Forward-Looking Information



This Quarterly Report on Form 10-Q (this "Quarterly Report") contains
forward-looking statements within the meaning of Section 21E of the Securities
Exchange Act of 1934, as amended (the "Exchange Act"). For this purpose, any
statements contained herein that are not statements of historical fact,
including without limitation, certain statements regarding industry prospects
and our results of operations or financial position, may be deemed to be
forward-looking statements. Without limiting the foregoing, the words
"believes," "anticipates," "plans," "expects," and similar expressions are
intended to identify forward-looking statements. The important factors discussed
under "Part II. Item 1A. Risk Factors," among others, could cause actual results
to differ materially from those indicated by forward-looking statements made
herein and presented elsewhere by management from time to time. Such
forward-looking statements represent management's current expectations and are
inherently uncertain. Investors are warned that actual results may differ from
management's expectations.

Business Overview



MicroStrategy® pursues two corporate strategies in the operation of its
business. One strategy is to acquire and hold bitcoin and the other strategy is
to grow our enterprise analytics software business. We believe a key
differentiator of MicroStrategy is our two, interdependent corporate strategies
in the operation of our business.

In the first quarter of 2021, we determined to pursue as part of our overall
corporate strategy, a strategy of acquiring bitcoin with our liquid assets that
exceed working capital requirements, and from time to time, subject to market
conditions, issuing debt or equity securities in capital raising transactions
with the objective of using the proceeds to purchase bitcoin. We believe that
bitcoin is attractive because it can serve as a store of value, supported by a
robust and public open-source architecture, that is untethered to sovereign
monetary policy and can therefore serve as a hedge against inflation. We also
believe that bitcoin offers additional opportunity for appreciation in value
with increasing adoption due to its limited supply. Under this corporate
strategy, we also periodically engage in activities to educate the market
regarding bitcoin. We believe that our bitcoin acquisition strategy is
complementary to our enterprise analytics software and services business, as we
believe that our bitcoin and related activities in support of the bitcoin
network enhance awareness of our brand and can provide opportunities to secure
new customers for our analytics offerings. We are also exploring opportunities
to apply bitcoin-related technologies such as blockchain analytics into our
software offerings.

We view our bitcoin holdings as long-term holdings, and we do not plan to engage
in regular trading of bitcoin and have not hedged or otherwise entered into
derivative contracts with respect to our bitcoin holdings, though we may sell
bitcoin in future periods as needed to generate cash for treasury management and
other general corporate purposes. We have not set any specific target for the
amount of bitcoin we seek to hold, and we will continue to monitor market
conditions in determining whether to conduct debt or equity financings to
purchase additional bitcoin.

Our Bitcoin Acquisition Strategy



In September 2020, our Board of Directors adopted a Treasury Reserve Policy (as
amended to date, the "Treasury Reserve Policy") that updated our treasury
management and capital allocation strategies, under which our treasury reserve
assets will consist of:

• cash and cash equivalents and short-term investments ("Cash Assets") held

by us that exceed working capital requirements; and

• bitcoin held by us, with bitcoin serving as the primary treasury reserve

asset on an ongoing basis, subject to market conditions and anticipated

needs of the business for Cash Assets.




In the first quarter of 2021, we adopted, in addition to and in conjunction with
our Treasury Reserve Policy, a corporate strategy of acquiring and holding
bitcoin, and from time to time, subject to market conditions, issuing debt or
equity securities in capital raising transactions with the objective of using
the proceeds to purchase bitcoin.

On June 14, 2021, we entered into the Sale Agreement with Jefferies LLC, as
agent, pursuant to which we may issue and sell shares of our class A common
stock having an aggregate offering price of up to $1.0 billion from time to time
through Jefferies. During the three months ended September 30, 2021 we issued
and sold 555,179 shares of our class A common stock under the Sale Agreement, at
an average gross price per share of approximately $727.64, for aggregate net
proceeds (less $4.5 million in sales commissions and expenses) of approximately
$399.5 million. We used the net proceeds of these sales to purchase additional
bitcoin.

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The following table presents a rollforward of our bitcoin holdings, including
additional information related to our bitcoin purchases and digital asset
impairment losses within the respective periods. We have not sold any of our
bitcoin as of the date of this Quarterly Report.



                         Source
                           of                         Digital Asset     Digital Asset
                        Capital    Digital Asset       Impairment         Carrying
                        Used to    Original Cost         Losses             Value          Approximate          Approximate
                        Purchase       Basis               (in               (in            Number of         Average Purchase
                        Bitcoin    (in thousands)      thousands)        thousands)       Bitcoins Held      Price Per Bitcoin
Balance at June 30,
2020                               $            0     $           0     $           0                  0            n/a
Digital asset
purchases                 (a)             425,000                             425,000             38,250                 11,111
Digital asset
impairment losses                                           (44,242 )         (44,242 )
Balance at September
30, 2020                           $      425,000     $     (44,242 )   $     380,758             38,250     $           11,111
Digital asset
purchases                 (b)             700,000                             700,000             32,219                 21,726
Digital asset
impairment losses                                           (26,456 )         (26,456 )
Balance at December
31, 2020                           $    1,125,000     $     (70,698 )   $   1,054,302             70,469     $           15,964
Digital asset
purchases                 (c)           1,086,375                           1,086,375             20,857                 52,087
Digital asset
impairment losses                                          (194,095 )        (194,095 )
Balance at March 31,
2021                               $    2,211,375     $    (264,793 )   $   1,946,582             91,326     $           24,214
Digital asset
purchases                 (d)             529,231                             529,231             13,759                 38,464
Digital asset
impairment losses                                          (424,774 )        (424,774 )
Balance at June 30,
2021                               $    2,740,606     $    (689,567 )   $   2,051,039            105,085     $           26,080
Digital asset
purchases                 (e)             419,865                             419,865              8,957                 46,876
Digital asset
impairment losses                                           (65,165 )         (65,165 )
Balance at September
30, 2021                           $    3,160,471     $    (754,732 )   $   2,405,739            114,042     $           27,713


(a) In the third quarter of 2020, we purchased bitcoin using excess cash,

including cash from the liquidation of short-term investments.

(b) In the fourth quarter of 2020, we purchased bitcoin using $634.7 million in

net proceeds from our issuance of the 2025 Convertible Notes and excess cash.

(c) In the first quarter of 2021, we purchased bitcoin using $1.026 billion in

net proceeds from our issuance of the 2027 Convertible Notes and excess cash.

(d) In the second quarter of 2021, we purchased bitcoin using $487.2 million in

net proceeds from our issuance of the 2028 Secured Notes and excess cash.

(e) In the third quarter of 2021, we purchased bitcoin using $399.5 million in

net proceeds from our sale of 555,179 shares of class A common stock offered

under the Sale Agreement and excess cash.




The following table shows the approximate number of bitcoins held at the end of
each respective period, as well as market value calculations of our bitcoin
holdings based on the lowest, highest, and ending market prices of one bitcoin
on the Coinbase exchange (our principal market) for each respective quarter, as
further defined below:

                                                               Market                               Market
                                                              Value of                             Value of                             Market
                                                               Bitcoin                              Bitcoin                            Value of
                                                             Held at End                          Held at End                           Bitcoin
                                                             of Quarter                           of Quarter                          Held at End
                                                                Using                                Using                            of Quarter
                                                               Lowest                               Highest                              Using
                       Approximate                             Market                               Market                              Ending
                        Number of         Lowest Market         Price         Highest Market         Price         Market Price         Market
                      Bitcoins Held         Price Per            (in            Price Per             (in         Per Bitcoin at       Price (in
                        at End of        Bitcoin During      thousands)       Bitcoin During      thousands)      End of Quarter      thousands)
                         Quarter           Quarter (f)           (g)           Quarter (h)            (i)               (j)               (k)
June 30, 2020                      0           n/a               n/a               n/a                n/a               n/a               n/a
September 30, 2020            38,250     $      8,905.84     $   340,648     $      12,486.61     $   477,613     $     10,706.00     $   409,505
December 31, 2020             70,469     $     10,363.76     $   730,324     $      29,321.90     $ 2,066,285     $     29,181.00     $ 2,056,356
March 31, 2021                91,326     $     27,678.00     $ 2,527,721     $      61,788.45     $ 5,642,892     $     58,601.28     $ 5,351,820
June 30, 2021                105,085     $     28,800.00     $ 3,026,448     $      64,899.00     $ 6,819,911     $     34,763.47     $ 3,653,119
September 30, 2021           114,042     $     29,301.56     $ 3,341,609     $      52,944.96     $ 6,037,949     $     43,534.56     $ 4,964,768

(f) The "Lowest Market Price Per Bitcoin During Quarter" represents the lowest

market price for one bitcoin reported on the Coinbase exchange during the

respective quarter, without regard to when we purchased any of our bitcoin.

(g) The "Market Value of Bitcoin Held Using Lowest Market Price" represents a

mathematical calculation consisting of the lowest market price for one

bitcoin reported on the Coinbase exchange during the respective quarter

multiplied by the number of bitcoins held by us at the end of the applicable

period.

