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MASTERCARD, INC.

(MA)
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Delayed Nyse  -  04:00 2022-09-27 pm EDT
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MasterCard Incorporated : MasterCard Sheds Light on Consumer Payment Preferences at CARTES & IDentification 2011

11/15/2011 | 09:40am EDT
MasterCard Sheds Light on Consumer Payment Preferences at CARTES & IDentification 2011 November 15, 2011

MasterCard 'Tech Nation' poll reveals rise in adoption of new payment technologies across Europe

Waterloo, Belgium and Paris, France - 15 November 2011 - MasterCard Worldwide has today announced the findings of its 'Tech Nation' poll, revealing how various European countries are leading the way with new payment technologies such as mobile and contactless.

The online research, conducted in November by Ipsos MORI amongst more than 8,000 adults aged 16-64 across Great Britain, Turkey, Russia, France, Spain, Netherlands, Germany and Italy, was designed to identify those payment methods people are currently using and which methods they see themselves using more frequently in the near future.

Turkey and Russia top the table of tech savvy countries where 31% (Russia) and 13% (Turkey) currently use mobile payment technologies, well above Great Britain at just 6%. Equally, contactless technologies have been adopted by more people in Russia (12%) and Turkey (10%).

Key findings include:

  • Russia and Turkey have the greatest uptake of mobile and contactless payment technologies, although Russia lags behind the other countries surveyed on e-commerce payments (49%);
  • Greatest use of e-commerce is in Great Britain and the Netherlands, both 78%; and,
  • Use of cash and cards is still strong across most countries, with card usage lowest in the Netherlands (43%).

As well as demonstrating that emerging economies Turkey and Russia are at the forefront of new payment technologies such as mobile and contactless, the research highlights big variations in the use of traditional payment methods such as cheques and cash across the countries surveyed. For example, the use of cheques is still prevalent in France (75%) and GB (56%) whilst in Russia, Turkey and the Netherlands this figure is just 4%.

Cash use remains high in all countries with the exception of the Netherlands (43%), where consumers using payment technologies such as contactless, mobile and e-commerce tend to use these methods more frequently than users in most other countries. Similarly these early adopters in the Netherlands were more likely to predict that they will be using cash and cheques less, and mobile payments more, in the near future.

Whilst the adoption of mobile payment technologies is highest in Russia (31%), consumers in the Netherlands are more likely to make mobile payments on a daily/weekly basis. Again, of those consumers using contactless technology today, those in Russia (44%), the Netherlands (47%) and Germany (44%) use this technology more frequently - on a daily or weekly basis.

MasterCard's Group Head, Emerging Payments Region Lead Europe, Jorn Lambert comments: "The research demonstrates that whilst cash and cards still have a place in the wallets of consumers across these countries, the adoption of new payment technologies is on the rise.

"It is perhaps no surprise that countries like Turkey - known to be early adopters of new technology - are using the newest methods of payment. However it is interesting to note that countries like Russia, France and Italy are also embracing the convenience of mobile payments.

"One thing is certain - as consumers continue to drive the move towards more convenient, faster payment technologies, the use of mobile, internet and contactless payments is only set to rise."

Notes to Editors

League table of adoption of technologies by country. Respondents were asked which payment technologies they had used in the past few years.

Mobile Contactless Computer Credit/debit card/store card Cash Cheques
Russia (31%) Russia

(12%)

GB

(78%)

GB

(92%)

GB

(95%)

France

(75%)

Turkey (13%) Turkey

(10%)

Netherlands

(78%)

France

(87%)

Spain

(87%)

GB

(56%)

Spain (11%) Spain

(9%)

Germany

(70%)

Spain

(87%)

Netherlands

(87%)

Italy

(39%)

Netherlands

(8%)

Netherlands

(9%)

France

(64%)

Turkey

(82%)

Germany

(87%)

Spain

(14%)

Italy

(8%)

Germany

(9%)

Turkey

(62%)

Italy

(69%)

Russia

(86%)

Germany

(6%)

Germany

(7 %)

Italy

(6%)

Spain

(60%)

Russia

(64%)

France

(83%)

Turkey

(4%)

GB

(6%)

GB

(5%)

Italy

(57%)

Germany

(56%)

Italy

(82%)

Russia

(4%)

France

(4%)

France

(4%)

Russia

(49%)

Netherlands

(43%)

Turkey

(81%)

Netherlands

(4%)

Table shows responses of users of each technology to question do they think they will use that technology more in the future

Turkey Russia France Spain Netherlands Germany Italy GB
contactless
More 42% 53% 30% 56% 42% 41% 34% 58%
about the same 32% 36% 44% 29% 47% 41% 49% 34%
mobile phone
More 46% 46% 36% 57% 57% 38% 43% 46%
about the same 28% 42% 45% 30% 35% 45% 40% 38%
desktop/laptop/notebook
More 58% 58% 40% 68% 43% 38% 42% 45%
about the same 30% 38% 48% 27% 52% 56% 52% 49%
credit card/debit card/store card
More 50% 54% 36% 41% 25% 30% 34% 29%
about the same 32% 39% 57% 48% 61% 62% 57% 61%
cash
More 36% 18% 20% 15% 8% 11% 14% 14%
about the same 36% 63% 61% 55% 57% 71% 68% 65%
cheques
More 15% 21% 7% 17% 3% 3% 5% 4%
about the same 24% 38% 49% 39% 19% 30% 54% 39%

About the research

About the field work & Ipsos MORI

The survey was conducted between the 28th October - 7th November 2011 via i:omnibus, Ipsos MORI's online Omnibus. The sample comprised of 8,088 respondents aged 16 - 64 years. Data was weighted to Adults 16-64 yrs in each country.

For further information, please contact:

Louise Herbert, MasterCard Europe

Tel: +32 (0)2 352 56 47 / +32 (0)498 58 56 47, louise_herbert@mastercard.com

Sara Cruz/Chris Genasi, APCO Worldwide

MasterCard (NYSE: MA) is a global payments and technology company. It operates the world's fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. MasterCard's products and solutions make everyday commerce activities-such as shopping, traveling, running a business and managing finances-easier, more secure and more efficient for everyone.mastercard.com.


© Publicnow 2011
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Financials (USD)
Sales 2022 22 256 M - -
Net income 2022 10 041 M - -
Net Debt 2022 6 310 M - -
P/E ratio 2022 27,9x
Yield 2022 0,69%
Capitalization 277 B 277 B -
EV / Sales 2022 12,7x
EV / Sales 2023 10,8x
Nbr of Employees 24 000
Free-Float 60,8%
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Michael E. Miebach President, Chief Executive Officer & Director
Sachin J. Mehra Chief Financial Officer
Merit E. Janow Independent Non-Executive Chairman
Edward McLaughlin Chief Information Officer
Timothy H. Murphy Chief Administrative Officer
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