Management's discussion and analysis of financial condition and results of operations is comprised of the following sections:



                                    Page
                                    No.

  Overview                           47
  Results of Operations              48
  Consolidated Financial Results     48
  CNA Financial                      49
  Boardwalk Pipelines                55
  Loews Hotels & Co                  58
  Corporate                          59
  Diamond Offshore                   60
  Liquidity and Capital Resources    60
  Parent Company                     60
  Subsidiaries                       60
  Contractual Obligations            62
  Investments                        63
  Insurance Reserves                 66
  Critical Accounting Estimates      75
  Accounting Standards Update        77



                                       46

--------------------------------------------------------------------------------

Table of Contents

OVERVIEW

Loews Corporation is a holding company and has five reportable segments
comprised of three individual consolidated operating subsidiaries, CNA Financial
Corporation ("CNA"), Boardwalk Pipeline Partners, LP ("Boardwalk Pipelines") and
Loews Hotels Holding Corporation ("Loews Hotels & Co"); the Corporate segment
and Diamond Offshore Drilling Inc. ("Diamond Offshore"). The Corporate segment
is primarily comprised of Loews Corporation excluding its subsidiaries and the
operations of Altium Packaging LLC ("Altium Packaging"). Diamond Offshore was
deconsolidated during the second quarter of 2020. Each of the operating
subsidiaries and Diamond Offshore are headed by a chief executive officer who is
responsible for the operation of its business and has the duties and authority
commensurate with that position.

On April 26, 2020 (the "Filing Date"), Diamond Offshore and certain of its
direct and indirect subsidiaries filed voluntary petitions in the United States
Bankruptcy Court for the Southern District of Texas seeking relief under Chapter
11 of the United States Bankruptcy Code (the "Chapter 11 Filing"). As a result
of the Chapter 11 Filing and applicable U.S. generally accepted accounting
principles, Loews Corporation no longer controls Diamond Offshore for accounting
purposes. Therefore, Diamond Offshore was deconsolidated from the Company's
consolidated financial statements, effective as of the Filing Date, resulting in
the recognition of a loss of $1.2 billion ($957 million after tax) during the
year ended December 31, 2020. Results of operations for Diamond Offshore through
the Filing Date included an aggregate asset impairment charge of $774 million
($408 million after tax and noncontrolling interests) recognized in the first
quarter of 2020. For further information see the Diamond Offshore section of
this MD&A.

Unless the context otherwise requires, the term "Company" as used herein means
Loews Corporation including its subsidiaries, the terms "Parent Company," "we,"
"our," "us" or like terms as used herein mean Loews Corporation excluding its
subsidiaries, the term "Net income (loss) attributable to Loews Corporation" as
used herein means Net income (loss) attributable to Loews Corporation
shareholders and the term "subsidiaries" means the Loews Corporation's
consolidated subsidiaries.

We rely upon our invested cash balances and distributions from our subsidiaries
to generate the funds necessary to meet our obligations and to declare and pay
any dividends to our shareholders. The ability of our subsidiaries to pay
dividends is subject to, among other things, the availability of sufficient
earnings and funds in such subsidiaries, applicable state laws, including in the
case of the insurance subsidiaries of CNA, laws and rules governing the payment
of dividends by regulated insurance companies (see Note 14 of the Notes to
Consolidated Financial Statements included under Item 8) and compliance with
covenants in their respective loan agreements. Claims of creditors of our
subsidiaries will generally have priority as to the assets of such subsidiaries
over our claims and those of our creditors and shareholders.

The following discussion should be read in conjunction with Item 1A, Risk
Factors, and Item 8, Financial Statements and Supplementary Data of this Form
10-K. For a discussion of changes in results of operations comparing the years
ended December 31, 2019 and 2018 for Loews Corporation and its subsidiaries see
Part II, Item 7, Management's Discussion and Analysis of Financial Condition and
Results of Operations in our Annual Report on Form 10-K for the year ended
December 31, 2019, filed with the SEC on February 12, 2020.

                                       47

--------------------------------------------------------------------------------


  Table of Contents


RESULTS OF OPERATIONS

Consolidated Financial Results

The following table summarizes net income (loss) attributable to Loews Corporation by segment and net income (loss) per share attributable to Loews Corporation for the years ended December 31, 2020 and 2019:



Year Ended December 31                                  2020        2019

(In millions, except per share data)



CNA Financial                                         $    618     $  894
Boardwalk Pipelines                                        206        209
Loews Hotels & Co                                         (212 )      (31 )
Corporate (a)                                           (1,067 )       35
Diamond Offshore (b)                                      (476 )     (175 )

Net income (loss) attributable to Loews Corporation $ (931 ) $ 932



Basic net income (loss) per share                     $  (3.32 )   $ 3.08

Diluted net income (loss) per share                   $  (3.32 )   $ 3.07

(a) Includes a net investment loss of $1.2 billion ($957 million after tax)

caused by the write down of the carrying value of our interest in Diamond

Offshore.

(b) Amounts presented for Diamond Offshore reflect the periods prior to


    deconsolidation. See Notes 2 and 20 of the Notes to the Consolidated
    Financial Statements included under Item 8.


2020 Compared with 2019

Net loss attributable to Loews Corporation for 2020 was $931 million, or $3.32 per share, compared to net income attributable to Loews Corporation of $932 million, or $3.07 per share, in 2019.



The net loss for 2020 was driven by six main factors: (i) an investment loss of
$1.2 billion ($957 million after tax) caused by the write down of the carrying
value of our interest in Diamond Offshore as a result of its deconsolidation
upon its bankruptcy filing on April 26, 2020; (ii) drilling rig impairment
charges at Diamond Offshore during the first quarter of 2020 when it was a
consolidated subsidiary; (iii) operating losses in 2020 as compared to operating
income in 2019 at Loews Hotels; (iv) a reduction in CNA's and the parent
company's net investment income; (v) net investment losses at CNA in 2020 as
compared to net investment gains in 2019; and (vi) lower property and casualty
underwriting income at CNA caused mainly by higher catastrophe losses.

The economic disruption caused by the COVID-19 pandemic and measures to mitigate
the spread of the virus have significantly affected Loews's results in 2020. The
full impact of COVID-19 on the Company's financial results will depend on the
duration of mandated and voluntary containment efforts, related economic
policies, the success of vaccination efforts in mitigating the pandemic, and
other societal responses to the pandemic.

                                       48

--------------------------------------------------------------------------------


  Table of Contents


CNA Financial

The following table summarizes the results of operations for CNA for the years
ended December 31, 2020 and 2019 as presented in Note 20 of the Notes to
Consolidated Financial Statements included under Item 8. For further discussion
of Net investment income and Investment gains (losses), see the Investments
section of this MD&A.

Year Ended December 31                               2020         2019
(In millions)

Revenues:
Insurance premiums                                 $  7,649     $  7,428
Net investment income                                 1,935        2,118
Investment gains (losses)                               (35 )         49
Non-insurance warranty revenue                        1,252        1,161
Other revenues                                           26           32
Total                                                10,827       10,788

Expenses:

Insurance claims and policyholders' benefits 6,170 5,806 Amortization of deferred acquisition costs

            1,410        1,383
Non-insurance warranty expense                        1,159        1,082
Other operating expenses                              1,125        1,141
Interest                                                142          152
Total                                                10,006        9,564
Income before income tax                                821        1,224
Income tax expense                                     (131 )       (224 )
Net income                                              690        1,000

Amounts attributable to noncontrolling interests (72 ) (106 ) Net income attributable to Loews Corporation $ 618 $ 894

2020 Compared with 2019



Net income attributable to Loews Corporation decreased $276 million for 2020 as
compared with 2019. The decrease was primarily due to net catastrophe losses of
$550 million ($388 million after tax and noncontrolling interests) for 2020 as
compared to $179 million ($126 million after tax and noncontrolling interests)
in 2019, lower net investment income and investment losses in 2020 as compared
with investment gains in 2019. Net catastrophe losses for 2020 include $294
million primarily related to severe weather-related events, $195 million related
to COVID-19 and $61 million related to civil unrest. The decrease in net
investment income was driven by lower yields in the fixed income portfolio and
lower limited partnership and common stock returns. Investment losses were
driven by higher impairment losses and the unfavorable change in fair value of
non-redeemable preferred stock, partially offset by higher gains on sales of
fixed maturity securities. These decreases were partially offset by improved
non-catastrophe current accident year underwriting results and a $74 million
charge ($52 million after tax and noncontrolling interests) in the third quarter
of 2020 as compared to a $216 million charge ($151 million after tax and
noncontrolling interests) in the third quarter of 2019 related to recognition of
a premium deficiency as a result of the gross premium valuation ("GPV") review.

COVID-19 related conditions had a significant impact across CNA during 2020.
During the first quarter of 2020, CNA experienced significant declines in the
value of its investment portfolio. While financial markets broadly recovered by
the end of 2020, CNA's Net investment income and Investment gains (losses) are
lower for 2020 as compared with 2019. CNA also recorded significant catastrophe
losses during 2020 related to COVID-19 and recorded a reduction in its estimated
audit premiums due to lower exposure. The Company's 2020 consolidated financial
statements reflect its best estimate of the impacts related to COVID-19.

                                       49

--------------------------------------------------------------------------------

Table of Contents

CNA's Property & Casualty and Other Insurance Operations



CNA's commercial property and casualty insurance operations ("Property &
Casualty Operations") include its Specialty, Commercial and International lines
of business. CNA's Other Insurance Operations outside of Property & Casualty
Operations include its long term care business that is in run-off, certain
corporate expenses, including interest on CNA's corporate debt, and certain
property and casualty businesses in run-off, including CNA Re and asbestos and
environmental pollution ("A&EP"). CNA's products and services are primarily
marketed through independent agents, brokers and managing general underwriters
to a wide variety of customers, including small, medium and large businesses,
insurance companies, associations, professionals and other groups. We believe
the presentation of CNA as one reportable segment is appropriate in accordance
with applicable accounting standards on segment reporting. However, for purposes
of this discussion and analysis of the results of operations, we provide greater
detail with respect to CNA's Property & Casualty Operations and Other Insurance
Operations to enhance the reader's understanding and to provide further
transparency into key drivers of CNA's financial results.

On December 30, 2020, CNA entered into an agreement with Cavello Bay Reinsurance
Limited ("Cavello"), a subsidiary of Enstar Group Limited, under which Cavello
reinsured a legacy portfolio of excess workers' compensation policies. The
transaction closed on February 5, 2021 and is based on reserves in place as of
January 1, 2020 and adjusted for any subsequent claim activity. This business
will be reclassified from the Commercial business to Other Insurance Operations,
better reflecting the manner in which CNA is organized for purposes of making
operating decisions and assessing performance. The new classifications will be
presented in the period ending March 31, 2021, and prior periods presented will
conform to the new presentation. Further information on CNA's retroactive
reinsurance agreement is provided in Note 21 of the Notes to Consolidated
Financial Statements included under Item 8.

In assessing its insurance operations, CNA utilizes the core income (loss)
financial measure. Core income (loss) is calculated by excluding from net income
(loss), investment gains or losses and any cumulative effects of changes in
accounting guidance. In addition, core income (loss) excludes the effects of
noncontrolling interests. The calculation of core income (loss) excludes
investment gains or losses because investment gains or losses are generally
driven by economic factors that are not necessarily reflective of CNA's primary
insurance operations. Core income (loss) is deemed to be a non-GAAP financial
measure and management believes this measure is useful for investors to evaluate
its insurance operations.

