The following discussion and analysis should be read in conjunction with our
unaudited consolidated financial statements and the Notes to Consolidated
Financial Statements in this Quarterly Report, as well as our Annual Report. Due
to the seasonal nature of our business, the results of operations for the three
and six months ended June 30, 2021 are not necessarily indicative of the results
that may be expected for a 12-month period.

RECENT DEVELOPMENTS



Winter Storm Uri - In February 2021, the U.S. experienced Winter Storm Uri, a
historic winter weather event impacting supply, market pricing and demand for
natural gas in a number of states, including our service territories of Kansas,
Oklahoma, and Texas. During this time, the governors of Kansas, Oklahoma, and
Texas each declared a state of emergency, and certain regulatory agencies issued
emergency orders that impacted the utility and natural gas industries, including
statewide utility curtailment programs and orders requiring jurisdictional
natural gas and electric utilities to do all things possible and necessary to
ensure that natural gas and electricity utility services continued to be
provided to their customers. Due to the historic nature of this winter weather
event, we experienced unforeseeable and unprecedented market pricing for gas
costs in our Kansas, Oklahoma, and Texas jurisdictions, which resulted in
aggregated natural gas purchases for the month of February of approximately $2.1
billion.

On February 22, 2021, we entered into the ONE Gas 2021 Term Loan Facility as part of the financing of our natural gas purchases in order to provide sufficient liquidity to satisfy our obligations as a result of Winter Storm Uri.



On March 11, 2021, we issued $1.0 billion of 0.85 percent senior notes due 2023,
$700 million of 1.10 percent senior notes due 2024, and $800 million of
floating-rate senior notes due 2023. The floating-rate senior notes bear
interest at a rate equal to three-month LIBOR plus 61 basis points per year
reset quarterly for the applicable interest period (0.73 percent at June 30,
2021). The net proceeds from the issuance were used for general corporate
purposes, including payment of gas purchase costs resulting from Winter Storm
Uri. The net proceeds of the March 2021 debt issuance reduced the commitments
under the ONE Gas 2021 Term Loan Facility on a dollar-for-dollar basis, and as a
result no commitments remained outstanding and the facility was terminated
concurrently with the closing of the debt issuance.

Our purchased gas costs are recoverable through our tariffs in each state where
we operate. Due to the higher level of gas purchase costs during Winter Storm
Uri, related financing costs and other operational response costs, we are
working with regulators to extend the recovery periods of such costs in order to
lessen the immediate customer impact. In that regard, the OCC, KCC and the RRC
each authorized certain utilities, including local natural gas distribution
companies, to record regulatory assets to account for the extraordinary costs
associated with this winter weather event, including but not limited to gas
purchase costs and other costs related to the procurement and transportation of
gas supply, carrying costs and other operational costs. We have deferred
approximately $2.0 billion in costs associated with Winter Storm Uri.

See "Regulatory Activities," "Liquidity and Capital Resources," and Note 3 of the Notes to Consolidated Financial Statements in this Quarterly Report for additional discussion of the effects of the 2021 winter weather event on us.



ONE Gas Commercial Paper Program - On June 22, 2021, we increased the size of
our commercial paper program to permit the issuance of commercial paper to fund
short-term borrowing needs in an aggregate principal amount not to exceed $1.0
billion outstanding at any time. Prior to this increase, our commercial paper
program permitted us to issue commercial paper notes in an aggregate principal
amount not to exceed $700 million outstanding at any time.

ONE Gas Credit Agreement - On March 16, 2021, we entered into the second amended
and restated ONE Gas Credit Agreement, which was previously amended and restated
on October 5, 2017. The ONE Gas Credit Agreement provides for a $1 billion
revolving unsecured credit facility and includes a $20 million letter of credit
subfacility and a $60 million swingline subfacility. In connection with the
amendment of the ONE Gas Credit Agreement, all commitments under the ONE Gas
364-day Credit Agreement were terminated, and all obligations under the ONE Gas
364-day Credit Agreement were paid in full and discharged.

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COVID-19 - Throughout the COVID-19 pandemic, we have continued to provide
essential services to our customers. We have implemented a comprehensive set of
policies, procedures and guidelines to protect the safety of our employees,
customers and communities. These actions include following safety protocols
developed during the pandemic, remote work for our office-based employees,
limiting direct contact with our customers, and generally suspending
disconnections and late payment fees beginning in mid-March 2020 through April
2021, when disconnects were resumed in all service areas, except Texas, where
disconnects were resumed in June 2021.

During the six months ended June 30, 2021, impacts on our results of operations as a result of COVID-19 include but are not limited to:



•lower late payment, reconnect and collection fees and incremental expenses for
bad debts related to the suspension of disconnects for nonpayment in each of our
jurisdictions;
•incremental expenses for PPE, cleaning supplies, outside services and other
expenses; and
•lower expenses for travel and employee training that have been impacted by the
pandemic.

We are in regular communication with our regulators to keep them apprised of the
effects COVID-19 is having on the service we provide. We have received
accounting orders in each of our jurisdictions authorizing us to accumulate and
defer for regulatory purposes certain incremental costs incurred, including bad
debt expenses, and certain lost revenues, net of offsetting expense reductions
associated with COVID-19. Pursuant to these orders, the recovery of any net
incremental costs and lost revenue will be determined in future rate cases or
alternative rate recovery filings in each jurisdiction. For financial reporting
purposes, any amounts deferred as a regulatory asset for future recovery under
these accounting orders must be probable of recovery. At June 30, 2021, no
regulatory assets have been recorded. We continue to evaluate the impacts of
COVID-19 on our business and will record regulatory assets for financial
reporting purposes at such time as recovery is deemed probable. Accordingly,
there could be a delay in the recognition of amounts that may be approved for
recovery until the conclusion of future regulatory proceedings.

See "Regulatory Activities," "Financial Results and Operating Information," "Capital Expenditures and Asset Removal Costs," and Note 3 and Note 12 of the Notes to Consolidated Financial Statements in this Quarterly Report for additional discussion of the effects of COVID-19 on us.



Dividend - In July 2021, we declared a dividend of $0.58 per share ($2.32 per
share on an annualized basis) for shareholders of record as of August 13, 2021,
payable on September 1, 2021.

REGULATORY ACTIVITIES

Oklahoma - On February 12, 2021, the governor of Oklahoma declared a state of
emergency for all 77 counties in the state of Oklahoma in light of expected
severe weather and freezing temperatures associated with a winter weather event.
The declaration cited anticipated damage to private and public properties and
utilities, including electric, gas, and water systems, within the state of
Oklahoma.

On February 16, 2021, the OCC approved an emergency order (i) directing natural
gas and electric utilities to prioritize deliveries of natural gas and
electricity for services necessary for life, health, and public safety, and of
natural gas to electric generation facilities that serve human needs customers,
and (ii) directing local utilities to communicate with their customers in order
to reduce all non-essential energy consumption, and to reduce load in a safe and
reasonable manner. The OCC order recognized that the severe weather conditions
resulted in increased commodity prices for both gas and electric utilities,
along with issues relating to commodity acquisition, line pressure, and supply
shortages. The OCC order expired on February 20, 2021.

In response to a motion filed by Oklahoma Natural Gas on March 2, 2021, the OCC
issued an order stating that Oklahoma Natural Gas shall defer to a regulatory
asset the extraordinary costs associated with this unprecedented winter weather
event, including commodity costs, operational costs and carrying costs. The
order further states that after all deferred costs have been accumulated and
recorded, Oklahoma Natural Gas shall file a compliance report detailing the
extent of such costs incurred. The order also provides that recovery of the
deferred costs will be addressed in a future proceeding that will include a
prudence review.

In April 2021, a bill permitting the state to pursue securitized financing of
extraordinary expenses, such as fuel costs, financing costs and other
operational costs incurred by regulated utilities during extreme weather events,
was signed into law by the Oklahoma governor. On April 29, 2021, Oklahoma
Natural Gas submitted an initial application requesting a financing order
pursuant to this legislation. On July 30, 2021, Oklahoma Natural Gas filed a
supplemental motion with its compliance report
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pursuant to the March 2, 2021 order from the OCC detailing the extent of
extraordinary costs incurred and all required components pursuant to the
legislation for the issuance of a financing order, which includes a proposed
period of 20 years over which these costs will be collected from customers. The
OCC has 180 days from the filing date of this supplemental motion to consider
the issuance of a financing order. If the OCC approves the financing order, the
Oklahoma Development Finance Authority (ODFA) has 24 months to complete the
process to issue the securitized bonds. At June 30, 2021, Oklahoma Natural Gas
has deferred approximately $1.3 billion in extraordinary costs attributable to
Winter Storm Uri. See "Liquidity and Capital Resources," in this Quarterly
Report for additional discussion.

As required, PBRC filings are made annually on or before March 15, until the
next general rate case, which was required to be filed on or before June 30,
2021, based on a calendar 2020 test year. On May 28, 2021, Oklahoma Natural Gas
filed a general rate case seeking a revenue increase of $28.7 million. The
revenue requirement is based on a requested ROE of 9.95 percent applied to a
rate base of over $1.7 billion. This filing also requests the continuation, with
certain modifications, of the performance-based rate change plan that was
established in 2009, based on an allowed ROE range of 9.45 to 10.45 percent with
a 9.95 percent midpoint. The case also includes a request to spend $10 million
per year on RNG as part of its gas supply portfolio, the cost of which would be
recovered through its purchased-gas cost mechanism, as well as $10 million of
annual RNG capital expenditures that would be included in rate base. A hearing
is scheduled for October 28, 2021, and, by rule, the OCC has 180 days from the
filing date to issue an order.

