Martello Technologies Group Inc. announced a partnership with Orange Business Services the business services arm of Orange SA, a global network-native digital services company. Martello's Vantage DX SaaS platform will be integrated in the Orange Business Together with Microsoft portfolio. As a global provider of end-to-end and fully managed collaboration services for multinational enterprises, Orange Business Services provides its customers with enriched collaboration solutions based on Microsoft Teams and leading Orange voice capabilities.  Orange Business Services is the first Microsoft 365 Direct Routing and Operator Connect partner in the world to add Vantage DX to its client offering.

Microsoft 365 Operator Connect partners provide deeper integration into the Microsoft Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management, and reporting APIs. This provides customers with a simplified and higher-quality calling experience that complements Microsoft offerings. Microsoft Teams Phone System has 80 million monthly active users, according to Microsoft.

Martello and Orange Business Services have already built a robust pipeline of potential global enterprise customers of Microsoft 365 and Teams.  With several customer trials of VDX underway, Martello has provided Orange a consistent and scalable go-to-market plan that will enable quick adoption of the VDX solution. Vantage DX optimizes the Microsoft 365 and Teams user experience, providing end-to-end monitoring and analytics capabilities which are recommended by Microsoft. Vantage DX helps IT teams to rapidly prioritize and resolve performance issues such as network bandwidth or ISP limitations that impact the Microsoft Teams and Microsoft 365 user experience.

Additionally, IT can proactively optimize future performance for users. Whether the user is working from home or the office, using Teams Phone or Sharepoint, Vantage DX provides actionable insight into Microsoft Teams and Microsoft 365 performance, reducing IT support tickets and mean time to repair.