The following contains management's discussion and analysis of our financial
condition and results of operations and should be read together with the
unaudited condensed consolidated financial statements and the related notes
thereto included elsewhere in this Form 10-Q (this "Form 10-Q") and the audited
consolidated financial statements and "Management's Discussion and Analysis of
Financial Condition and Results of Operations" included in our Annual Report on
Form 10-K filed with the Securities and Exchange Commission (the "SEC") on
February 26, 2020 (the "2019 Annual Report on Form 10-K"). This discussion
contains forward-looking statements that reflect our plans, estimates and
beliefs and involve numerous risks and uncertainties, including, but not limited
to, those described in the "Risk Factors" section of the 2019 Annual Report on
Form 10-K and in the "Risk Factors" section of this Form 10-Q, as such risk
factors may be updated from time to time in our periodic filings with the
SEC. Actual results may differ materially from those contained in any
forward-looking statements. You should carefully read "Special Note Regarding
Forward-Looking Statements" in this Form 10-Q.
Overview
We are one of the largest and fastest growing optical retailers in the United
States and a leader in the attractive value segment of the U.S. optical retail
industry. We believe that vision is central to quality of life and that people
deserve to see their best to live their best, regardless of their budget. Our
mission is to make quality eye care and eyewear affordable and accessible to all
Americans. We achieve this by providing eye exams, eyeglasses and contact lenses
to value seeking and lower income consumers. We deliver exceptional value and
convenience to our customers, with an opening price point that strives to be
among the lowest in the industry, enabled by our low-cost operating platform. We
reach our customers through a diverse portfolio of 1,201 retail stores across
five brands and 19 consumer websites as of September 26, 2020.
COVID-19
The COVID-19 pandemic and related federal, state and local governmental and
healthcare authority guidelines continue to impact our business results and
cause business disruption in the U.S. and globally. To date, the COVID-19
pandemic and related healthcare authority actions have directly and indirectly
impacted our operations, including the temporary closure of our stores to the
public between March and June 2020, and on consumer behavior, comparable store
sales, our employees and optometrists and the overall market. The COVID-19
pandemic has resulted in, and may continue to result in, state, city or local
quarantines, labor stoppages and shortages, changes in consumer purchasing
patterns, mandatory or voluntary shut-downs of retail locations, severe market
volatility, liquidity disruptions, and overall economic instability, which, in
many cases, have had, and we expect will continue to have, material adverse
impacts on our business, financial condition and results of operations. The
scope and nature of these impacts continue to evolve on a daily basis, including
with a potential resurgence in COVID-19 cases for the latter portion of this
fiscal year.
Since the onset of the COVID-19 pandemic, we have focused on ensuring the health
and safety of our employees and customers, securing liquidity, reducing expenses
and deferring discretionary capital expenditures. In response to the pandemic,
we temporarily closed all of our stores to the public across the U.S. on March
19, 2020 and successfully re-opened all stores with enhanced safety and cleaning
protocols by June 8, 2020. We also suspended all non-essential travel for our
employees and have implemented a remote work policy for certain corporate
employees. On March 17, 2020, as a precautionary measure to preserve financial
flexibility during the COVID-19 pandemic, we borrowed the remaining
$146.3 million in available funds under our revolving credit facility and, on
May 12, 2020, using proceeds from our issuance described below we repaid the
full amount outstanding under our revolving credit facility. On May 12, 2020, we
completed the issuance of 2.50% convertible senior notes due on May 15, 2025
(the "2025 Notes") and used the net proceeds to repay our outstanding borrowings
under our term loan and revolving credit facility. We also entered into an
amendment ("Credit Agreement Amendment") of our Amended and Restated Credit
Agreement, dated as of July 18, 2019 ("Credit Agreement") to suspend certain
financial maintenance covenants until testing at the end of the second fiscal
quarter of 2021, allowing us to focus on the prudent management of the business.
Since the beginning of the pandemic, we have also implemented capital spending
and expense reduction initiatives, including a temporary pause in new store
openings between March and June 2020, reduced near term marketing, a temporary
reduction in compensation across the organization until the second quarter of
2020, and working with a base of vendors and landlords to extend payment terms
and modify existing contracts. In the third quarter of 2020 we paid a tangible
appreciation bonus to our customer-facing doctors and associates.
We continue to monitor the evolving situation as there remain many uncertainties
regarding the pandemic and its resurgence, including its anticipated duration,
and, related healthcare authority guidelines. We will continue to evaluate
additional measures that we may elect to take as a response to the pandemic,
including, where appropriate,
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future action to reduce store hours and patient appointments or temporarily
close stores. There can be no assurance whether or when any such measures will
be adopted.
The disclosures contained in this Form 10-Q are made only as of the date hereof,
and we undertake no obligation to publicly update or revise any forward-looking
statement as a result of new information, future events or otherwise, except as
required by law. For further information, please see "Risk Factors" and
"Forward-Looking Statements."
Brand and Segment Information
Our operations consist of two reportable segments:
•Owned & Host - As of September 26, 2020, our owned brands consisted of 769
America's Best Contacts and Eyeglasses ("America's Best") retail stores and 119
Eyeglass World retail stores. In America's Best stores, vision care services are
provided by optometrists employed by us or by independent professional
corporations or similar entities. America's Best stores are primarily located in
high-traffic strip centers next to value-focused retailers. Eyeglass World
locations primarily feature vision care services provided by independent
optometrists and optometrists employed by independent professional corporations
or similar entities and on-site optical laboratories that enable stores to
quickly fulfill many customer orders and make repairs on site. Eyeglass World
stores are primarily located in freestanding or in-line locations near
high-foot-traffic shopping centers. Our host brands consisted of 54 Vista
Optical locations on select military bases and 29 Vista Optical locations within
select Fred Meyer stores as of September 26, 2020. We have strong, long-standing
relationships with our host partners and have maintained each partnership for
over 20 years. These brands provide eye exams primarily by independent
optometrists. All brands utilize our centralized laboratories. This segment also
includes sales from our America's Best, Eyeglass World, and Military
omni-channel websites.
•Legacy - We manage the operations of, and supply inventory and laboratory
processing services to, 230 Vision Centers in Walmart retail locations as of
September 26, 2020. This strategic relationship with Walmart is in its 30th
year. Pursuant to a January 2020 amendment to our management & services
agreement with Walmart, we added five additional Vision Centers in Walmart
stores in fiscal year 2020. On July 17, 2020, NVI and Walmart extended the
current term and economics of the management & services agreement by three years
to February 23, 2024; refer to Note 11. "Segment Reporting" included in Part I.
Item 1. of this Form 10-Q for further information. Under the management &
services agreement, our responsibilities include ordering and maintaining
merchandise inventory; arranging the provision of optometry services; providing
managers and staff at each location; training personnel; providing sales
receipts to customers; maintaining necessary insurance; obtaining and holding
required licenses, permits and accreditations; owning and maintaining store
furniture, fixtures and equipment; and developing annual operating budgets and
reporting. We earn management fees as a result of providing such services and
therefore we record revenue related to sales of products and product protection
plans to our legacy partner's customers on a net basis. Our management &
services agreement also allows our legacy partner to collect penalties if the
Vision Centers do not generate a requisite amount of revenues. No such penalties
have been assessed under our current arrangement, which began in 2012. We also
sell to our legacy partner merchandise that is stocked in retail locations we
manage pursuant to a separate supplier agreement, and provide centralized
laboratory services for the finished eyeglasses for our legacy partner's
customers in stores that we manage. We lease space from Walmart within or
adjacent to each of the locations we manage and use this space for vision care
services provided by independent optometrists or optometrists employed by us or
by independent professional corporations or similar entities. During the nine
months ended September 26, 2020, sales associated with our legacy partner
arrangement represented 8.4% of consolidated net revenue. This exposes us to
concentration of customer risk.

