Forward Together for Sustainable

Growth (FY19-21), envisioning safe, highly productive, smart and clean workplaces of the future.

Corporate Social Responsibility

We believe that our very business is Corporate Social Responsibility. The work that we do directly supports the growth and improvement of our communities and society in general.

Founding Principles

"Global Expansion," "Quality First," "Technological Innovation," and "Employee Development." These are the founding principles laid out by our founder, Meitaro Takeuchi (1860-1928), and they continue to be upheld by our organization to this day.

The Komatsu Way

The Komatsu Way was developed to convey our shared values and practices across different cultures,­ customs and generations.

Komatsu's Worldwide Code of Business Conduct

Compliance with the rules of business community is considered a top priority at Komatsu. The rules are not limited to laws and regulations but also include rules that are generally recognized and respected in society.

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