Orange : 3Q 2021 - Databook KPI's (Excel file)

October 26, 2021 at 03:26 am EDT

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A METTRE A JOUR (IMPORTANT !) - TRIMESTRE DE PUBLICATION :	2
Nombre d'erreurs de calcul :	6
Nombre d'erreurs de formules :	0
Onglet	Type de contrôle	Erreurs de calcul
Group - conso accounts (1)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Group - conso accounts (2)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Absence / présence d'erreurs de formules	OK
Group - comparable basis	Nb d'écarts en colonne > 2 M€	2
Présence de données non attendues	0
Group - segment reporting	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 k	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Telecoms - financial KPIs	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Telecoms - operational KPIs	Nb d'écarts en colonne > 2 k	0
Nb d'écarts entre onglets > 2 k	0
Absence / présence d'erreurs de formules	OK
France - Geographical scope KPIs	Nb d'écarts en colonne > 2 k	0
Nb d'écarts entre onglets > 2 k	0
Absence / présence d'erreurs de formules	OK
France financials	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
France KPIs	Nb d'écarts en colonne > 2 k	0
Absence / présence d'erreurs de formules	OK
Europe financials	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Europe financials (Spain)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Europe financials (Poland)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Europe financials (Belgium & Lux.)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Europe financials (Central Europe)	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Europe KPIs	Nb d'écarts en colonne > 2 k	0
Absence / présence d'erreurs de formules	OK
A&ME financials	Nb d'écarts en colonne > 2 M€	1
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
A&ME KPIs	Nb d'écarts en colonne > 2 k	3
Absence / présence d'erreurs de formules	OK
Enterprise financials	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK
Enterprise KPIs	Nb d'écarts en colonne > 2 k	0
Absence / présence d'erreurs de formules	OK
IC&SS	Nb d'écarts en colonne > 2 M€	0
Nb d'écarts en ligne > 2 M€	0
Nb d'écarts entre onglets > 1 M€ ou 0,1 %	0
Présence de données non attendues	0
Absence / présence d'erreurs de formules	OK

Front page

Orange Investors data book	3Q 2021
Table of contents
Sheet	Page
Definitions	Glossary	Sheet 1	2
Group	Profit & loss statement, operating cash flow and capital evolution	Sheet 2	4
Cash flow statement & Net financial debt of telecoms activities	Sheet 3	8
Comparable basis data	Sheet 4	9
Segment reporting: Profit & loss statement by segment	Sheet 5	11
Telecoms activities	Financial KPIs: Revenues, EBITDAaL and eCAPEX by segment	Sheet 6	15
Operational KPIs	Sheet 7	19
Orange - Market France	Operational KPIs	Sheet 8	21
France	Financial figures	Sheet 9	22
Operational KPIs	Sheet 10	24
Europe	Financial figures	Sheet 11	26
Operational KPIs	Sheet 12	36
Africa & Middle East	Financial figures	Sheet 13	43
Operational KPIs	Sheet 14	45
Enterprise	Financial figures	Sheet 15	46
Operational KPIs	Sheet 16	48
International Carrier & Shared Services	Financial figures	Sheet 17	49

Glossary

Front page'!A1	GROUP Glossary
1. Financial KPIs
Revenues
1.01	Revenues by activity	Provide Group revenues split in convergent services, mobile only services, fixed only services, IT & integration services, wholesale, equipment sales and other revenues.
1.02	Convergent services	Revenues from B2C convergent offers (excluding equipment sales). A convergent offer is defined as an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). Convergent services revenues do not include incoming and visitor roaming revenues.
1.03	Mobile only services	Revenues from mobile offers (excluding B2C convergent offers and equipment sales) and M2M connectivity. Mobile only services revenues do not include incoming and visitor roaming revenues.
1.04	Fixed only services	Revenues from fixed offers (excluding B2C convergent offers and equipment sales). It includes (i) conventional fixed telephony, (ii) fixed broadband services, and (iii) business solutions and networks (with the exception of France, for which essential business solutions and networks are supported by Enterprise). For the Enterprise segment, fixed-only service revenues include sales of network equipment related to the operation of voice and data services.
1.05	IT & Integration services	Revenues from unified communication and collaboration services (Local Area Network and telephony, advising, integration, project management, video conferencing offers), hosting and infrastructure services (including Cloud Computing), applications services (customer relations management and other applications services), security services, machine-to-machine (excluded connectivity) as well as sales of equipment related to the above products and services.
1.06	Wholesale	Revenues with third-party telecom operators for (i) mobile : incoming, visitor roaming, domestic mobile interconnection (i.e. network sharing and domestic roaming agreement) and MVNO, and for (ii) fixed carriers services.
1.07	Equipment sales	Revenues from all mobile and fixed equipment sales, excluding (i) equipment sales associated with the supply of IT & Integration services, (ii) sales of network equipment related to the operation of voice and data services in the Enterprise operating segment, and (iii) equipment sales to dealers and brokers.
1.08	Other revenues	Include (i) equipment sales to brokers and dealers, (ii) portal, on-line advertsing revenues, (iii) corporate transversal business line activities, and (iv) other miscellaneous revenues.
1.09	Retail services (B2C+B2B)	Aggregation of revenues from (i) convergent services, (ii) mobile only services, (iii) fixed only services, and (iv) IT & Integration services.
P&L elements
1.10	External purchases	Include the following operationnal expenses, excluding leases set within the scope of the standard IFRS 16: (i) commercial expenses & content costs (see 1.11), (ii) interconnection costs (see 1.12), (iii) other network expenses and IT expenses (see 1.13), and (iv) other external purchases (including overheads, real estate fees, purchases of other services and service fees, purchases of equipment and other supplies held in inventory, call center outsourcing expenses and other external services, net of capitalized goods and services produced).
1.11	Commercial and equipment expenses & content rights	Purchases of handsets and other products sold, retail fees and commissions, advertising, promotional, sponsoring and rebranding expenses, and content costs. Excluding leases set within the scope of the standard IFRS 16.
1.12	Network expenses & interconnection costs	Service fees and inter-operator costs (network expenses and interconnection costs). Excluding leases set within the scope of the standard IFRS 16.
1.13	Other network expenses & IT expenses	Other IT&N expenses. Outsourcing expenses for operations and technical maintenance, and IT expenses. Excluding leases set within the scope of the standard IFRS 16.
1.14	Labour expenses	Wages and employee benefit expenses (net of capitalized costs), employee profit sharing expenses, and share-based compensation expenses.
1.15	EBITDAaL	EBITDAaL (EBITDA after Leases) corresponds to operating income (i) before depreciation and amortization of fixed assets, effects resulting from business combinations, reclassification of translation adjustment from liquidated entities, impairment of goodwill and fixed assets, share of profits (losses) of associates and joint ventures, (ii) after interest on lease liabilities and on liabilities related to financed assets, and (iii) adjusted for significant litigation, specific labor expenses, fixed assets, investments and businesses portfolio review, restructuring programs costs, acquisition and integration costs and, where appropriate, other specific items.
Cash flow elements
1.20	eCAPEX	eCAPEX correspond to (i) investments in property, plant and equipment and intangible assets, excluding telecommunications licenses and financed assets, and (ii) less the price on disposals of fixed assets.
1.21	Operating cash flow	EBITDAaL (see 1.15) minus eCAPEX (see 1.20).
1.22	Change in working capital requirement	Change in gross inventories, plus change in gross trade receivables, plus change in trade payables for other goods and services, plus change in other customer contract assets and liabilities, plus change in other assets and liabilities (excluding receivables and payables related to operating taxes and levies).
1.23	Other operational items	Of which (i) disbursements related to "Part-Time for Seniors" plan in France (TPS) and related to restructuring and integration costs, (ii) (ii) gap between lease liabilities' repayments and their non-monetary effects included in EBITDAaL, and (iii) elimination of other non-monetary effects included in EBITDAaL.
1.24	Organic cash flow	Organic cash flow from telecoms activities corresponds to net cash provided by operating activities, minus (i) repayments of lease liabilities and on debts related to financed assets, and (ii) purchases and sales of property, plant and equipment and intangible assets, net of the change in the fixed assets payables, (iii) excluding effect of telecommunication licenses paid and excluding effect of significant litigations paid (and received).
1.25	Net financial debt variation	Variation of net financial debt (see 1.26).
Net financial debt
1.26	Net financial debt	Net financial debt as defined and used by Orange does not include Mobile Financial Services activities for which the concept is not relevant. It consists of (a) financial liabilities excluding operating payables (translated into euros at the year-end closing rate) including derivative instruments (assets and liabilities), less (b) cash collateral paid, cash, cash equivalents and financial assets at fair value. Furthermore, financial instruments designated as cash flow hedges included in net financial debt are set up to hedge in particular items that are not included therein, such as future cash flows. As a consequence, the portion of these unmatured hedging instruments recorded in other comprehensive income is added to the gross financial debt to offset this temporary difference.
Comparable basis
1.30	Data on a comparable basis	Data presented with comparable perimeter and foreign exchange for the preceding period.
2. Operational KPIs
Group KPIs
2.01	Group accesses	Number of mobile accesses (see 2.20) and fixed accesses (see 2.30). Excluding MVNOs customers and accesses of entities accounted for under the equity method.
Convergent KPIs
2.10	Convergent customers	Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). The convergent customer base is equal to the broadband convergent access base (see 2.35).
2.11	Convergent ARPO (quarterly)	Average Revenues Per Offer (ARPO) of convergent services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment) from convergent offers billed to the B2C customers over the past three months, by (b) the weighted average number of convergent customers over the same period. The weighted average number of convergent customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of convergent customers at the start and end of the month. ARPO is expressed in monthly data.
Mobile KPIs
2.20	Mobile accesses (excl. MVNOs)	Number of active SIM cards, including (i) M2M and (ii) business and internet everywhere. Excluding MVNOs customers and accesses of entities accounted for under the equity method.
2.21	Contract	Mobile customer with whom Orange has a formal contractual agreement with a billing on a monthly basis for access fees and for any additional voice or data use.
2.22	Prepaid	Number of mobile customers paying in advance for any use of data or voice, via the purchase of refills, without a contractual agreement binding the customer to Orange.
2.23	M2M (machine-to-machine)	Number of SIM cards dedicated to exchange of information between machines that is established between the central control system (server) and any type of equipment, through one or several commmunication networks.
2.24	Mobile convergent accesses	Number of mobile accesses of convergent customers (see 2.10).
2.25	Mobile only accesses	Number of mobile accesses (see 2.20) excluding mobile convergent accesses (see 2.24).
2.26	MVNO customers	Hosted MVNO customers on Orange networks.
2.27	Mobile volume market share (in %)	Number of mobile customer divided by the population of the country at the end of the period multiplied by the penetration subscription rate. Most recent quarter published correponds to company estimates.
2.28	Mobile only ARPO (quarterly)	Average Revenues Per Offer (ARPO) of mobile only services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment and M2M) from mobile only offers billed to the customers over the past three months, by (b) the weighted average number of mobile only customers (excluding M2M) over the same period. The weighted average number of mobile only customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of customers at the start and end of the month. ARPO is expressed in monthly data. Mobile only ARPO does not include incoming and visitors roaming revenues.
2.29	Mobile contract churn excluding M2M (quarterly)	Number of total mobile contract customers (excluding M2M) who disconnect or are considered to have disconnected from the network, voluntarily or involuntarily (excluding money-back return and fraudulent connections) over the past three months, divided by the weighted average number of total contract customers (excluding M2M) over the same period. The mobile contract churn rate is expressed in yearly data.
Fixed KPIs
2.30	Fixed accesses	Number of fixed retail accesses (see 2.31) and fixed wholesale accesses (see 2.XX) operated by Orange. Excluding accesses of entities accounted for under the equity method.
2.31	Fixed retail accesses	Number of retail fixed broadband accesses (see 2.33) and fixed narrowband accesses (see 2.32).
2.32	Fixed broadband accesses	Number of fixed broadband accesses : xDSL (ADSL and VDSL), FTTx, cable, Fixed-4G (fLTE) and other broadband accesses (satellite, Wimax and others).
2.33	Naked xDSL accesses	The naked xDSL access offer is aimed at subscribers who do not wish to keep a standard and separate telephone contract. In France and Poland, Orange also offers wholesale naked ADSL to other operators, allowing their customers, especially the ones residing in areas where full unbundling is unavailable, to dispense with the traditional telephone subscription.
2.34	Fixed broadband convergent accesses	Number of B2C customers holding an offer combining at least a broadband access (xDSL, FTTx, cable or Fixed-4G (fLTE) with cell-lock) and a mobile voice contract (excluding MVNOs). The broadband convergent cutomer base is equal to the convergent access base (see 2.10).
2.35	Fixed broadband only accesses	Number of fixed broadband accesses (see 2.33) excluding broadband convergent accesses (see 2.35).
2.36	Fixed narrowband accesses	Number of retail narrowband accesses (mainly PSTN accesses, payphones and others). Aditionnal analog lines on a narrowband access are not taken into account.
2.37	Fixed wholesale accesses	Number of fixed broadband and narrowband wholesale accesses operated by Orange.
2.38	Fixed only broadband ARPO (quarterly)	Average Revenues Per Offer (ARPO) of fixed only broadband services are calculated by dividing (a) the service revenues (excluding IFRS 15 adjustment) from fixed only broadband offers billed to the customers over the past three months, by (b) the weighted average number of fixed only broadband customers over the same period. The weighted average number of fixed only broadband customers is the average of the monthly averages during the period in question. The monthly average is the arithmetic mean of the number of customers at the start and end of the month. ARPO is expressed in monthly data.
2.39	Broadband volume market share (in %)	Number of Orange fixed broadband accesses divided by the number of fixed broadband accesses in the market.
2.40	Net adds broadband market share (in %)	Quarterly Orange fixed broadband net adds divided by the quarterly fixed broadband net adds in the market.
2.41	FTTH and cable homes connectable	Number of households for which optical fiber is deployed close to the households, for which there are no constraints to connect future customers, and to which Orange can access, either through its own deployments, or through third-party operators under co-financing, purchase or rental agreements.
Enterprise KPIs
2.50	Enterprise - XoIP	Number of XoIP connections that consists in BIV (Business Internet Voix) + BIC (Business Internet Centrex) + BTIP (Business Talk IP) + BTC (Business Talk Centrex).
Other KPIs
2.60	Headcount (end of period)	Number of employees working on the last day of the period, including permanent contracts and fixed-term contracts.
2.61	Headcount (average cumulated FTE)	Average number of active employees over the period, pro-rata to their working time, including permanent contracts and fixed-term contracts. FTE = Full Time Equivalent.

