LifeWorks : 2022 2nd Quarter – Quarterly report to shareholders

Report to shareholders

Trusted leadership in mental health and wellbeing

Second quarter 2022

Three and six months ended

June 30, 2022 and 2021

Table of contents

Management's discussion and analysis

Preface Forward-looking information Business overview

About LifeWorks

2022 second quarter summary

Analysis of 2022 second quarter and year-to-date operating results

Liquidity and capital resources Equity and capital

Selected statement of financial position data

Critical accounting estimates Risks and uncertainties Summary of quarterly results Disclosure controls and procedures Internal control over financial reporting

Key performance indicators and non-IFRS financial metrics

Additional information

Unaudited condensed consolidated interim

1 financial statements

1 Unaudited condensed consolidated interim

2	statements of financial position	24

3 Unaudited condensed consolidated interim statements of financial position (continued) 25

5 Unaudited condensed consolidated interim statements of income (loss) and

7

comprehensive income (loss)

26

13 Unaudited condensed consolidated

14	interim statements of changes in equity	27
Unaudited condensed consolidated
17	interim statements of cash flows	28
18	Notes to unaudited
18
condensed consolidated
19
interim financial statements
19
Notes 1 to 11	30
19

20 We are a new age

digital health company22

Company history

37

For more information about LifeWorks, visit our website lifeworks.com

Management's discussion and analysis

Three and six months ended June 30, 2022 and 2021

Preface

This Management's discussion and analysis ("MD&A") covers the three and six months ended June 30, 2022 and should be read in conjunction with the accompanying unaudited condensed consolidated interim financial statements ("interim financial statements") of LifeWorks1 (the "Company," "we," "us," and "our") and notes thereto for the three and six months ended June 30, 2022 and 2021 and the MD&A and audited consolidated financial statements and notes thereto for the years ended December 31, 2021 and 2020 ("annual financial statements").

Unless otherwise noted, all financial information presented has been rounded to the nearest thousand, and all financial information is presented in Canadian dollars, in accordance with International Financial Reporting Standards ("IFRS"). Certain totals, subtotals and percentages may not reconcile due to rounding.

Unless otherwise noted, all comparative results for Q2, 2022 are compared against Q2, 2021 (three and six months ended June 30, "QTD" and "YTD" respectively).

To assist investors in assessing the Company's financial performance, this MD&A makes reference to certain key performance indicators ("KPIs") and non-IFRS metrics, which Management believes are useful in assessing the performance of the Company. Readers are cautioned that these measures do not have any standard meaning prescribed by IFRS and therefore may not be comparable to similar measures presented by other issuers. KPIs and non-IFRS metrics are described and reconciled to IFRS metrics in the "Key performance indicators and non-IFRS financial metrics" section of this MD&A.

Forward-looking information

This MD&A contains "forward-looking information" within the meaning of applicable securities laws, such as statements concerning anticipated future events, results, circumstances, performance or expectations that are not historical facts. Specific statements used in this MD&A that may contain "forward-looking information" include but are not limited to statements with respect to: the discussion of our business and operating segments, focuses and strategies; our expectations of future performance for our various operating segments and our consolidated financial results; the conversion of long-term incentive plan units into common shares; considerations in determining when to declare dividends and the amount of such dividends; the Company's management and monitoring of commitments and contractual obligations to ensure that they can be met with funding provided by operations and capital resources available; the ability to fund commitments and contractual obligations with funding provided by operations and capital resources available; future lease and credit facility commitments; and future consideration related to acquisitions. They are based on certain factors and assumptions, including expected growth, results of operations, business prospects and opportunities. The use of words such as "may," "will," "expect," "believe," "could," "would," "intend," or other words of similar effect may indicate "forward-looking information." Forward-looking information is not a guarantee of future performance and is subject to numerous risks and uncertainties, including those described in our publicly filed documents (available on SEDAR at sedar.com) and in this MD&A under the heading "Risks and Uncertainties."

Those risks and uncertainties include, among other things, the ability to maintain profitability and manage growth, competition, reliance on information systems and technology, reputational risk, satisfactory performance of client obligations, general economic conditions, pandemics, natural disasters or other unanticipated events (including the novel coronavirus and variants thereof ("COVID-19") pandemic), dependence on key clients and key channel partners, risk of future legal proceedings, protection of intellectual property, foreign exchange risk, insurance, indebtedness and interest rates, credit risk, dividends, market price and dilution of common shares. Many of these risks and uncertainties can affect the Company's actual results and could cause the Company's actual results to differ materially from those expressed or implied in any forward-looking information or statement made by the Company or on the Company's behalf. Given these risks and uncertainties, investors should not place undue reliance on forward-looking information as a prediction of actual results.

All forward-looking information in this MD&A is qualified by these cautionary statements. These statements are made as of the date of this MD&A and, except as required by applicable law, the Company undertakes no obligation to publicly update or revise any forward-looking information, whether as a result of new information, future events or otherwise. Additionally, the Company undertakes no obligation to comment on analyses, expectations or statements made by third parties in respect of the Company, its financial or operating results or its securities.

1 LifeWorks Inc. ("LifeWorks") was incorporated pursuant to the laws of the Province of Ontario on October 19, 2010 under the name Morneau Shepell Inc. and completed a name change to LifeWorks Inc. on May 17, 2021.

LifeWorks Inc. | Report to shareholders Q2, 2022

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Management's discussion and analysis

Business overview

LifeWorks is a world leader in providing digital and in-person solutions that support the total wellbeing of individuals - mental, financial, social and physical. We deliver a personalized continuum of care that helps our clients improve the lives of their people and by doing so, improve their business. It's the idea that by improving a person's life, we improve how they perform at work.

Client organizations that use our services in Canada, the United States and around the globe

27 thousand

Number of lives LifeWorks services cover

37 million

The Company's Purpose, Vision and Values are the pillars by which the Company operates.

Our purpose

Improving lives. Improving business.

By helping our clients improve the wellbeing of their people, we help them improve workforce engagement and productivity, thereby improving the performance of our clients' organizations.

Our vision

To optimize the health and productivity of people - the heart of every successful organization.

Our values

We value long-term relationships

We treat others the way we want to be treated

We are innovative and entrepreneurial

2 LifeWorks Inc. | Report to shareholders Q2, 2022

Management's discussion and analysis

About LifeWorks

Our approach spans services in employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement consulting, and actuarial and investment services.

People with access to mobile integrated platform (millions)

Total number of lives	Number of lives
covered by EAP -	covered by enhanced
Direct	modules
14.2 million	1.73 million

9

8

7

6

5

4

3

2

1

0

Mar 31	Jun 30	Sep 30	Dec 31	Mar 31	Jun 30	Sep 30	Dec 31	Mar 31	Jun 30	Sep 30	Dec 31	Mar 31	Jun 30
2019	2019	2019	2019	2020	2020	2020	2020	2021	2021	2021	2021	2022	2022

• Total number of lives with access to the platform
  8.4 million

LifeWorks Inc. | Report to shareholders Q2, 2022

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