PRESS RELEASE

2011 Full-Year Results

6 March 2012

Growth in ordinary operating profit1 : + 1.9 %

› Even more solid financial structure

Increased dividend, proposed at 0.59 €/share (at the GM on 20 April 2012)

€ million(at 31 December) Audited accounts by auditors 2011 2010 Change

Consolidated turnover 562.3 564.7 - 0.4 %

Ordinary operating profit (ROPO) 1 39.6 38.9

as % of turnover 7.0 % 6.9 % + 1.9 %

Directly Owned Stores (5.2) (3.6) - 43.1 %

Network Services 44.6 42.1 + 5.8 %

Operating Profit (ROP) 37.8 37.9 - 0.3 % Directly Owned Stores (5.5) (3.9) - 41.3 % Network Services 43.0 41.4 + 3.8 %

Share of loss of associates

(3.1) (1.0) na

Corporate taxes 9.7 12.3 - 21.2 %

Group net profit share from continuing operations

as % of turnover

18.0

3.2 %

17.9

3.2 %

1.0 %

Net loss from assets held for sale (0.3) 2.2 na

Group net profit share 17.7 20.1 - 11.9 %

Net financial debt/EBITDA 2.8x 3.2x

(1) ROPO = operating profit excluding gains or losses on disposals and non-recurring items

Progress in ordinary operating profit (ROPO 1): objective reached

The operating profit (ROP) in 2011 reached €37.8 M. It includes non-recurring elements, representing an expense of €1.8 M in 2011 compared to an expense of €1.0 M in 2010, corresponding mainly to litigation and capital gains from disposals of Network Services activity.

Excluding these non-recurring items, the ordinary operating profit (ROPO),

at €39.6 M, posted growth of 1.9 %, in line with the stated objective.