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Group - Accounts (1)

Front page'!A1	GROUP Consolidated accounts
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Profit & loss statement
Revenues	10,290	10,394	10,413	10,375	20,703	20,769	10,504	10,584	10,944	10,917	21,448	21,501	42,151	42,270	10,265	10,315	10,288	10,551	20,553	20,867	10,551	10,508	-	-	-	-	-	-	-	-	-	1	(10,551)	(10,508)	(31,104)	(31,374)	(20,553)	(20,867)
Telecoms activities	10,291	10,395	10,414	10,375	20,705	20,771	10,505	10,585	10,945	10,921	21,450	21,506	42,155	42,277	10,267	10,317	10,288	10,553	20,555	20,870	10,552	10,509	-	1	-	-	-	1	-	-	-	-	(10,552)	(10,509)	(31,107)	(31,379)	(20,555)	(20,870)
Mobile Financial Services	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
Eliminations	(1)	(1)	(1)	0	(2)	(1)	(1)	(1)	(1)	(4)	(2)	(5)	(4)	(7)	(1)	(2)	0	(2)	(2)	(4)	(1)	(2)	-	-	-	-	-	(1)	-	(1)	(1)	-	1	2	2	6	2	4
External purchases	1.10	(4,335)	(4,378)	(4,286)	(4,168)	(8,620)	(8,546)	(4,393)	(4,261)	(4,814)	(4,877)	(9,207)	(9,138)	(17,827)	(17,684)	(4,317)	(4,342)	(4,129)	(4,391)	(8,446)	(8,733)	(4,251)	(4,298)	1	-	-	-	1	-	-	-	-	-	4,251	4,298	12,697	13,031	8,446	8,733
Commercial and equipment expenses & content rights	1.11	(1,727)	(1,637)	(1,715)	(1,458)	(3,443)	(3,095)	(1,755)	(1,673)	(2,105)	(2,100)	(3,861)	(3,772)	(7,303)	(6,868)	(1,615)	(1,735)	(1,439)	(1,748)	(3,054)	(3,483)	(1,667)	(1,739)	(1)	-	(1)	1	(1)	-	1	(1)	-	-	1,667	1,739	4,721	5,222	3,054	3,483
Network expenses & interconnection costs	1.12	(1,122)	(1,174)	(1,126)	(1,158)	(2,248)	(2,332)	(1,174)	(1,106)	(1,158)	(1,090)	(2,333)	(2,196)	(4,581)	(4,529)	(1,159)	(1,073)	(1,154)	(1,125)	(2,312)	(2,198)	(1,111)	(1,068)	-	-	(1)	-	(1)	(1)	-	(1)	1	-	1,111	1,068	3,424	3,266	2,312	2,198
Other network expenses & IT expenses (Other IT&N expenses)	1.13	(828)	(859)	(770)	(840)	(1,598)	(1,698)	(808)	(847)	(835)	(958)	(1,643)	(1,805)	(3,241)	(3,503)	(842)	(896)	(825)	(870)	(1,667)	(1,766)	(836)	(837)	-	1	-	-	-	1	-	-	-	-	836	837	2,503	2,603	1,667	1,766
Property, general expenses, capitalized costs and others	(657)	(708)	(674)	(712)	(1,331)	(1,420)	(656)	(635)	(715)	(729)	(1,371)	(1,365)	(2,702)	(2,785)	(701)	(638)	(711)	(648)	(1,412)	(1,286)	(637)	(653)	-	-	-	(1)	-	(1)	-	-	-	-	637	653	2,049	1,939	1,412	1,286
Other operating income & expenses	52	51	99	(54)	151	(3)	102	20	(37)	27	66	47	217	44	57	47	(51)	49	6	96	26	74	-	-	1	-	1	-	-	-	-	-	(26)	(74)	(32)	(170)	(6)	(96)
Labour expenses	1.14	(2,193)	(2,195)	(2,182)	(2,147)	(4,375)	(4,342)	(1,944)	(1,991)	(2,180)	(2,132)	(4,124)	(4,122)	(8,499)	(8,465)	(2,172)	(2,169)	(2,135)	(2,205)	(4,308)	(4,373)	(1,984)	(1,982)	-	-	-	1	-	-	-	(1)	(1)	1	1,984	1,982	6,291	6,356	4,308	4,373
Operating taxes and levies	(889)	(915)	(318)	(317)	(1,206)	(1,232)	(321)	(352)	(292)	(340)	(613)	(692)	(1,819)	(1,924)	(910)	(881)	(313)	(307)	(1,222)	(1,188)	(351)	(339)	1	-	-	-	1	-	-	-	1	-	351	339	1,574	1,527	1,222	1,188
Amortization and impairment of financed assets	(1)	(9)	(3)	(12)	(3)	(22)	(4)	(15)	(6)	(18)	(10)	(34)	(14)	(55)	(9)	(21)	(12)	(21)	(22)	(41)	(15)	(21)	1	(1)	-	(1)	-	(1)	(1)	1	(1)	1	15	21	36	63	22	41
Amortization and impairment of rights of use assets	(307)	(317)	(320)	(335)	(627)	(652)	(314)	(367)	(328)	(365)	(642)	(731)	(1,269)	(1,384)	(313)	(358)	(333)	(372)	(647)	(731)	(366)	(363)	-	-	-	1	-	-	-	(1)	(1)	(1)	366	363	1,012	1,093	647	731
Interest expenses on lease liabilities and on liabilities related to financed assets	(31)	(29)	(34)	(30)	(65)	(59)	(32)	(33)	(31)	(30)	(63)	(63)	(128)	(122)	(28)	(27)	(28)	(31)	(57)	(58)	(33)	(29)	-	-	-	-	-	-	-	-	(1)	-	33	29	89	87	57	58
EBITDAaL	1.15	2,587	2,601	3,371	3,312	5,958	5,914	3,597	3,584	3,256	3,182	6,854	6,767	12,812	12,680	2,573	2,565	3,286	3,272	5,859	5,837	3,576	3,550	-	1	1	1	1	1	-	(1)	-	-	(3,576)	(3,550)	(9,435)	(9,387)	(5,859)	(5,837)
Telecoms activities	2,631	2,635	3,404	3,350	6,035	5,985	3,634	3,613	3,301	3,241	6,935	6,854	12,970	12,839	2,607	2,592	3,326	3,300	5,933	5,893	3,607	3,579	-	-	-	-	-	-	-	-	-	1	(3,607)	(3,579)	(9,540)	(9,471)	(5,933)	(5,893)
% of revenues	25.6%	25.3%	32.7%	32.3%	29.1%	28.8%	34.6%	34.1%	30.2%	29.7%	32.3%	31.9%	30.8%	30.4%	25.4%	25.1%	32.3%	31.3%	28.9%	28.2%	34.2%	34.1%
Mobile Financial Services	(44)	(34)	(34)	(38)	(78)	(72)	(37)	(29)	(45)	(59)	(82)	(88)	(160)	(160)	(35)	(29)	(40)	(28)	(75)	(56)	(31)	(29)	-	-	-	-	-	-	-	-	-	1	31	29	106	86	75	56
Eliminations	0	0	0	0	1	1	0	0	0	0	1	1	1	1	0	0	0	0	1	1	0	0	1	1	1	1	1	1	(1)	(1)	1	1	-	-	-	-	(1)	(1)
Presentation adjustments (1)	(55)	29	(73)	(197)	(129)	(168)	82	76	88	(23)	170	52	41	(115)	29	(190)	(197)	(253)	(168)	(443)	76	330	(1)	-	-	(1)	(1)	-	-	1	-	-	(76)	(330)	92	113	168	443
Amortization of fixed assets	(3,549)	(3,585)	(7,134)	(3,523)	(3,499)	-	-	3,523	3,499
Effects resulting from business combinations, Reclassification of translation adjustment from liquidated entities	0	0	0	0	0	-	-	-	-
Impairment of goodwill and fixed assets	1	(31)	(30)	1	(3,706)	-	-	(1)	3,706
Share of profits (losses) of associates and joint ventures	(6)	4	(2)	(5)	1	-	-	5	(1)
Neutralization of financial interest included in EBITDAaL	59	63	122	57	58	-	-	(57)	(58)
EBIT	2,250	3,271	5,521	2,220	(1,752)	-	-	(2,220)	1,752
Telecoms activities	2,337	3,378	5,715	2,309	(1,676)	-	-	(2,309)	1,676
Mobile Financial Services	(87)	(108)	(195)	(90)	(77)	-	-	90	77
Eliminations	1	1	1	1	1	-	(1)	(1)	(1)
Financial result	(744)	(570)	(1,314)	(436)	-	436
Income tax	(491)	1,339	848	(417)	-	417
Consolidated net income of continuing operations	1,016	4,039	5,055	(2,605)	-	2,605
Consolidated net income of discontinued operations	0	0	0	0	-	-
Consolidated net income	1,015	4,040	5,055	(2,605)	-	2,605
Non controlling interests	88	145	233	165	-	(165)
Consolidated net income - Group share	927	3,895	4,822	(2,769)	-	2,769
(1) Significant litigations, Specific labor expenses, Fixed assets, investments & businesses portfolio review, Restructuring program costs, Acquisition & integration costs and Other specific items.
Operating cash flow
EBITDAaL	1.15	2,588	2,602	3,372	3,312	5,960	5,914	3,597	3,584	3,256	3,182	6,854	6,767	12,812	12,680	2,573	2,565	3,286	3,272	5,859	5,837	3,576	3,550	-	-	1	1	(1)	-	(2)	(1)	-	-	(3,576)	(3,550)	(9,435)	(9,387)	(5,859)	(5,837)
eCAPEX	1.20	1,631	1,580	1,871	1,576	3,502	3,156	1,715	1,730	2,040	2,247	3,755	3,977	7,257	7,132	1,566	1,760	1,565	2,085	3,131	3,845	1,727	1,709	-	-	-	-	-	(1)	-	(1)	-	-	(1,727)	(1,709)	(4,858)	(5,554)	(3,131)	(3,845)
Telecoms activities	1,623	1,574	1,862	1,567	3,486	3,142	1,708	1,723	2,035	2,238	3,743	3,961	7,229	7,102	1,559	1,754	1,556	2,079	3,115	3,832	1,718	1,707	1	1	-	-	1	-	-	(1)	-	(1)	(1,718)	(1,707)	(4,833)	(5,540)	(3,115)	(3,832)
% of revenues	15.8%	15.1%	17.9%	15.1%	16.8%	15.1%	16.3%	16.3%	18.6%	20.5%	17.5%	18.4%	17.1%	16.8%	15.2%	17.0%	15.1%	19.7%	15.2%	18.4%	16.3%	16.2%
Mobile Financial Services	8	6	8	8	16	14	6	7	5	9	11	16	28	30	7	6	9	6	16	13	8	1	-	-	-	-	1	-	1	-	-	1	(8)	(1)	(24)	(13)	(16)	(13)
Operating cash flow (EBITDAaL - eCAPEX)	1.21	957	1,022	1,501	1,737	2,458	2,759	1,883	1,854	1,216	936	3,099	2,790	5,555	5,548	1,007	805	1,721	1,187	2,727	1,992	1,849	1,841	-	-	-	-	(2)	(1)	(2)	(1)	(1)	-	(1,849)	(1,841)	(4,577)	(3,833)	(2,727)	(1,992)
Capital evolution
Number of ordinary shares at the end of the period	2,660,056,999	2,660,056,599	2,660,056,599
Weighted average number of ordinary shares outstanding - basic	2,654,514,167	2,656,122,534	2,659,134,113
Weighted average number of ordinary shares outstanding - diluted	2,682,021,278	2,683,788,856	2,659,134,113
NB D'ECARTS EN COLONNE > 2 M€	-
NB D'ECARTS EN LIGNE > 2 M€	-
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	-
PRESENCE DE DONNEES NON ATTENDUES	-
ABSENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	-	-	-	-	(1)	-	-	-	-	-	-	-	-	(1)	-	-	-	-	1	-	1	-	-	-	-	-	-
CTRL (external purchases)	interne	(1)	-	(1)	-	-	(1)	-	-	(1)	-	1	-	-	1	-	-	-	-	(1)	-	-	(1)	-	-	-	-	-	-
CTRL (EBITDAaL)	interne	(1)	(1)	(1)	-	(2)	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (EBITDAaL)	interne	-	-	1	-	-	-	-	-	-	-	-	-	1	-	1	2	-	-	-	(1)	-	-	-	-	-	-	-	-
CTRL (EBITDAaL)	interne	1	(1)	2	-	-	1	(1)	(1)	-	-	(1)	(1)	-	-	-	1	(1)	(1)	2	(2)	(1)	-	-	-	-	-	-	-
CTRL (EBIT)	interne	-	(1)	-	-	-	-	-	-	-	-	-	-
CTRL (EBIT)	interne	-	-	-	1	(2)	-	-	-	-
CTRL (consolidated net income)	interne	-	-	-	(2)	-	-
CTRL (consolidated net income)	interne	(1)	1	-	-	-	-
CTRL (consolidated net income, Group share)	interne	-	-	-	(1)	-	-
CTRL (non controlling interest)	interne	-	-	-	(1)	-	-
CTRL (EBITDAaL)	interne	(1)	(1)	(1)	-	(2)	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (eCAPEX)	interne	-	-	1	1	-	-	1	-	-	-	1	-	-	-	-	-	-	-	-	-	1	1	-	-	-	-	-	-
CTRL (EBITDAaL - eCAPEX)	interne	-	-	-	1	-	1	1	-	-	1	-	-	-	-	-	-	-	-	(1)	-	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (2) / EBITDAaL / Telecoms)	externe	-	-	-	-
CTRL (Group - conso accounts (2) / eCAPEX / Telecoms)	externe	-	-	-	-
CTRL (Group - conso accounts (2) / EBITDAaL - eCAPEX / Telecoms)	externe	-	-	1	-
CTRL (Telecoms - financial KPIs / revenues / Telecoms)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / EBITDAaL / Telecoms)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	(0)	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / eCAPEX / Telecoms)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Group)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Telecoms)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / MFS)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Eliminations	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / external purchases)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / labour expenses)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / other operating income & expenses)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / operating taxes and levies)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Group)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Telecoms)	externe	-	-	-	-	-	(0)	-	-
CTRL (Group - segment reporting / EBITDAaL / MFS)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Eliminations)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / adjustments)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / amortization of fixed assets)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / impairment of goodwill and fixed assets)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / share of profit/loss of associates)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBIT / Group)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBIT / Telecoms)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBIT / MFS)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBIT / Eliminations)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL Telecoms / % of revenues)	externe	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Group - Accounts (2)

Front page'!A1	GROUP Consolidated accounts
(in millions of euros)	Glossary	2020	2021
1H20	2H20	FY20	1H21	2H21	FY21	CTRL (FY N-1)	CTRL (FY N)
Cash flow statement & Net financial debt of telecoms activities
Operating cash flow (EBITDAaL - eCAPEX) (telecom activities)	1.21	2,843	2,893	5,736	2,060	-	(2,060)
EBITDAaL (telecoms activities)	1.15	5,985	6,854	12,839	5,893	-	(5,893)
eCAPEX (telecoms activities)	1.20	(3,142)	(3,960)	(7,102)	(3,832)	-	3,832
Change in eCAPEX payables	(340)	647	307	(284)	-	284
Change in working capital requirement	1.22	(1,017)	517	(500)	382	-	(382)
Net interest paid (1)	(559)	(568)	(1,127)	(582)	-	582
Income paid tax (2)	(527)	(558)	(1,085)	(500)	-	500
Other operational items	1.23	(146)	(692)	(838)	(236)	-	236
Organic cash flow (telecom activities)	1.24	255	2,239	2,494	840	-	(840)
Telecommunication licenses paid	(134)	(217)	(351)	(129)	-	129
Significant litigations paid (and cashed)	(18)	2,235	2,217	(354)	-	354
Net of acquisitions and disposals	(18)	(70)	(88)	(286)	-	286
Subordinated notes issuances & coupons	(186)	(106)	(292)	(475)	-	475
Dividends to Orange shareholders	(532)	(1,063)	(1,595)	(1,330)	-	1,330
Minority shareholders remuneration in group subsidiaries	(164)	(61)	(225)	(190)	-	190
Other financial items	(157)	(28)	(185)	69	-	(69)
Net financial debt variation: (+) decrease / (-) increase	1.25	(954)	2,930	1,976	(1,855)	-	1,855
Net financial debt	1.26	(26,420)	(23,489)	(23,489)	(25,344)
(1) Excluding interests paid on lease liabilities and on liabilities related to financed assets for 132 million euros in 2020 FY.
(2) Excluding,in 2020, tax income relating to the settlement of the tax dispute in France in respect of fiscal years 2005‑2006 for 2,246 million euros.
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
ABSENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (EBITDAaL - eCAPEX)	interne	-	(1)	(1)	(1)	-	-
CTRL (Organic cash-flow)	interne	1	-	1	-	-	-
CTRL (net debt variation ( (+) decrease / (-) increase))	interne	1	-	1	(1)	-	-
CTRL (Group - conso accounts (1) / EBITDAaL - telecoms activities)	externe	-	-	-	-
CTRL (Group - conso accounts (1) / eCAPEX - telecoms activities)	externe	-	-	-	-
CTRL (Group - conso accounts (1) / EBITDAaL - eCAPEX - telecoms activities)	externe	-	-	(1)	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Group - Comparable basis