(h) The "Highest Market Price Per Bitcoin During Quarter" represents the highest

market price for one bitcoin reported on the Coinbase exchange during the

respective quarter, without regard to when we purchased any of our bitcoin.

(i) The "Market Value of Bitcoin Held Using Highest Market Price" represents a

mathematical calculation consisting of the highest market price for one

bitcoin reported on the Coinbase exchange during the respective quarter

multiplied by the number of bitcoins held by us at the end of the applicable


    period.


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(j) The "Market Price Per Bitcoin at End of Quarter" represents the market price

of one bitcoin on the Coinbase exchange at 4:00 p.m. Eastern Time on the last

day of the respective quarter.

(k) The "Market Value of Bitcoin Held at End of Quarter Using Ending Market

Price" represents a mathematical calculation consisting of the market price

of one bitcoin on the Coinbase exchange at 4:00 p.m. Eastern Time on the last

day of the respective quarter multiplied by the number of bitcoins held by us

at the end of the applicable period.




The amounts reported as "Market Value" in the above table represent only a
mathematical calculation consisting of the price for one bitcoin reported on the
Coinbase exchange (our principal market) in each scenario defined above
multiplied by the number of bitcoins held by us at the end of the applicable
period. The Securities and Exchange Commission has previously stated that there
has not been a demonstration that (i) bitcoin and bitcoin markets are inherently
resistant to manipulation or that the spot price of bitcoin may not be subject
to fraud and manipulation; and (ii) adequate surveillance-sharing agreements
with bitcoin-related markets are in place, as bitcoin-related markets are either
not significant, not regulated, or both. Accordingly, the Market Value amounts
reported above may not accurately represent fair market value, and the actual
fair market value of our bitcoin may be different from such amounts and such
deviation may be material. Moreover, (i) the bitcoin market historically has
been characterized by significant volatility in price, limited liquidity and
trading volumes compared to sovereign currencies markets, relative anonymity, a
developing regulatory landscape, potential susceptibility to market abuse and
manipulation, and various other risks that are, or may be, inherent in its
entirely electronic, virtual form and decentralized network and (ii) we may not
be able to sell our bitcoins at the Market Value amounts indicated above, at the
market price as reported on the Coinbase exchange (our principal market) on the
date of sale, or at all.

Our digital asset impairment losses have significantly contributed to our
operating expenses and net loss. For the three months ended September 30, 2021,
digital asset impairment losses of $65.2 million represented 42.0% of our
operating expenses, compared to digital asset impairment losses of $44.2 million
representing 35.1% of our operating expenses in the three months ended
September 30, 2020, contributing to our net loss of $36.1 million for the three
months ended September 30, 2021 compared to net loss of $14.2 million for the
three months ended September 30, 2020. For the nine months ended September 30,
2021, digital asset impairment losses of $684.0 million represented 71.6% of our
operating expenses, compared to $44.2 million in digital asset impairment losses
representing 15.1% of our operating expenses in the nine months ended
September 30, 2020, contributing to our net loss of $445.5 million for the nine
months ended September 30, 2021 compared to net loss of $10.2 million for the
nine months ended September 30, 2020.

As of October 27, 2021, we held approximately 114,042 bitcoins that were acquired at an aggregate purchase price of $3.160 billion and an average purchase price of approximately $27,713 per bitcoin, inclusive of fees and expenses. As of October 27, 2021, at 4:00 p.m. Eastern Time, the market price of one bitcoin reported on the Coinbase exchange was $59,111.02.

Our Enterprise Analytics Software Strategy



As a global leader in enterprise analytics software and services, our vision is
to enable Intelligence Everywhere. Our core offering, MicroStrategy 2021™, helps
achieve this vision by delivering actionable intelligence and modern analytics
on an open, comprehensive enterprise platform. MicroStrategy 2021 allows our
customers to build high-performance, governed, and secure applications that can
scale across their enterprises.

Our core product offering is our software platform. In December 2020, we released MicroStrategy 2021, the newest release of our flagship enterprise analytics platform, which provides customers with the following features:

• Modern Analytics: We offer a modern analytics experience by delivering

insights across multiple devices to users via our HyperIntelligence®

products, visualization and reporting capabilities, mobility features, and

custom applications developed on our platform.

o HyperIntelligence-Our platform improves business processes by providing

cards with contextual intelligence, suggestions, and workflows directly

within the websites, applications, and mobile devices that people rely

on every day. For example, users can simply hover over a highlighted

word on a website to instantly bring up relevant, contextual insights on


          key data.


       o  Data Visualization and Reporting-Our platform uses Dossier®, our

self-service dashboarding tool, that provides users with the formatting,


          layout, and input controls they need to build beautiful analytics
          applications.


       o  Transformational Mobility-Our platform empowers the increasingly mobile
          workforce to make decisions and take action quickly on-the-go. It
          delivers more ways for organizations to quickly deploy mobile
          productivity apps for a variety of business functions and roles on any
          standard device.


       o  Custom Applications-Our platform enables users to create highly
          customized web and mobile applications using the Document tool.


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• Open, Federated Architecture: Our strategy is to embrace innovation and


      deliver the most open analytics platform on the market.


o Federated Analytics-Our platform provides analysts and data scientists

with seamless access to trusted, governed data directly within their

favorite tools. MicroStrategy 2021 includes integrations with Microsoft

Excel, Power BI, and Tableau to provide users with the flexibility to


          leverage trusted data from MicroStrategy directly within the client
          applications they are accustomed to. MicroStrategy 2021 also provides
          integrations for Jupyter and R Studio to enable data scientists to

connect to published MicroStrategy data, leverage it in their tools, and


          publish updated data back into MicroStrategy 2021-all without leaving
          Jupyter or R Studio.

o APIs and Gateways-Our gateways, application programming interfaces


          ("APIs"), and connectors enable MicroStrategy 2021 to integrate with the
          most popular enterprise platforms and tools. In addition to over 200
          connectors to popular drivers and gateways to enterprise assets, we
          offer a comprehensive set of Representational State Transfer APIs that

makes it easy to embed the platform in packaged and custom applications,


          workflows, and devices.


       o  Multiple Deployment Options-We also believe that customers should have
          the choice of where to deploy their analytics platform without
          compromising functionality. Our fully featured platform can be deployed
          in three ways: on premises, the customer's cloud environment, or the

MicroStrategy Cloud™ Environment ("MCE"). MCE is a cloud subscription

service that allows customers to deploy the platform on Amazon Web

Services ("AWS") or Microsoft Azure environments hosted and managed by

us.

• Enterprise Platform: Our platform is designed to securely scale analytics

across the enterprise. MicroStrategy 2021 has the tools that enable

organizations to deliver secure, high-performance applications at scale.

o Enterprise Semantic Graph™-The engine of our platform is our proprietary

Enterprise Semantic Graph, which provides a structured view of a

company's data assets by organizing them into understandable business

terms. Our Enterprise Semantic Graph also enriches metadata content with

real-time location intelligence and content and system usage telemetry.

The Enterprise Semantic Graph allows users to have a consistent and

secure view across multiple data sources to deliver a single version of


          truth.


       o  Scalability-Our platform powers some of the largest business
          intelligence deployments in the world. Our platform is designed to scale
          efficiently to hundreds of thousands of users, with millions of
          personalized queries, across hundreds of applications, built on top of
          the largest datasets.


       o  Security- Our platform includes a comprehensive set of features for
          superior administration, security, and architecture, including

role-based access to both row and column data. Our cloud environment


          also provides robust security delivered via annual certification,
          regular assessment, and proactive enhancements.



Our customers include leading global organizations from a wide range of industries, including retail, consulting, technology, manufacturing, banking, insurance, finance, healthcare, telecommunications, as well as the public sector.





To stand apart in a highly competitive market, we depend on the effectiveness
with which we can differentiate our offerings from those of large software
vendors that provide products across multiple lines of business, including one
or more products that directly compete with our offerings, and other potential
competitors across analytics implementation projects of varying sizes.

Impact of COVID-19 on Our Software Strategy





The COVID-19 pandemic has resulted, and may continue to result, in significant
economic disruption despite progress made in the development and distribution of
vaccines. It has already disrupted global travel and supply chains and adversely
impacted global commercial activity. Considerable uncertainty still surrounds
COVID-19, the evolution of its variants, its potential long-term economic
effects, as well as the effectiveness of any responses taken by government
authorities and businesses and of various efforts to inoculate the global
population. The travel restrictions, limits on hours of operations and/or
closures of non-essential businesses, and other efforts to curb the spread of
COVID-19 have significantly disrupted business activity globally and there is
uncertainty as to when these disruptions will fully subside.

Significant uncertainty continues to exist concerning the impact of the COVID-19
pandemic on our customers' and prospects' business and operations in future
periods. Although our total revenues for the three and nine months ended
September 30, 2021 were not materially impacted by COVID-19, we believe our
revenues may be negatively impacted in future periods until the effects of the
pandemic have fully subsided and the current macroeconomic environment has
substantially recovered. The uncertainty related to COVID-19 may also result in
increased volatility in the financial projections we use as the basis for
estimates and assumptions used in our financial statements.

