The following discussion and analysis of our financial condition and results of
operations should be read in conjunction with the unaudited consolidated
financial statements and the related notes of Latch, Inc. and its subsidiaries
included elsewhere in this Report. Some of the information contained in this
discussion and analysis contains forward-looking statements that involve risks
and uncertainties. As a result of many factors, such as those set forth in the
section captioned "Risk Factors" in our Registration Statement on Form S-1 filed
with the SEC on June 25, 2021 and elsewhere in this Report, actual results may
differ materially from those anticipated in these forward-looking statements.
Unless the context otherwise requires, references in this subsection to "we,"
"our," "Latch" and the "Company" refer to the business and operations of Latch
Systems, Inc. (formerly known as Latch, Inc.) and its consolidated subsidiaries
prior to the Merger and to Latch, Inc. (formerly known as TS Innovation
Acquisitions Corp.) and its consolidated subsidiaries following the consummation
of the Merger.
Overview
Latch is an enterprise technology company focused on revolutionizing how people
experience spaces by making spaces better places to live, work and visit. Latch
has created a full-building operating system, LatchOS, which addresses the
essential requirements of modern buildings. Our LatchOS system streamlines
building operations, enhances the resident experience and enables efficient
interactions with service providers. Our product offerings, designed to optimize
the resident experience, include smart access, delivery and guest management,
smart home and sensors, connectivity and resident experience. We combine
hardware, software and services into a holistic system that makes spaces more
enjoyable for residents, more efficient and profitable for building operators
and more convenient for service providers.
LatchOS enables spaces across North America. Throughout 2020, approximately one
in ten newly constructed multi-family apartment home units in the United States
were equipped with Latch products including 35 states and Canada, from
affordable housing in Baltimore, to historic buildings in Manhattan, to luxury
towers in the Midwest. Latch works with real estate developers, large and small,
ranging from the largest real estate companies in the world to passionate local
owners.
We engage with customers early in their new construction or renovation process,
helping establish Latch as the technology consultant for the building. LatchOS
is made up of modules, enabling essential capabilities for modern buildings.
Building owners have the flexibility to select LatchOS modules to match their
specific building's or portfolio's needs. LatchOS software starting pricing
ranges from $7-12 per apartment per month, depending on which capabilities the
building owner selects, for the LatchOS Smart Access, Smart Home and Guest
Management modules. Customers also purchase our hardware devices upfront to go
along with the LatchOS modules they choose.
The LatchOS ecosystem has been created to serve all the stakeholders at a
building, and today LatchOS modules consist of the following:
•Smart Access. Latch's smart access software capabilities include complete
resident, building staff, guest, service provider and construction access
management powered by the Latch R, M and C devices. These devices serve every
door in a building, from apartment doors to elevators, from parking garages to
gyms.
•Delivery & Guest Management. Going beyond smart access, Latch Intercom solves
the access problem for unexpected guests and deliveries enabling visitors to
quickly connect with residents or building operators with just a few clicks. The
Latch Delivery Assistant takes this further to the package room with a remote,
virtual doorman facilitating secure package management.
•Smart Home & Sensors. Latch's enterprise device management enables smart home
capabilities for thermostat, lighting, leak detection and other sensor
integration, monitoring and centralized device management for building owner and
private resident control right in the Latch App. The integration of the LatchOS
platform with smart home device manufacturers like Google Nest, ecobee,
Honeywell, Jasco and more provide our customers with a wide choice in smart home
devices that can be controlled through LatchOS.
•Connectivity. Connecting devices, operations and residents reliably to the
network across buildings can be complex. Latch Intercom and Latch Hub's cellular
connectivity bring internet access to new and existing building infrastructure
from new construction to retrofits.
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•Personalization and Services. Residents can control all of the Latch-enabled
devices in their spaces through the Latch App right from the moment they arrive.
Latch's mobile applications also enable resident onboarding, streamlining the
move-in experience. The average Latch App user interacts with the Latch App
multiple times per day, giving us a foundation from which to engage and transact
further with residents over time as we introduce new functionalities and
services to the Latch mobile applications.
After Latch has been installed and set up at a building, the building managers
add all their residents as users to the Latch system. Our mobile applications
then enable the residents to unlock all connected spaces in Latch buildings from
the front door, package rooms, common spaces, elevators and garages to their
unit entrance, control their thermostat and smart home devices from the app, see
who rang the bell at the front door through the Latch Intercom and let guests in
through the app. In the near future, we believe interacting with service
providers, buying renters insurance or choosing an internet package will all be
possible from the Latch App. Residents become highly engaged users across all
the capabilities that Latch provides them in their spaces.
Beyond enabling a new set of experiences at buildings for residents and building
operators, Latch turns the purchase experience of smart building technology for
building owners from a complex sale with multiple vendors into a simple process
with Latch as a single vendor with a single contract and straightforward
billing. LatchOS enables a unified management experience for building operators
with a single interface to manage all Latch experiences instead of having a
separate interface for each vendor and solution. Latch also enables a unified
resident experience with a single interface through the Latch App for all
resident-facing interactions and Latch experiences in our customers' buildings.
Devices that are part of the Latch ecosystem work better together since our
curated set of partner devices and our smart building operating system, LatchOS,
seamlessly integrate instead of a patchwork of devices from different vendors
with different standards and interfaces that create technology silos and limited
experiences.
Our sales strategy is simple, repeatable, scalable and unique. We engage
directly with our customers to ensure they have the best possible experience
with Latch and our partners from sale to installation to lease-up. Latch engages
with customers early in their construction or renovation process, establishing
Latch as a technology advisor to the building. This engagement enables us to
provide more technology advice early in the development process and creates high
revenue visibility. Our customers sign letters of intent, or LOIs, specifying
which software and devices they want to receive and on which dates. This
approach leads to multi-year software contracts, direct feedback loops with our
customers and their residents, local and regional market insights and a complete
picture of the ever-changing demands of building operators. The installation
timeline can range from six to 18 months after signing the LOI, depending on the
construction schedule. We continuously evolve our products and add new features
between signing the LOI and installation.
Currently, we primarily serve the rental home markets in North America. Based on
internal research and external reporting, we estimate there are approximately 32
million multi-family apartment home units in North America. Today we primarily
serve new construction and retrofit buildings. Since our launch in 2017, we have
seen the share of our business coming from retrofit opportunities increase
significantly: a trend we expect to continue over the medium term. We also serve
the single-family rental market through our existing relationships with large
real estate developers and owners. Based on internal research and external
reporting, we estimate there are 15 million single-family rental home units in
North America.
Developments in First Quarter 2021
In February 2021, we launched the C2 series door-mounted access control product
to make retrofits and ongoing operations easier for every project. Through March
31, 2021, we booked over 20,000 units and delivered over 1,000 units to
customers across the country. The C2 includes: a patent-pending turn mechanism
ensuring smooth locking and unlocking; a three-piece modular design simplifying
and reducing installation costs; 24 months of battery life, decreasing building
staff time and operational costs; and improved functionality and quality at a
lower price to both customers and Latch.
In March 2021, we launched NFC unlock on Android through an over-the-air update,
delivering a much desired feature for the industry and deepening our
integrations with the Google ecosystem. As a result of owning the full
technology stack-hardware, firmware and software-we can more easily and quickly
deploy new features like NFC unlock that add immediate value to both building
owners and residents. NFC unlock on Android has an average ~850ms unlock time
and allows the user to unlock their door without even opening their phone,
making for a more convenient and faster unlocking experience.
Developments in Second Quarter 2021
In May 2021, we announced the expansion of LatchOS into commercial offices,
bringing Latch's expertise in multifamily building management technology to the
commercial office space for the first time. With the availability of LatchOS for
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offices, we are extending our smart access, visitor and delivery management,
smart device and sensor control, connectivity and identity and personalization
solutions to meet the needs of modern office spaces. The first solution in our
new ecosystem for commercial offices is Latch Visitor Express, a new contactless
visitor entry system designed to streamline visitor entry within office
buildings, reduce lobby lines and wait times and greatly increase operational
efficiencies for building staff.
This innovative solution is powered by LatchID, our proprietary identification
system that creates a trusted network of users across spaces and devices.
LatchID provides users with digital credentials that can be accepted at
Latch-enabled buildings, streamlining access across both residential, short term
rental and office spaces. Once users are credentialed, they receive a
personalized and unified "identity" that works across every Latch-enabled space
and device, allowing them to move seamlessly across Latch-enabled buildings.
Developments in Third Quarter 2021
In the third quarter, Latch announced the new Latch M, which is its latest
mortise lock built for retrofits and new construction. The product is designed
to be easy to install without any added infrastructure and brings all of the
benefits of the new Latch Lens to the mortise format. The updated Latch M
further broadens Latch's ability to provide more buildings of all shapes and
sizes with the experience of LatchOS, our full-building operating system of
software, products and services.
COVID-19 Update
In March 2020, the outbreak of COVID-19 was declared a pandemic. Measures taken
by various governments to contain the virus have affected economic activity. We
have taken a number of measures to monitor and mitigate the effects of COVID-19,
such as safety and health measures for our people (such as social distancing and
working from home) and securing the supply of materials that are essential to
our production process. The COVID-19 pandemic disrupted and may continue to
disrupt our hardware deliveries due to delays in construction timelines at our
customers' building sites. In addition, the COVID-19 pandemic resulted in a
global slowdown of economic activity and a recession in the United States, and
the economic situation remains fluid as parts of the economy appear to be
