NATURAL BEAUTY BIO-TECHNOLOGY LIMITED Mission Statement
ҢࡁٙԴն
Mission Statement
ҢࡁٙԴն
Natural Beauty is dedicated to cultivate our staff, customers, students and franchisees to appreciate our education, products and services, which are the mission and conviction of the brand, who made modern ladies beautiful, confident and wealthy.
ҢࡁߧɢԴࡰʈeᚥ܄eኪࡰʿ̋ຑϼࢪࡁπഹɓ΅ชࢸٙːԸՑ І್ߕdኪ୦І್ߕ࢙ஔʿԴ͜І್ߕପۜʿਕdவே݊؇ಌІ್ ߕவࡈۜɓٜ˸ԸٙԴնၾڦׂdᏍпೌᅰɾܔͭߕᘆeІڦʿ ৌబf
Contents ͦ
2
Chairman's Statement ˴ࢩజѓ
3
Basic Principles of Reporting ිజٙਿ͉ࡡۆ
4
Company Profile ʮ̡ᔊʧ
6
Management Approach ၍ଣ˙ج
6
Corporate Governance ʮ̡طଣ
7
Communicate with Stakeholders ၾлूᗫ˙ٙ๖ஷ
8
Material ESG Issues ྼሯᙄᕚٙᆽ֛
9
Product and Service ପۜၾਕ
9
Intellectual Property Rights ౽ᅆৌପᛆ
9
Product Quality ପۜۜሯ
11
Marketing ̹ఙપᄿ
11
Customer Service ᚥ܄ਕ
13
Anti-fraud and Anti-commercial Bribery ˀႀ࿌ၾˀਠุ༡༤
14
Anti-fraud ˀႀ࿌
14
Anti-commercial Bribery ˀਠุ༡༤
15
Environmental Performance ᐑڭᐶࣖ
15
Emission Management ર׳၍ଣ
17
Resource Management ༟๕၍ଣ
19
Human Rights and Labor ɛᛆၾ௶ʈ
19
Employment ྇
20
Remuneration and Performance ᑚཇၾᐶࣖ
20
Employee Benefits ࡰʈ၅л
22
Employee Development ࡰʈ೯࢝
24
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
24
Occupational Health and Safety ᔖุੰၾτΌ
24
Safety Production Management τΌ͛ପ၍ଣ
25
Extreme Weather Response ၌˂ंᏐ࿁
26
Supplier Management
ԶᏐਠ၍ଣ
28
Responsibilities towards Communities ٟਜப
30
Natural Beauty 2019 Data Performance
І್ߕ2019ϋ༟ࣘڌତ
36
ESG Guide Content Index ᐑྤeٟึʿ၍طజѓܸˏ'ʫ࢙॰ˏ
43
About the Report ᗫ༈జѓ
Chairman's Statement ˴ࢩజѓ
For decades since Natural Beauty was established, the Company has been developing under the guiding principles of "healthy and natural", adhering to our belief of "Inspired by True Goodness, Beauty originated from the Nature", and the principle of "Natural Beauty is made by love and kindness, and ordinary people can be extraordinary". Natural Beauty itself manifests its care to female and its contribution to the society during daily operation.
І್ߕϓͭᅰɤቱ༱˸ԸdІ್ߕ˸˜ੰၾ І್™Ъމʮ̡೯ܸ࢝ٙኬࡡۆd٢ܵ˜ːᕿॆ ഛdߕᘆІ್Ͼ͛™ʿ˜І್ߕԸІฌၾഛdɭ ɛɰঐᜊʔɭ™ٙڦׂd͟Άุ༶Ъ༺ϓ ࿁ɾٙᗫᕿʿ࿁ٟึ্ٙᘠf
We are committed to implementing green and environmental friendly practices throughout each aspect of our production. By controlling the process, we strive to reduce emissions and strictly manage waste discharge in order to reduce damage to the environment. We recognize our social responsibility and value public welfare spirit. We actively cultivate multi-disciplinary talents and pave the way for their development. We make significant impacts on society through the Natural Beauty Training Workshop.
Ңࡁߧɢί͛ପᄴࠦྼስၠʷʿᐑڭfீཀՓ ၍છdҢࡁး௰ɽрɢࠥЭᄻंર׳Ԩᘌࣸ ၍ଣᄻيٙર׳d˸ಯˇ࿁ᐑྤٙෆfҢ ࡁᆽٝΆุٟٙึபd˲Νᅵࠠൖʮूၚ ग़fҢࡁጐԃ༨ჯਹɛʑdԨԶ˼ࡁ೯ ࢝ʘ༩fҢࡁீཀІ್ߕʈЪѥdމή ٟਜ੭Ըจ່ଉჃٙᅂᚤf
Along with the investment of Eastern Media International Corporation (here
ɚཧɓɞϋІ್ߕఃڎ؇ಌყٰ΅Ϟࠢʮ̡
in after referred to as "the EMI Group") in 2018, Natural Beauty started a new €˸ɨᔊ၈˜؇ಌණྠ™א٫˜؇ಌ™dක઼ə˜؇
journey for the "EMI Natural Beauty" beauty league. With the marketing resources from the EMI Group, Natural Beauty experienced a brand new start in 2019, and has actively developed and introduced new healthcare businesses such as health products and nutrition products, and has integrated online and offline resources in areas of production, sales and media to build a new ecosystem of "Beautiful and Healthy Business" in the new generation. We proactively respond to the change in economic trends and the demand of environmental protection, and adhere to the principle of steady progress in our clean production for energy saving and emission reduction. Throughout the year, there was zero safety incident and 100% settlement of product complaints. We take our social responsibility while creating profits for our shareholders.
ಌІ್ߕ™ߕᘆᑌຑٙอּfɚཧɓɘϋd ݊І್ߕΌอٙɓϋdᎇഹ؇ಌᐄቖ༟๕ٙҳ ɝdІ್ߕጐක೯ˏආڭۜeᐄቮۜഃ ੰ၍ଣԫุdԨഐΥ͛ପeቖਯʿదආБᇞ ɪᇞɨٙ༟๕Υdிอ˰˾˜ߕᘆੰԫ ุ™ٙΌอ͛࿒ӻfҢࡁጐΫᏐᒈැٙ ҷᜊ˸ʿᐑྤڭᚐٙࠅӋdҢࡁςᆎ͛ପ ˙ࠦᖢආ࢝ٙࡡۆdԨߧɢືঐeಯરʈ ЪfΌϋɨԸdІ್ߕೌОτΌԫ݂d˲ପ ۜҳൡ༆Ӕଟڐ100%dίމٰ؇௴ிлᆗٙ ΝࣛdމٟึഛးΆุபf
As one of the leading cosmetic giants of the industry, Natural Beauty will develop its core value of discovering and achieving the beauty and stick to the sustainable development strategy. At the time when world economy and traditional industries are facing arduous challenges, Natural Beauty will work with our people to be innovative and establish a new model of green and harmonious development.
ԒމߕѱପุٙʷѱۜᎲ᎘ʘɓdІ್ߕਗ਼ᘱ ᚃ೯౮Չ೯ତၾ௴ிߕᘆٙࣨːᄆ࠽dς̙ ܵᚃ೯࢝ٙᐄ༶ഄଫfί˰ޢʿෂ୕ପุ ࠦᑗᑙ̶ܿٙʦ˚dІ್ߕһਗ਼Νːɢጐ ௴อdܔͭၠЍձፓ೯࢝ٙอՊᇍf
Chairperson
Dr. Lei Chien
Natural Beauty Bio-Technology Limited
ཤ࠺௹ɻ ˴ࢩ І್ߕ͛ي߅ҦϞࠢʮ̡
Basic Principles of Reporting ිజٙਿ͉ࡡۆ
This Environmental, Social, and Governance Report (the "Report" or the "ESG Report") is the 4th ESG Report issued by Natural Beauty Bio-Technology Limited
ᐑྤeٟึʿ၍طజѓ€˜༈జѓ™א˜ᐑྤeٟ ึʿ၍طజѓ™މІ್ߕ͛ي߅ҦϞࠢʮ̡
("Natural Beauty", the "Company", or "We"), in responding to the requirements €˜І್ߕ™e˜ʮ̡™א˜Ңࡁ™ה೯бٙୋ̬΅
from the Stock Exchange of Hong Kong Limited ("HKEx") on the disclosure of environmental, social, and governance current practice and the shareholders' expectation to Natural Beauty. Hence, the Report is prepared in accordance with the Environmental, Social, and Governance (ESG) Reporting Guide published by the HKEx and enriched with the Company's current policies and procedures relating to sustainable development (or corporate social responsibility).
ᐑྤeٟึʿ၍طజѓd˸ୌΥ࠰ಥʹʿഐ ၑהϞࠢʮ̡ఱᐑྤeٟึʿ၍طତϞ੬Ъ ̈ٙמᚣ֛d˸ʿٰ؇࿁І್ߕٙಂૐfΪ Ϥd༈జѓ࣬ኽ࠰ಥʹʿഐၑהϞࠢʮ̡೯ бٙᐑྤeٟึʿ၍طజѓܸˏᇜႡdԨ˸ʮ ̡Ϟᗫ̙ܵᚃ೯࢝€אΆุٟึபٙତϞ݁ ഄʿό̋˸̂f
The Report is prepared based on the following principles:
༈జѓ࣬ኽɨΐࡡۆᇜႡj
(1) Materiality - The Company believes ESG exerts significant influence on the investors and stakeholders. In the Report, we will disclose the process of identifying important environmental, social and governance factors, including identifying stakeholders and evaluating substantive issues through materiality matrices. Based on the communication mechanism with stakeholders and the principle of materiality, we have identified and valued important ESG-related factors, and will disclose corresponding measures in the Report.
(1) ࠠࠅ - ʮ̡Ⴉމᐑྤeٟึʿ၍طజ ѓ࿁ҳ༟٫ʿܵ΅٫ՈϞࠠɽᅂᚤɢd Ңࡁίజѓʕמᚣəᗆйࠠࠅᐑྤeٟ ึʿ၍طΪ९ٙཀdՈܼ̍ᗆйл ूᗫ˙dʿлࠠ͜ࠅॉ৬ආБྼሯ ᙄᕚٙ൙ПfҢࡁԱኽၾлूᗫ˙ ٙ๖ஷዚՓdʿࠠࠅࡡۆdᗆй̈ə ESGᗫٙࠠࠅΪ९d࿁Չʚ˸ࠠᓃᗫ ءdԨίజѓʕמᚣəᏐٙᑘણf
(2) Quantitative - The Company measures the key performance indicators and discloses quantitative data in accordance with the requirements of the Environmental, Social and Governance Reporting Guide of the HKEx. At the same time, we will disclose the calculation methods and assumptions of the data in the report.
(2) ඎʷ - ʮ̡࿁ᗫᒟᐶܸࣖᅺʚ˸ࠇඎd ԨԱኽᑌʹהᐑྤeٟึʿ၍طజѓܸ ˏ'ٙࠅӋמᚣඎʷ༟ࣘdΝࣛ࿁జѓʕ ༟ࣘٙࠇၑ˙جeணආБəמᚣf
(3) Balance - In the Report, the Company will present the Company will present the Company's work in environmental, social and governance aspects objectively.
(3) ̻ፅ - ʮ̡ίజѓʕʮ͍e܄ᝈٙяତ əʮ̡ίᐑྤeٟึ˸ʿ၍ط˙ࠦٙʈ Ъf
(4) Consistency - The Company adopts a consistent method of data disclosure, compared the data in the report, and marked changes in statistical methods and key performance indicators.
(4) ɓߧ - ʮ̡મ͜əɓߧٙ༟ࣘמᚣ˙ جdԨίజѓʕආБə༟ࣘٙˢ࿁dԨ ࿁୕ࠇ˙جeᗫᒟᐶܸࣖᅺٙᜊһආБ əᅺءf
Certain data used in the Chairman's Statement and Company Profile sections is added up by applicable data from all operating entities of Natural Beauty. Data used in other sections is added up by applicable data from enterprises within the reporting scope, unless otherwise specified.
˴ࢩజѓʿʮ̡ᔊʧɚືהԴٙ߰͜ʍᅰኽ˸ І್ߕהϞᐄ༶ྼٙቇ͜ᅰኽΥࠇϾϓfৰ ̤Ϟהܸ̮dՉ˼ືԴٙ͜ᅰኽ͟คజᇍఖ ʫΆุٙቇ͜ᅰኽΥࠇϾϓf
Company Profile ʮ̡ᔊʧ
Natural Beauty Bio-Technology Limited (Stock code: 00157) is a company based in Shanghai, the PRC. As at 31 December 2019, we employed around 600 employees. Natural Beauty is principally engaged in the production and sale of skin care, beauty, aroma-therapeutic products, health supplement and makeup products. Natural Beauty Holdings Limited was incorporated in the Cayman Islands as an exempted company with limited liability on 29 June 2001. The Company's shares have been listed on The Stock Exchange of Hong Kong since 28 March 2002.
І ್ ߕ ͛ ي ߅ Ҧ Ϟ ࠢ ʮ ̡€ٰ ΅ ˾ j00157 ݊ɓ˸ʕɪऎމਿήٙʮ̡fɚཧɓɘ ϋɤɚ˜ɧɤɓ˚dʊ໌྇ߒʬϵΤࡰʈf І್ߕ˴ࠅԫ͛ପʿቖਯᚐᇮପۜeߕ࢙ ପۜeၚذପۜeੰۜʿʷѱۜfNatural
Beauty Holdings Limitedɚཧཧɓϋʬ˜ɚɤ ɘ˚ίකਟ໊ࢥൗ̅ϓͭމᐏᒀеϞࠢʮ̡f ʮٰ̡΅Іɚཧཧɚϋɧ˜ɚɤɞ˚ৎί࠰ಥ ᑌΥʹהϞࠢʮ̡ɪ̹f
With over decades of development, Natural Beauty has the following unique advantages:
ཀᅰɤϋ೯࢝dІ್ߕኹϞ˸ɨዹतᎴැj
• Brand advantage: The brand "Natural Beauty" was founded decades ago and has been taking a strong foothold in the Greater China Region by its natural cosmetology and business philosophy of "beauty is being natural". In 2008, "Natural Beauty" was recognized as the Chinese Well-known Trademark by the State Administration for Industry and Commerce.
• ۜᎴැj˜І್ߕ™ۜ௴ͭʊϞᅰ ɤϋfீཀ˜І್ఱ݊ߕ™ٙߕ࢙ʿุਕ ଣׂdІ್ߕɽʕശήਜχͭʔศf ɚཧཧɞϋd˜І್ߕ™ᐏʕʈਠ Б݁၍ଣᐼ҅Ⴉ̙މʕཱུΤਠᅺf
• Technical advantage: Natural Beauty is always committed to the development of new products. By taking in prominent bio-chemical R&D teams and cooperating with other technology companies, Natural Beauty has successfully developed more than 700 purely natural skin care products free of strong medication and toxic chemicals such as mercury, lead, and zinc.
• ҦஔᎴැjІ್ߕᐼ݊ߧɢ೯࢝อପ ۜdீཀՙ൳ٙ͛ي߅Ҧ೯ྠඟ˸ʿ ၾՉ˼߅Ҧʮ̡ΥЪdІ್ߕʊϓ̌ ೯࢝ə൴ཀɖϵʔў੶डᖹيʿϞݭ ʷኪيሯνӌeདeቔٙॱ˂್ᚐᇮପ ۜf
• Production advantage: Natural Beauty now has two production bases, one in Shanghai and one in Taipei. In 1997, Natural Beauty set up its first PRC factory in Shanghai which obtained ISO9000 quality standard certification in the same year. To cope with its vigorous momentum of development, the Company constructed a new factory in Shanghai in 2010. The new production base was built in accordance with the high standards of Good Manufacturing Practice (here in after referred to as "GMP") of Drugs, making Natural Beauty a leading GMP cosmetic production enterprise in the PRC.
• ͛ପᎴැjІ್ߕତϞՇஈ͛ପਿήd ʱйЗʩɪऎʿ̨̏fІ್ߕɓɘ ɘɖϋίɪऎணͭୋɓගʕʈᅀdԨ ɲΝϋ՟ISO9000ۜሯႩᗇdᎇܝІ್ ߕٙ೯࢝ν˦νஅdΪϤɚཧɓཧϋ ίɪऎϓͭəɓගอʈᅀfอٙ͛ପਿ ή፭ృᖹۜᎴԄႡிЪุᇍ'€˸ɨᔊ ၈˜GMP™ٙ৷ᅺܔͭdԴІ್ߕϓމ ʕφٙʷѱۜႡிΆุf
• Scale advantage: Natural Beauty has over 1,000 chain stores in the PRC, Taiwan and other regions and has opened 143 new stores in 2019.