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We have adapted our operations to meet the challenges of this uncertain and
rapidly evolving situation, including establishing remote working arrangements
for our employees, limiting non-essential business travel, and cancelling or
shifting our customer, employee, and industry events to a virtual-only format
for the foreseeable future.

We have received, and may continue to receive, government assistance from
various relief packages available in countries where we operate. For example, in
the United States, the Coronavirus Aid, Relief, and Economic Security Act (the
"CARES Act") was enacted on March 27, 2020 to provide broad-based economic
relief to various sectors of the U.S. economy through a variety of means,
including payroll and income tax deferrals and employee retention credits. We
deferred payment of $4.6 million of our employer portion of U.S. social security
taxes accrued through December 31, 2020, half of which we expect to pay by
December 31, 2021 and the remainder by December 31, 2022. Where taxes payable to
government entities have been deferred to a later date, no reduction of expenses
has been recorded.

Effects of the COVID-19 pandemic that may negatively impact our business in
future periods include, but are not limited to: limitations on the ability of
our customers to conduct their business, purchase our products and services, and
make timely payments; curtailed consumer spending; deferred purchasing
decisions; delayed consulting services implementations; and decreases in product
licenses revenues driven by channel partners. We will continue to actively
monitor the nature and extent of the impact to our business, operating results,
and financial condition.



Operating Highlights


The following table sets forth certain operating highlights (in thousands) for the three and nine months ended September 30, 2021 and 2020:



                                             Three Months Ended           Nine Months Ended
                                                September 30,               September 30,
                                             2021          2020           2021          2020
Revenues
Product licenses                           $  25,830     $  29,573     $   69,261     $  56,973
Subscription services                         10,853         8,305         31,221        24,294
Total product licenses and subscription
services                                      36,683        37,878        100,482        81,267
Product support                               70,387        71,352        212,063       212,548
Other services                                20,924        18,178         63,702        55,601
Total revenues                               127,994       127,408        376,247       349,416
Cost of revenues
Product licenses                                 383           545          1,290         1,729
Subscription services                          4,282         3,656         11,720        11,512
Total product licenses and subscription
services                                       4,665         4,201         13,010        13,241
Product support                                4,679         5,679         14,353        19,234
Other services                                12,975        11,856         40,543        37,795
Total cost of revenues                        22,319        21,736         67,906        70,270
Gross profit                                 105,675       105,672        308,341       279,146
Operating expenses
Sales and marketing                           38,209        35,330        116,728       109,799
Research and development                      28,211        26,638         86,242        78,606
General and administrative                    23,751        19,733         68,397        60,514
Digital asset impairment losses               65,165        44,242        684,034        44,242
Total operating expenses                     155,336       125,943        955,401       293,161
Loss from operations                       $ (49,661 )   $ (20,271 )   $ (647,060 )   $ (14,015 )




We have incurred and may continue to incur significant impairment losses on our
digital assets and we may recognize gains upon sale of our digital assets in the
future, which would be presented net of any impairment losses within operating
expenses. In addition, we base our internal operating expense forecasts on
expected revenue trends and strategic objectives in our enterprise analytics
software business. Many of our expenses, such as office leases and certain
personnel costs, are relatively fixed. Accordingly, any shortfall in revenue in
our software business may cause significant variation in our operating
results. We therefore believe that quarter-to-quarter comparisons of our
operating results may not be a good indication of our future performance.



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Employees

As of September 30, 2021, we had a total of 2,057 employees, of whom 787 were
based in the United States and 1,270 were based internationally. The following
table summarizes employee headcount as of the dates indicated:

                              September 30,      December 31,       September 30,
                                  2021               2020               2020
Subscription services                     71                49                  54
Product support                          165               154                 165
Consulting                               393               393                 397
Education                                 36                37                  38
Sales and marketing                      473               479                 495
Research and development                 661               642                 666
General and administrative               258               243                 258
Total headcount                        2,057             1,997               2,073

Share-based Compensation Expense





As discussed in Note 10, Share-based Compensation, to the Consolidated Financial
Statements, we have outstanding stock options to purchase shares of our class A
common stock, restricted stock units, and certain other stock-based awards under
our 2013 Equity Plan, as well as opportunities for eligible employees to
purchase shares of our class A common stock under our 2021 ESPP. Share-based
compensation expense (in thousands) from these awards was recognized in the
following cost of revenues and operating expense line items in our Consolidated
Statements of Operations for the periods indicated:



                                           Three Months Ended          Nine Months Ended
                                              September 30,              September 30,
                                            2021          2020          2021         2020
Cost of subscription services revenues   $        83     $    16     $      172     $    49
Cost of product support revenues                 345          34            787         108
Cost of consulting revenues                      240           0            424           0
Cost of education revenues                        34          67             66         200
Sales and marketing                            3,600         203          9,239       1,009
Research and development                       2,956         625          7,546       1,837
General and administrative                     4,908       1,615        

12,739 4,694 Total share-based compensation expense $ 12,166 $ 2,560 $ 30,973 $ 7,897






As of September 30, 2021, we estimated that an aggregate of approximately $151.1
million of additional share-based compensation expense associated with the 2013
Equity Plan and the 2021 ESPP will be recognized over a remaining weighted
average period of 3.3 years.



Non-GAAP Financial Measures



We are providing supplemental financial measures for (i) non-GAAP income from
operations that excludes the impact of our share-based compensation expense and
impairment losses and gains on sale from intangible assets, which include our
digital assets, (ii) non-GAAP net income and non-GAAP diluted earnings per share
that exclude the impact of our share-based compensation expense, impairment
losses and gains on sale from intangible assets, which include our digital
assets, interest expense arising from the amortization of debt issuance costs on
our long-term debt, and related income tax effects, and (iii) certain non-GAAP
constant currency revenues, cost of revenues, and operating expenses that
exclude foreign currency exchange rate fluctuations. These supplemental
financial measures are not measurements of financial performance under generally
accepted accounting principles in the United States ("GAAP") and, as a result,
these supplemental financial measures may not be comparable to similarly titled
measures of other companies. Management uses these non-GAAP financial measures
internally to help understand, manage, and evaluate our business performance and
to help make operating decisions.

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We believe that these non-GAAP financial measures are also useful to investors
and analysts in comparing our performance across reporting periods on a
consistent basis. The first supplemental financial measure excludes (i) a
significant non-cash expense that we believe is not reflective of our general
business performance, and for which the accounting requires management judgment
and the resulting share-based compensation expense could vary significantly in
comparison to other companies and (ii) significant impairment losses and gains
on sale from intangible assets, which include our bitcoin. The second set of
supplemental financial measures excludes the impact of (i) share-based
compensation expense, (ii) impairment losses and gains on sale from intangible
assets, which include our bitcoin, (iii) non-cash interest expense arising from
the amortization of debt issuance costs related to our long-term debt, and (iv)
related income tax effects. The third set of supplemental financial measures
excludes changes resulting from fluctuations in foreign currency exchange rates
so that results may be compared to the same period in the prior year on a
non-GAAP constant currency basis. We believe the use of these non-GAAP financial
measures can also facilitate comparison of our operating results to those of our
competitors. With respect to the exclusion of impairment losses on bitcoin in
the first two supplemental financial measures, we also believe that adjusting
our operating results to remove GAAP impairment losses aligns with our corporate
strategy of acquiring and holding bitcoin because the impairment losses do not
account for the subsequent increases in market value we have experienced while
holding our bitcoin. In addition, in conjunction with other excluded items, the
exclusion of impairment losses on bitcoin helps to provide greater transparency
on the operating results from our enterprise analytics software business.

Non-GAAP financial measures are subject to material limitations as they are not
in accordance with, or a substitute for, measurements prepared in accordance
with GAAP. For example, we expect that share-based compensation expense, which
is excluded from the first two non-GAAP financial measures, will continue to be
a significant recurring expense over the coming years and is an important part
of the compensation provided to certain employees, officers, and
directors. Similarly, we expect that interest expense arising from the
amortization of debt issuance costs will continue to be a recurring expense over
the term of the long-term debt. We have also excluded impairment losses and
gains on sale from intangible assets from the first two non-GAAP financial
measures, either of which may occur in future periods as a result of our
continued holdings of significant amounts of bitcoin. Our non-GAAP financial
measures are not meant to be considered in isolation and should be read only in
conjunction with our Consolidated Financial Statements, which have been prepared
in accordance with GAAP. We rely primarily on such Consolidated Financial
Statements to understand, manage, and evaluate our business performance and use
the non-GAAP financial measures only supplementally.

