LifeWorks : Q2 2021 – Investor Presentation

Q2 2021

Investor

Presentation

Forward Looking Statements

This document contains "forward-looking statements" within the meaning of applicable securities laws, such as statements concerning anticipated future events, results, circumstances, performance ,or expectations that are not historical facts. The use of words such as "may," "will," "expect," "believe," or other words of similar effect may indicate a forward-looking statement. These statements are not guarantees of future performance and are subject to numerous risks and uncertainties, including those described in the firm's publicly filed documents (available on SEDAR at sedar.com) and in Morneau Shepell (the Company's) MD&A under the heading "Risks and Uncertainties." Those risks and uncertainties include current economic conditions, income tax matters, the ability to maintain profitability and manage growth, reliance on information systems and

technology, reputational risk, dependence on key clients, and reliance on key professionals. Many of these risks and uncertainties can affect the Company's actual results and could cause actual results to differ materially from those expressed or implied in any forward-looking statement made by the Company or on the Company's behalf. Given these risks and uncertainties, investors should not place undue reliance on forward- looking statements as a prediction of actual results. All forward-looking statements in this document are qualified by these cautionary statements. These statements are made as of the current date and, except as required by applicable law, the Company undertakes no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise. Additionally, the Company undertakes no obligation to comment on analyses, expectations, or statements made by third parties in respect of the Company, its financial or operating results, or its securities.

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Business overview

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About LifeWorks

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Attractive investment profile to drive shareholder value

Balanced approach to capital allocation

• Balance profitability, risk and growth
• Apply disciplined investment criteria
• Maintain capital structure flexibility

Completing integrations to support higher-quality earnings

• Acquisition integrations complete
• One-timecapital projects complete

Investing to

accelerate

revenue and

cash flow

growth

Delivering market-leading digital- first solutions

• Invest in digital product innovation
• Accelerate and scale high-growth digital solutions (e.g., AbilitiCBT, LifeWorks)

Optimize our cost structure through efficiency initiatives

Continue to invest in technology to drive efficiency in our core offerings

• Reduce corporate office footprint	• Deploy AI to improve margins
•	Shift work to lowest cost locations	•	Leverage automation to drive efficiency
•	Workday ERP implementation	•	Enhance our technology infrastructure

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