Property & Casualty Operations



In evaluating the results of Property & Casualty Operations, CNA utilizes the
loss ratio, the loss ratio excluding catastrophes and development, the expense
ratio, the dividend ratio, the combined ratio and the combined ratio excluding
catastrophes and development. These ratios are calculated using GAAP financial
results. The loss ratio is the percentage of net incurred claim and claim
adjustment expenses to net earned premiums. The loss ratio excluding
catastrophes and development excludes net catastrophes losses and changes in
estimates of claim and claim adjustment expense reserves, net of reinsurance,
for prior years from the loss ratio. The expense ratio is the percentage of
insurance underwriting and acquisition expenses, including the amortization of
deferred acquisition costs, to net earned premiums. The dividend ratio is the
ratio of policyholders' dividends incurred to net earned premiums. The combined
ratio is the sum of the loss, expense and dividend ratios. The combined ratio
excluding catastrophes and development is the sum of the loss ratio excluding
catastrophes and development, the expense ratio and the dividend ratio. In
addition, renewal premium change, rate, retention and new business are also
utilized in evaluating operating trends. Renewal premium change represents the
estimated change in average premium on policies that renew, including rate and
exposure changes. Rate represents the average change in price on policies that
renew excluding exposure change. For certain products within Small Business,
where quantifiable, rate includes the influence of new business as well.
Exposure represents the measure of risk used in the pricing of the insurance
product. Retention represents the percentage of premium dollars renewed in
comparison to the expiring premium dollars from policies available to renew.
Renewal premium change, rate and retention presented for the prior year are
updated to reflect subsequent activity on policies written in the period. New
business represents premiums from policies written with new customers and
additional policies written with existing customers. Gross written premiums,
excluding third party captives, excludes business which is ceded to third party
captives, including business related to large warranty programs.

                                       50

--------------------------------------------------------------------------------

Table of Contents

The following tables summarize the results of CNA's Property & Casualty Operations for the years ended December 31, 2020 and 2019.



Year Ended December 31, 2020                Specialty       Commercial       International        Total
(In millions, except %)

Gross written premiums                     $     7,180     $      4,086     $         1,133     $  12,399
Gross written premiums excluding third
 party captives                                  3,296            3,993               1,133         8,422
Net written premiums                             3,040            3,565                 961         7,566
Net earned premiums                              2,883            3,323                 940         7,146
Net investment income                              449              565                  58         1,072
Core income                                        535              261                  38           834

Other performance metrics:
Loss ratio excluding catastrophes
    and development                               59.9 %           60.6 %              60.1 %        60.2 %
Effect of catastrophe impacts                      4.3             10.7                 7.1           7.7
Effect of development-related items               (2.1 )            2.1                (0.3 )         0.1
Loss ratio                                        62.1 %           73.4 %              66.9 %        68.0 %
Expense ratio                                     31.3             33.0                35.5          32.6
Dividend ratio                                      0. l            0.5                               0.3
Combined ratio                                    93.5 %          106.9 %             102.4 %       100.9 %
Combined ratio excluding catastrophes
   and development                                91.3 %           94.1 %              95.6 %        93.1 %

Rate                                                12 %             10 %                14 %          11 %
Renewal premium change                              11                8                  12            10
Retention                                           86               84                  73            83
New business                               $       389     $        761     $           245     $   1,395



                                       51

--------------------------------------------------------------------------------


  Table of Contents


Year Ended December 31, 2019                Specialty       Commercial       International        Total
(In millions, except %)

Gross written premiums                     $     6,900     $      3,693     $         1,111     $  11,704
Gross written premiums excluding third
 party captives                                  3,015            3,609               1,111         7,735
Net written premiums                             2,848            3,315                 971         7,134
Net earned premiums                              2,773            3,162                 974         6,909
Net investment income                              556              654                  63         1,273
Core income                                        671              489                  30         1,190

Other performance metrics:
Loss ratio excluding catastrophes
    and development                               60.3 %           61.7 %              60.9 %        61.0 %
Effect of catastrophe impacts                      0.5              4.9                 1.1           2.6
Effect of development-related items               (3.3 )            0.7                 2.1          (0.7 )
Loss ratio                                        57.5 %           67.3 %              64.1 %        62.9 %
Expense ratio                                     32.5             32.9                37.7          33.5
Dividend ratio                                     0.2              0.6                               0.3
Combined ratio                                    90.2 %          100.8 %             101.8 %        96.7 %
Combined ratio excluding catastrophes
   and development                                93.0 %           95.2 %              98.6 %        94.8 %

Rate                                                 5 %              4 %                 8 %           5 %
Renewal premium change                               8                6                   7             6
Retention                                           88               86                  71            84
New business                               $       367     $        682     $           273     $   1,322

2020 Compared with 2019



Total gross written premiums increased $695 million in 2020 as compared with
2019. Total net written premiums increased $432 million in 2020 as compared with
2019.

Gross written premiums, excluding third party captives, for Specialty increased
$281 million in 2020 as compared with 2019 driven by strong rate and higher new
business. Net written premiums for Specialty increased $192 million in 2020 as
compared with 2019. The increase in net earned premiums in 2020 was consistent
with the trend in net written premiums for Specialty.

Gross written premiums for Commercial increased $393 million in 2020 as compared
with 2019 driven by strong rate and higher new business. Net written premiums
for Commercial increased $250 million in 2020 as compared with 2019. The
increase in net earned premiums in 2020 for Commercial was consistent with the
trend in net written premiums partially offset by a reduction in estimated audit
premiums as a result of the economic slowdown arising from COVID-19 and premium
rate adjustments impacting certain general liability policies. For further
information on the general liability premium rate adjustments see Note 19 of the
Notes to Consolidated Financial Statements included under Item 8.

Gross written premiums for International increased $22 million in 2020 as
compared with 2019 driven by growth in Europe and Canada partially offset by the
impact of the strategic exit from certain Lloyd's business classes. Net written
premiums decreased $10 million in 2020 as compared with 2019. The decrease in
net earned premiums in 2020 was consistent with the trend in net written
premiums for International.

Core income decreased $356 million in 2020 as compared with 2019 primarily due
to higher net catastrophe losses and lower net investment income. These results
were partially offset by improved non-catastrophe current accident year
underwriting results.

                                       52

--------------------------------------------------------------------------------

Table of Contents




Net catastrophe losses were $550 million in 2020 as compared with $179 million
in 2019. Net catastrophe losses in 2020 include $294 million primarily related
to severe weather-related events, $195 million related to COVID-19 and $61
million related to civil unrest. Specialty net catastrophe losses of $125
million in 2020 included $109 million related to the COVID-19 pandemic and $16
million primarily related to severe weather-related events. Specialty net
catastrophe losses were $15 million in 2019. Commercial net catastrophe losses
of $358 million in 2020 included $252 million primarily related to severe
weather-related events, $58 million related to civil unrest and $48 million
related to the COVID-19 pandemic. Commercial net catastrophe losses were $154
million in 2019. International net catastrophe losses of $67 million in 2020
included $38 million related to the COVID-19 pandemic, $26 million primarily
related to severe weather-related events and $3 million related to civil unrest.
International net catastrophe losses were $10 million in 2019.

The COVID-19 catastrophe losses represent CNA's best estimate of ultimate
insurance losses and loss adjustment expenses, including defense costs,
resulting from the pandemic, mitigating actions and the consequent economic
crisis. The losses were substantially driven by healthcare professional
liability with additional impacts from workers' compensation, management
liability, commercial property, trade credit and surety. Due to the timing and
fluidity of the events related to COVID-19, emergence pattern of claims and long
tail nature of certain exposures the losses are substantially classified as
incurred but not reported ("IBNR") reserves. The COVID-19 catastrophe losses do
not include the benefits of lower current accident year losses associated with
lower loss frequency in certain lines of business as a result of shelter in
place restrictions. Those benefits are modest and are partially offset by the
impact of a reduction in the estimated audit premiums and an increase in the
credit allowance for premium receivables resulting from depressed economic
conditions.

Favorable net prior year loss reserve development of $20 million and $73 million
was recorded in 2020 and 2019. In 2020 and 2019, Specialty recorded favorable
net prior year loss reserve development of $61 million and $92 million,
Commercial recorded unfavorable net prior year loss reserve development of $43
million as compared with favorable net prior year loss reserve development of $2
million and International recorded favorable net prior year loss reserve
development of $2 million as compared with unfavorable net prior year loss
reserve development of $21 million. Further information on net prior year loss
reserve development is included in Note 8 of the Notes to Consolidated Financial
Statements included under Item 8.

Specialty's combined ratio increased 3.3 points in 2020 as compared with 2019
primarily due to a 4.6 point increase in the loss ratio partially offset by a
1.2 point improvement in the expense ratio. The increase in the loss ratio was
primarily due to higher net catastrophe losses, which were 4.3 points of the
loss ratio in 2020, as compared with 0.5 points of the loss ratio in 2019. The
improvement in the expense ratio was driven by lower underwriting expenses and
higher net earned premiums.

Commercial's combined ratio increased 6.1 points in 2020 as compared with 2019
due to an increase in the loss ratio. The increase in the loss ratio was driven
by higher net catastrophe losses, which were 10.7 points of the loss ratio in
2020, as compared with 4.9 point of the loss ratio in 2019, and unfavorable net
prior year loss reserve development in 2020. The expense ratio in 2020 was
consistent with 2019 as higher acquisition expenses were offset by higher net
earned premiums and lower underwriting expenses.

International's combined ratio increased 0.6 points in 2020 as compared with
2019 due to a 2.8 point increase in the loss ratio, partially offset by a 2.2
point improvement in the expense ratio. The increase in the loss ratio was
driven by higher net catastrophe losses, which were 7.1 points of the loss ratio
in 2020, as compared with 1.1 points of the loss ratio in 2019, partially offset
by favorable net prior year loss reserve development in the current year. The
improvement in the expense ratio was driven by lower acquisition and
underwriting expenses.

                                       53

--------------------------------------------------------------------------------


  Table of Contents


Other Insurance Operations

The following table summarizes the results of CNA's Other Insurance Operations for the years ended December 31, 2020 and 2019.



Years Ended December 31   2020       2019
(In millions)

Net earned premiums       $ 504     $  520
Net investment income       863        845
Core loss                   (99 )     (211 )



2020 Compared with 2019

Core loss improved $112 million in 2020 as compared with 2019. Core loss in 2020
included a $59 million charge related to the recognition of an active life
reserve premium deficiency for long term care policies primarily driven by
actions taken on discount rate assumptions. The normative risk free rate (the
projection of the 10-year U.S. Treasury rate in the long term) was lowered by
100 basis points to 2.75% and the time period to grade up to the normative rate
was extended from 6 years to 10 years. Core loss in 2020 also included a $36
million charge related to an increase in the structured settlement claim
reserves and a $30 million benefit related to a reduction in long term care
claim reserves, both resulting from the annual claim reserve reviews in the
third quarter of 2020. Core loss in 2019 included a $170 million charge related
to the recognition of an active life reserve premium deficiency and a $44
million benefit related to a reduction in long term care claim reserves
resulting from the annual claim reserve reviews in the third quarter of 2019.
Excluding the impacts of the GPV and claim reserve reviews, core results in 2020
were favorable, driven by better than expected morbidity in the long term care
business and higher net investment income. The increase in net investment income
was driven by the allocation of a portion of limited partnership income to Other
Insurance Operations beginning in the fourth quarter of 2020. Further, during
2020, relative to expectations, CNA experienced lower new claim frequency,
higher claim terminations and more favorable claim severity amid the effects of
COVID-19. Given the uncertainty of these trends, CNA increased its IBNR reserves
in anticipation of increased claim activity as the COVID-19 pandemic abates.

