Mercury Appoints Craig Neustroski as General Manager Customer
May 05, 2021 at 04:38 pm EDT
Mercury announced that Craig Neustroski has been appointed as General Manager Customer, reporting to Chief Executive Vince Hawksworth. Mr. Hawksworth said the General Manager Customer role was an important addition to the leadership team, focused on providing a seamless end-to-end experience for Mercury customers. Prior to joining Mercury, Mr. Neustroski has held a number of senior leadership roles with Trustpower for over a decade across retail, wholesale markets and trading. Most recently he was Trustpower's General Manager Markets, overseeing the formulation and execution of Trustpower's retail strategy. As General Manager Customer, Mr. Neustroski will be responsible for customer engagement, care of vulnerable customers, pricing and value, metering, and the development and driving of digital interactions. Mr. Neustroski will join Mercury in the third quarter of the 2021 calendar.