recovering while others continue to struggle. COVID-19 has also affected our
supply chain consistent with its effect across many industries, including
creating shipping and logistics challenges. We expect these impacts, including
potential delayed product availability and higher component and shipping costs,
to continue for as long as the global supply chain is experiencing these
challenges. We continue to invest in supply chain initiatives to address
industry-wide capacity challenges. While the nature of the situation is dynamic,
the Company has considered the impact when developing its estimates and
assumptions. Actual results and outcomes may differ from management's estimates
and assumptions.
In the first quarter of 2020, we initiated a restructuring plan as part of our
efforts to reduce operating expenses and preserve liquidity due to the
uncertainty and challenges stemming from the COVID-19 pandemic. We incurred
costs in connection with involuntary termination benefits associated with our
corporate-related initiatives and cost-saving opportunities. The RIF involved an
approximate 25% reduction in headcount, including severance and benefits costs
for affected employees and other miscellaneous direct costs. These amounts were
recorded principally in research and development, sales and marketing, and
general and administrative within the Consolidated Statements of Operations and
Comprehensive Loss based on the department to which the expense relates. As a
result of our strong performance in 2020 and 2021, we have rehired some of the
staff that was terminated at the outset of the pandemic.
On March 27, 2020, the CARES Act was enacted to provide certain relief in
response to the COVID-19 pandemic. The CARES Act includes numerous tax
provisions and other stimulus measures. Among the various provisions in the
CARES Act, the Company is utilizing the payroll tax deferrals. In the second
quarter of 2020, the Company received and repaid $3.4 million in loans under the
CARES Act.
The Business Combination
On June 4, 2021, we consummated the previously announced Merger, pursuant to
which Merger Sub merged with and into Legacy Latch, with Legacy Latch becoming
our wholly owned subsidiary. On the Closing Date, and in connection with the
Closing of the Transactions, we changed our name to Latch, Inc. On June 7, 2021,
Latch's common stock and warrants began trading on the Nasdaq Stock Market LLC
under the ticker symbols "LTCH" and "LTCHW," respectively.
The Business Combination is accounted for as a reverse capitalization in
accordance with GAAP. Under the guidance in ASC 805, Business Combinations, TSIA
is treated as the "acquired" company for financial reporting purposes. We are
deemed the accounting predecessor of the combined business and the successor SEC
registrant, meaning that our financial statements for
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previous periods will be disclosed in future periodic reports filed with the
SEC. See Note 1, Description of Business, in Part I, Item 1. "Financial
Statements" for additional detail about the Business Combination.
Products and Platform
Our platform, LatchOS, is a full building operating system that brings together
all the elements that make up the modern building experience for building
managers, vendors and residents. The LatchOS ecosystem consists of two general
elements: software and devices. Our software, hardware and services in turn
enable the essential features for every stakeholder in the Latch ecosystem.
Latch has three software products in the market today: the Latch Resident Mobile
Applications, Latch Manager Web and the Latch Manager Mobile Applications. These
three products encompass the software that powers the LatchOS platform and
allows for devices and services to operate in harmony. We also have a collection
of first-party devices and third-party partner devices and services that can
integrate into the LatchOS system to be managed, controlled and/or operated
through our software products.
Software Products
Latch Mobile Applications
The Latch mobile applications are the primary tools for residents to unlock
doors, give access to guests or service providers, control and manage smart
devices, interact and communicate with the building or consumer services and
transact with Latch. Latch offers a subset of these experiences through the
Apple Watch as well.
Latch Manager Web and Manager Mobile Applications
Latch Manager Web is LatchOS's central orchestration application for building
operators. Our fully integrated system lets property managers support the
resident experience from a single source. From the Latch Manager Web, property
managers can control access sharing, resolve issues remotely, save time and
money on rental unit turnover and ensure their residents are secure.
First Party Hardware Devices
M, C, R Series
The M, C and R series are door-mounted access control products that interface
with industry-standard lock hardware. They are designed to meet and exceed every
project requirement. They are built to industry standards, compliant with code
requirements and suited for interior or exterior use.
Other Devices
Latch Intercom integrates seamlessly into the Latch core access systems and
allows audio and video calls for remote unlocking. Latch Camera is a dome camera
that integrates seamlessly into Latch Intercom and core access systems to allow
for video calls for remote unlocking. Latch Hub is an all-in-one connectivity
solution that enables smart access, smart home and sensor devices to do more at
every building. The Latch Leak Detector offers a simple and scalable solution to
enable leak prevention, detection and quick resolution for building owners and
residents.
Works with Latch: Third Party Devices, Software and Partnerships
The LatchOS platform is compatible with a collection of industry-leading smart
home devices, allowing these devices to be managed, controlled and viewed from
the LatchOS platform. Latch has selected several initial smart home devices with
which to integrate (currently or in the near term), including smart home devices
manufactured by Google Nest, Honeywell, ecobee, Jasco and Sonos, based on
Latch's assessment that these devices are aligned with Latch's vision around
enterprise device management privacy and security, design and brand when it
comes to building operators and residents. Latch has entered into agreements
with Google Nest, Honeywell and ecobee and plans to enter into an agreement with
Sonos. Such agreements include application programming interface (API) licensing
terms that allow partner devices to be managed, controlled and viewed from the
LatchOS platform as appropriate for desired functionality. Such agreements
include other terms that are customary in API license agreements, including
intellectual property ownership and licensing provisions, joint marketing and
advertising arrangements, indemnification obligations, confidentiality
restrictions and data protection
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requirements. Jasco smart lighting products can be controlled by the LatchOS
platform through the Zigbee protocol; therefore, no separate API license
agreement is necessary between Latch and Jasco in order to integrate the LatchOS
platform with their smart lighting products.
We understand at Latch that operating a building can be complex, and it can take
many different processes, systems and tools to manage a great building. A
majority of buildings we work with use property management software to manage
their back-office operations. In order to accommodate those complex use-cases,
we have forged partnerships with the top property management software companies,
such as Yardi and RealPage, and enabled integrations between such software and
our software and devices so the building can operate seamlessly between the two
systems at the building.
Latch leverages its cutting-edge smart access platform to unlock new use-cases
in adjacent real estate verticals and with partners that serve buildings. Our
smart access platform integrates with partners such as Tour24, Pynwheel and UPS
to enable unattended showings and secure package delivery, and it has also
allowed us to build a robust business to business to consumer distribution
channel for us to transact with residents through the Latch App and offer future
consumer and on-demand services.
Key Factors Affecting Our Performance
We believe that our future success will be dependent on many factors, including
those further discussed below. While these areas represent opportunities for
Latch, they also represent challenges and risks that we must successfully
address in order to operate and grow our business.
Investing in Research and Development ("R&D") and enhancing our customer
experience. Our performance is significantly dependent on the investments we
make in research and development, including our ability to attract and retain
highly skilled research and development personnel. We must continually develop
and introduce innovative new hardware products, mobile applications and other
new offerings. If we fail to innovate and enhance our brand and our products,
our market position and revenue will likely be adversely affected.
Product introductions and expansion of our platform. We will need to expend
additional resources to continue introducing new products, features and
functionality to enhance the value of our platform. To date, product
introductions have often had a positive impact on our operating results due
primarily to increases in revenue associated with sales of new products in the
quarters following their introduction. For example, we have recently introduced
a number of product enhancements and features, including Latch Intercom and our
Smart Home integration software. In the future, we intend to continue to release
new products and enhance our existing products, and we expect that our operating
results will be impacted by these releases.
Category adoption, expansion of our total addressable market and market growth.
Our future growth depends in part on the continued consumer adoption of hardware
and software products that improve resident experience and the growth of this
market. In addition, our long-term growth depends in part on our ability to
expand into adjacent markets and international territories in the future.
Key Business Metrics
We review the following key business metrics to measure our performance,
identify trends affecting our business, formulate business plans and make
strategic decisions that will impact our future operational results. Increases
or decreases in our key business metrics may not correspond with increases or
decreases in our revenue.
The limitations our key business metrics have as an analytical tool are: (1)
they might not accurately predict our future GAAP financial results; (2) we
might not realize all or any part of the anticipated value reflected in our
Total Bookings; and (3) other companies, including companies in our industry,
may calculate our key business metrics or similarly titled measures differently,
which reduces their usefulness as comparative measures.
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                                                        Three Months Ended September 30,
                                                            2021                2020              $ Change               % Change
                                                                              (In thousands, except home units)
GAAP Measures:
Total Revenue                                          $    11,197          $    5,095          $    6,102                      120  %
Net Loss                                               $   (34,239)         $  (15,874)         $  (18,365)                    (116  %)
Key Performance Indicators:
Hardware Bookings                                      $    39,860          $   17,278          $   22,582                      131  %
Software Bookings                                      $    56,134          $   16,852          $   39,282                      233  %
Total Bookings                                         $    95,994          $   34,130          $   61,864                      181  %
Booked ARR                                             $    59,772          $   26,394          $   33,378                      126  %
Booked Home Units-Cumulative                               531,657             264,947             266,710                      101  %
Adjusted EBITDA                                        $   (26,201)         $  (14,630)         $  (11,571)                     (79  %)


