- Investments in data quality and monitoring to take priority in 2021 after core infrastructure focus in 2020
“Year on year, the findings of the annual
“In late Q1 2020, volatile market conditions, combined with rapid process transformation during the shift to remote work, created the perfect storm of compliance challenges,” said
Top four key takeaways for 2020:
- The pandemic heightened challenges and shifted focus areas for compliance personnel
Financial firms had to adjust monitoring and alert coverage to adapt to the remote work transition during extreme market volatility. Market manipulation and alert management were cited as the two most important trade surveillance requirements for 63% and 54% of the respondents respectively. - Budget allocations shifted to core functionality
Approximately 30% of respondents reported budget increases in 2020 and expect this trend to continue in 2021. While vendor platform investments remained prioritized, budgets were re-directed to core technology functionality, and planned investments in innovation were put on hold. Meanwhile firms are shoring up internal expertise, with compliance personnel hiring expected to increase in 2021, with a focus on analyst-level professionals.
- Reputation management continues to be a driver of regtech investment decisions
68% of respondents confirmed that reputation management is the most important mandate of compliance departments, while 67% of respondents have dedicated resources specifically to manage reputational risk. Understanding the impacts of regulations continue to be a key concern for 48% of respondents, a number that has remained effectively unchanged since the survey’s inception. - The importance of compliance to firm operations continues to grow
74% of respondents in 2020 compared with 57% of the respondents in 2016 reported that their organization considers compliance standards highly important. Meanwhile 59% of respondents in 2020 compared with 40% of the respondents in 2016 report that compliance has a seat at the table in executive conversations about the firm’s strategic direction, a number that has grown year over year.
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