• ᅼᎴැjІ್ߕʕɽęᝄʿ Չ˼ήਜኹϞ൴ཀɓɷʱֳfІ್ߕ ɚཧɓɘϋอකə143ගֳf
Adhering to the operation philosophy of "Research, Education, Service and Dissemination", Natural Beauty demonstrates to the world with its outstanding products and services, and that it is an energetic and sustainable enterprise.
٢ܵഹ˜Ӻeԃeਕeપᄿ™ٙᐄଣ ׂdІ್ߕΣ˰ޢ࢝ତՉᎴମٙପۜʿਕd މɓගϞݺɢ˲̙ܵᚃᐄٙΆุf
Company Profile ʮ̡ᔊʧ
2019 is a new beginning for the Natural Beauty. With the investment of the EMI Group, Natural Beauty actively develops and introduces new healthcare businesses such as health products and nutrition products, and integrates online and offline resources in areas of production, sales and media to build a
ɚཧɓɘϋd݊І್ߕٙΌอٙɓϋdᎇഹ؇ ಌ༟๕ٙҳɝdІ್ߕጐක೯ˏආڭۜe ᐄቮۜഃੰ၍ଣԫุdԨഐΥ͛ପeቖਯʿ దආБᇞɪᇞɨٙ༟๕Υdிอ˰˾
new ecosystem of "Beautiful and Healthy Business" in the new generation. In ˜ߕᘆੰԫุ™ٙΌอ͛࿒ӻf2019ϋІ್ߕ
2019, the revenue of Natural Beauty grew to HKD438,400,000, an increase of 18.6% compared to 2018.
ྼତə438,400,000ಥʩϗɝd༰2018ϋɪʺə 18.6%f
INDUSTRY DISTRIBUTION
Бุʱб
The picture below shows the geographical distribution of franchise stores of Natural Beauty at the end of 2019:
ɨྡމɚཧɓɘϋֵІ್ߕतᐄֳٙήଣ ʱбj
Hainan 海南
Management Approach ၍ଣ˙ج
CORPORATE GOVERNANCE
The Company firmly believes that strong corporate governance is the foundation, helping to achieve development goals, delivering the corporate objective of maximizing return to its stakeholders. Natural Beauty complies with laws and regulations and other regulatory requirements in relation to corporate governance such as the Company Law of the People's Republic of China , Securities Law of the People's Republic of China , Corporate Governance Practices Code Appendix 14 of the Rules Governing the Listing of Securities on the Stock Exchange of Hong Kong Limited and the Articles of Association. General meeting of shareholders is the Company's highest decision-making body. The Company's Board of Directors (the "Board") is responsible for implementing the decisions of the shareholders' meeting. It is the core of the corporate governance structure. There are four committees under the Board, namely the Executive Committee, Nomination Committee, Remuneration Committee, Audit Committee, which are responsible for regulating its operation, putting forward major decisions of the Company for consideration, evaluation and advise on these decisions, while striving to maintain a high level of corporate governance, sound internal control system and effective risk management. The Board is committed to improving transparency, accountability, integrity and honesty, and strives to earn the confidence from our shareholders and other stakeholders and to safeguard the interests of shareholders.
ʮ̡طଣ
ΌٙΆุ၍طঐމʮ̡೯࢝ఢ֛Ԅλٙਿ ᓾdᏍпʮ̡ྼତ೯࢝ͦᅺdމܵ΅٫Զ௰ ɽٙڗಂΫజfІ್ߕ፭ςʕശɛ͏ձ ʮ̡ج'eʕശɛ͏ձᗇՎج'e࠰ಥ ᑌΥʹהϞࠢʮ̡ᗇՎɪ̹ۆ'ڝɤ̬ Άุ၍ط੬ςۆ'ഃجܛجձᇍᏦ ʿʮ̡'ٙࠅӋආБʮ̡طଣfʮٰ̡ ؇ɽึ݊௰৷ٙӔഄዚdԫึࠋபੂБٰ ؇ɽึٙจқd݊ʮ̡၍طݖٙࣨːdՉɨ ண̬ࡈ։ࡰึdʱйމੂБ։ࡰึeΤ։ࡰ ึeᑚཇ։ࡰึeᄲࣨ։ࡰึdࠋபᇍʮ̡ ༶Ъd࿁ʮ̡ٙࠠɽӔഄ̈ᄲᙄe൙ᄆձፔ ༔จԈd။ɢၪܵ৷˥ٙΆุ၍طeᖢٙ ʫ္છӻ୕˸ʿϞࣖٙࠬᎈ၍ଣdߧɢ৷ ீܓeਪபeʮڦɢʿվ༐ܓdрɢᙊ՟ ٰ؇ʿՉ˼ܵ΅٫ٙڦːʿڭღٰ؇лूf
Natural Beauty takes great importance of its commitment to social responsibility and is committed to working with stakeholders to create sustainable value. The Board participates in sustainable development (environmental, social and governance), responsible for the work related to its strategy, and reviews the implementation of sustainable development strategies on a regular basis. The Company fully considers the risks related to the environment, society and governance in the process of formulating the strategic plan, evaluates the internal and external risks faced by the Company during the business process, and establishes corresponding response to ensure the effectiveness of Company's risk management procedures and the internal control system. In order to better implement the relevant work on sustainable development, we have appointed relevant functional departments to review the Company's operating conditions regularly, hold internal discussions to identify sustainable development responsibilities, and implement related management requirements.
І್ߕࠠൖ࿁ٟึபٙוዄdԨߧɢၾл ूᗫ˙Ν௴ி̙ܵᚃٙᄆ࠽fʮ̡ԫึ ਞၾ̙ܵᚃ೯࢝€ᐑྤeٟึ˸ʿ၍طᗫʈ Ъ࿁ՉଫࠋபdԨ֛ಂ္ຖᄲൖ̙ܵᚃ೯࢝ ଫٙໝྼઋرfʮ̡ίᏝ֛ଫྌٙཀ ʕ̂ʱϽᅇၾᐑྤeٟึ˸ʿ၍طᗫٙࠬ ᎈdԨίᐄཀʕ൙Пʮ̡הࠦᑗٙʫ̮ ࠬᎈdՓ֛ᏐٙᏐ࿁ഄଫd˸ڭᗇʮ̡ࠬᎈ ၍ଣό˸ʿʫ္છӻ୕ٙϞࣖfމəһ λໝྼ̙ܵᚃ೯࢝ٙᗫʈЪdҢࡁ։ ᗫᔖঐژஷཀ֛ಂᏨীʮ̡ٙᐄ༶ઋرdᑘ Бʫীሞᗆй̙ܵᚃ೯࢝பԫ֝dໝྼၾ ʘᗫٙ၍ଣࠅӋf
Reporting and disclosure of environmental, social and governance ("ESG") reports is one of the important channels for our communication with stakeholders. We declare that the Company's management group will report to the governance group annually, and we will also disclose the performance of our social responsibilities to the Company's stakeholders by following the ESG Reporting Guide.
ᐑྤeٟึ˸ʿ၍طజѓٙිజ˸ʿמᚣ݊Ң ࡁၾлूᗫ˙๖ஷٙࠠࠅ၍༸ʘɓdҢࡁ ᆽӊϋ͟ʮ̡၍ଣᄴΣطଣᄴආБිజdԨஷ ཀ፭ృᐑྤeٟึʿ၍طజѓܸˏ'Σʮ̡ лूᗫ˙מᚣҢࡁٟึபٙᄵБઋرf
Management Approach ၍ଣ˙ج
COMMUNICATE WITH STAKEHOLDERS
Judging from the characteristics of the business and operation, we categorize major stakeholders as investors, governments/regulators, employees, customers, suppliers, Non-Governmental Organizations ("NGOs"), communities. During the daily operation process, we thoroughly consider the concerns of all stakeholders and keep formal and informal communication with them.
ၾлूᗫ˙ٙ๖ஷ
Ңࡁ࣬ኽІԒุਕձ༶ᐄٙतᓃdਗ਼˴ࠅлू ᗫ˙ᆽ֛މҳ༟٫eִ݁Ŋ္၍ዚeࡰ ʈe܄˒eԶᏐਠeڢִ݁ଡ଼ᔌeٟਜfҢࡁ ί˚੬ᐄཀʕᗫءлूᗫ˙ಂૐձൡ ӋdԨஷཀ၇˙όၾлूᗫ˙ڭܵ๖ஷԨ ጐΫᏐ˼ࡁٙಂૐձൡӋf
Stakeholders | ||||
лूᗫ˙ | ||||
Investors | • | Guaranteeing shareholder rights and interests | • | General Meeting of Shareholders |
ҳ༟٫ | • | ڭღٰ؇ᛆлʿᛆू | • | ٰ؇ɽึ |
• | Timely disclosure of relevant information | • | Press releases and announcements | |
• | ʿࣛᆽמᚣᗫ༟ৃ | • | อၲᇃʿʮѓ | |
• | Corporate governance improvements | • | Disclosure reports | |
• | ҁഛʮ̡طଣ | • | ࿁̮జѓ | |
Governments/Regulatory | • | Law and regulation compliance | • | Compliance reporting |
institutions | • | ΥجΥ | • | Υజѓ |
ִ݁Ŋ္၍ዚ | • | Workplace health & safety | • | Supervision & inspection |
• | ʈЪఙΥٙτΌੰ | • | Փܓҁഛၾ္ຖᏨݟ | |
• | Save the Energy Resources | • | Clean energy | |
• | ືߒঐ๕Դ͜ | • | Դ͜һᆎٙঐ๕ | |
Employees | • | Competitive remuneration & welfare | • | Labor union/staff assembly |
ࡰʈ | • | Ϟᘩنɢٙᑚཇձ၅л | • | ʈึŊᔖʈ˾ڌɽึ |
• | Workplace health & safety | • | Safety training activities | |
• | ʈЪఙΥٙτΌੰ | • | ࡰʈτΌ | |
• | Training & ability development | • | Training & career development | |
• | ձঐɢܔண | • | ձᔖุ೯࢝ | |
Customers | • | Customer services | • | After-sale service |
܄˒ | • | ܄˒ਕ | • | ਯܝਕ |
• | Quality assurance | • | Product quality testing | |
• | ۜሯڭღ | • | Όۜሯ༊ | |
Suppliers | • | Supplier admittance management | • | Invitation for bids & seminar |
ԶᏐਠ | • | ԶᏐਠࡘɝ၍ଣ | • | םᅺeীึ |
• | Supplier evaluation | • | Supplier admittance & evaluation | |
• | ԶᏐਠ൙П | • | ԶᏐਠ൙Пʃଡ଼ | |
• | Supplier cooperation | • | Executive meetings | |
• | ԶᏐਠΥЪ | • | ৷ᄴึ | |
NGOs | • | Involvement in local community programs | • | Direct communication |
ڢִ݁ଡ଼ᔌ | • | ਞၾήٟਜධͦ | • | ٜટ๖ஷ |
• | Fulfilling environmental responsibility | • | Strict emissions management | |
• | וዄᐑྤப | • | ᘌࣸ၍ଣર׳ي | |
• | Respecting Human rights | • | Child labor avoidance | |
• | యࠠɛᛆ | • | לഒԴ͜ഁʈ | |
Communities | • | Local development | • | Free trainings for communities |
ٟਜ | • | ή೯࢝ | • | ٟਜе൬ |
• | Fulfilling environmental responsibility | • | Strict emissions management | |
• | וዄᐑྤப | • | ᘌࣸ၍ଣર׳ي |
Expectations and Aspiration ಂૐၾൡӋ
Means of Communication/Response ๖ஷŊΫᏐ˙ό
Management Approach ၍ଣ˙ج
MATERIAL ESG ISSUES
In 2019, Natural Beauty communicated and conducted investigations with internal as well as external stakeholders with regard to the Company's ESG responsibility issues. Based on the feedback collected, we scored and ranked the issues by their influence on the Company's business operation and on stakeholders, aiming to reflect our material influence on the environment and the society, and better respond to stakeholders' expectations and demands. The materiality matrix is set out below.
ྼሯᙄᕚٙᆽ֛
2019ϋҢࡁஷཀ࿁І್ߕʫձ̮ٙлू ᗫ˙ආБə๖ஷၾሜݟdϗՑεධܔᙄd࿁ ʮ̡༶ᐄٙᅂᚤʿ࿁лूᗫ˙ٙᅂᚤՇࡈၪ ܓ̈೯d࿁І್ߕٙၾᐑྤeٟึʿ၍طϞᗫ ٙྼሯᙄᕚආБə൙ʱၾરҏd˸ˀ݈Ңࡁ ࿁ᐑྤeٟึٙᅂᚤdԨһλήΫᏐлूᗫ ˙ٙಂૐၾࠅӋfҢࡁٙࠠࠅᙄᕚॉ৬ν ɨj
Significance to Stakeholders 對利益相關方的重要性
Significance to Business Operation 對公司運營的重要性
Highly Material Corporate Governance Product Quality Marketing
Intellectual Property Rights Customer Service
Products/Services and Customer Retention Safe Production to Guarantee Efficiency Anti-Corruption and Anti-Fraud Emission Management
Material
Resource Management Supplier Management Employee Rights Employee Development
Relevant
Community Service Response to Extreme Weather
非常重要 公司治理 產品品質 市場推廣 智慧財產權 顧客服務 產品╱服務及客戶維護 安全生產與效率保障 反貪污及反舞弊 排放管理
重要 資源管理 供應商管理 員工權益 員工發展
相關 社區服務 極端天氣應對
Product and Service ପۜၾਕ
The quality of product and service is vital for the development of enterprises. With increasingly intensive competition in cosmetic industry driven by fast global economic integration, safeguarding intellectual property rights, continuously innovating products, improving product and service quality are the key factors for enterprises to gain competitive advantages and achieve sustainable development.
ପۜ˸ʿਕۜሯ࿁ΆุٙࠠࠅʔԊϾఏf ͟ΌଢٙҞΥഗʷѱۜБุ੭Ըə ৷ܓᘩنdၪᚐତϞٙ౽ᅆৌପᛆdʔᓙપ̈ อପۜeҷഛପۜۜሯʿ৷ਕจᗆ݊Άุ ᐏᘩنᎴැʿྼስ̙ܵᚃ೯࢝ٙᗫᒟΪ९f
INTELLECTUAL PROPERTY RIGHTS
To safeguard the Company's intellectual property rights, we comply with and refer to the Trademark Law of the People's Republic of China, Patent Law of the People's Republic of China, Standards of Cosmetics Registration, Record-Filing, Inspection and Test and other external laws and regulations, to develop Regulation for the Management of Legal Affairs, Regulation for the Management of Anti-Counterfeiting and other administrative measures. We also understand the application and maintenance procedures for intellectual property rights, trademarks and patents, and ensure the validity of the Company's intellectual property rights. With the legal department of the Company taking the lead, each sales area is responsible for the anti-counterfeiting work in the local jurisdiction. They work together to rectify the expired and unrenewed franchise stores, and fight against counterfeit companies or brands. By strengthening the rectification of Internet infringement and all kinds of online platform infringement, the Company maintains the business reputation and its legal rights and promotes the Company's healthy and sustainable development. The intellectual property rights owned by the Company are trademark exclusive rights and patent rights. As of December 31, 2019, Natural Beauty has 4 patent rights (2 in China and 2 in the United States) and 298 trademark exclusive rights, among which 1 new patent right and 22 trademark exclusive rights were newly owned in 2019.
