Nucleus Software Exports Limited Adds AI Chatbot to FinnOne Neo Digital Channel Solutions Powering Contactless Lending in the Post COVID-19 World
July 20, 2020 at 01:38 am EDT
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Nucleus Software announced the addition of a range of powerful new solutions to its market leading FinnOne Neo digital lending platform. The new channel solutions will help retail lenders offer contactless digital lending across the full loan lifecycle. FinnOne Neo myLoan, an AI powered conversational chatbot, is designed to help lenders provide self-service on WhatsApp and other instant messaging platforms. The solution significantly reduces servicing time while lowering costs and delivering personalized experiences. Another new solution, FinnOne Neo Sales Assist, a web channel for loan sourcing, helps lenders' agents provide quick, easy and completely digital financing at retail stores, automobile dealerships, lifestyle stores, travel booking offices and other points of sale. The API based solution caters to a wide variety of loan products that can be swiftly sourced at the location of purchase and can be easily integrated with external sources for data input and validation. In a post COVID-19 world, where social distancing is expected, contactless, 24x7 digital lending is a fundamental requirement. FinnOne Neo's comprehensive portfolio of digital channels includes specialized mobile applications and web portals for customers and customers and financial institution staffusers. The solutions cover the full loan lifecycle, from loan origination and loan servicing to delinquency management and collections. Mobile /web based origination and field verification with geo tagging, makes loan sourcing completely digital, secure and superfast. It provides a wide range of capabilities including paperless sourcing, instant credit checks, data validation, the ability to initiate underwriting and rate approval requests. While using mobile apps, portal or chatbots to fulfil their servicing needs, customers do not need to visit branches or call centres and can avail services with a click or a tap.
Nucleus Software Exports Limited is a provider of lending and transaction banking products to the financial services industry. The Company is engaged in the business of development and marketing of software, product, and software services for business entities in the banking and financial services (BFS) vertical having its operating units located in Noida, Uttar Pradesh. It operates in seven geographical segments: India, Far East, Southeast Asia, Europe, Middle East, Africa, and Australia. Its two flagship products include FinnOne Neo and FinnAxia. FinnOne Neo suite is an end-to-end solution for lending businesses. FinnAxia suite offers an enterprise solution for the transaction banking operations of corporate banks. It provides various lending's, such as FinnOne Neo retail lending, FinnOne Neo corporate lending, FinnOne Neo digital channels, and Nucleus lending analytics. Its transaction banking includes advisory services and FinnAxia cash and liquidity management.