Non-GAAP Reconciliation of Core Income to Net Income

The following table reconciles core income to net income attributable to Loews Corporation for the years ended December 31, 2020 and 2019:



Year Ended December 31                                         2020       2019
(In millions)

Core income (loss):
Property & Casualty Operations                                 $ 834     $ 1,190
Other Insurance Operations                                       (99 )      (211 )
Total core income                                                735         979
Investment gains (losses)                                        (30 )        37

Consolidating adjustments including noncontrolling interests (87 ) (122 ) Net income attributable to Loews Corporation

$ 618     $   894



                                       54

--------------------------------------------------------------------------------


  Table of Contents


Boardwalk Pipelines

Overview

Boardwalk Pipelines operates in the midstream portion of the natural gas and
natural gas liquids ("NGLs") industry, providing transportation and storage for
those commodities. Boardwalk Pipelines is not in the business of buying and
selling natural gas and NGLs other than for system management purposes, but
changes in natural gas and NGLs prices may impact the volumes of natural gas or
NGLs transported and stored by customers on its systems. Due to the
capital-intensive nature of its business, Boardwalk Pipelines' operating costs
and expenses typically do not vary significantly based upon the amount of
products transported, with the exception of fuel consumed at its compressor
stations and not included in a fuel tracker.

Current Events



In 2020, the COVID-19 pandemic and measures to mitigate the spread of COVID-19
significantly impacted the world and the United States. An excess supply of
energy products also led to disruptions in the energy sector and volatility in
energy prices early in 2020, with a partial recovery of prices and demand
occurring in the latter half of 2020. Boardwalk Pipelines' operations are
considered essential critical infrastructure under current Cybersecurity and
Infrastructure Security Agency guidelines, which allowed Boardwalk Pipelines to
remain open during the pandemic. As a result, the impacts from COVID-19 and the
volatile energy prices have not been significant to Boardwalk Pipelines'
business, though some of its customers have been and continue to be directly
impacted by COVID-19 and the volatility in commodity prices. In 2020, Boardwalk
Pipelines transported approximately 3.2 Tcf of natural gas, or an 8% increase
from 2019.

Firm Agreements

A substantial portion of Boardwalk Pipelines' transportation and storage
capacity is contracted for under firm agreements. For the year ended December
31, 2020, approximately 90% of Boardwalk Pipelines' revenues were derived from
capacity reservation fees under firm contracts. The table below shows a
rollforward of operating revenues under committed firm agreements in place as of
December 31, 2019 to December 31, 2020, including agreements for transportation,
storage and other services, over the remaining term of those agreements:

As of December 31, 2020
(In millions)

Total projected operating revenues under committed firm agreements as of December 31, 2019

                                                     $  

9,329


Adjustments for:
Actual revenues recognized from firm agreements in 2020 (a)                 (1,155 )
Firm agreements entered into in 2020                                        

1,276

Total projected operating revenues under committed firm agreements as of December 31, 2020

$   9,450

(a) Reflects an increase of $91 million in Boardwalk Pipelines' actual 2020

revenues recognized from fixed fees under firm agreements as compared with

its expected 2020 revenues from fixed fees under firm agreements, including

agreements for transportation, storage and other services as of December 31,


    2019, primarily due to an increase from contract renewals that occurred in
    2020.



During 2020, Boardwalk Pipelines entered into approximately $1.3 billion of new
firm agreements, of which approximately 55% were from new growth projects
executed in 2020, but will not be placed into commercial service until 2024 or
later years. As of December 31, 2020, Boardwalk Pipelines' top ten customers
holding firm capacity under firm agreements comprised approximately 40% of its
total projected operating revenues. Additionally, the credit profile associated
with Boardwalk Pipelines' customers comprising the total projected operating
revenues under firm agreements as of December 31, 2020 was 75% rated as
investment grade, 4% rated as non-investment grade and 21% not rated.
                                       55

--------------------------------------------------------------------------------

Table of Contents

Contract Renewals



Each year a portion of Boardwalk Pipelines' firm transportation and storage
agreements expire. The rates Boardwalk Pipelines is able to charge customers are
heavily influenced by market trends (both short and longer term), including the
available supply, geographical location of natural gas production, the
competition between producing basins, competition with other pipelines for
supply and markets, the demand for gas by end-users such as power plants,
petrochemical facilities and LNG export facilities and the price differentials
between the gas supplies and the market demand for the gas (basis
differentials). Boardwalk Pipelines' storage rates are additionally impacted by
natural gas price differentials between time periods, such as winter to summer
(time period price spreads), and the volatility in time period price spreads.
Demand for firm service is primarily based on market conditions which can vary
across Boardwalk Pipelines' pipeline systems. While Boardwalk Pipelines has not
seen a decrease in the demand for its transportation services as a result of the
COVID-19 pandemic or the volatility in energy prices during 2020, if these
conditions were to remain for an extended period of time or worsen, Boardwalk
Pipelines could see a decline in the demand for its services. Boardwalk
Pipelines focuses its marketing efforts on enhancing the value of the capacity
that is up for renewal and works with customers to match gas supplies from
various basins to new and existing customers and markets, including aggregating
supplies at key locations along its pipelines to provide end-use customers with
attractive and diverse supply options. If the market perceives the value of
Boardwalk Pipelines' available capacity to be lower than its long term view of
the capacity, Boardwalk Pipelines may seek to shorten contract terms until
market perception improves.

Over the past several years, as a result of market conditions, Boardwalk
Pipelines has renewed some expiring contracts at lower rates or for shorter
terms than in the past. In addition to normal contract expirations, in the 2018
to 2020 timeframe, transportation agreements associated with its significant
pipeline expansion projects that were placed into service in the 2007-2009
timeframe, have expired. A substantial portion of the capacity associated with
the pipeline expansion projects was recontracted, usually at lower rates or
lower volumes, which has negatively impacted Boardwalk Pipelines' operating
revenues. The last of the contract expirations associated with the 2007-2009
pipeline expansion projects have occurred and the associated impacts on
operating revenues have been and will continue to be realized. Historically,
Boardwalk Pipelines had delivered the majority of production volumes from these
pipeline expansion projects to other pipelines. Over the past several years,
Boardwalk Pipelines has focused on diversifying its deliveries to end-use
markets through utilizing available capacity from contract expirations and the
capacity created from its growth projects. Boardwalk Pipelines has diversified
deliveries such that almost 75% of Boardwalk Pipelines' projected future firm
reservation revenues, from firm agreements in place as of December 31, 2020, are
for deliveries to end-use customers.

Pipeline System Maintenance



Boardwalk Pipelines incurs substantial costs for ongoing maintenance of its
pipeline systems and related facilities, including those incurred for pipeline
integrity management activities, equipment overhauls, general upkeep and
repairs. These costs are not dependent on the amount of revenues earned from its
transportation services. PHMSA has developed regulations that require
transportation pipeline operators to implement integrity management programs to
comprehensively evaluate certain areas along pipelines and take additional
measures to protect pipeline segments located in highly populated areas. These
regulations have resulted in an overall increase in Boardwalk Pipelines' ongoing
maintenance costs, including maintenance capital and maintenance expense. In
2019, PHMSA issued the first part of its gas Mega Rule, which became effective
on July 1, 2020. This regulation imposed numerous requirements, including MAOP
reconfirmation through re-verification of all historical records for pipelines
in service, which re-certification process may require natural gas pipelines
installed before 1970 (previously excluded from certain pressure testing
obligations) to be pressure tested, the periodic assessment of additional
pipeline mileage outside of HCAs (in MCAs as well as Class 3 and Class 4 areas),
the reporting of exceedances of MAOP and the consideration of seismicity as a
risk factor in integrity management. The remaining rulemakings comprising the
gas Mega Rule have not been published yet and Boardwalk Pipelines cannot predict
when they will be finalized, however, they are expected to include revised
pipeline repair criteria as well as more stringent corrosion control
requirements. It is expected that these new rules will cause Boardwalk Pipelines
to incur increased capital and operating costs, experience operational delays
and result in potential adverse impacts to its ability to reliably serve its
customers as described under Item 1A. Risk Factors of this Report.

                                       56

--------------------------------------------------------------------------------

Table of Contents




Maintenance costs may be capitalized or expensed, depending on the nature of the
activities. For any given reporting period, the mix of projects that Boardwalk
Pipelines undertakes will affect the amounts we record as property, plant and
equipment on the Consolidated Balance Sheets or recognize as expenses, which
impacts earnings. In 2021, Boardwalk Pipelines expects to spend approximately
$370 million to maintain its pipeline systems, of which approximately $150
million is expected to be maintenance capital. In 2020, Boardwalk Pipelines
spent $361 million to maintain its pipeline systems, of which $149 million was
recorded as maintenance capital.

Results of Operations



The following table summarizes the results of operations for Boardwalk Pipelines
for the years ended December 31, 2020 and 2019 as presented in Note 20 of the
Notes to Consolidated Financial Statements included under Item 8:

Year Ended December 31                          2020        2019
(In millions)

Revenues:
Operating revenues and other                   $ 1,302     $ 1,300
Total                                            1,302       1,300
Expenses:
Operating and other                                855         840
Interest                                           170         179
Total                                            1,025       1,019
Income before income tax                           277         281
Income tax expense                                 (71 )       (72 )

Net income attributable to Loews Corporation $ 206 $ 209

2020 Compared with 2019



Total revenues increased $2 million in 2020 as compared with 2019. Including the
effect of items in fuel and transportation expense and excluding net proceeds of
approximately $34 million in 2020 and $26 million in 2019 as a result of drawing
on letters of credit due to customer bankruptcies in 2020 and 2019, operating
revenues decreased $11 million driven by contract expirations that were
recontracted at overall lower average rates, partially offset by revenues from
recently completed growth projects and higher storage and parking and lending
revenues due to favorable market conditions.

Operating expenses increased $15 million in 2020 as compared with 2019.
Excluding items offset with operating revenues, operating expenses increased $11
million, primarily due to an increased asset base from recently completed growth
projects and the expiration of property tax abatements, partially offset by
lower maintenance project spending and employee-related costs. Interest expense
decreased $9 million in 2020 as compared with 2019 primarily due to lower
average interest rates.

                                       57

--------------------------------------------------------------------------------


  Table of Contents


Loews Hotels & Co

The following table summarizes the results of operations for Loews Hotels & Co
for the years ended December 31, 2020 and 2019 as presented in Note 20 of the
Notes to Consolidated Financial Statements included under Item 8:

Year Ended December 31                        2020      2019
(In millions)

Revenues:
Operating revenue                            $  167     $ 578
Gain on sale of assets                           37
Revenues related to reimbursable expenses        74       114
Total                                           278       692
Expenses:
Operating and other:
Operating                                       273       493
Asset impairments                                36        99
Reimbursable expenses                            74       114
Depreciation                                     63        61

Equity (income) loss from joint ventures 73 (69 ) Interest

                                         33        22
Total                                           552       720
Loss before income tax                         (274 )     (28 )
Income tax (expense) benefit                     62        (3 )

Net loss attributable to Loews Corporation $ (212 ) $ (31 )

2020 Compared with 2019



Due to the COVID-19 pandemic and efforts to mitigate the spread of the virus,
beginning in March of 2020, Loews Hotels & Co temporarily suspended operations
at the majority of its owned and/or operated hotels. Since then, most hotels
have resumed operations, but occupancy rates remain considerably lower than
those from the prior year, or even occupancy rates prior to March of 2020. As
such, Loews Hotels & Co has actively managed the operations of its hotel
portfolio, in partnership with each hotel's stakeholders, to minimize the
financial loss at each property and accommodate available demand. Although Loews
Hotels & Co has enacted significant measures to adjust the operating cost
structure of each hotel during suspensions of operations, deferred most capital
expenditures and reduced the operating costs of its management company, these
measures could not offset the impact of significant lost revenues. Loews Hotels
& Co has therefore incurred significant operating losses since the start of the
pandemic.

