NorCom announced that In 2019, it was awarded four lots for the "IT service production" framework contract from the Federal Employment Agency. These contracts have now been extended by one year. They will run until the end of 2023.

The project will then be put out to tender again. NorCom also takes over managed service: As part of the lots, NorCom is working on the topics of infrastructure/DB/middleware services, procedural services, security and workplace services. NorCom was also able to win a new order in the process service area: NorCom is taking on the managed service for operating the business intelligence platform.

This order will also run until the end of 2023, and the scope is in the mid-six-digit range. NorCom thus operates one of the largest data warehouse and business intelligence platforms in Europe and is responsible, among other things, for providing statistics, such as unemployment statistics. The creation of controlling reports, which lead directly to the control of business processes in the federal agency, also fall within the area of activity.