Front page'!A1	GROUP Comparable basis
(in millions of euros)	Currency	revenues (1)	EBITDAaL (1)	eCAPEX (1)	B/S (2)
Total	Euros	Zloty	Egyptian pound	Other	Total	Euros	Zloty	Egyptian pound	Other	Total	Euros	Zloty	Egyptian pound	Other	Zloty	Egyptian pound

1Q20
actual per currency	EUR	10,394	7,874	640	220	1,660	2,601	1,954	158	72	417	1,580	1,266	79	30	204
euro exchange rate applied in 1Q20	1.00	4.32	17.37	1.00	4.32	17.37	1.00	4.32	17.37	4.55	17.34
euro exchange rate applied in 1Q21	1.00	4.54	18.92	1.00	4.54	18.92	1.00	4.54	18.92	4.65	18.46
forex impact	EUR	(122)	(31)	(18)	(73)	(29)	(7)	(6)	(16)	(14)	(4)	(2)	(8)
perimeter impact (3)	EUR	(6)	(6)	0	0	(0)	0	(4)	0	0	4	0	0	0	0	(0)
1Q20 comparable basis	EUR	10,265	7,868	609	202	1,587	2,573	1,950	151	67	405	1,566	1,266	76	28	196
2Q20
actual per currency	EUR	10,375	7,874	620	211	1,670	3,312	2,626	162	73	451	1,576	1,181	106	37	251
euro exchange rate applied in 2Q20	1.00	4.51	17.52	1.00	4.51	17.52	1.00	4.51	17.52	4.46	18.15
euro exchange rate applied in 2Q21	1.00	4.53	18.90	1.00	4.53	18.90	1.00	4.53	18.90	4.52	18.58
forex impact	EUR	(76)	0	(3)	(15)	(57)	(25)	(2)	(5)	(18)	(10)	(1)	(3)	(6)
perimeter impact (3)	EUR	(12)	(3)	0	0	(9)	(1)	(5)	0	(0)	3	0	0	0	0	(0)
2Q20 comparable basis	EUR	10,288	7,871	617	196	1,604	3,286	2,622	160	67	437	1,565	1,181	105	35	245
1H20
actual per currency	EUR	20,769	15,748	1,260	432	3,330	5,914	4,580	320	145	868	3,156	2,447	186	67	456
euro exchange rate applied in 1H20	1.00	4.41	17.44	1.00	4.41	17.44	1.00	4.41	17.44	4.46	18.15
euro exchange rate applied in 1H21	1.00	4.54	18.91	1.00	4.54	18.91	1.00	4.54	18.91	4.52	18.58
forex impact	EUR	(198)	0	(34)	(33)	(130)	(54)	(9)	(11)	(34)	(25)	(5)	(5)	(14)
perimeter impact (3)	EUR	(18)	(9)	0	0	(9)	(1)	(8)	0	0	7	0	0	0	0	(0)
1H20 comparable basis	EUR	20,553	15,738	1,225	398	3,191	5,859	4,572	311	134	842	3,131	2,447	181	62	441
3Q20
actual per currency	EUR	10,584	8,047	620	222	1,695	3,584	2,879	167	83	455	1,730	1,366	87	41	235
euro exchange rate applied in 3Q20	1.00	4.44	18.60	1.00	4.44	18.60	1.00	4.44	18.60	4.55	18.48
euro exchange rate applied in 3Q21	1.00	4.57	18.51	1.00	4.57	18.51	1.00	4.57	18.51	4.62	18.20
forex impact	EUR	(25)	0	(17)	1	(9)	(9)	(5)	(0)	(4)	(3)	(2)	(0)	(1)
perimeter impact (3)	EUR	(8)	(8)	0	0	(0)	0	(4)	0	0	4	(0)	(0)	0	0	(0)
3Q20 comparable basis	EUR	10,551	8,039	603	223	1,686	3,576	2,876	163	83	455	1,727	1,366	85	41	235
9m20
actual per currency	EUR	31,353	23,794	1,880	654	5,025	9,498	7,460	487	228	1,323	4,886	3,813	273	109	691
euro exchange rate applied in 9m20	1.00	4.42	17.83	1.00	4.42	17.83	1.00	4.42	17.83	4.55	18.48
euro exchange rate applied in 9m21	1.00	4.55	18.78	1.00	4.55	18.78	1.00	4.55	18.78	4.62	18.20
forex impact	EUR	(223)	0	(51)	(33)	(139)	(62)	(13)	(11)	(38)	(28)	(7)	(5)	(15)
perimeter impact (3)	EUR	(26)	(17)	0	0	(10)	(1)	(12)	0	0	11	(0)	0	0	0	(0)
9m20 comparable basis	EUR	31,104	23,778	1,828	621	4,877	9,434	7,448	474	217	1,296	4,858	3,814	265	103	676
4Q20
actual per currency	EUR	10,917	8,228	677	221	1,791	3,182	2,466	143	79	494	2,247	1,740	133	39	335
euro exchange rate applied in 4Q20	1.00	4.51	18.71	1.00	4.51	18.71	1.00	4.51	18.71	4.56	19.25
euro exchange rate applied in 4Q21	1.00	4.36	20.87	1.00	4.36	20.87	1.00	4.36	20.87	4.50	19.30
forex impact	EUR	(74)	0	19	(24)	(69)	(6)	0	6	(8)	(3)	(12)	0	2	(4)	(11)
perimeter impact (3)	EUR	(11)	8	0	0	(19)	(3)	(5)	0	0	2	0	0	0	0	(0)
4Q20 comparable basis	EUR	10,832	8,236	696	197	1,703	3,173	2,461	149	70	492	2,234	1,740	135	35	324
2H20
actual per currency	EUR	21,501	16,275	1,297	443	3,486	6,767	5,346	310	162	949	3,977	3,107	220	80	570
euro exchange rate applied in 2H20	1.00	4.47	18.66	1.00	4.47	18.66	1.00	4.47	18.66	4.56	19.25
euro exchange rate applied in 2H21	1.00	4.46	19.69	1.00	4.46	19.69	1.00	4.46	19.69	4.50	19.30
forex impact	EUR	(99)	0	2	(23)	(78)	(15)	0	1	(8)	(7)	(16)	0	(0)	(4)	(11)
perimeter impact (3)	EUR	(19)	(0)	0	0	(19)	(3)	(9)	0	0	6	(0)	0	0	0	(0)
2H20 comparable basis	EUR	21,383	16,275	1,299	420	3,389	6,749	5,337	312	153	947	3,961	3,107	220	76	559
FY20
actual per currency	EUR	42,270	32,022	2,556	875	6,817	12,680	9,926	630	307	1,817	7,132	5,554	405	147	1,026
euro exchange rate applied in FY20	1.00	4.44	18.05	1.00	4.44	18.05	1.00	4.44	18.05	4.56	19.25
euro exchange rate applied in FY21	1.00	4.50	19.30	1.00	4.50	19.30	1.00	4.50	19.30	4.50	19.30
forex impact	EUR	(297)	0	(32)	(57)	(208)	(69)	0	(8)	(20)	(41)	(40)	0	(5)	(10)	(26)
perimeter impact (3)	EUR	(38)	(9)	0	0	(29)	(4)	(17)	0	0	13	(0)	0	0	0	(0)
FY20 comparable basis	EUR	41,936	32,013	2,524	818	6,580	12,607	9,909	623	287	1,789	7,092	5,554	400	138	1,000
(1) Average exchange rates over the period used to convert the P&L accounts of the group foreign subsidiaries from local currency to euros.
(2) End of period exchange rates used to convert the balance sheet accounts of the group foreign subsidiaries from local currency to euros.
(3) Comparable basis: unaudited figures, subject to adjustments.
NB D'ECARTS EN COLONNE > 2 M€	2
PRESENCE DE DONNEES NON ATTENDUES	0
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-
CTRL (1Q N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (2Q N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (1H N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (3Q N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (9M N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (4Q N-1 comparable basis)	interne	-	3	-	-	-	-	-	2	-
CTRL (2H N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-
CTRL (FY N-1 comparable basis)	interne	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Group - Segment report