The resumption of operations for the hotels that currently have suspended
operations, the potential for hotels that are operational to suspend operations,
as well as occupancy levels for hotels that are operational will depend on
numerous factors, many of which are outside Loews Hotels & Co's control
including government capacity restrictions, travel restrictions and the duration
and scope of the COVID-19 pandemic. While the duration and period to period
severity of the COVID-19 outbreak and related financial impact cannot be
estimated at this time, Loews Hotels & Co's results of operations, financial
condition and cash flows were materially adversely affected during 2020, and
will continue to be materially adversely impacted into 2021. In addition, once
the COVID-19 outbreak is mitigated or contained, whenever that may be,
historical travel patterns, both domestic and international, may continue to be
disrupted either on a temporary basis or with longer term effects. These factors
have contributed to impairment charges in 2020, and may lead to additional
impairment charges in future periods.

Reduced occupancy and average daily rates caused by the COVID-19 pandemic and
resulting mitigation efforts and operating cost reduction measures are the
primary reasons for the decrease in operating revenues of $411 million and
operating expenses of $220 million in 2020 as compared with 2019. Equity losses
from joint ventures was $73 million in 2020 as compared to equity income of $69
million in 2019, also driven primarily by the impact of the COVID-19 pandemic.

                                       58

--------------------------------------------------------------------------------

Table of Contents

Loews Hotels & Co considers events or changes in circumstances that indicate the
carrying amount of its assets may not be recoverable. In 2020, Loews Hotels & Co
recorded impairment charges of $36 million to reduce the carrying value of
certain assets to their estimated fair value compared to impairment charges of
$99 million in 2019.

Gain on sale of assets of $37 million in 2020 related to an owned hotel and an office building.



Interest expense for 2020 increased $11 million as compared with 2019 primarily
due to the increase in aggregate debt balances and less capitalized interest
related to hotel development projects.

Corporate



Corporate operations consist primarily of investment income at the Parent
Company, operating results of Altium Packaging, Parent Company interest expense
and other Parent Company administrative costs. Investment income includes
earnings on cash and short term investments held at the Parent Company to meet
current and future liquidity needs, as well as results of limited partnership
investments and the trading portfolio held at the Parent Company.

The following table summarizes the results of operations for Corporate for the
years ended December 31, 2020 and 2019 as presented in Note 20 of the Notes to
Consolidated Financial Statements included under Item 8:

Year Ended December 31                                  2020        2019
(In millions)

Revenues:
Net investment income                                 $     59     $   230
Investment loss                                         (1,211 )
Operating revenues and other                             1,023         933
Total                                                     (129 )     1,163
Expenses:
Operating and other                                      1,098       1,004
Interest                                                   127         115
Total                                                    1,225       1,119
Income (loss) before income tax                         (1,354 )        44
Income tax (expense) benefit                               287          (9 )

Net income (loss) attributable to Loews Corporation $ (1,067 ) $ 35

2020 Compared with 2019



Net investment income for the Parent Company decreased $171 million in 2020 as
compared with 2019 as a result of the significant decline in the performance of
equity based and short term investments in response to the COVID-19 pandemic and
related containment measures.

Investment loss of $1.2 billion ($957 million after tax) for the year ended December 31, 2020 was due to the loss recognized upon deconsolidation of Diamond Offshore as a result of its Chapter 11 Filing.



Operating revenues and other include Altium Packaging revenues of $1,022 million
and $932 million for 2020 and 2019. The increase of $90 million in 2020 as
compared with 2019 reflects an increase of $63 million related to the full year
impact of acquisitions in 2019, an acquisition in November of 2020, higher
volumes and higher year-over-year resin prices. Altium Packaging's contracts
with its customers provide for price adjustments for changes in resin prices on
a prospective basis. Due to fluctuations in resin prices, over time resin raw
material costs are generally offset by the change in revenues, so that Altium
Packaging's gross margins return to the same level as prior to the change in
prices.

Operating and other expenses include Altium Packaging operating expenses of $992
million and $913 million for 2020 and 2019, which include depreciation and
amortization expense. The increase in operating expenses of $79 million in 2020
as compared with 2019 is primarily due to $56 million for the full year impact
of acquisitions in 2019 and an acquisition in November of 2020, higher
depreciation and amortization expenses and the increase in resin prices.
                                       59

--------------------------------------------------------------------------------

Table of Contents



Corporate Operating and other expenses were $106 million and $91 million for
2020 and 2019. The increases of $15 million in 2020 as compared with 2019 are
primarily due to legal and other corporate overhead expenses.

Interest expenses increased $12 million in 2020 as compared with 2019 due to the
issuance in May of 2020 of the Parent Company's $500 million aggregate principal
amount of 3.2% senior notes due May 15, 2030 and incremental borrowings by
Altium Packaging to fund its 2019 acquisitions.

Diamond Offshore



Contract drilling revenues were $287 million and $935 million for 2020 and 2019.
Contract drilling expenses were $254 million and $793 million for 2020 and 2019.
Results for 2020 included in our Consolidated Financial Statements reflect only
the period through the April 26, 2020 deconsolidation. Operating and other
expenses for 2020 include an aggregate asset impairment charge of $774 million
($408 million after tax and noncontrolling interests) recognized in the first
quarter of 2020.

LIQUIDITY AND CAPITAL RESOURCES

Parent Company



Parent Company cash and investments, net of receivables and payables, totaled
$3.5 billion at December 31, 2020 as compared to $3.3 billion at December 31,
2019. In 2020, we received $947 million in dividends from our subsidiaries,
including a special dividend from CNA of $485 million. Cash outflows included
the payment of $923 million to fund treasury stock purchases, $70 million of
cash dividends to our shareholders, $151 million of cash contributions to Loews
Hotels & Co and $19 million to purchase common shares of CNA. On February 3,
2021, we received a $199 million dividend from Altium Packaging. In March of
2021, we will receive dividends of $275 million from CNA. As a holding company
we depend on dividends from our subsidiaries and returns on our investment
portfolio to fund our obligations. We also have an effective Registration
Statement on file with the Securities and Exchange Commission ("SEC")
registering the future sale of an unlimited amount of our debt and equity
securities from time to time. We are not responsible for the liabilities and
obligations of our subsidiaries and there are no Parent Company guarantees.

In May of 2020, we completed a public offering of $500 million aggregate principal amount of 3.2% senior notes due May 15, 2030. The proceeds of this offering are available for general corporate purposes.



Depending on market and other conditions, we may purchase our shares and shares
of our subsidiaries outstanding common stock in the open market or otherwise. In
2020, we purchased 22.0 million shares of Loews Corporation common stock and
564,430 shares of CNA common stock. As of February 5, 2021, we had purchased an
additional 2.2 million shares of Loews Corporation common stock in 2021 at an
aggregate cost of $100 million. As of February 5, 2021, there were 267,046,558
shares of Loews Corporation common stock outstanding.

Loews Corporation has a corporate credit and senior debt rating of A with a
stable outlook from S&P Global Ratings ("S&P"), a senior debt rating of A3 with
a stable outlook from Moody's Investors Service ("Moody's") and a senior debt
rating of A with a stable outlook from Fitch Ratings Inc. ("Fitch").

Future uses of our cash may include investing in our subsidiaries, new
acquisitions, dividends and/or repurchases of our and our subsidiaries'
outstanding common stock. The declaration and payment of future dividends to
holders of our common stock will be at the discretion of our Board of Directors
and will depend on many factors, including our earnings, financial condition and
business needs.

Subsidiaries

CNA's cash provided by operating activities was $1.8 billion in 2020 and $1.1
billion in 2019. The increase in cash provided by operating activities was
driven by an increase in premiums collected, lower net claim payments and lower
income taxes paid, partially offset by a lower level of distributions from
limited partnerships.

                                       60

--------------------------------------------------------------------------------

Table of Contents




CNA paid dividends of $3.48 per share on its common stock, including a special
dividend of $2.00 per share in 2020. On February 5, 2021, CNA's Board of
Directors declared a quarterly dividend of $0.38 per share and a special
dividend of $0.75 per share payable March 11, 2021 to shareholders of record on
February 22, 2021. CNA's declaration and payment of future dividends is at the
discretion of its Board of Directors and will depend on many factors, including
CNA's earnings, financial condition, business needs and regulatory constraints.
The payment of dividends by CNA's insurance subsidiaries without prior approval
of the insurance department of each subsidiary's domiciliary jurisdiction is
limited by formula. Dividends in excess of these amounts are subject to prior
approval by the respective state insurance departments.

In August of 2020, CNA completed a public offering of $500 million aggregate
principal amount of its 2.1% senior notes due August 15, 2030 and used the net
proceeds to redeem the entire $400 million outstanding aggregate principal
balance of its 5.8% senior notes due August 15, 2021 and for general corporate
purposes. CNA has an effective shelf registration statement on file with the SEC
under which it may publicly issue debt, equity or hybrid securities from time to
time.

On February 5, 2021, in connection with the closing of the retroactive
reinsurance transaction with Cavello, CNA transferred approximately $630 million
of cash into a collateral trust account as security for Cavello's obligations
under the terms of the agreement. See Note 21 of the Notes to Consolidated
Financial Statements included under Item 8 for further information on the
retroactive reinsurance transaction with Cavello.

Dividends from Continental Casualty Company ("CCC"), a subsidiary of CNA, are
subject to the insurance holding company laws of the State of Illinois, the
domiciliary state of CCC. Under these laws, ordinary dividends, or dividends
that do not require prior approval by the Illinois Department of Insurance (the
"Department"), are determined based on the greater of the prior year's statutory
net income or 10% of statutory surplus as of the end of the prior year, as well
as the timing and amount of dividends paid in the preceding 12 months.
Additionally, ordinary dividends may only be paid from earned surplus, which is
calculated by removing unrealized gains from unassigned surplus. As of December
31, 2020, CCC was in a positive earned surplus position. The maximum allowable
dividend CCC could pay during 2021 that would not be subject to the Department's
prior approval is $1,070 million, less dividends paid during the preceding
twelve months measured at that point in time. CCC paid dividends of $975 million
in 2020. The actual level of dividends paid in any year is determined after an
assessment of available dividend capacity, holding company liquidity and cash
needs as well as the impact the dividends will have on the statutory surplus of
the applicable insurance company.

CNA has a financial strength rating of A and senior debt rating of bbb+ from
A.M. Best Company ("A.M. Best"), a financial strength rating of A2 and senior
debt rating of Baa2 from Moody's, a financial strength rating of A+ and senior
debt rating of A- from S&P and financial strength rating of A+ and senior debt
rating of BBB+ from Fitch. A.M. Best, Moody's, S&P and Fitch maintain stable
outlooks across CNA's financial strength and senior debt credit ratings.

Boardwalk Pipelines' cash provided by operating activities decreased $21 million in 2020 compared to 2019, primarily due to the change in net income and the timing of receivables.



For 2020 and 2019, Boardwalk Pipelines' capital expenditures were $438 million
and $429 million, consisting primarily of a combination of growth and
maintenance capital. Boardwalk Pipelines expects total capital expenditures to
be approximately $340 million in 2021, including approximately $150 million for
maintenance capital and $190 million related to growth projects.

Boardwalk Pipelines anticipates that its existing capital resources, including
its revolving credit facility and cash flows from operating activities, will be
adequate to fund its operations and capital expenditures for 2021. Boardwalk
Pipelines may seek to access the debt markets to fund some or all capital
expenditures for growth projects, acquisitions or for general corporate
purposes. During 2020, Boardwalk Pipelines utilized the remaining capacity under
its effective shelf registration statement, and it plans to file with the SEC
and expects to have declared effective in the first quarter of 2021 a $1.0
billion shelf registration statement under which it may publicly issue debt
securities, warrants or rights from time to time.

