For purposes of the following discussion, all references to "first quarter of
2021" and "first quarter of 2020" are to the Company's 13-week fiscal periods
ended May 1, 2021 and May 2, 2020, respectively.

The following discussion should be read in conjunction with the Consolidated
Financial Statements and the related notes included elsewhere in this report, as
well as the financial and other information included in the 2020 10-K. The
following discussion contains forward-looking statements that reflect the
Company's plans, estimates and beliefs. The Company's actual results could
materially differ from those discussed in these forward-looking statements.
Factors that could cause or contribute to those differences include, but are not
limited to, those discussed below and elsewhere in this report (particularly in
"Risk Factors" and in "Forward-Looking Statements") and in the 2020 10-K
(particularly in "Risk Factors" and in "Forward-Looking Statements"). This
discussion includes Non-GAAP financial measures. For information about these
measures, see the disclosure under the caption "Important Information Regarding
Non-GAAP Financial Measures".

COVID-19 Update

As the COVID-19 pandemic continues into fiscal 2021, the Company remains focused
on prudent cash management, maintaining strong liquidity, and executing its
strategic initiatives. In addition, the Company continues to prioritize health
and safety measures in its stores and facilities to protect the well-being of
its customers and colleagues. The Company continuously monitors the ongoing
impacts of COVID-19, including the evolving federal, state and local ordinances
and health guidelines related to the mitigation of transmission risk associated
with the pandemic. The Company has taken, and continues to take, numerous steps
to promote health and safety at its stores and facilities, including
establishment of vaccine distribution sites at different corporate facilities,
increasing safety equipment in stores, offering contactless shopping
opportunities, providing company-supplied personal protection equipment and
wellness checks for colleagues, performing enhanced cleaning and continuing to
offer remote work plans for certain colleagues.

Under the terms of the Program Agreement between the Company and Citibank, if
sales decrease by more than 34% over a twelve-month period as compared to the
Benchmark Year, defined as the twelve-month period from July 2006 to June 2007
in the Program Agreement, Citibank has the ability to provide written notice to
terminate the agreement prior to the end of its current term. Based on the
results for the Company's February 2021 fiscal period, sales for the most recent
twelve-month period ended February 27, 2021, have decreased by more than 34% as
compared to the Benchmark Year. On June 4, 2021, the Company received a written
notice of termination of the Program Agreement from Citibank. The Company plans
to continue negotiations with Citibank as well as evaluate a potential transfer
of its Credit Card Program to another financial service entity. Upon receipt of
the written notice of termination, the Company has six months to exercise, or
not exercise, an option to purchase the assets of the Program Agreement, or
nominate a third party to purchase such assets, and a subsequent six month
period to complete such transfer, subject to potential extensions as more fully
described in the Program Agreement. The Company and Citibank are required to
continue to meet their respective obligations and provide support pursuant to
the terms of the Program Agreement through this period. Given this timeline, the
Company is confirming its guidance provided on May 18, 2021, for fiscal 2021
Credit Card Revenues, Net, equal to approximately 3% of Net Sales. The Company
has not provided guidance for periods beyond fiscal 2021. The Company is
currently unable to estimate the impact beyond fiscal 2021 this termination
event or transfer might have on the Program Agreement or on the Company's future
financial results.

Although the Company has experienced recovery in operating results through the
first quarter of 2021 as compared to fiscal 2020, certain stores continued to
operate under local governmental orders or restrictions. The full impact of
COVID-19 will continue to depend on future developments, including the continued
spread and duration of the outbreak, variant strains of COVID-19, the
availability and distribution of effective medical treatments or vaccines as
well as any related federal, state or local governmental orders or restrictions.
In addition, numerous uncertainties continue to surround the pandemic and its
ultimate impact on the Company, including the timing and extent of any recovery
in consumer traffic and spending, and potential delays, interruptions and
disruptions in the Company's supply chain, all of which are highly uncertain and
cannot be predicted. Further discussion of the risks and uncertainties posed by
the COVID-19 pandemic are disclosed in "Risk Factors" under Part I Item 1A of
the Company's 2020 Form 10-K.