The following is a reconciliation of our non-GAAP income from operations, which
excludes the impact of (i) share-based compensation expense and (ii) impairment
losses and gains on sale from intangible assets, which include our digital
assets, to its most directly comparable GAAP measures (in thousands) for the
periods indicated:

                                             Three Months Ended           Nine Months Ended
                                                September 30,               September 30,
                                             2021          2020           2021          2020
Reconciliation of non-GAAP income from
operations:
Loss from operations                       $ (49,661 )   $ (20,271 )   $ (647,060 )   $ (14,015 )
Share-based compensation expense              12,166         2,560         30,973         7,897
Digital asset impairment losses               65,165        44,242        684,034        44,242
Non-GAAP income from operations            $  27,670     $  26,531     $   67,947     $  38,124






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The following are reconciliations of our non-GAAP net income and non-GAAP
diluted earnings per share, in each case excluding the impact of (i) share-based
compensation expense (ii) impairment losses and gains on sale from intangible
assets, which include our digital assets, (iii) interest expense arising from
the amortization of debt issuance costs on our long-term debt, and (iv) related
income tax effects to their most directly comparable GAAP measures (in
thousands, except per share data) for the periods indicated:



                                             Three Months Ended           Nine Months Ended
                                                September 30,               September 30,
                                             2021          2020           2021          2020
Reconciliation of non-GAAP net income:
Net loss                                   $ (36,136 )   $ (14,229 )   $ (445,503 )   $ (10,185 )
Share-based compensation expense              12,166         2,560         30,973         7,897
Digital asset impairment losses               65,165        44,242        684,034        44,242
Interest expense arising from
amortization of debt issuance costs            2,107             0          5,084             0
Income tax effects (1)                       (24,736 )     (12,729 )     (224,407 )     (12,293 )
Non-GAAP net income                        $  18,566     $  19,844     $   50,181     $  29,661

Reconciliation of non-GAAP diluted
earnings per share (2):
Diluted loss per share                     $   (3.61 )   $   (1.48 )   $   (45.47 )   $   (1.04 )
Share-based compensation expense (per
diluted share)                                  1.21          0.27           3.16          0.81
Digital asset impairment losses (per
diluted share)                                  6.52          4.59          69.81          4.52
Interest expense arising from
amortization of debt issuance costs (per
diluted share)                                  0.21          0.00           0.52          0.00
Income tax effects (per diluted share)         (2.47 )       (1.32 )       (22.90 )       (1.26 )
Non-GAAP diluted earnings per share        $    1.86     $    2.06     $     5.12     $    3.03

(1) Income tax effects reflect the net tax effects of stock-based compensation


       expense, digital asset impairment losses, and interest expense for
       amortization of debt issuance costs.

(2) For reconciliation purposes, the non-GAAP diluted earnings (loss) per share

calculations use the same weighted average shares outstanding as that used


       in the GAAP diluted earnings (loss) per share calculations for the same
       period. For example, in periods of GAAP net loss, otherwise dilutive
       potential shares of common stock from our share-based compensation

arrangements and Convertible Notes are excluded from the GAAP diluted loss

per share calculation as they would be antidilutive, and therefore are also

excluded from the non-GAAP diluted earnings or loss per share calculation.








                                       31

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The following are reconciliations of certain non-GAAP constant currency revenues, cost of revenues, and operating expenses to their most directly comparable GAAP measures (in thousands) for the periods indicated:





                                                               Three Months Ended
                                                                 September 30,
                                                                                                              Non-GAAP
                                       Foreign Currency         Non-GAAP                                      Constant
                                        Exchange Rate           Constant                       GAAP %        Currency %
                          GAAP            Impact (1)          Currency (2)        GAAP         Change        Change (3)
                          2021               2021                 2021            2020          2021            2021
Product licenses        $  25,830     $             (146 )   $       25,976     $  29,573         -12.7 %          -12.2 %
revenues
Subscription services      10,853                    110             10,743         8,305          30.7 %           29.4 %
revenues
Product support            70,387                    450             69,937        71,352          -1.4 %           -2.0 %
revenues
Other services             20,924                    143             20,781        18,178          15.1 %           14.3 %
revenues
Cost of product             4,679                    (18 )            4,697         5,679         -17.6 %          -17.3 %
support revenues
Cost of other              12,975                    (53 )           13,028        11,856           9.4 %            9.9 %
services revenues
Sales and marketing        38,209                    (64 )           38,273        35,330           8.1 %            8.3 %

expenses


Research and               28,211                    399             27,812        26,638           5.9 %            4.4 %
development expenses
General and                23,751                     60             23,691        19,733          20.4 %           20.1 %
administrative
expenses

                                                                                                              Non-GAAP
                                       Foreign Currency         Non-GAAP                                      Constant
                                        Exchange Rate           Constant                       GAAP %        Currency %
                          GAAP            Impact (1)          Currency (2)        GAAP         Change        Change (3)
                          2020               2020                 2020            2019          2020            2020
Product licenses        $  29,573     $             (341 )   $       29,914     $  18,972          55.9 %           57.7 %
revenues
Subscription services       8,305                     91              8,214         7,894           5.2 %            4.1 %
revenues
Product support            71,352                    670             70,682        72,885          -2.1 %           -3.0 %
revenues
Other services             18,178                    269             17,909        19,942          -8.8 %          -10.2 %
revenues
Cost of product             5,679                      3              5,676         6,922         -18.0 %          -18.0 %
support revenues
Cost of other              11,856                     88             11,768        12,478          -5.0 %           -5.7 %
services revenues
Sales and marketing        35,330                   (235 )           35,565        43,935         -19.6 %          -19.1 %
expenses
Research and               26,638                     95             26,543        27,457          -3.0 %           -3.3 %
development expenses
General and                19,733                    (69 )           19,802        19,900          -0.8 %           -0.5 %
administrative
expenses


                                       32

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                                                                 Nine Months Ended
                                                                   September 30,
                                                                                                                Non-GAAP
                                         Foreign Currency         Non-GAAP                                      Constant
                                          Exchange Rate           Constant                       GAAP %        Currency %
                            GAAP            Impact (1)          Currency (2)        GAAP         Change        Change (3)
                            2021               2021                 2021            2020          2021            2021
Product licenses          $  69,261     $              311     $       68,950     $  56,973          21.6 %           21.0 %
revenues
Subscription services        31,221                    564             30,657        24,294          28.5 %           26.2 %
revenues
Product support             212,063                  4,792            207,271       212,548          -0.2 %           -2.5 %
revenues
Other services revenues      63,702                  1,524             62,178        55,601          14.6 %           11.8 %
Cost of product support      14,353                    123             14,230        19,234         -25.4 %          -26.0 %
revenues
Cost of other services       40,543                    819             39,724        37,795           7.3 %            5.1 %
revenues
Sales and marketing         116,728                  1,348            115,380       109,799           6.3 %            5.1 %
expenses
Research and                 86,242                  1,502             84,740        78,606           9.7 %            7.8 %
development expenses
General and                  68,397                    406             67,991        60,514          13.0 %           12.4 %
administrative expenses

                                                                                                                Non-GAAP
                                         Foreign Currency         Non-GAAP                                      Constant
                                          Exchange Rate           Constant                       GAAP %        Currency %
                            GAAP            Impact (1)          Currency (2)        GAAP         Change        Change (3)
                            2020               2020                 2020            2019          2020            2020
Product licenses          $  56,973     $           (1,537 )   $       58,510     $  57,384          -0.7 %            2.0 %
revenues
Subscription services        24,294                      9             24,285        22,142           9.7 %            9.7 %
revenues
Product support             212,548                 (1,671 )          214,219       217,313          -2.2 %           -1.4 %
revenues
Other services revenues      55,601                   (229 )           55,830        55,957          -0.6 %           -0.2 %
Cost of product support      19,234                   (175 )           19,409        21,710         -11.4 %          -10.6 %
revenues
Cost of other services       37,795                   (605 )           38,400        41,055          -7.9 %           -6.5 %
revenues
Sales and marketing         109,799                 (2,340 )          112,139       140,968         -22.1 %          -20.5 %
expenses
Research and                 78,606                   (370 )           78,976        83,436          -5.8 %           -5.3 %
development expenses
General and                  60,514                   (492 )           61,006        63,684          -5.0 %           -4.2 %
administrative expenses





(1) The "Foreign Currency Exchange Rate Impact" reflects the estimated impact of

fluctuations in foreign currency exchange rates on international components

of our Consolidated Statements of Operations. It shows the increase

(decrease) in material international revenues or expenses, as applicable,

from the same period in the prior year, based on comparisons to the prior


      year quarterly average foreign currency exchange rates. The term
      "international" refers to operations outside of the United States and
      Canada.

(2) The "Non-GAAP Constant Currency" reflects the current period GAAP amount,

less the Foreign Currency Exchange Rate Impact.

(3) The "Non-GAAP Constant Currency % Change" reflects the percentage change


      between the current period Non-GAAP Constant Currency amount and the GAAP
      amount for the same period in the prior year.

Critical Accounting Policies



Our discussion and analysis of our financial condition and results of operations
are based on our Consolidated Financial Statements, which have been prepared in
accordance with GAAP.

The preparation of our Consolidated Financial Statements requires us to make
estimates and judgments that affect the reported amounts of assets, liabilities,
and equity, the disclosure of contingent assets and liabilities at the date of
the financial statements, and the reported amounts of revenues and expenses
during the reporting period. These estimates, particularly estimates relating to
revenue recognition and, in the prior year only, to our Convertible Notes prior
to the adoption of ASU 2020-06, have a material impact on our Consolidated
Financial Statements. Actual results and outcomes could differ from these
estimates and assumptions.

The section "Critical Accounting Policies" included in Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2020 provides a more detailed explanation of the judgments made and a discussion of our accounting estimates and policies relating to revenue recognition. There have been no significant changes in such estimates and policies since December 31, 2020.


