LONDON, April 8 (Reuters) - The London Stock Exchange Group
said on Thursday it was investigating a lengthy outage
at its newly-acquired Refinitiv market data unit.
The outage at Refinitiv's Eikon platform for market prices
began around 0730 GMT. Subscribers who rely on its data for
trading currencies and other assets, said on Twitter they were
unable to access prices.
"We're aware of an issue disrupting our service to
customers," LSEG said in a statement.
"We are currently investigating the cause of the issue and
working hard to resolve the problem. We apologise to customers
for the disruption."
LSEG completed its $27 billion purchase of Refinitiv on Jan
29. Analysts had already expressed concerns last month that
integration costs will be heavier and cover a longer period than
had been expected.
Its shares have fallen 20% so far this year.
"Clearly this morning this is bad news for the group not to
mention that clients have been left high and dry with no trading
and loss of crucial market data," said Securequity sales trader
Jawaid Afsar.
Thomson Reuters, owner of Reuters News, has a 15%
stake in LSE Group.
LSE shares were up 1.07% at 08:59 GMT according to prices on
Yahoo.
(Reporting by Thyagaraju Adinarayan and Huw Jones; Editing by
Rachel Armstrong and Jon Boyle)