                                                        Nine Months Ended September 30,
                                                            2021                2020              $ Change               % Change
                                                                              (In thousands, except home units)
GAAP Measures:
Total Revenue                                          $    26,838          $   10,573          $   16,265                      154  %
Net Loss                                               $  (112,411)         $  (46,801)         $  (65,610)                    (140  %)
Key Performance Indicators:
Hardware Bookings                                      $   102,966          $   52,076          $   50,890                       98  %
Software Bookings                                      $   160,502          $   67,555          $   92,947                      138  %
Total Bookings                                         $   263,468          $  119,631          $  143,837                      120  %
Booked ARR                                             $    59,772          $   26,394          $   33,378                      126  %
Booked Home Units-Cumulative                               531,657             264,947             266,710                      101  %
Adjusted EBITDA                                        $   (57,493)         $  (41,981)         $  (15,512)                     (37  %)


Bookings
We use Bookings to measure sales volume and velocity of our hardware and
software products. Bookings represent written but non-binding LOIs from our
customers to purchase Latch hardware products and software services, not
reflecting discounts. We sell software services with all our access hardware
products. Based on historical experience, we believe there is sufficient or
reasonable certainty about the customers' ability and intent to fulfill these
commitments with a target delivery date no longer than 24 months following LOI
signature. Bookings (including Hardware and Software Bookings) are adjusted to
account for any adjustments made to Booked Home Units-Cumulative, including
adjustments for those Bookings that do not ship within a 36-month construction
timeframe.