Front page'!A1	GROUP Segment reporting
(in millions of euros)	Glossary	1H20	FY20	1H21	FY21
France	Europe	Africa & Middle East	Enterprise	IC & SS	Eliminations	Telecoms activities Total	France	Europe	Africa & Middle East	Enterprise	IC & SS	Eliminations	Telecoms activities Total	France	Europe	Africa & Middle East	Enterprise	IC & SS	Eliminations	Telecoms activities Total	France	Europe	Africa & Middle East	Enterprise	IC & SS	Eliminations	Telecoms activities Total	CTRL (1H N-2cb)	CTRL (1H N-1)	CTRL (1H N-2cb)	CTRL (1H N-1)	CTRL (FY N-2cb)	CTRL (FY N-1)	CTRL (FY N-2cb)	CTRL (FY N-1)	CTRL (1H N-1cb)	CTRL (1H N)	CTRL (1H N-1cb)	CTRL (1H N)	CTRL (FY N-1cb)	CTRL (FY N)	CTRL (FY N-1cb)	CTRL (FY N)
1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	Telecoms	Telecoms	Group	Group	Telecoms	Telecoms	Group	Group	Telecoms	Telecoms	Group	Group	Telecoms	Telecoms	Group	Group
Telecoms - Profit & loss statement
Revenues	8,880	9,024	5,392	5,229	2,742	2,845	3,908	3,859	746	728	(964)	(915)	20,705	20,771	18,165	18,461	10,968	10,580	5,543	5,834	7,914	7,807	1,495	1,450	(1,930)	(1,855)	42,155	42,277	8,992	8,950	5,181	5,164	2,748	3,043	3,789	3,840	729	743	(883)	(869)	20,555	20,870	1	1	-	-	(1)	(1)	-	-
External purchases	1.10	(3,316)	(3,313)	(3,006)	(2,912)	(1,190)	(1,219)	(1,988)	(1,977)	(1,036)	(970)	1,960	1,898	(8,576)	(8,493)	(7,046)	(7,101)	(6,176)	(5,959)	(2,398)	(2,443)	(4,058)	(4,019)	(2,035)	(1,951)	3,978	3,891	(17,735)	(17,582)	(3,318)	(3,440)	(2,892)	(2,940)	(1,176)	(1,212)	(1,907)	(1,943)	(974)	(992)	1,875	1,846	(8,392)	(8,681)	-	-	-	-	-	-	-	-
Other operating income & expenses	421	353	(26)	(53)	(70)	(80)	(234)	(252)	1,049	989	(996)	(983)	145	(26)	842	711	7	(65)	(169)	(135)	(469)	(486)	2,041	2,025	(2,048)	(2,036)	203	15	344	387	(45)	(28)	(81)	(104)	(251)	(229)	1,009	1,003	(992)	(977)	(17)	52	1	-	(1)	1	(1)	-	-	-
Labour expenses	1.14	(1,922)	(1,900)	(484)	(455)	(247)	(252)	(999)	(1,035)	(687)	(662)	0	0	(4,339)	(4,305)	(3,714)	(3,663)	(949)	(912)	(495)	(514)	(1,971)	(2,027)	(1,296)	(1,274)	0	0	(8,426)	(8,390)	(1,902)	(1,867)	(450)	(465)	(245)	(265)	(1,024)	(1,068)	(648)	(668)	0	0	(4,269)	(4,333)	-	(1)	(1)	-	-	-	-	-
Operating taxes and levies	(688)	(735)	(141)	(117)	(257)	(264)	(59)	(58)	(62)	(58)	0	0	(1,206)	(1,231)	(902)	(955)	(242)	(238)	(490)	(552)	(106)	(102)	(79)	(75)	0	0	(1,819)	(1,923)	(735)	(661)	(116)	(134)	(256)	(295)	(58)	(46)	(58)	(52)	0	0	(1,222)	(1,187)	1	1	-	(1)	1	1	-	-
Amortization and impairment of financed assets	(3)	(22)	0	0	0	0	0	0	0	0	0	0	(3)	(22)	(14)	(55)	0	0	0	0	0	0	0	0	0	0	(14)	(55)	(22)	(41)	0	0	0	0	0	0	0	0	0	0	(22)	(41)	-	-	-	-	-	-	-	-
Amortization and impairment of rights of use assets	(84)	(102)	(235)	(220)	(72)	(64)	(46)	(63)	(188)	(202)	0	0	(625)	(651)	(175)	(225)	(463)	(443)	(133)	(158)	(103)	(145)	(391)	(410)	0	0	(1,266)	(1,380)	(102)	(142)	(219)	(224)	(61)	(83)	(61)	(68)	(202)	(212)	0	0	(645)	(729)	-	-	(1)	1	-	-	-	-
Interest expenses (lease liabilities & related to financed assets)	(5)	(5)	(15)	(15)	(36)	(32)	(2)	(2)	(5)	(4)	0	0	(64)	(58)	(9)	(10)	(32)	(30)	(72)	(67)	(4)	(5)	(10)	(9)	0	0	(128)	(121)	(5)	(5)	(15)	(15)	(31)	(33)	(2)	(3)	(4)	(4)	0	0	(56)	(58)	(1)	-	(1)	-	1	2	-	-
EBITDAaL	1.15	3,284	3,301	1,485	1,457	871	935	578	471	(183)	(179)	0	0	6,035	5,985	7,146	7,163	3,112	2,932	1,785	1,964	1,202	1,023	(276)	(244)	0	0	12,970	12,839	3,252	3,181	1,444	1,359	898	1,051	486	484	(148)	(182)	0	0	5,933	5,893	-	-	1	1	1	-	-	-
% of revenues	37.0%	36.6%	27.5%	27.9%	31.8%	32.9%	14.8%	12.2%	-24.5%	-24.6%	29.1%	28.8%	39.3%	38.8%	28.4%	27.7%	32.2%	33.7%	15.2%	13.1%	-18.5%	-16.9%	30.8%	30.4%	36.2%	35.5%	27.9%	26.3%	32.7%	34.5%	12.8%	12.6%	-20.2%	-24.5%	28.9%	28.2%
Presentation adjustments (1)	(55)	(174)	(1)	20	3	(2)	(15)	(2)	(60)	(7)	0	(128)	(165)	(72)	(191)	48	29	3	(2)	(25)	1	90	56	0	44	(107)	(174)	(68)	20	(156)	(2)	(32)	(2)	(9)	(7)	(176)	0	0	(165)	(440)	-	-	-	-	-	1	-	-
Amortization of fixed assets	(1,575)	(1,091)	(508)	(205)	(157)	0	(3,536)	(3,157)	(2,187)	(1,011)	(410)	(342)	0	(7,106)	(1,575)	(1,569)	(1,082)	(1,098)	(491)	(479)	(206)	(183)	(157)	(153)	0	0	(3,510)	(3,482)	-	-	-	1	1	-	-	-
Effects resulting from business combinations, Reclass. of translation adjustment from liquidated entities	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-
Impairment of goodwill and fixed assets	0	1	0	0	0	0	1	(15)	(8)	0	0	(7)	0	(30)	0	(1)	1	(3,704)	0	0	0	0	0	(2)	0	0	1	(3,706)	-	-	-	-	-	1	-	-
Share of profits (losses) of associates & joint ventures	0	0	(1)	1	(6)	0	(6)	(1)	0	8	1	(9)	0	(2)	0	0	0	0	(1)	5	1	0	(5)	(4)	0	0	(5)	1	-	-	-	(1)	-	-	-	-
Neutralization of financial interests included in EBITDAaL	5	15	32	2	4	0	58	10	30	67	5	9	0	121	5	5	15	15	31	33	2	3	4	4	0	0	56	58	-	-	-	-	(1)	(2)	-	-
EBIT	1,557	402	456	267	(345)	0	2,337	3,809	796	1,027	621	(538)	0	5,715	1,508	1,548	397	(3,584)	435	579	281	295	(312)	(514)	0	1	2,309	(1,676)	-	-	-	-	-	(1)	-	-
(in millions of euros)	Glossary	1H20	FY20	1H21	FY21
Telecoms activities Total	Mobile Financial Services	Eliminations	Group Total	Telecoms activities Total	Mobile Financial Services	Eliminations	Group Total	Telecoms activities Total	Mobile Financial Services	Eliminations	Group Total	Telecoms activities Total	Mobile Financial Services	Eliminations	Group Total
1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	1H19cb	1H20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	FY19cb	FY20	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	1H20cb	1H21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21	FY20cb	FY21
Group - Profit & loss statement
Revenues	20,705	20,771	0	0	(2)	(1)	20,703	20,769	42,155	42,277	0	0	(4)	(7)	42,151	42,270	20,555	20,870	0	0	(2)	(4)	20,553	20,867	-	(1)	-	-	-	1	-	-
External purchases	1.10	(8,576)	(8,493)	(47)	(54)	3	1	(8,620)	(8,546)	(17,735)	(17,582)	(96)	(108)	5	6	(17,827)	(17,684)	(8,392)	(8,681)	(56)	(56)	2	5	(8,446)	(8,733)	-	-	(1)	-	-	(1)	-	-
Other operating income & expenses	145	(26)	7	22	0	1	151	(3)	203	15	14	27	0	2	217	44	(17)	52	22	44	0	0	6	96	(1)	-	-	-	1	-	-	-
Labour expenses	1.14	(4,339)	(4,305)	(36)	(38)	0	0	(4,375)	(4,342)	(8,426)	(8,390)	(73)	(75)	0	0	(8,499)	(8,465)	(4,269)	(4,333)	(39)	(41)	0	0	(4,308)	(4,373)	-	1	-	-	-	1	-	-
Operating taxes and levies	(1,206)	(1,231)	0	(1)	0	0	(1,206)	(1,232)	(1,819)	(1,923)	(1)	(1)	0	0	(1,819)	(1,924)	(1,222)	(1,187)	(1)	(1)	0	0	(1,222)	(1,188)	-	-	1	-	1	-	-	-
Amortization and impairment of financed assets	(3)	(22)	0	0	0	0	(3)	(22)	(14)	(55)	0	0	0	0	(14)	(55)	(22)	(41)	0	0	0	0	(22)	(41)	-	-	-	-	-	-	-	-
Amortization and impairment of rights of use assets	(625)	(651)	(1)	(1)	0	0	(627)	(652)	(1,266)	(1,380)	(3)	(3)	0	0	(1,269)	(1,384)	(645)	(729)	(1)	(2)	0	0	(647)	(731)	(1)	-	-	(1)	(1)	-	-	-
Interest expenses (lease liabilities & related to financed assets)	(64)	(58)	0	0	0	0	(65)	(59)	(128)	(121)	0	0	0	0	(128)	(122)	(56)	(58)	0	0	0	0	(57)	(58)	(1)	(1)	-	(1)	(1)	-	-	-
EBITDAaL	1.15	6,035	5,985	(78)	(72)	1	1	5,958	5,914	12,970	12,839	(160)	(160)	1	1	12,812	12,680	5,933	5,893	(75)	(56)	1	1	5,859	5,837	-	-	1	-	-	(1)	-	-
% of revenues	29.1%	28.8%	30.8%	30.4%	28.9%	28.2%
Presentation adjustments (1)	(128)	(165)	0	(2)	0	0	(129)	(168)	44	(107)	(2)	(8)	0	0	41	(115)	(165)	(440)	(2)	(4)	0	0	(168)	(443)	(1)	(1)	(1)	-	(1)	1	-	-
Amortization of fixed assets	(3,536)	(13)	0	(3,549)	(7,106)	(28)	0	(7,134)	(3,510)	(3,482)	(13)	(17)	0	0	(3,523)	(3,499)	-	-	-	-	-	-	-	-
Effects resulting from business combinations, Reclass. of translation adjustment from liquidated entities	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-
Impairment of goodwill and fixed assets	1	0	0	1	(30)	0	0	(30)	1	(3,706)	0	0	0	0	1	(3,706)	-	-	-	-	-	-	-	-
Share of profits (losses) of associates & joint ventures	(6)	0	0	(6)	(2)	0	0	(2)	(5)	1	0	0	0	0	(5)	1	-	-	-	-	-	-	-	-
Neutralization of financial interests included in EBITDAaL	58	0	0	59	121	0	0	122	56	58	0	0	0	0	57	58	-	1	-	1	1	-	-	-
EBIT	2,337	(87)	1	2,250	5,715	(195)	1	5,521	2,309	(1,676)	(90)	(77)	1	1	2,220	(1,752)	-	(1)	-	-	-	-	-	-
(1) Significant litigations, Specific labor expenses, Fixed assets, investments & businesses portfolio review, Restructuring program costs, Acquisition & integration costs and Other specific items.
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - EBIT)	interne	1	-	1	(1)	-	-	-	-	(1)	-	1	(1)	-	(2)	-	-	(1)	1	-	1	-	1	1	(1)	-	1	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - EBITDAaL)	interne	1	1	-	-	1	1	(2)	(1)	-	-	-	-	(2)	-	(1)	-	(1)	(1)	(1)	(1)	(1)	-	(1)	-	-	-	-	(2)	-	-	-	1	-	-	-	1	-	-	-	-	1	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Telecom activities)	interne	-	-	-	-	-	-	-	-
CTRL (Group - EBIT)	interne	-	-	-	-	(2)	1	-	-	-	-	-	-	1	-	1	(2)	-	-	-	-	-	-	-	-
CTRL (Group - EBITDAaL)	interne	(2)	-	(1)	-	-	-	-	1	-	(2)	(1)	-	-	-	-	-	1	-	-	-	1	-	2	(2)	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Telecoms / revenues)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Telecoms / external purchases)	externe
CTRL (Group - conso accounts (1) - Telecoms / labour expenses)	externe
CTRL (Group - conso accounts (1) - Telecoms / other operating income & expenses (1))	externe
CTRL (Group - conso accounts (1) - Telecoms / operating taxes and levies)	externe
CTRL (Group - conso accounts (1) - Telecoms / EBITDAaL)	externe	-	-	-	-	-	0	-	-
CTRL (Group - conso accounts (1) - Telecoms / adjustments)	externe
CTRL (Group - conso accounts (1) - Telecoms / amortization of fixed assets)	externe
CTRL (Group - conso accounts (1) - Telecoms / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities)	externe
CTRL (Group - conso accounts (1) - Telecoms / impairment of goodwill and fixed assets)	externe
CTRL (Group - conso accounts (1) - Telecoms / share of profit/loss of associates)	externe
CTRL (Group - conso accounts (1) - Telecoms / EBIT)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / external purchases)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / labour expenses)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / other operating income & expenses (1))	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / operating taxes and levies)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / adjustments)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / amortization of fixed assets)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / effects resulting from business combinations, reclass. of cumulative translation adjustment from liquidated entities)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / impairment of goodwill and fixed assets)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / share of profit/loss of associates)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) - Group / EBIT)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs - Telecoms / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs - Telecoms / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs - Group / revenues)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs - Group / EBITDAaL)	externe	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) / % of revenues / adjusted EBITDA)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Telecoms - Financial

Front page'!A1	TELECOMS ACTIVITIES financial KPIs
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Revenues by country
Telecoms activities	10,291	10,395	10,414	10,375	20,705	20,771	10,505	10,585	10,945	10,921	21,450	21,506	42,155	42,277	10,267	10,317	10,288	10,553	20,555	20,870	10,552	10,509	-	1	-	-	-	1	-	-	-	-	(10,552)	(10,509)	(31,107)	(31,379)	(20,555)	(20,870)
yoy variance (cb)	1.0%	-0.4%	0.3%	0.8%	-0.2%	0.3%	0.3%	0.5%	2.6%	1.5%	-0.4%
France	4,409	4,431	4,470	4,593	8,880	9,024	4,551	4,693	4,734	4,744	9,285	9,437	18,165	18,461	4,415	4,404	4,577	4,546	8,992	8,950	4,676	4,483	1	-	-	-	1	-	-	-	-	-	(4,676)	(4,483)	(13,668)	(13,433)	(8,992)	(8,950)
yoy variance (cb)	0.5%	2.7%	1.6%	3.1%	0.2%	1.6%	1.6%	-0.2%	-0.7%	-0.5%	-4.1%
Europe	2,711	2,685	2,681	2,544	5,392	5,229	2,737	2,636	2,838	2,715	5,576	5,351	10,968	10,580	2,646	2,583	2,535	2,581	5,181	5,164	2,610	2,583	-	-	1	-	1	-	-	-	-	-	(2,610)	(2,583)	(7,791)	(7,747)	(5,181)	(5,164)
yoy variance (cb)	-1.0%	-5.1%	-3.0%	-3.7%	-4.3%	-4.0%	-3.5%	-2.4%	1.8%	-0.3%	-1.1%
Spain	1,318	1,287	1,306	1,216	2,624	2,503	1,310	1,237	1,328	1,211	2,639	2,448	5,263	4,951	1,282	1,188	1,213	1,180	2,495	2,368	1,231	1,176	-	-	1	-	1	-	-	-	-	-	(1,231)	(1,176)	(3,726)	(3,544)	(2,495)	(2,368)
yoy variance (cb)	-2.4%	-6.8%	-4.6%	-5.6%	-8.8%	-7.2%	-5.9%	-7.4%	-2.7%	-5.1%	-4.4%
Other european countries	1,396	1,401	1,378	1,329	2,774	2,729	1,431	1,402	1,513	1,506	2,943	2,908	5,717	5,638	1,366	1,397	1,323	1,403	2,689	2,800	1,382	1,411	-	(1)	(1)	-	(1)	-	-	1	-	-	(1,382)	(1,411)	(4,071)	(4,211)	(2,689)	(2,800)
yoy variance (cb)	0.3%	-3.6%	-1.6%	-2.0%	-0.4%	-1.2%	-1.4%	2.2%	6.1%	4.1%	2.0%
Eliminations	(2)	(2)	(3)	(1)	(5)	(4)	(4)	(3)	(3)	(2)	(7)	(5)	(12)	(9)	(2)	(2)	(1)	(2)	(4)	(4)	(3)	(4)	-	(1)	-	-	-	(1)	-	-	(1)	-	3	4	6	8	4	4
Africa & Middle East	1,360	1,445	1,382	1,401	2,742	2,845	1,402	1,474	1,399	1,515	2,801	2,989	5,543	5,834	1,389	1,488	1,359	1,555	2,748	3,043	1,474	1,652	-	(1)	-	-	-	(1)	-	-	-	-	(1,474)	(1,652)	(4,222)	(4,695)	(2,748)	(3,043)
yoy variance (cb)	6.2%	1.3%	3.8%	5.1%	8.3%	6.7%	5.2%	7.1%	14.4%	10.7%	12.0%
Enterprise	1,918	1,934	1,990	1,925	3,908	3,859	1,931	1,898	2,074	2,050	4,006	3,948	7,914	7,807	1,900	1,907	1,889	1,932	3,789	3,840	1,891	1,864	-	-	1	-	1	-	-	-	-	1	(1,891)	(1,864)	(5,680)	(5,703)	(3,789)	(3,840)
yoy variance (cb)	0.8%	-3.3%	-1.3%	-1.7%	-1.2%	-1.4%	-1.4%	0.4%	2.3%	1.3%	-1.4%
International carrier & shared services	371	374	375	355	746	728	373	352	375	370	748	722	1,495	1,450	374	364	355	379	729	743	353	392	-	(1)	-	-	1	(1)	1	-	-	-	(353)	(392)	(1,082)	(1,135)	(729)	(743)
yoy variance (cb)	0.7%	-5.4%	-2.4%	-5.7%	-1.4%	-3.6%	-3.0%	-2.5%	6.7%	2.0%	10.8%
Eliminations	(479)	(474)	(484)	(441)	(964)	(915)	(490)	(467)	(476)	(473)	(966)	(940)	(1,930)	(1,855)	(457)	(430)	(426)	(440)	(883)	(869)	(452)	(464)	(1)	-	-	-	(1)	-	-	-	-	1	452	464	1,335	1,334	883	869
Revenues by activity
Telecoms activities	1.01	10,291	10,395	10,414	10,375	20,705	20,771	10,505	10,585	10,945	10,921	21,450	21,506	42,155	42,277	10,267	10,317	10,288	10,553	20,555	20,870	10,552	10,509	-	1	-	-	-	1	-	-	-	-	(10,552)	(10,509)	(31,107)	(31,379)	(20,555)	(20,870)
yoy variance (cb)	1.0%	-0.4%	0.3%	0.8%	-0.2%	0.3%	0.3%	0.5%	2.6%	1.5%	-0.4%
Convergent services	1.02	1,752	1,832	1,750	1,813	3,502	3,645	1,784	1,811	1,839	1,821	3,623	3,632	7,125	7,276	1,827	1,819	1,812	1,835	3,639	3,654	1,808	1,859	-	-	-	-	-	(1)	-	(1)	-	-	(1,808)	(1,859)	(5,447)	(5,513)	(3,639)	(3,654)
yoy variance (cb)	4.6%	3.6%	4.1%	1.5%	-1.0%	0.2%	2.1%	-0.4%	1.3%	0.4%	2.9%
Mobile only services	1.03	2,585	2,595	2,597	2,526	5,182	5,122	2,628	2,597	2,604	2,599	5,232	5,196	10,414	10,317	2,537	2,565	2,484	2,624	5,021	5,189	2,582	2,726	-	1	-	-	-	-	-	(1)	-	-	(2,582)	(2,726)	(7,603)	(7,915)	(5,021)	(5,189)
yoy variance (cb)	0.4%	-2.7%	-1.2%	-1.2%	-0.2%	-0.7%	-0.9%	1.1%	5.7%	3.3%	5.6%
Fixed only services	1.04	2,390	2,334	2,377	2,339	4,767	4,673	2,339	2,307	2,367	2,298	4,706	4,605	9,474	9,278	2,308	2,277	2,321	2,257	4,630	4,533	2,306	2,244	-	-	-	-	1	-	1	-	1	(1)	(2,306)	(2,244)	(6,935)	(6,778)	(4,630)	(4,533)
yoy variance (cb)	-2.3%	-1.6%	-2.0%	-1.4%	-2.9%	-2.2%	-2.1%	-1.4%	-2.8%	-2.1%	-2.7%
IT & Integration services	1.05	707	779	774	776	1,480	1,556	772	760	875	941	1,646	1,701	3,127	3,256	763	802	759	844	1,522	1,646	756	797	(1)	1	(1)	-	(1)	-	1	(1)	-	-	(756)	(797)	(2,278)	(2,443)	(1,522)	(1,646)
yoy variance (cb)	10.3%	0.3%	5.1%	-1.6%	7.6%	3.3%	4.1%	5.1%	11.3%	8.2%	5.5%
Wholesale	1.06	1,899	1,934	1,962	2,128	3,861	4,062	2,014	2,128	2,032	2,064	4,046	4,193	7,907	8,255	1,920	1,867	2,121	2,038	4,042	3,906	2,125	1,855	-	-	-	1	-	1	-	-	1	1	(2,125)	(1,855)	(6,166)	(5,760)	(4,042)	(3,906)
yoy variance (cb)	1.9%	8.5%	5.2%	5.7%	1.6%	3.6%	4.4%	-2.8%	-3.9%	-3.4%	-12.7%
Equipment sales	1.07	722	650	702	534	1,424	1,184	733	718	959	918	1,691	1,636	3,116	2,821	643	712	533	679	1,176	1,392	712	727	-	-	(1)	-	-	1	1	1	-	1	(712)	(727)	(1,888)	(2,118)	(1,176)	(1,392)
yoy variance (cb)	-9.9%	-24.0%	-16.9%	-1.9%	-4.2%	-3.2%	-9.5%	10.8%	27.5%	18.4%	2.1%
Other revenues	1.08	237	270	251	259	488	529	235	264	270	280	505	544	993	1,073	268	275	258	276	526	551	263	301	-	-	-	-	-	-	-	-	-	-	(263)	(301)	(789)	(852)	(526)	(551)
yoy variance (cb)	14.2%	3.3%	8.6%	12.6%	3.4%	7.7%	8.1%	2.4%	6.9%	4.6%	14.5%
EBITDAaL
Telecoms activities	1.15	2,631	2,635	3,404	3,350	6,035	5,985	3,634	3,613	3,301	3,241	6,935	6,854	12,970	12,839	2,607	2,592	3,326	3,300	5,933	5,893	3,607	3,579	-	-	-	-	-	-	-	-	-	1	(3,607)	(3,579)	(9,540)	(9,471)	(5,933)	(5,893)
yoy variance (cb)	0.2%	-1.6%	-0.8%	-0.6%	-1.8%	-1.2%	-1.0%	-0.6%	-0.8%	-0.7%	-0.8%
France	3,284	3,301	3,862	3,862	7,146	7,163	3,252	3,181	-	-	(3,252)	(3,181)
yoy variance (cb)	0.5%	0.0%	0.2%	-2.2%
Europe	1,485	1,457	1,627	1,475	3,112	2,932	1,444	1,359	-	-	(1,444)	(1,359)
yoy variance (cb)	-1.9%	-9.4%	-5.8%	-5.9%
Spain	787	728	859	705	1,646	1,433	728	610	-	-	(728)	(610)
yoy variance (cb)	-7.5%	-18.0%	-13.0%	-16.2%
Other european countries	698	729	768	771	1,466	1,499	715	749	-	(1)	(715)	(749)
yoy variance (cb)	4.4%	0.3%	2.3%	4.7%
Eliminations	0	0	0	0	0	0	0	0	-	-	-	-
Africa & Middle East	871	935	915	1,030	1,785	1,964	898	1,051	(1)	(1)	(898)	(1,051)
yoy variance (cb)	7.3%	12.6%	10.0%	17.0%
Enterprise	578	471	624	552	1,202	1,023	486	484	-	-	(486)	(484)
yoy variance (cb)	-18.5%	-11.5%	-14.9%	-0.5%
International carrier & shared services	(183)	(179)	(93)	(65)	(276)	(244)	(148)	(182)	-	-	148	182
yoy variance (cb)	-1.9%	-30.0%	-11.4%	23.6%
Eliminations	0	0	0	0	0	0	0	-	-	-	-
eCAPEX
Telecoms activities	1.20	1,623	1,574	1,862	1,567	3,486	3,142	1,708	1,723	2,035	2,238	3,743	3,961	7,229	7,102	1,559	1,754	1,556	2,079	3,115	3,832	1,718	1,707	1	1	-	-	1	-	-	(1)	-	(1)	(1,718)	(1,707)	(4,833)	(5,540)	(3,115)	(3,832)
yoy variance (cb)	-3.0%	-15.8%	-9.9%	0.9%	10.0%	5.8%	-1.8%	12.5%	33.6%	23.0%	-0.6%
France	1,862	1,635	2,190	2,113	4,052	3,748	1,647	2,171	-	-	(1,647)	(2,171)
yoy variance (cb)	-12.2%	-3.5%	-7.5%	31.8%
Europe	930	761	738	1,086	1,668	1,847	755	870	-	-	(755)	(870)
yoy variance (cb)	-18.2%	47.2%	10.7%	15.2%
Spain	529	392	283	577	812	969	392	457	-	-	(392)	(457)
yoy variance (cb)	-25.9%	103.9%	19.3%	16.6%
Other european countries	401	369	455	509	856	878	363	413	-	-	(363)	(413)
yoy variance (cb)	-8.2%	12.0%	2.5%	13.8%
Africa & Middle East	420	449	557	587	977	1,036	434	525	-	-	(434)	(525)
yoy variance (cb)	6.8%	5.4%	6.0%	21.0%
Enterprise	200	174	203	165	403	339	170	157	-	-	(170)	(157)
yoy variance (cb)	-13.0%	-18.9%	-16.0%	-8.0%
International carrier & shared services	73	123	55	10	128	133	110	110	-	-	(110)	(110)
yoy variance (cb)	68.9%	-82.6%	3.7%	0.5%
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues by country - Telecoms activities)	interne	1	-	-	(2)	1	1	1	(1)	1	-	-	(1)	-	-	-	1	(1)	-	(1)	(1)	-	(1)	-	-	-	-	-	-
CTRL (revenues by country - Europe)	interne	(1)	(1)	-	-	(1)	1	-	-	-	-	1	-	-	-	-	-	-	-	1	-	-	-	-	-	-	-	-	-
CTRL (revenues by activity)	interne	(1)	1	1	-	1	-	-	-	(1)	-	1	(1)	(1)	1	1	-	-	-	(1)	(1)	-	-	-	-	-	-	-	-
CTRL (EBITDAaL - Telecoms activities)	interne	-	-	-	-	1	1	1	-	-	-	-	-
CTRL (EBITDAaL - Europe)	interne	-	-	-	(1)	-	-	1	-	-	-	-	-
CTRL (eCAPEX - Telecoms activities)	interne	1	-	-	-	1	(1)	(1)	(1)	-	-	-	-
CTRL (eCAPEX - Europe)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) / Telecoms activities / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) / Telecoms activities / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	0	-	-	-	-	-	-	-	-
CTRL (Group - conso accounts (1) / Telecoms activities / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Telecoms activities)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / France)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Europe)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Africa & Middle East)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Enterprise)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / International carrier & shared services)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues / Telecoms eliminations)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Telecoms activities)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / France)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Europe)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Africa & Middle East)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Enterprise)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / International carrier & shared services)	externe	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / Telecoms eliminations)	externe	-	-	-	-	-	-	-	-
CTRL (France financials / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe financials / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain financials / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Africa & Middle East / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Enterprise financials / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (International carrier & shared services financials / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (France financials / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe financials / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain financials / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Africa & Middle East / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Enterprise financials / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (International carrier & shared services financials / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (France financials / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe financials / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain financials / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Africa & Middle East / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Enterprise financials / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (International carrier & shared services financials / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (France financials / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe financials / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain financials / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Africa & Middle East / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Enterprise financials / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (International carrier & shared services financials / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Telecoms KPIs

