Mainfreight : New Zealand Service Announcement | COVID-19 | 1 Mar 2022
March 03, 2022 at 04:13 pm EST
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01 March 2022
New Zealand Service Announcement | COVID-19 | 1 Mar 2022
On Thursday 24 February, the Government announced a move to Phase 3 of their Omicron response, which focuses on managing Covid-19 safely at home with the wider use of Rapid Antigen Testing, along with changes to the classification and isolation requirements of close contacts.
While these changes have gone some way to help mitigate the impact on our team, we are still mindful of the effect on service levels both now and in the coming weeks.
As evidenced in the daily reported numbers, the Auckland and Waikato regions are the most affected by Omicron. This is where we are seeing the greatest impact on team numbers especially in our Transport and Warehousing operations. To ensure consistent levels of service throughout New Zealand we are moving our team, where possible, between branches. As case numbers increase in other regions over the coming weeks, we will mobilise support across our network.
We continue to remind our customers to be vigilant in the following areas:
Allow additional timeframes for the processing of orders. Due to the high utilization across our warehouses, please discuss any changes in inventory requirements with your local contacts.
When booking orders for collection, either from your own site or alternative locations, please ensure they will be ready on the planned day and time to avoid re-collection costs.
Advise your customers to expect an additional 1-2 working days transit.
Container arrivals and quantities per vessel continue to cause container-holding challenges. Please ensure you communicate your requirements with your local branch to help manage demurrage and detention.
For all depot drop-offs and collections we request that masks are worn at all times and contactless protocols are followed.
For residential deliveries, please continue to supply contact numbers and allow additional transit days. NB: Please note that at this time we are not accepting residential collections.
We are appreciative of your assistance as we manage the impacts caused by Covid-19 and the associated supply chain disruptions
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Mainfreight Limited published this content on 01 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 March 2022 21:10:45 UTC.
Mainfreight Limited is a New Zealand-based global logistics provider. The Company operates in the domestic supply chain and air and ocean freight industries. Its segments include New Zealand, Australia, The Americas, Asia, and Europe. The Company provides supply chain logistics services utilizing its three core products, such as Domestic Transportation, Warehousing, and Air and Ocean. Domestic Transportation includes the movement of freight both inter- and intra-city within each country location. Warehousing includes the stock holding on behalf of its customers in storage facilities (with value-add services, including pick/pack, kitting, and distribution). Air and Ocean includes the movement of export and import freight between countries around the world. It offers a full on the ground road transport network to provide a full door-to-door solution. It also manages the specialized services, such as project logistics, bulk liquids, perishables, automotive, trans border, and distribution.