౽ᅆৌପᛆ
މၪᚐʮ̡౽ᅆৌପᛆdҢࡁ፭ςԨਞʕ ശɛ͏ձਠᅺج'eʕശɛ͏ձਖ਼ лج'eʷѱۜൗ̅ձ௪ࣩᏨ᜕ʈЪᇍ' ഃ ̮ ج ܛ ج d Փ ֛ əج ܛ ԫ ਕ ၍ ଣ Փ ܓ'e͂ၪᛆ၍ଣՓܓ'ഃ၍ଣ፬جdᆽ ə౽ᅆৌପᛆeਠᅺʿਖ਼лٙ͡ሗ˸ʿၪᚐݴ dϞҏٙၪᚐʿᆽڭʮ̡ٙ౽ᅆৌପᛆٙϞ ࣖfʮ̡ஷཀ˸جਕஈଘ᎘dቖਯਜਹࠋ பήᒍਜ͂ʈЪٙᅼόdஷɢΥЪ࿁ཀಂ ͊ᚃߒٙ̋ຑֳආБطd࿁ͷڽٙʮ̡אۜ ආБ͂ၪᛆdஷཀᄣ̋࿁ʝᑌၣڧᛆʿ ᗳᇞɪ̨̻ڧᛆٙطɢܓdၪᚐəʮ̡ۜ ٙਠุڦᚑܓʿΥجᛆूdڮආʮ̡ٙੰ̙ ܵᚃ೯࢝fʮ̡˴ࠅ౽ᅆৌପᛆމਠᅺਖ਼͜ᛆ ၾਖ਼лᛆd࿚˟Ց2019ϋ12˜31˚dІ್ߕኹ Ϟਖ਼лᛆ4ࡈ€ʕ2ࡈdߕ2ࡈdਠᅺਖ਼͜ ᛆ298ࡈdՉʕ2019ϋอᄣਖ਼лᛆ1ࡈdਠᅺਖ਼ ͜ᛆ22ࡈf
PRODUCT QUALITY
We know that product quality is fundamental for sustainable development. We comply with the cosmetics industry laws and regulations such as the Hygienic Standard for Production Enterprises of Cosmetics and Regulations concerning the Hygiene Supervision over Cosmetics, and have established the Company's quality management system in accordance with Quality management systems - Requirements (by complying with GB/T19001-2000 idt ISO9001:2008). We also set the Management rules and regulations of quality management system, Quality Review Management Method, Quality manual etc., to establish the Company's quality policy, goals, source of quality risks and quality inspection standards. Through assigning quality goals to the heads of various departments, the Company's goal penetrates into the foundation gradually to ensure its implementation. In addition, the Company strictly controls the quality of its products, and through three levels of inspection from raw materials, intermediate products to finished products, to ensure that products continue to be qualified. At the end of each year, quality assessment is conducted with reference to review results as well as the Company's reward and punishment measures.
ପۜۜሯ
Ңࡁଉٝପۜۜሯ̙݊ܵᚃ೯͉࢝ٙ࣬fҢ ࡁ፭ςʷѱۜ͛ପΆุሊ͛ᇍ'eʷѱ ۜ ሊ ͛ ္ ຖ ૢ Է'ഃ ʷ ѱ ۜ Б ุ ج ܛ ج d Աۜሯ၍Փӻ - ࠅӋ'(GB/T19001ഃΝ ISO9001:2008)ܔͭʮ̡ٙۜሯ၍ՓӻdՓ ֛ۜሯ၍Փӻ၍ଣ֛'eᔧࣨ၍ଣ ֛'eۜሯ˓̅'ഃՓܓ˖dᆽʮ̡ۜሯ ˙০eͦᅺdۜሯࠬᎈٙԸ๕˸ʿۜሯᏨ᜕ᅺ ഃfʮ̡ਗ਼ۜሯͦᅺʱৣژࠋபɛd ԨနɨӐՑ੪ЗdᆽڭΌࡰ࿏ໝྼۜሯ ᐼͦᅺfϤ̮dʮ̡ᘌࣸҪᗫପۜۜሯdஷཀ ࡡيࣘeʕගପۜʿϓۜٙɧᄴᏨ᜕dᆽڭପ ۜܵᚃΥࣸfӊϋϋֵଡ଼ᔌۜሯ࿏ੂБઋر ϋܓϽࣨdԨԱኽᄲ֛ഐ؈ձʮ̡ٙᆤᕾ፬ج ʚ˸ᆤᕾf
Natural Beauty has a production base established in accordance with GMP. It is certified by several systems, such as GMP, Cosmetics International Standard System (ISO22716), Quality Management System (ISO9000), and the Quality Assurance Mode Certification of International Quality System (GB/T19002). After the investment of the EMI Group, Natural Beauty has introduced new business lines in the healthcare industry besides beauty industry and produced health products and nutrition products under the leadership of a new international professional management team. We continue to strictly control the production process to provide the best quality products. In 2019, Natural Beauty opened its R&D Centre for the first time, allowing franchisees to visit and further understand the product's production environment and production process. After the visit, the franchisees felt the rigor and order of the production process, the seriousness and professionalism of the staff, and thus had more expectations and trust in the Natural Beauty products.
І್ߕኹϞ࣬ኽGMPܔͭٙ͛ପਿήd݊ᐏ GMPႩᗇٙ͛ପΆุdΝࣛɰ՟ʷѱۜყ ᅺӻ(ISO22716)eۜሯ၍Փӻ(ISO9000)ٙ
Ⴉᗇd˸ʿყۜሯӻ(GB/T19002)ۜሯڭᗇ ᅼόႩᗇfІ˜؇ಌණྠ™ٙ༟๕ҳɝܝdίΌ อყʷਖ਼ุᐄྠඟჯኬɨdІ್ߕৰࡡϞ ߕ࢙ߕѱ̮dක೯ˏආڭۜeᐄቮۜഃੰ ၍ଣԫุdҢࡁܵᚃᘌࣸҪછପۜ͛ପݴe ˸Զ௰Ꮄሯٙପۜf2019ϋdІ್ߕୋɓϣ ක׳І್ߕଉѦ೯ʕːdᜫ̋ຑ˴ਞஞԨڐ ɓӉᐝ༆ପۜٙ͛ପᐑྤ˸ʿ͛ପཀfਞᝈ ʘܝd̋ຑ˴ชաՑə͛ପཀٙᘌᔫձʜ್ ϞҏdʈЪɛࡰٙႩॆၾਖ਼ุdϾ࿁І್ߕ ٙପۜϞəһεٙಂܙၾڦf
The picture shows the franchise visits the R&D Center of Natural Beauty ྡމ̋ຑਠਞᝈІ್ߕଉѦ೯ʕː
With the reliable quality management system and the contributions made in the health and beauty industry, Natural Beauty was awarded "2019 Top Ten Influential Brands in Nutrition and Health Industry" by the 2019 (Second) China Nutrition and Health Industry Entrepreneurs Annual Conference and China Nutrition and Health Brand Impact Forum, organized by the China Health Care Association, the Food Nutrition and Safety Professional Committee of the China Health Care Association, and co-sponsored by the Consumption Daily Office of Consumption Daily; awarded "Council member of China Anti-Aging Association", "Expert Guidance Company of Chinese Anti-aging service industry", and the honorary title "Chinese Anti-cancer Project Practice Base for Precise Food-caring Service Industry" during the conference on Chinese Anti-cancer Projects National Health Charitable Activities.
ኯᔟ̙ቦٙۜሯ၍Փӻ˸ʿίߕᘆੰԫุ ʕהЪ্ٙᘠd2019ϋІ್ߕᐏ͟ʕڭ ึ˴፬dʕڭึيᐄቮၾτΌਖ਼ ุ։ࡰึו፬dऊ൬˚జऊ൬ᝈ࿀፬ʮ܃ ፬ٙ201€9 ୋɚ֣ʕᐄቮੰପุΆุϋ ึʕᐄቮੰۜᅂᚤɢሞእ˜2019ᐄቮ ੰБุɤɽᅂᚤɢۜ™iʕԣᐖʈΌ ͏ ੰ ʮ ू ݺ ਗ ึ ᙄ ʕ બ ʚ ٙ˜ʕ Ҥ স ϼ ڮ ආึଣԫఊЗ™e˜ʕҤসϼਕਖ਼ܸኬఊ З™e˜ʕԣᐖʈၚቮਕྼስਿή™ ᚑ၈f
MARKETING
In order to adapt to the market changes and industry needs, we take product innovation as the driving force for development, re-organize the product lines each year, and take promotion via various channels such as TV shopping, investment/new product release conference, and online platforms at the same time. In 2019, Natural Beauty fully implemented the IP marketing plan by inviting celebrities as brand spokespersons, and along with multi-dimensional communication forms such as outdoor advertising, TV series implantation, and online live broadcast to further expand the influence of IP, to present our products along the concept "Natural is beauty" and to show the care effect of Natural Beauty in an immersive scene, which increase the brand's exposure and the cohesion of loyal customers.
̹ఙપᄿ
މቇᏐ̹ఙᜊʷʿБุცӋdҢࡁ˸ପۜ௴อ މ೯࢝ਗɢdӊϋ࿁ପۜᇞࣰଣྌfΝࣛd ஷཀ၇၍༸νཥൖᒅيeםਠŊอۜ೯б ึeᇞɪ̨̻ഃආБપᄿf2019ϋІ್ߕΌࠦ પБIPБቖࠇྌdᒗሗЪމۜ˾Ԋɛd ৣΥ˒̮ᄿѓeཥൖᄌಔɝeᇞɪٜᅧഃεၪ ෂᅧҖόdආɓӉᓒɽəIPٙᅂᚤɢd˸˜І ್ ఱ ݊ ߕ™ٙ ۜ ଣ ׂ d Σ ऊ ൬ ٫ я ତ І ್ ߕ ٙପۜd˸ԒᑗՉྤٙఙ౻࢝ͪІ್ߕٙᚐଣ ࣖ؈dᄣ̋əۜٙᖅΈܓʿ׀ྼ܄˒ٙኑၳ ɢf
After Natural Beauty joined the EMI Group at the end of 2018, the two parties reached an alliance. With Natural Beauty's popularity in the PRC, the EMI Group opened the PRC market and market share in PRC. Natural Beauty strives for a prominent position in the fierce market with the strong online media trading capabilities of EMI Group. After the alliance, Natural Beauty opened a multi-directional product sales channels. In 2019, Natural Beauty began to deploy e-commerce, settled in platforms such as T-mall, the RED (Xiaohongshu), and Strawberry.com, improved products based on feedbacks from various channels timely, made continuous research and development, and to meet greater market challenges.
І2018ϋֵІ್ߕ̋ɝ؇ಌණྠܝdᕐ˙༺ϓ ᑌຑd؇ಌл͜І್ߕίɽٙٝΤܓ˸ʿ̹ ఙ΅ᕘ͂කɽ̹ఙdІ್ߕ࠾п؇ಌඪێٙ ၣదᆵঐɢdɢنίዧड̹ٙఙʕፑɓ֛ ٙࢩЗdІ್ߕၾ؇ಌΥЪܝd͂කəε˙З ٙପۜቖਯ၍༸f2019ϋdІ್ߕකб҅ཥ ਠdɝታ˂፟eʃߎࣣeণၣഃ̨̻dʿࣛ ࣬ኽ၍༸Ϋ㉿ආБପۜһอeܵᚃҳɝ ೯dڎટһɽ̹ٙఙܿf
CUSTOMER SERVICE
Following the proposal for "New Generation" as a new beauty and health ecosystem in 2019, we are committed to becoming a brand with humanistic spirit, improving service quality and awareness to respond to customer complaints timely.
ᚥ܄ਕ
І್ߕߧɢਂϞܓٙۜd2019ϋ̈ ி˜อ˰˾™ߕᘆੰԫุٙΌอ͛࿒ӻdΌࠦ ʺਕۜሯၾจᗆdਂՑəʿࣛeϞࣖٙஈ ଣΫ㉿܄˒ൡӋf
We strictly follow the established The Rules of Customer Service Management, The Rules of Return Management, Product Recall Management Regulations, and are committed to providing customers with high-quality service experience. We treat every single customer complaint with the most professional and rigorous attitude. The marketing department, factory and customer service department work jointly together to handle quality related complaints from the customers, and initiate the recall process if necessary. Each year, Natural Beauty organizes a simulated recall exercise and evaluates its effectiveness. In 2019, Natural Beauty has no product recalls related to quality.
Ңࡁᘌࣸ፭ృʊՓ֛ٙ܄˒ਕ၍ଣՓ ܓ'eৗ౬၍ଣՓܓ'eପ̜ۜΫ၍ଣ ֛'dߧɢމ܄˒ԶᎴሯٙਕ᜕fҢ ࡁ˸௰ਖ਼ุᘌᔫٙ࿒ܓ࿁ܙӊɓఊ܄ൡd̹ఙ eʈᅀʿ܄ᑌΥஈଣۜሯᗫٙ܄ൡd ̀ࠅ઼ࣛਗ̜ΫόfІ್ߕӊϋଡ଼ᔌ1ϣᅼ Ꮭ̜ΫစᇖdԨ൙ᄲՉϞࣖf2019ϋdІ್ ߕ͊೯͛ΪۜሯਪᕚϾପ͛ٙৗΫઋرf
Recall Decision 決定召回
• Issuing the recall decision, the Company set up a team to monitor and handle the relating matters with the recall.
• 發出召回決定，公司成立 產品召回小組，負責監視 與處理產品召回有關事務
The picture shows the recall process of Natural Beauty ྡމІ್ߕପ̜ۜΫݴ
Customers' complaints with non-quality issues are all handled by a professional customer service department, with a clear set of after-sales service. The department follows up all complaint handling situations through daily report and makes return visits. In case of inextricable legal conflicts, we turn to the legal department for help and ensure the openness and transparency of aftersales services through social media. In 2019, Natural Beauty received a total of 722 complaints, of which, 717 were related to products, 360 more compared to 2018. 310 product complaints among them were due to the flocculation phenomenon of NB-1 products (non-quality issue). Thus, the customer service department, the R&D department, the production department worked together to investigate the cause and then adjusted the product formula. We exchanged the products from the franchisees promptly and obtained the understanding from the customers. Since then, the Natural Beauty puts further concern over the stability of the product ingredients, to prevent recurrence of such incidents.
Reporting the Product Recall 產品召回的結束和 報告
• Developing correction and precaution through the analysis of reasons, scope and results regarding recalls.
• 分析召回的原因、範圍和 結果，並制定糾正和預防 措施
࿁ڢۜሯਪᕚٙ܄ൡۆ͟ਖ਼ุٙ܄ஈ ଣdৣࢁ౸ٙਯܝਕdஷཀ˚జڌᅼό༧ ආהϞҳൡஈଣઋرԨ࿁܄˒ආБΫஞf߰༾ ೌج༆Ӕٙجܛ٧ॸdҢࡁਗ਼రӋجਕژٙ пdԨਗ਼࠾пٟʹၣ༩ʘɢdᆽڭҢࡁٙਯ ܝਕʮකீf2019ϋdІ್ߕϗՑ722 ҳൡdՉʕ717މପۜᗫdᐼᅰ༰2018 ϋᄣ̋ə360dՉʕ310ପۜҳൡၾNB-1ପ ۜ̈ତഔًيତϞᗫ€ڢۜሯਪᕚdމϤ܄ ጐၾ೯ژ˸ʿ͛ପژ࢝කሜݟd ሜପۜৣ˙dԨʿࣛ࿁̋ຑਠପۜආБሜ ౬dՑə܄˒ٙଣ༆fϤܝІ್ߕਗ਼ڐɓӉ ᗫءପۜϓʱٙᖢ֛dԣ˟ϤᗳԫٙΎ೯ ͛f
Complaints Handling
܄ൡஈଣ
No. of well-handledPercentage of well-handled
Type | Total | complaints | complaints |
ஈଣ | ஈଣ | ||
ᗳй | ᐼᅰ | ҳൡᅰͦ | ҳൡϵʱˢ |
Products and Service Complaints | 722 | 7211 | 99.86% |
ପۜʿਕҳൡ
1
At the end of 2019, one of the complaints is still in process, having reached a consensus with customer and the Company is waiting for the customer to confirm the details of the demand.
1
࿚Ї2019ϋֵd֠Ϟɓҳൡࣩᒔίஈଣ ཀʕdʊၾऊ൬٫༺ϓ୕ɓdഃܙऊ൬٫ ᆽႩცӋf
The Company has set up strict regulations like Administrative Measures on Customer Data Confidentiality with regard to obtaining and assessing customer private information. We also insist on continuous improvement for the access of the archived contracts and data. Based on the relevant regulations, only the authorized personnel has the right to get access to the relevant data. As for data management, the Company has designed different approval processes for access to the regional customer data and internal data. We trace records of the borrowed archived contracts and data to enhance privacy protection and to show our commitment to customer privacy.
Confidentiality of Information
༟ࣘڭ ʮ̡ఱʊ՟ٙᚥ܄ӷɛ༟ࣘணͭᘌࣸᇍd ν܄˒༟ࣘڭ၍ଣ፬ج'dܵᚃҷഛݟ ᓥᏦΥߒʿ༟ࣘٙʫݴf࣬ኽબᛆૢԷd ̥ϞՑબᛆٙɛࡰϞᛆݟቡfί༟ࣘ၍ଣ˙ ࠦdʮ̡ۆ࿁ήਜ܄˒༟ࣘʿʫ༟ࣘٙԴ ͜ᛆணࠇʔΝٙҭࡘݴdԨ࿁࠾ቡٙცᓥ ᏦٙΥߒʿ༟ࣘආБᔳ˸ʿাd˸̋੶ᒯ ӷڭᚐd࢝ତІ್ߕ࿁ၪᚐᚥ܄ᒯӷٙӔːf
ANTI FRAUD AND ANTI COMMERCIAL BRIBERY
Natural Beauty maintains a zero-tolerance attitude towards corruption and commercial bribery, encourages the reporting of corruption and fraud cases, and establishes an investigation team to investigate cases to enhance its power as a deterrent. We continue to improve anti-fraud system in 2019, actively conduct internal inspection to constantly deepen anti-corruption and anti-fraud efforts.