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Our consolidated results also include the following activity recorded in our
Corporate/Other category:
•Our e-commerce platform of 15 dedicated websites managed by AC Lens. Our
e-commerce business consists of six proprietary branded websites, including
aclens.com, discountglasses.com and discountcontactlenses.com, and nine
third-party websites with established retailers, such as Walmart, Sam's Club and
Giant Eagle as well as mid-sized vision insurance providers. AC Lens handles
site management, customer relationship management and order fulfillment and also
sells a wide variety of contact lenses, eyeglasses and eye care accessories.
•AC Lens also distributes contact lenses wholesale to Walmart and Sam's Club. We
incur costs at a higher percentage of sales than other product categories. AC
Lens sales associated with Walmart and Sam's Club contact lenses distribution
arrangements represented 7.7% of consolidated net revenue.
•Managed care business conducted by FirstSight, our wholly-owned subsidiary that
is licensed as a single-service health plan under California law, which arranges
for the provision of optometric services at the offices next to certain Walmart
stores throughout California, and also issues individual vision care benefit
plans in connection with our America's Best operations in California.
•Unallocated corporate overhead expenses, which are a component of selling,
general and administrative expenses and are comprised of various home office
expenses such as payroll, occupancy costs, and consulting and professional fees.
Corporate overhead expenses also include field services for our five retail
brands.
Reportable segment information is presented on the same basis as our condensed
consolidated financial statements, except reportable segment sales which are
presented on a cash basis including point of sales for managed care payors and
excluding the effects of unearned and deferred revenue, consistent with what our
chief operating decision maker ("CODM") regularly reviews. Reconciliations of
segment results to consolidated results include financial information necessary
to adjust reportable segment revenues to a consolidated basis in accordance with
U.S. GAAP, specifically the change in unearned and deferred revenues during the
period. There are no revenue transactions between reportable segments, and there
are no other items in the reconciliations other than the effects of unearned and
deferred revenue. See Note 11. "Segment Reporting" in our condensed consolidated
financial statements included in Part I. Item 1. of this Form 10-Q.
Deferred revenue represents the timing difference of when we collect the cash
from the customer and when services related to product protection plans and eye
care club memberships are performed. Increases or decreases in deferred revenue
during the reporting period represent cash collections in excess of or below the
recognition of previous deferrals. Unearned revenue represents the timing
difference of when we collect cash from the customer and delivery/customer
acceptance, and includes sales of prescription eyewear during approximately the
last seven to 10 days of the reporting period.
Trends and Other Factors Affecting Our Business
COVID-19 Impact
The COVID-19 pandemic has had far-reaching impacts, directly and indirectly, on
our operations. We are continuing to monitor the impacts COVID-19 has had, and
continues to have, on our domestic labs and our outsourced third party optical
laboratories in China and Mexico, including potential disruptions of product
deliveries. To date, we have been able to meet customer demand with operations
at our laboratories. We source merchandise from suppliers located in China and a
significant amount of domestically-purchased merchandise is manufactured in
China. We have partnered with our suppliers and third party laboratories to
mitigate any potential significant delays in delivery of merchandise. Our
e-commerce business remained open to serve our customers during the
unprecedented period of temporary store closures.
We incurred costs of $4.7 million and $7.8 million in the three and nine months
ended September 26, 2020, respectively, primarily for a tangible appreciation
bonus paid to our customer-facing doctors and associates, as well as personal
protective equipment and other supplies needed to operate our stores safely.
Incremental expenses related to the COVID-19 pandemic are not allocated to the
reportable segments, but are included in the Corporate/Other category.
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We have seen, and may continue to see, material reductions in sales across
brands and regions as a result of the COVID-19 pandemic. In addition, these
reductions in revenue have not been offset by proportional decreases in expense,
as we continued to incur store occupancy costs even while stores were
temporarily closed, incremental costs directly related to adapting the Company's
operations to the COVID-19 pandemic and certain other costs such as compensation
and administrative expenses, resulting in a negative effect on profitability. In
addition, we could experience further material impacts as a result of COVID-19,
including, but not limited to, charges from additional asset impairment,
deferred tax valuation allowances and further changes in the effectiveness of
our hedging instruments. We believe our financial results in the third quarter
of 2020 benefited from strong customer demand, including the effect of our
stores being temporarily closed to the public earlier in the year. However, the
current circumstances are dynamic and the impacts of COVID-19 on our business
operations, including the duration and impact on overall customer demand, are
highly uncertain, although COVID-19 has had, and may continue to have, a
material adverse impact on our business, results of operations, financial
condition and cash flows in fiscal 2020 to date and beyond.
The Company recorded income totaling $0.2 million and $11.0 million as a result
of the employee retention credits made available under the CARES Act for U.S.
employees during the three and nine months ended September 26, 2020; recognizing
$0.2 million as a reduction to SG&A during the three months ended September 26,
2020, and recognizing $0.4 million as a reduction to costs of products,
$6.2 million as a reduction to costs of services and plans, and $4.4 million as
a reduction to SG&A during the nine months ended September 26, 2020.
It is possible that our preparations for the events listed above are not
adequate to mitigate their impact, and that these events could further adversely
affect our business and results of operations. For a discussion of significant
risks that have the potential to cause our actual results to differ materially
from our expectations, refer to "Item 1A. Risk Factors," included in our 2019
Annual Report on Form 10-K and in this Form 10-Q.
Other developments
As a result of the U.S. government's temporary reduction of tariff rates
affecting certain of our products that originate in China, we recognized an
immaterial reduction in costs of products for the three and nine months ended
September 26, 2020. The temporary reduction of tariff rates expired in
September, 2020. We are monitoring ongoing political developments between China
and the United States. A worsening of relations could lead to the imposition of
additional tariffs, or may cause other disruptions in our supply of products
from China.
Long-term trends and factors
We remain committed to our long-term vision and continue to position ourselves
to make progress against our key initiatives while balancing the near-term
challenges and unprecedented uncertainty presented by the COVID-19 pandemic. As
a result of the COVID-19 pandemic, we implemented capital spending and expense
reduction initiatives including a temporary pause in new store openings between
March and June 2020, reduced near term marketing spend, temporarily reduced
compensation and work hours across the organization, and worked with a base of
vendors and landlords to extend payment terms and modify existing contracts. We
have also incurred and will continue to incur incremental costs directly related
to adapting the Company's operations to the COVID-19 pandemic. While we
experienced stronger comparable store sales growth in the third quarter of 2020,
we anticipate that comparable store sales growth figures for the fiscal years
2020 and 2021 will reflect the effects of store closures and the pandemic. We
believe that the following areas will continue to be affected and relevant risk
exposures may be exacerbated by the immediate and ongoing threat of the COVID-19
pandemic:
•New store openings;
•Comparable store sales growth;
•Managed care and insurance;
•Vision care professional recruitment and coverage;
•Overall economic trends;
•Consumer preferences and demand;
•Infrastructure and investment;
•Pricing strategy;
•Inflation;
•Interim results and seasonality;
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•Competition; and
•Consolidation in the industry
How We Assess the Performance of Our Business
While we have historically attempted to exercise prudence in our use of cash,
the COVID-19 pandemic has required us to closely monitor various items related
to cash flow including, but not limited to, cash receipts, cash disbursements,
payment terms and alternative sources of funding. We will continue to be focused
on these items in addition to the other key measures we use to determine how our
consolidated business and operating segments are performing, including: net
revenue, costs applicable to revenue, and selling, general, and administrative
expenses. In addition, we also review store growth, Adjusted Comparable Store
Sales Growth, Adjusted Operating Income, Adjusted Operating Margin, Adjusted
EBITDA, Adjusted EBITDA Margin and Adjusted Diluted EPS.
Net Revenue
We report as net revenue amounts generated in transactions with retail customers
who are the end users of our products, services, and plans. Net product sales
include sales of prescription and non-prescription eyewear, contact lenses, and
related accessories as well as eye exam services associated with our America's
Best brand's signature offer of two pairs of eyeglasses and a free eye exam for
one low price ("two-pair offer") to retail customers and sales of inventory in
which our customer is another retail entity. Net sales of services and plans
include sales of eye exams, eye care club memberships, product protection plans
(i.e., warranties), and single service eye care plans in California. Net sales
of services and plans also include fees we earn for managing certain Vision
Centers located in Walmart stores and for laboratory services provided to
Walmart.
Costs Applicable to Revenue
Costs applicable to revenue include both costs of net product sales and costs of
net sales of services and plans. Costs of net product sales include (i) costs to
procure non-prescription eyewear, contact lenses, and accessories, which we
purchase and sell in finished form, (ii) costs to manufacture finished
prescription eyeglasses, including direct materials, labor, and overhead, and
(iii) remake costs, warehousing and distribution expenses, and internal transfer
costs. Costs of services and plans include costs associated with product
protection plan programs, eye care club memberships, single service eye care
plans in California, eye care practitioner and eye exam technician payroll,
taxes and benefits and optometric and other service costs. Customer tastes and
preferences, product mix, changes in technology, significant increases or
slowdowns in production, and other factors impact costs applicable to revenue.
The components of our costs applicable to revenue may not be comparable to other
retailers.
Selling, General and Administrative
Selling, general and administrative expenses, or SG&A, include store associate
(including optician) payroll, taxes and benefits, occupancy, advertising and
promotion, field services, corporate support and other costs associated with the
provision of vision care services. Non-capital expenditures associated with
opening new stores, including rent, store maintenance, marketing expenses,
travel and relocation costs, and training costs, are recorded in SG&A as
incurred. SG&A generally fluctuates consistently with revenue due to the
variable store, field office and corporate support costs; however, some fixed
costs slightly improve as a percentage of net revenue as our net revenues grow
over time.
New Store Openings
The total number of new stores per year and the timing of store openings has,
and will continue to have, an impact on our results. In an effort to conserve
cash during the COVID-19 pandemic, we temporarily paused new store openings
during a portion of the nine months ended September 26, 2020. We expect to open
57 stores in the current year. We will continue to monitor and determine our
plans for future new store openings based on based on health, safety and
economic conditions.
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Adjusted Comparable Store Sales Growth
We measure Adjusted Comparable Store Sales Growth as the increase or decrease in
sales recorded by the comparable store base in any reporting period, compared to
sales recorded by the comparable store base in the prior reporting period, which
we calculate as follows: (i) sales are recorded on a cash basis (i.e., when the
order is placed and paid for or submitted to a managed care payor, compared to
when the order is delivered), utilizing cash basis point of sale information
from stores; (ii) stores are added to the calculation during the 13th full
fiscal month following the store's opening; (iii) closed stores are removed from
the calculation for time periods that are not comparable; (iv) sales from
partial months of operation are excluded when stores do not open or close on the
first day of the month; and (v) when applicable, we adjust for the effect of the
53rd week. Quarterly, year-to-date and annual adjusted comparable store sales
are aggregated using only sales from all whole months of operation included in
both the current reporting period and the prior reporting period. When a partial
month is excluded from the calculation, the corresponding month in the
subsequent period is also excluded from the calculation. There may be variations
in the way in which some of our competitors and other retailers calculate
comparable store sales. As a result, our adjusted comparable store sales may not
be comparable to similar data made available by other retailers. We did not
adjust our calculation of Adjusted Comparable Store Sales Growth for the
temporary closure of our stores to the public as a result of the COVID-19
pandemic.
Adjusted Comparable Store Sales Growth is a non-GAAP financial measure, which we
believe is useful because it provides timely and accurate information relating
to the two core metrics of retail sales: number of transactions and value of
transactions. We use Adjusted Comparable Store Sales Growth as the basis for key
operating decisions, such as allocation of advertising to particular markets and
implementation of special marketing programs. Accordingly, we believe that
Adjusted Comparable Store Sales Growth provides timely and accurate information
relating to the operational health and overall performance of each brand. We
also believe that, for the same reasons, investors find our calculation of
Adjusted Comparable Stores Sales Growth to be meaningful.
Adjusted EBITDA, Adjusted EBITDA Margin Adjusted Operating Income, Adjusted
Operating Margin, and Adjusted Diluted EPS (collectively, the "Company Non-GAAP
Measures")
The Company Non-GAAP Measures are key measures used by management to assess our
financial performance. The Company Non-GAAP Measures are also frequently used by
analysts, investors and other interested parties. We use The Company Non-GAAP
Measures to supplement U.S. GAAP measures of performance to evaluate the
effectiveness of our business strategies, to make budgeting decisions, to
establish discretionary annual incentive compensation and to compare our
performance against that of other peer companies using similar measures. See
"Non-GAAP Financial Measures" for definitions of the Company Non-GAAP Measures
and for additional information.