In May 2021, a bill amending the Oklahoma state income tax code was signed into
law that reduced the state income tax rate to four percent from six percent
beginning January 1, 2022. As a result of the enactment of this legislation, we
remeasured our ADIT. As a regulated entity, the reduction in ADIT of $29.3
million was recorded as an EDIT regulatory liability. The impact of the change
in the state income tax rate on our rates, as well as the timing and amount of
the impact on the annual crediting mechanism for the EDIT regulatory liability,
will be addressed during the processing of our current general rate case
application filed in May 2021.

In June 2020, the OCC issued an order permitting the creation of regulatory
assets and deferrals related to COVID-19. Each utility is authorized under the
OCC's order to record as a regulatory asset increased bad debt expenses, costs
associated with expanded payment plans, waived fees, and incremental expenses
that are directly related to the suspension of or delay in disconnection of
service (or the reconnection of service) beginning March 15, 2020, as a result
of the governor's executive order declaring a state of emergency. In addition,
the OCC recognizes that utilities report taking many steps to ensure the
continuity of utility service, while protecting utility personnel, customers,
and the general public. Such steps include procuring additional PPE, increasing
sanitation efforts at facilities, implementing health-screening processes, and
securing temporary facilities for potential sequestration of critical operations
personnel. The OCC has stated it supports the continuation of these critical
response and planning efforts and acknowledges such efforts cause incremental
costs that it will allow to be deferred and reviewed in a future rate case. The
OCC's deferral authorization does not bind the OCC to any specific treatment of
these items in any future proceeding, nor does it prohibit the OCC from
considering the effect of any operational savings, or other financial impacts
that may occur as a result of COVID-19. At June 30, 2021, no regulatory assets
have been recorded. In our May 2021 general rate case application, the test year
includes the impacts of COVID-19 on our revenues and expenses through December
31, 2020, and we have proposed to include future impacts as part of the annual
PBRC mechanism.

In February 2020, Oklahoma Natural Gas filed its fourth annual PBRC application
following the general rate case that was approved in January 2016. A settlement
was reached, and the OCC approved a joint stipulation in July 2020. This
stipulation included a base rate increase of $9.7 million and an energy
efficiency incentive of $2.2 million, with new rates reflecting these changes
effective in June 2020. This stipulation also included a credit of $12.2 million
associated with EDIT issued through a bill credit to Oklahoma customers in the
first quarter of 2021.

Kansas - On February 14, 2021, the governor of Kansas issued a State of Disaster
Emergency due to wind chill warnings and stress on utility and natural gas
providers expected from the significantly colder than normal weather forecasted
throughout Kansas. The executive order also urged Kansas citizens to conserve
energy to help ensure a continued supply of natural gas and electricity and keep
their personal costs down. The declaration also noted that due to increased
energy demand and natural gas supply constraints caused by sub-zero
temperatures, utilities at the time were experiencing wholesale natural gas
prices anywhere from 10 to 100 times higher than normal.

On February 15, 2021, the KCC issued an emergency order (i) directing all
jurisdictional natural gas and electric utilities to coordinate efforts and take
all reasonably feasible, lawful, and appropriate actions to ensure adequate
delivery of natural gas and electricity to interconnected, non-jurisdictional
utilities in Kansas, (ii) requiring jurisdictional natural gas and electric
utilities to do all things possible and necessary to ensure that natural gas and
electricity utility services continued to be provided to their customers in
Kansas, and (iii) allowing those electric and natural gas distribution utilities
who incur extraordinary costs to ensure their customers and other interconnected
customers continued to receive utility service during this unprecedented cold
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weather event to defer those costs to a regulatory asset account. These deferred
costs may also include carrying costs at the utility's weighted average cost of
capital. Each jurisdictional utility will be required to file a compliance
report detailing the extent of such costs incurred and presenting a plan to
minimize the financial impacts of this event on ratepayers over a reasonable
time frame. These costs will be subject to review for reasonableness and
accuracy in future regulatory proceedings. On March 9, 2021, the KCC issued an
order adopting the KCC staff's recommendation to open company-specific
investigations to accept each utility's filing of financial impact compliance
reports and permit the KCC staff to conduct a review of the utility's compliance
report and its actions during the winter weather event. In April 2021, a bill
permitting utilities to pursue securitization to finance extraordinary expenses,
such as fuel costs incurred during extreme weather events, was signed into law
by the Kansas governor. This bill gives the KCC the authority to oversee and
authorize the issuance of ratepayer-backed securitized bonds issued by a public
utility.

On July 30, 2021, Kansas Gas Service submitted a compliance report to the KCC,
which includes a proposal to issue securitized bonds and collect the
extraordinary costs resulting from Winter Storm Uri from its customers over a
period of either 5, 7, or 10 years. A procedural schedule will be developed to
determine the timeline for evaluating Kansas Gas Service's compliance report. If
the KCC approves Kansas Gas Service's proposed financing plan, then Kansas Gas
Service will file an application, in a separate proceeding, requesting a
financing order for the issuance of securitized utility tariff bonds. The KCC
will have 180 days from the date of the filing requesting a financing order to
consider Kansas Gas Service's application. If the KCC approves the financing
order, Kansas Gas Service can begin the process to issue the securitized bonds.
At June 30, 2021, Kansas Gas Service has deferred approximately $383 million in
extraordinary costs associated with Winter Storm Uri. See "Liquidity and Capital
Resources," in this Quarterly Report for additional discussion.

In May 2021, Kansas Gas Service filed a motion requesting a limited waiver of
penalty provisions of its tariff to eliminate the multipliers in the penalty
calculation when calculating the penalties to assess on marketers and
individually balanced transportation customers for their unauthorized usage
during Winter Storm Uri. The KCC has not yet issued an order on this motion.

In August 2020, Kansas Gas Service submitted an application to the KCC
requesting an increase of approximately $7.8 million related to its GSRS. This
filing incorporates the effect on the requested GSRS rate increase of a bill
amending the Kansas income tax code that eliminates public utilities regulated
by the KCC from paying Kansas state income taxes beginning January 1, 2021. In
September 2020, Kansas Gas Service submitted an erratum to the application which
modified the requested increase to approximately $7.5 million. In November 2020,
the KCC approved the increase effective December 2020.

In May 2020, a bill amending the Kansas state income tax code was signed into
law that exempts public utilities regulated by the KCC from paying Kansas state
income taxes beginning January 1, 2021, and authorizes the KCC to adjust utility
rates for the elimination of Kansas state income tax beginning January 1, 2021.
As a result of the enactment of this legislation, we remeasured our ADIT. As a
regulated entity, the reduction in ADIT of $81.5 million was recorded as an EDIT
regulatory liability and will be refunded to our customers. This adjustment had
no material impact on our income tax expense and no impact on our cash flows for
the three and six months ended June 30, 2021. The bill stipulates that, if
requested by the utility, this EDIT will be returned to Kansas customers over a
period of no less than 30 years, with the exact timing to be determined in our
next general rate proceeding. In August 2020, Kansas Gas Service submitted an
application to the KCC to reduce its base rates to reflect the elimination of
Kansas state income taxes by approximately $4.9 million. In December 2020, the
KCC approved the reduction, effective January 1, 2021. See Note 3 of the Notes
to Consolidated Financial Statements in this Quarterly Report for additional
information.

In April 2020, Kansas Gas Service filed an application with the KCC for an AAO
to accumulate and defer certain incremental costs incurred, including bad debt
expenses and lost revenues, as well as associated carrying costs, related to
COVID-19 beginning March 1, 2020, for recovery in Kansas Gas Service's next rate
case filing. In July 2020, the KCC approved the request for an AAO subject to
the recommendations set forth in its Staff Report and Recommendation and
clarifications sought by Kansas Gas Service. The AAO provides notice that Kansas
Gas Service may identify, track, document, accumulate, and defer in a regulatory
asset extraordinary costs (net of any cost decreases) and lost revenue, plus
carrying costs, associated with the COVID-19 pandemic. The KCC states that
approval of the AAO is not a finding that tracked costs and lost revenue will be
included in future rates; rather, any determination regarding recoverability
will occur in a future rate proceeding. In a separate order applicable to all
regulated utilities, the KCC approved the deferral of bad debt expense and late
payment fees associated with the KCC's suspension of disconnection activity and
customer protection provisions. The recovery, the carrying charges and
amortization period will be determined in Kansas Gas Service's next rate case or
alternative rate recovery filing. At June 30, 2021, no regulatory assets have
been recorded. We continue to evaluate the impacts of COVID-19 on our business
and will record regulatory assets for financial statement purposes at such time
as recovery is deemed probable.

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In November 2018, Kansas Gas Service submitted an application to the KCC
requesting approval of its contract to operate and maintain the natural gas
distribution system at Fort Riley, a United States Army installation. The KCC
approved the Company's application in May 2019. The transition period ended in
June 2021, after which we assumed operation of the system.

Texas - On February 12, 2021, the governor of Texas issued a state of disaster
for all 254 counties in Texas in response to the then-forecasted weather
conditions. The declaration certified that severe winter weather posed an
imminent threat due to prolonged freezing temperatures, heavy snow, and freezing
rain statewide.

Also, on February 12, 2021, the RRC issued an emergency order to temporarily
implement a statewide utilities curtailment program intended to protect
residences, hospitals, schools, churches, and other human needs customers. On
February 17, 2021, the RRC extended its emergency order issued on February 12,
2021, to February 23, 2021.

On February 13, 2021, the RRC issued a Notice to Local Distribution Companies
acknowledging that due to the demand for natural gas expected during the
upcoming winter weather event, natural gas utility LDCs may be required to pay
extraordinarily high prices in the market for natural gas and may be subjected
to other extraordinary costs when responding to the event. The RRC also
encouraged natural gas utilities to continue to work to ensure that the citizens
of the State of Texas were provided with safe and reliable natural gas service.
To partially defer and reduce the impact on customers for these costs that
ultimately are reflected in customer bills, the RRC authorized LDCs to record a
regulatory asset to account for the extraordinary costs associated with this
winter weather event, including but not limited to gas cost and other costs
related to the procurement and transportation of gas supply. These costs will be
subject to review for reasonableness and accuracy in future regulatory
proceedings.