Quarterly Overview

During the first quarter of 2021, the Company continued to build on the momentum
of the fourth quarter of 2020 and exceeded its expectations from both a sales
and profit standpoint. The profitable first quarter results were driven by
disciplined cost and inventory management through the ongoing execution of the
Company's Polaris strategy, including investments in its digital platforms.
Additionally, the Company's performance during the first quarter of 2021
reflects the benefits from rapidly improving macroeconomic conditions, driven by
the government's stimulus program and heightened consumer confidence resulting
from the roll-out of the COVID-19 vaccinations.

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                                  MACY'S, INC.



In evaluating the performance of the first quarter of 2021, the Company
considered its results against the first quarter of 2020 as well as the first
quarter of 2019 given the impact of the pandemic and the closure of the
Company's stores during the first and second quarters of 2020. Certain financial
highlights are as follows:

• Comparable sales were up 62.5% on an owned basis; and up 63.9% on an owned

plus licensed basis compared to the first quarter of 2020. Compared to 2019,


      this reflects a comparable sales decline of 10.5% on an owned basis and
      10.0% on an owned plus licensed basis.

• Digital sales grew 34% over the first quarter of 2020 and 32% over the first

quarter of 2019. Digital penetration was at 37% of net sales for the first

quarter of 2021.

• Gross margin was 38.6%, compared to 17.1% in the first quarter of 2020,

representing an improvement of approximately 21.5 percentage

points. Compared to the first quarter of 2019, gross margin was up 40 basis

points.

• Net credit card revenues were $159 million, up $28 million from the first

quarter of 2020, and representing 3.4% of sales. Net credit card revenues

were down $13 million from the first quarter of 2019 but saw a 30 basis

point improvement as a percent of net sales.

• Selling, general and administrative ("SG&A") expense was $1.7 billion, up

$150 million from first quarter of 2020. Compared to the first quarter of

2019, SG&A expenses were down approximately 17%. SG&A expense as a percent


      of sales was 37.1%, down from 52.9% in the first quarter of 2020 and 130
      basis points lower than the first quarter of 2019.

• Net income was $103 million in the first quarter of 2021, compared to a net

loss of $3,581 million in the first quarter of 2020 and net income of $136

million in the first quarter of 2019. On an adjusted basis, net income


      improved from a loss of $630 million in the first quarter of 2020 to net
      income of $126 million for the first quarter of 2021. This compares to
      adjusted net income of $137 in the first quarter of 2019.

• The first quarter of 2021 had positive earnings before interest, taxes,

depreciation and amortization ("EBITDA") of $454 million compared to

negative EBITDA of $3,873 million during the first quarter of 2020. EBITDA

was $446 million for the first quarter of 2019. On an adjusted basis, EBITDA

was $473 million and 10.1% of net sales, a loss of $689 million and (22.8%)

of net sales, and $447 million and 8.1% of net sales for the first quarters


      of 2021, 2020, and 2019, respectively.




   •  Diluted earnings per share and adjusted diluted earnings per share were

$0.32 and $0.39, respectively, during the first quarter of 2021. These

include an earnings impact of $0.01 related to gains on the sale of real

estate. This compares to a diluted loss per share and adjusted diluted loss

per share of $11.53 and $2.03, respectively, for the first quarter of 2020.

These include an earnings impact of $0.04 related to gains on sale of real

estate. This compares to diluted earnings per share and adjusted diluted

earnings per share of $0.44 for the first quarter of 2019. Earnings during

the first quarter of 2019 included $0.10 related to gains on sale of real


      estate.


  • Inventory was down 14.1% from the first quarter of 2020.

• The Company ended the first quarter of 2021 in a strong liquidity position

with approximately $1.8 billion in cash and full borrowing capacity in its


      asset-based credit facility.



During the first quarter of 2021, the Company continued to execute its Polaris strategy and these actions impacted its operating results for the period, notably:

• Win With Fashion and Style: The Company experienced sales improvement from

off-price to luxury. In merchandise, strengths continued in pandemic-driven

products and categories but the Company also saw dormant categories improve

their performance trend compared to the fourth quarter of 2020, notably

dresses and men's tailored clothing. The Company has added hundreds of new

brands and categories over the past year and its flexibility in inventories

has enabled the Company to respond to new customer demands in emerging


      categories such as toys, health and wellness, pet and home décor.