In November of 2020, Boardwalk Pipelines paid a distribution of $102 million to the Company.


                                       61

--------------------------------------------------------------------------------

Table of Contents

Boardwalk Pipelines has a senior debt rating of BBB- with a stable outlook from S&P, a senior debt rating of Baa3 with a stable outlook from Moody's and a senior debt rating of BBB- with a positive outlook from Fitch.



Certain of the hotels wholly or partially owned by Loews Hotels & Co are
financed by debt facilities, with a number of different lenders. Each of the
loan agreements underlying these facilities contain a variety of financial and
operational covenants. As a result of the impacts of COVID-19, Loews Hotels & Co
has proactively requested certain lenders, where applicable, to (1) temporarily
waive certain covenants to avoid an event of default and/or further restriction
of the hotel's cash balances through the establishment of lockboxes and other
measures; (2) temporarily allow funds previously restricted directly or
indirectly under the hotel's underlying loan agreement for the renewal,
replacement and addition of building improvements, furniture and fixtures to be
used instead for hotel operations and maintenance; and/or (3) defer certain
interest and/or principal payments while the hotels operations are temporarily
suspended or significantly impacted by a decline in occupancy. Loews Hotels & Co
also continues to work with lenders on loans that are being reviewed for
extension. These discussions with lenders are ongoing and may require Loews
Hotels & Co to make principal paydowns or provide guaranties of a subsidiary's
debt to otherwise avoid an event of default. Through the date of this Report,
Loews Hotels & Co is not in default on any of its loans.

Additionally, due to temporary suspension of operations and lost revenues in
certain joint venture entities, Loews Hotels & Co has received capital call
notices in accordance with the underlying joint venture agreements to support
the properties' operations. Through December 31, 2020, Loews Hotels & Co funded
approximately $51 million to these joint ventures in 2020.

In 2020 Loews Hotels & Co received capital contributions of $151 million from
Loews Corporation to fund working capital and growth projects. Due to the
ongoing impact of the COVID-19 pandemic to the travel and hospitality industry,
Loews Hotels & Co will require additional funding from Loews Corporation during
2021. The amount needed will depend on numerous factors, including how quickly
properties are able to return to sustainable operating levels.

On February 3, 2021, Altium Packaging issued a $1.05 billion seven-year secured
term loan. The term loan is a variable rate facility which bears interest at a
floating rate equal to the London Interbank Offered Rate ("LIBOR") plus an
applicable margin of 2.75%, subject to a 0.5% LIBOR floor. The proceeds were
used to pay the outstanding principal balances of its variable rate term loans
and lending facility and pay a dividend of $200 million.

Off-Balance Sheet Arrangements

At December 31, 2020 and 2019, neither we nor any of our subsidiaries had any off-balance sheet arrangements.

Contractual Obligations

Our contractual payment obligations are as follows:



                                                              Payments Due by Period
                                                    Less than                                       More than
December 31, 2020                      Total         1 year         1-3 years       3-5 years        5 years
(In millions)

Debt (a)                             $  13,053     $       458     $     2,512     $     2,614     $     7,469
Operating leases                           666              89             152             108             317

Claim and claim adjustment expense


 reserves (b)                           23,709           5,983           6,205           3,096           8,425
Future policy benefit reserves (c)      25,394            (329 )           111             865          24,747
Purchase and other obligations             215             206               4               2               3
Total                                $  63,037     $     6,407     $     8,984     $     6,685     $    40,961

(a) Includes estimated future interest payments.

(b) The claim and claim adjustment expense reserves reflected above are not

discounted and represent CNA's estimate of the amount and timing of the

ultimate settlement and administration of gross claims based on its

assessment of facts and circumstances known as of December 31, 2020. See the

Insurance Reserves section of this MD&A for further information.


                                       62

--------------------------------------------------------------------------------

Table of Contents

(c) The future policy benefit reserves reflected above are not discounted and

represent CNA's estimate of the ultimate amount and timing of the settlement

of benefits net of expected premiums, and are based on its assessment of

facts and circumstances known as of December 31, 2020. Additional information


    on future policy benefit reserves is included in Note 1 of the Notes to
    Consolidated Financial Statements included under Item 8.



Further information on our commitments, contingencies and guarantees is provided in the Notes to Consolidated Financial Statements included under Item 8.

INVESTMENTS



Investment activities of our non-insurance subsidiaries primarily consist of
investments in fixed income securities, including short term investments. The
Parent Company portfolio also includes equity securities, including short sales
and derivative instruments, and investments in limited partnerships. These types
of investments generally have greater volatility, less liquidity and greater
risk than fixed income investments and are included within Results of Operations
- Corporate.

The Parent Company enters into short sales and invests in certain derivative
instruments that are used for asset and liability management activities, income
enhancements to its portfolio management strategy and to benefit from
anticipated future movements in the underlying markets. If such movements do not
occur as anticipated, then significant losses may occur. Monitoring procedures
include senior management review of daily reports of existing positions and
valuation fluctuations to seek to ensure that open positions are consistent with
the portfolio strategy.

Credit exposure associated with non-performance by counterparties to derivative
instruments is generally limited to the uncollateralized change in fair value of
the derivative instruments recognized in the Consolidated Balance Sheets. We
mitigate the risk of non-performance by monitoring the creditworthiness of
counterparties and diversifying derivatives by using multiple counterparties. We
occasionally require collateral from derivative investment counterparties
depending on the amount of the exposure and the credit rating of the
counterparty.

Insurance

CNA maintains a large portfolio of fixed maturity and equity securities, including large amounts of corporate and government issued debt securities, residential and commercial mortgage-backed securities, other asset-backed securities and investments in limited partnerships which pursue a variety of long and short investment strategies across a broad array of asset classes. CNA's investment portfolio supports its obligation to pay future insurance claims and provides investment returns which are an important part of CNA's overall profitability.

Net Investment Income

The significant components of CNA's net investment income are presented in the following table. Fixed income securities, as presented, include both fixed maturity securities and non-redeemable preferred stock.



Year Ended December 31                2020        2019

(In millions)

Fixed income securities: Taxable fixed income securities $ 1,451 $ 1,538 Tax-exempt fixed income securities 319 318 Total fixed income securities 1,770 1,856 Limited partnership investments 121 180 Common stock

                              23          46

Other, net of investment expense 21 36 Net investment income

$ 1,935     $ 2,118

Effective income yield for the fixed income securities portfolio

                                                  4.5 %      4.8 %
Limited partnership and common stock return                8.3 %     11.7 %


                                       63

--------------------------------------------------------------------------------

Table of Contents

CNA's net investment income decreased $183 million in 2020 as compared with 2019 driven by lower yields in the fixed income portfolio and lower limited partnership and common stock returns.

Investment Gains (Losses)



The components of CNA's investment gains (losses) are presented in the following
table:

Year Ended December 31                                        2020      2019
(In millions)

Investment gains (losses):
Fixed maturity securities:
Corporate and other bonds                                     $ (71 )   $  (8 )
States, municipalities and political subdivisions                40        

13


Asset-backed                                                     31       (11 )
Total fixed maturity securities                                   -        (6 )
Non-redeemable preferred stock                                   (3 )      

66


Short term and other                                            (32 )     (11 )
Total investment gains (losses)                                 (35 )      

49


Income tax (expense) benefit                                      5       (12 )
Amounts attributable to noncontrolling interests                  3        

(4 ) Investment gains (losses) attributable to Loews Corporation $ (27 ) $ 33





CNA's investment gains (losses) decreased $84 million in 2020 as compared with
2019. The decrease was driven by higher impairment losses and the unfavorable
change in fair value of non-redeemable preferred stock partially offset by
higher net realized investment gains on sales of fixed maturity securities.

Further information on CNA's investment gains and losses is set forth in Note 3 of the Notes to Consolidated Financial Statements included under Item 8.

Portfolio Quality

The following table presents the estimated fair value and net unrealized gains (losses) of CNA's fixed maturity securities by rating distribution:



                                                 December 31, 2020                 December 31, 2019
                                                                Net                               Net
                                                             Unrealized                        Unrealized
                                            Estimated          Gains          Estimated          Gains
                                            Fair Value        (Losses)        Fair Value        (Losses)
(In millions)

U.S. Government, Government agencies and
Government-sponsored enterprises           $      3,672     $        117     $      4,136     $         95
AAA                                               3,627              454            3,254              349
AA                                                7,159            1,012            6,663              801
A                                                 9,543            1,390            9,062            1,051
BBB                                              18,007            2,596           16,839            1,684
Non-investment grade                              2,623              149            2,253              101
Total                                      $     44,631     $      5,718     $     42,207     $      4,081

As of December 31, 2020 and 2019, 1% of CNA's fixed maturity portfolio was rated internally. AAA rated securities included $1.8 billion and $1.5 billion of pre-funded municipal bonds as of December 31, 2020 and 2019.


                                       64

--------------------------------------------------------------------------------

Table of Contents

The following table presents CNA's available-for-sale fixed maturity securities in a gross unrealized loss position by ratings distribution:



                                                              Gross
                                            Estimated       Unrealized
December 31, 2020                          Fair Value         Losses
(In millions)

U.S. Government, Government agencies and
Government-sponsored enterprises           $       115     $          3
AAA                                                 36                1
AA                                                 163                7
A                                                  561               14
BBB                                                520               28
Non-investment grade                               335               24
Total                                      $     1,730     $         77



The following table presents the maturity profile for these available-for-sale
fixed maturity securities. Securities not due to mature on a single date are
allocated based on weighted average life:

                                                            Gross
                                          Estimated       Unrealized
December 31, 2020                        Fair Value         Losses
(In millions)

Due in one year or less                  $       161     $          9
Due after one year through five years            676               24
Due after five years through ten years           653               36
Due after ten years                              240                8
Total                                    $     1,730     $         77



Duration

A primary objective in the management of CNA's investment portfolio is to
optimize return relative to the corresponding liabilities and respective
liquidity needs. CNA's views on the current interest rate environment, tax
regulations, asset class valuations, specific security issuer and broader
industry segment conditions as well as domestic and global economic conditions,
are some of the factors that enter into an investment decision. CNA also
continually monitors exposure to issuers of securities held and broader industry
sector exposures and may from time to time adjust such exposures based on its
views of a specific issuer or industry sector.

A further consideration in the management of CNA's investment portfolio is the
characteristics of the corresponding liabilities and the ability to align the
duration of the portfolio to those liabilities and to meet future liquidity
needs, minimize interest rate risk and maintain a level of income sufficient to
support the underlying insurance liabilities. For portfolios where future
liability cash flows are determinable and typically long term in nature, CNA
segregates investments for asset/liability management purposes. The segregated
investments support the long term care and structured settlement liabilities in
Other Insurance Operations.

                                       65

--------------------------------------------------------------------------------

Table of Contents




The effective durations of CNA's fixed income securities and short term
investments are presented in the following table. Amounts presented are net of
payable and receivable amounts for securities purchased and sold, but not yet
settled.

                                          December 31, 2020         December 31, 2019
                                                     Effective                 Effective
                                        Estimated    Duration     Estimated    Duration
                                       Fair Value     (Years)    Fair Value     (Years)
(In millions of dollars)

Investments supporting Other Insurance


 Operations                            $    18,518      9.2      $    18,015      8.9
Other investments                           28,839      4.5           26,813      4.1
Total                                  $    47,357      6.3      $    44,828      6.0



CNA's investment portfolio is periodically analyzed for changes in duration and
related price risk. Certain securities have duration characteristics that are
variable based on market interest rates, credit spreads and other factors that
may drive variability in the amount and timing of cash flows. Additionally, CNA
periodically reviews the sensitivity of the portfolio to the level of foreign
exchange rates and other factors that contribute to market price changes. A
summary of these risks and specific analysis on changes is included in the
Quantitative and Qualitative Disclosures about Market Risk included under Item
7A.