In June 2021, a bill permitting the state to pursue securitized financing of
extraordinary expenses, such as fuel costs, financing costs and other
operational costs incurred by utilities during extreme weather events, was
signed into law by the Texas governor. This bill gives the RRC the authority to
approve amounts to be recovered from the issuance of ratepayer-backed
securitized bonds by the Texas Public Financing Authority (TPFA). Pursuant to
this legislation and a June 17, 2021 RRC Notice to Gas Utilities, Texas Gas
Service submitted an application to the RRC on July 30, 2021 for an order
authorizing the amount of extraordinary costs for recovery and other such
specifications necessary for the issuance of securitized bonds. The RRC will
have 150 days from the date of the filing to consider Texas Gas Service's
application and an additional 90 days to issue a single financing order for
Texas Gas Service and any other natural gas utilities in Texas participating in
the securitization process, which will include a determination of the period
over which the costs will be collected from customers. Upon issuance of a
financing order, the TPFA will begin the process to issue the securitized bonds.
At June 30, 2021, Texas Gas Service has deferred approximately $286 million in
extraordinary costs associated with Winter Storm Uri. See "Liquidity and Capital
Resources," in this Quarterly Report for additional discussion.

In April 2020, the RRC issued an order authorizing utilities to use a regulatory
accounting mechanism and a subsequent process through which Texas Gas Service
may seek future recovery of incremental expenses resulting from the effects of
COVID-19, including bad debt and associated credit and collections costs, and
other reasonable and necessary incremental costs to address the impact of
COVID-19. The timing of any recovery will be determined as we work with our
regulators. At June 30, 2021, no regulatory assets have been recorded. We
continue to evaluate the impacts of COVID-19 on our business and will record
regulatory assets for financial statement purposes at such time as recovery is
deemed probable.

West Texas Service Area - In March 2021, Texas Gas Service made GRIP filings for
all customers in the West Texas service area, requesting an increase of $9.7
million to be effective in July 2021. On June 21, 2021, the city of El Paso
approved a motion which found the GRIP filing to be in compliance with the GRIP
statute. The city subsequently denied the requested increase and assessed fees
associated with its review of the filing. On July 2, 2021, Texas Gas Service
appealed the city's action to the RRC. The RRC granted and approved the appeal,
and new rates were effective on August 3, 2021. All other municipalities, and
the RRC, approved the new rates or allowed them to take effect with no action.

In March 2020, Texas Gas Service made GRIP filings for all customers in the West Texas service area. In June 2020, the RRC and the cities in the West Texas service area agreed to an increase of $4.7 million, and new rates became effective in June 2020.

Central-Gulf Service Area - In February 2021, Texas Gas Service made GRIP filings for all customers in the Central-Gulf service area, requesting an increase of $10.7 million to be effective in June 2021. All municipalities, and the RRC, approved the new rates or allowed them to take effect with no action.



In 2019, Texas Gas Service filed a rate case for all customers in the Central
Texas and Gulf Coast service areas, seeking a rate increase of $15.6 million and
a $1.3 million credit to customers associated with EDIT, and requesting to
consolidate the two service areas into one. In August 2020, the RRC approved all
terms of a $10.3 million settlement, as well as consolidation of
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the Central Texas service area and the Gulf Coast service area into a new
Central-Gulf service area. The RRC also approved an $8.5 million credit to
customers associated with EDIT. The settlement included an ROE of 9.5 percent
and a capital structure with equity of 59 percent and debt of 41 percent, and
new rates became effective in August 2020.

Other Texas Service Areas - In April 2021, Texas Gas Service filed annual
Cost-of-Service Adjustments (COSA) for the incorporated areas of the Rio Grande
Valley service area and the North Texas service area. In July 2021, the cities
in the Rio Grande Valley and North Texas service areas agreed to increases of
$3.5 million and $1.4 million, respectively. New rates will become effective in
August 2021.

In the normal course of business, Texas Gas Service has filed rate cases and
sought GRIP and COSA increases in various other Texas jurisdictions to address
investments in rate base and changes in expenses. As of the six months ended
June 30, 2021, no annual rate increases associated with these filings have been
approved and $1.8 million were approved for the year ended December 31, 2020.

Winter Storm Uri Deferred Costs - The amounts deferred at June 30, 2021, include
invoiced costs for natural gas purchases that have not been paid as we work with
our suppliers to resolve discrepancies in invoiced amounts. The amounts deferred
may be adjusted as the differences are resolved. In addition, as a result of
Winter Storm Uri, we were assessed and may assess penalties as a result of over-
or under-deliveries during periods that operational flow orders were imposed on
us or that we, in turn, imposed on our transport customers or their agents.
Amounts recorded reflect management's best estimate and may be adjusted in
future periods as the disposition of such penalties is determined. As these
amounts are related to the extraordinary gas purchase costs associated with
Winter Storm Uri, which are deferred, future adjustments are not expected to
have a material impact on earnings.
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FINANCIAL RESULTS AND OPERATING INFORMATION



We operate in one reportable business segment: regulated public utilities that
deliver natural gas to residential, commercial and transportation customers. The
accounting policies for our segment are the same as described in Note 1 of our
Notes to Consolidated Financial Statements in our Annual Report. We evaluate our
financial performance principally on net income.

Selected Financial Results - For the three months ended June 30, 2021, net
income was $30.1 million, or $0.56 per diluted share, compared with $25.3
million, or $0.48 per diluted share, in the same period last year. For the six
months ended June 30, 2021, net income was $125.7 million, or $2.35 per diluted
share, compared with $117.0 million, or $2.20 per diluted share, in the same
period last year.

The following table sets forth certain selected financial results for our operations for the periods indicated:


                                            Three Months Ended                     Six Months Ended                        Three Months                            Six Months
                                                 June 30,                              June 30,                           2021 vs. 2020                          2021 vs. 2020
Financial Results                          2021                2020              2021              2020                Increase (Decrease)                    Increase (Decrease)
                                                                                          (Millions of dollars, except percentages)
Natural gas sales                    $    282.6             $ 243.5          $   865.4          $ 730.3          $        39.1              16  %       $       135.1              18  %
Transportation revenues                    26.3                24.3               62.5             58.5                    2.0               8  %                 4.0               7  %
Other revenues                              6.7                 5.5                 13             12.7                    1.2              22  %                 0.3               2  %
Total revenues                            315.6               273.3              940.9            801.5                   42.3              15  %               139.4              17  %
Cost of natural gas                        93.7                62.5              407.8            288.6                   31.2              50  %               119.2              41  %
Net margin                                221.9               210.8              533.1            512.9                   11.1               5  %                20.2               4  %
Operating costs                           120.0               118.8              248.6            240.2                    1.2               1  %                 8.4               3  %
Depreciation and amortization              50.8                47.4              103.1             94.9                    3.4               7  %                 8.2               9  %
Operating income                     $     51.1             $  44.6          $   181.4          $ 177.8          $         6.5              15  %       $         3.6               2  %
Capital expenditures and asset
removal costs                        $    129.4             $ 130.6          $   238.4          $ 254.0          $        (1.2)             (1) %       $       (15.6)             (6) %



Natural gas sales to customers represent revenue from contracts with customers
through implied contracts established by our tariffs and rates approved by the
regulatory authorities, as well as revenues from regulatory mechanisms related
to natural gas sales, which are included as other revenues in our Notes to
Consolidated Financial Statements.

Transportation revenues represent revenue from contracts with customers through implied contracts established by our tariffs and rates approved by the regulatory authorities, as well as tariff-based negotiated contracts.



Other utility revenues include primarily miscellaneous service charges which
represent implied contracts with customers established by our tariffs and rates
approved by the regulatory authorities and other revenues from regulatory
mechanisms, which are included in the consolidated statements of income and our
Notes to Consolidated Financial Statements as other revenues.

Non-GAAP Financial Measure - We have disclosed net margin, which is considered a
non-GAAP financial measure, in our selected financial data and selected
financial results. Net margin is comprised of total revenues less cost of
natural gas. Cost of natural gas includes commodity purchases, fuel, storage,
transportation and other gas purchase costs recovered through our cost of
natural gas regulatory mechanisms and does not include an allocation of general
operating costs or depreciation and amortization. In addition, these regulatory
mechanisms provide a method of recovering natural gas costs on an ongoing basis
without a profit. Therefore, although our revenues will fluctuate with the cost
of natural gas that we pass-through to our customers, net margin is not affected
by fluctuations in the cost of natural gas. Accordingly, we routinely use net
margin in the analysis of our financial performance. We believe that net margin
provides investors a more relevant and useful measure to analyze our financial
performance as a 100 percent regulated natural gas utility than total revenues
because the change in the cost of natural gas from period to period does not
impact our operating income. As such, the following discussion and analysis of
our financial performance will reference net margin rather than total revenues
and cost of natural gas individually.