Front page'!A1	TELECOMS ACTIVITIES operational KPIs
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Group KPIs
Customer base
Group accesses (excl. MVNOs)	2.01	250,248	252,900	255,148	252,650	253,725	253,076	256,983	259,204	261,609	263,171	266,462
Convergent KPIs
Customer base
Convergent customers (excl. MVNOs) (1)	2.10	10,506	10,588	10,686	10,762	10,825	10,814	10,914	11,056	11,129	11,185	11,256
Mobile group KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	203,781	206,874	209,380	207,211	208,532	207,956	211,856	214,094	216,624	218,401	221,788
Contract	2.21	71,676	72,790	73,413	74,205	74,860	75,094	76,252	77,368	78,069	78,800	80,115
M2M	2.23	14,511	15,100	15,428	15,858	16,391	16,623	17,145	17,703	17,977	18,236	19,072
Excluding M2M	57,165	57,690	57,985	58,347	58,470	58,471	59,107	59,665	60,092	60,564	61,042
Prepaid	2.22	132,105	134,083	135,966	133,006	133,671	132,862	135,604	136,726	138,556	139,601	141,673
Mobile accesses (excl. MVNOs) - by offer	2.20	203,781	206,874	209,380	207,211	208,532	207,956	211,856	214,094	216,624	218,401	221,788
Convergent	2.24	18,425	18,654	18,933	19,154	19,291	19,233	19,484	19,826	19,991	20,160	20,371
Mobile only	2.25	185,356	188,219	190,447	188,057	189,241	188,722	192,371	194,268	196,633	198,241	201,417
Fixed group KPIs
Customer base
Fixed accesses	2.30	46,467	46,026	45,769	45,439	45,193	45,120	45,128	45,110	44,985	44,770	44,674
Retail accesses	2.31	30,191	29,894	29,740	29,544	29,349	29,322	29,357	29,442	29,400	29,316	29,301
Fixed broadband accesses - by technology	2.32	20,275	20,355	20,506	20,685	20,776	20,971	21,301	21,680	21,913	22,095	22,323
FTTH and cable	6,714	7,030	7,380	7,792	8,105	8,421	8,997	9,635	10,230	10,742	11,270
xDSL	12,309	12,031	11,784	11,474	11,176	10,940	10,561	10,198	9,820	9,451	9,104
LTE for fixed and others	1,251	1,293	1,342	1,419	1,495	1,611	1,743	1,848	1,863	1,902	1,950
Fixed broadband accesses - by offer	2.32	20,275	20,355	20,506	20,685	20,776	20,971	21,301	21,680	21,913	22,095	22,323
Convergent	2.34	10,506	10,588	10,686	10,762	10,825	10,814	10,914	11,056	11,129	11,185	11,256
Broadband only	2.35	9,769	9,766	9,820	9,923	9,952	10,158	10,387	10,624	10,784	10,910	11,067
Fixed narrowband accesses	2.36	9,916	9,539	9,234	8,859	8,572	8,351	8,055	7,762	7,487	7,222	6,978
Retail PSTN accesses	9,785	9,408	9,105	8,731	8,445	8,225	7,931	7,638	7,364	7,100	6,856
Other fixed accesses	131	131	129	127	127	126	124	124	123	122	121
Wholesale accesses	2.37	16,276	16,132	16,028	15,895	15,844	15,797	15,771	15,667	15,585	15,453	15,373
Internet features
IPTV and satellite accesses	9,658	9,712	9,847	9,952	9,993	10,049	10,188	10,347	10,437	10,660	10,568
FTTH and cable
FTTH and cable homes connectable	2.41	33,664	35,450	37,094	39,536	41,581	43,482	45,710	48,304	50,412	52,819	54,870
o/w FTTH homes connectable	32,231	34,061	35,749	38,238	40,358	42,321	44,564	47,195	49,332	51,787	53,838
Headcount
Headcount (end of periode - historical basis) (1)
Group	2.60	149,363	147,818	147,571	146,768	144,856	142,969	142,501	142,150	139,777	138,626	137,190
Mobile Financial Services	827	894	877	877	838	840	850	918	918	979	958
Telecoms activities	148,536	146,924	146,694	145,891	144,018	142,129	141,651	141,232	138,859	137,647	136,232
France	64,824	63,812	62,607	61,749	60,189	58,744	57,890	57,122	55,528	54,900	54,154
Europe	28,930	28,181	28,180	28,214	27,994	27,227	27,193	27,198	26,619	26,157	25,552
Spain	7,514	7,425	7,656	7,637	7,568	7,576	7,677	7,698	7,344	7,116	6,916
Other European countries	21,416	20,756	20,524	20,577	20,426	19,651	19,516	19,500	19,275	19,041	18,636
Poland	13,459	12,804	12,590	12,403	12,241	11,567	11,399	11,397	11,176	10,932	10,658
Belgium & Luxembourg	1,851	1,825	1,795	2,015	2,025	1,922	1,914	1,874	1,904	1,930	1,874
Central European countries	6,106	6,127	6,139	6,159	6,160	6,162	6,203	6,229	6,196	6,180	6,104
Africa & Middle East	14,942	14,890	14,872	14,547	14,423	14,499	14,553	14,622	14,641	14,530	14,394
Enterprise	25,935	26,361	27,418	27,726	27,718	27,905	28,340	28,553	28,546	28,532	28,716
International carrier & shared services	13,905	13,680	13,617	13,655	13,694	13,754	13,675	13,737	13,525	13,528	13,416
Headcount (average cumulated full time equivalent - historical basis) (1)
Group	2.61	136,109	135,804	135,544	135,619	134,688	134,085	133,808	133,787	132,704	132,153	131,572
Mobile Financial Services	813	835	846	849	836	831	832	848	944	942	946
Telecoms activities	135,296	134,970	134,698	134,770	133,852	133,254	132,977	132,939	131,761	131,211	130,626
France	54,332	54,133	53,899	53,720	52,285	51,909	51,643	51,476	50,149	49,927	49,695
Europe	28,236	27,956	27,755	27,718	27,459	27,107	26,903	26,807	26,294	26,000	25,712
Spain	6,896	6,884	6,894	6,931	7,001	7,017	7,030	7,052	6,887	6,749	6,655
Other European countries	21,340	21,072	20,860	20,786	20,459	20,089	19,874	19,755	19,408	19,251	19,057
Poland	13,494	13,229	13,016	12,881	12,363	12,031	11,835	11,720	11,341	11,210	11,049
Belgium & Luxembourg	1,777	1,768	1,757	1,809	1,977	1,938	1,903	1,885	1,881	1,873	1,863
Central European countries	6,069	6,075	6,088	6,096	6,119	6,120	6,136	6,150	6,185	6,168	6,146
Africa & Middle East	14,931	14,912	14,889	14,824	14,431	14,440	14,471	14,501	14,606	14,575	14,512
Enterprise	25,185	25,420	25,634	25,979	27,043	27,116	27,255	27,429	28,001	27,990	28,012
International carrier & shared services	12,612	12,549	12,521	12,529	12,632	12,682	12,704	12,726	12,710	12,719	12,696
(1) The headcount numbers reflect the Group's current consolidated scope (all associates are excluded).
NB D'ECARTS EN COLONNE > 2 k	0
NB D'ECARTS ENTRE ONGLETS > 2 k	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (group accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (consumer accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed narrowband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (headcount (end of periode) - Group)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (headcount (end of periode) - Telecoms activities)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (headcount (end of periode) - Europe)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (headcount (end of periode) - Other European countries)	interne	-	-	-	-	-	-	-	-	(1)	(1)	-	-
CTRL (headcount (average cumulated full time equivalent) - Group)	interne	-	(1)	-	-	-	-	(1)	-	(1)	-	-	-
CTRL (headcount (average cumulated full time equivalent) - Telecoms activities)	interne	-	-	-	-	2	-	1	-	1	-	(1)	-
CTRL (headcount (average cumulated full time equivalent) - Europe)	interne	-	-	1	1	(1)	1	(1)	-	(1)	-	-	-
CTRL (headcount (average cumulated full time equivalent) - Other European countries)	interne	-	-	(1)	-	-	-	-	-	1	-	(1)	-
CTRL (Convergent customers (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile convergents accesses (excl. MVNOs) )	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (contract mobile accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (contract mobile M2M accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (contract mobile excluding M2M accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (prepaid mobile accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile only accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband convergent accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband only accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed narrowband accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (wholesale accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (IPTV and satellite accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (homes connectable)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (FTTH homes connectable)	externe	-	-	-	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Orange - Market France KPIs