• Deliver Clear Value: The Company is improving and expanding location-level

pricing and strategically shifting its markdown cadence. With these actions,

higher full price sell-throughs and related higher merchandise margins are

being achieved. Along with advancing data-led capabilities in merchandising


      pricing, allocation and personalization, these collective activities are
      expected to improve average unit retail and gross margin performance.


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                                  MACY'S, INC.

• Excel in Digital Shopping: The Company improved fundamental digital


      offerings during the first quarter of 2021 and took specific actions to
      attract customers with an under-40 demographic, including the launch of a

contemporary site within macys.com. The Company continued to experience

growth in its digital channels as previously disclosed and the Macys brand

specifically saw double-digit increases in site visits and higher

conversation rates as compared to the first quarters of 2020 and 2019.

• Enhance Store Experience: Store sales continued to improve throughout the

quarter and as compared to the fourth quarter of 2020, with a sequential

improvement in comparable store sales from the fourth quarter of nearly 890

basis points. By maintaining leaner inventory levels, the Company's stores

have improved their layouts for easier navigation and to provide customers a


      more streamlined shopping experience.



• Modernize Supply Chain: The Company has continued to update its supply chain

infrastructure and network, while leveraging improved data and analytics

capabilities in fulfillment strategies to meet customers' desire for speed


      and convenience. The Company is navigating supply chain disruptions by
      adjusting freight strategies and working closely with brand partners to
      prioritize product.



• Enable Transformation: The Company has continued to modernize its technology

foundations to ensure agility to react to customers and the market

regardless of the channel in which customers interact. These activities are

coupled with others to build out data science and analytics capabilities


      with a focus on areas to provide competitive differentiation.




The Company began to see its Platinum, Gold and Silver Star Rewards customers
re-engage with the Macy's brand during the first quarter of 2021, with the
average customer spend up 10% compared to the first quarter of 2019 and an 11
percentage point improvement from the fourth quarter of 2020. The Company's
Bronze Star Rewards tier continued to grow and had 3.2 million active customers
during the quarter. During the first quarter of 2021, the Company acquired 4.6
million new Macy's customers, of which approximately 47% occurred through Macy's
digital channel.

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                                  MACY'S, INC.

Results of Operations



The Company's operations during the first quarter of 2020 were significantly
impacted by the closure of its stores due to the COVID-19 pandemic. The
Company's performance during the first quarter of 2021 showed significant
improvement over the results of the prior year period as it continued to recover
from the pandemic.

Comparison of the First Quarter of 2021 and the First Quarter of 2020





                                               First Quarter of 2021             First Quarter of 2020
                                                               % to Net                         % to Net
                                              Amount            Sales           Amount            Sales
                                                  (dollars in millions, except per share figures)
Net sales                                  $      4,706                       $     3,017
Credit card revenues, net                           159              3.4 %            131             4.3 %

Cost of sales                                    (2,889 )          (61.4 )%        (2,501 )         (82.9 )%
Selling, general and administrative
expenses                                         (1,748 )          (37.1 )%        (1,598 )         (52.9 )%
Gains on sale of real estate                          6              0.1 %             16             0.5 %
Impairment, restructuring and other
costs                                               (19 )           (0.4 )%        (3,184 )        (105.5 )%
Operating income (loss)                             215              4.6 %         (4,119 )        (136.5 )%
Benefit plan income, net                             15                                 9
Losses on early retirement of debt                  (11 )                               0
Interest expense, net                               (79 )                             (47 )
Income (loss) before income taxes                   140                            (4,157 )
Federal, state and local income tax
benefit (expense)                                   (37 )                             576
Net income (loss)                          $        103                       $    (3,581 )

Diluted earnings (loss) per share          $       0.32

$ (11.53 )



Supplemental Financial Measure
Gross margin (a)                           $      1,817             38.6 %    $       516            17.1 %

Supplemental Non-GAAP Financial Measure
Diluted earnings (loss) per share,
excluding the impact of certain
  items                                    $       0.39                       $     (2.03 )

(a) Gross margin is defined as net sales less cost of sales.