ˀႀ࿌ၾˀਠุ༡༤
І್ߕ࿁ၵʿਠุ༡༤Бމڭܵཧ࢙Ҝٙ࿒ ܓdོᎸᏨᑘϮႀ࿌ࣩdԨϓͭሜݟଡ଼ሜ ݟࣩd˸৷Չ۾ᙱࣖ؈f2019ϋdҢࡁܵ ᚃҁഛˀႀ࿌ՓܓdጐආБʫᏨ࿀˸ଉʷ ˀႀ࿌ᗫʈЪf
ANTI FRAUD
In 2019, the Company set up the Rules of Anti-fraud Management , established corresponding responsibilities of different divisions, the dealing process for the fraud cases, and the prevention and control of fraud. All the employee are required to participate in orientation training, which covers anti-corruption and anti-fraud related content. The Company encourages employees, customers, suppliers and other parities to report the case in their daily work. For this purpose, we established different reporting channels as well as whistle-blowers protection regulation, all relevant personnel can report actual or suspected fraud to the Company or our staff by e-mail, telephone, letters, etc. The Company conducts auditing-report for each reported case. If the investigation is not carried out for any reported case, it must be explained to the whistle-blowers. The final handling result of the relevant case must be reported to the CEO and the Board. No corruption fraud case occurred in 2019.
ˀႀ࿌
2019ϋdʮ̡Փ֛əˀႀ࿌၍ଣՓܓ'dᆽ əˀႀ࿌ٙᔖபʱʈeႀ࿌ࣩٙஈଣݴe ႀ࿌ٙཫԣၾછՓഃfӊЗᔖࡰɝᔖۃѩცࠅ ਞ̋อࡰʈɝᔖdʫ࢙ႊˀϮˀ ႀ࿌ᗫʫ࢙fʮོ̡Ꮈࡰʈe܄˒eԶᏐਠ ഃί˚੬ʈЪʕጐᏨᑘdމϤҢࡁකணᗳ ᑘజ၍༸Ԩ࿁ᑘజɛආБڭᚐdᗫɛࡰ̙ஷ ཀཥɿඉeᑘజཥ༑eڦՌഃ˙όᑘజʮ̡ ʿՉɛࡰٙྼყא٫ဲЧႀ࿌Бމf০࿁ӊɓ ৎᑘజdʮ̡ѩϞᄲࠇజѓd߰ʔʚක࢝ሜݟ ცΣᑘజɛႭdᗫࣩٙ௰ஈଣഐ؈ც ΣੂБڗʿԫึคజf2019ϋdІ್ߕӚϞ Ϯႀ࿌ࣩٙ೯͛f
ANTI COMMERCIAL BRIBERY
We value the integrity of the procurement process, and require the purchasing department to ask the suppliers to sign the "Supplier Integrity and Confidentiality Undertaking" to ensure that suppliers are committed to honesty, integrity, and confidentiality when they gain access to relevant staff and information during related business activities (including business negotiation, supply of materials, service, contract, payment, and etc.). This is to ensure fairness and justice of the whole purchasing process, and avoid fraud, forgery, and bribery.
ˀਠุ༡༤
ҢࡁࠠൖમᒅཀٙกᆎdԨ֛મᒅژ ၾԶᏐਠᖦԶᏐਠ༐ڦၾڭוዄ'd˸ ᆽڭԶᏐਠϞᗫุਕݺਗ€ุܼ̍ਕᆻਠe يࣘԶᏐeਕeΥߒe˹ಛഃಂගίટᙃ ᗫࡰʈʿ༟ࣘࣛܭςվוeʮڦʿڭࡡ ۆfவ݊މəᆽڭમᒅݴʘʮ̻ʿʮ ͍d˸ʿᒒеಜൟe৽ிʿ༡༤ഃБމf
Environmental Performance ᐑڭᐶࣖ
EMISSION MANAGEMENT
As a company engaged in the light chemical industry, Natural Beauty imposes strict control on the emissions, waste water and waste produced. The Company takes harmonious development, environment-friendly and zero pollution as the business philosophy, strictly adheres to local laws and regulations like Environmental Protection Law of the People's Republic of China, Regulations of Shanghai Municipality on Environmental Protection and the Basic Environmental Law of Taiwan area and deals with emissions, and strive to reduce the negative impact with regard to emissions for the environment.
ર׳၍ଣ
І್ߕЪމɓගჀʷʈପุʮ̡dᘌࣸ၍છՉ ʈᅀٙᄻंeᄻ˥ʿᄻيર׳fʮ̡ਗ਼ձፓ೯ ࢝eᐑྤڭᚐʿཧϮݑൖމᐄࡪኪd፭ς הϞʈᅀהίήٙجܛجdνʕശɛ͏ ձᐑྤڭᚐج'eɪऎ̹ᐑྤڭᚐૢԷ'ʿ ̨ᝄήਜٙᐑྤਿ͉ج'dԨᘌࣸஈଣર׳ يdߧɢࠥЭર׳ي࿁ᐑྤிϓٙࠋࠦᅂ ᚤf
Emissions produced by our boiler mainly made up of sulphide, nitrogen oxide and particulate matter produced. In order to alleviate the negative impact on the environment, Natural Beauty continues to improve the boilers. In October 2019, we remodelled the boiler pipeline of the Chongming factory, changing the fuel from diesel to cleaner liquefied petroleum gas. Meanwhile, we reconstructed the boiler emission treatment equipment of the Fengxian factory: reducing the emission of nitrogen oxides by adding active carbon suction apparatus and volatile organic compounds (VOC) treatment devices.
Ңࡁί͛ପݺਗʕ˴ࠅٙᄻंϮݑيމᒢᘟପ ͛ٙିʷيeಢःʷي˸ʿᒶيfމəಯˇ ᄻंર׳࿁ᐑྤிϓٙᅂᚤdІ್ߕܵᚃ࿁ʈ ᅀ༁ٙᒢᘟආБҷிfҢࡁί2019ϋɤ˜΅࿁ ਫ਼ʈᅀٙᒢᘟ၍༸ආБҷிdዷࣘࣵ͟ذҷ މһ̋ᆎٙ૰ʷͩذंdΝϋҢࡁ࿁ւሬʈ ᅀٙᒢᘟᄻंஈଣண௪ආБҷிjᄣ̋ஈଣ౨ ೯ϞዚʷΥي(VOC)ٙༀໄ˸ʿݺލіڝ ༀໄ˸ಯˇಢःʷيٙર׳fஷཀϤᗳБމd ί2019ϋdІ್ߕڐɓӉࠥЭᄻंર׳ዢܓʿ ર׳ඎf
Emissions for Boilers2 (KG)
ᒢᘟପ͛ٙᄻं€ʮ˘
2
Year 20182018ϋ
Year 201932019ϋ3
NOx emission | ಢःʷيર׳ | 404.20 | 132.09 |
Particulate matter emission | ᒶيર׳ | 112.57 | 53.11 |
Sulfur dioxide emission | ɚःʷିર׳ | 499.40 | 89.82 |
Emissions from Vehicle (KG) | ӛԓᄻं€ʮ˘ | ||
Year 2018 | Year 2019 | ||
2018ϋ | 2019ϋ | ||
NOx emission | ಢःʷيર׳ | 217.02 | 186.80 |
Particulate matter emission | ᒶيર׳ | 12.55 | 12.75 |
Sulphur dioxide emission | ɚःʷିર׳ | 0.64 | 0.42 |
2 The emissions produced by the boiler are from two production plants in Shanghai 2
Chongming and Fengxian; Taipei factory has not counted the emissions generated
by boilers in the reporting period and will be refined in the future.
3 The reasons for the significant change of emissions from boilers in 2019 from 2018: 3
The 2018 statistical method is calculated based on the total amount of emissions
counted by third parties every month. The statistical method for 2019 is calculated
based on the product of the average of the third party's emission rate and the
operating time.
ᒢᘟପ͛ٙᄻंᇍఖމɪऎਫ਼ձւሬՇࡈ ͛ପਿήdၽ̏ʈᅀ֠͊୕ࠇజѓಂʫᒢᘟ ପ͛ٙᄻंd͊Ըਗ਼࿁ՉආБʷf 2019ϋᒢᘟପ͛ٙᄻं༰2018ϋϞ༰ɽᜊʷ ٙࡡΪމj2018ϋ୕ࠇ˙جމԱኽୋɧ˙ӊ ˜୕ࠇٙᄻंᐼඎආБПၑd2019ϋ୕ࠇ˙ جމԱኽୋɧ˙Ꮸᄻंٙર׳ଟ̻ѩ࠽ ၾ༶ᐄࣛගٙ࠱ጐආБࠇၑf
Natural Beauty is committed to the conservation of water resources. We comply with the national and the local discharge criteria for sewage strictly, and untreated sewage is strictly prohibited to be discharged into natural waters. Our wastewater mainly comes from production activities. The general treatment approach for them is to use multi-stage precipitation filtration method, after that, the wastewater will be discharged to urban sewage pipelines and then processed by the government's sewage treatment plant. At 2019, in order to make further efforts to reduce the concentration of chemical oxygen demand (COD) in wastewater, we put relevant reagents to lower the degree of pollution of water and reduce the impact on the environment.
І್ߕߧɢ˥༟๕ڭԃfҢࡁᘌࣸ፭ς ʿή˙ٙϮ˥ર׳ᅺdᘌຫਗ਼͊ஈଣٙ͜ ˥રආІ್˥ਹfҢࡁٙᄻ˥˴ࠅԸ๕͛ପ ݺਗdɓছஈଣ˙جމεॴӐዠཀᓩdᄻ˥ ཀஈଣܝึર׳Ї̹۬Ϯ˥၍༸dΎִ݁ٙ Ϯ˥ஈଣᅀஈଣf2019ϋdމආɓӉࠥЭᄻ˥ ʕʷኪცःඎ(COD)ዢܓdҢࡁҳ׳əᗫ༊ ኒdࠥЭə˥ሯٙϮݑܓdಯˇ࿁ᐑྤٙࠋ ࠦᅂᚤf
The hazardous waste generated in our production is mainly from laboratory waste, waste container packaging, and the non-hazardous waste is mainly domestic garbage, waste paper, paper boxes and etc. We pre-process the waste through the characteristics classification sorting, temporary storage, and sealed package. Besides, in accordance with environmental requirements, we affix labels to clearly distinguish name, and other information on the packaging properties, and hand it over to a third-party processing agency with professional qualifications. In 2019, the disposal of hazardous waste at our three production bases slightly increased with the increase in business volume; non-hazardous waste dropped significantly since last year, mainly because some glass bottles with high unit quality were recycled in 2018, and no such recycling was took place in 2019.
Ңࡁ͛ପᐄཀʕପ͛ٙϞᄻي˴ࠅމ ྼ᜕܃ᄻيeᄻبݑༀيഃiೌᄻي˴ ࠅމ͛ݺչѫeᄻॷʿॷଷഃfҢࡁ࣬ኽᄻ يٙतආБʱᗳʱౝeᑗࣛπᎷeձ܆̍ ༀdԨܲᐑڭࠅӋί̮̍ༀ൨ɪᜑᅺᜀਜʱ Τ၈eሯഃ༟ৃdʘܝʹ͟ՈϞਖ਼ุ༟ሯٙ ୋɧ˙ஈଣዚආБஈଣf2019ϋҢࡁɧࡈ͛ ପਿήٙϞᄻيર׳ඎᎇഹุਕඎٙɪပ ༰̘ϋଫϞᄣڗiೌᄻي༰̘ϋɽషɨ ࠥd˴ࠅ݊2018ϋΫϗəɓʱޚᆨଧdఊЗ ሯඎ༰৷d2019ϋӚϞආБϤᗳΫϗf
Waste Disposal (Tons)
ᄻيર׳ඎ€ኚ
Year 20182018ϋ
Year 20192019ϋ
16 Natural Beauty Bio-Technology Limited
Hazardous waste | Ϟᄻي | 0.64 | 0.65 |
Non-hazardous waste | ೌᄻي | 41.18 | 14.56 |
Environmental, Social and Governance Report 2019 |
RESOURCE MANAGEMENT
Natural Beauty attaches great importance to the sustainable development, making efforts to process energy conservation and emission reduction during daily operation activities. For the purpose of reducing water consumption, Natural Beauty arranges production plans in advance and take unified water consumption plan, that is, to control production water through "daily water consumption plan" to achieve the goal of saving water resources. Meanwhile, Natural Beauty continuously upgrades its water saving equipment and water recycling equipment, which increases its productivity, reduces water consumption, improves wastewater treatment and achieves water recycling during the production. To enhance resource utilization, the packaging materials we use are mainly glass bottles, acrylic bottles etc. In order to reduce the impact on the environment, we choose degradable and environmental friendly materials during the design of new products, and process the use of recyclable packaging materials. In 2019, the consumption of packaging materials was 431.21 tons, a significant increase from 2018, mainly due to the rise in the business volume, meanwhile we use more recyclable and environmentally friendly material like glass as the packaging material.
༟๕၍ଣ
І್ߕࠠൖΆุ̙ܵᚃ೯࢝dߧɢਗ਼ືঐಯર ໝྼՑ͛ପᐄݺਗʕfމಯˇ˥༟๕ऊঃd І್ߕϘτર͛ପࠇd୕ɓྌ͜˥ඎd уஷཀ˜˚ࠇྌ͜˥™છՓ͛ପ͜˥d༺ϓືߒ ˥༟๕ٙͦٙfΝࣛdІ್ߕܵᚃʺॴՉື˥ ண௪ʿ˥༟๕Ϋϗண௪dу͛ପཀʕʺ ࣖूeࠥЭ˥͜ඎeҷഛᄻ˥ஈଣԨྼତ˥༟ ๕ٙΫϗfމə৷༟๕л͜ଟdҢࡁ˴ࠅԴ ٙ̍͜ༀҿࣘމޚᆨଧeԭдɢଧഃfމəಯ ˇ࿁ᐑྤٙࠋࠦᅂᚤdҢࡁίணࠇอପۜࣛး ̙ঐ፯̙ࠥ͜༆ٙᐑڭҿࣘdԨྌԴ̙͜ Ϋϗлٙ̍͜ༀҿࣘf2019ϋd̍ҿऊঃඎމ 431.21ኚd༰2018ϋɽషᄣ̋d˴ࠅ݊Ϊމุ ਕඎٙɪပdΝࣛҢࡁԴ͜əһε̙ٙΫϗл ͜˸ʿһ̋ᐑڭޚᆨҿሯ̍ༀيf
Besides, to reduce paper consumption, Natural Beauty applies electronic office by replacing the traditional business procedures based on paper with Enterprise Resource Planning ("ERP") system. We also install energy-saving lights in office area, post energy saving slogans, and send security guards to ensure lights are off when employees leave the office. In order to reduce energy and resource consumption during travels, Natural Beauty advocates modernized "light office" by making the Company, including the subsidiaries, utilize telecommunication and teleconferences via telephone/video, which not only contributes to low-carbon and environmental protection but also improves efficiency. Natural Beauty advises staff to commute by public or shared transportation. The factory in Fengxian, Shanghai is equipped with shuttle buses which are convenient for staff and reduce the usage of their cars, aiming to achieve a win-win situation between energy conservation and emission reduction and staff care.
ΝࣛdІ್ߕྼስəཥɿ፬ʮ܃ٙ฿ׂd˸Ά ุ༟๕ࠇӻ୕՟˾ෂ୕ॷੵุਕόd˸ಯ ˇঃॷඎiҢࡁί፬ʮਜτༀəືঐዱeੵ൨ ືঐɹeԨݼڭτࡰᆽڭࡰʈᕎක፬ʮ܃ ܝdהϞཥዱޫᆽྼᗫௐfމಯˇࣚʹஷ ٙ ঐ ๕ ʿ ༟ ๕ ऊ ঃ d І ್ ߕ ࡇ ତ ˾ ٙ˜Ⴠ ፬ ʮ܃™dуᜫʮ̡€ܼ̍Չڝ᙮يʮ̡ீཀཥ ༑Ŋൖ᎖ආБ๖ஷdഛ͜ཥɿஷৃʿཥ༑ึ ᙄdʔස༺ϓЭ၁ၾᐑڭٙͦᅺdɰʺəࣖ ଟfІ್ߕོᎸࡰʈภ࠱ʮʹஷא࠱ஷ ාfʮ̡Зɪऎւሬٙʈᅀ௪Ϟટჶԓdމ ࡰʈԶ˙کdɰಯˇࡰʈԴ͜ӷԓٙ᎖ ଟdಂঐᔟϤ༺ϓືঐಯરၾᚥࡰʈٙᕐᙊ ҅ࠦf
We prioritise to work with local suppliers, in order to shorten the unnecessary long distance transportation, lower energy consumption and carbon dioxide emission while generating returns to local qualified suppliers. That also promotes the synergic development of local industrial chains and supports local employment. Besides, we also contribute to optimize the urban environment. Our office area in Shanghai covers about 10,000m2 of which nearly 350m2 is covered with vegetation, a greening rate of 8%. These green belts play a role in eliminating visual fatigue, taking in pollutants such as traffic exhaust gas and dust as well as absorbing and isolating noise.