                                       33

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Results of Operations

Comparison of the three and nine months ended September 30, 2021 and 2020

Revenues

Except as otherwise indicated herein, the term "domestic" refers to operations in the United States and Canada and the term "international" refers to operations outside of the United States and Canada.



Product licenses and subscription services revenues. The following table sets
forth product licenses and subscription services revenues (in thousands) and
related percentage changes for the periods indicated:



                                    Three Months Ended                      Nine Months Ended
                                       September 30,             %            September 30,             %
                                     2021          2020       Change        2021          2020       Change
Product Licenses and
Subscription Services Revenues:
Product Licenses
Domestic                          $   16,662     $ 22,894       -27.2 %   $  39,927     $ 35,557        12.3 %
International                          9,168        6,679        37.3 %      29,334       21,416        37.0 %
Total product licenses revenues       25,830       29,573       -12.7 %      69,261       56,973        21.6 %
Subscription Services
Domestic                               7,717        6,176        25.0 %      22,782       18,304        24.5 %
International                          3,136        2,129        47.3 %       8,439        5,990        40.9 %
Total subscription services
revenues                              10,853        8,305        30.7 %      31,221       24,294        28.5 %
Total product licenses and
subscription services revenues    $   36,683     $ 37,878        -3.2 %   $ 100,482     $ 81,267        23.6 %



The following table sets forth a summary, grouped by size, of the number of recognized product licenses transactions for the periods indicated:





                                                 Three Months Ended                  Nine Months Ended
                                                    September 30,                      September 30,
                                              2021                2020            2021                2020
Product Licenses Transactions with
Recognized Licenses Revenue in the
Applicable Period:
More than $1.0 million in licenses
revenue recognized                                   5                   3               9                  4
Between $0.5 million and $1.0 million in
licenses revenue recognized                          4                   6              16                 13
Total                                                9                   9              25                 17
Domestic:
More than $1.0 million in licenses
revenue recognized                                   4                   3               7                  3
Between $0.5 million and $1.0 million in
licenses revenue recognized                          3                   4               9                  7
Total                                                7                   7              16                 10
International:
More than $1.0 million in licenses
revenue recognized                                   1                   0               2                  1
Between $0.5 million and $1.0 million in
licenses revenue recognized                          1                   2               7                  6
Total                                                2                   2               9                  7




                                       34

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The following table sets forth the recognized revenue (in thousands) attributable to product licenses transactions, grouped by size, and related percentage changes for the periods indicated:





                                        Three Months Ended                      Nine Months Ended
                                           September 30,             %            September 30,             %
                                         2021          2020       Change        2021          2020       Change
Product Licenses Revenue Recognized
in the Applicable Period:
More than $1.0 million in licenses
revenue recognized                    $    7,283     $ 13,175       -44.7 %   $  17,422     $ 16,370         6.4 %
Between $0.5 million and $1.0
million in licenses revenue
recognized                                 2,594        4,194       -38.1 %      10,485        8,838        18.6 %
Less than $0.5 million in licenses
revenue recognized                        15,953       12,204        30.7 %      41,354       31,765        30.2 %
Total                                     25,830       29,573       -12.7 %      69,261       56,973        21.6 %
Domestic:
More than $1.0 million in licenses
revenue recognized                         6,236       13,175       -52.7 %      13,942       13,175         5.8 %
Between $0.5 million and $1.0
million in licenses revenue
recognized                                 1,900        2,865       -33.7 %       5,977        4,698        27.2 %
Less than $0.5 million in licenses
revenue recognized                         8,526        6,854        24.4 %      20,008       17,684        13.1 %
Total                                     16,662       22,894       -27.2 %      39,927       35,557        12.3 %
International:
More than $1.0 million in licenses
revenue recognized                         1,047            0         n/a         3,480        3,195         8.9 %
Between $0.5 million and $1.0
million in licenses revenue
recognized                                   694        1,329       -47.8 %       4,508        4,140         8.9 %
Less than $0.5 million in licenses
revenue recognized                         7,427        5,350        38.8 %      21,346       14,081        51.6 %
Total                                 $    9,168     $  6,679        37.3 %   $  29,334     $ 21,416        37.0 %




Product licenses revenues decreased $3.7 million and increased $12.3 million for
the three and nine months ended September 30, 2021, respectively, as compared to
the same periods in the prior year. For the three months ended September 30,
2021 and 2020, product licenses transactions with more than $0.5 million in
recognized revenue represented 38.2% and 58.7%, respectively, of our product
licenses revenues. For the nine months ended September 30, 2021, our top three
product licenses transactions totaled $10.1 million in recognized revenue, or
14.6% of total product licenses revenues, compared to $14.7 million, or 25.8% of
total product licenses revenues, for the nine months ended September 30, 2020.

Domestic product licenses revenues. Domestic product licenses revenues decreased
$6.2 million for the three months ended September 30, 2021, as compared to the
same period in the prior year, primarily due to a decrease in the average deal
size of transactions with more than $1.0 million in recognized revenue (in
particular, from one deal in the third quarter of 2020 that resulted in $9.8
million in recognized revenue in the prior year period) and a decrease in the
number of transactions with recognized revenue between $0.5 million and $1.0
million, partially offset by an increase in the average deal size of
transactions with less than $0.5 million in recognized revenue. Domestic product
licenses revenues increased $4.4 million for the nine months ended September 30,
2021, as compared to the same period in the prior year, primarily due to an
increase in the average deal size of transactions with less than $0.5 million in
recognized revenue and an increase in the number of transactions with more than
$0.5 million in recognized revenue.

International product licenses revenues. International product licenses revenues
increased $2.5 million for the three months ended September 30, 2021, as
compared to the same period in the prior year, primarily due to an increase in
the number of transactions with less than $0.5 million in recognized revenue and
more than $1.0 million in recognized revenue, partially offset by a decrease in
the number of transactions with recognized revenue between $0.5 million and $1.0
million. International product licenses revenues increased $7.9 million for the
nine months ended September 30, 2021, as compared to the same period in the
prior year, primarily due to an increase in the number of transactions with less
than $0.5 million in recognized revenue.

Subscription services revenues. Subscription services revenues are derived from
the MicroStrategy Cloud Environment, a cloud subscription service, and are
recognized ratably over the service period in the contract. Subscription
services revenues increased $2.5 million for the three months ended
September 30, 2021, as compared to the same period in the prior year, primarily
due to conversions to cloud-based subscriptions from existing on-premises
customers and an increase in the use of subscription services by existing
customers. Subscription services revenues increased $6.9 million for the nine
months ended September 30, 2021, as compared to the same period in the prior
year, primarily due to conversions to cloud-based subscriptions from existing
on-premises customers, an increase in the use of subscription services by
existing customers, and a $0.6 million favorable foreign currency exchange
impact.

                                       35

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Product support revenues. The following table sets forth product support
revenues (in thousands) and related percentage changes for the periods
indicated:



                                      Three Months Ended                       Nine Months Ended
                                         September 30,             %             September 30,             %
                                       2021          2020       Change        2021          2020        Change
Product Support Revenues:
Domestic                            $   40,350     $ 41,645        -3.1 %   $ 121,179     $ 126,073        -3.9 %
International                           30,037       29,707         1.1 %  

90,884 86,475 5.1 % Total product support revenues $ 70,387 $ 71,352 -1.4 % $ 212,063 $ 212,548 -0.2 %






Product support revenues are derived from providing technical software support
and software updates and upgrades to customers. Product support revenues are
recognized ratably over the term of the contract, which is generally one
year. Product support revenues decreased $1.0 million for the three months ended
September 30, 2021, as compared to the same period in the prior year, primarily
due to certain existing customers converting from perpetual product licenses
with separate support contracts to our subscription services or term product
licenses offerings. Product support revenues did not materially change for the
nine months ended September 30, 2021, as compared to the same period in the
prior year, primarily due to certain existing customers converting from
perpetual product licenses with separate support contracts to our subscription
services or term product licenses offerings, substantially offset by a $4.8
million favorable foreign currency exchange impact.

Other services revenues. The following table sets forth other services revenues (in thousands) and related percentage changes for the periods indicated:





                                      Three Months Ended                      Nine Months Ended
                                         September 30,             %            September 30,             %
                                       2021          2020       Change        2021          2020       Change

Other Services Revenues:
Consulting
Domestic                            $    9,202     $  7,384        24.6 %   $  27,728     $ 24,396        13.7 %
International                           10,536        9,570        10.1 %      32,343       27,577        17.3 %
Total consulting revenues               19,738       16,954        16.4 %      60,071       51,973        15.6 %
Education                                1,186        1,224        -3.1 %  

3,631 3,628 0.1 % Total other services revenues $ 20,924 $ 18,178 15.1 % $ 63,702 $ 55,601 14.6 %






Consulting revenues. Consulting revenues are derived from helping customers plan
and execute the deployment of our software.  Consulting revenues increased $2.8
million for the three months ended September 30, 2021, as compared to the same
period in the prior year, primarily due to an increase in billable hours
worldwide, partially offset by a decrease in average bill rates and a decrease
in billable travel and entertainment expenditures. Consulting revenues increased
$8.1 million for the nine months ended September 30, 2021, as compared to the
same period in the prior year, primarily due to an increase in billable hours
worldwide and a $1.4 million favorable foreign currency exchange impact,
partially offset by a decrease in average bill rates and a decrease in billable
travel and entertainment expenditures.