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The following table sets forth a reconciliation of net margin to the most directly comparable GAAP measure for the periods indicated:


                                             Three Months Ended                     Six Months Ended                       Three Months                           Six Months
                                                  June 30,                              June 30,                           2021 vs. 2020                         2021 vs. 2020
Non-GAAP Reconciliation                     2021                2020              2021              2020                Increase (Decrease)                   Increase (Decrease)
                                                                                          (Millions of dollars, except percentages)
Total revenues                        $    315.6             $ 273.3          $   940.9          $ 801.5          $        42.3             15  %       $       139.4             17  %
Cost of natural gas                         93.7                62.5              407.8            288.6                   31.2             50  %               119.2             41  %
Net margin                            $    221.9             $ 210.8          $   533.1          $ 512.9          $        11.1              5  %       $        20.2              4  %



The following table sets forth our net margin by type of customer for the
periods indicated:
                                           Three Months Ended                     Six Months Ended                        Three Months                           Six Months
                                                June 30,                              June 30,                           2021 vs. 2020                          2021 vs. 2020
Net Margin                                2021                2020              2021              2020                Increase (Decrease)                    Increase (Decrease)
Natural gas sales                                                                       (Millions of dollars, except percentages)
Residential                         $    157.5             $ 151.7          $   380.7          $ 367.3          $         5.8               4  %       $        13.4              4  %
Commercial and industrial                 29.7                27.8               72.7             70.2                    1.9               7  %                 2.5              4  %
Other                                      1.7                 1.5                4.2              4.2                    0.2              13  %                   -              -  %
Net margin on natural gas sales          188.9               181.0              457.6            441.7                    7.9               4  %                15.9              4  %
Transportation revenues                   26.3                24.3               62.5             58.5                    2.0               8  %                 4.0              7  %
Other revenues                             6.7                 5.5               13.0             12.7                    1.2              22  %                 0.3              2  %
Net margin                          $    221.9             $ 210.8          $   533.1          $ 512.9          $        11.1               5  %       $        20.2              4  %



Our net margin on natural gas sales is comprised of two components, fixed and
variable margin. Fixed margin reflects the portion of our net margin
attributable to the monthly fixed customer charge component of our rates, which
does not fluctuate based on customer usage in each period. Variable margin
reflects the portion of our net margin that fluctuates with the volumes
delivered and billed and the effects of weather normalization. The following
table sets forth our net margin on natural gas sales by revenue type for the
periods indicated:
                                     Three Months Ended                     Six Months Ended                          Three Months                             Six Months
                                          June 30,                              June 30,                             2021 vs. 2020                            2021 vs. 2020
Net Margin on Natural Gas
Sales                               2021                2020              2021              2020                  Increase (Decrease)                      Increase (Decrease)
Net margin on natural gas
sales                                                                               (Millions of dollars, except percentages)
Fixed margin                  $    158.3             $ 153.9          $   310.4          $ 303.5          $        4.4                    3  %       $         6.9              2  %
Variable margin                     30.6                27.1              147.2            138.2                   3.5                   13  %                 9.0              7  %
Net margin on natural gas
sales                         $    188.9             $ 181.0          $   457.6          $ 441.7          $        7.9                    4  %       $        15.9              4  %



Net margin increased $11.1 million for the three months ended June 30, 2021,
compared with the same period last year, due primarily to the following:
•an increase of $6.4 million from new rates, primarily in Texas and Oklahoma;
•an increase of $2.3 million in residential sales due primarily to net customer
growth in Oklahoma and Texas; and
•an increase of $0.9 million in transportation volumes, primarily in Kansas and
Oklahoma.

Net margin increased $20.2 million for the six months ended June 30, 2021, compared with the same period last year, due primarily to the following:



•an increase of $15.5 million from new rates, primarily in Texas and Oklahoma;
•an increase of $4.6 million in residential sales due primarily to net customer
growth in Oklahoma and Texas;
•an increase of $1.8 million in rider and surcharge recoveries due to a higher
ad-valorem surcharge in Kansas, which was offset with higher regulatory
amortization expense, in depreciation and amortization expense; and
•an increase of $1.3 million in transportation volumes, primarily in Kansas and
Oklahoma, offset partially by;
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•a decrease of $3.2 million due to the reduction in net margin associated with
the impact of weather normalization, net of increased sales volumes, primarily
in Texas and Kansas. For the six months ended June 30, 2021, heating degree days
in Texas and Kansas were 25 percent and 9 percent higher, respectively, compared
with the same period in 2020.

Operating costs increased $1.2 million for the three months ended June 30, 2021, compared with the same period last year, due primarily to the following:

•an increase of $1.7 million in outside services costs; •an increase of $1.2 million in employee-related costs; and •an increase of $1.0 million in ad valorem taxes, offset partially by; •a decrease of $2.7 million in bad-debt expense; and •a decrease of $1.0 million in expenses related to our response to the COVID-19 pandemic.

Operating costs increased $8.4 million for the six months ended June 30, 2021, compared with the same period last year, due primarily to the following:

•an increase of $4.6 million in employee-related costs; •an increase of $3.3 million in outside services costs; and •an increase of $2.0 million in ad valorem taxes, offset partially by; •a decrease of $2.1 million in bad-debt expense.



Depreciation and amortization expense increased $3.4 million and $8.2 million
for the three and six months ended June 30, 2021, compared with the same periods
last year, due primarily to an increase in depreciation from our capital
expenditures being placed in service and an increase in the amortization of the
ad-valorem surcharge rider in Kansas.

Other Factors Affecting Net Income - Other factors that affected net income for
the three months ended June 30, 2021, compared with the same period last year,
include a decrease of $1.9 million in other income (expense), net, due primarily
to a $2.1 million reduction in income resulting from the change in the value of
investments associated with nonqualified employee benefit plans.

Other factors that affected net income for the six months ended June 30, 2021,
compared with the same period last year, include an increase of $3.4 million in
other income (expense), net, due primarily to a $2.8 million increase in income
resulting from the change in the value of investments associated with
nonqualified employee benefit plans.

EDIT - We credited income tax expense $2.6 million and $2.5 million,
respectively, for the amortization of the regulatory liability associated with
EDIT that was returned to customers during the three months ended June 30, 2021
and 2020, and $10.7 million and $9.4 million, respectively, during the six
months ended June 30, 2021 and 2020.

Capital Expenditures and Asset Removal Costs - Our capital expenditures program
includes expenditures for pipeline integrity, extension of service to new areas,
modifications to customer service lines, increases in system capacity, pipeline
replacements, automated meter reading, government-mandated pipeline relocations,
fleet, facilities, information technology assets and cybersecurity. It is our
practice to maintain and upgrade our infrastructure, facilities and systems to
ensure safe, reliable and efficient operations. Asset removal costs include
expenditures associated with the replacement or retirement of long-lived assets
that result from the construction, development and/or normal use of our assets,
primarily our pipeline assets.

Capital expenditures and asset removal costs were $1.2 million lower for the
three months ended June 30, 2021, compared with the same period last year, due
primarily to the timing of our capital projects in the second quarter 2021,
compared with the second quarter 2020. Capital expenditures and asset removal
costs were $15.6 million lower for the six months ended June 30, 2021, compared
with the same period last year, due primarily to the timing of capital projects
in the first quarter 2021 being negatively impacted by Winter Storm Uri. Our
full-year capital expenditures and asset removal costs are expected to be
approximately $540 million for 2021.

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Selected Operating Information - The following tables set forth certain selected operating information for the periods indicated:


                                                                    Three Months Ended                                              Variances
                                                                         June 30,                                                 2021 vs. 2020
(in thousands)                                         2021                                  2020                              Increase (Decrease)
Average Number of Customers               OK       KS      TX      Total       OK        KS        TX      Total        OK          KS        TX      Total
Residential                              826      593     651     2,070       814        591      640     2,045         12           2        11       25
Commercial and industrial                 76       50      35       161        75         50       36       161          1           -        (1)       -
Other                                      -        -       3         3         -          -        3         3          -           -         -        -
Transportation                             5        6       1        12         5          6        1        12          -           -         -        -
Total customers                          907      649     690     2,246       894        647      680     2,221         13           2        10       25


                                                                     Six Months Ended                                               Variances
                                                                         June 30,                                                 2021 vs. 2020
(in thousands)                                         2021                                  2020                              Increase (Decrease)
Average Number of Customers               OK       KS      TX      Total       OK        KS        TX      Total        OK          KS        TX      Total
Residential                              826      594     649     2,069       814        591      639     2,044         12           3        10       25
Commercial and industrial                 77       50      35       162        76         50       36       162          1           -        (1)       -
Other                                      -        -       3         3         -          -        3         3          -           -         -        -
Transportation                             5        6       1        12         5          6        1        12          -           -         -        -
Total customers                          908      650     688     2,246       895        647      679     2,221         13           3         9       25



The increase in the average number of customers for the three and six months
ended June 30, 2021, compared with the same periods last year, is due primarily
to the connection of new customers resulting from the extension and expansion of
our system in our service areas. For the three months ended June 30, 2021, our
average customer count includes approximately 5,400 new customer connections
during the period compared to approximately 5,700 for the same period last year.
Additionally, for the six months ended June 30, 2021, our average customer count
includes the impact of approximately 11,300 new customer connections during the
period compared to approximately 11,900 for the same period last year. Also
contributing to the increase is a reduction in disconnects for nonpayment by our
customers as a result of the suspension of collection activities in response to
the COVID-19 pandemic.

The following table reflects the total volumes delivered, excluding the effects of WNA mechanisms on sales volumes.


                                                                       Three Months Ended                             Six Months Ended
                                                                            June 30,                                      June 30,
Volumes (MMcf)                                                    2021                     2020                 2021                    2020
Natural gas sales
Residential                                                       14,802                  15,640                77,781                  70,884
Commercial and industrial                                          5,617                   4,729                24,106                  21,041
Other                                                                421                     316                 1,502                   1,333
Total sales volumes delivered                                     20,840                  20,685               103,389                  93,258
Transportation                                                    52,457                  50,918               116,776                 116,331
Total volumes delivered                                           73,297                  71,603               220,165                 209,589



Total sales volumes delivered increased for the six months ended June 30, 2021,
compared with the same period last year, due primarily to additional
transportation volumes delivered in the second quarter 2021 and colder weather
in the first quarter 2021. The impact of weather on residential and commercial
net margin is mitigated by WNA mechanisms in all jurisdictions.