Net Sales



Net sales for the first quarter of 2021 increased $1.7 billion, or 56.0%,
compared to the first quarter of 2020. The Company's first quarter of 2021 sales
showed steady recovery across all three brands - Macy's, Bloomingdale's and
bluemercury. Digital sales during the first quarter of 2021 improved 34%
compared to the first quarter of 2020 and accounted for approximately 37% of net
sales. The Company experienced strength across all of its major merchandise
categories driven by the continued recovery of its stores as well as continued
growth in its digital channel.

Credit Card Revenues, Net



Net credit card revenues were $159 million in the first quarter of 2021, an
increase of $28 million, or 21.0%, compared to $131 million recognized in the
first quarter of 2020. This increase was driven by improvement in the credit
card portfolio's delinquency rates and bad debt, partially offset by a decrease
in proprietary credit card sales penetration, down approximately 400 basis
points, at 42.0% in the first quarter of 2021 compared to 46.0% in the first
quarter of 2020.

Gross Margin

Gross margin was 38.6% in the first quarter of 2021 compared to 17.1% in the
first quarter of 2020. The increase in the gross margin rate in the first
quarter of 2021 compared to the first quarter of 2020 was driven primarily by
inventory productivity and the execution

                                       18

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                                  MACY'S, INC.

of the Polaris strategy. Due to the impact of COVID-19 and store closures, the
first quarter of 2020 included an approximate $300 million inventory write-down
from markdowns on fashion merchandise.

Selling, General and Administrative Expenses



SG&A expenses for the first quarter of 2021 increased $150 million from the
first quarter of 2020 but decreased as a percentage of net sales by 15.8
percentage points. The increase in SG&A expense dollars corresponds with higher
net sales but the improvement in the SG&A expense rate reflects the expense
management strategies implemented by the Company in response to the COVID-19
pandemic as well as execution against the Polaris strategy.

Impairment, Restructuring and Other Costs



During the first quarter of 2021, the Company incurred impairment, restructuring
and other costs totaling $19 million, primarily related to capitalized software
assets. During the first quarter of 2020, primarily as a result of the COVID-19
pandemic, the Company incurred non-cash impairment charges totaling $3,150
million driven by recognition of $3,070 million of goodwill impairment and $80
million of impairments on long-lived tangible and right of use assets. The first
quarter of 2020 also included $34 million of restructuring and other costs
related to severance activity and other costs associated with organizational
restructuring, primarily associated with the Polaris strategy.

Interest Expense, Net



Net interest expense, excluding losses on early retirement of debt, was $79
million during the first quarter of 2021, compared to $47 million during the
first quarter of 2020. The increase is primarily driven by interest paid with
respect to the $1,300 million of secured notes issued in June 2020.

Effective Tax Rate



The Company's effective tax rate was 26.3% for the first quarter of 2021
compared to the federal income statutory tax rate of 21%. The effective tax rate
was impacted by the tax shortfalls associated with the vesting and cancellation
of certain stock-based compensation awards.

Diluted Earnings (Loss) Per Share



Diluted earnings per share were $0.32 for the first quarter of 2021 compared to
a diluted loss per share of $11.53 for the first quarter of 2020, reflecting
higher net income as a result of the continued recovery from the impact of the
COVID-19 pandemic.

Cash Flow, Liquidity and Capital Resources

The Company's principal sources of liquidity are cash from operations, cash on hand and the asset-based credit facility described below



The COVID-19 outbreak and related store closure in 2020 negatively impacted the
Company's liquidity in 2020. The Company proactively took steps to increase
available cash on hand including, but not limited to, targeted reductions in
discretionary operating expenses and capital expenditures, suspension of the
Company's quarterly dividend and executing additional financing transactions
during the second quarter of 2020. While the Company has obtained additional
financing and, as of May 1, 2021, estimates that it has sufficient cash on hand
and other capital resources to cover the Company's reasonably foreseeable
working capital, capital expenditure and debt service and other cash
requirements in both the near term and over the longer term, the continued
uncertainty associated with the COVID-19 pandemic could have a significant
impact on the Company's cash flow and liquidity and further actions may be
required to improve the Company's cash position.