Education revenues. Education revenues are derived from the education and
training that we provide to our customers to enhance their ability to fully
utilize the features and functionality of our software. These offerings include
self-tutorials, custom course development, joint training with customers'
internal staff, and standard course offerings, with pricing dependent on the
specific offering delivered. Education revenues did not materially change for
the three and nine months ended September 30, 2021, as compared to the same
periods in the prior year.

                                       36

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Costs and Expenses

Cost of revenues. The following table sets forth cost of revenues (in thousands) and related percentage changes for the periods indicated:





                                    Three Months Ended                      Nine Months Ended
                                       September 30,             %            September 30,             %
                                     2021          2020       Change        2021          2020       Change
Cost of Revenues:
Product licenses and
subscription services:
Product licenses                  $      383     $    545       -29.7 %   $   1,290     $  1,729       -25.4 %
Subscription services                  4,282        3,656        17.1 %      11,720       11,512         1.8 %
Total product licenses and
subscription services                  4,665        4,201        11.0 %      13,010       13,241        -1.7 %
Product support                        4,679        5,679       -17.6 %      14,353       19,234       -25.4 %
Other services:
Consulting                            11,745       10,331        13.7 %      36,515       31,927        14.4 %
Education                              1,230        1,525       -19.3 %       4,028        5,868       -31.4 %
Total other services                  12,975       11,856         9.4 %      40,543       37,795         7.3 %
Total cost of revenues            $   22,319     $ 21,736         2.7 %   $  67,906     $ 70,270        -3.4 %




Cost of product licenses revenues. Cost of product licenses revenues consists of
referral fees paid to channel partners, the costs of product manuals and media,
and royalties paid to third-party software vendors. Cost of product licenses
revenues did not materially change for the three and nine months ended
September 30, 2021, as compared to the same periods in the prior year.



Cost of subscription services revenues. Cost of subscription services revenues
consists of equipment, facility and other related support costs, and personnel
and related overhead costs. Subscription services headcount increased 31.5% to
71 at September 30, 2021 from 54 at September 30, 2020. Cost of subscription
services revenues increased $0.6 million for the three months ended
September 30, 2021, as compared to the same period in the prior year primarily
due to a $1.0 million increase in technology infrastructure costs. Cost of
subscription services revenues did not materially change for the nine months
ended September 30, 2021, as compared to the same period in the prior year,
primarily due to a $1.6 million increase in technology infrastructure costs,
partially offset by a $1.3 million decrease in compensation and related costs
due to a decrease in average staffing levels.



Cost of product support revenues. Cost of product support revenues consists of
personnel and related overhead costs, including those under our Enterprise
Support program. Our Enterprise Support program utilizes primarily consulting
personnel to provide product support to our customers at our
discretion. Compensation related to personnel providing Enterprise Support
services is reported as cost of product support revenues. Product support
headcount was 165 as of both September 30, 2021 and 2020. Cost of product
support revenues decreased $1.0 million for the three months ended September 30,
2021, as compared to the same period in the prior year, primarily due to a $1.0
million decrease in compensation and related costs attributable to non-product
support personnel providing a decreased level of Enterprise Support
services. Cost of product support revenues decreased $4.9 million for the nine
months ended September 30, 2021, as compared to the same period in the prior
year, primarily due to a $3.0 million decrease in compensation and related costs
due to a decrease in product support average staffing levels, a $1.9 million
decrease in compensation and related costs attributable to non-product support
personnel providing a decreased level of Enterprise Support services, and a $0.6
million decrease in facility and other related support costs, partially offset
by a $0.7 million net increase in share-based compensation expense. The $0.7
million net increase in share-based compensation expense is primarily due to the
grant of additional awards under the 2013 Equity Plan.

Cost of consulting revenues. Cost of consulting revenues consists of personnel
and related overhead costs, excluding those under our Enterprise Support program
which are allocated to cost of product support revenues. Consulting headcount
decreased 1.0% to 393 at September 30, 2021 from 397 at September 30, 2020. Cost
of consulting revenues increased $1.4 million for the three months ended
September 30, 2021, as compared to the same period in the prior year, primarily
due to a $1.0 million increase in subcontractor costs and a $0.9 million
increase in compensation and related costs attributable to consulting personnel
providing a decreased level of Enterprise Support services, partially offset by
a $0.5 million decrease in compensation and related costs due to a decrease in
average staffing levels. Cost of consulting revenues increased $4.6 million for
the nine months ended September 30, 2021, as compared to the same period in the
prior year, primarily due to a $3.3 million increase in subcontractor costs, a
$1.6 million increase in compensation and related costs attributable to
consulting personnel providing a decreased level of Enterprise Support services,
and a $0.4 million increase in variable compensation, partially offset by a $1.0
million decrease in travel and entertainment expenditures. Included in cost of
consulting revenues for the nine months ended September 30, 2021 is an aggregate
$0.8 million unfavorable foreign currency exchange impact.

Cost of education revenues. Cost of education revenues consists of personnel and
related overhead costs and technology infrastructure costs. Education headcount
decreased 5.3% to 36 at September 30, 2021 from 38 at September 30, 2020. Cost
of education revenues did not materially change for the three months ended
September 30, 2021, as compared to the same period in the prior year. Cost of
education revenues decreased $1.8 million for the nine months ended
September 30, 2021, as compared to the same period in the prior

                                       37

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year, primarily due to a $0.8 million decrease in technology infrastructure
costs associated with education offerings that we made available at no charge
for a limited time period during the first half of 2020 in response to the
COVID-19 pandemic and a $0.6 million decrease in compensation and related costs
due to a decrease in average staffing levels.

Sales and marketing expenses. Sales and marketing expenses consist of personnel
costs, commissions, office facilities, travel, advertising, public relations
programs, and promotional events, such as trade shows, seminars, and technical
conferences. Sales and marketing headcount decreased 4.4% to 473 at
September 30, 2021 from 495 at September 30, 2020. The following table sets
forth sales and marketing expenses (in thousands) and related percentage changes
for the periods indicated:



                                      Three Months Ended                        Nine Months Ended
                                         September 30,             %              September 30,             %
                                       2021          2020        Change        2021          2020         Change
Sales and marketing expenses        $   38,209     $ 35,330          8.1 %   $ 116,728     $ 109,799          6.3 %




Sales and marketing expenses increased $2.9 million for the three months ended
September 30, 2021, as compared to the same period in the prior year, primarily
due to a $3.4 million net increase in share-based compensation expense and a
$0.5 million increase in marketing and advertising costs, partially offset by a
$1.0 million decrease in compensation and related costs due to a decrease in
average staffing levels. The $3.4 million net increase in share-based
compensation expense is primarily due to the grant of additional awards under
the 2013 Equity Plan.



Sales and marketing expenses increased $6.9 million for the nine months ended
September 30, 2021, as compared to the same period in the prior year, primarily
due to a $10.1 million increase in variable compensation and an $8.2 million net
increase in share-based compensation expense, partially offset by a $5.6 million
decrease in employee salaries due to a decrease in average staffing levels, a
$3.1 million decrease in travel and entertainment expenditures, a $1.5 million
decrease in facility and other related support costs, a $0.8 million decrease in
marketing and advertising costs, and a $0.5 million decrease in subcontractor
costs. The $8.2 million net increase in share-based compensation expense is
primarily due to the grant of additional awards under the 2013 Equity Plan and
the 2021 ESPP. Included in sales and marketing expenses for the nine months
ended September 30, 2021 is an aggregate $1.3 million unfavorable foreign
currency exchange impact.

Research and development expenses. Research and development expenses consist of
the personnel costs for our software engineering personnel, depreciation of
equipment, and other related costs. Research and development headcount decreased
0.8% to 661 at September 30, 2021 from 666 at September 30, 2020. The following
table summarizes research and development expenses (in thousands) and related
percentage changes for the periods indicated:



                                      Three Months Ended                       Nine Months Ended
                                         September 30,             %             September 30,             %
                                       2021          2020        Change        2021          2020        Change
Research and development expenses   $   28,211     $ 26,638          5.9 %   $  86,242     $ 78,606          9.7 %




Research and development expenses increased $1.6 million for the three months
ended September 30, 2021, as compared to the same period in the prior year,
primarily due to a $2.3 million net increase in share-based compensation
expense, partially offset by a $0.5 million decrease in facility and other
related support costs. The $2.3 million net increase in share-based compensation
expense is primarily due to the grant of additional awards under the 2013 Equity
Plan.



Research and development expenses increased $7.6 million for the nine months
ended September 30, 2021, as compared to the same period in the prior year,
primarily due to a $5.7 million net increase in share-based compensation
expense, a $2.1 million increase in variable compensation which, in the nine
months ended September 30, 2020, included certain COVID-19-related employer
payroll tax exemptions in the Asia Pacific region, and a $0.5 million increase
in technology infrastructure costs, partially offset by a $0.6 million decrease
in facility and other related support costs. The $5.7 million net increase in
share-based compensation expense is primarily due to the grant of additional
awards under the 2013 Equity Plan and the 2021 ESPP. Included in research and
development expenses for the nine months ended September 30, 2021 is an
aggregate $1.5 million unfavorable foreign currency exchange impact.