Hardware Bookings
Hardware Bookings represent the total revenue commitment to be recognized at
time of shipment of the product. We calculate Hardware Bookings by multiplying
the total booked units by the sales price (excluding discounts) for each
respective unit. There is typically a lag between Hardware Bookings and
recognition of GAAP revenue due to installation timelines with a target delivery
date no longer than 24 months following LOI signature.
Software Bookings
Software Bookings represent the total revenue commitment over the life of the
software agreement. We calculate Software Bookings by multiplying the total
booked units by the subscription price (excluding discounts) and the contract
term as outlined in the LOI. There is typically a lag between Software Bookings
and recognition of GAAP revenue due to installation timelines and the
recognition of Software Revenue over the course of the contract with a target
delivery date no longer than 24 months following LOI signature. Our long-term
software contracts typically average more than six years in length.
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Booked ARR
We use Booked Annual Recurring Revenue ("ARR") to assess the general health and
trajectory of our recurring software. Booked ARR is defined as the cumulative
value of annual recurring revenue from Latch software subscriptions that are
under a signed LOI. We calculate Booked ARR by multiplying the total number of
units that have been booked by the annual listed subscription pricing (excluding
discounts) at the time of booking. LOIs typically deliver within six to 18
months of signing, depending on construction timelines. Booked ARR is adjusted
for Bookings that do not ship within a 36-month construction timeframe. It
should be viewed differently from Software Bookings as it represents only the
average annual software revenue, not the lifetime contract value.
Booked Home Units-Cumulative
We use Booked Home Units-Cumulative to measure the number of homes signed to
operate on our platform, market penetration in the rental homes market and the
size of the opportunity to grow revenue by increasing sales of additional
hardware, software and service revenue into already-signed homes. Booked Home
Units represent the total number of apartment units or similar dwellings
installed cumulatively, as well as committed to be installed, with Latch
products. Booked Home Units are adjusted for Bookings that do not ship within a
36-month construction timeframe. LOIs typically deliver within six to 18 months
of signing, depending on construction timelines.
Adjusted EBITDA
We define Adjusted EBITDA as our net loss, excluding the impact of stock-based
compensation expense, depreciation and amortization expense, interest income,
interest expense, provision for income taxes, restructuring, one-time litigation
expenses, loss on extinguishment of debt, change in fair value of derivative
instruments and warrant liabilities, and transaction related expenses. We
believe excluding the impact of these items in calculating Adjusted EBITDA can
provide a useful measure for period-to-period comparisons of our core operating
performance. We monitor, and have presented in this Report, Adjusted EBITDA
because it is a key measure used by our management and board of directors to
understand and evaluate our operating performance, to establish budgets and to
develop operational goals for managing our business. See "Non-GAAP Financial
Measures" for additional information and a reconciliation of this measure to net
loss, the most directly comparable financial measure calculated and presented in
accordance with GAAP.
Components of Results of Operations
Revenue
We currently generate revenue from two sources: (1) hardware and other related
devices that are both Latch built ("first-party") and partner built
("third-party") and (2) software products used by property managers via Web or
mobile and by residents via mobile.
Hardware and Other Related Revenue
We generate hardware revenue primarily from the sale of our portfolio of both
first-party and third-party devices for our smart access and smart building
solutions. We sell hardware to building developers through our channel partners
who act as the intermediary and installer. We recognize hardware revenue when
the hardware is shipped to our channel partners, which is when control is
transferred to the building developer. We provide warranties related to the
intended functionality of the products, and those warranties typically allow for
the return of defective hardware up to one year for electrical components and
five years for mechanical components past the date of sale. We also generate
revenues related to hardware, which includes professional services related to
installation and activation of hardware devices sold to building developers.
These services are recognized over time on a percentage of completion basis. We
continue to see the impact of labor and building material shortages and
construction delays. As during the first half of 2021, we continued to confront
production issues due to industry-wide supply chain disruptions that created
shortages of certain construction materials and other products, and we also
experienced trade labor availability constraints and delays. These factors
continue to create construction delays, which have and may continue to delay the
timing of our hardware revenue. In addition, we are experiencing higher
inventory costs as a result of the global supply chain shortages, which we will
continue to incur where economically reasonable in order to prioritize and meet
customer demand.


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Software Revenue
We generate software revenue primarily through the sale of our
software-as-a-service, or SaaS, over our cloud-based platform on a
subscription-based arrangement. Subscription fees vary depending on the optional
features selected by customers as well as the term length. SaaS arrangements
generally have term lengths of month-to-month, two-year, five-year and ten-year
and include a fixed fee paid upfront except for the month-to-month arrangements.
As a result of significant discounts provided on the longer-term software
contracts paid up front, we have determined that there is a significant
financing component and have therefore broken out the interest component.
Revenue is primarily recognized on a ratable basis over the subscription period
of the contractual arrangement beginning when or as control of the promised
services is available or transferred to the customer. We expect software revenue
to increase as a percentage of total revenue over time.
Cost of Revenue
Cost of hardware and other related revenue consists primarily of product costs,
including manufacturing costs, duties and other applicable importing costs,
shipping and handling costs, packaging, warranty costs, assembly costs and
warehousing costs, as well as other non-inventoriable costs including
personnel-related expenses associated with supply chain logistics and channel
partner fees. Cost of software revenue consists primarily of outsourced hosting
costs and personnel-related expenses associated with monitoring and managing the
outsourced hosting service provider. Our cost of revenue excludes depreciation
and amortization shown in operating expenses.
We expect some volatility in cost of hardware and other related revenue
primarily due to: (i) a new generation of hardware products being released with
lower production costs; (ii) recent widespread challenges within the global
electronics supply chain leading to a much more tactical sourcing environment
and higher production and shipping costs; and (iii) changes to import tariff
amounts as a result of changes to U.S. trade policy with China.
Operating Expenses
Operating expenses consist of research and development, sales and marketing,
general and administrative and depreciation and amortization expenses.
Research and Development Expenses
Research and development expenses consist primarily of personnel and related
expenses for our employees working on our product, design and engineering teams,
including salaries, bonuses, benefits, payroll taxes, travel and stock-based
compensation. Also included are non-personnel costs such as amounts paid to our
third-party contract manufacturers for tooling, engineering and prototype costs
of our hardware products, fees paid to third-party consultants, R&D supplies and
rent. We expect our research and development expenses to increase in absolute
dollars as we continue to make significant investments in developing new
products and enhancing existing products.
Sales and Marketing Expenses
Sales and marketing expenses consist primarily of personnel and related expenses
for our employees working on our sales, customer success, deployment and
marketing teams, including salaries, bonuses, benefits, payroll taxes, travel,
commissions and stock-based compensation. Also included are non-personnel costs
such as marketing activities (trade shows and events, conferences and digital
advertising), professional fees, rent and customer support. We expect our sales
and marketing expense to increase in absolute dollars as the restrictions
related to COVID-19 begin to be lifted and as we continue to invest in our sales
force to drive increased market share through new customer acquisition and
provide best in class support to our existing customer base.
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General and Administrative Expenses
General and administrative expenses consist primarily of personnel and related
expenses for our executive, legal, human resources, finance and IT functions,
including salaries, bonuses, benefits, payroll taxes, travel and stock-based
compensation. Additional expenses included in this category are non-personnel
costs such as legal fees, rent, professional fees, audit fees, bad debt expense
and insurance costs. During the first quarter of 2021, we incurred stock-based
compensation expense from a non-recurring secondary purchase as described in
Note 14, Stock-Based Compensation, in Part I, Item 1. "Financial Statements."
Excluding this impact, we expect our general and administrative expenses to
increase in absolute dollars primarily due to: (i) our plans to remediate our
material weaknesses that were identified in the years ended December 31, 2020
and 2019; (ii) the continued growth of our business and related infrastructure;
and (iii) legal, accounting, director and officer insurance, investor relations
and other costs associated with operating as a public company.
Depreciation and Amortization Expenses
Depreciation and amortization expenses consist primarily of depreciation expense
related to investments in property and equipment and internally developed
capitalized software.
Other Income (Expense), Net
Other income (expense), net consists of interest expense associated with the
significant financing component of our longer-term software contracts, interest
expense associated with our debt financing arrangements, interest income on
highly liquid short-term investments, gain or loss on extinguishment of debt and
gain or loss on change in fair value of derivatives and warrant liabilities.
Income Taxes
The provision for income taxes consists primarily of income taxes related to
state jurisdictions in which we conduct business. We maintain a full valuation
allowance on our deferred tax assets as we have concluded that it is more likely
than not that the deferred assets will not be utilized.