Front page'!A1	ORANGE Market France KPIs (1)
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs)	2.20	33,520	33,930	34,179	34,308	34,451	34,342	34,532	34,808	34,837	34,810	35,099
Contract	2.21	31,146	31,541	31,728	31,958	32,244	32,292	32,564	32,916	33,054	33,056	33,345
M2M	2.23	9,028	9,380	9,475	9,655	9,976	9,958	10,101	10,294	10,318	10,182	10,325
Excluding M2M	22,118	22,161	22,253	22,304	22,268	22,334	22,462	22,622	22,737	22,874	23,020
Prepaid	2.22	2,374	2,389	2,451	2,350	2,207	2,050	1,968	1,893	1,782	1,754	1,755
Market share
Mobile volume market share (in %)	2.27	35.3%	35.5%	35.2%	35.1%	35.1%	34.9%	34.9%	34.9%	34.9%	na	na
Fixed KPIs
Customer base
Fixed accesses - by market	2.30	33,265	33,032	32,789	32,523	32,294	32,141	31,952	31,695	31,445	31,160	30,958
Retail accesses (France operating segment)	2.31	16,652	16,512	16,395	16,243	16,100	16,044	15,952	15,872	15,784	15,692	15,630
Business accesses (Enterprise operating segment)	1,610	1,591	1,565	1,523	1,489	1,467	1,442	1,404	1,361	1,325	1,294
Wholesale accesses (France operating segment)	15,002	14,929	14,829	14,758	14,705	14,630	14,558	14,419	14,300	14,143	14,034
Fixed accesses - by technology	2.30	33,265	33,032	32,789	32,523	32,294	32,141	31,952	31,695	31,445	31,160	30,958
Fixed broadband accesses	2.32	11,757	11,798	11,862	11,909	11,942	12,001	12,094	12,197	12,288	12,354	12,433
FTTH	2,775	2,937	3,116	3,358	3,551	3,789	4,152	4,542	4,930	5,287	5,632
xDSL (2)	8,940	8,822	8,707	8,514	8,356	8,177	7,877	7,586	7,289	6,996	6,725
o/w Naked ADSL	2.33	7,333	7,285	7,244	7,131	7,041	6,912	6,688	6,478	6,254	6,023	5,810
LTE for fixed and others (2)	41	39	39	37	36	35	66	68	69	72	75
Fixed narrowband accesses	2.36	6,506	6,305	6,098	5,857	5,646	5,510	5,300	5,079	4,857	4,662	4,492
PSTN accesses	6,470	6,269	6,062	5,821	5,610	5,474	5,263	5,043	4,821	4,627	4,457
Other fixed accesses	35	35	36	36	36	36	36	36	36	35	35
Wholesale accesses	2.37	15,002	14,929	14,829	14,758	14,705	14,630	14,558	14,419	14,300	14,143	14,034
o/w Full unbundling	10,584	10,318	10,053	9,739	9,461	9,182	8,804	8,324	7,873	7,460	7,082
Market share
	Broadband volume market share (in %)	2.39	40.2%	40.2%	40.2%	40.0%	40.0%	40.0%	40.0%	39.8%	39.8%	na	na
Net adds broadband market share (in %)	2.40	28.0%	40.0%	31.0%	23.0%	28.0%	41.0%	43.0%	36.0%	43.0%	na	na
(1) Accesses in France of "France" and "Enterprise" operating segments.
(2) 3Q 2020 : Including reallocation of 32k customers from xDSL customer base to "LTE for fixed and others" customer base.
NB D'ECARTS EN COLONNE > 2 k	0
NB D'ECARTS ENTRE ONGLETS > 2 k	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - contract)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - by market)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - by access)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed narrowdband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - contract)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - contract M2M)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - excluding M2M)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - consumer accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - business accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - wholesale accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses - xDSL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses - o/w naked xDSL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses - FTTH accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed narrowband accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses - other group fixed lines)	externe	-	0	(0)	-	-	-	-	-	-	-	-	-
CTRL (wholesale accesses)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (wholesale accesses - o/w full unbundling)	externe	-	-	0	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

France Financial

Front page'!A1	FRANCE financial KPIs
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Revenues	4,409	4,431	4,470	4,593	8,880	9,024	4,551	4,693	4,734	4,744	9,285	9,437	18,165	18,461	4,415	4,404	4,577	4,546	8,992	8,950	4,676	4,483	1	-	-	-	1	-	-	-	-	-	(4,676)	(4,483)	(13,668)	(13,433)	(8,992)	(8,950)
yoy variance (cb)	0.5%	2.7%	1.6%	3.1%	0.2%	1.6%	1.6%	-0.2%	-0.7%	-0.5%	-4.1%
Retail services (B2C+B2B)	1.09	2,693	2,692	2,683	2,684	5,376	5,377	2,703	2,691	2,731	2,696	5,434	5,387	10,810	10,764	2,692	2,688	2,684	2,695	5,377	5,383	2,691	2,723	-	1	-	-	-	1	-	-	1	-	(2,691)	(2,723)	(8,067)	(8,106)	(5,377)	(5,383)
yoy variance (cb)	0.0%	0.1%	0.0%	-0.4%	-1.3%	-0.9%	-0.4%	-0.2%	0.4%	0.1%	1.2%
Convergent services	1.02	1,078	1,137	1,087	1,131	2,165	2,268	1,109	1,137	1,149	1,155	2,258	2,292	4,423	4,559	1,137	1,154	1,131	1,163	2,268	2,317	1,137	1,180	-	-	-	-	-	(1)	-	(1)	-	-	(1,137)	(1,180)	(3,405)	(3,497)	(2,268)	(2,317)
yoy variance (cb)	5.4%	4.1%	4.7%	2.5%	0.5%	1.5%	3.1%	1.5%	2.9%	2.2%	3.8%
Mobile only services	1.03	580	565	577	559	1,157	1,124	579	564	565	558	1,144	1,122	2,301	2,245	563	559	557	563	1,120	1,122	561	577	-	-	-	-	-	(1)	-	(1)	-	-	(561)	(577)	(1,681)	(1,699)	(1,120)	(1,122)
yoy variance (cb)	-2.7%	-3.1%	-2.9%	-2.7%	-1.2%	-1.9%	-2.4%	-0.7%	1.2%	0.2%	2.8%
Fixed only services	1.04	1,034	991	1,020	995	2,054	1,986	1,015	990	1,017	983	2,032	1,974	4,086	3,959	993	975	997	968	1,990	1,944	993	966	-	-	-	1	-	-	-	(1)	-	1	(993)	(966)	(2,983)	(2,909)	(1,990)	(1,944)
yoy variance (cb)	-4.2%	-2.5%	-3.3%	-2.4%	-3.3%	-2.9%	-3.1%	-1.8%	-2.8%	-2.3%	-2.7%
o/w fixed only broadband services	667	676	670	686	1,337	1,363	674	689	688	696	1,362	1,385	2,699	2,748	678	703	689	712	1,367	1,415	691	721	-	1	-	-	-	1	-	-	-	-	(691)	(721)	(2,058)	(2,136)	(1,367)	(1,415)
yoy variance (cb)	1.4%	2.5%	1.9%	2.2%	1.2%	1.7%	1.8%	3.6%	3.4%	3.5%	4.2%
o/w fixed only narrowband services	367	315	350	308	717	623	340	301	329	287	670	589	1,387	1,212	315	272	308	257	623	529	301	245	-	-	1	1	1	1	-	-	-	-	(301)	(245)	(924)	(774)	(623)	(529)
yoy variance (cb)	-14.2%	-12.0%	-13.2%	-11.5%	-12.8%	-12.1%	-12.6%	-13.5%	-16.7%	-15.1%	-18.6%
IT & integration services	1.05	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Wholesale	1.06	1,303	1,336	1,375	1,535	2,678	2,871	1,396	1,543	1,424	1,452	2,821	2,995	5,498	5,866	1,319	1,286	1,519	1,434	2,838	2,720	1,526	1,291	-	-	1	-	-	-	(1)	-	-	-	(1,526)	(1,291)	(4,364)	(4,011)	(2,838)	(2,720)
yoy variance (cb)	2.6%	11.7%	7.2%	10.5%	1.9%	6.2%	6.7%	-2.5%	-5.6%	-4.2%	-15.4%
Equipment sales	1.07	297	252	281	206	578	458	335	302	439	427	773	729	1,351	1,187	252	269	206	254	458	523	302	300	-	-	(1)	-	(1)	-	-	-	-	-	(302)	(300)	(760)	(823)	(458)	(523)
yoy variance (cb)	-15.2%	-26.7%	-20.8%	-9.8%	-2.6%	-5.7%	-12.2%	6.6%	23.4%	14.2%	-0.4%
Other revenues	1.08	117	151	132	167	248	318	118	157	140	169	257	326	506	644	151	162	168	163	319	325	157	169	(1)	-	(1)	-	(1)	-	1	-	-	-	(157)	(169)	(476)	(494)	(319)	(325)
yoy variance (cb)	29.3%	27.0%	28.1%	33.3%	21.0%	26.6%	27.3%	6.9%	-2.7%	1.9%	7.3%
EBITDAaL	1.15	3,284	3,301	3,862	3,862	7,146	7,163	3,252	3,181	-	-	(3,252)	(3,181)
% of revenues	37.0%	36.6%	41.6%	40.9%	39.3%	38.8%	36.2%	35.5%
eCAPEX	1.20	1,862	1,635	2,190	2,113	4,052	3,748	1,647	2,171	-	-	(1,647)	(2,171)
% of revenues	21.0%	18.1%	23.6%	22.4%	22.3%	20.3%	18.3%	24.3%
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	(1)	(2)	-	-	(1)	(1)	-	-	-	-	(1)	-	1	-	(1)	(1)	1	(1)	(1)	-	-	-	-	-	-	-	-
CTRL (retail services revenues)	interne	-	(1)	(1)	(1)	-	(1)	-	-	-	-	-	(1)	-	1	(1)	-	(1)	1	(1)	-	-	-	-	-	-	-	-	-
CTRL (fixed only services revenues)	interne	-	-	-	1	-	-	1	-	-	-	-	-	-	(1)	-	-	-	(1)	-	-	1	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting /EBITDAaL / % of revenues)	externe	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

France KPIs

Front page'!A1	FRANCE operational KPIs
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Convergent KPIs
Customer base
Convergent customers (excl. MVNOs)	2.10	5,698	5,734	5,770	5,797	5,802	5,796	5,816	5,843	5,851	5,858	5,878
Number of mobile accesses per convergent offer	1.6	1.7	1.7	1.7	1.7	1.7	1.7	1.7	1.7	1.7	1.7
Quarterly ARPO (per month, in euros)
Convergent ARPO	2.11	67.0	66.9	67.6	69.5	68.9	68.7	68.8	69.0	68.8	69.2	69.8
yoy variance (cb)	-0.8%	0.5%	-0.2%	2.2%	2.3%	2.2%	1.2%	-1.2%	-0.1%	0.7%	1.6%
Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	21,621	21,697	21,849	21,795	21,595	21,467	21,511	21,521	21,442	21,556	21,679
Contract	2.21	19,247	19,308	19,398	19,445	19,388	19,417	19,543	19,629	19,660	19,802	19,924
M2M	2.23	15	15	15	15	15	15	16	15	15	15	16
Excluding M2M	19,232	19,293	19,383	19,430	19,373	19,402	19,527	19,614	19,645	19,787	19,908
Prepaid	2.22	2,374	2,389	2,451	2,350	2,207	2,050	1,968	1,893	1,782	1,754	1,755
Mobile accesses (excl. MVNOs) - by offer	2.20	21,621	21,697	21,849	21,795	21,595	21,467	21,511	21,521	21,442	21,556	21,679
Convergent	2.24	9,365	9,468	9,585	9,694	9,724	9,692	9,756	9,807	9,811	9,842	9,913
Mobile only	2.25	12,256	12,228	12,264	12,101	11,871	11,775	11,755	11,714	11,632	11,714	11,766
M2M	2.23	15	15	15	15	15	15	16	15	15	15	16
Contract excluding M2M	9,867	9,825	9,798	9,736	9,649	9,710	9,771	9,807	9,835	9,945	9,995
Prepaid	2.22	2,374	2,389	2,451	2,350	2,207	2,050	1,968	1,893	1,782	1,754	1,755
Commercial offers
Open	9,365	9,468	9,585	9,694	9,724	9,692	9,756	9,807	9,811	9,842	9,913
o/w Open multi-lignes	3,643	3,711	3,795	3,877	3,895	3,878	3,923	3,944	3,935	3,951	4,003
Sosh	3,849	3,865	3,909	3,928	3,925	4,029	4,162	4,244	4,298	4,406	4,469
Quarterly churn
Contract churn excluding M2M	2.29	12.3%	10.9%	12.1%	13.3%	11.7%	9.5%	13.0%	13.0%	11.6%	10.8%	11.0%
Quarterly ARPO (per month, in euros)
Mobile only blended ARPO	2.28	16.9	17.0	17.0	17.1	16.7	16.6	16.9	16.9	16.9	17.0	17.2
yoy variance (cb)	-0.4%	0.0%	-0.8%	1.1%	-0.5%	-1.2%	0.3%	0.0%	1.5%	2.6%	2.0%
Mobile only contract ARPO	20.0	20.0	20.1	20.3	19.7	19.4	19.5	19.4	19.3	19.3	19.4
Mobile only prepaid ARPO	4.4	4.6	4.8	4.2	4.1	3.9	4.5	4.3	4.1	4.2	4.6
Network coverage
% 4G coverage of population	99%	99%	99%	99%	99%	99%	99%	99%	99%	99%	99%
Fixed KPIs
Customer base
Fixed accesses	2.30	31,655	31,441	31,224	31,001	30,805	30,674	30,510	30,291	30,084	29,835	29,664
Retail accesses	2.31	16,652	16,512	16,395	16,243	16,100	16,044	15,952	15,872	15,784	15,692	15,630
Fixed broadband accesses - by technology	2.32	11,502	11,543	11,609	11,658	11,694	11,755	11,851	11,955	12,050	12,118	12,198
FTTH	2,759	2,920	3,097	3,337	3,529	3,766	4,127	4,515	4,900	5,253	5,597
xDSL (2)	8,702	8,584	8,473	8,284	8,130	7,954	7,658	7,373	7,081	6,792	6,526
o/w Naked xDSL	2.33	7,295	7,243	7,199	7,082	6,991	6,860	6,636	6,424	6,199	5,968	5,753
LTE for fixed and others (2)	41	39	39	37	36	35	66	68	69	72	75
Fixed broadband accesses - by offer	2.32	11,502	11,543	11,609	11,658	11,694	11,755	11,851	11,955	12,050	12,118	12,198
Convergent	2.34	5,698	5,734	5,770	5,797	5,802	5,796	5,816	5,843	5,851	5,858	5,878
Broadband only	2.35	5,805	5,809	5,839	5,861	5,893	5,959	6,035	6,112	6,199	6,261	6,320
Fixed narrowband accesses	2.36	5,150	4,969	4,786	4,585	4,406	4,289	4,101	3,917	3,735	3,574	3,432
Retail PSTN accesses	5,115	4,934	4,750	4,550	4,369	4,253	4,065	3,880	3,699	3,539	3,397
Other fixed accesses (1)	35	35	36	36	36	36	36	36	36	35	35
Wholesale accesses	2.37	15,002	14,929	14,829	14,758	14,705	14,630	14,558	14,419	14,300	14,143	14,034
FTTx	1,695	1,934	2,151	2,465	2,746	3,005	3,377	3,785	4,192	4,523	4,859
Copper (xDSL+PSTN)	13,307	12,995	12,679	12,293	11,960	11,624	11,181	10,635	10,108	9,621	9,175
o/w Full unbundling	10,584	10,318	10,053	9,739	9,461	9,182	8,804	8,324	7,873	7,460	7,082
Quarterly ARPO (per month, in euros)
Fixed only broadband ARPO	2.38	36.4	36.5	36.5	36.9	36.3	36.6	36.1	35.8	35.8	35.7	35.9
yoy variance (cb)	-2.9%	-1.7%	-2.5%	-0.2%	-0.5%	0.2%	-1.1%	-3.0%	-1.6%	-2.7%	-1.0%
Internet features
IPTV and satellite accesses	7,103	7,153	7,204	7,269	7,308	7,395	7,484	7,612	7,712	7,954	7,856
FTTH
FTTH homes connectable	2.41	12,412	13,500	14,581	16,281	17,835	19,268	20,889	22,893	24,414	26,113	27,444
(1) Including payphone.
(2) 3Q 2020 : Including reallocation of 32k customers from xDSL customer base to "LTE for fixed and others" customer base.
NB D'ECARTS EN COLONNE > 2 k	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (number of mobile accesses per convergent offer)	interne	-	-	-	-	0	-	0	0	0	-	0	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - contract)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile only accesses (excl. MVNOs) - contract - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile only accesses (excl. MVNOs) - prepaid)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Open)	interne	0	0	(0)	0	0	0	(0)	(0)	(0)	0	-	-
CTRL (fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (retail accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed narrowband accesses)	interne	-	0	(0)	-	-	-	-	-	-	-	-	-
CTRL (wholesale accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Europe Financial