Short Term Investments

The carrying value of the components of CNA's Short term investments are presented in the following table:



December 31                     2020        2019
(In millions)

Short term investments:
Commercial paper                           $ 1,181
U.S. Treasury securities       $ 1,702         364
Other                              205         316
Total short term investments   $ 1,907     $ 1,861

During 2020, CNA shifted its commercial paper holdings to U.S. Treasury securities.

In addition to short term investments, CNA held $419 million and $242 million of cash as of December 31, 2020 and 2019.

INSURANCE RESERVES



The level of claim reserves CNA maintains represents its best estimate, as of a
particular point in time, of what the ultimate settlement and administration of
claims will cost based on CNA's assessment of facts and circumstances known at
that time. Reserves are not an exact calculation of liability but instead are
complex estimates that CNA derives, generally utilizing a variety of actuarial
reserve estimation techniques, from numerous assumptions and expectations about
future events, both internal and external, many of which are highly uncertain.
As noted below, CNA reviews its reserves for each segment of its business
periodically, and any such review could result in the need to increase reserves
in amounts which could be material and could adversely affect our results of
operations and equity and CNA's financial condition, business and insurer
financial strength and corporate debt ratings. Further information on reserves
is provided in Note 8 of the Notes to Consolidated Financial Statements included
under Item 8.

                                       66

--------------------------------------------------------------------------------

Table of Contents

Property and Casualty Claim and Claim Adjustment Expense Reserves



CNA maintains loss reserves to cover its estimated ultimate unpaid liability for
claim and claim adjustment expenses, including the estimated cost of the claims
adjudication process, for claims that have been reported but not yet settled
(case reserves) and claims that have been incurred but not reported ("IBNR").
IBNR includes a provision for development on known cases as well as a provision
for late reported incurred claims. Claim and claim adjustment expense reserves
are reflected as liabilities and are included on the Consolidated Balance Sheets
under the heading "Insurance Reserves." Adjustments to prior year reserve
estimates, if necessary, are reflected in results of operations in the period
that the need for such adjustments is determined. The carried case and IBNR
reserves as of each balance sheet date are provided in the discussion that
follows and in Note 8 of the Notes to Consolidated Financial Statements included
under Item 8.

There is a risk that CNA's recorded reserves are insufficient to cover its
estimated ultimate unpaid liability for claims and claim adjustment expenses.
Given the unprecedented nature of the event, a particularly high level of
uncertainty exists as to the potential impact on insurance losses related to the
COVID-19 pandemic, mitigating actions and consequent economic crisis. Unforeseen
emerging or potential claims and coverage issues are also difficult to predict
and could materially adversely affect the adequacy of CNA's claim and claim
adjustment expense reserves and could lead to future reserve additions.

In addition, CNA's property and casualty insurance subsidiaries also have actual
and potential exposures related to A&EP claims, which could result in material
losses. To mitigate the risks posed by CNA's exposure to A&EP claims and claim
adjustment expenses, CNA completed a transaction with National Indemnity Company
("NICO"), under which substantially all of CNA's legacy A&EP liabilities were
ceded to NICO effective January 1, 2010. See Note 8 of the Notes to the
Consolidated Financial Statements included under Item 8 for further discussion
about the transaction with NICO, its impact on CNA's results of operations, the
deferred retroactive reinsurance gain and the amount of remaining reinsurance
limit.

Establishing Property & Casualty Reserve Estimates



In developing claim and claim adjustment expense ("loss" or "losses") reserve
estimates, CNA's actuaries perform detailed reserve analyses that are staggered
throughout the year. The data is organized at a reserve group level. A reserve
group can be a line of business covering a subset of insureds such as commercial
automobile liability for small or middle market customers, or it can be a
particular type of claim such as construction defect. Every reserve group is
reviewed at least once during the year, but most are reviewed more frequently.
The analyses generally review losses gross of ceded reinsurance and apply the
ceded reinsurance terms to the gross estimates to establish estimates net of
reinsurance. In addition to the detailed analyses, CNA reviews actual loss
emergence for all products each quarter.

Most of CNA's business can be characterized as long-tail. For long-tail
business, it will generally be several years between the time the business is
written and the time when all claims are settled. CNA's long-tail exposures
include commercial automobile liability, workers' compensation, general
liability, medical professional liability, other professional liability and
management liability coverages, assumed reinsurance run-off and products
liability. Short-tail exposures include property, commercial automobile physical
damage, marine, surety and warranty. Property & Casualty Operations contain both
long-tail and short-tail exposures. Other Insurance Operations contain long-tail
exposures.

Various methods are used to project ultimate losses for both long-tail and short-tail exposures.



The paid development method estimates ultimate losses by reviewing paid loss
patterns and applying them to accident or policy years with further expected
changes in paid losses. Selection of the paid loss pattern may require
consideration of several factors including the impact of inflation on claim
costs, the rate at which claims professionals make claim payments and close
claims, the impact of judicial decisions and legislative changes, the impact of
underwriting changes, the impact of large claim payments and other factors.
Claim cost inflation itself may require evaluation of changes in the cost of
repairing or replacing property, changes in the cost of medical care, changes in
the cost of wage replacement and the impact of judicial decisions, legislative
changes and other factors. Because this method assumes that losses are paid at a
consistent rate, changes in any of these factors can affect the results. Since
the method does not rely on case reserves, it is not directly influenced by
changes in their adequacy.
                                       67

--------------------------------------------------------------------------------

Table of Contents



For many reserve groups, paid loss data for recent periods may be too immature
or erratic for accurate predictions. This situation often exists for long-tail
exposures. In addition, changes in the factors described above may result in
inconsistent payment patterns. Finally, estimating the paid loss pattern
subsequent to the most mature point available in the data analyzed often
involves considerable uncertainty for long-tail products such as workers'
compensation.

The incurred development method is similar to the paid development method, but
it uses case incurred losses instead of paid losses. Since the method uses more
data (case reserves in addition to paid losses) than the paid development
method, the incurred development patterns may be less variable than paid
patterns. However, selection of the incurred loss pattern typically requires
analysis of all of the same factors described above. In addition, the inclusion
of case reserves can lead to distortions if changes in case reserving practices
have taken place, and the use of case incurred losses may not eliminate the
issues associated with estimating the incurred loss pattern subsequent to the
most mature point available.

The loss ratio method multiplies earned premiums by an expected loss ratio to
produce ultimate loss estimates for each accident or policy year. This method
may be useful for immature accident or policy periods or if loss development
patterns are inconsistent, losses emerge very slowly or there is relatively
little loss history from which to estimate future losses. The selection of the
expected loss ratio typically requires analysis of loss ratios from earlier
accident or policy years or pricing studies and analysis of inflationary trends,
frequency trends, rate changes, underwriting changes and other applicable
factors.

The Bornhuetter-Ferguson method using paid loss is a combination of the paid
development method and the loss ratio method. This method normally determines
expected loss ratios similar to the approach used to estimate the expected loss
ratio for the loss ratio method and typically requires analysis of the same
factors described above. This method assumes that future losses will develop at
the expected loss ratio level. The percent of paid loss to ultimate loss implied
from the paid development method is used to determine what percentage of
ultimate loss is yet to be paid. The use of the pattern from the paid
development method typically requires consideration of the same factors listed
in the description of the paid development method. The estimate of losses yet to
be paid is added to current paid losses to estimate the ultimate loss for each
year. For long-tail lines, this method will react very slowly if actual ultimate
loss ratios are different from expectations due to changes not accounted for by
the expected loss ratio calculation.

The Bornhuetter-Ferguson method using incurred loss is similar to the
Bornhuetter-Ferguson method using paid loss except that it uses case incurred
losses. The use of case incurred losses instead of paid losses can result in
development patterns that are less variable than paid patterns. However, the
inclusion of case reserves can lead to distortions if changes in case reserving
have taken place, and the method typically requires analysis of the same factors
that need to be reviewed for the loss ratio and incurred development methods.

The frequency times severity method multiplies a projected number of ultimate
claims by an estimated ultimate average loss for each accident or policy year to
produce ultimate loss estimates. Since projections of the ultimate number of
claims are often less variable than projections of ultimate loss, this method
can provide more reliable results for reserve groups where loss development
patterns are inconsistent or too variable to be relied on exclusively. In
addition, this method can more directly account for changes in coverage that
affect the number and size of claims. However, this method can be difficult to
apply to situations where very large claims or a substantial number of unusual
claims result in volatile average claim sizes. Projecting the ultimate number of
claims may require analysis of several factors, including the rate at which
policyholders report claims to CNA, the impact of judicial decisions, the impact
of underwriting changes and other factors. Estimating the ultimate average loss
may require analysis of the impact of large losses and claim cost trends based
on changes in the cost of repairing or replacing property, changes in the cost
of medical care, changes in the cost of wage replacement, judicial decisions,
legislative changes and other factors.

Stochastic modeling produces a range of possible outcomes based on varying
assumptions related to the particular reserve group being modeled. For some
reserve groups, CNA uses models which rely on historical development patterns at
an aggregate level, while other reserve groups are modeled using individual
claim variability assumptions supplied by the claims department. In either case,
multiple simulations using varying assumptions are run and the results are
analyzed to produce a range of potential outcomes. The results will typically
include a mean and percentiles of the possible reserve distribution which aid in
the selection of a point estimate.
                                       68

--------------------------------------------------------------------------------

Table of Contents




For many exposures, especially those that are considered long-tail, a particular
accident or policy year may not have a sufficient volume of paid losses to
produce a statistically reliable estimate of ultimate losses. In such a case,
CNA's actuaries typically assign more weight to the incurred development method
than to the paid development method. As claims continue to settle and the volume
of paid loss increases, the actuaries may assign additional weight to the paid
development method. For most of CNA's products, even the incurred losses for
accident or policy years that are early in the claim settlement process will not
be of sufficient volume to produce a reliable estimate of ultimate losses. In
these cases, CNA may not assign much, if any, weight to the paid and incurred
development methods. CNA may use the loss ratio, Bornhuetter-Ferguson and/or
frequency times severity methods. For short-tail exposures, the paid and
incurred development methods can often be relied on sooner primarily because
CNA's history includes a sufficient number of years to cover the entire period
over which paid and incurred losses are expected to change. However, CNA may
also use the loss ratio, Bornhuetter-Ferguson and/or frequency times severity
methods for short-tail exposures.

For other more complex reserve groups where the above methods may not produce reliable indications, CNA uses additional methods tailored to the characteristics of the specific situation.

Periodic Reserve Reviews



The reserve analyses performed by CNA's actuaries result in point estimates.
Each quarter, the results of the detailed reserve reviews are summarized and
discussed with CNA's senior management to determine management's best estimate
of reserves. CNA's senior management considers many factors in making this
decision. CNA's recorded reserves reflect its best estimate as of a particular
point in time based upon known facts and circumstances, consideration of the
factors cited above and its judgment. The carried reserves differ from the
actuarial point estimate as discussed further below.

Currently, CNA's recorded reserves are modestly higher than the actuarial point
estimate. For Property & Casualty Operations, the difference between CNA's
reserves and the actuarial point estimate is primarily driven by uncertainty
with respect to immature accident years, claim cost inflation, changes in claims
handling, changes to the tort environment which may adversely affect claim costs
and the effects from the economy. For CNA's legacy A&EP liabilities, the
difference between CNA's reserves and the actuarial point estimate is primarily
driven by the potential tail volatility of run-off exposures.