                                       37
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Results of Operations for the three and nine months ended September 30, 2021 and
2020
The following tables set forth our historical operating results for the periods
indicated. The period-to-period comparison of operating results is not
necessarily indicative of results for future periods.
                                                    Three Months Ended 

September 30,


                                                        2021                   2020              $ Change             % Change
(In thousands, except share and per share
data)
Revenue:
Hardware and other related revenue              $           9,047          $    4,093          $   4,954                  121
Software revenue                                            2,150               1,002              1,148                  115
Total revenue                                              11,197               5,095              6,102                  120
Cost of revenue(1)
Cost of hardware and other related
revenue                                                    10,952               5,824              5,128                   88
Cost of software revenue                                      201                  66                135                  205
Total cost of revenue                                      11,153               5,890              5,263                   89
Operating expenses:
Research and development                                   11,798               6,977              4,821                   69
Sales and marketing                                         9,797               3,161              6,636                  210
General and administrative                                 11,971               4,198              7,773                  185
Depreciation and amortization                                 825                 321                504                  157
Total operating expenses                                   34,391              14,657             19,734                  135
Loss from operations                                      (34,347)            (15,452)           (18,895)                (122)
Other income (expense)
Change in fair value of derivative
liabilities                                                     -                 (15)                15                 (100)
Change in fair value of warrant liability                   1,067                   -              1,067                      N.M.
Interest expense, net                                        (780)               (458)              (322)                 (70)
Other income (expense)                                        (89)                 54               (143)                (265)
Total other income (expense)                                  198                (419)               617                  147
Loss before income taxes                                  (34,149)            (15,871)           (18,278)                (115)
Income taxes                                                   90                   3                 87                      N.M.
Net loss                                        $         (34,239)         $  (15,874)         $ (18,365)                (116)
Other comprehensive income (loss)
Unrealized loss on marketable securities                      (60)                  -                (60)                     N.M.
Foreign currency translation adjustment                        (1)                  -                 (1)                     N.M.
Comprehensive income (loss)                     $         (34,300)         $  (15,874)         $ (18,426)                (116)
Earnings (loss) per common share:
Basic and diluted net loss per share            $           (0.24)         $    (2.18)
Weighted average shares outstanding:
Basic and diluted                                     140,675,490           7,270,903



(1)Exclusive of depreciation and amortization shown in operating expenses below. N.M. - Not meaningful


                                       38
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                                                 Nine Months Ended 

September 30,


                                                     2021                2020              $ Change             % Change
(In thousands, except share and per share
data)
Revenue:
Hardware and other related revenue              $    21,263          $    8,050          $  13,213                  164
Software revenue                                      5,575               2,523              3,052                  121
Total revenue                                        26,838              10,573             16,265                  154
Cost of revenue(1)
Cost of hardware and other related
revenue                                              25,049              12,206             12,843                  105
Cost of software revenue                                508                 185                323                  175
Total cost of revenue                                25,557              12,391             13,166                  106
Operating expenses:
Research and development                             28,402              19,511              8,891                   46
Sales and marketing                                  18,602              10,416              8,186                   79
General and administrative                           39,660              13,250             26,410                  199
Depreciation and amortization                         2,167                 907              1,260                  139
Total operating expenses                             88,831              44,084             44,747                  102
Loss from operations                                (87,550)            (45,902)           (41,648)                 (91)
Other income (expense)
Change in fair value of derivative
liabilities                                         (12,588)                (15)           (12,573)                     N.M.
Change in fair value of warrant liability            (3,728)                  -             (3,728)                     N.M.
Loss on extinguishment of debt                       (1,469)                  -             (1,469)                     N.M.
Interest expense, net                                (6,971)               (809)            (6,162)                (762)
Other income (expense)                                   (5)                (72)                67                   93
Total other income (expense)                        (24,761)               (896)           (23,865)                     N.M.
Loss before income taxes                           (112,311)            (46,798)           (65,513)                (140)
Income taxes                                            100                   3                 97                      N.M.
Net loss                                        $  (112,411)         $  (46,801)         $ (65,610)                (140)
Other comprehensive income (loss)
Unrealized loss on marketable securities                (60)                  -                (60)                     N.M.
Foreign currency translation adjustment                  (6)                  -                 (6)                     N.M.
Comprehensive income (loss)                     $  (112,477)         $  (46,801)         $ (65,676)                (140)
Earnings (loss) per common share:
Basic and diluted net loss per share            $     (1.66)         $    

(6.55)


Weighted average shares outstanding:
Basic and diluted                                67,933,833           7,150,235




