The buy now pay later market has exploded in recent years and now a
Since the expansion,
Read more: A defence of buy now, pay later: a new retail landscape needs new payment systems
Its annual results published today show total gross merchandise value increased 159 per cent year-on-year to NZ$589m. It forecasts it will be on track to exceed NZ$1bn by 2022.
It posted a
Unsurprisingly with the growth in online shopping,
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Now
It’s a bold claim in such a saturated market with established players. The UK’s BNPL sector trebled in 2020 to £2.7bn and is worth one per cent of the credit market.
“We’re used to being the David versus the Goliath”
Rohloff admits he’s relatively used to being the underdog but is complimentary about his peers. “In New Zealand we come from a population of just 5m people, we’re kind of used to being the David versus the Goliath,” he says.
“I have the greatest respect for [
He is at pains to explain that
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“Our backbone, our values, our philosophy is all around being a responsible credit provider, and we have had credit and affordability checks since the day we started the business.”
“We don’t want our sons who founded our business with us in an unsustainable debt position, and we will never do that to our customers,” he added.
This comes just a day after the
Read more: Woolard review:
“We’re not Wonga”
Despite saying he respects and likes the competition he does take aim at other BNPL firms: “I think that is quite a clear differentiator for us in every market in which we operate and we will continue to go down that road.”
He’s at pains to explain
Campaigners have called for tighter rules in the sector amid concerns it would leave vulnerable customers in debt and encourage people to live beyond their means.
Read more: Advertising watchdog bans Klarna Instagram ads
As part of this ‘responsible’ approach, Rohloff took an active role in the Woolard review, which was published in February, which set out a set of recommendations to regulate the market.
Under the plans, providers will be subject to
“We are very supportive of what those recommendations suggest because it talks to the values of our company around being responsible,” Rohloff says. “Regulation is okay so long as it’s appropriate for the service being offered, because if it’s overly heavy handed then the person that suffers is the consumer because access to interest free credit is harder.”
The post
© City AM, source