The key assumptions fundamental to the reserving process are often different for
various reserve groups and accident or policy years. Some of these assumptions
are explicit assumptions that are required of a particular method, but most of
the assumptions are implicit and cannot be precisely quantified. An example of
an explicit assumption is the pattern employed in the paid development method.
However, the assumed pattern is itself based on several implicit assumptions
such as the impact of inflation on medical costs and the rate at which claim
professionals close claims. As a result, the effect on reserve estimates of a
particular change in assumptions typically cannot be specifically quantified,
and changes in these assumptions cannot be tracked over time.

CNA's recorded reserves are management's best estimate. In order to provide an
indication of the variability associated with CNA's net reserves, the following
discussion provides a sensitivity analysis that shows the approximate estimated
impact of variations in significant factors affecting CNA's reserve estimates
for particular types of business. These significant factors are the ones that
CNA believes could most likely materially affect the reserves. This discussion
covers the major types of business for which CNA believes a material deviation
to its reserves is reasonably possible. There can be no assurance that actual
experience will be consistent with the current assumptions or with the variation
indicated by the discussion. In addition, there can be no assurance that other
factors and assumptions will not have a material impact on CNA's reserves.

The three areas for which CNA believes a significant deviation to its net reserves is reasonably possible are (i) professional liability, management liability and surety products (ii) workers' compensation and (iii) general liability.



Professional liability, management liability and surety products include U.S.
professional liability coverages provided to various professional firms,
including architects, real estate agents, small and mid-sized accounting firms,
law firms and other professional firms. They also include D&O, employment
practices, fiduciary, fidelity and surety coverages and medical liability. The
most significant factor affecting reserve estimates for these liability
coverages is
                                       69

--------------------------------------------------------------------------------

Table of Contents



claim severity. Claim severity is driven by the cost of medical care, the cost
of wage replacement, legal fees, judicial decisions, legislative changes and
other factors. Underwriting and claim handling decisions such as the classes of
business written and individual claim settlement decisions can also affect claim
severity. If the estimated claim severity increases by 9%, CNA estimates that
net reserves would increase by approximately $400 million. If the estimated
claim severity decreases by 3%, CNA estimates that net reserves would decrease
by approximately $150 million. CNA's net reserves for these products were
approximately $4.6 billion as of December 31, 2020.

For workers' compensation, since many years will pass from the time the business
is written until all claim payments have been made, the most significant factor
affecting workers' compensation reserve estimate is claim cost inflation on
claim payments. Workers' compensation claim cost inflation is driven by the cost
of medical care, the cost of wage replacement, expected claimant lifetimes,
judicial decisions, legislative changes and other factors. If estimated workers'
compensation claim cost inflation increases by 100 basis points for the entire
period over which claim payments will be made, CNA estimates that its net
reserves would increase by approximately $350 million. If estimated workers'
compensation claim cost inflation decreases by 100 basis points for the entire
period over which claim payments will be made, CNA estimates that its net
reserves would decrease by approximately $350 million. Net reserves for workers'
compensation were approximately $3.9 billion as of December 31, 2020.

For general liability, the most significant factor affecting reserve estimates
is claim severity. Claim severity is driven by changes in the cost of repairing
or replacing property, the cost of medical care, the cost of wage replacement,
judicial decisions, legislation and other factors. If the estimated claim
severity for general liability increases by 6%, CNA estimates that its net
reserves would increase by approximately $200 million. If the estimated claim
severity for general liability decreases by 3%, CNA estimates that its net
reserves would decrease by approximately $100 million. Net reserves for general
liability were approximately $3.5 billion as of December 31, 2020.

Given the factors described above, it is not possible to quantify precisely the
ultimate exposure represented by claims and related litigation. As a result, CNA
regularly reviews the adequacy of its reserves and reassesses its reserve
estimates as historical loss experience develops, additional claims are reported
and settled and additional information becomes available in subsequent periods.
In reviewing CNA's reserve estimates, CNA makes adjustments in the period that
the need for such adjustments is determined. These reviews have resulted in
CNA's identification of information and trends that have caused CNA to change
its reserves in prior periods and could lead to CNA's identification of a need
for additional material increases or decreases in claim and claim adjustment
expense reserves, which could materially affect our results of operations and
equity and CNA's financial condition, business and insurer financial strength
and corporate debt ratings positively or negatively. See Note 8 of the Notes to
the Consolidated Financial Statements included under Item 8 for additional
information about reserve development.

The following table summarizes gross and net carried reserves for CNA's Property
& Casualty Operations:

December 31                                                         2020          2019
(In millions)

Gross Case Reserves                                               $   6,183     $   6,276
Gross IBNR Reserves                                                  10,697         9,494

Total Gross Carried Claim and Claim Adjustment Expense Reserves $ 16,880

$  15,770

Net Case Reserves                                                 $   5,544     $   5,645
Net IBNR Reserves                                                     9,380         8,508

Total Net Carried Claim and Claim Adjustment Expense Reserves $ 14,924

$  14,153



                                       70

--------------------------------------------------------------------------------

Table of Contents

The following table summarizes the gross and net carried reserves for other insurance businesses in run-off, including CNA Re and A&EP:



December 31                                                        2020        2019
(In millions)

Gross Case Reserves                                               $ 1,105     $ 1,137
Gross IBNR Reserves                                                   978       1,097

Total Gross Carried Claim and Claim Adjustment Expense Reserves $ 2,083

  $ 2,234

Net Case Reserves                                                 $    88     $    92
Net IBNR Reserves                                                      74          83

Total Net Carried Claim and Claim Adjustment Expense Reserves $ 162

$ 175

Life & Group Policyholder Reserves

CNA's Life & Group business includes its run-off long term care business as well
as structured settlement obligations not funded by annuities related to certain
property and casualty claimants. Long term care policies provide benefits for
nursing homes, assisted living facilities and home health care subject to
various daily and lifetime caps. Generally, policyholders must continue to make
periodic premium payments to keep the policy in force and CNA has the ability to
increase policy premiums, subject to state regulatory approval.

CNA maintains both claim and claim adjustment expense reserves as well as future
policy benefit reserves for policyholder benefits for its Life & Group business.
Claim and claim adjustment expense reserves consist of estimated reserves for
long term care policyholders that are currently receiving benefits, including
claims that have been incurred but are not yet reported. In developing the claim
and claim adjustment expense reserve estimates for CNA's long term care
policies, its actuaries perform a detailed claim reserve review on an annual
basis. The review analyzes the sufficiency of existing reserves for
policyholders currently on claim and includes an evaluation of expected benefit
utilization and claim duration. In addition, claim and claim adjustment expense
reserves are also maintained for the structured settlement obligations. In
developing the claim and claim adjustment expense reserve estimates for CNA's
structured settlement obligations, CNA's actuaries monitor mortality experience
on an annual basis. CNA's recorded claim and claim adjustment expense reserves
reflect CNA's best estimate after incorporating the results of the most recent
reviews. Claim and claim adjustment expense reserves for long term care policies
and structured settlement obligations are discounted as discussed in Note 1 to
the Consolidated Financial Statements included under Item 8.

Future policy benefit reserves consist of the active life reserves related to
CNA's long term care policies for policyholders that are not currently receiving
benefits and represent the present value of expected future benefit payments and
expenses less expected future premium. The determination of these reserves
requires management to make estimates and assumptions about expected investment
and policyholder experience over the life of the contract. Since many of these
contracts may be in force for several decades, these assumptions are subject to
significant estimation risk.

The actuarial assumptions that management believes are subject to the most
variability are morbidity, persistency, discount rates and anticipated future
premium rate increases. Morbidity is the frequency and severity of injury,
illness, sickness and diseases contracted. Persistency is the percentage of
policies remaining in force and can be affected by policy lapses, benefit
reductions and death. Discount rates are influenced by the investment yield on
assets supporting long term care reserves which is subject to interest rate and
market volatility and may also be affected by changes to the Internal Revenue
Code. Future premium rate increases are generally subject to regulatory
approval, and therefore the exact timing and size of the approved rate increases
are unknown. As a result of this variability, CNA's long term care reserves may
be subject to material increases if actual experience develops adversely to its
expectations.

Annually, in the third quarter, CNA assesses the adequacy of its long term care
future policy benefit reserves by performing a gross premium valuation ("GPV")
to determine if there is a premium deficiency. Under the GPV, management
estimates required reserves using best estimate assumptions as of the date of
the assessment without provisions for adverse deviation. The GPV required
reserves are then compared to the existing recorded reserves. If the GPV
required reserves are greater than the existing recorded reserves, the
assumptions are unlocked and future
                                       71

--------------------------------------------------------------------------------

Table of Contents



policy benefit reserves are increased to the greater amount. Any such increase
is reflected in CNA's results of operations in the period in which the need for
such adjustment is determined. If the GPV required reserves are less than the
existing recorded reserves, the assumptions remain locked in and no adjustment
is required.

Periodically, CNA engages independent third parties to assess the
appropriateness of its best estimate assumptions. The most recent third party
assessment, performed in 2019, validated the assumption setting process and
confirmed the best estimate assumptions appropriately reflected the experience
data at that time.

The September 30, 2020 GPV indicated a premium deficiency of $74 million and
future policy benefit reserves were increased accordingly. As a result, the long
term care active life reserves carried as of September 30, 2020 represent CNA's
best estimate assumptions at that date with no margin for adverse deviation. A
summary of the changes as a result of the 2020 GPV is presented in the table
below:

(In millions)

Long term care active life reserve - change in estimated reserve margin

September 30, 2019 estimated margin                                       $ 

-



Changes in underlying discount rate assumptions                             (609 )
Changes in underlying morbidity assumptions                                 

51


Changes in underlying persistency assumptions                               

152


Changes in underlying premium rate action assumptions                       

318


Changes in underlying expense and other assumptions                         

14

September 30, 2020 Premium Deficiency                                     $ 

(74 )

The premium deficiency was primarily driven by changes in discount rate assumptions due to lower expected reinvestment rates, contemplating both near-term market indications and long-term normative assumptions. This unfavorable driver was significantly offset by higher than previously estimated rate increases on active rate increase programs, new planned rate increase filings and favorable changes to the underlying persistency and morbidity assumptions.



CNA's projections do not indicate a pattern of expected profits in earlier
future years followed by expected losses in later future years. As such, CNA is
not establishing additional future policy benefit reserves for profits followed
by losses in periods where the long term care business generates core income.
The need for these additional future policy benefit reserves will be
re-evaluated in connection with the next GPV, which is expected to be completed
in the third quarter of 2021.

                                       72

--------------------------------------------------------------------------------

Table of Contents




The table below summarizes the estimated pretax impact on CNA's results of
operations from various hypothetical revisions to its active life reserve
assumptions. The annual GPV process involves updating all assumptions to
management's then current best estimate, and historically all significant
assumptions have been revised each year. In the hypothetical revisions table
below, CNA has assumed that revisions to such assumptions would occur in each
policy type, age and duration within each policy group and would occur absent
any changes, mitigating or otherwise, in the other assumptions. Although such
hypothetical revisions are not currently required or anticipated, CNA believes
they could occur based on past variances in experience and its expectations of
the ranges of future experience that could reasonably occur. Any actual
adjustment would be dependent on the specific policies affected and, therefore,
may differ from the estimates summarized below.

