Log in
E-mail
Password
Show password
Remember
Forgot password ?
Become a member for free
Sign up
Sign up
New member
Sign up for FREE
New customer
Discover our services
Settings
Settings
Dynamic quotes 
OFFON
  1. Homepage
  2. Equities
  3. Qatar
  4. Qatar Exchange
  5. Ooredoo Q.P.S.C.
  6. News
  7. Summary
    ORDS   QA0007227737

OOREDOO Q.P.S.C.

(ORDS)
  Report
SummaryChartsNewsRatingsCalendarCompanyFinancialsConsensusRevisions 
SummaryMost relevantAll NewsAnalyst Reco.Other languagesPress ReleasesOfficial PublicationsSector news

Qatar Telecom (QTel) Q.S.C. : Qtel Update on BlackBerry Data Allowance

05/20/2012 | 12:09pm EST
Doha, Qatar

Further to recent media and customer inquiries, Qtel can confirm that there has been no changes to the pricing or data allowance of its popular BlackBerry service, which continues to offer the best value in Qatar, providing customers with 250 MBs of data allowance every week for only QR15 a week. Excess usage beyond the allowance is charged at QR0.55 per MB.

As communicated earlier, Qtel has implemented a network upgrade to enhance the customer experience through a new SMS alert service that lets customers know when they have used 80 percent of their allowance, and informs them again at 100 percent, to ensure BlackBerry customers are fully aware of their data consumption. This update service is offered across Qtel product lines.

In the course of implementing this upgrade, a number of customers were identified who were using more than the 250 MBs allocation and were not being charged for the additional data consumed. This system error was rectified, resulting in some customers receiving an unexpected charge over the last few days.

Although pricing and data allowance have remained consistent since the BlackBerry service was revamped in 2011 - and these have been consistently communicated to customers on a weekly basis via SMS - Qtel acknowledges that the application of data limits took some customers by surprise, and is taking immediate steps to rectify this issue.

In-line with Qtel's Customer Charter, those BlackBerry customers who were charged for excess data consumption over the past week will have that credit restored to their account. Furthermore, this compensation for usage beyond the 250MB data allowance will be applied through to Monday, 11 June 2012. From 12 June 2012, excess usage charges will be applied as per the published tariff of QR0.55 per MB.

Qtel's Customer Charter aims to develop and improve the customer experience at all points, and ensure openness, honesty and transparency in all communications.

Qtel continues to offer the best BlackBerry service in Qatar, and has a series of further upgrades and enhancements planned that will be made available throughout 2012. Qtel apologises for any inconvenience caused by the unexpected charges, and has put processes in place to ensure the issue doesn't happen again.
distributed by

ę Publicnow 2012
All news about OOREDOO Q.P.S.C.
11/29Nokia Gets Five-Year Network Tech, Services Deal From Ooredoo
DJ
11/28OOREDOO Q P S C : Group and Nokia Sign Strategic Partnership to…
PU
11/28OOREDOO Q P S C : Announces Date to Pay Interest to Bondholders
PU
11/24OOREDOO Q P S C : Indosat Ooredoo and Google Launch Strategic Partnership to…
PU
11/22OOREDOO Q P S C : Managing Director Crowns Winners of First Ever…
PU
11/18OOREDOO Q P S C : Group Partners with Snap Inc. to Unlock…
PU
11/15OOREDOO Q P S C : Partners with Ericsson to Facilitate 5G-Enabled 2022…
PU
11/09Telenor sale of Myanmar unit stalls as junta seeks local buyer participation -sources
RE
11/08Ooredoo Named Official Middle East & Africa Telecommunications…
PU
10/27Ooredoo Q.P.S.C. Reports Earnings Results for the Third Quarter and Nine Months Ended S..
CI
More news
Analyst Recommendations on OOREDOO Q.P.S.C.
More recommendations
Financials
Sales 2021 29 361 M 8 066 M 8 066 M
Net income 2021 -319 M -87,5 M -87,5 M
Net Debt 2021 20 545 M 5 644 M 5 644 M
P/E ratio 2021 -119x
Yield 2021 2,72%
Capitalization 21 948 M 6 004 M 6 030 M
EV / Sales 2021 1,45x
EV / Sales 2022 1,44x
Nbr of Employees 16 717
Free-Float 23,6%
Chart OOREDOO Q.P.S.C.
Duration : Period :
Ooredoo Q.P.S.C. Technical Analysis Chart | MarketScreener
Full-screen chart
Technical analysis trends OOREDOO Q.P.S.C.
Short TermMid-TermLong Term
TrendsBearishBearishBearish
Income Statement Evolution
Consensus
Sell
Buy
Mean consensus BUY
Number of Analysts 4
Last Close Price 6,85 QAR
Average target price 9,63 QAR
Spread / Average Target 40,5%
EPS Revisions
Managers and Directors
Eisa Mohammed Al-Mohannadi Chief Financial Officer
Faisal bin Thani Faisal Al-Thani Chairman
Nasser Rashid Al-Humaidi Independent Non-Executive Director
Nasser Mohammed Abdullah Marafih Deputy Chairman
Turki bin Mohamed Khalid Al-Khater Non-Independent Non-Executive Director
Sector and Competitors
1st jan.Capi. (M$)
OOREDOO Q.P.S.C.-8.88%6 004
VERIZON COMMUNICATIONS-15.29%215 850
CHINA MOBILE LIMITED5.66%122 677
CHARTER COMMUNICATIONS, INC.2.68%121 792
NIPPON TELEGRAPH AND TELEPHONE CORPORATION16.73%97 231
DEUTSCHE TELEKOM AG4.23%82 790