NEWS RELEASE

DD

March 29, 2022

Ryosuke Mori, President LIFENET INSURANCE COMPANY (Securities Code: 7157, TSE Mothers)

Lifenet Ranked 1st for two consecutive years in J.D. Power 2022

Japan Life Insurance Contract Customer Satisfaction StudySM

Direct Distribution Channel Segment

Highest evaluation in the all factors:

Interaction channel, Types of products, Price, and Forms and documents

TOKYO, March 29, 2022 - LIFENET INSURANCE COMPANY (TSE Mothers 7157, President Ryosuke Mori, URL:https://ir.lifenet-seimei.co.jp/en/)announces that it has been ranked highest evaluation for two consecutive year in overall customer satisfaction in J.D. Power 2022 Japan Life Insurance Contract Customer Satisfaction StudySM conducted by J.D. Power Japan. Lifenet also has awarded top ratings in the all factors : Interaction channel, Types of products, Price, and Forms and documents.

Highest in contract customer satisfaction in purchasing and renewing a life insurance policy during past 12 months

Highest evaluation in the all factors for two consecutive year

  • Interaction channel Satisfaction Ranking

  • Types of products Satisfaction Ranking

  • Price Satisfaction Ranking

  • Forms and documents Satisfaction Ranking

The 2022 Japan Life Insurance Contract Customer Satisfaction StudySM measures customer satisfaction with the customer services during the purchase process provided by insurance companies. The 2022 study is based upon the responses of 6,355 policyholders who have purchased new life insurance policies or renewed a policy during past 12 months.

LIFENET INSURANCE COMPANY

Copyright© LIFENET INSURANCE COMPANY All rights reserved.

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NEWS RELEASE

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About LIFENET URLhttps://ir.lifenet-seimei.co.jp/en/

Remembering the original purpose of life insurance - mutual support - LIFENET INSURANCE COMPANY was founded with the goal of offering simple, convenient and competitively priced products and services based on the highest levels of business integrity. We sell these products and services directly to customers over the Internet. We aim to be the leading company driving the growth of the online life insurance market.

Contact: Investor Relations, Corporate Planning Department

Tel: +81-3-5216-7900

e-mail:ir@lifenet-seimei.co.jp

Disclaimer: This is a summarized translation/version of the original Japanese document, prepared and provided solely for readers' convenience. In case of any discrepancy or dispute, the Japanese document prevails.

LIFENET INSURANCE COMPANY

Copyright© LIFENET INSURANCE COMPANY All rights reserved.

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Lifenet Insurance Co. published this content on 29 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 29 March 2022 06:43:07 UTC.