(1)Exclusive of depreciation and amortization shown in operating expenses below.
N.M. - Not meaningful
Comparison of three and nine months ended September 30, 2021 and September 30,
2020
Revenue
Revenue increased $6.1 million and $16.3 million when comparing the three and
nine months ended September 30, 2021 with the three and nine months ended
September 30, 2020, respectively. The increases were driven by a $5.0 million
and $13.2 million increase in hardware and other related revenue and a $1.1
million and $3.1 million increase in software revenue. We experienced delays in
unit deliveries in the first half of 2020 as a result of the impact of COVID-19
on the residential multi-family construction market, but as the construction
market and economy began to improve, hardware unit deliveries started increasing
during the third quarter of 2020. The 121% and 164% hardware and other related
revenue growth is also attributable to accelerated demand, including for new
2021 product releases such as C2, Latch Intercom and third-
                                       39
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party smart home devices as well as our new professional services offerings.
High software revenue growth of 115% and 121% reflects the continued growth in
the home units install base as a result of the delivered hardware units in 2020
and 2021.
Cost of Revenue
Cost of revenue increased $5.3 million and $13.2 million when comparing the
three and nine months ended September 30, 2021 with the three and nine months
ended September 30, 2020, respectively. The increases were primarily as a result
of the increase in cost of hardware and other related revenue of $5.1 million
and $12.8 million, which was mainly driven by the costs associated with the
increased hardware unit deliveries and increased hardware inventory costs due to
the global supply chain challenges.
Research and Development Expenses
Research and development expenses increased $4.8 million and $8.9 million when
comparing the three and nine months ended September 30, 2021 with the three and
nine months ended September 30, 2020, respectively. The increases were primarily
due to: (i) $2.2 million and $3.9 million of higher personnel-related expenses
due to increased headcount to invest in new hardware devices as well as our
expanded functionality of our LatchOS platform and (ii) $2.6 million and $6.5
million of higher stock-based compensation due to the RSUs granted during the
third quarter of 2021. The nine months ended September 30, 2021 also include a
$3.8 million stock-based compensation charge incurred in the first quarter of
2021 in connection with the sale of shares to investors by certain Company
employees and non-employee service providers.
Sales and Marketing Expenses
Sales and marketing expenses increased $6.6 million and $8.2 million when
comparing the three and nine months ended September 30, 2021 with the three and
nine months ended September 30, 2020, respectively. The increases were primarily
due to: (i) $4.2 million and $5.1 million in higher personnel-related expenses
due to increased headcount as we invest in our salesforce; (ii) $1.9 million and
$2.0 million of higher stock-based compensation due to the RSUs granted during
the third quarter of 2021; and (iii) $0.5 million and $0.4 million in higher
travel expenses.
General and Administrative Expenses
General and administrative expenses increased by $7.8 million and $26.4 million
when comparing the three and nine months ended September 30, 2021 with the three
and nine months ended September 30, 2020, respectively. The increases were
primarily due to: (i) $2.6 million and $4.6 million in higher personnel-related
expenses and recruiting fees due to increased headcount as a result of building
out our corporate infrastructure to operate as a public company; (ii) $1.9
million and $12.1 million of higher stock-based compensation due to the RSUs
granted during the third quarter of 2021 and a stock-based compensation charge
incurred in the first quarter of 2021 in connection with the sale of shares to
investors by certain Company employees and non-employee service providers; (iii)
$1.0 million and $1.3 million in public company insurance expense: (iv) $0.7
million and $5.5 million in transaction costs and professional advisory fees in
connection with the Business Combination; (v) $0.6 million and $0.9 million of
higher bad debt expense; and (vi) $0.2 million and $0.8 million in higher
software license costs due to new systems implemented to scale our IT
infrastructure.
Depreciation and Amortization Expenses
Depreciation and amortization expenses increased by $0.5 million and $1.3
million when comparing the three and nine months ended September 30, 2021 with
the three and nine months ended September 30, 2020, respectively. The increases
were primarily due to the increase in amortization of internally developed
software released in 2020 and 2021.
Total Other Income (Expense), Net
Other income increased by $0.6 million when comparing the three months ended
September 30, 2021 with the three months ended September 30, 2020 primarily
related to a favorable change in the fair value of the private placement
warrants. Other expense increased by $23.9 million when comparing the nine
months ended September 30, 2021 with the nine months ended September 30, 2020
primarily due to: (i) $12.6 million unfavorable change in the fair value of the
derivative liabilities related to our Convertible Notes and warrants related to
our term loan; (ii) $3.7 million unfavorable change in the fair value of the
private placement warrants; (iii) $1.5 million loss on extinguishment of debt
related to our Convertible Notes; and (iv) $6.2 million higher interest expense
primarily related to our Convertible Notes.
                                       40
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Liquidity and Capital Resources
We have incurred losses since our inception. Prior to the Closing of the
Business Combination, our operations were financed primarily through net
proceeds from the issuance of our redeemable convertible preferred stock and
Convertible Notes, as well as borrowings under our term loan. We received
approximately $448.0 million in cash proceeds, net of fees and expenses funded
in connection with the June 4, 2021 Closing of the Business Combination, which
included approximately $192.6 million from the PIPE Investment. At Closing, we
also repaid the $5.0 million term loan and cancelled the associated $5.0 million
revolving line of credit. Also in connection with the Closing of the Business
Combination, $50.0 million outstanding principal amount of Convertible Notes and
unpaid accrued interest converted into 6.9 million shares of our common stock.
As of September 30, 2021, we had an accumulated deficit of $274.6 million,
working capital of $341.9 million, $2.4 million outstanding under our $6.0
million revolving facility with a freight forwarding and customs brokerage
company and $240.3 million in cash and cash equivalents. During the three months
ended September 30, 2021, we invested approximately $192.3 million in marketable
securities, including commercial paper, corporate bonds, U.S. government agency
debt securities and asset backed securities. See Note 3, Investments, in Part I,
Item 1. "Financial Statements." The Company's marketable securities investment
portfolio is primarily invested in highly rated securities, with the primary
objective of minimizing the potential risk of principal loss. The Company's
investment policy generally requires securities to be investment grade and
limits the amount of credit exposure to any one issuer.
We subcontract with other companies to manufacture our products. During the
normal course of business, we and our manufacturers procure components based
upon a forecasted production plan. If we cancel all or part of the orders, we
may be liable to our suppliers and manufacturers for the cost of the unutilized
component orders or components purchased by our manufacturers. Historically, we
do not believe there have been any material liabilities that have resulted from
cancellation of purchase orders.
Our short-term liquidity needs primarily include working capital for sales and
marketing, research and development and continued innovation. Our future capital
requirements will depend on many factors, including our levels of revenue, the
expansion of sales and marketing activities, market acceptance of our products,
the results of business initiatives, the timing of new product introductions and
overall economic conditions.
We believe our existing cash and cash equivalents, marketable securities and
revolving facility will be sufficient to meet our working capital and capital
expenditure needs for at least the next 12 months.
Indebtedness
2020 Convertible Notes
Between August 11, 2020 and October 23, 2020, Legacy Latch issued a series of
Convertible Notes with a maturity date of April 23, 2022 (subject to the
holder's option to extend the maturity date for a period of one year), for an
aggregate principal amount of $50 million. The notes accrued interest at a rate
of 5% per annum for the first six months, 7% per annum for the following six
months and 9% per annum from month 13 until maturity, that was due and payable
upon the earlier to occur of the maturity date or an event of default, unless
otherwise converted prior to maturity or an event of default.
The terms of the Convertible Notes provided for the principal and accrued
interest to automatically convert into the type of preferred stock issued in a
sale of preferred stock at a specified conversion price. Upon certain corporate
transactions or liquidity events, outstanding principal at 1.25 times par value
and interest on each note would, at the holder's option, be due and payable in
full or be converted into common stock of Legacy Latch at a specified conversion
price.
As noted above, in connection with the Closing of the Business Combination,
$50.0 million outstanding principal amount of Convertible Notes and unpaid
accrued interest converted into 6.9 million shares of our common stock.
Revolving Line of Credit and Term Loan
In September 2020, Legacy Latch obtained a revolving line of credit and a term
loan, both of which were secured by a first-perfected security interest in
substantially all of the assets of Legacy Latch.
The revolving line of credit provided a credit extension of up to $5 million and
bore interest at the greater of the prime rate plus 2% or 5.25% per annum, as
long as Legacy Latch maintained an Adjusted Quick Ratio of 1.25. If the Adjusted
Quick Ratio fell below 1.25, then the revolving line of credit would bear
interest at the greater of the prime rate plus 3% or 6.25% per annum. Legacy
Latch could only borrow up to 80% of eligible accounts receivable. Legacy Latch
did not draw any
                                       41
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amounts on the line of credit, which was cancelled upon the repayment in full of
the term loan in connection with the Closing.
The available amount under the term loan was an initial $5 million, with two
additional tranches of $2.5 million each, which Legacy Latch could draw down on
in annual increments from closing. The term loan bore interest at the greater of
the prime rate plus 3% or 6.25% per annum. The term loan was set to mature on
December 1, 2024. On June 4, 2021, the Company paid in full the outstanding
principal and accrued interest on the term loan.
Revolving Credit Facility
On July 1, 2021, the Company executed a new revolving credit facility replacing
the matured facility described in Note 9, Debt, in Part I, Item 1. "Financial
Statements." The revolving facility has a credit limit of $6.0 million with no
stated maturity date. An installment plan agreement is executed for each
financing request, which includes the interest rate. The revolving facility has
no financial or other covenants.
Cash Flows
The following table sets forth a summary of our cash flows for the nine months
ended September 30, 2021 and 2020:

