Dec. 16, 2020

NTT DOCOMO announces herewith that its mobile service is temporarily unavailable, or operating on a limited basis, in certain areas of Japan due to heavy snow from the afternoon of Wednesday, December 16. The company is working urgently to restore normal services as soon as possible and will continue to issue updated reports as the status evolves.

1. Affected Service Area
Service affected in some parts of the areas mentioned below.

Hyogo Prefecture; Yabu City, Mikata County (Kami Town, Shinonsen Town)
Kyoto Prefecture; Maizuru City

2. Cause(s) of Service Failure

Interruption of electric power
Damage to transmission lines etc.

NTT DOCOMO apologizes to customers for any inconvenience and sincerely appreciates everyone's understanding as the company works to restore service as quickly as possible.

Attachments

  • Original document
  • Permalink

Disclaimer

NTT DoCoMo Inc. published this content on 16 December 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 16 December 2020 10:52:06 UTC