Front page'!A1	EUROPE financial KPIs
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Europe
Revenues by activity
Revenues	2,711	2,685	2,681	2,544	5,392	5,229	2,737	2,636	2,838	2,715	5,576	5,351	10,968	10,580	2,646	2,583	2,535	2,581	5,181	5,164	2,610	2,583	-	-	1	-	1	-	-	-	-	-	(2,610)	(2,583)	(7,791)	(7,747)	(5,181)	(5,164)
yoy variance (cb)	-1.0%	-5.1%	-3.0%	-3.7%	-4.3%	-4.0%	-3.5%	-2.4%	1.8%	-0.3%	-1.1%
Retail services (B2C+B2B)	1.09	1,836	1,831	1,818	1,765	3,655	3,596	1,855	1,771	1,858	1,781	3,713	3,552	7,368	7,147	1,808	1,727	1,761	1,724	3,569	3,451	1,758	1,741	1	-	-	-	1	(1)	-	(1)	-	-	(1,758)	(1,741)	(5,327)	(5,192)	(3,569)	(3,451)
yoy variance (cb)	-0.3%	-2.9%	-1.6%	-4.5%	-4.2%	-4.3%	-3.0%	-4.5%	-2.1%	-3.3%	-1.0%
Convergent services	1.02	672	695	665	682	1,337	1,377	675	673	690	667	1,365	1,340	2,702	2,717	690	666	681	672	1,371	1,337	671	679	-	-	-	-	-	-	-	-	-	(1)	(671)	(679)	(2,042)	(2,017)	(1,371)	(1,337)
yoy variance (cb)	3.4%	2.5%	3.0%	-0.2%	-3.4%	-1.8%	0.5%	-3.6%	-1.4%	-2.5%	1.2%
Mobile only services	1.03	825	781	817	744	1,642	1,525	834	766	807	747	1,641	1,513	3,283	3,038	772	719	741	715	1,514	1,434	761	732	-	-	-	-	-	-	-	-	1	-	(761)	(732)	(2,274)	(2,166)	(1,514)	(1,434)
yoy variance (cb)	-5.3%	-8.9%	-7.1%	-8.2%	-7.4%	-7.8%	-7.5%	-6.9%	-3.6%	-5.3%	-3.8%
Fixed only services	1.04	290	280	284	266	574	546	277	270	278	267	555	536	1,129	1,083	274	265	265	256	540	522	267	251	-	-	-	(1)	-	-	-	1	1	1	(267)	(251)	(806)	(772)	(540)	(522)
yoy variance (cb)	-3.5%	-6.2%	-4.9%	-2.7%	-4.1%	-3.4%	-4.1%	-3.3%	-3.4%	-3.3%	-5.7%
IT & integration services	1.05	49	74	52	73	101	147	68	61	83	101	151	162	252	310	71	77	73	81	144	158	60	79	-	-	-	-	-	1	-	1	-	-	(60)	(79)	(204)	(237)	(144)	(158)
yoy variance (cb)	51.0%	39.9%	45.3%	-9.5%	21.3%	7.5%	22.7%	7.7%	11.0%	9.4%	31.5%
Wholesale	1.06	466	478	469	474	935	952	506	480	500	492	1,007	972	1,942	1,924	471	454	473	472	944	926	476	452	-	-	1	-	1	-	-	-	-	-	(476)	(452)	(1,420)	(1,378)	(944)	(926)
yoy variance (cb)	2.5%	1.0%	1.8%	-5.3%	-1.6%	-3.5%	-0.9%	-3.7%	-0.2%	-2.0%	-5.0%
Equipment sales	1.07	358	331	356	280	713	611	339	355	436	409	775	764	1,488	1,375	323	368	276	349	598	718	346	347	(1)	-	-	-	(1)	-	-	-	(1)	1	(346)	(347)	(945)	(1,064)	(598)	(718)
yoy variance (cb)	-7.4%	-21.4%	-14.4%	4.8%	-6.2%	-1.4%	-7.6%	14.2%	26.8%	20.0%	0.2%
Other revenues	1.08	51	45	38	25	89	70	37	30	44	33	81	64	171	134	44	34	25	36	69	70	30	42	-	-	-	1	1	1	1	-	-	-	(30)	(42)	(99)	(112)	(69)	(70)
yoy variance (cb)	-11.8%	-33.4%	-21.0%	-18.8%	-24.6%	-21.9%	-21.5%	-22.9%	42.1%	0.9%	42.3%

EBITDAaL	1.15	1,485	1,457	1,627	1,475	3,112	2,932	1,444	1,359	-	-	(1,444)	(1,359)
% of revenues	27.5%	27.9%	29.2%	27.6%	28.4%	27.7%	27.9%	26.3%
eCAPEX	1.20	930	761	738	1,086	1,668	1,847	755	870	-	-	(755)	(870)
% of revenues	17.3%	14.5%	13.2%	20.3%	15.2%	17.5%	14.6%	16.8%
Spain
Revenues by activity
Revenues	1,318	1,287	1,306	1,216	2,624	2,503	1,310	1,237	1,328	1,211	2,639	2,448	5,263	4,951	1,282	1,188	1,213	1,180	2,495	2,368	1,231	1,176	-	-	1	-	1	-	-	-	-	-	(1,231)	(1,176)	(3,726)	(3,544)	(2,495)	(2,368)
yoy variance (cb)	-2.4%	-6.8%	-4.6%	-5.6%	-8.8%	-7.2%	-5.9%	-7.4%	-2.7%	-5.1%	-4.4%
Retail services (B2C+B2B)	1.09	953	910	936	869	1,889	1,779	933	860	938	837	1,871	1,697	3,760	3,476	910	818	869	797	1,779	1,614	860	792	-	-	-	-	-	-	-	-	-	(1)	(860)	(792)	(2,639)	(2,407)	(1,779)	(1,614)
yoy variance (cb)	-4.6%	-7.2%	-5.8%	-7.7%	-10.8%	-9.3%	-7.6%	-10.2%	-8.3%	-9.2%	-7.9%
Convergent services	1.02	530	517	518	502	1,049	1,020	518	488	525	477	1,043	965	2,092	1,984	517	469	502	465	1,020	933	488	465	1	1	-	-	1	-	-	(1)	1	(1)	(488)	(465)	(1,507)	(1,399)	(1,020)	(933)
yoy variance (cb)	-2.4%	-3.1%	-2.8%	-5.8%	-9.2%	-7.5%	-5.1%	-9.4%	-7.5%	-8.5%	-4.8%
Mobile only services	1.03	296	267	288	250	584	517	292	252	284	242	577	495	1,161	1,012	267	231	250	220	517	450	252	217	-	-	1	1	1	1	-	-	-	(1)	(252)	(217)	(769)	(668)	(517)	(450)
yoy variance (cb)	-10.0%	-13.1%	-11.5%	-13.8%	-14.7%	-14.2%	-12.9%	-13.6%	-12.3%	-12.9%	-13.9%
Fixed only services	1.04	125	124	128	114	254	238	121	118	127	115	247	233	501	471	124	116	114	110	238	225	118	107	1	-	(1)	-	-	-	-	-	-	(1)	(118)	(107)	(356)	(333)	(238)	(225)
yoy variance (cb)	-1.3%	-10.8%	-6.1%	-2.3%	-8.9%	-5.7%	-5.9%	-6.7%	-4.0%	-5.4%	-9.3%
IT & integration services	1.05	1	2	1	2	3	4	1	2	2	2	4	4	6	8	2	3	2	3	4	6	2	4	1	-	1	-	1	-	(1)	-	-	-	(2)	(4)	(6)	(10)	(4)	(6)
yoy variance (cb)	48.1%	64.4%	56.3%	77.2%	-5.8%	23.8%	37.4%	41.1%	43.9%	42.6%	68.4%
Wholesale	1.06	210	220	208	229	418	449	242	231	241	236	483	467	901	916	220	215	229	228	449	443	231	228	-	-	-	-	-	-	-	-	-	-	(231)	(228)	(680)	(671)	(449)	(443)
yoy variance (cb)	4.8%	10.4%	7.6%	-4.6%	-2.1%	-3.4%	1.7%	-2.3%	-0.5%	-1.4%	-1.4%
Equipment sales	1.07	155	145	162	118	317	263	136	145	149	139	285	284	602	547	141	155	115	155	255	310	139	156	-	-	-	-	-	-	-	-	(1)	-	(139)	(156)	(395)	(466)	(255)	(310)
yoy variance (cb)	-6.3%	-27.2%	-17.0%	7.0%	-7.2%	-0.5%	-9.2%	10.0%	35.6%	21.5%	11.9%
Other revenues	1.08	0	11	0	0	0	12	0	0	0	0	0	0	0	12	11	1	0	0	12	0	0	0	-	1	-	-	-	1	-	-	1	(1)	-	-	(11)	(1)	(12)	-
yoy variance (cb)	-	-	-	-	-	-	-	-95.4%	0.0%	-96.0%	140.8%
EBITDAaL	1.15	787	728	859	705	1,646	1,433	728	610	-	-	(728)	(610)
% of revenues	30.0%	29.1%	32.6%	28.8%	31.3%	28.9%	29.2%	25.8%
eCAPEX	1.20	529	392	283	577	812	969	392	457	-	-	(392)	(457)
% of revenues	20.2%	15.7%	10.7%	23.6%	15.4%	19.6%	15.7%	19.3%
Poland
Revenues by activity
Revenues	643	649	612	627	1,254	1,276	646	629	666	685	1,313	1,314	2,567	2,590	617	642	624	652	1,241	1,294	611	632	(1)	-	1	-	-	-	-	-	-	-	(611)	(632)	(1,852)	(1,926)	(1,241)	(1,294)
yoy variance (cb)	0.9%	2.6%	1.7%	-2.7%	2.8%	0.1%	0.9%	4.1%	4.5%	4.3%	3.3%
Retail services (B2C+B2B)	1.09	399	419	387	404	786	824	411	402	413	434	823	836	1,609	1,660	399	410	402	421	802	830	391	423	-	1	(1)	-	(1)	1	-	-	1	(1)	(391)	(423)	(1,192)	(1,254)	(802)	(830)
yoy variance (cb)	5.1%	4.5%	4.8%	-2.1%	5.2%	1.6%	3.2%	2.7%	4.5%	3.6%	8.2%
Convergent services	1.02	85	97	85	95	170	192	90	99	90	101	180	200	351	392	92	105	94	108	187	213	96	112	-	-	-	-	1	-	1	-	1	-	(96)	(112)	(282)	(325)	(187)	(213)
yoy variance (cb)	13.7%	11.5%	12.6%	9.5%	12.4%	10.9%	11.8%	13.7%	14.8%	14.3%	16.8%
Mobile only services	1.03	148	148	143	140	291	287	149	145	145	143	293	288	585	575	140	139	139	144	279	283	141	149	-	(1)	(1)	-	-	(1)	1	-	-	-	(141)	(149)	(420)	(432)	(279)	(283)
yoy variance (cb)	-0.3%	-2.5%	-1.4%	-2.3%	-1.2%	-1.8%	-1.6%	-1.1%	3.3%	1.1%	5.7%
Fixed only services	1.04	132	121	122	117	254	238	122	117	118	114	240	230	494	468	115	111	116	109	231	220	113	106	-	-	-	(1)	-	(1)	-	-	-	-	(113)	(106)	(344)	(326)	(231)	(220)
yoy variance (cb)	-8.1%	-4.5%	-6.4%	-4.1%	-3.5%	-3.8%	-5.1%	-3.8%	-6.2%	-5.0%	-6.5%
o/w fixed only broadband services	51	49	47	48	98	96	47	49	47	48	94	96	192	193	-	(1)	-	(1)	-	(1)	-	1	-	-	-	-	-	-	-	-
yoy variance (cb)	-3.8%	0.6%	-1.7%	2.4%	1.9%	2.1%	0.2%
o/w fixed only narrowband services	56	48	52	46	108	94	50	44	48	42	98	86	206	180	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	-14.7%	-11.8%	-13.3%	-13.0%	-12.1%	-12.5%	-12.9%
IT & integration services	1.05	34	54	36	53	70	107	50	42	60	76	110	118	181	225	51	55	53	59	104	115	41	56	-	-	-	-	1	-	1	-	-	1	(41)	(56)	(145)	(170)	(104)	(115)
yoy variance (cb)	58.4%	46.4%	52.2%	-17.4%	27.3%	6.9%	24.5%	7.7%	12.9%	10.3%	37.5%
Wholesale	1.06	130	139	126	136	255	275	132	133	125	137	257	270	512	545	132	132	135	132	267	264	129	108	(1)	-	-	-	(1)	-	-	-	-	-	(129)	(108)	(396)	(372)	(267)	(264)
yoy variance (cb)	7.3%	7.9%	7.6%	1.0%	9.5%	5.1%	6.4%	-0.5%	-2.3%	-1.4%	-16.8%
Equipment sales	1.07	85	71	78	68	163	139	81	73	106	90	187	163	350	303	67	76	68	73	135	149	71	75	-	-	-	-	-	1	-	1	-	-	(71)	(75)	(206)	(224)	(135)	(149)
yoy variance (cb)	-16.6%	-12.3%	-14.6%	-9.4%	-15.1%	-12.6%	-13.5%	12.2%	7.4%	9.8%	5.4%
Other revenues	1.08	29	19	21	19	50	38	23	20	22	23	45	44	95	82	19	25	19	26	37	52	20	26	-	-	-	1	-	1	-	-	(1)	1	(20)	(26)	(58)	(77)	(37)	(52)
yoy variance (cb)	-33.1%	-10.2%	-23.6%	-11.9%	6.8%	-2.8%	-13.7%	36.6%	41.4%	39.0%	30.7%
EBITDAaL	1.15	295	319	316	312	611	632	310	323	-	1	(310)	(323)
% of revenues	23.5%	25.0%	24.1%	23.8%	23.8%	24.4%	25.0%	25.0%
eCAPEX	1.20	215	186	168	220	383	405	181	195	-	(1)	(181)	(195)
% of revenues	17.1%	14.5%	12.8%	16.7%	14.9%	15.7%	14.5%	15.1%
Belgium & Luxembourg
Revenues by activity
Revenues	328	334	329	303	656	637	337	335	369	343	707	678	1,363	1,315	334	330	303	325	637	656	335	346	(1)	-	1	-	-	-	-	-	-	1	(335)	(346)	(972)	(1,001)	(637)	(656)
yoy variance (cb)	1.9%	-7.9%	-3.0%	-0.6%	-7.2%	-4.0%	-3.5%	-1.0%	7.5%	3.0%	3.3%
Retail services (B2C+B2B)	1.09	215	225	216	221	431	446	225	231	223	230	447	460	879	906	225	229	221	232	446	461	231	242	-	-	(1)	(1)	-	(1)	1	-	-	-	(231)	(242)	(677)	(703)	(446)	(461)
yoy variance (cb)	4.6%	2.1%	3.4%	2.6%	3.0%	2.8%	3.1%	1.9%	4.9%	3.4%	4.8%
Convergent services	1.02	38	52	41	55	79	106	44	57	48	58	93	114	172	221	52	60	55	63	106	124	57	65	-	(1)	1	(1)	1	(1)	-	1	(1)	1	(57)	(65)	(164)	(188)	(106)	(124)
yoy variance (cb)	35.8%	33.2%	34.5%	27.6%	20.0%	23.6%	28.6%	16.9%	15.5%	16.2%	14.6%
Mobile only services	1.03	154	148	153	142	308	291	155	150	150	145	306	295	614	585	148	141	142	141	291	282	150	149	1	1	1	-	2	-	-	(1)	1	-	(150)	(149)	(440)	(431)	(291)	(282)
yoy variance (cb)	-3.9%	-7.2%	-5.5%	-3.7%	-3.7%	-3.7%	-4.6%	-4.8%	-0.8%	-2.9%	-0.4%
Fixed only services	1.04	13	14	12	15	25	29	14	14	13	16	27	31	52	60	14	17	15	17	29	34	14	18	-	-	-	1	-	1	-	-	-	-	(14)	(18)	(43)	(52)	(29)	(34)
yoy variance (cb)	11.5%	20.4%	15.8%	5.6%	21.0%	13.2%	14.4%	20.3%	18.9%	19.6%	23.5%
IT & integration services	1.05	10	10	10	10	20	20	11	10	11	10	22	20	41	40	10	10	10	10	20	21	10	10	-	-	-	-	(1)	-	(1)	-	-	1	(10)	(10)	(30)	(30)	(20)	(21)
yoy variance (cb)	8.9%	-4.8%	1.9%	-11.4%	-1.1%	-6.4%	-2.5%	-2.5%	8.7%	2.9%	-0.7%
Wholesale	1.06	67	65	72	53	139	119	73	64	77	63	150	127	289	246	65	55	53	58	119	113	64	66	-	1	-	-	-	1	-	-	1	-	(64)	(66)	(182)	(179)	(119)	(113)
yoy variance (cb)	-2.1%	-26.0%	-14.6%	-12.7%	-17.3%	-15.0%	-14.8%	-16.0%	8.5%	-4.9%	3.0%
Equipment sales	1.07	31	33	30	23	61	56	30	33	53	43	83	76	144	132	33	41	23	29	56	70	33	26	-	-	-	-	-	-	-	-	-	-	(33)	(26)	(89)	(96)	(56)	(70)
yoy variance (cb)	4.4%	-21.9%	-8.4%	12.3%	-19.5%	-8.1%	-8.3%	25.3%	24.4%	24.9%	-22.6%
Other revenues	1.08	15	11	10	5	25	16	10	7	17	7	27	15	51	31	11	6	5	6	16	12	7	13	-	-	-	1	(1)	1	(1)	-	-	-	(7)	(13)	(23)	(25)	(16)	(12)
yoy variance (cb)	-25.4%	-50.9%	-35.8%	-23.9%	-57.0%	-44.9%	-40.5%	-49.5%	30.7%	-24.6%	75.5%
EBITDAaL	1.15	136	148	163	175	299	323	148	161	-	-	(148)	(161)
% of revenues	20.7%	23.3%	23.1%	25.9%	21.9%	24.6%	23.3%	24.6%
eCAPEX	1.20	80	65	100	113	180	178	65	81	-	-	(65)	(81)
% of revenues	12.2%	10.2%	14.2%	16.6%	13.2%	13.5%	10.2%	12.4%
Central Europe
Revenues by activity
Revenues	428	421	440	402	868	823	452	442	481	481	932	923	1,801	1,746	419	428	399	428	817	856	440	436	-	-	(1)	-	-	-	1	-	(1)	-	(440)	(436)	(1,258)	(1,292)	(817)	(856)
yoy variance (cb)	-1.7%	-8.7%	-5.2%	-2.1%	0.1%	-0.9%	-3.0%	2.1%	7.5%	4.7%	-0.9%
Retail services (B2C+B2B)	1.09	269	276	279	271	548	547	287	278	285	281	571	558	1,120	1,106	274	270	269	275	543	545	276	284	-	-	(1)	(1)	-	-	1	1	-	-	(276)	(284)	(819)	(829)	(543)	(545)
yoy variance (cb)	2.7%	-2.9%	-0.2%	-3.2%	-1.3%	-2.3%	-1.2%	-1.5%	2.3%	0.4%	3.0%
Convergent services	1.02	18	29	20	30	39	59	23	30	27	31	50	61	89	120	29	32	30	36	59	67	30	38	1	-	-	-	1	-	-	-	-	(1)	(30)	(38)	(89)	(106)	(59)	(67)
yoy variance (cb)	57.0%	46.5%	51.5%	33.5%	15.0%	23.5%	35.8%	9.4%	19.9%	14.7%	23.9%
Mobile only services	1.03	226	219	232	212	459	430	238	219	227	217	465	436	924	866	217	208	210	211	427	419	218	216	1	(1)	-	-	1	(1)	-	-	-	-	(218)	(216)	(645)	(635)	(427)	(419)
yoy variance (cb)	-3.3%	-8.9%	-6.1%	-8.0%	-4.7%	-6.4%	-6.3%	-4.0%	0.4%	-1.8%	-0.5%
Fixed only services	1.04	20	21	21	20	42	41	21	21	20	21	41	42	83	83	21	22	20	20	41	42	21	21	1	-	-	-	1	-	-	-	-	-	(21)	(21)	(62)	(63)	(41)	(42)
yoy variance (cb)	3.0%	-3.8%	-0.4%	-2.1%	6.6%	2.1%	0.8%	3.5%	0.2%	1.8%	-1.1%
IT & integration services	1.05	4	8	5	9	9	17	5	7	10	12	15	19	24	36	8	9	9	8	17	17	7	10	-	-	-	-	-	-	-	-	-	-	(7)	(10)	(24)	(27)	(17)	(17)
yoy variance (cb)	87.3%	77.0%	81.7%	55.5%	15.8%	28.3%	48.4%	13.5%	-6.3%	3.1%	30.9%
Wholesale	1.06	66	60	67	59	133	118	68	59	64	61	132	120	265	238	59	57	59	58	118	116	59	59	-	(1)	-	-	-	(1)	-	-	-	1	(59)	(59)	(177)	(174)	(118)	(116)
yoy variance (cb)	-9.5%	-12.7%	-11.1%	-13.1%	-4.8%	-9.1%	-10.1%	-3.2%	-0.7%	-2.0%	-0.5%
Equipment sales	1.07	86	82	86	70	173	152	93	103	127	137	219	241	392	393	82	97	70	92	151	189	103	90	1	-	(1)	1	-	1	-	-	(1)	-	(103)	(90)	(255)	(279)	(151)	(189)
yoy variance (cb)	-4.8%	-18.5%	-11.6%	11.7%	8.1%	9.6%	0.2%	18.7%	32.0%	24.8%	-12.1%
Other revenues	1.08	7	3	7	2	14	5	5	2	5	2	10	5	24	9	3	2	2	3	5	6	2	3	-	-	-	1	-	-	-	(1)	-	1	(2)	(3)	(7)	(8)	(5)	(6)
yoy variance (cb)	-57.0%	-76.3%	-66.8%	-47.6%	-55.9%	-52.0%	-60.8%	-17.3%	101.2%	25.4%	27.9%

