CareAR and Lenovo announced a global collaboration to deliver next generation 3D extended reality (XR) wearable solutions. The combined technologies, resources, and partnerships from both companies will provide a best of breed immersive offering for deploying live remote assist interactions, self-guided 3D instructions, and intelligent insights for empowering employees and field technicians with contextual problem-solving capabilities. As part of the collaboration, CareAR has integrated its SXM platform with the Lenovo ThinkReality A3 smart glasses, a 5G-capable mobile head worn solution, to deliver multi-view and multi-party handsfree experiences for frontline workers to take advantage of the full potential of the SLAM method (simultaneous, localization and mapping), which makes it possible for augmented reality (AR) applications to recognize 3D objects and states with overlay augmentations.

Additionally, CareAR leverages its rich integration with ServiceNow, enabling field technicians wearing Lenovo smart glasses to connect with a remote expert from their ServiceNow workflow to see exactly what the technician is seeing and provide live visual assistance, with the ability to also have a side-by-side view of a digital twin with instructional content, as well as the ServiceNow service ticket, all in the technicians' field of view.