Madrid, February 10, 2022

SPANISH SECURITIES AND EXCHANGE COMMISSION

Please find attached the financial information that will be made available on the Company's website, for shareholders and the public in general.

Ángel L. Dávila Bermejo General Counsel

Financial Report

December 2021

CONTENTS

1. MAPFRE Group Key Figures

3

2.

Significant Economic and Corporate Events

4

3. Macroeconomic Overview and Financial Markets

8

4.

Consolidated Result

12

5.

Consolidated Balance Sheet

15

6.

Information by Business Unit

20

6.1 IBERIA

21

6.2 BRAZIL

24

6.3 LATAM NORTH

26

6.4 LATAM SOUTH

28

6.5 NORTH AMERICA

30

6.6 EURASIA

32

6.7 MAPFRE RE

34

6.8 MAPFRE ASISTENCIA

36

7. Debt & Capital Management

38

8.

Solvency II

39

9.

Ratings

42

10. The MAPFRE Share. Dividend Information.

43

11. Accolades Received in the Quarter

46

12. Events Subsequent to Closing

47

13. Appendixes

48

JANUARY - DECEMBER 2021

1. MAPFRE GROUP KEY FIGURES

ITEM

DECEMBER 2020

DECEMBER 2021

%

Results

Revenue

25,419.1

27,257.2

7.2 %

Total written and accepted premiums

20,482.2

22,154.6

8.2 %

- Non-Life

16,109.8

17,267.1

7.2 %

- Life

4,372.4

4,887.5

11.8 %

Attributable net result

526.5

765.2

45.3 %

Non-Life Loss Ratio

65.6 %

68.2 %

2.6 p.p.

Non-Life Expense Ratio

29.1 %

29.3 %

0.1 p.p.

Non-Life Combined Ratio

94.8 %

97.5 %

2.7 p.p.

Earnings per share (euros / 12 months)

0.17

0.25

45.3 %

ITEM

DECEMBER 2020

DECEMBER 2021

%

Balance sheet

Total assets

69,152.6

63,854.2

-7.7 %

Assets under management

55,181.8

57,994.3

5.1 %

Shareholders' equity

8,536.0

8,463.4

-0.9 %

Debt

2,993.6

3,091.5

3.3 %

ROE

6.1 %

9.0 %

2.9 p.p.

Employees at the close of the period

Total

33,730

32,341

-4.1 %

- Spain

11,332

11,138

-1.7 %

- Other countries

22,398

21,203

-5.3 %

MAPFRE share

Market capitalization (million euros)

4,905.7

5,560.1

13.3 %

Share price (euros)

1.593

1.806

13.3 %

ITEM

DECEMBER 2020

SEPTEMBER 2021

%

Solvency

Solvency ratio

192.9 %

193.8 %

0.9 p.p.

Figures in million euros

3

Financial Information

The English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish version shall prevail.

JANUARY - DECEMBER 2021

2. SIGNIFICANT ECONOMIC AND CORPORATE EVENTS

2.1 Significant Economic Events

2.1.1 Development of COVID-19 impacts Current status of MAPFRE operations

MAPFRE's activity during the COVID-19 crisis has focused on two main priorities:

  • Guaranteeing the health and safety of all employees and collaborators.
  • Ensuring business continuity in order to continue providing the highest level of service to our clients.

From the perspective of managing the crisis provoked by the pandemic, despite its impact and the mobility restrictions imposed in many countries, MAPFRE Group has maintained the continuity of its operations and has continued providing service to clients everywhere the Group operates, always complying with our commitment to our clients, as well as with the relevant legislation in force in each country at all times.

At the close of December, the percent of personnel who were working on the premises in the key markets where MAPFRE operates was the following: Spain, 95.9 percent of employees on a rotating basis; United States, 78.0 percent of employees on regular schedule with flexibility to work remotely; and Brazil, 100.0 percent of employees on a hybrid mobility model.

In the last quarter of the year, the COVID-19 pandemic situation improved progressively, thanks to advances in the vaccination process. This made it possible to be moderately optimistic about the development of the pandemic situation, with more and more countries slowly getting closer to normality, although new waves and new variants could limit the return to the total normalization of economic activity.

Most relevant economic impacts on MAPFRE's Income Statement

The following is a breakdown of the most relevant impacts on Group results, at the close of December 2021, as a result of the coronavirus (COVID-19) crisis:

Losses

Losses incurred as a result of claims directly allocated to COVID-19, by line of business, are as follows:

Lines

December

December

2020

2021

LIFE PROTECTION

83.5

278.8

HEALTH

58.8

88.7

BURIAL

30.0

15.0

TRAVEL ASSISTANCE (Travel

23.2

8.0

Insurance)

OTHER

13.7

17.7

TOTAL INSURANCE

209.2

408.3

ACCEPTED REINSURANCE

113.4

52.1

TOTAL ACCUMULATED

322.6

460.4

Figures in million euros

By region and business unit, the breakdown of losses is as follows:

Regions and Units

December

December

2020

2021

IBERIA

39.1

32.7

LATAM NORTH

63.3

130.1

LATAM SOUTH

33.5

42.7

BRAZIL

46.2

188.7

NORTH AMERICA

0.8

2.7

EURASIA

3.1

3.3

TOTAL INSURANCE

186.0

400.2

MAPFRE RE

113.4

52.1

MAPFRE ASISTENCIA

23.2

8.0

TOTAL ACCUMULATED

322.6

460.4

Figures in million euros

Combined Ratio

The combined ratio to December by line of business during the last three years is broken down below:

Lines

Combined Ratio

December

December

December

2019

2020

2021

AUTO

100.5 %

91.7 %

100.8 %

HEALTH & ACCIDENT

98.5 %

94.1 %

100.1 %

GENERAL P&C

88.0 %

92.5 %

90.8 %

BURIAL

96.3 %

112.1 %

100.5 %

TRAVEL ASSISTANCE

102.9 %

102.3 %

107.4 %

LIFE PROTECTION

84.2 %

85.4 %

94.6 %

  • Financial Information

The English version is a translation of the original in Spanish for information purposes only. In case of discrepancy, the Spanish version shall prevail.

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Mapfre SA published this content on 10 February 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 10 February 2022 07:59:04 UTC.