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The following table sets forth the HDDs by state for the periods indicated:


                                                                                                Three Months Ended
                                                                                                     June 30,
                                                          2021                               2020                   2021 vs. 2020           2021              2020
                                                                                                                        Actual
Heating Degree Days                             Actual             Normal           Actual           Normal            Variance          Actual as a percent of Normal
Oklahoma                                            274             191              289              191                    (5) %            143  %            151  %
Kansas                                              415             394              442              394                    (6) %            105  %            112  %
Texas                                                62              50               44               52                    41  %            124  %             85  %


                                                                                                  Six Months Ended
                                                                                                      June 30,
                                                          2021                                 2020                    2021 vs. 2020           2021              2020
                                                                                                                           Actual              Actual as a percent of
Heating Degree Days                             Actual             Normal            Actual            Normal             Variance                     Normal
Oklahoma                                          2,319            1,966             1,925             1,966                    20  %            118  %            98  %
Kansas                                            2,905            2,855             2,664             2,855                     9  %            102  %            93  %
Texas                                             1,127            1,050               900             1,062                    25  %            107  %            85  %


Normal HDDs are established through rate proceedings in each of our jurisdictions for use primarily in weather normalization billing calculations. See further discussion on weather normalization in our Regulatory Overview section in Part 1, Item 1, "Business," of our Annual Report. Normal HDDs disclosed above are based on:



•Oklahoma - For years 2016 through the current period, 10-year weighted average
HDDs as of December 31, 2014, as calculated using 11 weather stations across
Oklahoma and weighted on average customer count.
•Kansas - For April 2019 and forward, a 30-year rolling average for years
1988-2017 calculated using three weather stations across Kansas and weighted on
HDDs by weather station and customers. For 2017 to March 2019, 30-year average
for years 1981-2010 published by the National Oceanic and Atmospheric
Administration, as calculated using four weather stations across Kansas and
weighted on HDDs by weather station and customers.
•Texas - An average of HDDs authorized in our most recent rate proceeding in
each jurisdiction and weighted using a rolling 10-year average of actual natural
gas distribution sales volumes by service area.

Actual HDDs are based on the quarter-to-date weighted average of:

•11 weather stations and customers by month for Oklahoma; •3 weather stations and customers by month for Kansas; and •9 weather stations and natural gas distribution sales volumes by service area for Texas.



CONTINGENCIES

We are a party to various litigation matters and claims that have arisen in the
normal course of our operations. While the results of litigation and claims
cannot be predicted with certainty, we believe the reasonably possible losses
from such matters, individually and in the aggregate, are not material.
Additionally, we believe the probable outcome of such matters will not have a
material adverse effect on our results of operations, financial position or cash
flows.

LIQUIDITY AND CAPITAL RESOURCES



General - We have relied primarily on operating cash flow and commercial paper
for our liquidity and capital resource requirements. We fund operating expenses,
working capital requirements, including purchases of natural gas other than the
extraordinary gas purchases during Winter Storm Uri, and capital expenditures,
primarily with cash from operations and commercial paper.

We believe that the combination of the significant residential component of our
customer base, the fixed-charge component of our natural gas sales net margin
and our rate mechanisms that we have in place result in a stable cash flow
profile and
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historically has generated stable earnings. Additionally, we have rate
mechanisms in place in our jurisdictions that reduce the lag in earning a return
on our capital expenditures and provide for recovery of certain changes in our
cost of service by allowing for adjustments to rates between rate cases. We
anticipate that our cash flow generated from operations and our expected short-
and long-term financing arrangements will enable us to maintain our current and
planned level of operations and provide us flexibility to finance our
infrastructure investments.

Our ability to access capital markets for debt and equity financing under reasonable terms depends on market conditions, our financial condition and credit ratings. By maintaining a conservative financial profile and stable revenue base, we expect to maintain an investment-grade credit rating, which we believe will provide us access to diverse sources of capital.



Short-term Financing - On June 22, 2021, we increased the size of our commercial
paper program to permit the issuance of commercial paper notes to fund
short-term borrowing needs in an aggregate principal amount not to exceed
$1.0 billion outstanding at any time. Prior to this increase, our commercial
paper program permitted us to issue commercial paper notes in an aggregate
principal amount not to exceed $700 million outstanding at any time. The
maturities of the commercial paper notes vary but may not exceed 270 days from
the date of issue. The commercial paper notes are generally sold at par less a
discount representing an interest factor. At June 30, 2021, we had no commercial
paper outstanding.

On March 16, 2021, we entered into the second amended and restated ONE Gas
Credit Agreement, which was previously amended and restated on October 5, 2017.
The ONE Gas Credit Agreement provides for a $1 billion revolving unsecured
credit facility and includes a $20 million letter of credit subfacility and a
$60 million swingline subfacility. We can request an increase in commitments of
up to an additional $500 million upon satisfaction of customary conditions,
including receipt of commitments from either new lenders or increased
commitments from existing lenders. We will be able to extend the maturity date
by one year, subject to the lenders' consent, up to two times. The ONE Gas
Credit Agreement expires in March 2026, and is available to provide liquidity
for working capital, capital expenditures, acquisitions and mergers, the
issuance of letters of credit and for other general corporate purposes.

The ONE Gas Credit Agreement utilizes LIBOR as the reference rate for
determining interest to accrue on the borrowings. In the event LIBOR is not
available, and such circumstances are unlikely to be temporary, our lenders may
establish an alternative interest rate for the senior notes by replacing LIBOR
with one or more secured overnight financing-based rates or another alternate
benchmark rate.

The ONE Gas Credit Agreement contains certain financial, operational and legal
covenants. Among other things, these covenants include maintaining ONE Gas'
total debt-to-capital ratio of no more than 72.5 percent at the end of any
calendar quarter through December 31, 2021, and 70 percent at the end of any
calendar quarter thereafter. At June 30, 2021, our total debt-to-capital ratio
was 64 percent and we were in compliance with all covenants under the ONE Gas
Credit Agreement.

We may reduce the unutilized portion of the ONE Gas Credit Agreement in whole or
in part without premium or penalty. The ONE Gas Credit Agreement contains
customary events of default. Upon the occurrence of certain events of default,
the obligations under the ONE Gas Credit Agreement may be accelerated and the
commitments may be terminated.

In connection with the amendment of the ONE Gas Credit Agreement on March 16,
2021, all commitments under our ONE Gas 364-day Credit Agreement, dated as of
April 7, 2020, were terminated and all obligations under the ONE Gas 364-day
Credit Agreement were paid in full and discharged.

At June 30, 2021, we had $1.2 million in letters of credit issued and no borrowings under the ONE Gas Credit Agreement, with $998.8 million of remaining credit available to repay our commercial paper borrowings.



Long-Term Debt - In March 2021, we issued $1.0 billion of 0.85 percent senior
notes due 2023, $700 million of 1.10 percent senior notes due 2024, and $800
million of floating-rate senior notes due 2023. The floating-rate senior notes
bear interest at a rate equal to three-month LIBOR plus 61 basis points per year
reset quarterly for the applicable interest period (0.73 percent at June 30,
2021). The net proceeds from the issuance were used for general corporate
purposes, including payment of gas purchase costs resulting from Winter Storm
Uri.

In the event LIBOR is not available, and such circumstances are unlikely to be
temporary, we or our designee may establish an alternative interest rate for our
floating-rate senior notes due 2023 by replacing LIBOR with one or more secured
financing-based rates or another alternate benchmark rate.

We may redeem the senior notes issued in March 2021 in whole or in part, plus
accrued and unpaid interest to the redemption date, on or after September 11,
2021. We do not have the right to redeem these senior notes prior to September
11, 2021.
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In April 2020, we issued $300 million of 2.00 percent senior notes due 2030. The proceeds from the issuance were used to reduce the amount of outstanding commercial paper and for general corporate purposes.



The indenture governing our Senior Notes includes an event of default upon the
acceleration of other indebtedness of $100 million or more. Such events of
default would entitle the trustee or the holders of 25 percent in aggregate
principal amount of the outstanding Senior Notes to declare those Senior Notes
immediately due and payable in full.

On February 22, 2021, we entered into the ONE Gas 2021 Term Loan Facility as
part of the financing of our natural gas purchases in order to provide
sufficient liquidity to satisfy our obligations as a result of Winter Storm Uri.
The net proceeds of the March 2021 debt issuance reduced the commitments under
the ONE Gas 2021 Term Loan Facility on a dollar-for-dollar basis, and as a
result no commitments remained outstanding and the facility was terminated
concurrently with the closing of the debt issuance.

In April 2021, legislation in Oklahoma and Kansas was approved and in June 2021,
legislation in Texas was approved that permits utilities to pursue
securitization to finance extraordinary expenses, such as fuel costs incurred
during extreme weather events. See "Regulatory Activities" for Oklahoma, Kansas
and Texas in this Quarterly Report for additional discussion of the
securitization legislation in each state. We expect to seek approval from our
regulators to utilize the securitization legislation in each state to repay or
refinance our debt incurred due to the extraordinary costs associated with
Winter Storm Uri.

At June 30, 2021, our long-term debt-to-capital ratio was 64 percent.

Credit Ratings - Our credit ratings as of June 30, 2021, were:


                         Rating Agency      Rating    Outlook
                         Moody's              A3     Negative
                         S&P                 BBB+    Negative



Our commercial paper is rated Prime-2 by Moody's and A-2 by S&P. We intend to
maintain credit metrics at a level that supports our balanced approach to
capital investment and a return of capital to shareholders via a dividend that
we believe will be competitive with our peer group.