Operating Activities



Net cash provided by operating activities for the first quarter of 2021 was $494
million, compared to net cash used by operating activities of $164 million for
the first quarter of 2020. The increase in operating cash flows period over
period is due to significant improvement in the Company's EBITDA, offset partly
by lower working capital benefits.

Investing Activities



Net cash used by investing activities was $74 million for the first quarter of
2021, compared to $113 million for the first quarter of 2020. The decrease
period over period is primarily due to a reduction in capital spending compared
to 2020 as a result of the Company's updated plan for capital expenditures in
response to the COVID-19 pandemic and alignment with its Polaris strategy.

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                                  MACY'S, INC.

Financing Activities



Net cash used by financing activities was $300 million for the first quarter of
2021, driven by a decrease in outstanding checks. Net cash provided by financing
activities was $1,148 million for the first quarter of 2020, driven by the
issuance of $1,500 million of debt related to a draw on the Company's revolving
credit agreement, partly offset by cash dividend payments of $117 million and a
decrease in outstanding checks. See below for further discussion of the
Company's financing activities during the first quarter of 2021.

On March 17, 2021, Macy's Retail Holdings, LLC ("MRH"), a direct, wholly owned
subsidiary of Macy's, Inc., completed an offering of $500 million in aggregate
principal amount of 5.875% senior notes due 2029 (the "2029 Notes") in a private
offering (the "Notes Offering"). The 2029 Notes mature on April 1, 2029. The
2029 Notes are senior unsecured obligations of MRH and are unconditionally
guaranteed on a senior unsecured basis by Macy's, Inc. MRH used the net proceeds
from the Notes Offering, together with cash on hand, to fund the tender offer
discussed below.



On March 17, 2021, the Company completed a tender offer in which $500 million of
senior notes and debentures were tendered for early settlement and purchased by
MRH on March 17, 2021. The purchased senior notes and debentures included $156
million of 3.875% senior notes due 2022, $136 million of 2.875% senior notes due
2023, $49 million of 4.375% senior notes due 2023, $150 million of 3.625% senior
notes due 2024, $5 million of 6.65% senior debentures due 2024, and $4 million
of 7.6% senior debentures due 2025. The total cash cost for the tender offer
was $17 million with the remainder funded through the net proceeds from the
Notes Offering discussed above. The Company recognized $11 million of losses
associated with this early retirement of debt on the Consolidated Statements of
Operation during the first quarter of 2021.



The Company is party to an asset-based credit facility ("the ABL Credit
Facility") with certain financial institutions providing for a $2,941 million
revolving credit facility (the "Revolving ABL Facility"), including a swingline
sub-facility and a letter of credit sub- facility. The Company may request
increases in the size of the Revolving ABL Facility up to an additional
aggregate principal amount of $750 million.



The ABL Credit Facility contains customary borrowing conditions including a
borrowing base equal to the sum of (a) 90% of the net orderly liquidation
percentage of eligible inventory, minus (b) customary reserves. Amounts borrowed
under the ABL Credit Facility are subject to interest at a rate per annum equal
to (i) prior to the Step Down Date (as defined in the ABL Credit Facility), at
the Company's option, either (a) adjusted LIBOR plus a margin of 2.75% to 3.00%
or (b) a base rate plus a margin of 1.75% to 2.00%, in each case depending on
revolving line utilization and (ii) after the Step Down Date, at the Company's
option, either (a) adjusted LIBOR plus a margin of 2.25% to 2.50% or (b) a base
rate plus a margin of 1.25% to 1.50%, in each case depending on revolving line
utilization. The ABL Credit Facility also contains customary covenants that
provide for, among other things, limitations on indebtedness, liens, fundamental
changes, restricted payments, cash hoarding, and prepayment of certain
indebtedness as well as customary representations and warranties and events of
default typical for credit facilities of this type.