                                                             Estimated Reduction
2020 GPV                                                      to Pretax Income
(In millions)

Hypothetical revisions
Morbidity:
2.5% increase in morbidity                                  $                 339
5% increase in morbidity                                                      677
Persistency:
5% decrease in active life mortality and lapse              $               

254


10% decrease in active life mortality and lapse                             

469


Discount rates:
25 basis point decline in new money interest rates          $               

175


50 basis point decline in new money interest rates                          

356


Premium rate actions:
25% decrease in anticipated future premium rate increases   $               

66


50% decrease in anticipated future premium rate increases                   

132





The following tables summarize policyholder reserves for CNA's long term care
operations:

                                   Claim and claim
                                     adjustment              Future
December 31, 2020                     expenses           policy benefits       Total
(In millions)

Long term care                    $           2,844     $           9,762     $ 12,606
Structured settlement annuities                 543                                543
Other                                            10                                 10
Total                                         3,397                 9,762       13,159
Shadow adjustments (a)                          218                 3,293        3,511
Ceded reserves (b)                              128                   263          391
Total gross reserves              $           3,743     $          13,318     $ 17,061



December 31, 2019

Long term care                    $ 2,863     $  9,470     $ 12,333
Structured settlement annuities       515                       515
Other                                  12                        12
Total                               3,390        9,470       12,860
Shadow adjustments (a)                167        2,615        2,782
Ceded reserves (b)                    159          226          385
Total gross reserves              $ 3,716     $ 12,311     $ 16,027



                                       73

--------------------------------------------------------------------------------

Table of Contents

(a) To the extent that unrealized gains on fixed income securities supporting

long term care products and annuity contracts would result in a premium

deficiency if those gains were realized, an increase in Insurance reserves is


    recorded, after tax and noncontrolling interests, as a reduction of net
    unrealized gains through Other comprehensive income (loss) ("Shadow
    Adjustments").

(b) Ceded reserves relate to claim or policy reserves fully reinsured in

connection with a sale or exit from the underlying business.

CATASTROPHES AND RELATED REINSURANCE



Various events can cause catastrophe losses. These events can be natural or
man-made, including hurricanes, windstorms, earthquakes, hail, severe winter
weather, fires, floods, riots, strikes, civil unrest, cyber attacks, pandemics
and acts of terrorism that produce unusually large aggregate losses. In most,
but not all cases, CNA's catastrophe losses from these events in the U.S. are
defined consistent with the definition of the Property Claims Service ("PCS").
PCS defines a catastrophe as an event that causes damage of $25 million or more
in direct insured losses to property and affects a significant number of
policyholders and insurers. For events outside of the U.S., CNA defines a
catastrophe as an industry recognized event that generates an accumulation of
claims amounting to more than $1 million for the International line of business.

Catastrophes are an inherent risk of the property and casualty insurance
business and have contributed to material period-to-period fluctuations in CNA's
results of operations and/or equity. CNA reported catastrophe losses, net of
reinsurance, of $550 million and $179 million for the years ended December 31,
2020 and 2019. Net catastrophe losses for the year ended December 31, 2020
included $294 million related primarily to severe weather related events, $195
million related to the COVID-19 pandemic and $61 million related to civil
unrest. Net catastrophe losses for the year ended December 31, 2019 related
primarily to U.S. weather related events.

CNA generally seeks to manage its exposure to catastrophes through the purchase
of catastrophe reinsurance and has catastrophe reinsurance treaties that cover
property and workers' compensation losses. CNA conducts an ongoing review of its
risk and catastrophe coverages and from time to time makes changes as it deems
appropriate. The following discussion summarizes CNA's most significant
catastrophe reinsurance coverage at January 1, 2021.

Group North American Property Treaty



CNA purchased corporate catastrophe excess-of-loss treaty reinsurance covering
its U.S. states and territories and Canadian property exposures underwritten in
its North American and European companies. Exposures underwritten through Hardy
are excluded. The treaty has a term of May 1, 2020 to May 1, 2021 and provides
coverage for the accumulation of covered losses from catastrophe occurrences
above CNA's per occurrence retention of $250 million up to $1.2 billion. Losses
stemming from terrorism events are covered unless they are due to a nuclear,
biological or chemical attack. All layers of the treaty provide for one full
reinstatement.

Group Workers' Compensation Treaty



CNA also purchased corporate Workers' Compensation catastrophe excess-of-loss
treaty reinsurance for the period January 1, 2021 to January 1, 2022 providing
$275 million of coverage for the accumulation of covered losses related to
natural catastrophes above CNA's per occurrence retention of $25 million. The
treaty provides $475 million of coverage for the accumulation of covered losses
related to terrorism events above CNA's retention of $25 million. Of the $475
million in terrorism coverage, $200 million is provided for nuclear, biological,
chemical and radiation events. One full reinstatement is available for the first
$275 million above the retention, regardless of the covered peril. CNA also
purchased a targeted facultative facility to address exposure accumulations in
specific peak terrorism zones.

Terrorism Risk Insurance Program Reauthorization Act of 2019 ("TRIPRA")



CNA's principal reinsurance protection against large-scale terrorist attacks,
including nuclear, biological, chemical or radiological attacks, is the coverage
currently provided through TRIPRA which runs through the end of 2027. TRIPRA
provides a U.S. government backstop for insurance-related losses resulting from
any "act of terrorism", which is certified by the Secretary of Treasury in
consultation with the Secretary of Homeland Security for losses that exceed a
threshold of $200 million industry-wide for the calendar year 2021. Under the
current provisions of the program, in 2021 the federal government will reimburse
80% of CNA's covered losses in excess of its applicable
                                       74

--------------------------------------------------------------------------------

Table of Contents




deductible up to a total industry program cap of $100 billion. CNA's deductible
is based on eligible commercial property and casualty earned premiums for the
preceding calendar year. Based on 2020 earned premiums, CNA's estimated
deductible under the program is $820 million for 2021. If an act of terrorism or
acts of terrorism result in covered losses exceeding the $100 billion annual
industry aggregate limit, Congress would be responsible for determining how
additional losses in excess of $100 billion will be paid.

CRITICAL ACCOUNTING ESTIMATES



The preparation of the Consolidated Financial Statements in conformity with GAAP
requires us to make estimates and assumptions that affect the amounts reported
in the Consolidated Financial Statements and the related notes. Actual results
could differ from those estimates.

The Consolidated Financial Statements and accompanying notes have been prepared
in accordance with GAAP, applied on a consistent basis. We continually evaluate
the accounting policies and estimates used to prepare the Consolidated Financial
Statements. In general, our estimates are based on historical experience,
evaluation of current trends, information from third party professionals and
various other assumptions that we believe are reasonable under the known facts
and circumstances.

We consider the accounting policies discussed below to be critical to an understanding of our Consolidated Financial Statements as their application places the most significant demands on our judgment. Due to the inherent uncertainties involved with these types of judgments, actual results could differ significantly from estimates and may have a material adverse impact on our results of operations, financial condition, equity, business and CNA's insurer financial strength and corporate debt ratings.

Insurance Reserves



Insurance reserves are established for both short and long-duration insurance
contracts. Short-duration contracts are primarily related to property and
casualty insurance policies where the reserving process is based on actuarial
estimates of the amount of loss, including amounts for known and unknown claims.
Long-duration contracts are primarily related to long term care policies and are
estimated using actuarial estimates about morbidity and persistency as well as
assumptions about expected investment returns and future premium rate increases.
The reserve for unearned premiums represents the portion of premiums written
related to the unexpired terms of coverage. The reserving process is discussed
in further detail in the Insurance Reserves section of this MD&A.

Long Term Care Reserves



Future policy benefit reserves for CNA's long term care policies are based on
certain assumptions including morbidity, persistency, inclusive of mortality,
discount rates and future premium rate increases. The adequacy of the reserves
is contingent upon actual experience and CNA's future expectations related to
these key assumptions. If actual or CNA's expected future experience differs
from these assumptions, the reserves may not be adequate, requiring CNA to add
to reserves.

A prolonged period during which investment returns remain at levels lower than
those anticipated in CNA's reserving discount rate assumption could result in
shortfalls in investment income on assets supporting CNA's obligations under
long term care policies, which may also require an increase to CNA's reserves.
In addition, CNA may not receive regulatory approval for the level of premium
rate increases it requests.

These changes to CNA's reserves could materially adversely impact our results of
operations, financial condition and equity. The reserving process is discussed
in further detail in the Insurance Reserves section of this MD&A.

                                       75

--------------------------------------------------------------------------------

Table of Contents

Reinsurance and Other Receivables



Exposure exists with respect to the collectibility of ceded property and
casualty and life reinsurance to the extent that any reinsurer is unable to meet
its obligations or disputes the liabilities CNA has ceded under reinsurance
agreements. An allowance for doubtful accounts on reinsurance receivables is
recorded on the basis of periodic evaluations of balances due from reinsurers,
reinsurer financial strength rating and solvency, industry experience and
current and forecast economic conditions. Further information on CNA's
reinsurance receivables is included in Note 16 of the Notes to Consolidated
Financial Statements included under Item 8.

Additionally, exposure exists with respect to the collectibility of amounts due
from customers on other receivables. An allowance for doubtful accounts is
recorded on the basis of periodic evaluations of balances due, currently as well
as in the future, historical reinsurer default data, management's experience and
current and forecast economic conditions.

If actual experience differs from the estimates made by management in
determining the allowances for doubtful accounts on reinsurance and other
receivables, net receivables as reflected on our Consolidated Balance Sheets may
not be collected. Therefore, our results of operations, financial condition
and/or equity could be materially adversely affected. Further information on
CNA's process for determining the allowance for doubtful accounts on reinsurance
and insurance receivables is in Note 1 to the Consolidated Financial Statements
included under Item 8.

Valuation of Investments and Impairment of Securities



Fixed maturity and equity securities are carried at fair value on the balance
sheet. Fair value represents the price that would be received in a sale of an
asset in an orderly transaction between market participants on the measurement
date, the determination of which may require us to make a significant number of
assumptions and judgments. Securities with the greatest level of subjectivity
around valuation are those that rely on inputs that are significant to the
estimated fair value and that are not observable in the market or cannot be
derived principally from or corroborated by observable market data. These
unobservable inputs are based on assumptions consistent with what we believe
other market participants would use to price such securities. Further
information on fair value measurements is included in Note 4 of the Notes to
Consolidated Financial Statements included under Item 8.

CNA's fixed maturity securities are subject to market declines below amortized
cost that may result in the recognition of impairment losses in earnings.
Factors considered in the determination of whether or not an impairment loss is
recognized in earnings include a current intention or need to sell the security
or an indication that a credit loss exists. Significant judgment is required in
the determination of whether a credit loss has occurred for a security. CNA
considers all available evidence when determining whether a security requires a
credit allowance to be recorded, including the financial condition and expected
near-term and long term prospects of the issuer, whether the issuer is current
with interest and principal payments, credit ratings on the security or changes
in ratings over time, general market conditions, industry, sector or other
specific factors and whether CNA expects to receive cash flows sufficient to
recover the entire amortized cost basis of the security.

CNA's mortgage loan portfolio is subject to the expected credit loss model,
which requires immediate recognition of estimated credit losses over the life of
the asset and the presentation of the asset at the net amount expected to be
collected. Significant judgment is required in the determination of estimated
credit losses and any changes in CNA's expectation of the net amount to be
collected are recognized in earnings.

Further information on CNA's process for evaluating impairments and expected credit losses is included in Note 1 of the Notes to Consolidated Financial Statements included under Item 8.


                                       76

--------------------------------------------------------------------------------

Table of Contents

Impairment of Long-Lived Assets



We review our long-lived assets for impairment when changes in circumstances
indicate that the carrying amount of an asset may not be recoverable. We use a
probability-weighted cash flow analysis to test property and equipment for
impairment based on relevant market data. If an asset is determined to be
impaired, a loss is recognized to reduce the carrying amount to the fair value
of the asset. Management's cash flow assumptions are an inherent part of our
asset impairment evaluation and the use of different assumptions could produce
results that differ from the reported amounts.

ACCOUNTING STANDARDS UPDATE

For a discussion of accounting standards updates that have been adopted or will be adopted in the future, please read Note 1 of the Notes to Consolidated Financial Statements included under Item 8.

© Edgar Online, source Glimpses