ҢࡁᎴ፯ήԶᏐਠdɽషᐵəʔ̀ࠅ ٙڗ༶፩eࠥЭঐ๕ऊঃʿ၁ર׳dɰމ ήٙΥࣸԶᏐਠ௴ிϗɝfϤᑘڮආəή˙ପ ุᗡٙΝ೯࢝d͵˕ܵήٙఱุfϤ̮d ҢࡁމᎴʷ̹۬ᐑྤ্ᘠɓ΅ɢඎdҢࡁЗ ɪऎٙ፬ʮਜᐼࠦጐߒ10,000̻˙ϷdՉʕਗ਼ ڐ350̻˙Ϸމಔᔧႊdၠήଟމ8%fၠʷ ੭ʔසϞпಯᇠൖᙂह௶eіϗʹஷᄻंe ϲྡྷഃϮݑيdɰіϗԨཞഒəኛࠪf
In 2019, the water consumption of Natural Beauty slightly reduced compared to that in last year, the total energy consumption has decreased than last year, mainly due to the fall of gasoline usage of officer's car, and the overall power consumption increased slightly over last year, the unit power consumption decreased by 18.38% compared to that of last year.
2019ϋdІ್ߕऊঃ˥༟๕ᐼඎ༰̘ϋଫϞɨ ࠥdᐼঐ๕ऊঃඎ༰̘ϋϞהɨࠥd˴ࠅ݊ ʮਕԓऊঃٙӛذඎɨࠥdᐼঃཥඎ༰̘ϋଫ ϞɪʺdఊЗঃཥඎ༰̘ϋɨࠥə18.38%f
Water Consumption
ঃ˥ඎ
The intensity of the energy consumptionTotal consumption of water resource (Ton) The intensity of the water consumption
(Ton/10k HKD)
Oil Consumption
Total heavy oil consumption (Liter) Total diesel consumption (Liter) Total gasoline consumption (Liter) Total liquefied petroleum gas (LPG)
Consumption (KG)4
Total energy consumption (MWh)5
(MWh/10k HKD)
ঐ๕ऊঃᐼඎ€Ί͙ࣛ ঐ๕ऊঃܓ €Ί͙ࣛŊຬಥʩᐄุᕘ
Electricity Consumption
Total electricity consumption (MWh)
The intensity of the electricity consumption
(MWh/10k HKD)
ঃཥᐼඎ€Ί͙ࣛ ঃཥܓ €Ί͙ࣛŊຬಥʩᐄุᕘ
ऊঃ૰ʷͩذं€ʮ˘ |
5 |
ऊঃࠠذᐼඎ€ʺ |
ऊঃࣵذᐼඎ€ʺ |
ऊঃӛذᐼඎ€ʺ |
Year 2018 | Year 2019 | |
2018ϋ | 2019ϋ | |
ঃ˥ᐼඎ€ኚ | 28,762.00 | 27,853.00 |
ঃ˥ܓ€ኚŊຬಥʩᐄุᕘ | ||
0.78 | 0.64 | |
ঃذඎ | ||
Year 2018 | Year 2019 | |
2018ϋ | 2019ϋ | |
5000.00 | 6,000.00 | |
29,095.00 | 30,531.00 | |
32,615.76 | 17,458.00 | |
N/A | 1,550.00 | |
3,259.15 | 3,416.09 | |
0.09 | 0.08 | |
Year 2018 | Year 2019 | |
2018ϋ | 2019ϋ | |
2,629.11 | 2,871.55 | |
0.07 | 0.07 |
4
ঃཥඎ
4 | The boiler of Chongming factory has been using LPG since October 2019. | 4 | ਫ਼ʈᅀٙᒢᘟІ2019ϋ 10˜කԴ͜૰ʷ |
ͩذंf | |||
5 | The conversion coefficient of energy consumption is shown in the Natural Beauty | 5 | ঐ๕ऊঃٙᔷ౬ӻᅰሗԈІ್ߕ2019ϋᅰኽ |
2019 Data Performance. | ڌତf | ||
18 |
Human Rights and Labor ɛᛆၾ௶ʈ
EMPLOYMENT
Natural Beauty resolutely resists forced labor and the use of child labour. With reference to laws and regulations such as the Labour Law of the People's Republic of China and Special Rules on the Labour Protection of Female Employees, Natural Beauty has formulated the Rules of Management Roles Probation Assessment and the Staff Manual, to fully fulfil corporate social responsibility, defend and protect the basic rights and interests of employees. Meanwhile, Natural Beauty composes Preparation Procedure of Annual Human Resources Plan, Recruitment and Application Procedure and other management policies, which clearly regulate each aspect in the human resources (HR) cycles including the recruitment, on boarding, promotion and dismissal. The policies guarantee a consistent fair and transparent environment while satisfying various talent demands for their development.
྇
І್ߕӔתՓ੶Փ௶ਗeԴ͜ഁʈഃБމd ਞʕശɛ͏ձ௶ਗج'eɾᔖʈ௶ਗ ڭᚐतй֛'ഃجܛجdՓ֛ə၍ଣ੪ Зᔷ͍ࠑᔖϽ֛ࣨ'eࡰʈ˓̅'ഃՓܓd ˸ΌࠦᄵБΆุٟึபdၪᚐձڭღࡰʈٙ ਿ͉ᛆूfΝࣛdІ್ߕՓ֛əϋܓɛɢ༟ ๕ࠇٙᇜႡݴ'eɛࡰם໌͡ሗݴ'ഃ ၍ଣ፬جdᆽɛɢ༟๕ם໌eɝᔖeʺᔖʿ ༆྇ഃݴٙ၍ଣࠅӋd˸ڭᗇɓߧeʮ̻˲ ீٙᐑྤdΝࣛတԑՉ೯࢝הცٙ၇ɛ ʑf
We attach great importance to human rights and prohibit gender discrimination. By the end of December 31, 2019, the Company has 606 staff members in total, including 586 full-time employees and 20 part-time employees. There are 487 female employees, accounting for 80.36% of the total headcount, with 66 female management personnel taking up 64.71% of the total management staff.
自然美員工按性別劃分
Gender Ratio for Total Employees
Ңࡁڢ੬ࠠൖɛᛆԨຫ˟йൖf࿚˟Ї 2019ϋ12˜31˚dʮ̡྇͜606Τࡰʈd̍ ܼ586ΤΌᔖࡰʈʿ20Τࡒᔖࡰʈfʮ̡྇͜ 487ΤɾࡰʈdЦᐼɛᅰٙ80.36%dՉʕ66Τ ɾ၍ଣɛࡰЦ၍ଣɛࡰᐼɛᅰٙ64.71%f
自然美管理層按性別劃分
Gender Ratio for the Management Level
REMUNERATION AND PERFORMANCE
In accordance with the Labour Law of the People's Republic of China, Labour Contract Law of the People's Republic of China and other laws and regulations, Natural Beauty sets the Regulation of Attendance Management, Compensation and Benefits Management System, Annual Performance Appraisal of 2019 and other management practices, which clarify the payment structure, salary adjustment model, promotion system and assessment criteria, attract diversified talents through fair and reasonable salary, and promote the professional and managerial ability through comprehensive performance appraisal system. The payments made are in compliance with the national and local standards, and the minimum wage provided by Natural Beauty headquarters and all factories meets or exceeds local minimum wage standards.
ᑚཇၾᐶࣖ
І್ߕਞʕശɛ͏ձ௶ਗج'eʕ ശɛ͏ձ௶ਗΥΝج'ഃجܛجdՓ֛ əϽා၍ଣ፬ج'eᑚཇ၅л၍ଣՓܓ'e 2019ϋܓᐶࣖϽࣨྼ݄፬ج'ഃ၍ଣ፬جd ᆽəᑚཇݖeᑚږሜዚՓeࣜʺዚՓeϽ ࣨᅺഃd˸ʮ̻Υଣٙᑚཇіˏεʩɛʑd ԨீཀΌࠦᐶࣖϽࣨՓܓڮආਖ਼ุʿ၍ଣঐɢ ٙʺfԱኽʿή˙ִ݁ᅺdІ್ߕᐼ ʿהϞʈᅀהԶٙ௰Эʈ༟ѩୌΥא൴̈ ή˙ٙ௰Эʈ༟ᅺf
By the defined assessment frequency, the performance assessment is classified
࣬ኽהޢ֛ٙϽࣨ᎖ଟdᐶࣖϽࣨʱᗳމӊ˜
into monthly (quarterly) assessment and half-year (year-end) assessment. The €ӊ֙Ͻࣨʿ̒ϋ€ϋϽࣨfʮ̡ࠠൖӊЗ
Company attaches great importance to each employee's professionalism, competence and development potential at work, and through appropriate investigation mechanism, different employees in different positions will be eligible for the same opportunities for promotion and internal rotation. Meanwhile, the Company provides the opportunity for promotion or internal rotation in accordance with the assessment and evaluation results, and also provides a learning platform offering new knowledge and new technologies for employees and motivates them to improve constantly. In addition, the Company provides cash reward for outstanding employees at the Annual Selection Awards Conference.
ࡰʈίʈЪʕᜑͪ̈ٙਖ਼ุ९ሯeঐɢձ೯࢝ ᆑঐdஷཀᏐٙϽ࿀ዚՓdʔΝ੪Зٙࡰʈ ѩ̙ᐏΝഃٙᔖุ೯࢝ዚึʿࣜʺࢰfΝ ࣛdʮ̡ਗ਼࣬ኽϽࣨʿ൙ᄆഐ؈Զࣜʺאʫ ቃ੪ٙዚึdމࡰʈԶһεኪ୦อٝᗆe อҦஔ̨̻ٙԨዧᎸࡰʈʔᓙආӉfϤ̮dʮ ̡ึίϋܓ൙፯ᆤึɪഗʚᎴӸࡰʈ˸ତږ ᆤᎸf
EMPLOYEE BENEFITS
We care and value our employees. Besides paying five social insurance and one housing fund regularly, we also provide annual medical package, commercial
ࡰʈ၅л
ҢࡁᗫฌԨࠠൖࡰʈdৰ֛ಂ˕˹ʞᎈɓږ ̮dҢࡁމࡰʈᒅ൯ϋܓᏨࢁeਠุڭᎈ
insurance (including critical illness insurance), high-end medical insurance etc. €ўࠠशᎈe৷၌ᔼᐕᎈഃfΝࣛdҢࡁމࡰ
for our employees. Meanwhile, we provide employees with holiday benefits and allowances, and give condolences/gift-money to employees at important moments such as marriage and childbirth. The pregnant employees will be provided with preferential treatment, including reduced working hours and special nutrition subsidies. Moreover, in order to create a warm and harmonious working environment, we organize various community activities, for example afternoon tea, birthday parties, and various festivities. These activities promote interaction among employees at all levels to show the Company's concern, to improve employees' sense of identity and belonging for the Company, and also to enhance the Company's cohesion.
ʈԶື˚၅лʿݵ൨eԨίࡰʈഐe͛ԃ ഃࠠࠅࣛՍഗʚᅌਪږŊᓿږdԨΣᕿ̳ࡰʈ ԶᎴܙ༾dܼ̍ಯˇ˼ࡁٙʈЪࣛග˸ʿ Զतйٙᐄቮ൨fϤ̮dމəᐄிᙚձ ດٙʈЪᐑྤdҢࡁଡ଼ᔌᗳ໊ٟݺਗdνɨ ʹe͛˚ึeᗳື˚ݺਗfவԬݺਗڮආ əᄴॴࡰʈගٙʝਗdԴࡰʈชաՑəʮ̡ ࿁ࡈٙᗫᕿd৷ࡰʈ࿁ΆุٙႩΝชձᓥ ชdʺəʮ̡ٙኑၳɢf
• Afternoon Teatime on Friday
The Company provides afternoon tea for employees every Friday, and distributes various snacks to the tea room on each floor. At the same time, special food will be added during holidays. We expect employees enjoy every week.
• ʞɨʹࣛග
ʮ̡ӊʞމࡰʈԶɨʹdਗ਼ᗳ
ձᓃːʱৣՑ፬ʮᅽᄴ˥ගdΝࣛ
तࣿື˚ᒔਗ਼ᄣ̋يۜ၇dಂૐࡰʈ
̙˸ӊঐ׳ᕦːઋf
• Employee Birthday Party
At the beginning of each month, the Company invites colleagues to the birthday party, provides flowers, cakes and gifts and prepares various interactive games to increase the interaction among employees, to let them feel worthy and have a great time.
• ࡰʈ͛˚ึ ӊ˜˜ڋdʮ̡ேึᒗሗ˜͛˚ٙΝ ԫਞ̋ࡰʈ͛˚ึdԨԶ͛˚ᒻڀe ஐጞʿᓿيdΝࣛึ௪ᗳʝਗ༷ Ꮥdᄣ̋ࡰʈගٙʹݴʝਗdԴࡰʈช աʮ̡ٙࠠൖԨܓཀߕλٙࣛΈf
• Festival Events
During 2019 Christmas, Natural Beauty hosted a Christmas blessing and treasure hunt event. The Company sent exquisite greeting cards and sweets to each employee to show them the Company's care.
• ື˚ݺਗ 2019ϋߚሖືdІ್ߕᑘ፬əߚሖືෂ ज़၅ձరᘒݺਗfʮ̡މӊЗࡰʈ əၚߕٙ൭̔ձጟ؈ഃdߚሖືٙݺ ਗԴࡰʈชաՑəʮ̡ٙ͜ːᗫᕿf
EMPLOYEE DEVELOPMENT
In order to achieve the aim of reciprocity, mutual benefit and common development, Natural Beauty has formulated the Rules of Training Management for the management of daily training, and provides special training fund to organize various employees training courses each year. The trainings are made up of orientation training, product training, and expatriate training etc. All the newly employed are required to join the orientation training; business-related departments are required to join the product and new product training from the Education and Marketing Department from time to time to obtain the qualification certification; external training covers all levels employees, such as the technical qualification training for technical workers in the factory, financial knowledge related sessions for the financial department, the communication and leadership management training for the management level. In 2019, we launched online training course for all employees so that they can learn anytime, anywhere.
ࡰʈ೯࢝
˸༺ߧʝ೯࢝މͦᅺdІ್ߕՓ֛ə ၍ଣՓܓ'͜˚੬ٙ၍ଣdӊϋணໄਖ਼ ධ൬͜ଡ଼ᔌක࢝ε၇ࡰʈሙf ʱމอࡰʈeପۜe̮ݼഃf הϞɝᔖอࡰʈѩცટաอࡰʈiุਕ ᗫژਗ਼ʔ֛ಂટաԃБቖٙପۜeอۜ dԨცᐏ༟ࣸႩᗇi̮ٙᔧႊ ࡈᄴॴٙࡰʈdˢνjʈᅀҦஔᗳࡰʈٙҦஔ ༟ࣸႩᗇeৌਕٙৌਕٝᗆʺ e၍ଣᄴٙ๖ஷeჯኬɢٙf2019ϋҢ ࡁމࡰʈකஷəᇞɪሙdԴ˼ࡁঐᎇ ࣛᎇήආБኪ୦f
The training centers established in Shanghai and Guangzhou by the Company are to provide trainings for all cosmetologists of the Company regarding the product and service technologies, corporate culture and health concept. These centers help cosmetologists to build broader platforms for career development to gain professional skills and serve customers better, to optimize their career exposure and to improve the quality of their lives. In 2019, we offered 5 weeks training for cosmetologists in Taiwan to reinforce their professional skills. Thanks to the commencement of online training in 2019, the total training hours was 5,988 hours, an increase of 58.16% over 2018, and the average training hours per employee was 12.27 hours, an increase of 72.10% over 2018, among that, the average training hours for female employees was up to 12.53 hours; The overall training rate has increased from 45.01% in 2018 to 99.39%, and training rate for the male is 100%.