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Results of Operations
The following table summarizes key components of our results of operations for
the periods indicated, both in dollars and as a percentage of our net revenue.
                                                         Three Months Ended                                       Nine Months Ended
In thousands, except earnings per share,   September 26, 2020          September 28, 2019          September 26, 2020          September 28, 2019
percentage and store data
Revenue:
Net product sales                        $              403,336       $             355,789       $           1,005,884       $           1,096,482
Net sales of services and plans                          82,017                      76,113                     209,180                     226,086
Total net revenue                                       485,353                     431,902                   1,215,064                   1,322,568
Costs applicable to revenue (exclusive
of depreciation and amortization):
Products                                                148,274                     144,518                     402,279                     444,177
Services and plans                                       62,535                      59,984                     167,864                     174,801
Total costs applicable to revenue                       210,809                     204,502                     570,143                     618,978
Operating expenses:
Selling, general and administrative
expenses                                                190,518                     190,290                     520,841                     566,444
Depreciation and amortization                            22,236                      22,336                      68,970                      63,570
Asset impairment                                          7,150                       3,516                      20,916                       7,387
Litigation settlement                                         -                           -                       4,395                           -
Other expense (income), net                               (154)                         146                       (312)                         975
Total operating expenses                                219,750                     216,288                     614,810                     638,376
Income from operations                                   54,794                      11,112                      30,111                      65,214
Interest expense, net                                    12,475                       7,873                      35,432                      25,902
Debt issuance costs                                           -                           -                         136                           -
Loss on extinguishment of debt                                -                       9,786                           -                       9,786
Earnings (loss) before income taxes                      42,319                     (6,547)                     (5,457)                      29,526
Income tax provision (benefit)                            7,030                     (7,739)                     (6,655)                         647
Net income                               $               35,289       $               1,192       $               1,198       $              28,879

Operating data:
Number of stores open at end of period                    1,201                       1,145                       1,201                       1,145
New stores opened                                            18                          17                          57                          67
Adjusted Operating Income                $               67,742       $              26,067       $              71,381       $              97,808
Diluted EPS                              $                 0.42       $                0.01       $                0.01       $                0.35
Adjusted Diluted EPS                     $                 0.54       $                0.16       $                0.42       $                0.66
Adjusted EBITDA                          $               88,127       $              46,552       $             134,797       $             155,825

Percentage of net revenue:
Total costs applicable to revenue                       43.4  %                     47.3  %                     46.9  %                     46.8  %
Selling, general and administrative                     39.3  %                     44.1  %                     42.9  %                     42.8  %
Total operating expenses                                45.3  %                     50.1  %                     50.6  %                     48.3  %
Income from operations                                  11.3  %                      2.6  %                      2.5  %                      4.9  %
Net income                                               7.3  %                      0.3  %                      0.1  %                      2.2  %
Adjusted Operating Income                               14.0  %                      6.0  %                      5.9  %                      7.4  %
Adjusted EBITDA                                         18.2  %                     10.8  %                     11.1  %                     11.8  %



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Three Months Ended September 26, 2020 compared to Three Months Ended September
28, 2019
Net revenue
The following presents, by segment and by brand, comparable store sales growth,
stores open at the end of the period and net revenue for the three months ended
September 26, 2020 compared to the three months ended September 28, 2019.
                                      Comparable store sales growth(1)                     Stores open at end of period                                       Net revenue(2)
                                     Three Months           Three Months
                                        Ended                  Ended
In thousands, except                September 26,          September 28,                                             September 28,          Three Months Ended              Three Months Ended
percentage and store data                2020                   2019              September 26, 2020                     2019               September 26, 2020              September 28, 2019
Owned & Host segment
America's Best                              13.6  %                 6.7  %                769                             718            $  334,716        69.0  %       $  279,883        64.8  %
Eyeglass World                              18.4  %                 5.2  %                119                             118                52,837        10.9  %           44,178        10.2  %
Military                                    (4.6) %                 2.5  %                 54                              54                 5,820         1.2  %            6,097         1.4  %
Fred Meyer                                  (7.8) %                (2.8) %                 29                              29                 3,027         0.6  %            3,280         0.8  %
Owned & Host segment total                                                                971                             919            $  396,400        81.7  %       $  333,438        77.2  %
Legacy segment                               3.3  %                 5.7  %                230                             226                40,232         8.3  %           39,355         9.1  %
Corporate/Other                                -  %                   -  %                  -                               -                57,906        11.9  %           63,174        14.6  %
Reconciliations                                -  %                   -  %                  -                               -                (9,185)       (1.9) %           (4,065)       (0.9) %
Total                                       11.6  %                 5.7  %              1,201                           1,145            $  485,353       100.0  %       $  431,902       100.0  %
Adjusted Comparable Store
Sales Growth(3)                             12.4  %                 6.2  %