At-the-Market Equity Program - In February 2020, we initiated an at-the-market
equity program by entering into an equity distribution agreement under which we
may issue and sell shares of our common stock with an aggregate offering price
up to $250 million. Sales of common stock are made by means of ordinary brokers'
transactions on the NYSE, in block transactions or as otherwise agreed to
between us and the sales agent. We are under no obligation to offer and sell
common stock under the program. During the six months ended June 30, 2021 and
2020, respectively, we had issued and sold 198,438 shares and 4,783 shares of
our common stock for $15.3 million and $0.4 million, generating proceeds, net of
issuance costs, of $15.1 million and $0.4 million, and had $221.1 million and
$249.6 million of equity available for issuance under the program. Proceeds from
the program are available for general corporate purposes, which may include
repaying or refinancing a portion of our outstanding indebtedness and funding
working capital and capital expenditures.

EDIT - The return of EDIT to our customers is not expected to have a material
impact on earnings, as any reduction or credit in rates is offset by a noncash
reduction in income tax expense. However, as a result, cash flows for the three
months ended June 30, 2021 and 2020, were reduced by approximately $2.6 million
and $2.5 million, respectively, for EDIT returned to customers. Cash flows for
the six months ended June 30, 2021 and 2020, were reduced by approximately
$10.7 million and $9.4 million, respectively, for EDIT returned to customers.

Pension and Other Postemployment Benefit Plans - In 2021, our contributions are
expected to be $1.1 million to our defined benefit pension plans, and no
contributions are expected to be made to our other postemployment benefit plans.
Information about our pension and other postemployment benefits plans, including
anticipated contributions, is included under Note 14 of the Notes to
Consolidated Financial Statements in our Annual Report. See Note 9 of the Notes
to Consolidated Financial Statements in this Quarterly Report for additional
information.

CASH FLOW ANALYSIS

We use the indirect method to prepare our consolidated statements of cash flows.
Under this method, we reconcile net income to cash flows provided by operating
activities by adjusting net income for those items that impact net income but
may not result
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in actual cash receipts or payments and changes in our assets and liabilities
not classified as investing or financing activities during the period. Items
that impact net income but may not result in actual cash receipts or payments
include, but are not limited to, depreciation and amortization, deferred income
taxes, share-based compensation expense and provision for doubtful accounts.

The following table sets forth the changes in cash flows by operating, investing and financing activities for the periods indicated:


                                                       Six Months Ended
                                                           June 30,                 Variance
                                                       2021          2020        2021 vs. 2020
                                                               (Millions of dollars)
Total cash provided by (used in):
Operating activities                               $ (1,577.4)     $ 278.7      $     (1,856.1)
Investing activities                                   (219.1)      (235.0)               15.9
Financing activities                                  1,997.6        (51.1)            2,048.7
Change in cash and cash equivalents                     201.1         (7.4)              208.5

Cash and cash equivalents at beginning of period 8.0 17.9

               (9.9)

Cash and cash equivalents at end of period $ 209.1 $ 10.5

$ 198.6





Operating Cash Flows - Changes in cash flows from operating activities are due
primarily to changes in net margin and operating expenses discussed in Financial
Results and Operating Information, the effects of Winter Storm Uri and tax
reform discussed in Regulatory Activities and changes in working capital.
Changes in natural gas prices and demand for our services or natural gas,
whether because of general economic conditions, variations in weather not
mitigated by WNAs, changes in supply or increased competition from other service
providers, could affect our earnings and operating cash flows. Typically, our
cash flows from operations are greater in the first half of the year compared
with the second half of the year.

Operating cash flows were lower for the six months ended June 30, 2021, compared
with the prior period, due primarily to the increased natural gas purchases
resulting from Winter Storm Uri, which were deferred and included in regulatory
assets. See Note 3 of the Notes to Consolidated Financial Statements in this
Quarterly Report for additional information.

Investing Cash Flows - Cash used in investing activities decreased for the six
months ended June 30, 2021, compared with the prior period, due primarily to a
decrease in capital expenditures associated with the impact of Winter Storm Uri
on the timing of our capital projects in 2021.

Financing Cash Flows - Cash provided by financing activities increased for the
six months ended June 30, 2021, compared with the prior period, due primarily to
borrowings to finance the increased natural gas purchases resulting from Winter
Storm Uri.

ENVIRONMENTAL, SAFETY AND REGULATORY MATTERS



COVID-19 - Throughout the COVID-19 pandemic, we have continued to provide
essential services to our customers. We have implemented a comprehensive set of
policies, procedures and guidelines to protect the safety of our employees,
customers and communities. These actions include following safety protocols
developed during the pandemic, remote work for our office- based employees,
limiting direct contact with our customers, and generally suspending
disconnections and late payment fees beginning in mid-March 2020 through April
2021, when disconnects were resumed in all service areas, except Texas, where
disconnects resumed in June 2021. See "Regulatory Activities," "Financial
Results and Operating Information," and "Capital Expenditures and Asset Removal
Costs," as well as Notes 3 and 12 of the Notes to Consolidated Financial
Statements in this Quarterly Report for additional discussion regarding the
effects of COVID-19 on us.

Since the onset of the pandemic in the first quarter of 2020, impacts on our results of operations as a result of COVID-19 include but are not limited to:



•lower late payment, reconnect and collection fees and incremental expenses for
bad debts related to the suspension of disconnects for nonpayment in each of our
jurisdictions;
•incremental expenses for PPE, cleaning supplies, outside services and other
expenses; and
•lower expenses for travel and employee training that have been impacted by the
pandemic.

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We have received accounting orders in each of our jurisdictions authorizing us
to accumulate and defer for regulatory purposes certain incremental costs
incurred, including bad debt expenses, and certain lost revenues, net of
offsetting expense reductions associated with COVID-19. Pursuant to these
orders, the recovery of any net incremental costs and lost revenue will be
determined in future rate cases or alternative rate recovery filings in each
jurisdiction. For financial reporting purposes, any amounts deferred as a
regulatory asset for future recovery under these accounting orders must be
probable of recovery. At June 30, 2021, no regulatory assets have been recorded.
We continue to evaluate the impacts of COVID-19 on our business and will record
regulatory assets for financial reporting purposes at such time as recovery is
deemed probable. We do not expect COVID-related impacts to have a material
adverse effect on our results of operations or cash flows during 2021.

Environmental Matters - We are subject to multiple historical, wildlife
preservation and environmental laws and/or regulations, which affect many
aspects of our present and future operations. Regulated activities include, but
are not limited to, those involving air emissions, storm water and wastewater
discharges, handling and disposal of solid and hazardous wastes, wetland
preservation, hazardous materials transportation, and pipeline and facility
construction. These laws and regulations require us to obtain and/or comply with
a wide variety of environmental clearances, registrations, licenses, permits and
other approvals. Failure to comply with these laws, regulations, licenses and
permits or the discovery of presently unknown environmental conditions may
expose us to fines, penalties and/or interruptions in our operations that could
be material to our results of operations. In addition, emission controls and/or
other regulatory or permitting mandates under the Clean Air Act and other
similar federal and state laws could require unexpected capital expenditures. We
cannot assure that existing environmental statutes and regulations will not be
revised or that new regulations will not be adopted or become applicable to us.
Revised or additional statutes or regulations that result in increased
compliance costs or additional operating restrictions could have a material
adverse effect on our business, financial condition and results of operations.
Our expenditures for environmental investigation and remediation compliance
to-date have not been significant in relation to our financial position, results
of operations or cash flows, and our expenditures related to environmental
matters had no material effects on earnings or cash flows during the three and
six months ended June 30, 2021 and 2020.

We own or retain legal responsibility for certain environmental conditions at 12
former MGP sites in Kansas. These sites contain contaminants generally
associated with MGP sites and are subject to control or remediation under
various environmental laws and regulations. A consent agreement with the KDHE
governs all environmental investigation and remediation work at these sites. The
terms of the consent agreement require us to investigate these sites and set
remediation activities based upon the results of the investigations and risk
analysis. Remediation typically involves the management of contaminated soils
and may involve removal of structures and monitoring and/or remediation of
groundwater. Regulatory closure has been achieved at five of the 12 sites, but
these sites remain subject to potential future requirements that may result in
additional costs.

We have completed or are addressing removal of the source of soil contamination
at all 12 sites and continue to monitor groundwater at seven of the 12 sites
according to plans approved by the KDHE. In 2019, we completed a project to
remove a source of contamination and associated contaminated materials at the
twelfth site where no active soil remediation had previously occurred. A
remediation plan was submitted to the KDHE concerning this site in 2020 and the
KDHE has provided comments that we are addressing. We are also working on a
remediation plan that will be submitted to the KDHE in 2021 for an additional
site. At June 30, 2021, the reserve for remediation of our MGP sites was
$13.5 million.

We have an AAO that allows Kansas Gas Service to defer and seek recovery of
costs necessary for investigation and remediation at, and nearby, these 12
former MGP sites that are incurred after January 1, 2017, up to a cap of $15.0
million, net of any related insurance recoveries. Costs approved for recovery in
a future rate proceeding would then be amortized over a 15-year period. The
unamortized amounts will not be included in rate base or accumulate carrying
charges. Following a determination that future investigation and remediation
work approved by the KDHE is expected to exceed $15.0 million, net of any
related insurance recoveries, Kansas Gas Service will be required to file an
application with the KCC for approval to increase the $15.0 million cap. At June
30, 2021, we have deferred $18.8 million for accrued investigation and
remediation costs pursuant to our AAO. Kansas Gas Service expects to file an
application as soon as practicable after the KDHE approves the plans we have
submitted and anticipates that filing will occur in 2021.

We also own or retain legal responsibility for certain environmental conditions
at a former MGP site in Texas. At the request of the Texas Commission on
Environmental Quality, we began investigating the level and extent of
contamination associated with the site under their Texas Risk Reduction Program.
A preliminary site investigation revealed that this site contains contaminants
generally associated with MGP sites and is subject to control or remediation
under various environmental laws and regulations. Until the investigation is
complete, we are unable to determine what, if any, active remediation will be
required. A reliable estimate of potential remediation costs is not feasible at
this point due to the amount of uncertainty as to the levels and extent of
contamination.

