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MICROSOFT CORPORATION

(MSFT)
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Zoom participant numbers top 300 million despite growing ban list, shares hit record (April 23)

04/30/2020 | 01:14pm EST
Members of the city commission to prevent the spread of coronavirus disease attend a meeting via video link in Lviv

(This story corrects headline and first paragraph in April 23 story after company clarifies it had mistakenly termed the 300 million as users instead of meeting participants)

Zoom video conferencing app's number of daily meeting participants grew by another 50% to 300 million in the last three weeks, as the company fought to quell a backlash around security and safety that has seen a number of governments and firms ban its applications.

Shares of Zoom, which have surged nearly five-fold since the company went public in March last year, rose 12% to a record high of $168.24 on Thursday.

Chief Executive Eric Yuan gave the numbers late on Wednesday in an update on the platform's 90-day security plan, while also outlining the rollout next week of a new version of the app with more encryption features.

German carmaker Daimler was the latest company on Thursday to say it had banned use of Zoom for all corporate content until further notice.

"There are some reports about security gaps and challenges regarding data protection of Zoom," Mercedes-Benz Cars spokesperson Christoph Sedlmayr said.

"This does not comply with the security requirements of our company. Therefore, we can confirm that Daimler prohibits the use of Zoom for corporate content until further notice."

Bloomberg News also reported wireless technology firm NXP had banned the app's use with external parties, and that employees at Sweden's Ericsson had been advised not to use it.

"We have not prohibited employees to use any collaboration tool, but we advise employees to be cautious with unapproved collaboration tools due to security risks," an Ericsson spokesman said.

Zoom was banned by many schools around the world, Elon Musk's venture SpaceX, Asia-focused bank Standard Chartered as well as governments in Germany, Taiwan and Singapore.

A Zoom spokesman reiterated that companies across the world have done exhaustive security reviews of its platform and were using its services.

The coronavirus-driven lockdown of millions of people globally has driven huge growth in use of platforms like Zoom, Skype or Microsoft's Teams application.

Zoom's growth has continued even as it faced a barrage of criticism from cyber security experts and users alike over bugs in its codes and the lack of end-to-end encryption of its chat sessions. https://bit.ly/2x47sEY

It has appointed former Facebook security chief Alex Stamos and a number of other experts to attack these concerns and security researchers say it has responded robustly to the issues.

Researchers say "Zoombombing" incidents, where uninvited guests crash meetings, were caused by simple choices made by some of the millions of new users of the app and that the company has taken sensible steps including giving hosts the ability to lock meetings and restrict what attendees can do.

For corporate customers, however, the issue of encryption and who keeps records or can listen in to calls is more important, be it to safeguard valuable company information, or meet privacy obligations to customers.

Lea Kissner, formerly global lead of privacy technology at Google, and now a security consultant for Zoom, said the 256-bit GCM encryption being introduced with Zoom 5.0 next week was in line with what others in the industry were using.

All Zoom customers will switch to the new cryptographic mode from May 30, Kissner said.

To account for criticism that the company had routed some data through Chinese servers, Zoom also said an account admin can now choose data center regions for their meetings.

(Reporting by Supantha Mukherjee and Subrat Patnaik in Bengaluru; additional reporting by Kanishka Singh; writing by Patrick Graham; editing by Supriya Kurane, Saumyadeb Chakrabarty, Aditya Soni)


ę Reuters 2020
Stocks mentioned in the article
ChangeLast1st jan.
ALPHABET INC. -0.65% 2702.33 Delayed Quote.-6.72%
DAIMLER AG -0.19% 74.5 Delayed Quote.10.22%
META PLATFORMS, INC. 0.45% 319.59 Delayed Quote.-4.98%
MICROSOFT CORPORATION 0.22% 303.33 Delayed Quote.-9.81%
MSCI TAIWAN (STRD) -1.01% 754 Real-time Quote.4.08%
SWITCH, INC. 0.40% 25.4 Delayed Quote.-11.31%
ZOOM VIDEO COMMUNICATIONS, INC. -0.30% 157.23 Delayed Quote.-14.51%
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Financials (USD)
Sales 2022 197 B - -
Net income 2022 71 312 M - -
Net cash 2022 89 063 M - -
P/E ratio 2022 32,0x
Yield 2022 0,77%
Capitalization 2 277 B 2 277 B -
EV / Sales 2022 11,1x
EV / Sales 2023 9,62x
Nbr of Employees 181 000
Free-Float 99,9%
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Number of Analysts 45
Last Close Price 303,33 $
Average target price 374,75 $
Spread / Average Target 23,5%
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Managers and Directors
Satya Nadella Chairman & Chief Executive Officer
Bradford L. Smith President & Chief Legal Officer
Amy E. Hood Chief Financial Officer & Executive Vice President
James Kevin Scott Chief Technology Officer & Executive VP
Matthias Troyer Partner Research Manager
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