                                                      Nine Months Ended September 30,
(In thousands)                                              2021            

2020


Net cash used in operating activities          $        (63,679)                  $ (40,803)
Net cash used in investing activities                  (204,608)            

(4,485)


Net cash provided by financing activities               448,069             

17,435


Effect of exchange rates on cash                             (5)                         (2)
Net change in cash and cash equivalents        $        179,777

$ (27,855)




Operating Activities
The increase of $22.9 million in net cash used in operating activities reflects
the $21.8 million increase in the net loss, after adjusting for non-cash items,
and a higher increase in accounts receivable of $10.3 million driven by the
higher third quarter revenue, partially offset by:
•a $5.7 million increase in accounts payable and accrued expenses primarily
associated with higher expenses to support general business growth and the
related timing of payments; and
•a $3.1 million decrease in inventory purchases primarily due to the delayed
unit deliveries experienced in 2020 as a result of the impact of COVID-19.
Investing Activities
Net cash used in investing activities increased by $200.1 million to $204.6
million for the nine months ended September 30, 2021 from $4.5 million for the
nine months ended September 30, 2020, primarily due to purchases of marketable
securities of $193.1 million, a purchase of a convertible promissory note for
$4.0 million and higher capitalization of internally developed software costs of
$2.3 million reflecting increased headcount as well as incremental new
functionality being added to our LatchOS platform for future product releases.
Financing Activities
In the nine months ended September 30, 2021, net cash provided by financing
activities consisted of: (i) $448.0 million of net proceeds from the Business
Combination; (ii) $3.0 million from the issuance of common stock in connection
with exercises of stock options; and (iii) $2.4 million of net borrowings under
our revolving facility, partially offset by the $5.0 million repayment of the
term loan.
In the nine months ended September 30, 2020, net cash provided by financing
activities consisted of: (i) $10.3 million of net proceeds from the issuance of
Series B-1 preferred stock; (ii) $5.0 million of net proceeds from the issuance
of the term loan; and (iii) $2.1 million of net proceeds from the issuance of
the Convertible Notes.
                                       42
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Off-Balance Sheet Arrangements
We did not have any off-balance sheet arrangements as of September 30, 2021 and
December 31, 2020.
Critical Accounting Policies and Estimates
There have been no material changes to our critical accounting policies and
estimates as disclosed in our Registration Statement on Form S-1 filed with the
SEC on June 25, 2021.
Recent Accounting Pronouncements
See Note 2, Summary of Significant Accounting Policies, in Part I, Item 1.
"Financial Statements" for information about recent accounting pronouncements.
Non-GAAP Financial Measures
To supplement our financial statements presented in accordance with GAAP and to
provide investors with additional information regarding our financial results,
we have presented in this Report Adjusted EBITDA, a non-GAAP financial measure.
Adjusted EBITDA is not based on any standardized methodology prescribed by GAAP
and is not necessarily comparable to similarly titled measures presented by
other companies.
We define Adjusted EBITDA as our net loss, excluding the impact of stock-based
compensation expense, depreciation and amortization expense, interest income,
interest expense, provision for income taxes, restructuring, one-time litigation
expenses, loss on extinguishment of debt, gain or loss on change in fair value
of derivative instruments and warrant liabilities, and transaction related
expenses. The most directly comparable GAAP measure is net loss. We believe
excluding the impact of these items in calculating Adjusted EBITDA can provide a
useful measure for period-to-period comparisons of our core operating
performance. We monitor, and have presented in this Report, Adjusted EBITDA
because it is a key measure used by our management and board of directors to
understand and evaluate our operating performance, to establish budgets and to
develop operational goals for managing our business. We believe Adjusted EBITDA
helps identify underlying trends in our business that could otherwise be masked
by the effect of the expenses that we include in net loss. Accordingly, we
believe Adjusted EBITDA provides useful information to investors, analysts and
others in understanding and evaluating our operating results, enhancing the
overall understanding of our past performance.
Adjusted EBITDA is not prepared in accordance with GAAP and should not be
considered in isolation of, or as an alternative to, measures prepared in
accordance with GAAP. There are a number of limitations related to the use of
Adjusted EBITDA rather than net loss, which is the most directly comparable
financial measure calculated and presented in accordance with GAAP. In addition,
the expenses and other items that we exclude in our calculations of Adjusted
EBITDA may differ from the expenses and other items, if any, that other
companies may exclude from Adjusted EBITDA when they report their operating
results.
In addition, other companies may use other measures to evaluate their
performance, all of which could reduce the usefulness of Adjusted EBITDA as a
tool for comparison.
The following table reconciles Adjusted EBITDA to net loss, the most directly
comparable financial measure calculated and presented in accordance with GAAP.
                                       43
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Reconciliation of Adjusted EBITDA to Net Loss:


                                                  Three Months Ended September 30,         Nine Months Ended September 30,
(in thousands)                                        2021                2020                 2021                2020
Net loss                                         $   (34,239)         $  (15,874)         $  (112,411)         $  (46,801)
Depreciation and amortization                            825                 321                2,167                 907
Interest (income)/expense, net                           780                 458                6,971                 809
Income taxes                                              90                   3                  100                   3
Loss on extinguishment of debt                             -                   -                1,469                   -
Change in fair value of derivative
liabilities                                                -                  15               12,588                  15
Change in fair value of warrant liability             (1,067)                  -                3,728                   -
Restructuring costs(1)                                     -                  84                    -                 970
Transaction-related costs(2)                             462                   -                6,030                   -
Litigation costs(3)                                        -                   -                    -               1,046
Stock-based compensation and warrant
expense(4)                                             6,948                 363               21,865               1,070
Adjusted EBITDA                                  $   (26,201)         $  (14,630)         $   (57,493)         $  (41,981)