(1)We calculate total comparable store sales based on consolidated net revenue
excluding the impact of (i) corporate/other segment net revenue, (ii) sales from
stores opened less than 13 months, (iii) stores closed in the periods presented,
(iv) sales from partial months of operation when stores do not open or close on
the first day of the month and (v) if applicable, the impact of a 53rd week in a
fiscal year. Brand-level comparable store sales growth is calculated based on
cash basis revenues consistent with what the CODM reviews, and consistent with
reportable segment revenues presented in Note 11. "Segment Reporting" in our
unaudited condensed consolidated financial statements included in Part I. Item
1. of this Form 10-Q, with the exception of the legacy segment, which is
adjusted as noted in clause (ii) of footnote (3) below.
(2)Percentages reflect line item as a percentage of net revenue, adjusted for
rounding.
(3)There are two differences between total comparable store sales growth based
on consolidated net revenue and Adjusted Comparable Store Sales Growth: (i)
Adjusted Comparable Store Sales Growth includes the effect of deferred and
unearned revenue as if such revenues were earned at the point of sale, resulting
in an increase of 0.9% and an increase of 0.6% from total comparable store sales
growth based on consolidated net revenue for the three months ended September
26, 2020 and September 28, 2019, respectively, and (ii) Adjusted Comparable
Store Sales Growth includes retail sales to the legacy partner's customers
(rather than the revenues recognized consistent with the management & services
agreement with the legacy partner), resulting in a decrease of 0.1% and a
decrease of 0.1% from total comparable store sales growth based on consolidated
net revenue for each of the three months ended September 26, 2020 and September
28, 2019.
Total net revenue of $485.4 million for the three months ended September 26,
2020 increased $53.5 million, or 12.4%, from $431.9 million for the three months
ended September 28, 2019. This increase was primarily driven by comparable store
sales growth, partially offset by deferred revenue and wholesale fulfillment.
In the three months ended September 26, 2020, we opened 17 America's Best stores
and one Eyeglass World store and closed one Legacy store as a result of our
Legacy partner's decision to cease its overall operations at the location.
Overall, store count grew 4.9% from September 28, 2019 to September 26, 2020
(51, one and four net new America's Best, Eyeglass World and Legacy stores were
added, respectively).
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Comparable store sales growth and Adjusted Comparable Store Sales Growth for the
three months ended September 26, 2020 were 11.6% and 12.4%, respectively and
were driven by increases in average ticket. We also believe that comparable
store sales growth and Adjusted Comparable Store Sales Growth benefited from
strong customer demand, including the effect of our stores being temporarily
closed to the public earlier in the year.
Net product sales comprised 83.1% and 82.4% of total net revenue for the three
months ended September 26, 2020 and September 28, 2019, respectively. Net
product sales increased $47.5 million, or 13.4%, in the three months ended
September 26, 2020 compared to the three months ended September 28, 2019, driven
primarily by eyeglass sales and, to a lesser extent, contact lens sales. Net
sales of services and plans increased $5.9 million, or 7.8%, driven primarily by
eye exam sales.
Owned & Host segment net revenue. Net revenue increased $63.0 million, or 18.9%,
driven primarily by comparable store sales growth and new store openings which
increased sales across our product categories.
Legacy segment net revenue. Net revenue increased $0.9 million, or 2.2%, driven
by increases in fees from our Legacy partner and eye exams.
Corporate/Other segment net revenue. Net revenue decreased $5.3 million, or
8.3%, driven by reductions in wholesale fulfillment that was partially offset by
increases in our online retail business.
Net revenue reconciliations. The impact of reconciliations decreased net revenue
by $5.1 million for the three months ended September 26, 2020 compared to the
three months ended September 28, 2019. Reconciliations include an increase in
unearned revenue of $2.6 million compared to a increase in unearned revenue of
$2.8 million for the three months ended September 26, 2020 and September 28,
2019, respectively, as well as an increase in deferred revenue of $6.6 million
and an increase of $1.3 million for the three months ended September 26, 2020
and September 28, 2019, respectively.
Costs applicable to revenue
Costs applicable to revenue of $210.8 million for the three months ended
September 26, 2020 increased $6.3 million, or 3.1%, from $204.5 million for the
three months ended September 28, 2019. As a percentage of net revenue, costs
applicable to revenue decreased from 47.3% for the three months ended September
28, 2019 to 43.4% for the three months ended September 26, 2020. This decrease
as a percentage of net revenue was primarily driven by increased eyeglass mix,
higher eyeglass margin and lower growth in optometrist costs.
Costs of products as a percentage of net product sales decreased from 40.6% for
the three months ended September 28, 2019 to 36.8% for the three months ended
September 26, 2020, primarily driven by increased eyeglass mix and higher
eyeglass margin.
Owned & Host segment costs of products. Costs of products as a percentage of net
product sales decreased from 28.7% for the three months ended September 28, 2019
to 26.9% for the three months ended September 26, 2020. The decrease was
primarily driven by increased eyeglass mix and higher eyeglass margin in the
three months ended September 26, 2020.
Legacy segment costs of products. Costs of products as a percentage of net
product sales increased from 46.3% for the three months ended September 28, 2019
to 46.9% for the three months ended September 26, 2020. The increase was
primarily driven by a higher mix of non-managed care customer transactions
versus managed care customer transactions. Legacy segment managed care net
product revenue is recorded in net product sales while revenue associated with
servicing non-managed care customers is recorded in net sales of services and
plans. Eyeglass and contact lens product costs for both managed care and
non-managed care net revenue are recorded in costs of products. Decreases in
managed care mix increase costs of products as a percentage of net product sales
and have a corresponding positive impact on costs of services as a percentage of
net sales of services and plans in our Legacy segment.
Costs of services and plans as a percentage of net sales of services and plans
decreased from 78.8% for the three months ended September 28, 2019 to 76.2% for
the three months ended September 26, 2020. The decrease was primarily driven by
higher eye exam sales.
Owned & Host segment costs of services and plans. Costs of services and plans as
a percentage of net sales of services and plans in the Owned & Host segment
decreased from 84.5% for the three months ended September 28, 2019 to 76.0% for
the three months ended September 26, 2020. The decrease was driven primarily by
higher eye exam sales and lower growth in optometrist costs.
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Legacy segment costs of services and plans. Costs of services and plans as a
percentage of net sales of services and plans in the Legacy segment decreased
from 46.2% for the three months ended September 28, 2019 to 39.8% for the three
months ended September 26, 2020. The decrease was driven primarily by higher
management fees from our Legacy partner as well as improved optometrist
coverage.
Selling, general and administrative
SG&A of $190.5 million for the three months ended September 26, 2020 increased
$0.2 million, or 0.1%, from the three months ended September 28, 2019. As a
percentage of net revenue, SG&A decreased from 44.1% for the three months ended
September 28, 2019 to 39.3% for the three months ended September 26, 2020. The
decrease in SG&A as a percentage of net revenue was primarily driven by lower
advertising and stock-based compensation expense. SG&A for the three months
ended September 26, 2020 includes $4.7 million of incremental costs directly
related to adapting the Company's operations during the COVID-19 pandemic; these
costs were not reflected as adjustments for the Company's presentation of
non-GAAP measures below.
Owned & Host SG&A. SG&A as a percentage of net revenue decreased from 38.4% for
the three months ended September 28, 2019 to 32.3% for the three months ended
September 26, 2020, driven primarily by lower advertising costs and payroll and
occupancy leverage.
Legacy segment SG&A. SG&A as a percentage of net revenue decreased from 35.4%
for the three months ended September 28, 2019 to 32.5% for the three months
ended September 26, 2020, driven primarily by lower advertising costs.
Depreciation and amortization
Depreciation and amortization expense of $22.2 million for the three months
ended September 26, 2020 decreased $0.1 million, or 0.4%, from $22.3 million for
the three months ended September 28, 2019. Our property and equipment balance,
net, decreased $9.5 million, or 2.8%, during the three months ended September
26, 2020, reflective of $17.3 million in purchases of property and equipment
less $20.4 million in depreciation expense and $6.4 million in impairment and
other adjustments.
Asset Impairment
We recognized $7.2 million for impairment primarily of tangible long-lived
assets and ROU assets associated with our retail stores during the three months
ended September 26, 2020, compared to $3.5 million recognized during the three
months ended September 28, 2019. The impairment charges were primarily related
to our Owned & Host segment, caused by lower than projected customer sales
volume in certain stores, and were determined using entity-specific assumptions
related to our anticipated use of store assets. We considered multiple factors
including, but not limited to: forecasted scenarios related to store performance
and likelihood that these scenarios would be ultimately realized; the historical
performance of the stores before the temporary store closures in response to the
COVID-19 pandemic; the effect of store closures and uncertainty in store
revenues over the remaining useful life of the asset group as a result of the
COVID-19 pandemic; and the remaining useful lives of the assets. Asset
impairment expenses were recognized in Corporate/Other.
Interest expense, net
Interest expense, net, of $12.5 million for the three months ended September 26,
2020 increased $4.6 million, or 58.5%, from $7.9 million for the three months
ended September 28, 2019. The increase was primarily driven by interest payments
and amortization of debt discounts related to the 2025 Notes of $6.8 million
that were partially offset by a reduction in our term loan and revolving credit
facility utilization.
Income tax provision
Our income tax expense for the three months ended September 26, 2020 reflected
our statutory federal and state rate of 25.5%, offset by a discrete benefit of
$3.0 million associated primarily with the exercise of stock options. In
comparison, the income tax provision associated with the three months
ended September 28, 2019 reflected income tax expense at our statutory federal
and state rate of 25.6% and was reduced by a $6.3 million income tax benefit
resulting from stock option exercises.
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Nine Months Ended September 26, 2020 compared to Nine Months Ended September 28,
2019
As a result of the COVID-19 pandemic, our retail stores closed to the public
beginning on March 19, 2020. We began reopening our stores to the public on
April 27, 2020, and on June 8, 2020, we announced the successful completion of
the reopening process.
Net revenue
The following presents, by segment and by brand, comparable store sales growth,
stores open at the end of the period and net revenue for the nine months ended
September 26, 2020 compared to the nine months ended September 28, 2019.
                                       Comparable store sales growth(1)                       Stores open at end of period                                              Net revenue(2)
                                   Nine Months Ended       Nine Months Ended
In thousands, except                 September 26,           September 28,                                             September 28,               Nine Months Ended                      Nine Months Ended
percentage and store data                2020                    2019               September 26, 2020                      2019                   September 26, 2020                     September 28, 2019
Owned & Host segment
America's Best                              (10.4) %                  6.5  %                769                              718            $         805,081        66.3  %       $         851,759        64.4  %
Eyeglass World                               (8.6) %                  5.7  %                119                              118                      127,680        10.5  %                 138,451        10.5  %
Military                                    (20.2) %                 (0.7) %                 54                               54                       14,790         1.2  %                  18,540         1.4  %
Fred Meyer                                  (24.6) %                 (6.1) %                 29                               29                        7,780         0.6  %                  10,324         0.8  %
Owned & Host segment total                                                                  971                              919            $         955,331        78.6  %       $       1,019,074        77.1  %
Legacy segment                              (15.4) %                  2.5  %                230                              226                      102,102         8.4  %                 123,197         9.3  %
Corporate/Other                                 -                       -                     -                                -                      174,950        14.4  %                 189,401        14.3  %
Reconciliations                                 -                       -                     -                                -                      (17,319)       (1.4) %                  (9,104)       (0.7) %
Total                                       (11.7) %                  5.5  %              1,201                            1,145            $       1,215,064       100.0  %       $       1,322,568       100.0  %
Adjusted Comparable Store
Sales Growth(3)                             (11.1) %                  5.6  %


