Medallia, Inc. and Northwestern Medicine announced they have co-developed a new Medallia Magnet Solution to automate the Magnet survey administration and reporting requirements while providing hospitals with actionable insights to help improve patient experience. Magnet, an accreditation program developed by the American Nurses Credentialing Center (ANCC), is the most prestigious distinction a healthcare organization can receive for nursing excellence and quality patient outcomes. Northwestern Medicine is among approximately 9% of hospitals across the nation to achieve this recognition. The manual work associated with achieving and maintaining Magnet designation can limit organizations’ ability to deliver improved patient outcomes at scale. With this new offering, healthcare organizations can deploy an automated, real-time solution to help increase team engagement, drive continuous process improvement, and manage everything from survey management to Magnet-ready reporting. The new Medallia Magnet Solution includes: Real-time feedback mechanism for capturing patient experiences throughout the entire journey. 40+ ANCC-approved survey questions. Relevant comparison benchmarks to support improvement efforts and meet Magnet reporting requirements. Magnet-ready PDF reports. This is the latest investment by Medallia to help healthcare organizations improve the patient experience. In November, Medallia acquired Fields Healthcare Research, a Centers for Medicare & Medicaid Services (CMS) approved CAHPS® data collection company specializing in patient healthcare experience research.