(1)The Company initiated a restructuring plan in the first quarter of 2020 as
part of its efforts to reduce operating expenses and preserve liquidity due to
the uncertainty and challenges stemming from the COVID-19 pandemic. The
restructuring included a reduction in force involving an approximate 25%
reduction in headcount, which resulted in severance and benefit costs for
affected employees and other miscellaneous direct costs. These costs are
included principally within research and development, sales and marketing, and
general and administrative within the Condensed Consolidated Statements of
Operations and Comprehensive Loss, based on the department to which the expense
relates.
(2)Transaction costs related to the Business Combination. These costs are
included within sales and marketing and general and administrative within the
Condensed Consolidated Statements of Operations and Comprehensive Loss.
(3)Legal and settlement fees incurred in connection with non-ordinary course
litigation and other disputes. These costs are included within general and
administrative within the Condensed Consolidated Statements of Operations and
Comprehensive Loss.
(4)Stock-based compensation and warrant expense associated with equity
compensation plans including $7.2 million in RSUs granted during the three
months ended September 30, 2021 and $13.8 million related to the secondary
purchase transaction during the nine months ended September 30, 2021. See Note
14, Stock-Based Compensation included in Part I, Item 1. "Financial Statements."
                                       44
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Emerging Growth Company Status
Following the consummation of the Business Combination, the Post Combination
Company is an emerging growth company (EGC), as defined in the Jumpstart Our
Business Startups Act of 2012 (the "JOBS Act"). The JOBS Act permits companies
with EGC status to take advantage of an extended transition period to comply
with new or revised accounting standards, delaying the adoption of these
accounting standards until they would apply to private companies. We have
elected to use this extended transition period to enable us to comply with new
or revised accounting standards that have different effective dates for public
and private companies until the earlier of the date we (i) are no longer an
emerging growth company or (ii) affirmatively and irrevocably opt out of the
extended transition period provided in the JOBS Act. As a result, our financial
statements may not be comparable to companies that comply with the new or
revised accounting standards as of public company effective dates.
In addition, we intend to rely on the other exemptions and reduced reporting
requirements provided by the JOBS Act. Subject to certain conditions set forth
in the JOBS Act, if, as an EGC, we intend to rely on such exemptions, we are not
required to, among other things: (i) provide an auditor's attestation report on
our system of internal controls over financial reporting pursuant to
Section 404(b) of the Sarbanes-Oxley Act of 2002; (ii) provide all of the
compensation disclosure that may be required of non-emerging growth public
companies under the Dodd-Frank Wall Street Reform and Consumer Protection Act;
(iii) comply with any requirement that may be adopted by the Public Company
Accounting Oversight Board regarding mandatory audit firm rotation or a
supplement to the auditor's report providing additional information about the
audit and the financial statements (auditor discussion and analysis); and
(iv) disclose certain executive compensation-related items such as the
correlation between executive compensation and performance and comparisons of
the Chief Executive Officer's compensation to median employee compensation.
We will remain an EGC under the JOBS Act until the earliest of (i) the last day
of our first fiscal year following the fifth anniversary of the TSIA IPO,
(ii) the last date of our fiscal year in which we have total annual gross
revenue of at least $1.07 billion, (iii) the date on we are deemed to be a
"large accelerated filer" under the rules of the SEC with at least
$700.0 million of outstanding securities held by non-affiliates or (iv) the date
on which we have issued more than $1.0 billion in non-convertible debt
securities during the previous three years.
Item 3. Quantitative and Qualitative Disclosures About Market Risk
The Company is a smaller reporting company as defined by Rule 12b-2 of the
Exchange Act and is not required to provide the information under this Item.
Item 4. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
Disclosure controls and procedures are designed to ensure that information
required to be disclosed by us in our Exchange Act reports is recorded,
processed, summarized and reported within the time periods specified in the
SEC's rules and forms, and that such information is accumulated and communicated
to our management, including our principal executive officer and principal
financial officer or persons performing similar functions, as appropriate to
allow timely decisions regarding required disclosure.
A material weakness is a deficiency or combination of deficiencies in internal
control over financial reporting such that there is a reasonable possibility
that a material misstatement of the financial statements would not be prevented
or detected on a timely basis.
Management identified material weaknesses in our internal control over financial
reporting for the periods ended December 31, 2020 and 2019. The material
weaknesses, which we are currently working to remediate, relate to: (a) general
segregation of duties, including the review and approval of journal entries; (b)
lack of a formalized risk assessment process; and (c) selection and development
of control activities, including over information technology. Management has
concluded that these material weaknesses in internal control over financial
reporting were due to the fact that we were a private company with limited
resources and did not have the necessary business processes and related internal
controls formally designed and implemented, coupled with the appropriate
resources with the appropriate level of experience and technical expertise, to
oversee our business processes and controls.
                                       45

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Our management, with the participation of our Chief Executive Officer and Chief
Financial Officer, has evaluated the effectiveness of our disclosure controls
and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under
the Exchange Act) as of the end of the period covered by this Report. In making
this evaluation, management considered the material weaknesses in our internal
controls over financial reporting described above. Based on such evaluation, our
Chief Executive Officer and Chief Financial Officer have concluded that, as of
the end of such period, our disclosure controls and procedures were not
effective.
We are in the process of implementing remediation efforts as described below. As
such remediation efforts are still ongoing, we have concluded that the material
weaknesses have not been fully remediated. Remediation efforts to date include
the following:
•We made an assessment of the accounting personnel and strengthened our
compliance and accounting functions with additional experienced hires to address
evaluation of technical accounting matters and general segregation of duties.
•We performed a formalized financial and fraud risk assessment; and subsequently
selected and designed internal control activities, including over information
technology. Control activities are undergoing testing by management to assess
effectiveness.
•We continue to be engaged with external consultants with public company and
technical accounting experience to facilitate accurate and timely accounting
closes and to accurately prepare and review the financial statements and related
footnote disclosures. We plan to retain these financial consultants, as needed,
until such time that the required financial controls have been fully
implemented.
The actions that have been taken are subject to continued review and testing by
management, as well as oversight by the audit committee of our board of
directors. While we have implemented a variety of steps to remediate these
weaknesses, we cannot assure you that we will be able to fully remediate them,
which could impair our ability to accurately and timely meet our public company
reporting requirements.
Notwithstanding the assessment that our internal controls over financial
reporting are not effective and that material weaknesses exist, we believe that
we have employed supplementary procedures to ensure that the financial
statements contained in this filing fairly present our financial position,
results of operations and cash flows for the reporting periods covered herein in
all material respects.
Changes in Internal Control over Financial Reporting
Other than in connection with the implementation of the remedial measures
described above, there have not been any changes in our internal control over
financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f)
under the Exchange Act) during the quarter to which this Report relates that
have materially affected, or are reasonably likely to materially affect, our
internal control over financial reporting.

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