Medallia, Inc. announced Joe Tyrrell has been named CEO. He replaces Leslie Stretch, who is retiring and transitioning into an advisory role at the company. Tyrrell joins after serving as president of ICE Mortgage Technology, where he led three wholly owned subsidiaries of Intercontinental Exchange, Inc., including Ellie Mae.

He brings deep expertise in the finance and technology industries, with over 30 years of experience helping businesses introduce new innovations in automation, artificial intelligence, and data-driven workflows, driving record revenues and profitability. Tyrrell's hiring underscores Medallia's commitment to its clients that innovation in customer and employee experience is mission-critical to any organization's success in today's business landscape. After multiple decades as a leader in the SaaS industry and more than four years as Medallia's CEO, Leslie Stretch's successes include leading Medallia to an IPO along with more than 10 important acquisitions.

Tyrrell previously served as COO of Ellie Mae prior to ICE's acquisition. As COO, he oversaw technology, product strategy, product management and the business and corporate development efforts. He joined Ellie Mae in 2002 and held various leadership positions including EVP of corporate strategy, SVP of corporate strategy, SVP of client management and business development.

Tyrrell previously served as VP at Providian Financial in addition to other executive positions. Tyrrell holds a Bachelor of Arts degree in Business Management from St. Mary's College.