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General and administrative expenses. General and administrative expenses consist
of personnel and related overhead costs, and other costs of our executive,
finance, human resources, information systems, and administrative departments,
as well as third-party consulting, legal, and other professional fees. General
and administrative headcount was 258 as of both September 30, 2021 and 2020. The
following table sets forth general and administrative expenses (in thousands)
and related percentage changes for the periods indicated:



                                        Three Months Ended                      Nine Months Ended
                                           September 30,             %            September 30,             %
                                         2021          2020       Change        2021          2020       Change
General and administrative expenses   $   23,751     $ 19,733        20.4 %   $  68,397     $ 60,514        13.0 %




General and administrative expenses increased $4.0 million for the three months
ended September 30, 2021, as compared to the same period in the prior year,
primarily due to a $3.3 million net increase in share-based compensation expense
and a $1.8 million increase in legal, consulting, and other advisory costs,
partially offset by a $0.9 million decrease in compensation and related costs
due to a decrease in average staffing levels and a $0.8 million decrease in bad
debt expense. The $3.3 million net increase in share-based compensation expense
is primarily due to the grant of additional awards under the 2013 Equity Plan.



General and administrative expenses increased $7.9 million for the nine months
ended September 30, 2021, as compared to the same period in the prior year,
primarily due to an $8.0 million net increase in share-based compensation
expense and a $4.9 million increase in legal, consulting, and other advisory
costs, partially offset by a $3.6 million decrease in compensation and related
costs due to a decrease in average staffing levels, and a $1.3 million decrease
in bad debt expense. The $8.0 million net increase in share-based compensation
expense is primarily due to the grant of additional awards under the 2013 Equity
Plan, partially offset by certain awards becoming fully vested.

Digital asset impairment losses. Digital asset impairment losses are recognized
when the carrying value of our digital assets exceeds their lowest fair value at
any time since their acquisition. Impaired digital assets are written down to
fair value at the time of impairment, and such impairment loss cannot be
recovered for any subsequent increases in fair value. The following table sets
forth digital asset impairment losses (in thousands) and related percentage
changes for the periods indicated:



                                      Three Months Ended                      Nine Months Ended
                                         September 30,             %            September 30,             %
                                       2021          2020       Change     

2021 2020 Change Digital asset impairment losses $ 65,165 $ 44,242 47.3 % $ 684,034 $ 44,242 1446.1 %

We did not sell any of our digital assets during the three and nine months ended September 30, 2021.

Interest (Expense) Income, Net



For the three and nine months ended September 30, 2021, interest expense, net,
of $10.7 million and $17.5 million, respectively, were primarily related to the
contractual interest expense and amortization of issuance costs related to our
long-term debt arrangements. Refer to Note 6, Long-term Debt, to the
Consolidated Financial Statements for further information. For the three months
ended September 30, 2020, interest income, net, was not material. For the nine
months ended September 30, 2020, interest income, net, of $2.6 million was
primarily related to interest earned on cash and cash equivalents balances and
the amortization of the discount on our short-term investments.

Other Income (Expense), Net



For the three and nine months ended September 30, 2021, other income, net, of
$1.3 million and $1.6 million, respectively, were comprised primarily of foreign
currency transaction net gains. For the three and nine months ended
September 30, 2020 other expense, net, of $3.0 million and $4.5 million,
respectively, were comprised primarily of foreign currency transaction net
losses.

Benefit from Income Taxes



In determining our tax provision or benefit from income taxes, we estimate an
annual effective tax rate for the full fiscal year and apply that rate to our
income or loss before income taxes.  We also record discrete items in each
respective period as appropriate. The estimated effective tax rate is subject to
fluctuation based on the level and mix of earnings and losses by tax
jurisdiction, foreign tax rate differentials, and the relative impact of
permanent book to tax differences (e.g., non-deductible expenses). Each quarter,
a cumulative adjustment is recorded for any fluctuations in the estimated annual
effective tax rate as compared to the prior quarter. As a result of these
factors, and due to potential changes in our period-to-period results,
fluctuations in our effective tax rate and respective tax provisions or benefits
may occur.

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For the nine months ended September 30, 2021, we recorded a benefit from income
taxes of $217.4 million that resulted in an effective tax rate of 32.8%, as
compared to a benefit from income taxes of $5.7 million that resulted in an
effective tax rate of 36.0% for the nine months ended September 30, 2020. The
change in the effective tax rate in 2021 is mainly due to certain discrete items
and the change in the expected proportion of U.S. versus foreign income between
periods.

As of September 30, 2021, we estimated that we had NOL carryforwards, other
temporary differences and carryforwards, and credits that resulted in deferred
tax assets, net of valuation allowances and deferred tax liabilities, of $259.3
million.

As of September 30, 2021, we had a valuation allowance of $1.3 million related
to certain foreign tax credit carryforwards that, in our present estimation,
more likely than not will not be realized. If we are unable to regain or
increase profitability in future periods, we may be required to increase the
valuation allowance against our deferred tax assets, which could result in a
charge that would materially adversely affect net income in the period in which
the charge is incurred. We will continue to regularly assess the realizability
of deferred tax assets.

Deferred Revenue and Advance Payments



Deferred revenue and advance payments represent amounts received or due from our
customers in advance of our transferring our software or services to the
customer. In the case of multi-year service contracts arrangements, the Company
generally does not invoice more than one year in advance of services and does
not record deferred revenue for amounts that have not been invoiced. Revenue is
subsequently recognized in the period(s) in which control of the software or
services is transferred to the customer.

The following table summarizes deferred revenue and advance payments (in
thousands), as of:



                                                  September 30,       December 31,       September 30,
                                                      2021                2020               2020
Current:
Deferred product licenses revenue                $         2,315     $        1,495     $           186
Deferred subscription services revenue                    23,089             26,258              19,535
Deferred product support revenue                         130,339            156,216             134,632
Deferred other services revenue                            4,954              7,281               6,492
Total current deferred revenue and advance
payments                                         $       160,697     $      191,250     $       160,845
Non-current:
Deferred product licenses revenue                $            74     $          139     $           140
Deferred subscription services revenue                       590              8,758               5,988
Deferred product support revenue                           6,973              5,055               4,759
Deferred other services revenue                              665                710                 770
Total non-current deferred revenue and advance
payments                                         $         8,302     $       14,662     $        11,657
Total current and non-current:
Deferred product licenses revenue                $         2,389     $        1,634     $           326
Deferred subscription services revenue                    23,679             35,016              25,523
Deferred product support revenue                         137,312            161,271             139,391
Deferred other services revenue                            5,619              7,991               7,262
Total current and non-current deferred revenue
and advance payments                             $       168,999     $      205,912     $       172,502




Total deferred revenue and advance payments decreased $36.9 million as of
September 30, 2021, as compared to December 31, 2020, primarily due to the
timing of product support and subscription services renewals and the
presentation of multi-year contracts. The portions of such multi-year contracts
that will be invoiced in the future are not presented on the balance sheet in
"Accounts receivable, net" and "Deferred revenue and advance payments" and
instead are included in the remaining performance obligation disclosure
below. Included in our international deferred revenue balances at September 30,
2021 is a $3.3 million unfavorable foreign currency impact from the general
strengthening of the U.S. dollar compared to the fourth quarter of 2020. The
decrease in total deferred revenue and advance payments as of September 30, 2021
as compared to September 30, 2020 was not material.

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Our remaining performance obligation represents all future revenue under
contract and includes deferred revenue and advance payments and billable
non-cancelable amounts that will be invoiced and recognized as revenue in future
periods. The remaining performance obligation excludes contracts that are billed
in arrears, such as certain time and materials contracts. As of September 30,
2021, we had an aggregate transaction price of $198.9 million allocated to the
remaining performance obligation related to product support, subscription
services, other services, and in limited cases, product licenses contracts. We
expect to recognize approximately $168.3 million of the remaining performance
obligation over the next 12 months and the remainder thereafter. However, the
timing and ultimate recognition of our deferred revenue and advance payments and
other remaining performance obligations depend on our satisfaction of various
performance obligations, and the amount of deferred revenue and advance payments
and remaining performance obligations at any date should not be considered
indicative of revenues for any succeeding period.

Liquidity and Capital Resources



Liquidity. Our principal sources of liquidity are cash and cash equivalents and
on-going collection of our accounts receivable. Cash and cash equivalents may
include holdings in bank demand deposits, money market instruments, certificates
of deposit, and U.S. Treasury securities. Under our Treasury Reserve Policy and
bitcoin acquisition strategy, we use a significant portion of our cash to
acquire bitcoins, which are classified as indefinite-lived intangible assets.