(1)We calculate total comparable store sales based on consolidated net revenue
excluding the impact of (i) Corporate/Other segment net revenue, (ii) sales from
stores opened less than 13 months, (iii) stores closed in the periods presented,
(iv) sales from partial months of operation when stores do not open or close on
the first day of the month and (v) if applicable, the impact of a 53rd week in a
fiscal year. Brand-level comparable store sales growth is calculated based on
cash basis revenues consistent with what the CODM reviews, and consistent with
reportable segment revenues presented in Note 11. "Segment Reporting" in our
unaudited condensed consolidated financial statements included in Part I. Item
1. of this Form 10-Q, with the exception of the Legacy segment, which is
adjusted as noted in clause (ii) of footnote (3) below.
(2)Percentages reflect line item as a percentage of net revenue, adjusted for
rounding.
(3)There are two differences between total comparable store sales growth based
on consolidated net revenue and Adjusted Comparable Store Sales Growth: (i)
Adjusted Comparable Store Sales Growth includes the effect of deferred and
unearned revenue as if such revenues were earned at the point of sale, resulting
in an increase of 0.5% and an increase of 0.3% from total comparable store sales
growth based on consolidated net revenue for the nine months ended September 26,
2020 and September 28, 2019, respectively, and (ii) Adjusted Comparable Store
Sales Growth includes retail sales to the legacy partner's customers (rather
than the revenues recognized consistent with the management & services agreement
with the legacy partner), resulting in an increase of 0.1% and a decrease of
0.2% from total comparable store sales growth based on consolidated net revenue
for the nine months ended September 26, 2020 and September 28, 2019,
respectively.
Total net revenue of $1,215.1 million for the nine months ended September 26,
2020 decreased $107.5 million, or 8.1%, from $1,322.6 million for the nine
months ended September 28, 2019. This decrease was driven by the closure of our
stores to the public for a portion of the nine months ended September 26, 2020
and was partially offset by new store sales. Total net revenue was also
negatively impacted by changes in unearned revenue.
In the nine months ended September 26, 2020, we opened 50 new America's Best
stores and two Eyeglass World stores, and closed six America's Best stores; we
also transitioned five additional Legacy stores to our management and closed one
Legacy store as a result of our Legacy partner's decision to cease its overall
operations at the location. Overall, store count grew 4.9% from September 28,
2019 to September 26, 2020 (51, one and four net new America's Best, Eyeglass
World and Legacy stores, respectively, were added during the same period).
Comparable store sales growth and Adjusted Comparable Store Sales Growth for the
nine months ended September 26, 2020 were (11.7)% and (11.1)%, respectively. The
decreases in comparable store sales growth and Adjusted Comparable Store Sales
Growth were primarily driven by the temporary closure of our stores to the
public in response to the COVID-19 pandemic.
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Net product sales comprised 82.8% and 82.9% of total net revenue for the nine
months ended September 26, 2020 and September 28, 2019, respectively. Net
product sales decreased $90.6 million, or 8.3%, in the nine months ended
September 26, 2020 compared to the nine months ended September 28, 2019,
primarily due to decreased eyeglass sales as a result of the temporary closure
of our stores to the public in response to the COVID-19 pandemic. Net sales of
services and plans decreased $16.9 million, or 7.5%, primarily due to the
temporary closure of our stores to the public in response to the COVID-19
pandemic.
Owned & Host segment net revenue. Net revenue decreased $63.7 million, or 6.3%,
due to the temporary closure of our stores to the public in response to the
COVID-19 pandemic.
Legacy segment net revenue. Net revenue decreased $21.1 million, or 17.1%, due
to the temporary closure of our stores to the public in response to the COVID-19
pandemic.
Corporate/Other segment net revenue. Net revenue decreased $14.5 million, or
7.6%, due to lower wholesale fulfillment, partially offset by growth in our
online retail business.
Net revenue reconciliations. The impact of reconciliations decreased net revenue
by $8.2 million in the nine months ended September 26, 2020 compared to the nine
months ended September 28, 2019. Reconciliations include an increase in unearned
revenue of $17.1 million for the nine months ended September 26, 2020 compared
to an increase in unearned revenue of $2.0 million for the nine months ended
September 28, 2019, and an increase in deferred revenue of $0.2 million compared
to an increase of $7.1 million, for the nine months ended September 26, 2020 and
September 28, 2019, respectively. The increase in unearned revenue compared to
the prior period is due to an increase in the number of days between customer
orders and pick up of those orders as well as stronger sales at the end of the
third quarter of 2020.
Costs applicable to revenue
Costs applicable to revenue of $570.1 million for the nine months ended
September 26, 2020 decreased $48.8 million, or 7.9%, from $619.0 million for the
nine months ended September 28, 2019. As a percentage of net revenue, costs
applicable to revenue increased from 46.8% for the nine months ended September
28, 2019 to 46.9% for the nine months ended September 26, 2020. This increase as
a percentage of net revenue was primarily driven by optometrist costs incurred
during the temporary closure of our stores to the public in response to the
COVID-19 pandemic as well as increased contact lens mix that was partially
offset by higher eyeglass margin.
Costs of products as a percentage of net product sales decreased from 40.5% for
the nine months ended September 28, 2019 to 40.0% for the nine months ended
September 26, 2020, driven primarily by higher eyeglass margin that was
partially offset by increased contact lens mix.
Owned & Host segment costs of products. Costs of products as a percentage of net
product sales decreased from 29.0% for the nine months ended September 28, 2019
to 28.6% for the nine months ended September 26, 2020 driven by higher eyeglass
margin that was partially offset by increased contact lens mix.
Legacy segment costs of products. Costs of products as a percentage of net
product sales increased from 47.0% for the nine months ended September 28, 2019
to 49.1% for the nine months ended September 26, 2020. The increase was
primarily driven by increased contact lens mix and by a higher mix of
non-managed care customer transactions. Decreases in managed care mix increase
costs of products as a percentage of net product sales and have a corresponding
positive impact on costs of services as a percentage of net sales of services
and plans in our Legacy segment. Legacy segment managed care net product revenue
is recorded in net product sales while revenue associated with servicing
non-managed care customers is recorded in net sales of services and plans.
Eyeglass and contact lens product costs for both managed care and non-managed
care net revenue are recorded in costs of products.
Costs of services and plans as a percentage of net sales of services and plans
increased from 77.3% for the nine months ended September 28, 2019 to 80.2% for
the nine months ended September 26, 2020. The increase was primarily driven by
optometrist costs incurred during the temporary closure of our stores to the
public in response to the COVID-19 pandemic.
Owned & Host segment costs of services and plans. Costs of services and plans as
a percentage of net sales of services and plans increased from 81.5% for the
nine months ended September 28, 2019 to 86.7% for the nine months ended
September 26, 2020. The increase was driven by optometrist and technician costs
incurred during the temporary closure of our stores to the public in response to
the COVID-19 pandemic.
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Legacy segment costs of services and plans. Costs of services and plans as a
percentage of net sales of services and plans increased from 45.4% for the nine
months ended September 28, 2019 to 47.3% for the nine months ended September 26,
2020. The increase was primarily driven by optometrist costs incurred during the
temporary closure of our stores to the public in response to the COVID-19
pandemic.
Selling, general and administrative
SG&A of $520.8 million for the nine months ended September 26, 2020 decreased
$45.6 million, or 8.1%, from the nine months ended September 28, 2019. As a
percentage of net revenue, SG&A increased from 42.8% for the nine months ended
September 28, 2019 to 42.9% for the nine months ended September 26, 2020. The
increase in SG&A as a percentage of net revenue was primarily due to store and
corporate payroll and occupancy costs incurred during the temporary closure of
our stores to the public in response to the COVID-19 pandemic, partially offset
by lower advertising expense. SG&A for the nine months ended September 26, 2020
includes $7.8 million of incremental costs directly related to adapting the
Company's operations during the COVID-19 pandemic; of these costs, $0.6 million
were reflected as adjustments for the Company's presentation of non-GAAP
measures below.
Owned & Host SG&A. SG&A as a percentage of net revenue decreased from 38.0% for
the nine months ended September 28, 2019 to 36.6% for the nine months ended
September 26, 2020, driven primarily by reduced advertising expense which was
partially offset by store payroll and occupancy costs incurred during the
temporary closure of our stores to the public in response to the COVID-19
pandemic.
Legacy segment SG&A. SG&A as a percentage of net revenue increased from 34.1%
for the nine months ended September 28, 2019 to 36.5% for the nine months ended
September 26, 2020 primarily driven by store payroll costs incurred during the
temporary closure of our stores to the public in response to the COVID-19
pandemic.
Depreciation and amortization
Depreciation and amortization expense of $69.0 million for the nine months ended
September 26, 2020 increased $5.4 million, or 8.5%, from $63.6 million for the
nine months ended September 28, 2019 primarily driven by new store openings and
investments in new lab equipment. Our property and equipment balance, net,
decreased $36.4 million, or 9.9%, during the nine months ended September 26,
2020, reflective of $45.3 million in purchases of property and equipment, $1.3
million in new finance leases, less $63.4 million in depreciation expense, and
$19.6 million in impairment expense and other adjustments.
Asset Impairment
We recognized $20.9 million for impairment primarily of tangible long-lived
assets and ROU assets associated with our retail stores during the nine months
ended September 26, 2020 compared to $7.4 million recognized during the nine
months ended September 28, 2019. The impairment charges were primarily related
to our Owned & Host segment and were driven by lower than projected customer
sales volume in certain stores, and were determined using entity-specific
assumptions related to our anticipated use of store assets. We considered
multiple factors including, but not limited to: forecasted scenarios related to
store performance and likelihood that these scenarios would be ultimately
realized; the historical performance of the stores before the temporary store
closures in response to the COVID-19 pandemic; the effect of store closures and
uncertainty in store revenues over the remaining useful life of the asset group
as a result of the COVID-19 pandemic; and the remaining useful lives of the
assets. The asset impairment expense for the nine months ended September 26,
2020 also includes $1.1 million related to a write-off of certain software
assets that were deemed to be obsolete. Asset impairment expenses were
recognized in Corporate/Other.
Interest expense, net
Interest expense, net, of $35.4 million for the nine months ended September 26,
2020 increased $9.5 million, or 36.8%, from $25.9 million for the nine months
ended September 28, 2019. The increase was primarily driven by losses related to
changes in fair value of derivatives due to ineffectiveness of $4.6 million and
charges related to interest payments and amortization of debt discounts related
to the 2025 Notes of $10.4 million that were partially offset by a reduction in
our term loan and revolving credit facility utilization.
Income tax provision
Our income tax benefit for the nine months ended September 26, 2020 reflected
our statutory federal and state rate of 25.5%, combined with a discrete benefit
of $6.0 million associated primarily with the exercise of stock options. In
comparison, the income tax provision associated with the nine months
ended September 28, 2019 reflected income tax expense at our statutory federal
and state rate of 25.6% offset by a $7.7 million income tax benefit resulting
from stock option exercises.
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Non-GAAP Financial Measures
EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Adjusted Operating Income,
Adjusted Operating Margin and Adjusted Diluted EPS
We define EBITDA as net income, plus interest expense, income tax provision
(benefit) and depreciation and amortization. We define Adjusted EBITDA as net
income, plus interest expense, income tax provision (benefit) and depreciation
and amortization, further adjusted to exclude stock compensation expense, loss
on extinguishment of debt, asset impairment, litigation settlement, secondary
offering expenses, management realignment expenses, long-term incentive plan
expenses, and other expenses. We define Adjusted EBITDA Margin as Adjusted
EBITDA as a percentage of net revenue. We define Adjusted Operating Income as
net income, plus interest expense and income tax provision (benefit), further
adjusted to exclude stock compensation expense, loss on extinguishment of debt,
asset impairment, litigation settlement, secondary offering expenses, management
realignment expenses, long-term incentive plan expenses, amortization of
acquisition intangibles, and other expenses. We define Adjusted Operating Margin
as Adjusted Operating Income as a percentage of net revenue. We define Adjusted
Diluted EPS as diluted earnings per share, adjusted for the per share impact of
stock compensation expense, loss on extinguishment of debt, asset impairment,
litigation settlement, secondary offering expenses, management realignment
expenses, long-term incentive plan expenses, amortization of acquisition
intangibles, amortization of debt discount and deferred financing costs, losses
(gains) on change in fair value of derivatives, other expenses, and tax benefit
of stock option exercises, less the tax effect of these adjustments.
In the first quarter of 2020, we introduced Adjusted Operating Income and
Adjusted Operating Margin as measures of performance we will use in connection
with Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted Diluted EPS. Further,
consistent with our presentation of Adjusted Operating Income, we no longer
exclude new store pre-opening expenses and non-cash rent from our presentation
of Adjusted EBITDA and Adjusted Diluted EPS. New store pre-opening expenses
totaled $0.8 million and $0.8 million for the three months ended September 26,
2020 and September 28, 2019, respectively; $2.0 million and $2.9 million for the
nine months ended September 26, 2020 and September 28, 2019, respectively; and
non-cash rent totaled $0.6 million and $0.5 million for the three months ended
September 26, 2020 and September 28, 2019, respectively; and $2.1 million and
$2.4 million for the nine months ended September 26, 2020 and September 28,
2019, respectively. The presentation of Adjusted EBITDA and Adjusted Diluted EPS
for the three and nine months ended September 28, 2019 has been recast to
reflect these changes. See our Form 8-K filed with the SEC on February 26, 2020,
which is incorporated herein by reference, for more information.
EBITDA and the Company Non-GAAP Measures can vary substantially in size from one
period to the next, and certain types of expenses are non-recurring in nature
and consequently may not have been incurred in any of the periods presented
below.
EBITDA and the Company Non-GAAP Measures have been presented as supplemental
measures of financial performance that are not required by, or presented in
accordance with U.S. GAAP, because we believe they assist investors and analysts
in comparing our operating performance across reporting periods on a consistent
basis by excluding items that we do not believe are indicative of our core
operating performance. Management believes EBITDA and the Company Non-GAAP
Measures are useful to investors in highlighting trends in our operating
performance, while other measures can differ significantly depending on
long-term strategic decisions regarding capital structure, the tax jurisdictions
in which we operate and capital investments. We also use EBITDA and the Company
Non-GAAP Measures to supplement U.S. GAAP measures of performance in the
evaluation of the effectiveness of our business strategies, to make budgeting
decisions, to establish discretionary annual incentive compensation and to
compare our performance against that of other peer companies using similar
measures. Management supplements U.S. GAAP results with Non-GAAP financial
measures to provide a more complete understanding of the factors and trends
affecting the business than U.S. GAAP results alone.
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EBITDA and the Company Non-GAAP Measures are not recognized terms under U.S.
GAAP and should not be considered as an alternative to net income or income from
operations as a measure of financial performance or cash flows provided by
operating activities as a measure of liquidity, or any other performance measure
derived in accordance with U.S. GAAP. Additionally, these measures are not
intended to be a measure of free cash flow available for management's
discretionary use as they do not consider certain cash requirements such as
interest payments, tax payments and debt service requirements. In evaluating
EBITDA and the Company Non-GAAP Measures we may incur expenses in the future
that are the same as or similar to some of the adjustments in this presentation.
Our presentation of EBITDA and the Company Non-GAAP Measures should not be
construed to imply that our future results will be unaffected by any such
adjustments. Management compensates for these limitations by primarily relying
on our U.S. GAAP results in addition to using EBITDA and the Company Non-GAAP
Measures.
The presentations of these measures have limitations as analytical tools and
should not be considered in isolation, or as a substitute for analysis of our
results as reported under U.S. GAAP. Some of these limitations are:
•they do not reflect costs or cash outlays for capital expenditures or
contractual commitments;
•they do not reflect changes in, or cash requirements for, our working capital
needs;
•EBITDA, Adjusted EBITDA and Adjusted Operating Income do not reflect the
interest expense, or the cash requirements necessary to service interest or
principal payments, on our debt;
•EBITDA, Adjusted EBITDA and Adjusted Operating Income do not reflect period to
period changes in taxes, income tax expense or the cash necessary to pay income
taxes;
•they do not reflect the impact of earnings or charges resulting from matters we
consider not to be indicative of our ongoing operations;
•although depreciation and amortization are non-cash charges, the assets being
depreciated and amortized will often have to be replaced in the future, and
EBITDA and Adjusted EBITDA do not reflect cash requirements for such
replacements; and
•other companies in our industry may calculate these measures differently than
we do, limiting their usefulness as comparative measures.
Because of these limitations, EBITDA and the Company Non-GAAP Measures should
not be considered as measures of discretionary cash available to invest in
business growth or to reduce indebtedness.
The following table reconciles our Adjusted Operating Income and Adjusted
Operating Margin to net income; and EBITDA, Adjusted EBITDA, Adjusted EBITDA
Margin and Adjusted Diluted EPS for the periods presented:
                                                  Three Months Ended                                         Nine Months Ended
In thousands                       September 26, 2020            September 28, 2019           September 26, 2020           September 28, 2019
Net income                       $  35,289        7.3  %       $   1,192       0.3  %       $   1,198        0.1  %       $  28,879      2.2  %
Interest expense                    12,475        2.6  %           7,873   

