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MEDALLIA, INC.

(MDLA)
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Medallia, Inc. Announces That Outrigger Hospitality Group Selected Medalia Zingle

12/01/2021 | 08:30am EST

Medallia, Inc. announced that Outrigger Hospitality Group selected Medalia Zingle as the intelligent messaging platform of choice for its premier resort destinations in Hawaii. Outrigger team members, called hosts, from across the business play a direct role in the customer experience and need to be able to communicate with guests in the moment. Hosts in the front office, back office, concierge, and other key associates will leverage technology from Zingle to: Engage with guests in their preferred method ? SMS text, web chat or popular social messaging apps like WhatsApp ? improving speed of service; Engage with guests in their own language via language translation, making it easy to communicate with world travelers; Gain insights from patterns in guest request data (like more towels, late check-outs) and anticipating guest needs ahead of time; Keep guests informed with real-time updates like mask protocols, inclement weather warnings, changes to amenity hours, and more. Updates have been especially important during the COVID-19 pandemic and beyond as travelers return.


ę S&P Capital IQ 2021
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Financials (USD)
Sales 2021 477 M - -
Net income 2021 -149 M - -
Net cash 2021 166 M - -
P/E ratio 2021 -40,4x
Yield 2021 -
Capitalization 5 478 M 5 478 M -
EV / Sales 2020 8,17x
EV / Sales 2021 12,7x
Nbr of Employees 2 037
Free-Float -
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Managers and Directors
Leslie James Stretch President, Chief Executive Officer & Director
Roxanne M. Oulman Chief Financial Officer, Director & Executive VP
Mikael J. Ottosson Chief Technology Officer & Executive VP
Ashwin Ballal Chief Information & Executive Vice President
Carolyn Bass Investor Relations Contact
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