As of September 30, 2021 and December 31, 2020, the amount of cash and cash
equivalents held by our U.S. entities was $16.4 million and $13.7 million,
respectively, and by our non-U.S. entities was $40.6 million and $46.0 million,
respectively. We earn a significant amount of our revenues outside the United
States. We repatriated foreign earnings and profits of $186.6 million during
2020 and $57.5 million during the nine months ended September 30, 2021. As of
September 30, 2021, the accumulated undistributed foreign earnings and profits
is estimated to be $109.5 million. Beginning in the third quarter of 2020, we
determined to no longer permanently reinvest our foreign earnings and
profits. Therefore, we accrued for foreign withholding tax and U.S. state income
taxes on undistributed foreign earnings in addition to the Transition Tax and
GILTI tax.

We believe that existing cash and cash equivalents held by us and cash and cash
equivalents anticipated to be generated by us are sufficient to meet working
capital requirements, anticipated capital expenditures, and contractual
obligations for at least the next 12 months. As of September 30, 2021, we held
approximately 114,042 bitcoins. We do not believe we will need to sell any of
our bitcoins within the next twelve months to meet our working capital
requirements, although we may from time to time sell bitcoins as part of
treasury management operations, including to increase our cash balances. The
bitcoin market historically has been characterized by significant volatility in
its price, limited liquidity and trading volumes compared to sovereign
currencies markets, relative anonymity, a developing regulatory landscape,
susceptibility to market abuse and manipulation, and various other risks
inherent in its entirely electronic, virtual form and decentralized
network. During times of instability in the bitcoin market, we may not be able
to sell our bitcoins at reasonable prices or at all. As a result, our bitcoins
are less liquid than our existing cash and cash equivalents and may not be able
to serve as a source of liquidity for us to the same extent as cash and cash
equivalents. In addition, upon sale of our bitcoin, we may incur additional
taxes related to any realized gains or we may incur capital losses as to which
the tax deduction may be limited.

On June 14, 2021, we entered into the Sale Agreement with Jefferies pursuant to
which we may issue and sell shares of our class A common stock having an
aggregate offering price of up to $1.0 billion from time to time through
Jefferies. During the three and nine months ended September 30, 2021, we sold
555,179 shares of our class A common stock under the Sale Agreement, at an
average gross price per share of approximately $727.64, for aggregate net
proceeds (less $4.5 million in sales commissions and expenses) of approximately
$399.5 million. As of September 30, 2021, approximately $596.0 million of our
class A common stock remained available for issuance and sale pursuant to the
Sale Agreement.

The following table sets forth a summary of our cash flows (in thousands) and related percentage changes for the periods indicated:





                                                   Nine Months Ended September 30,             %
                                                       2021                  2020           Change
Net cash provided by operating activities       $           90,586       $      28,297         220.1 %
Net cash used in investing activities           $       (2,037,353 )     $    (316,204 )       544.3 %
Net cash provided by (used in) financing
activities                                      $        1,946,169       $    (118,864 )     1,737.3 %




Net cash provided by operating activities. The primary source of our cash
provided by operating activities is cash collections of our accounts receivable
from customers following the sales and renewals of our product licenses and
product support, as well as consulting, education, and subscription services.
Our primary uses of cash in operating activities are for personnel-related
expenditures for software development, personnel-related expenditures for
providing consulting, education, and subscription services, and for sales and
marketing costs, general and administrative costs, and income taxes. Non-cash
items to further reconcile net loss to net cash provided by operating activities
consist primarily of depreciation and amortization, reduction in the carrying
amount of ROU lease assets, credit losses and sales allowances, deferred taxes,
share-based compensation expense, digital asset impairment losses, and
amortization of debt issuance costs on our long-term debt.

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Net cash provided by operating activities increased $62.3 million for the nine
months ended September 30, 2021, as compared to the same period in the prior
year, due to a $458.1 million increase from changes in non-cash items and a
$39.5 million increase from changes in operating assets and liabilities,
partially offset by a $435.3 million increase in net loss.

Net cash used in investing activities. The changes in net cash (used in)
provided by investing activities relate to purchases of digital assets,
purchases and redemptions of short-term investments, and expenditures on
property and equipment. Net cash used in investing activities increased $1.721
billion for the nine months ended September 30, 2021, as compared to the same
period in the prior year, due to a $1.610 billion increase in purchases of
bitcoins and a $119.9 million decrease in proceeds from the redemption of
short-term investments, partially offset by a $9.9 million decrease in purchases
of short-term investments. During the nine months ended September 30, 2021, we
purchased bitcoin using the net proceeds from the issuance of our 2027
Convertible Notes and 2028 Secured Notes, the issuance and sale of class A
common stock under the Sale Agreement, and excess cash. During the nine months
ended September 30, 2020, we purchased bitcoin using excess cash, including cash
from the liquidation of short-term investments.

Net cash provided by (used in) financing activities. The changes in net cash
provided by (used in) financing activities primarily relate to our issuance of
long-term debt, the sale of class A common stock offered under the Sale
Agreement, the purchase of treasury stock, the exercise of stock options under
the 2013 Equity Plan, and the issuance of class A common stock under the 2021
ESPP. Net cash provided by financing activities was $1.946 billion for the nine
months ended September 30, 2021, while net cash used in financing activities was
$118.9 million for the nine months ended September 30, 2020. The change in net
cash provided by (used in) financing activities was due to $1.050 billion in
gross proceeds from our 2027 Convertible Notes, $500.0 million in gross proceeds
from our 2028 Secured Notes, $404.0 million in gross proceeds from the sale of
class A common stock offered under the Sale Agreement, a $122.5 million decrease
in purchases of treasury stock, a $27.8 million increase in proceeds from the
exercise of stock options under the 2013 Equity Plan, and $2.9 million in
proceeds from the issuance of class A common stock under the 2021 ESPP,
partially offset by $24.7 million of issuance costs paid for our Convertible
Notes, $12.8 million of issuance costs paid for our 2028 Secured Notes, and $4.5
million of issuance costs paid related to the Sale Agreement.

Convertible Senior Notes and 2028 Senior Secured Notes



In December 2020 and February 2021, we issued $650.0 million aggregate principal
amount of the 2025 Convertible Notes and $1.050 billion aggregate principal
amount of the 2027 Convertible Notes. We used the net proceeds from the issuance
of the Convertible Notes to acquire bitcoin. The terms of the Convertible Notes
are discussed more fully in Note 6, Long-term Debt, to the Consolidated
Financial Statements. The Company did not pay any interest to holders of the
2025 Convertible Notes during the three months ended September 30, 2021. For the
nine months ended September 30, 2021, the Company paid $2.5 million in interest
to holders of the 2025 Convertible Notes. The 2027 Convertible Notes do not bear
regular interest and the Company has not paid any special interest to holders of
the 2027 Convertible Notes to date.

In June 2021, we issued $500.0 million aggregate principal amount of the 2028
Secured Notes. We used the net proceeds from the issuance of the 2028 Secured
Notes to acquire bitcoin. The terms of the 2028 Secured Notes are discussed more
fully in Note 6, Long-term Debt to the Consolidated Financial Statements. The
Company did not pay any interest to holders of the 2028 Secured Notes during the
three and nine months ended September 30, 2021.

Share repurchases. See "Part II. Item 2. Unregistered Sales of Equity Securities
and Use of Proceeds" of this Quarterly Report and Note 8, Treasury Stock, to the
Consolidated Financial Statements for further information.

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Contractual obligations.



The following table shows future minimum rent payments under noncancellable
operating leases with initial terms of greater than one year, payments related
to our Convertible Notes and 2028 Secured Notes (semi-annual interest payments
and principal upon maturity), payments under purchase agreements with initial
terms of greater than one year, and anticipated payments related to the
Transition Tax resulting from the Tax Act, based on the expected due dates of
the various installments as of September 30, 2021 (in thousands). The
contractual principal payments related to the 2028 Secured Notes are included in
the table below based on their stated maturity date of June 15, 2028 and our
expectation that the springing maturity feature of the 2028 Secured Notes will
not be triggered.



                                         Payments due by period ended September 30,
                              Total          2022       2023-2024      2025-2026      Thereafter
Contractual Obligations:
Operating leases           $   119,782     $ 15,001     $   28,450     $   

25,869 $ 50,462 2025 Convertible Notes 671,951 4,875 9,750 657,326

               0
2027 Convertible Notes       1,050,000            0              0              0       1,050,000
2028 Secured Notes             714,460       30,710         61,250         61,250         561,250
Purchase obligations            24,537       11,806         11,145          1,356             230
Transition Tax                  25,088        2,952         12,913          9,223               0
Total                      $ 2,605,818     $ 65,344     $  123,508     $  755,024     $ 1,661,942




Unrecognized tax benefits. As of September 30, 2021, we had $4.3 million of
total gross unrecognized tax benefits, including accrued interest, of which $2.9
million was recorded in "Other long-term liabilities" and $1.4 million was
recorded in "Deferred tax assets, net." The timing of any payments that could
result from these unrecognized tax benefits will depend on a number of factors,
and accordingly the amount and period of any future payments cannot be
estimated. We do not expect any significant tax payments related to these
obligations during 2021.

Off-balance sheet arrangements. As of September 30, 2021, we did not have any off-balance sheet arrangements that had a material impact on our financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources.

Recent Accounting Standards

See Note 2, Recent Accounting Standards, to the Consolidated Financial Statements for further information.

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