1.8 % 35,432 2.9 % 25,902 2.0 % Income tax provision (benefit) 7,030 1.4 % (7,739)

     (1.8) %          (6,655)      (0.5) %             647        -  %
Stock compensation expense (a)       2,890        0.6  %           6,123       1.4  %           8,335        0.7  %          10,840      0.8  %
Loss on extinguishment of debt
(b)                                      -          -  %           9,786       2.3  %               -          -  %           9,786      0.7  %
Asset impairment (c)                 7,150        1.5  %           3,516       0.8  %          20,916        1.7  %           7,387      0.6  %
Litigation settlement (d)                -          -  %               -         -  %           4,395        0.4  %               -        -  %
Secondary offering expenses (e)          -          -  %             401       0.1  %              26          -  %             406        -  %
Management realignment expenses
(f)                                      -          -  %               -         -  %               -          -  %           2,155      0.2  %
Long-term incentive plan (g)             -          -  %           1,108       0.3  %               -          -  %           1,830      0.1  %
Amortization of acquisition
intangibles (h)                      1,851        0.4  %           1,851       0.4  %           5,554        0.5  %           5,553      0.4  %
Other (k)                            1,057        0.2  %           1,956       0.5  %           2,180        0.2  %           4,423      0.3  %
Adjusted Operating Income /
Adjusted Operating Margin        $  67,742       14.0  %       $  26,067       6.0  %       $  71,381        5.9  %       $  97,808      7.4  %

Note: Percentages reflect line item as a percentage of net revenue, adjusted for rounding

Some of the percentage totals in the table above do not foot due to rounding differences


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                                                   Three Months Ended                                          Nine Months Ended
In thousands                        September 26, 2020            September 28, 2019           September 26, 2020            September 28, 2019

Net income                        $  35,289        7.3  %       $   1,192

0.3 % $ 1,198 0.1 % $ 28,879 2.2 % Interest expense

                     12,475        2.6  %           7,873       1.8  %           35,432       2.9  %           25,902       2.0  %

Income tax provision (benefit) 7,030 1.4 % (7,739)

    (1.8) %           (6,655)     (0.5) %              647         -  %

Depreciation and amortization 22,236 4.6 % 22,336

     5.2  %           68,970       5.7  %           63,570       4.8  %
EBITDA                               77,030       15.9  %          23,662       5.5  %           98,945       8.1  %          118,998       9.0  %

Stock compensation expense (a)        2,890        0.6  %           6,123       1.4  %            8,335       0.7  %           10,840       0.8  %
Loss on extinguishment of debt
(b)                                       -          -  %           9,786       2.3  %                -         -  %            9,786       0.7  %
Asset impairment (c)                  7,150        1.5  %           3,516       0.8  %           20,916       1.7  %            7,387       0.6  %
Litigation settlement (d)                 -          -  %               -         -  %            4,395       0.4  %                -         -  %
Secondary offering expenses (e)           -          -  %             401       0.1  %               26         -  %              406         -  %
Management realignment expenses
(f)                                       -          -  %               -         -  %                -         -  %            2,155       0.2  %
Long-term incentive plan (g)              -          -  %           1,108       0.3  %                -         -  %            1,830       0.1  %
Other (k)                             1,057        0.2  %           1,956       0.5  %            2,180       0.2  %            4,423       0.3  %
Adjusted EBITDA / Adjusted EBITDA
Margin                            $  88,127       18.2  %       $  46,552      10.8  %       $  134,797      11.1  %       $  155,825      11.8  %
Note: Percentages reflect line item as a percentage of net revenue, adjusted for rounding
Some of the percentage totals in the table above do not foot due to rounding differences


                                                         Three Months Ended                               Nine Months Ended
                                                                         September 28,                                   September 28,