ʮ̡ɪऎʿᄿψணͭਖ਼ژٙʕːdϙ ίމʮ̡Όߕ࢙ࢪԶϞᗫପۜʿਕ߅ ҦeΆุ˖ʷʿੰᝈׂٙf༈ʕːމ ߕ࢙ࢪԶΌࠦٙᔖุ͛ૹ೯̨̻࢝d˸՟ ਖ਼ุҦঐԨΣ܄˒Զһλٙਕdމᔖ ุ͛ૹԶ௰Գ೯࢝ٙΝࣛɰʺə˼ࡁٙ ͛ݺۜሯf2019ϋҢࡁ࿁̨ᝄήਜٙߕ࢙ࢪ Զə5մٙ˸৷˼ࡁٙਖ਼ุҦঐf2019 ϋ͟މࡰʈකஷəᇞɪdࡰʈᐼա ࣛᅰމ5,988ʃࣛd༰2018ϋɪʺə58.16%dࡰ ʈɛѩաࣛᅰމ12.27ʃࣛd༰2018ϋɪʺ ə72.10%dՉʕɾա̻ѩࣛᅰ৷༺12.53ʃ ࣛiࡰʈաϵʱˢ͟2018ϋٙ45.01%ɪ ʺЇ99.39%dӲաˢଟމ100%f
自然美按性別分平均受訓時數
Average training hours by gender
14.00
12.53
12.00
11.21
10.00
9.04
8.00
6.72
6.00
4.00
2.00 0
自然美按性別分員工受訓比率
Training rate by gender
100.00%
100.00%
80.00%
57.45%
60.00%
40.00%
20.00%
0.00%
男 Male | 女 Female | 男 Male |
2018 | 2019 | 2018 |
2019
99.23%
42.33%
女 Female
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
OCCUPATIONAL HEALTH AND SAFETY
Natural Beauty always prioritizes employees' occupational safety. In according to and strictly in compliance with regulations and statutes like Regulation on Work-Related Injury Insurances, Measures for the Assessment of Work-related Injuries, Administrative Measures for Diagnosis and Identification of Occupational etc., the Company formulated Injury and Social Liability Insurance Management System, Regulations of Occupational Health Management, to ensure medical care and financial compensation are provided to employees suffering from work-related injuries and occupational diseases, and to protect the interests of employees. Simultaneously, we provide safety training manuals and relevant occupational training, and also take precautionary measures, such as assigning specific personnel with proper training experience to manage the special equipment which might pose threat to workers' safety in workshops, including fork lift trucks, electric welding equipment, boilers and special elevators. Additionally, we assess work-related injuries and the workers' ability to work, pay work-related injury insurance benefits as required, buy critical illness insurance for employees, and organize them to take physical check-up each year to fully protect their occupational safety and health. The security assurance above are included in the provision of labor contracts. No work-related injury or death has occurred in 2019.
ᔖุੰၾτΌ
І್ߕਗ਼ࡰʈٙᔖุτΌ׳ίࠅЗໄf ʮ̡ᘌࣸ፭ςԨ࣬ኽʈෆڭᎈૢԷ'eʈෆ Ⴉ֛፬ج'eᔖุषൢᓙၾᛡ֛၍ଣ፬ج'ഃ ૢԷجdՓ֛əʈෆձٟึபڭᎈ၍ଣ Փܓ'eᔖุੰ၍ଣՓܓ'ഃ၍ଣ፬جd ᆽ࿁Ϊʈෆʿᔖุषٙաෆ྇ࡰԶᔼᐕᚐଣ ʿሦᎵdڭღࡰʈᛆूfၾϤΝࣛdҢࡁ ԶτΌ˓̅˸ʿᗫٙᔖุᇖdίԓගમ ՟ʈЪτΌཫԣણ݄dԷνܸݼաቇٙ ਖ਼ژɛࡰ၍ଣ̙ঐΚԓගࡰɛԒτΌٙतࣿ ண௪dܼ̍ɸόৎࠠԓeཥଔண௪eᒢᘟʿत ࣿʺࠥዚfϤ̮dҢࡁ൙ПʈෆʿࡰʈʈЪঐ ɢdܲהც˕˹ʈෆڭᎈпdԨމࡰʈᒅ൯ ࠠɽशषᎈdτરࡰʈӊϋආБੰᏨݟഃd ˸ΌࠦڭღࡰʈٙᔖุτΌၾੰfɪࠑτΌ ڭღਗ਼ܼ̍௶ਗΥߒૢԷʕf2019ϋdІ ್ߕ͊೯͛ʈෆ˸ʿΪʮϥɳٙԫf
SAFETY PRODUCTION MANAGEMENT
We comply with laws and regulations on production safety such as the Law of the People's Republic of China on Work safety and take "Safe operation, precaution crucial; Comprehensive treatment, eliminate potential hazards" as the work safety principle. Based on this, we have formulated management methods such as Management Regulations for Work Safety Objectives, Management and Assessment Regulations for Work Safety Responsibility, to elaborate safe production goals, the specific operating procedures of matters involved in production safety, the assessment standards for production safety management etc. The general manager of the Company is the primary responsible person for the implementation of the safety production goals. At the beginning of each year, the general manager of the Company signs the safety responsibility agreement with the person in charge of safety production of each department, decomposing the safety production goals in each department. To ensure the realization of safety production goals, each department formulates relevant work plans and measures, to clarify specific work requirements and put them into practice. The Company assess the safety assessment of production management every half year, and the evaluation results are related the distribution of rewards.
τΌ͛ପ၍ଣ
Ңࡁ፭ςʕശɛ͏ձτΌ͛ପج'ഃτ Ό͛ପجܛجd˸˜τΌ༶ᐄdཫԣމ˴i ၝ Υ ط ଣ d Ӂ ഒ ᒯ ઃ™މ τ Ό ͛ ପ ʈ Ъ ˙ ০ d Ԩ ί Ϥ ਿ ᓾ ɪ Փ ֛ əτ Ό ͛ ପ ͦ ᅺ ၍ ଣ Փ ܓ'eτΌ͛ପப၍ଣၾϽࣨՓܓ'ഃ၍ଣ ፬جdᆽτΌ͛ପٙͦᅺdτΌ͛ପٙऒʿ ԫධٙՈЪݴ˸ʿτΌ͛ପ၍ଣٙϽࣨ ᅺഃfʮ̡ᐼଣމτΌ͛ପͦᅺໝྼٙୋ ɓபɛdӊϋڋʮ̡ᐼଣၾژτΌ͛ ପபɛᖦࠈτΌ͛ପபࣣdਗ਼τΌ͛ପͦ ᅺʱ༆ՑژdژՓ֛ᗫٙʈЪࠇ ձણ݄dᆽՈʈЪࠅӋdԨ˹መྼ݄dᆽ ڭτΌ͛ପͦᅺٙྼତfʮ̡ӊ̒ϋආБɓϣ τΌ͛ପ၍ଣʈЪٙ൙ПϽࣨdԨਗ਼Ͻࣨഐ؈ ၾʱৣᆤᎸٜટ݀㢈f
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Meanwhile, to maintain the ability to handle emergencies, we comply with Emergency Preplan for National Work Safety Accidents and Disasters to formulated the Emergency Rescue Management Policy, Emergency Plan for Production Safety Accidents and other management practices, expounding the procured of emergency rescue. We draw up the Emergency Preparedness Plan every year and conduct drills by that. In 2019, we conducted five different types of emergency rescue drills, such as: electric shock emergency drills, warehouse fire emergency drills, boiler explosion emergency drills, and emergency evacuation drills. Through which, the safety awareness, safety evacuation capability and self-help capabilities of employees have been enhanced.
EXTREME WEATHER RESPONSE
The scene of emergency drill ྡމᏐܢစᇖତఙ
Considering of the losses caused by extreme weather for the Company, we have developed an Emergency Response Plan for Typhoon, carried out risk analysis regarding with extreme weather-related, made pre-estimate of damage caused for factories and the equipment, and develop relevant risk management measures to strengthen the detection and surveillance for such hazards during the daily operation. In the meantime, with the aim of ensuring rapid response to typhoons and other extreme weather, the Company established a special emergency team, set up a headquarters, and set out the responsibilities of each team to guarantee the Company's sustainable operations.
ΝࣛމəڭღၡܢԫٙஈଣঐɢdҢࡁਞ τΌ͛ପԫ݂Ꮠܢཫࣩ'dՓ֛əᏐ ܢહ౪၍ଣՓܓ'e͛ପτΌԫ݂Ꮠܢཫࣩ' ഃ၍ଣ፬جd࿁Ꮠܢહ౪ٙʈЪݴආБə ᆽfҢࡁӊϋՓ֛Ꮠܢစᇖࠇڌ'dԨ ࣬ኽࠇڌආБစᇖf2019ϋdҢࡁක࢝ə5 ၇ʔΝᗳۨٙᏐܢહ౪စᇖdνjᙃཥᏐܢစ ᇖdࡑࢫ˦ӨᏐܢစᇖdᒢᘟᖑގᏐܢစᇖ ഃd˸ʿᏐܢଯစᇖfஷཀစᇖdࡰʈٙτ ΌจᗆeτΌଯঐɢ˸ʿІહঐɢՑə ৷f
၌˂ंᏐ࿁
ϽᅇՑ၌˂ं࿁ʮ̡ிϓٙฦ̰dҢࡁՓ֛ əჱࠬᏐܢஈໄཫࣩ'dϞ০࿁ήආБၾ ၌˂ंϞᗫٙΚᎈʱؓdཫПࠇ࿁ᅀג ˸ʿண௪ிϓٙฦdԨՓ֛ᗫٙࠬᎈ၍ଣ ણ݄dί˚੬ᐄཀ࿁ϤᗳΚᎈ๕̋੶Ꮸ ձ္છfΝࣛdމəڭᗇჱࠬഃ၌˂ं೯͛ ࣛdঐԘᏐ࿁dʮ̡ϓͭəਖ਼ژٙᏐܢʃ ଡ଼dணͭᐼܸ౨dԨᆽࡈʃଡ଼ٙᔖபd ˸ڭᗇʮ̡ٙᐄ̙ܵᚃf
Organizational structure of emergency team ྡމjᏐܢʃଡ଼ଡ଼ᔌݖ
Supplier Management
ԶᏐਠ၍ଣ
Natural Beauty has formulated management methods such as Purchasing Management Regulation, Supplier Management Regulation etc., standardizing procurement, payment, acceptance and other processes, clarifying supplier admission, assessment, evaluation and exit standards, and continuously monitoring procurement and supplier management, thereby ensuring qualified materials and services with constant improvement.
І್ߕՓ֛əમᒅ၍ଣՓܓ'eԶᏐਠ၍ଣ Փܓ'ഃ၍ଣ፬جdᇍમᒅd˹ಛd᜕ϗഃ ݴdᆽԶᏐਠٙࡘɝe൙Пe൙ᄆ˸ʿৗ ̈ᅺdܵᚃ္ຖમᒅ˸ʿԶᏐਠ၍ଣd࠾Ϥ ᆽڭԶᏐਠԶΥࣸيࣘʿਕdԨܵᚃҷഛ ۜሯf
We value the performance of suppliers in terms of environmental and social responsibilities, and establish them as standards in the process of supplier admission and assessment. For example, during the admission phase, suppliers are required to provide ISO 14001 - Environmental Management System (EMS) Certification. In the assessment stage, suppliers with quality defects, unqualified environmental impact assessment (EIA) or integrity issues will be eliminated
ҢࡁࠠൖԶᏐਠίᐑྤ˸ʿٟึப˙ࠦٙڌ ତdԨਗ਼ՉЪމԶᏐਠࡘɝ˸ʿ൙Пචݬٙ ᅺdνίࡘɝචݬࠅӋԶᏐਠԶISO14001 ᐑྤӻႩᗇ༟ሯdί൙Пචݬ࿁πίۜሯ ॹeᐑྤᅂᚤ൙ПʔΥࣸאϞ༐ڦਪᕚٙԶ Ꮠਠਗ਼ଇӖԨΐɝලΤఊfҢࡁ࠾͟ၾԶᏐਠ
and blacklisted. By communicating and cooperating with suppliers (including €ܼ̍ו̍ਠٙ๖ஷၾΥЪdۈᎸ˼ࡁ፭ςၾ
subcontractors), we encourage them to follow regulations and standards regarding environmental and social responsibilities, and to implement effective management plans to ensure compliance in a systematic way. Through these, we hope to demonstrate supply chain responsibility, to redefine the internal management requirements and adjust the procurement strategy.
ᐑྤ˸ʿٟึபᗫجʿۆdԨྼ݄Ϟ ࣖ၍ଣࠇdԴՉঐϞӻ୕ή፭ςجfҎૐ ঐ࠾Ϥ࢝ତԶᏐᗡபeࠠอ່֛ʫ၍ଣࠅ ӋԨሜમᒅഄଫf
By gathering information listed in the Supplier Qualification Survey, we investigate the capabilities of the Company's products, quality and equipments.
通過搜集《供應商資質調查 表》所列資訊，調查企業產 品、質保以及設備等方面的 能力。
Assessing the comprehensive capabilities of the suppliers: assess and form the results of production capacity and quality assurance system to procurement leading team for approval.
對供應商的綜合能力，如： 生產能力、品質保證體系等 進行評估，形成評估結果並 提報採購領導小組審批。
The main process of supplier management ྡމԶᏐਠ၍ଣ˴ࠅݴ
We has created a list of qualified suppliers through strict review and screening, which will be updated in real time based on the types and location of upstream suppliers.
Suppliers who fail the annual evaluation, have quality problems, or violate business ethics will be eliminated, and blacklisted in severely condition.
對年度評價結果不合格，出 現品質問題、或違反商業道 德等情況的供應商進行退出 管理，情況嚴重將列入黑名 單。
Ңࡁீཀᘌࣸᄲቡʿጜ፯ΐ̈əɓධΥࣸԶᏐ ਠఊd༈ఊਗ਼࣬ኽɪದԶᏐਠʘᗳйʿή ᓃуࣛһอf
Supplier Management
ԶᏐਠ၍ଣ
Overview of Qualified Suppliers
ྡމΥࣸԶᏐਠ฿ᚎ
Number 數目
30 25 20 15 10 5
0
內部物料 | 外包產品 | |
Printings Bottles and Papermasks | Internal | Outsourced |
Printings | materials | products |
印刷
瓶罐器具
紙膜
Distribution of Suppliers by Region
ྡމܲήਜྌʱʘԶᏐਠʱቖ̕ˢ
Fujian 福建
Taiwan 台灣
Responsibilities towards Communities ٟਜப
Deeply rooted in the communities, Natural Beauty has always kept in mind its responsibilities and commitment to the communities by creating economic benefits to the society and enhancing the economic cooperation with communities based on a combination of corporate development.
࣬ਿଉɝٟਜٙІ್ߕdΣԸਗ਼ІԒ࿁ٟਜٙ பʿוፕᔫাίːd˸Άุ೯࢝މਿᓾdމ ٟึ௴ிࣖूʿ੶ʷၾٟਜගʘΥ Ъf
In 1993, Natural Beauty established the Training Workshop, which has been awarded and titled with the National Occupational Appraisal Station. Natural Beauty adheres to the original purpose of "conveying beauty knowledge to the society at no charge". In addition to providing examination and identification services, it also provides free use of the equipment. In 2019, we offered 54 free courses in Shanghai, Beijing and other 12 cities, which everyone can participate. Each training course lasted for two to five days, including identification of harmful chemicals, skin test, in season tips for skin care, and DIY facial massage, etc., and they attracted a total of 4,585 person-times in 2019.
The scene of training ྡމତఙ
Natural Beauty actively promoted the concept of accurate dietary and anti-aging, and participated in the Chinese Anti-cancer Project National Health Charity with the theme of "Preventing cancer, Food and feeding should go ahead" in 2019. Thanks to its R&D capacity, it responds and actively promote the application of science and technology, actively implementing the anti-aging technology and promoting the academic exchanges and cooperation, to boost Chinese anti-aging industry. In the meanwhile, Natural Beauty encourages women to be brave. In 2019, Natural Beauty sponsored the "Women Make a Difference, Seeking colourful, and more in origin" She Power Talk held by She Power (Ruiwen) in Shanghai. We encourage women to start their own businesses in the beginning, witness groups of women moving from ordinary to extraordinary. We offer continuous help and support to help them building their confidence and strength to go beyond the barriers of life, and to acquire wealth and better life.