The ABL Credit Facility also requires (1) the Company and its restricted
subsidiaries to maintain a fixed charge coverage ratio of at least 1.00 to 1.00
as of the end of any fiscal quarter on or after April 30, 2021 if (a) certain
events of default have occurred and are continuing or (b) Availability plus
Suppressed Availability (each as defined in the ABL Credit Facility) is less
than the greater of (x) 10% of the Loan Cap (as defined in the ABL Credit
Facility) and (y) $250 million, in each case, as of the end of such fiscal
quarter and (2) prior to April 30, 2021, that the Company not permit
Availability plus Suppressed Availability to be lower than the greater of (x)
10% of the Loan Cap and (y) $250 million. As of May 1, 2021, no such events had
occurred triggering such requirement.



As of May 1, 2021, the Company had $158 million of standby letters of credit
outstanding under the ABL Credit Facility, which reduces the available borrowing
capacity. The borrowing capacity of the ABL Credit Facility was $2,444 million
and the Company had no borrowings outstanding under the ABL Credit Facility as
of May 1, 2021.

Contractual Obligations

As of May 1, 2021, other than the financing transactions discussed above and in
Note 5 to the accompanying Consolidated Financial Statements, there were no
material changes to our contractual obligations and commitments outside the
ordinary course of business since January 30, 2021, as reported in the Company's
2020 Form 10-K.

Capital Resources

Management believes that, with respect to the Company's current operations, its
cash on hand and funds from operations, together with the ABL Credit Facility
and other capital resources, will be sufficient to cover the Company's
reasonably foreseeable working capital, capital expenditure and debt service
requirements and other cash requirements in both the near term and over the
longer term.

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                                  MACY'S, INC.

The Company's ability to generate funds from operations may be affected by
numerous factors, including the COVID-19 pandemic, general economic conditions
and levels of consumer confidence and demand; however, the Company expects to be
able to manage its working capital levels and capital expenditure amounts so as
to maintain sufficient levels of liquidity. To the extent that the Company's
cash balances from time to time exceed amounts that are needed to fund its
immediate liquidity requirements, the Company will consider alternative uses of
some or all of such excess cash. Such alternative uses may include, among
others, the redemption or repurchase of debt, equity or other securities through
open market purchases, privately negotiated transactions or otherwise, and
payment of dividends. Depending upon its actual and anticipated sources and uses
of liquidity, conditions in the capital markets and other factors, the Company
will from time to time consider the issuance of debt or other securities, or
other possible capital markets transactions, for the purpose of raising capital
which could be used to refinance current indebtedness or for other corporate
purposes.

Guarantor Summarized Financial Information



The Company had $3,243 million and $3,246 million aggregate principal amount of
senior unsecured notes and senior unsecured debentures (collectively the
"Unsecured Notes") outstanding as of May 1, 2021 and January 30, 2021,
respectively, with maturities ranging from 2022 to 2043. The Unsecured Notes
constitute debt obligations of MRH ("Subsidiary Issuer"), a 100%-owned
subsidiary of Macy's, Inc. ("Parent" and together with the "Subsidiary Issuer,"
the "Obligor Group"), and are fully and unconditionally guaranteed on a senior
unsecured basis by Parent. The Unsecured Notes rank equally in right of payment
with all of the Company's existing and future senior unsecured obligations,
senior to any of the Company's future subordinated indebtedness, and are
structurally subordinated to all existing and future obligations of each of the
Company's subsidiaries that do not guarantee the Unsecured Notes. Holders of the
Company's secured indebtedness, including the Notes and any borrowings under the
ABL Credit Facility, will have a priority claim on the assets that secure such
secured indebtedness; therefore, the Unsecured Notes and the related guarantee
are effectively subordinated to all of the Subsidiary Issuer's and Parent and
their subsidiaries' existing and future secured indebtedness to the extent of
the value of the collateral securing such indebtedness.

The following tables include combined financial information of the Obligor
Group. Investments in non-Guarantor subsidiaries of $6,342 million and $6,126
million as of May 1, 2021 and January 30, 2021, respectively, have been excluded
from the Summarized Balance Sheets. Equity in earnings of non-Guarantor
subsidiaries of $428 million for the first quarter of 2021 has been excluded
from the Summarized Statement of Operations. The combined financial information
of the Obligor Group is presented on a combined basis with intercompany balances
and transactions within the Obligor Group eliminated.

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