McDonald : How One McDonald's Franchisee Is Investing In The Future of Our Planet➝

Chris: That's awesome. Looking around the restaurant, this is a newly remodeled space. Tell me about how all of this came about.

Andy: I think sustainability is the next step on our journey - it's the right thing to invest in at this time. We believe we all need to help protect the planet for future generations. It's amazing that we've got recycled materials in the walls and recycled materials in the seats. I'm very pleased with it, and I think it looks great.

Chris: It looks fantastic. With your 26 restaurants, how do you think about your investment - what is the right pace? And how do you understand customer feedback?

Andy: Over the past 15 years, we've made really big investments in our restaurants. It's not just in the physical restaurants - it's also in our people - and that's really enhanced the customer experience and driven business. There's no doubt that investing is the right thing to do and that sustainability is the next step in that. We've grown the business significantly over the past few years, and part of what we need to do is make it more convenient to serve the different channels. We now operate with home delivery, dine-in customers and with our drive-thru.