In thousands, except per share amounts September 26, 2020

   2019             September 26, 2020             2019
Diluted EPS                                   $       0.42               $      0.01          $        0.01              $      0.35
Stock compensation expense (a)                        0.03                      0.08                   0.10                     0.13
Loss on extinguishment of debt (b)                       -                      0.12                      -                     0.12
Asset impairment (c)                                  0.09                      0.04                   0.25                     0.09
Litigation settlement (d)                                -                         -                   0.05                        -
Secondary offering expenses (e)                          -                         -                      -                        -
Management realignment expenses (f)                      -                         -                      -                     0.03
Long-term incentive plan (g)                             -                      0.01                      -                     0.02
Amortization of acquisition intangibles (h)           0.02                      0.02                   0.07                     0.07
Amortization of debt discount and deferred
financing costs (i)                                   0.05                         -                   0.09                     0.01
Losses (gains) on change in fair value of
derivatives (j)                                          -                         -                   0.06                        -
Other (k)                                             0.01                      0.02                   0.03                     0.05
Tax benefit of stock option exercises (l)            (0.04)                    (0.08)                 (0.07)                   (0.09)
Tax effect of total adjustments (m)                  (0.05)                    (0.08)                 (0.16)                   (0.14)
Adjusted Diluted EPS                          $       0.54               $      0.16          $        0.42              $      0.66

Weighted average diluted shares outstanding         83,795                    81,561                 82,718                   81,510

Note: Some of the totals in the table above do not foot due to rounding differences




(a)Non-cash charges related to stock-based compensation programs, which vary
from period to period depending on the timing of awards and performance vesting
conditions.
(b)Reflects write-off of deferred financing fees related to the extinguishment
of debt.
(c)Reflects write-off of property, equipment and lease related assets on closed
or underperforming stores for the three and nine months ended September 26, 2020
and September 28, 2019.
(d)Expenses associated with settlement of litigation. See Note 10. "Commitments
and Contingencies" for further details.
(e)Expenses related to our secondary public offerings.
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(f)Expenses related to a non-recurring management realignment described in our
Current Report on Form 8-K filed with the SEC on January 10, 2019.
(g)Expenses pursuant to a long-term incentive plan for non-executive employees
who were not participants in the management equity plan for fiscal year 2019.
This plan was effective in 2014 following the acquisition of the Company by
affiliates of KKR & Co. Inc. (the "KKR Acquisition").
(h)Amortization of the increase in carrying values of finite-lived intangible
assets resulting from the application of purchase accounting to the KKR
Acquisition.
(i)Amortization of debt discount is associated with the amortization of the
conversion feature related to the convertible note and amortization of deferred
financing costs relate to the convertible notes, term loan and revolving credit
facility borrowings. Amortization of debt discount and deferred financing costs
in aggregate total $4.5 million and $0.2 million for the three months ended
September 26, 2020 and September 28, 2019, respectively, and $7.2 million and
$1.1 million for the nine months ended September 26, 2020 and September 28,
2019, respectively.
(j)Reflects $0.3 million of gains recognized in interest expense on change in
fair value of de-designated hedges for the three months ended September 26, 2020
and $4.6 million of losses for the nine months ended September 26, 2020.
(k)Other adjustments include amounts that management believes are not
representative of our operating performance (amounts in brackets represent
reductions in Adjusted Operating Income, Adjusted Diluted EPS and Adjusted
EBITDA), including our share of losses on equity method investments of $0.2
million for the three months ended September 28, 2019 and $1.2 million for the
nine months ended September 28, 2019; the amortization impact of adjustments
related to the KKR Acquisition, (e.g., fair value of leasehold interests) of
$0.1 million for each of the three months ended September 26, 2020 and September
28, 2019, respectively and $0.4 million and $0.3 million for the nine months
ended September 26, 2020 and September 28, 2019, respectively; costs of
severance and relocation of $0.6 million and $1.0 million for the three months
ended September 26, 2020 and September 28, 2019, respectively, and $1.1 million
and $1.8 million for the nine months ended September 26, 2020 and September 28,
2019, respectively; excess payroll taxes related to stock option exercises of
$0.2 million and $0.5 million for the three months ended September 26, 2020 and
September 28, 2019, respectively, and $0.6 million for each of the nine months
ended September 26, 2020 and September 28, 2019; incremental costs directly
related to adapting the Company's operations during the COVID-19 pandemic of
$0.6 million for the nine months ended September 26, 2020; and other expenses
and adjustments totaling $0.1 million and $0.2 million for the three months
ended September 26, 2020 and September 28, 2019, respectively, and $(0.5)
million and $0.5 million for the nine months ended September 26, 2020 and
September 28, 2019, respectively.
(l)Tax benefit associated with accounting guidance requiring excess tax benefits
related to stock option exercises to be recorded in earnings as discrete items
in the reporting period in which they occur.
(m)Represents the income tax effect of the total adjustments at our combined
statutory federal and state income tax rates.

Liquidity and Capital Resources
As described in more detail below, on May 5, 2020, we entered into the Credit
Agreement Amendment with the lenders under our credit facility in order to
prevent the effects of the COVID-19 pandemic, including the temporary closure of
our stores, from creating uncertainty relative to our ability to comply with
certain financial covenants and allow the Company to focus on prudent management
of the business over the quarters ahead. In addition, on May 12, 2020, we
completed the issuance of the 2025 Notes and we used the net proceeds of this
offering to repay a portion of the outstanding borrowings on our term loan and
revolving credit facility. Our primary cash needs are for inventory, payroll,
store rent, capital expenditures associated with new stores and updating
existing stores, as well as information technology and infrastructure, including
our corporate office, distribution centers, and laboratories. We continue to
prioritize cash conservation and prudent use of cash, while safely conducting
normal operations. The most significant components of our operating assets and
liabilities are inventories, accounts receivable, prepaid expenses and other
assets, accounts payable, deferred and unearned revenue and other payables and
accrued expenses. We believe that cash on hand, cash expected to be generated
from operations and the cash available through our revolving credit facility
will be sufficient to fund our working capital requirements, liquidity
obligations, anticipated capital expenditures, and payments due under our
existing credit facilities for at least the next 12 months. The Company is
continuing to evaluate additional measures that it may elect to take as it
continues to respond to the impact of COVID-19 on its business. There can be no
assurance whether or when any such measures will be adopted.
As of September 26, 2020, we had $377.0 million in cash and cash equivalents and
$294.3 million of availability under our revolving credit facility, which
includes $5.7 million in outstanding letters of credit.
We purchased $40.8 million in capital items in the nine months ended September
26, 2020. Approximately 80% of our capital spend is related to our expected
growth (i.e., new stores, optometric equipment, additional capacity in our
optical laboratories and distribution centers, and our IT infrastructure,
including omni-channel platform related investments). Our working capital
requirements for inventory will increase as we continue to open additional
stores. We primarily fund our working capital needs using cash provided by
operations.
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Table of Contents The following table summarizes cash flows provided by (used for) operating activities, investing activities and financing activities for the periods indicated:


                                                                            Nine Months Ended
In thousands                                                 September 26, 2020          September 28, 2019
Cash flows provided by (used for):
Operating activities                                        $          203,716          $          170,938
Investing activities                                                   (40,514)                    (75,908)
Financing activities                                                   174,906                     (17,742)