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Our expenditures for environmental evaluation, mitigation, remediation and
compliance to date have not been significant in relation to our financial
position, results of operations or cash flows, and our expenditures related to
environmental matters had no material effects on earnings or cash flows during
the three and six months ended June 30, 2021 and 2020. Environmental issues may
exist with respect to MGP sites that are unknown to us. Accordingly, future
costs are dependent on the final determination and regulatory approval of any
remedial actions, the complexity of the site, level of remediation required,
changing technology and governmental regulations, and to the extent not
recovered by insurance or recoverable in rates from our customers, could be
material to our financial condition, results of operations or cash flows.

We are subject to environmental regulation by federal, state and local
authorities. Due to the inherent uncertainties surrounding the development of
federal and state environmental laws and regulations, we cannot determine with
specificity the impact such laws and regulations may have on our existing and
future facilities. With the trend toward stricter standards, greater regulation
and more extensive permit requirements for the types of assets operated by us,
our environmental expenditures could increase in the future, and such
expenditures may not be fully recovered by insurance or recoverable in rates
from our customers, and those costs may adversely affect our financial
condition, results of operations and cash flows. We do not expect expenditures
for these matters to have a material adverse effect on our financial condition,
results of operations or cash flows.

Pipeline Safety - We are subject to PHMSA regulations, including
integrity-management regulations. PHMSA regulations require pipeline companies
operating high-pressure transmission pipelines to perform integrity assessments
on pipeline segments that pass through densely populated areas or near
specifically designated HCAs. In January 2012, the Pipeline Safety, Regulatory
Certainty and Job Creation Act was signed into law. The law increased maximum
penalties for violating federal pipeline safety regulations and directs the DOT
and the Secretary of Transportation to conduct further review or studies on
issues that may or may not be material to us. These issues include, but are not
limited to, the following:

•an evaluation of whether natural gas pipeline integrity-management requirements
should be expanded beyond current HCAs;
•a verification of records for pipelines in class 3 and 4 locations and HCAs to
confirm MAOPs; and
•a requirement to test previously untested pipelines operating above 30 percent
yield strength in HCAs.

In April 2016, PHMSA published a NPRM, the Safety of Gas Transmission &
Gathering Lines Rule, in the Federal Register to revise pipeline safety
regulations applicable to the safety of onshore natural gas transmission and
gathering pipelines. Proposals include changes to pipeline integrity-management
requirements and other safety-related requirements. The NPRM comment period
ended July 7, 2016, and comments were reviewed by PHMSA. As part of the comment
review process, PHMSA was advised by the Technical Pipeline Safety Standards
Committee, informally known by PHMSA as the GPAC, a statutorily mandated
advisory committee that advises PHMSA on proposed safety policies for natural
gas pipelines. The GPAC reviews PHMSA's proposed regulatory initiatives to
assure the technical feasibility, reasonableness, cost-effectiveness and
practicality of each proposal. The GPAC met six times since January 2017 to
review public comments and make recommendations to PHMSA. The GPAC completed
their review of the NPRM on March 28, 2018, except for gas gathering pipelines.
The GPAC met in June 2019 on gas gathering pipelines. In addition to reviewing
public and committee comments, PHMSA announced they will split this NPRM into
three separate final rulemakings:

•the first final rule addresses the legislative mandates from the Pipeline
Safety, Regulatory Certainty and Jobs Creation Act and will be called the Safety
of Gas Transmission Pipelines: MAOP Reconfirmation, Expansion of Assessment
Requirements, and Other Related Amendments;
•the second final rule will be called the Safety of Gas Transmission Pipelines:
Repair Criteria, Integrity Management Improvements, Cathodic Protection,
Management of Change, and Other Related Amendments and will cover all remaining
elements of the NPRM (except for gas gathering pipelines); and
•the third final rule will be called the Safety of Gas Gathering Pipelines and
will address gas gathering pipelines.

A significant number of recommendations have been made to PHMSA to improve the
NPRM. The industry trade associations filed joint comments to the "legislative
mandates" rulemaking to amend the federal safety regulations applicable to gas
transmission and gathering pipelines.

On October 1, 2019, PHMSA published the first of the three final rules
referenced above, which addressed the 2011 congressional mandates. This final
rule expands integrity management principles beyond HCAs and requires operators
to collect traceable, verifiable and complete records moving forward, retain
existing and new records for the life of the pipeline, and reconfirm pipeline
MAOP in populated areas. The final rule also outlines methods for reconfirming a
pipeline's MAOP within 15 years. The first final rule became effective July 1,
2020. The estimated capital and operating expenditures associated with
compliance with the first final rule are not material.

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PHMSA has not yet issued the second final rule. The potential capital and
operating expenditures associated with compliance with this rule are currently
being evaluated and could be significant depending on the final regulations. We
do not expect to be impacted by the third final rule, as we do not own gas
gathering pipelines.

Air and Water Emissions - The Clean Air Act, the Clean Water Act, analogous
state laws and/or regulations promulgated thereunder, impose restrictions and
controls regarding the discharge of pollutants into the air and water in the
United States. Under the Clean Air Act, a federally enforceable operating permit
is required for sources of significant air emissions. We may be required to
incur certain capital expenditures for air-pollution-control equipment in
connection with obtaining or maintaining permits and approvals for sources of
air emissions. We do not expect that these expenditures will have a material
impact on our respective results of operations, financial position or cash
flows. The Clean Water Act imposes substantial potential liability for the
removal of pollutants discharged to waters of the United States and remediation
of waters affected by such discharge.

International, federal, regional and/or state legislative and/or regulatory
initiatives may attempt to regulate greenhouse gas emissions. We monitor
relevant legislation and regulatory initiatives to assess the potential impact
on our operations. The EPA's Mandatory Greenhouse Gas Reporting Rule requires
annual greenhouse gas emissions reporting as carbon dioxide equivalents from
affected facilities and for the natural gas delivered by us to our natural gas
distribution customers who are not otherwise required to report their own
emissions. The additional cost to gather and report this emission data did not
have, and we do not expect it to have, a material impact on our results of
operations, financial position or cash flows. In addition, Congress has
considered, and may consider in the future, legislation to reduce greenhouse gas
emissions, including carbon dioxide and methane. Likewise, the EPA may institute
additional regulatory rulemaking associated with greenhouse gas emissions. At
this time, no rule or legislation has been enacted for natural gas distribution
that assesses any costs, fees or expenses on any of these emissions.

CERCLA - CERCLA, also commonly known as Superfund, imposes strict, joint and
several liability, without regard to fault or the legality of the original act,
on certain classes of "persons" (defined under CERCLA) that caused and/or
contributed to the release of a hazardous substance into the environment. These
persons include, but are not limited to, the owner or operator of a facility
where the release occurred and/or companies that disposed or arranged for the
disposal of the hazardous substances found at the facility. Under CERCLA, these
persons may be liable for the costs of cleaning up the hazardous substances
released into the environment, damages to natural resources and the costs of
certain health studies. We do not expect that our responsibilities under CERCLA
will have a material impact on our respective results of operations, financial
position or cash flows.

Pipeline Security - In May and July 2021, the U.S. Department of Homeland
Security's Transportation Security Administration issued security directives
which included several new cybersecurity requirements for critical pipeline
owners and operators. We are currently evaluating the potential effect of these
directives on our operations and facilities, as well as the potential cost of
implementation, and will continue to monitor for any clarifications or
amendments to these directives.

The Transportation Security Administration issued pipeline security guidelines
in March 2018. Our pipeline facilities have been reviewed according to those
guidelines and no material changes have been required to date.

Environmental Footprint - Our environmental and climate change strategy focuses
on taking steps to minimize the impact of our operations on the environment.
These strategies include: (1) developing and maintaining an accurate greenhouse
gas emissions inventory; (2) employing advanced leak detection technologies and
improving the integrity of and reducing leaks on our pipelines; (3) following
developing technologies for reducing emissions; (4) promoting end-use
conservation through programs that incentivize and inform customers regarding
the use of high-efficiency equipment; and (5) reducing the release of methane
into the atmosphere from operational practices, such as blow-downs and
third-party line hits. In addition, RNG and hydrogen technologies offer
potential opportunities to secure new natural gas supply sources that could be
transported on our pipeline system and reduce greenhouse gas emissions.

We participate in the EPA's Natural Gas STAR Program to voluntarily reduce
methane emissions. We continue to focus on reducing emissions through expanded
implementation of best practices, such as mobile compression and vacuum
technologies to limit the release of natural gas during pipeline and facility
maintenance and operations. Additionally, in March 2016, we were one of 40
founding partners to launch the EPA's Natural Gas STAR Methane Challenge
Program, whereby oil and natural gas companies agree to promote and track
commitments to reduce methane emissions beyond what is federally required. Our
Methane Challenge Program commitment to annually replace or rehabilitate at
least two percent of our combined inventory of cast iron and
noncathodically-protected steel pipe aligns with our planned system integrity
expenditures for infrastructure replacements. We exceeded our goal by achieving
an overall replacement rate greater than two percent annually in 2016, 2017,
2018, and 2019 and anticipate reporting on our 2020 progress in 2021.

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In September 2020, we announced membership in Our Nation's Energy Future (ONE
Future), a group of natural gas companies working together to voluntarily reduce
methane emissions across the natural gas value chain to one percent or less by
2025. In its most recent report, ONE Future reported that its members registered
a 2019 methane intensity of 0.334%. We have submitted our 2020 data and
anticipate that ONE Future will report on 2020 methane intensity in the fourth
quarter of 2021.