І್ߕ1993ϋϓͭəҦঐʕːdܝ Ⴉ̙ᐏəᔖุᛡ֛१ٙ၈dԨɓٜڭ ܵ f І ್ ߕ ٢ ܵ˜Σ ٟ ึ ೌ Ꮅ ෂ ༺ ᗫ ߕ ٙ ٝ ᗆ™ٙ ڋ ː d ৰ Զ Ͻ ༊ ᛡ ֛ ਕ ̮ d ᒔ Զе൬ٙᄃኜᑺ༆ਕ˸ʿኜҿԴ͜ਕf 2019ϋdҢࡁකணəе൬ฌːफdίɪऎȅ ԯʿՉ˼12ࡈ̹۬ԶԶ54ϣе൬ሙdО ɛே̙˸ਞ̋fሙӊϣމಂɚЇʞ˚d ʫ࢙ܼ̍፫ᗆϞݭʷኪيሯeͤᇮ༊e ֙ЄᇮڭቮᔄʿDIYᑕܲᅙഃd2019 ϋdіˏ4,585ɛϣਞ̋f
І್ߕጐ܁ෂ౷ʿၚቮeҤসϼଣׂd 2019ϋਞ̋˸˜ཫԣᐖसdቮБ™މ˴ᕚٙ ʕԣᐖʈΌ͏ੰʮूݺਗd˸Іʉٙପ ۜ೯ʿ߅ኪҦஔਂ˕౪dΫᏐԨጐપᄿᏐ ͜߅ኪҦஔdጐආБҤসϼҦஔձኪஔʹݴ ၾΥЪdпɢʕҤসϼԫุfΝࣛdІ್ߕ ོᎸᄿɽɾᅣદ̮ޢᅺᜀeۇ͉ Ѝɛ͛d2019ϋІ್ߕЪމᚑᗎпਠਞ̋ြ ਪίɪऎ˴፬ٙ˜ɾɿɽʔΝ•ࠅᕙЍeһࠅࡡ Ѝ™ٙ μ ɢ ඎ ܁ ᑺ ݺ ਗ f І ್ ߕ Ї ௴ ͭ ˸ Ը ɓ ོٜᎸɾ௴ุdԈᗇɓҭɦɓҭٙɾ̻ ɭԐΣʔɭdܵᚃᏍпԨ˕ܵɾ͜Іڦձྼ ɢ̘߉ॎ͛ݺʕٙڜᖟdʔᓙϗᐏৌబձߕλ ͛ݺf
Responsibilities towards Communities ٟਜப
The scene of the Chinese Anti-cancer Project National Health Charity ྡމʕԣᐖʈΌ͏ੰʮूݺਗତఙ
Natural Beauty 2019 Data Performance
І್ߕ2019ϋ༟ࣘڌତ
ENVIRONMENTAL6
ᐑྤᗳ6
A1.1 Emission types and related emission data7 | Unit | Year 2018 | Year 2019 |
A1.1 ર׳ي၇ᗳʿᗫર׳ඎ7 | ఊЗ | 2018ϋ | 2019ϋ |
NOx* | KG | 621.22 | 318.89 |
ಢःʷي* | ʮ˘ | ||
Particulate matter* | KG | 125.12 | 65.86 |
ᒶي* | ʮ˘ | ||
SOx | KG | 500.04 | 90.24 |
ɚःʷି | ʮ˘ | ||
Total exhaust emission | KG | 1,246.38 | 474.99 |
ᄻंર׳ᐼඎ | ʮ˘ | ||
The intensity of exhaust emission | KG/10K HKD | 0.03 | 0.01 |
ᄻंર׳ܓ | ʮ˘Ŋຬಥʩ | ||
A1.2 Greenhouse gas (GHG) emissions in total8 | Unit | Year 2018 | Year 2019 |
A1.2 ܃ंᐼર׳ඎર׳8 | ఊЗ | 2018ϋ | 2019ϋ |
Direct emissions (Scope 1) | Ton | Undisclosed | 152.04 |
ٜટ܃ंર׳€ᇍఖ1 | ኚ | ͊מᚣ | |
Indirect emissions (Scope 2) | Ton | Undisclosed | 2,109.49 |
ගટ܃ंર׳€ᇍఖ2 | ኚ | ͊מᚣ | |
Total GHG emissions* | Ton | 2,154.62 | 2,261.53 |
܃ंર׳ᐼඎ* | ኚ | ||
The intensity of the GHG emissions (Scope 1 & 2) | Ton/10K HKD | 0.06 | 0.05 |
܃ंર׳ܓ€ᇍఖ1&ᇍఖ2 | ኚŊຬಥʩ | ||
A1.3 Total hazardous waste produced | Unit | Year 2018 | Year 2019 |
A1.3 הପ͛Ϟᄻيٙᐼඎ | ఊЗ | 2018ϋ | 2019ϋ |
Total hazardous waste emissions | Ton | 0.64 | 0.65 |
Ϟᄻيર׳ᐼඎ | ኚ | ||
The intensity of hazardous waste emissions | KG/10K HKD | 0.02 | 0.01 |
Ϟᄻيર׳ܓ | ʮ˘Ŋຬಥʩ |
6 The data with * for 2018 have been restated in accordance with the actual 6 situation
7 The emission factors of automobile exhaust mainly refer to Appendix II of the ESG 7 Report Guidelines: Reporting Guidance on Environmental KPIs (ESG KPI guideline)
8 The GHG emissions factor mainly refer to Appendix II ESG KPI guideline of the ESG 8
Report Guidelines, 2012-2014 CO2 baseline emission factor for Chinese area and Taiwan Electric Power Corporation CO2 emission factor.
੭*ٙʱʊ࣬ኽྼყઋر࿁2018ϋ༟ࣘආ Бəࠠࠑ ӛԓᄻंٙર׳Ϊᅰ˴ࠅਞϽESGజѓܸˏڝ ɚᐑྤᗫᒟᐶܸࣖᅺคజܸˏ ܃ंર׳Ϊᅰ˴ࠅਞϽESGజѓܸˏڝ ɚᐑྤᗫᒟᐶܸࣖᅺคజܸˏd2012-2014ʕ ɽਜਹཥၣɚःʷ၁ਿᇞર׳Ϊᅰձ ̨ᝄήਜཥɢʮ̡ɚःʷ၁ર׳Ϊᅰf
A1.4 Total non-hazardous waste produced | Unit | Year 2018 | Year 2019 |
A1.4 הପ͛ೌᄻيٙᐼඎ | ఊЗ | 2018ϋ | 2019ϋ |
Total non-hazardous waste emissions | Ton | 41.18 | 14.56 |
ೌᄻيર׳ᐼඎ | ኚ | ||
The intensity of the non-hazardous waste emissions | KG/10K HKD | 1.11 | 0.33 |
ೌᄻيર׳ܓ | ʮ˘Ŋຬಥʩ | ||
A2.1 Total energy consumption by type9 | Unit | Year 2018 | Year 2019 |
A2.1 ܲᗳۨྌʱٙঐ๕ᐼঃඎ9 | ఊЗ | 2018ϋ | 2019ϋ |
Electricity | MWh | 2,629.11 | 2,871.55 |
ཥɢ | Ί͙ࣛ | ||
Heavy oil* | Liter | 5,000.00 | 6,000.00 |
ࠠذ* | ʺ | ||
Gasoline | Liter | 32,615.76 | 17,458.00 |
ӛذ | ʺ | ||
Diesel* | Liter | 29,095.00 | 30,531.00 |
ʺ | |||
Liquefied petroleum gas | KG | NA | 1,550.00 |
૰ʷͩذं | ʮ˘ | ||
Total energy consumption | MWh | 3,259.15 | 3,416.09 |
ঐ๕ऊঃᐼඎ | Ί͙ࣛ | ||
The intensity of the energy consumption | MWh/10K HKD | 0.09 | 0.08 |
ঐ๕ऊঃܓ | Ί͙ࣛŊຬಥʩ | ||
A2.2 Total water consumption | Unit | Year 2018 | Year 2019 |
A2.2 ᐼঃ˥ඎ | ఊЗ | 2018ϋ | 2019ϋ |
Total consumption of water resource | Ton | 28,762.00 | 27,853.00 |
˥༟๕ऊঃᐼඎ | ኚ | ||
The intensity of water | Ton/10K HKD | 0.78 | 0.64 |
˥༟๕ऊঃܓ | ኚŊຬಥʩ |
ࣵذ*
9
Conversion factor: Gasoline: 1 liter = 0.00073 tons; 1 MWh = 1 ton * 1.4714 / 0.1229; Diesel: 1 liter = 0.00084 tons; 1 MWh = 1 ton Ò 1.4571 / 0.1229; Heavy oil: 1 liter = 11.04560 kilowatts Hours; Liquefied petroleum gas: 1 kg = 13.9524 kWh
9
ᔷ౬ڷᅰjӛذj 1 ʺ =0.00073ኚi 1 Ί͙ ࣛ =1ኚ *1.4714/0.1229iࣵذj 1ʺ =0.00084 ኚi1Ί͙ࣛ=1ኚÒ1.4571/0.1229iࠠذj 1 ʺ =11.04560ɷ͙ࣛi૰ʷͩذंj 1 ʮ˘ =13.9524ɷ͙ࣛf
A2.5 Packaging material used
A2.5 ̍ༀҿࣘऊঃ
Unit ఊЗ
Year 20182018ϋ
Year 20192019ϋ
Total consumption of packaging material ̍ༀҿࣘऊঃᐼඎ
The intensity of the consumption of packaging material ̍ༀҿࣘऊঃܓ
Ton 136.32ኚ
KG/10K HKD 3.69ʮ˘Ŋຬಥʩ
431.32
9.84
SOCIAL
ٟึᗳ
B1.1 Total workforce by gender, employment type, age group and geographical region
B1.1 ܲйe྇ᗳۨeϋᙧଡ଼йʿήਜྌʱٙ྇ࡰ ᐼᅰ
Year 2018
2018ϋ
Year 2019
2019ϋ
Total number of employees 531྇ࡰᐼᅰ
Gender й
Employment Type ྇ᗳۨ
Age Group ϋᙧ
Geographical Region ήਜ
Male 437
Ӳ
Female 94ɾ
Full time 525
Όᔖ
Part-time 6ࡒᔖ
Agej≤30 52
ϋᙧj≤30
Agej30~50 401
ϋᙧj30~50
Agej≥50 78
ϋᙧj≥50
Mainland China 420ɽήਜ
Taiwan 109̨ᝄήਜ
Malaysia 2
৵ԸГԭ
48896392467215436173400853
B1.2 Employee turnover rate by gender, age group and
Year 2018 | Year 2019 | ||
2018ϋ | 2019ϋ | ||
Male | 2.63% | 6.08% | |
Ӳ | |||
Female | 21.05% | 31.99% | |
ɾ | |||
Agej≤30 | 3.00% | 10.40% | |
ϋᙧj≤30 | |||
Agej30~50 | 16.00% | 22.77% | |
ϋᙧj30~50 | |||
Agej≥50 | 5.00% | 4.91% | |
ϋᙧj≥50 | |||
Year 2018 | Year 2019 | ||
2018ϋ | 2019ϋ | ||
Number of work-related fatalities | ΪʈЪᗫڷϾϥɳٙɛᅰ | None ೌ | None ೌ |
Rate of work-related fatalities | ΪʈЪᗫڷϾϥɳٙɛᅰٙˢଟ | None ೌ | None ೌ |
B2.2 Lost days due to work injury | Year 2018 | Year 2019 | |
B2.2 Ϊʈෆฦ̰ʈЪ˚ᅰ | 2018ϋ | 2019ϋ | |
Lost days due to work injury | Ϊʈෆฦ̰ʈЪ˚ᅰ | None ೌ | None ೌ |
geographical region |
B1.2 ܲйeϋᙧଡ଼йʿήਜྌʱٙ྇ࡰݴ̰ˢଟ |
Gender |
й |
Age Group |
ϋᙧ |
B2.1 Number and rate of work-related |
fatalities10 |
B2.1 ΪʈЪᗫڷϾϥɳٙɛᅰʿˢଟ10 |
10
No work-related fatality occurred in each of the past three years for Natural Beauty.
10
І್ߕஹᚃɧϋ€ 2017-2019 ೌΪʮϥɳɛ ᅰf
B3.1 The percentage of employees trained by gender and employee category
B3.1 ܲйʿ྇ࡰᗳйྌʱٙա྇ࡰϵʱˢ
Year 20182018ϋ
Year 20192019ϋ
Gender й
Employee Category ྇ࡰᗳۨ
Male 57.45%
Ӳ
Female 42.33%ɾ
Senior Management 92.31%৷ॴ၍ଣᄴ
Middle Management 97.67%ʕॴ၍ଣᄴ
General Staff 33.10%౷ஷࡰʈ
100.00%99.23%91.67%100.00%99.48%
B3.2 The average training hours completed per employee by gender and employee category
B3.2 ܲйʿ྇ࡰᗳйྌʱdӊΤ྇ࡰҁϓա̻ٙѩ ࣛᅰ
Year 2018
2018ϋ
Year 2019
2019ϋ
Gender й
Employee Category ྇ࡰᗳй
General Staff 4.02౷ஷࡰʈ
Male 9.04
Ӳ
Female 6.72ɾ
Senior Management 21.23৷ॴ၍ଣᄴ
Middle Management 20.60ʕॴ၍ଣᄴ
11.2112.5312.0022.589.88
B5.1 Number of suppliers by geographical region
B5.1 ܲήਜྌʱٙԶᏐਠᅰͦ
Year 20182018ϋ
Year 20192019ϋ
Taiwan Shanghai Beijing Guangdong Jiangsu Province Fujian
B6.2
Number of products and servicerelated complaints received11. B7.1 Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases
̨ᝄ ɪऎ ̏ԯ ᄿ؇ Ϫᘽ ၅ܔ
B6.2 ટᐏᗫପۜʿਕٙҳൡ ᅰͦ11
B7.1
̈ԨʊᄲഐٙϮൡதࣩ ٙᅰͦʿൡதഐ؈
2
57
1
8
13
3
362
None ೌ
3
43
5
5
13
1
722
None ೌ
11
Since the statistical caliber of complaint data changed from the number of products in 2018 to the number of complaints, so the 2018 data has been restated to accurately reflect our product performance.
11
͟ҳൡ༟ࣘٙ୕ࠇɹࢰ͟2018ϋٙପۜࡈ ᅰҷމҳൡᅰdה˸வ༁࿁2018ϋٙ༟ࣘ ආБəࠠࠑ˸کһ̋ᆽٙˀ݈Ңࡁٙପۜ ڌତf
ESG Guide Content Index ᐑྤeٟึʿ၍طజѓܸˏ'ʫ࢙॰ˏ
Aspect ᄴࠦ
A. Environmental
A.ᐑྤ
Aspect A1: Emissions ᄴࠦA1jર׳ي
General Disclosure
ɓছמᚣ
A1.1
A1.1
A1.2
A1.2
A1.3
A1.3
A1.4
A1.4
A1.5
A1.5
A1.6
A1.6
Explain ࠑ
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to air and greenhouse gas emissions, discharges into water and land, and generation of hazardous and non-hazardous waste.
Ϟᗫᄻंʿ܃ंર׳eΣ˥ʿɺήٙરϮeϞʿೌᄻيٙ ପ͛ഃٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
The types of emissions and respective emissions data.
ર׳ي၇ᗳʿᗫર׳༟ࣘf
Environmental Performance ᐑڭᐶࣖ
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Position
Зໄ
Environmental Performance
ᐑڭᐶࣖ
Environmental Performance
ٜટ€ᇍఖ1ʿঐ๕ᔊʧ€ᇍఖ2܃ंર׳ඎ€˸ኚࠇၑʿ€νቇ͜ ᐑڭᐶࣖ ܓ€ν˸ӊପඎމఊЗeӊධண݄ࠇၑf
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
הପ͛Ϟᄻيᐼඎ€˸ኚࠇၑʿ€νቇ͜ܓ€ν˸ӊପඎމఊ Зeӊධண݄ࠇၑf
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
הପ͛ೌᄻيᐼඎ€˸ኚࠇၑʿ€νቇ͜ܓ€ν˸ӊପඎމఊ Зeӊධண݄ࠇၑf
Environmental PerformanceDescription of emission target(s) set and steps taken to achieve them.