Net increase in cash, cash equivalents and restricted cash $ 338,108 $

           77,288


Net Cash Provided by Operating Activities
Cash flows provided by operating activities increased $32.8 million from $170.9
million during the nine months ended September 28, 2019 to $203.7 million for
the nine months ended September 26, 2020. The increase in cash provided by
operating activities consisted of a decrease in net income of $27.7 million, due
primarily to the temporary closure of our stores to the public as a result of
the COVID-19 pandemic, and an increase of non-cash expense items of $4.4 million
driven by asset impairment charges of $13.5 million, amortization of loan costs
of $6.2 million, depreciation and amortization of $5.4 million, losses
recognized for the changes in the fair values of derivatives of $4.6 million,
partially offset by decreases in loss on extinguishment of debt of $9.8 million,
deferred income tax expense of $7.4 million and credit loss expense of $5.8
million.
Changes in net working capital and other assets and liabilities contributed
$56.1 million in cash compared to the nine months ended September 28, 2019.
Increases in other liabilities during the nine months ended September 26, 2020
contributed $34.0 million in year-over-year cash, which was driven by a $14.8
million increase in year-over-year cash due to timing of unearned revenue during
the nine months ended September 26, 2020, as well as increases in accrued
capital expenditures of $8.3 million due to increases in new store accruals and
increases of $6.3 million due to lease concessions and deferrals. Increases in
accounts payable during the nine months ended September 26, 2020 contributed
$26.2 million in year-over-year cash, primarily due to timing of payments.
Decreases in inventory contributed $11.3 million in year-over-year cash, due to
no forward buys occurring after the first quarter of 2020, offset by increases
in other assets which used $8.8 million in year-over-year cash driven by cloud
hosted software assets of $4.2 million and smaller decreases in rent-related
items during the nine months ended September 26, 2020 when compared with the
nine months ended September 28, 2019. Changes in deferred revenue used $6.8
million in year-over-year cash driven by decreased sales of our eye care club
membership and purchase protection plan.
Net Cash Used for Investing Activities
Net cash used for investing activities decreased by $35.4 million, to $40.5
million, during the nine months ended September 26, 2020 from $75.9 million
during the nine months ended September 28, 2019. The decrease was primarily due
to reduced new store openings.
Net Cash Provided By (Used For) Financing Activities
Net cash provided by (used for) financing activities increased $192.6 million,
from $17.7 million use of cash during the nine months ended September 28, 2019
to $174.9 million provision of cash during the nine months ended September 26,
2020. The increase in cash provided by financing activities was primarily
related to proceeds of $548.8 million from the issuance of the 2025 Notes and
borrowings on our revolving credit facility, partially offset by principal
payments on our revolving credit facility and term loan debt of $369.3 million
during the nine months ended September 26, 2020.
Term Loan and Revolving Credit Facility
As of September 26, 2020, we had $317.4 million of first lien term loan
outstanding under our credit agreement. As of September 26, 2020, we also had
$294.3 million of availability under our $300.0 million Revolving Credit
Facility which includes $5.7 million in outstanding letters of credit.
The interest rate payable on the first lien term loan is based on either LIBOR
or an alternative borrowing rate plus an additional margin that varies dependent
on NVI's consolidated first lien leverage ratio. The first lien term loan will
amortize in quarterly installments equal to 2.50% per annum in the first three
years of the loan and 5.00% per annum
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thereafter. As a result of the $75.0 million pay down of the term loan and the
$25.0 million principal prepayment in 2019; we have no additional mandatory
principal payments on the term loan until maturity on July 18, 2024.
In addition, under our credit agreement we must maintain certain covenants based
on our financial results. Our credit agreement also contains covenants that,
among other things, limit NVI's ability to incur additional debt, create liens
against assets, make acquisitions, pay dividends or distributions on its stock,
merge or consolidate with another entity and transfer or sell assets. As of
September 26, 2020, we were in compliance with all of our debt covenants under
our credit agreement.
May 2020 Amendment to Credit Agreement
On May 5, 2020, we entered into the Credit Agreement Amendment with the lenders
under our credit facility in order to amend certain provisions of the Credit
Agreement. As set forth in greater detail below, the principal purpose of the
Credit Agreement Amendment was to suspend certain financial maintenance
covenants contained in the Credit Agreement until testing at the end of the
second fiscal quarter of 2021. Capitalized terms used but not defined herein
shall have the meanings assigned to such terms in the Credit Agreement and
Amendment, as applicable.
Pursuant to the Credit Agreement Amendment, the financial covenants relating to
maintenance of a maximum Consolidated Total Debt to Consolidated EBITDA Ratio
and a minimum Consolidated Interest Coverage Ratio are suspended until testing
at the end of the second fiscal quarter of 2021. From and after such time, such
covenants will be reinstated on a modified basis so that, subject to certain
exceptions and limitations as described in the Credit Agreement Amendment, (i)
with respect to the second and third fiscal quarters of 2021, the Consolidated
Total Debt to Consolidated EBITDA Ratio shall not exceed 4.50 to 1.00 and, with
respect to the fourth fiscal quarter of fiscal 2021 and thereafter, the
Consolidated Total Debt to Consolidated EBITDA Ratio shall not exceed 4.00 to
1.00, in each case with NVI being able to elect to annualize certain quarterly
periods so that quarterly performance from fiscal 2020 is excluded and (ii) with
respect to the second fiscal quarter of 2021 and thereafter, the Consolidated
Interest Coverage Ratio shall not be less than 3.00 to 1.00. In lieu of such
financial covenants, pursuant to the Credit Agreement Amendment NVI has agreed
during the suspension period, (i) not to have Consolidated EBITDA for any six
fiscal quarter period be less than $0, with the second fiscal quarter of 2020
permitted to be excluded in certain circumstances, and (ii) to have a minimum
level of liquidity (defined as cash and cash equivalents plus the unused portion
of the revolving credit facility) equal to the lesser of (x) $100,000,000 and
(y) $40,000,000 plus the amount of any net proceeds from capital markets
financings during such period in excess of $75,000,000.
In addition, the Credit Agreement was amended pursuant to the Credit Agreement
Amendment to, among other things, (i) limit the flexibility of NVI and Holdings
with respect to certain transactions during the covenant suspension period,
including the ability to declare or pay dividends, incur debt and make
investments and dispositions, (ii) require prepayments of the term loans under
certain circumstances during the covenant suspension period from the net
proceeds from debt or equity capital markets transactions by the Company (with
the amount of the term loans to be paid down equal to $75 million from the first
$400 million of capital raised and 50% of any proceeds above such amount) and
(iii) restrict NVI's ability to borrow under the revolving credit facility if
unrestricted cash and cash equivalents exceeds $50 million (and, in the event of
any such excess, to require a mandatory prepayment of such amount). Also
pursuant to the Credit Agreement Amendment, the margins upon which interest is
calculated for the term loans were amended to a range of 1.75% to 2.75% (for
LIBOR Loans) and 0.75% to 1.75% (for ABR Loans), in each case based on NVI's
Consolidated First Lien Secured Debt to Consolidated EBITDA Ratio at such time,
with such margins subject to an increase of 50 basis points in the event that
either (i) the Company has not raised at least $135 million in additional
proceeds from certain capital markets transactions within 30 days of the date of
the Credit Agreement Amendment or (ii) Consolidated EBITDA for the most recently
ended four quarters is less than $0.
2025 Notes
In May 2020, we completed the issuance of the 2025 Notes. The 2025 Notes were
sold only to persons reasonably believed to be qualified institutional buyers in
reliance on Rule 144A under the Securities Act of 1933, as amended (the
"Securities Act"). The 2025 Notes will pay interest semi-annually in arrears on
May 15 and November 15 of each year, commencing on November 15, 2020, at an
annual rate of 2.50% and will be convertible into cash, shares of common stock
or a combination of cash and shares of common stock, at our election, based on
the applicable conversion rate at such time. The 2025 Notes have a maturity date
of May 15, 2025. Refer to Note 4. "Long-term Debt" for more information.
We received proceeds from the offering of $390.9 million, net of $11.6 million
in underwriter fees and other issuance costs.

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Future cash requirements and sources of cash
The Company's capital allocation strategy, priorities and investments are
reviewed by the Company's Board of Directors considering both liquidity and
severity of impacts to the business resulting from COVID-19.
Primary sources of cash
The Company's primary source of cash to execute its growth strategy is its
operating cash flows, used to fund operations throughout the fiscal year and to
support future growth. The Company continues to operate in this period of
COVID-19 uncertainty with a healthy liquidity position and remains focused on
prudently enhancing the Company's ability to meet its short-term liquidity needs
in order to best position the business for its key stakeholders, including the
Company's associates, customers and shareholders.
Primary uses of cash
The Company's current capital allocation strategy is to prioritize effectively
managing the near-term uncertainties that COVID-19 presents and continuing to
fund operating activities. As a result, over the next twelve months, the Company
expects its primary cash requirements to be towards funding operating
activities, including the acquisition of inventory, and obligations related to
compensation, leasing arrangements, taxes and other operating activities.
The Company also evaluates opportunities for investments in line with our key
initiatives that position the business for sustainable long-term growth. These
improvements may include opening new stores, improving store experiences or
investments in its omni-channel initiatives or other technology opportunities.
In addition, the Company evaluates store closures, including options to
terminate store leases early at certain underperforming locations. Historically,
the Company has utilized free cash flow generated from operations to fund any
discretionary capital expenditures, which have been prioritized towards new
store openings, as well as digital and omni-channel investments, information
technology, and other projects.
When appropriate, the Company may utilize excess liquidity, towards debt service
requirements, including voluntary debt prepayments, or required interest and
principal payments, if any, based on excess cash flows.
Off-balance Sheet Arrangements
We follow U.S. GAAP in making the determination as to whether or not to record
an asset or liability related to our arrangements with third parties. Consistent
with current accounting guidance, we do not record an asset or liability
associated with long-term purchase, marketing and promotional commitments, or
commitments to philanthropic endeavors. We have disclosed the amount of future
commitments associated with these items in our fiscal year 2019 annual
consolidated financial statements filed on the Form 10-K. We were not a party to
any other off-balance sheet arrangements.
Contractual Obligations
As a result of the $75 million prepayment of debt principal during the second
quarter of 2020, the Company does not owe principal payments on its term loan
until 2024. There were no other material changes outside the ordinary course of
business in our contractual obligations and commercial commitments from those
reported as of December 28, 2019 in the 2019 Annual Report on Form 10-K, except
for the 2025 Notes issued in the second quarter of 2020 and due on May 15, 2025.
Critical Accounting Policies and Estimates
Management has evaluated the accounting policies used in the preparation of the
Company's unaudited condensed consolidated financial statements and related
notes and believes those policies to be reasonable and appropriate. Certain of
these accounting policies require the application of significant judgment by
management in selecting appropriate assumptions for calculating financial
estimates. By their nature, these judgments are subject to an inherent degree of
uncertainty. These judgments are based on historical experience, trends in the
industry, information provided by customers and information available from other
outside sources, as appropriate. The most significant areas involving management
judgments and estimates may be found in the 2019 Annual Report on Form 10-K, in
the "Critical Accounting Policies and Estimates" section of "Management's
Discussion and Analysis of Financial Condition and Results of Operations." There
have been no material changes to our critical accounting policies as compared to
the critical accounting policies described in the 2019 Annual Report on Form
10-K, except for the adoption of Accounting Standards Update ("ASU") No.
2016-13, Measurement of Credit Losses on Financial Instruments, and ASU No.
2018-15, Customer's Accounting for Implementation Costs Incurred in
a Cloud Computing Arrangement That Is a Service Contract. These changes are
discussed in Note 1. "Description of Business and Basis of Presentation" of our
unaudited condensed consolidated financial statements included in Part I. Item
1. of this Form 10-Q.
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Adoption of New Accounting Pronouncements
The information set forth in Note 1. "Description of Business and Basis of
Presentation" to our unaudited condensed consolidated financial statements under
Part I. Item 1. under the heading "Adoption of New Accounting Pronouncements" of
this Form 10-Q is incorporated herein by reference.
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