CINCINNATI - The Christ Hospital has been named to the fifth-annual NRC Health Consumer Loyalty Best in Class list. The award recognizes hospitals across the country that garner extraordinary loyalty from their patients. The Christ Hospital's ranking is number one in the region and the first time in the top ten nationally.
To qualify for the Consumer Loyalty Award, a hospital must receive at least 150 Top of Mind mentions on the Market Insights survey from April 1, 2021, through March 31, 2022. The top 100 scores nationally are awarded. The survey looked at more than 300,000 households and profiles across the United States.
'Being honored like this is validation of our team's commitment to doing everything it takes to build lasting relationships with patients and families across the communities that we serve year after year,' said Debbie Hayes President and CEO of The Christ Hospital Health Network. 'Ensuring that patients and their families receive exceptional care and the finest experiences with every interaction is our mission and influences all that we do. Our dedicated team and our culture of pursuing excellent, innovative and affordable care are just a few of the reasons the community remains loyal to our network.'
For nearly four decades, NRC Health has helped healthcare organizations illuminate and improve the moments that matter most to patients, residents, physicians, nurses and staff. The Consumer Loyalty Awards are the first and only loyalty-based hospital rankings in the U.S.
'During a time when we need it the most, these exceptional hospitals and health systems have shown us what it truly means to drive loyalty among their patient populations and put the care experience first,' said Helen Hrdy, Chief Growth Officer at NRC Health. 'This award is a reflection of the incredible work being done by The Christ Hospital Health Network to inspire consumer loyalty and bring Human Understanding into their practice. Congratulations to the 2022 Consumer Loyalty Award winners.'
For the full list of 2022 Consumer Loyalty Award winners, visit the NRC Health website here. About The Christ Hospital Health Network
The Christ Hospital Health Network is an acute care hospital located in Mt. Auburn with a remote hospital location in Liberty Township, five ambulatory outpatient centers and dozens of offices conveniently located throughout the region. More than 1,300 talented physicians and more than 6,500 dedicated team members support the Network. Its mission is to improve the health of the community and to create patient value by providing exceptional outcomes and the finest experiences, all in an affordable way. The Network has been recognized by U.S. News & World Report as the #1 hospital in the Cincinnati Region and awarded Healthgrades 'America's 50 Best Hospitals' for being in the top 1% in the nation for providing the highest clinical quality year over year. It is also a Press Ganey Guardian of Excellence Award recipient, which recognizes top-performing healthcare organizations that achieve the 95th percentile or above of performance in patient experience. The Christ Hospital is among a select number of hospitals in the nation to be awarded Magnet recognition for nursing excellence. For more than 130 years, The Christ Hospital has provided compassionate care to those it serves.
About NRC Health
For more than 40 years, National Research Corporation (NRC Health) (NASDAQ: NRC) has been committed to achieving Human Understanding and bringing healthcare organizations closer to their customers than ever before by illuminating and improving the key moments that define an experience and build trust. Guided by their uniquely empathic heritage, proprietary methods, skilled associates, and holistic approach, NRC Health helps its customers design experiences that exceed expectations, inspire loyalty, and improve well-being among patients, residents, physicians, nurses, and staff. For more information, write to info@nrchealth.com, or visit www.nrchealth.com
Contact:
Cincinnati
OH 45219
T: (513) 585-2000
NATIONAL RESEARCH CORPORATION 