ࠑהࠈͭٙર׳ඎͦᅺʿމ༺ՑவԬͦᅺהમ՟ٙӉf
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
ࠑஈଣϞʿೌᄻيٙ˙جʿࠑהࠈͭٙಯᄻͦᅺʿމ༺Ց வԬͦᅺהમ՟ٙӉf
Environmental PerformanceEnvironmental Performance
ᐑڭᐶࣖ
ᐑڭᐶࣖ
Environmental Performance ᐑڭᐶࣖ
ᐑڭᐶࣖ
Aspect | Explain | Position |
ᄴࠦ | ࠑ | Зໄ |
Aspect A2: Use of Resources ᄴࠦA2j༟๕Դ͜
General Disclosure | Policies on efficient use of resources including energy, water and other raw | Environmental Performance |
materials. | ||
ɓছמᚣ | ϞࣖԴ͜༟๕€ܼ̍ঐ๕e˥ʿՉ˼ࡡҿࣘٙ݁ഄf | ᐑڭᐶࣖ |
A2.1 | Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) | Environmental Performance |
in total (kWh in '000s) and intensity (e.g. per unit of production volume, per | ||
facility). | ||
A2.1 | ܲᗳۨྌʱٜٙટʿŊאගટঐ๕€νཥeंאذᐼঃඎ€˸ɷࡈɷ͙ | ᐑڭᐶࣖ |
ࣛࠇၑʿܓ€ν˸ӊପඎఊЗeӊධண݄ࠇၑf | ||
A2.2 | Water consumption in total and intensity (e.g. per unit of production volume, | Environmental Performance |
per facility). | ||
A2.2 | ᐼঃ˥ඎʿܓ€ν˸ӊପඎఊЗeӊධண݄ࠇၑf | ᐑڭᐶࣖ |
A2.3 | Description of energy use efficiency target(s) set and steps taken to achieve | Environmental Performance |
them. | ||
A2.3 | ࠑהࠈͭٙঐ๕Դࣖ͜ूͦᅺʿމ༺ՑவԬͦᅺהમ՟ٙӉf | ᐑڭᐶࣖ |
A2.4 | Description of whether there is any issue in sourcing water, that is fit for | Environmental Performance |
purpose, water efficiency target(s) set and steps taken to achieve them. | ||
A2.4 | ࠑӋ՟ቇ͜˥๕ɪ̙ϞОਪᕚd˸ʿהࠈͭٙ͜ | ᐑڭᐶࣖ |
˥ࣖूͦᅺʿމ༺ՑவԬͦᅺהમ՟ٙӉf | ||
A2.5 | Total packaging material used for finished products (in tonnes) and, if | Environmental Performance |
applicable, with reference to per unit produced. | ||
A2.5 | Ⴁϓۜה̍͜ༀҿࣘٙᐼඎ€˸ኚࠇၑʿ€νቇ͜ӊ͛ପఊЗЦඎf | ᐑڭᐶࣖ |
Environmental Performance | ||
ᐑڭᐶࣖ | ||
Environmental Performance | ||
ᐑڭᐶࣖ |
Aspect A3: The Environment and Natural Resources ᄴࠦA3jᐑྤʿ˂್༟๕
General Disclosure
ɓছמᚣ
A3.1
A3.1
Policies on minimising the issuer's significant impacts on the environment and natural resources.
ಯЭ೯Бɛ࿁ᐑྤʿ˂್༟๕ிϓࠠɽᅂᚤٙ݁ഄf
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
ࠑุਕݺਗ࿁ᐑྤʿ˂್༟๕ٙࠠɽᅂᚤʿʊમ՟၍ଣϞᗫᅂᚤٙ Бਗf
Aspect ᄴࠦ
Explain ࠑ
Aspect A4: Climate Change ᄴࠦA4jंࡉᜊʷ
General Disclosure
ɓছמᚣ
A4.1
A4.1
B. B.
Social ٟึ
Policies on identification and mitigation of significant climate-related issues which have impacted, and those which may impact, the issuer.
ᗆйʿᏐ࿁ʊʿ̙ঐึ࿁೯Бɛପ͛ᅂᚤٙࠠɽंࡉᗫԫ֝ٙ݁ ഄf
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
ࠑʊʿ̙ঐึ࿁೯Бɛପ͛ᅂᚤٙࠠɽंࡉᗫԫ֝dʿᏐ࿁Б ਗf
Aspect B1: Employment ᄴࠦB1j྇
General Disclosure
ɓছמᚣ
B1.1
B1.1
B1.2
B1.2
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to compensation and dismissal, recruitment and promotion, working hours, rest periods, equal opportunity, diversity, anti-discrimination, and other benefits and welfare.
Ϟᗫᑚཇʿ༆྇eם໌ʿࣜʺeʈЪࣛᅰeಂe̻ഃዚึeεʩ ʷeˀൖ˸ʿՉ˼ܙ༾ʿ၅лٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Human Rights and LaborTotal workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
ܲйe྇ᗳۨ€νΌᔖאࡒᔖeϋᙧଡ଼йʿήਜྌʱٙ྇ࡰᐼ ᅰf
Employee turnover rate by gender, age group and geographical region.
ܲйeϋᙧଡ଼йʿήਜྌʱٙ྇ࡰݴ̰ˢଟf
Human Rights and Labor ɛᛆၾ௶ʈ
Position
Зໄ
ɛᛆၾ௶ʈ
Human Rights and Labor
ɛᛆၾ௶ʈ
Aspect ᄴࠦ
Explain ࠑ
Aspect B2: Health and Safety ᄴࠦB2jੰၾτΌ
General Disclosure
ɓছמᚣ
B2.1
B2.1
B2.2
B2.2
B2.3
B2.3
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to providing a safe working environment and protecting employees from occupational hazards.
ϞᗫԶτΌʈЪᐑྤʿڭღ྇ࡰᒒеᔖุΚٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
ཀ̘ɧϋ€ܼ̍ිజϋܓӊϋΪʈɳ݂ٙɛᅰʿˢଟf
Lost days due to work injury.
Ϊʈෆฦ̰ʈЪ˚ᅰf
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
ࠑהમॶٙᔖุੰၾτΌણ݄d˸ʿᗫੂБʿ္࿀˙جf
Aspect B3: Development and Training ᄴࠦB3j೯࢝ʿ
General Disclosure
ɓছמᚣ
B3.1
B3.1
B3.2
B3.2
Policies on improving employee's knowledge and skills for discharging duties at work. Description of training activities.
Ϟᗫʺ྇ࡰᄵБʈЪᔖபٙٝᗆʿҦঐٙ݁ഄfࠑݺਗf
Safe Production to Guarantee Efficiency
τΌ͛ପၾࣖଟڭღ
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Safe Production to Guarantee Efficiency τΌ͛ପၾࣖଟڭღ
Human Rights and Labor
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
ܲйʿ྇ࡰᗳй€ν৷ॴ၍ଣᄴeʕॴ၍ଣᄴഃྌʱٙա྇ࡰϵ ʱˢf
The average training hours completed per employee by gender and employee category.
ܲйʿ྇ࡰᗳйྌʱdӊΤ྇ࡰҁϓա̻ٙѩࣛᅰf
Human Rights and Labor
Position
Зໄ
ɛᛆၾ௶ʈ
Human Rights and Labor
ɛᛆၾ௶ʈ
ɛᛆၾ௶ʈ
Aspect ᄴࠦ
Explain ࠑ
Aspect B4:Labor Standards ᄴࠦB4j௶ʈۆ
General Disclosure
ɓছמᚣ
B4.1
B4.1
B4.2
B4.2
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to preventing child and forced labour.
Ϟᗫԣ˟ഁʈא੶Փ௶ʈٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
Description of measures to review employment practices to avoid child and forced labour.
ࠑᏨীם໌࿕Էٙણ݄˸ᒒеഁʈʿ੶Փ௶ʈf
Description of steps taken to eliminate such practices when discovered.
ࠑί೯ତ༼ઋرࣛऊৰϞᗫઋرהમ՟ٙӉf
Aspect B5:Supply Chain Management ᄴࠦB5jԶᏐᗡ၍ଣ
General Disclosure ɓছמᚣ
B5.1
B5.1
B5.2
B5.2
B5.3
B5.3
B5.4
B5.4
Policies on managing environmental and social risks of the supply chain.
၍ଣԶᏐᗡٙᐑྤʿٟึࠬᎈ݁ഄf
Human Rights and LaborHuman Rights and Labor
Human Rights and Labor ɛᛆၾ௶ʈ
Supplier Management
Number of suppliers by geographical region.
ܲήਜྌʱٙԶᏐਠᅰͦf
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, how they are implemented and monitored.
ࠑϞᗫ໌͜ԶᏐਠٙ࿕ԷdΣՉੂБϞᗫ࿕ԷٙԶᏐਠᅰͦe˸ʿ Ϟᗫ࿕ԷٙੂБʿ္࿀˙جf
Supplier ManagementDescription of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
ࠑϞᗫᗆйԶᏐᗡӊࡈᐑືٙᐑྤʿٟึࠬᎈٙ࿕Էd˸ʿᗫੂ Бʿ္࿀˙جf
Description of practices used to promote environmental preferable products and services when selecting suppliers, and how they are implemented and monitored.
ࠑίౝ፯ԶᏐਠࣛڮԴε͜ᐑڭପۜʿਕٙ࿕Էd˸ʿᗫੂБ ʿ္࿀˙جf
Supplier Management
Position
Зໄ
ɛᛆၾ௶ʈ
ɛᛆၾ௶ʈ
ԶᏐਠ၍ଣ
Supplier Management
ԶᏐਠ၍ଣ
ԶᏐਠ၍ଣ
Supplier Management
ԶᏐਠ၍ଣ
ԶᏐਠ၍ଣ
Aspect B6:Product Responsibility ᄴࠦB6jପۜப
Aspect | Explain | Position |
ᄴࠦ | ࠑ | Зໄ |
Product and Service |
General Disclosure
ɓছמᚣ
B6.1
B6.1
B6.2
B6.2
B6.3
B6.3
B6.4
B6.4
B6.5
B6.5
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to health and safety, advertising, labelling and privacy matters relating to products and services provided and methods of redress.
ϞᗫהԶପۜձਕٙੰၾτΌeᄿѓeᅺᜀʿӷᒯԫ֝˸ʿ હ˙جٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
ʊਯאʊ༶ପۜᐼᅰʕΪτΌၾੰଣ͟ϾΫϗٙϵʱˢf
Number of products and service related complaints received and how they are dealt with.
ટᐏᗫପۜʿਕٙҳൡᅰͦ˸ʿᏐ࿁˙جf
Description of practices relating to observing and protecting intellectual property rights.
ࠑၾၪᚐʿڭღٝᗆପᛆϞᗫٙ࿕Էf
Description of quality assurance process and recall procedures.
ࠑሯඎᏨ֛ཀʿପۜΫϗҏf
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
ࠑऊ൬٫༟ࣘڭღʿӷᒯ݁ഄd˸ʿᗫੂБʿ္࿀˙جf
Aspect B7:Anti-corruption ᄴࠦB7jˀϮ
General Disclosure
ɓছמᚣ
Information on:
(a) the policies; and
(b) compliance with relevant laws and regulations that have a significant impact on the issuer relating to bribery, extortion, fraud and money laundering.
Ϟᗫԣ˟༡༤eਔ॰eಜൟʿݹල፺ٙj
(a) ݁ഄiʿ
(b) ፭ς࿁೯БɛϞࠠɽᅂᚤٙᗫجܛʿԷٙ༟ࣘf
Product and Service
Product and Service
Product and Service
Product and Service ପۜၾਕ
Product and ServiceAnti-fraud and Anti-commercial Bribery
ˀႀ࿌ၾˀਠุ༡༤
ପۜၾਕ
ପۜၾਕ
ପۜၾਕ
ପۜၾਕ
ପۜၾਕ
Aspect ᄴࠦ
B7.1
B7.1
B7.2
B7.2
B7.3
B7.3
Explain ࠑ
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
ිజಂʫ࿁೯БɛאՉ྇ࡰ̈ԨʊᄲഐٙϮൡதࣩٙᅰͦʿ ൡதഐ؈f
Description of preventive measures and whistle-blowing procedures, how they are implemented and monitored.
ࠑԣᇍણ݄ʿᑘజҏd˸ʿᗫੂБʿ္࿀˙جf
Description of anti-corruption training provided to directors and staff.
ࠑΣԫʿࡰʈԶٙˀϮf
Aspect B8:Community Investment ᄴࠦB8jٟਜҳ༟
General Disclosure
ɓছמᚣ
B8.1
B8.1
B8.2
B8.2
Policies on community engagement to understand the needs of the communities where the issuer operates and to ensure its activities takes into consideration communities' interests.
Ϟᗫ˸ٟਜਞၾԸə༆ᐄ༶הίٟਜცࠅձᆽڭՉุਕݺਗึϽᅇٟ ਜлूٙ݁ഄf
Anti-fraud and Anti-commercial Bribery
ˀႀ࿌ၾˀਠุ༡༤
Anti-fraud and Anti-commercial Bribery ˀႀ࿌ၾˀਠุ༡༤
Anti-fraud and Anti-commercial Bribery ˀႀ࿌ၾˀਠุ༡༤
Responsibilities towards Communities
Focus areas of contribution (e.g. education, environment, labour needs, health, culture and sports).
ਖ਼ء্ᘠᇍᖚ€νԃeᐑྤԫ֝e௶ʈცӋeੰe˖ʷeԃf
Resources contributed (e.g. money or time) to the focus area.
ίਖ਼ءᇍᖚהਗ͜༟๕€νږ፺אࣛගf
Responsibilities towards Communities ٟਜப
Position
Зໄ
ٟਜப
Responsibilities towards Communities ٟਜப
About the Report ᗫ༈జѓ
REPORTING PERIOD & CYCLE
The reporting period is from January 1, 2019 to December 31, 2019. This is an annual report.
జѓಂၾಂ
జѓಂމɚཧɓɘϋɓ˜ɓ˚Їɚཧɓɘϋɤ ɚ˜ɧɤɓ˚fϤމϋܓజѓf
REPORTING SCOPE
Given the scale, staff number and revenue distribution of the Company and its affiliated entities, the report covers the Company's headquarters, major sales companies, and all operating production sites (two factories in Shanghai, and one factory in Taiwan), namely:
జѓᇍఖ
ᛡ͉ʮ̡ʿՉᑌ᙮ྼʘᅼeࡰʈɛᅰʿ ϗɝʱৣd͉జѓႊʮ̡ᐼe˴ࠅቖਯ ʮ̡˸ʿהϞ༶ᐄٙ͛ପਿή€ɪऎʘՇஈᅀ גęᝄʘɓஈᅀגуj
• | Shanghai Natural Beauty Cosmetics Co., Ltd. | • | ɪऎІ್ߕ͛ي߅ҦϞࠢʮ̡ |
• | Natural Beauty Bio-Technology Company Limited | • | І್ߕ͛ي߅Ҧٰ΅Ϟࠢʮ̡ |
• | Shanghai Natural Beauty Fuli Cosmetics Co., Ltd. | • | ɪऎІ್ߕబᘆʷѱۜϞࠢʮ̡ |
• | Shanghai Natural Beauty Sanlian Cosmetics Co., Ltd. | • | ɪऎІ್ߕɧᑌʷѱۜϞࠢʮ̡ |
• | Shanghai Natural Beauty Haili Cosmetics Co., Ltd. | • | ɪऎІ್ߕऎᘆʷѱۜϞࠢʮ̡ |
• | Shanghai Natural Beauty Yongli Cosmetics Co., Ltd. | • | ɪऎ൘ᘆʷѱۜϞࠢʮ̡ |
The report covered 98.5% of the Company's sales revenue. With the changes in the Company's operational data, dynamic adjustments will be made to the reporting scope in future reports.
జѓᔧႊٙʮ̡ቖਯϗɝ̕ˢމ98.5%d͟ ͉ʮ̡ʘᐄ༶ᅰኽᜊਗd˚ܝٙజѓʕਗ਼జ ѓᇍఖʫЪ̈ਗ࿒ሜf
DATA COLLECTION
All data herein are from the Company's statistical reports and official documents. The Company guarantees the objectivity and authenticity of the data herein.
ᅰኽϗණ
͉జѓʕʘהϞᅰኽѩԸІ͉ʮ̡ʘ୕ࠇజѓ ʿ֜˙˖f͉ණྠʮ̡މ͉జѓʕʘᅰኽʘ ܄ᝈʿॆྼЪዄڭf
DATA COLLECTION METHOD
According to ESG Guide and other internationally recognized sustainability reporting guidelines, and based on the Company's best practices in sustainability for many years, the report optimizes the definition, calibre, standard, formula and specification of indicator data in a uniform way.
ᅰኽϗණ˙ج
࣬ኽᐑྤeٟึʿ၍طజѓܸˏʿՉ˼ყႩ ̙̙ٙܵᚃ೯࢝జѓܸˏdԨ˸͉ʮ̡εϋԸ ί̙ܵᚃ೯࢝˙ࠦٙ௰Գਂجމਿᓾd͉జѓ ߧɢ˸୕ɓٙ˙όҁഛܸᅺᅰኽʘޢ֛e ሯeᅺeʮόʿᇍf
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Natural Beauty Bio-Technology Ltd. published this content on 05 March 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 05 March 2021 11:54:01 UTC.