Additional information about our environmental matters is included in the
section entitled "Environmental Matters" in Note 12 of the Notes to Consolidated
Financial Statements in this Quarterly Report. We cannot assure that existing
environmental statutes and regulations will not be revised or that new
regulations will not be adopted or become applicable to us. Revised or
additional regulations that result in increased compliance costs or additional
operating restrictions could have a material adverse effect on our business,
financial condition and results of operations. Our expenditures for
environmental investigation, and remediation compliance to-date have not been
significant in relation to our financial position, results of operations or cash
flows, and our expenditures related to environmental matters had no material
effects on earnings or cash flows for the three and six months ended June 30,
2021 and 2020.

Regulatory - Several regulatory initiatives impacted the earnings and future
earnings potential of our business. See additional information regarding our
regulatory initiatives in Management's Discussion and Analysis of Financial
Condition and Results of Operations.

IMPACT OF NEW ACCOUNTING STANDARDS

Information about the impact of new accounting standards, if any, is included in Note 1 of the Notes to Consolidated Financial Statements in this Quarterly Report.

ESTIMATES AND CRITICAL ACCOUNTING POLICIES



The preparation of our consolidated financial statements and related disclosures
in accordance with GAAP requires us to make estimates and assumptions with
respect to values or conditions that cannot be known with certainty that affect
the reported amounts of assets and liabilities and the disclosure of contingent
assets and liabilities at the date of the consolidated financial statements.
These estimates and assumptions also affect the reported amounts of revenues and
expenses during the reporting period. Although we believe these estimates and
assumptions are reasonable, actual results could differ from our estimates.

Information about our estimates and critical accounting policies is included
under Item 7, Management's Discussion and Analysis of Financial Condition and
Results of Operations, "Estimates and Critical Accounting Policies," in our
Annual Report.

FORWARD-LOOKING STATEMENTS



Some of the statements contained and incorporated in this Quarterly Report are
forward-looking statements within the meaning of Section 27A of the Securities
Act and Section 21E of the Exchange Act. The forward-looking statements relate
to our anticipated financial performance, liquidity, management's plans and
objectives for our future operations, our business prospects, the outcome of
regulatory and legal proceedings, market conditions and other matters. We make
these forward-looking statements in reliance on the safe harbor protections
provided under the Private Securities Litigation Reform Act of 1995. The
following discussion is intended to identify important factors that could cause
future outcomes to differ materially from those set forth in the forward-looking
statements.

Forward-looking statements include the items identified in the preceding paragraph, the information concerning possible or assumed future results of our operations and other statements contained or incorporated in this Quarterly Report identified by words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "should," "goal," "forecast," "guidance," "could," "may," "continue," "might," "potential," "scheduled," "likely," and other words and terms of similar meaning.



One should not place undue reliance on forward-looking statements, which are
applicable only as of the date of this Quarterly Report. Known and unknown
risks, uncertainties and other factors may cause our actual results, performance
or achievements to be materially different from any future results, performance
or achievements expressed or implied by forward-looking statements. Those
factors may affect our operations, costs, liquidity, markets, products, services
and prices. In addition to any assumptions and other factors referred to
specifically in connection with the forward-looking statements, factors that
could cause our actual results to differ materially from those contemplated in
any forward-looking statement include, among others, the following:

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•our ability to recover costs (including operating costs and increased commodity
costs related to Winter Storm Uri), income taxes and amounts equivalent to the
cost of property, plant and equipment, regulatory assets and our allowed rate of
return in our regulated rates;
•our ability to manage our operations and maintenance costs;
•the concentration of our operations in Kansas, Oklahoma, and Texas;
•changes in regulation of natural gas distribution services, particularly those
in Oklahoma, Kansas and Texas;
•regulations in local jurisdictions in which we operate authorizing utilities to
record in a regulatory asset account or comparable account the expenses
associated with Winter Storm Uri, including but not limited to gas costs, other
costs related to the procurement and transportation of gas supply and the
associated financing costs;
•the economic climate and, particularly, its effect on the natural gas
requirements of our residential and commercial customers;
•the length and severity of a pandemic or other health crisis, such as the
outbreak of COVID-19, including the impact to our operations, customers,
contractors, vendors and employees, the effectiveness of vaccine campaigns
(including the COVID-19 vaccine campaign) on our workforce and customers and the
effect of other measures that international, federal, state and local
governments, agencies, law enforcement and/or health authorities implement to
address the pandemic or other health crises, which may (as with COVID-19)
precipitate or exacerbate one or more of the above-mentioned and/or other risks,
and significantly disrupt or prevent us from operating our business in the
ordinary course for an extended period;
•competition from alternative forms of energy, including, but not limited to,
electricity, solar power, wind power, geothermal energy and biofuels;
•conservation and energy efficiency efforts of our customers;
•adverse weather conditions and variations in weather, including seasonal
effects on demand and/or supply, the occurrence of storms, including Winter
Storm Uri in the territories in which we operate, and climate change, and the
related effects on supply, demand and costs;
•indebtedness could make us more vulnerable to general adverse economic and
industry conditions, limit our ability to borrow additional funds and/or place
us at competitive disadvantage compared with competitors;
•our ability to secure reliable, competitively priced and flexible natural gas
transportation and supply, including decisions by natural gas producers to
reduce production or shut-in producing natural gas wells and expiration of
existing supply and transportation and storage arrangements that are not
replaced with contracts with similar terms and pricing;
•our ability to complete necessary or desirable expansion or infrastructure
development projects, which may delay or prevent us from serving our customers
or expanding our business;
•operational and mechanical hazards or interruptions;
•adverse labor relations;
•the effectiveness of our strategies to reduce earnings lag, margin protection
strategies and risk mitigation strategies, which may be affected by risks beyond
our control such as commodity price volatility, counterparty performance or
creditworthiness and interest rate risk;
•the capital-intensive nature of our business, and the availability of and
access to, in general, funds to meet our debt obligations prior to or when they
become due and to fund our operations and capital expenditures, either through
(i) cash on hand, (ii) operating cash flow, or (iii) access to the capital
markets and other sources of liquidity;
•our ability to borrow funds, if needed, to meet our liquidity needs including
raising the funds on commercially reasonable terms, or on terms acceptable to
us, or at all;
•limitations on our operating flexibility, earnings and cash flows due to
restrictions in our financing arrangements;
•cross-default provisions in our borrowing arrangements, which may lead to our
inability to satisfy all of our outstanding obligations in the event of a
default on our part;
•changes in the financial markets during the periods covered by the
forward-looking statements, particularly those affecting the availability of
capital and our ability to refinance existing debt and fund investments and
acquisitions to execute our business strategy;
•actions of rating agencies, including the ratings of debt, general corporate
ratings and changes in the rating agencies' ratings criteria;
•changes in inflation and interest rates;
•our ability to recover the costs of natural gas purchased for our customers,
including those related to Winter Storm Uri and any related financing required
to support our purchase of natural gas supply, including the securitized
financings currently contemplated in each of our jurisdictions;
•impact of potential impairment charges;
•volatility and changes in markets for natural gas and our ability to secure
additional and sufficient liquidity on reasonable commercial terms to cover
costs associated with such volatility;
•possible loss of LDC franchises or other adverse effects caused by the actions
of municipalities;
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•payment and performance by counterparties and customers as contracted and when
due, including our counterparties maintaining ordinary course terms of supply
and payments;
•changes in existing or the addition of new environmental, safety, tax and other
laws to which we and our subsidiaries are subject, including those that may
require significant expenditures, significant increases in operating costs or,
in the case of noncompliance, substantial fines or penalties;
•the effectiveness of our risk-management policies and procedures, and employees
violating our risk-management policies;
•the uncertainty of estimates, including accruals and costs of environmental
remediation;
•advances in technology, including technologies that increase efficiency or that
improve electricity's competitive position relative to natural gas;
•population growth rates and changes in the demographic patterns of the markets
we serve, and conditions in these areas' housing markets;
•acts of nature and the potential effects of threatened or actual terrorism and
war;
•cyber-attacks, which, according to experts, have increased in volume and
sophistication since the beginning of the COVID-19 pandemic, or breaches of
technology systems that could disrupt our operations or result in the loss or
exposure of confidential or sensitive customer, employee or Company information;
further, increased remote working arrangements as a result of the pandemic have
required enhancements and modifications to our IT infrastructure (e.g. Internet,
Virtual Private Network, remote collaboration systems, etc.), and any failures
of the technologies, including third-party service providers, that facilitate
working remotely could limit our ability to conduct ordinary operations or
expose us to increased risk or effect of an attack;
•the sufficiency of insurance coverage to cover losses;
•the effects of our strategies to reduce tax payments;
•the effects of litigation and regulatory investigations, proceedings, including
our rate cases, or inquiries and the requirements of our regulators as a result
of the Tax Cuts and Jobs Act of 2017;
•changes in accounting standards;
•changes in corporate governance standards;
•discovery of material weaknesses in our internal controls;
•our ability to comply with all covenants in our indentures, the ONE Gas Credit
Agreement, a violation of which, if not cured in a timely manner, could trigger
a default of our obligations;
•our ability to attract and retain talented employees, management and directors,
and shortage of skilled-labor;
•unexpected increases in the costs of providing health care benefits, along with
pension and postemployment health care benefits, as well as declines in the
discount rates on, declines in the market value of the debt and equity
securities of, increases in funding requirements for, our defined benefit plans;
and
•the ability to successfully complete merger, acquisition or divestiture plans,
regulatory or other limitations imposed as a result of a merger, acquisition or
divestiture, and the success of the business following a merger, acquisition or
divestiture.

These factors are not necessarily all of the important factors that could cause
actual results to differ materially from those expressed in any of our
forward-looking statements. Other factors could also have material adverse
effects on our future results. These and other risks are described in greater
detail in Part 1, Item 1A, Risk Factors, in our Annual Report. All
forward-looking statements attributable to us or persons acting on our behalf
are expressly qualified in their entirety by these factors. Other than as
required under securities laws, we undertake no obligation to update publicly
any forward-looking statement whether as a result of new information, subsequent
events or change in circumstances, expectations or otherwise.

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