Revenues by country
Revenues	428	421	440	402	868	823	452	442	481	481	932	923	1,801	1,746	419	428	399	428	817	856	440	436	-	-	(1)	-	-	-	1	-	(1)	-	(440)	(436)	(1,258)	(1,292)	(817)	(856)
Romania	265	257	268	242	534	499	279	273	299	304	578	577	1,112	1,076	257	264	242	268	499	532	273	273	1	-	-	-	1	-	-	-	-	-	(273)	(273)	(772)	(805)	(499)	(532)
Slovakia	132	132	138	129	271	261	138	136	147	144	285	280	556	541	132	133	129	130	261	263	136	131	1	-	-	-	1	-	-	-	-	-	(136)	(131)	(397)	(394)	(261)	(263)
Moldova	33	34	35	32	68	66	37	36	36	35	73	71	141	137	31	32	29	31	60	64	34	34	-	-	-	-	-	-	-	-	-	1	(34)	(34)	(94)	(97)	(60)	(64)
Eliminations	(2)	(2)	(2)	(1)	(4)	(3)	(2)	(3)	(2)	(2)	(4)	(4)	(8)	(7)	(2)	(2)	(2)	(1)	(3)	(3)	(2)	(1)	-	-	-	1	-	1	-	-	1	-	2	1	6	4	3	3
EBITDAaL	1.15	267	261	289	283	556	544	257	264	-	-	(257)	(264)
% of revenues	30.8%	31.7%	31.0%	30.6%	30.9%	31.2%	31.4%	30.9%
eCAPEX	1.20	107	118	186	177	293	295	117	136	-	-	(117)	(136)
% of revenues	12.3%	14.3%	20.0%	19.1%	16.3%	16.9%	14.4%	15.9%
Eliminations Europe
Eliminations of revenues	(6)	(6)	(5)	(4)	(10)	(10)	(9)	(7)	(6)	(5)	(15)	(12)	(25)	(22)	(5)	(5)	(4)	(5)	(10)	(10)	(7)	(8)	1	-	-	-	1	-	-	-	(1)	-	7	8	16	18	10	10
yoy variance (cb)
CTRL Europe
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues by countries)	interne	-	-	(1)	-	-	-	1	-	-	-	-	-	(1)	-	(1)	-	-	1	1	-	-	1	-	-	-	-	-	-
CTRL (revenues by activity)	interne	-	-	-	-	-	-	-	-	-	-	-	(1)	(1)	-	-	-	-	-	1	(1)	-	1	-	-	-	-	-	-
CTRL (retail services revenues)	interne	-	1	-	-	1	1	1	1	-	(1)	1	1	2	(1)	1	-	1	-	-	-	(1)	-	-	-	-	-	-	-
CTRL (EBITDAaL)	interne	-	1	-	-	-	-	1	1	-	-	-	-
CTRL (eCAPEX)	interne	(1)	-	1	(1)	-	-	-	1	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / % of revenues)	externe	-	-	-	-	-	-	-	-
CTRL Spain
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	1	-	-	-	-	(1)	1	-	(1)	-	-	-	-	-	(1)	-	-	-	1	1	-	-	-	-	-	-	-
CTRL (retail services revenues)	interne	1	-	1	1	(1)	-	1	-	-	1	-	-	-	1	-	(1)	1	(1)	-	-	-	(1)	-	-	-	-	-	-
CTRL Poland
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	-	1	(1)	1	-	(1)	-	-	1	1	1	(1)	-	1	(1)	-	1	1	(2)	-	-	-	-	-	-	-	-
CTRL (retail services revenues)	interne	-	(1)	1	(1)	1	-	-	(1)	-	-	-	-	(2)	-	1	-	-	1	1	(1)	-	-	-	-	-	-	-	-
CTRL Belgium & Luxembourg
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	1	1	-	(1)	-	-	-	-	1	(1)	-	-	-	1	-	-	1	-	-	-	(1)	-	-	-	-	-	-
CTRL (retail services revenues)	interne	-	1	-	(1)	(1)	-	1	-	1	1	(1)	-	-	-	1	1	(1)	1	-	-	-	-	-	-	-	-	-	-
CTRL Europe centrale
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues by activity)	interne	1	(1)	2	-	(1)	1	(1)	1	1	-	-	(1)	-	1	-	1	(1)	-	(1)	-	-	(1)	-	-	-	-	-	-
CTRL (revenues by country EC)	interne	-	-	1	-	(1)	-	-	-	1	-	-	(1)	-	(1)	1	1	1	-	-	-	(1)	(1)	-	-	-	-	-	-
CTRL (retail services revenues)	interne	1	(1)	1	-	(1)	-	-	1	1	-	-	-	-	1	(1)	(1)	-	-	(1)	-	-	(1)	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Europe KPIs

Front page'!A1	EUROPE operational KPIs
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Europe - Convergent KPIs
Customer base
B2C convergent customers (excl. MVNOs)	2.10	4,808	4,854	4,917	4,965	5,023	5,018	5,098	5,213	5,278	5,327	5,378
Spain - Convergent KPIs
Customer base
Convergent customers (excl. MVNOs)	2.10	3,082	3,062	3,040	2,996	2,994	2,949	2,962	3,000	3,011	3,020	3,027
Number of mobile accesses per convergent offer	1.9	1.9	1.9	2.0	2.0	2.0	2.0	2.0	2.0	2.0	2.1
Quarterly ARPO (per month, in euros)
Convergent ARPO (2)	2.11	58.1	57.5	57.9	59.1	58.3	57.5	56.6	54.6	53.3	52.8	52.7
yoy variance (cb)	1.8%	-1.1%	-1.1%	0.4%	0.3%	-0.1%	-2.4%	-7.6%	-8.4%	-8.1%	-6.8%
Poland - Convergent KPIs
Customer base
Convergent customers (excl. MVNOs)	2.10	1,276	1,307	1,331	1,369	1,387	1,410	1,441	1,483	1,503	1,517	1,531
Number of mobile lines per convergent offer	1.9	1.9	1.9	1.9	1.9	1.9	1.9	1.9	1.9	1.9	1.9
Quarterly ARPO (per month, in PLN)
Convergent ARPO	2.11	101.4	101.9	103.4	102.8	104.8	105.4	105.5	107.2	109.6	111.4	113.3
yoy variance (cb)	0.7%	-0.4%	0.4%	0.9%	3.3%	3.4%	2.0%	4.2%	4.6%	5.6%	7.4%
Belgium & Luxembourg - Convergent KPIs
Customer base
B2C convergent customers (excl. MVNOs)	2.10	185	199	214	237	256	264	279	289	304	314	325
Belgium quarterly ARPO (per month, in euros)
B2C convergent ARPO	2.11	77.4	76.8	77.7	76.7	75.9	75.6	75.4	73.6	73.8	73.6	73.1
yoy variance (cb)	7.7%	4.1%	1.3%	1.6%	-1.9%	-1.5%	-3.0%	-4.0%	-2.8%	-2.7%	-3.1%
Central Europe - Convergent KPIs
Customer base
Convergent customers (excl. MVNOs)	2.10	265	286	331	364	386	395	417	441	461	476	495
Europe - Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	49,876	50,341	50,868	50,934	50,647	50,098	50,955	50,934	50,895	51,398	52,420
Contract (1)	2.21	35,870	36,197	36,511	36,800	36,894	37,009	37,581	38,029	38,313	38,765	39,616
M2M	2.23	5,338	5,565	5,782	6,021	6,214	6,459	6,809	7,165	7,386	7,748	8,410
Excluding M2M	30,532	30,632	30,729	30,779	30,679	30,550	30,772	30,864	30,927	31,017	31,206
Prepaid	2.22	14,006	14,144	14,357	14,134	13,753	13,089	13,374	12,906	12,581	12,633	12,804
Mobile accesses (excl. MVNOs) - by offer	2.20	49,876	50,341	50,868	50,934	50,647	50,098	50,955	50,934	50,895	51,398	52,420
Convergent	2.24	9,060	9,186	9,348	9,460	9,567	9,541	9,728	10,020	10,180	10,317	10,458
Mobile only	2.25	40,816	41,155	41,520	41,473	41,080	40,557	41,227	40,915	40,715	41,081	41,961
M2M	2.23	5,338	5,565	5,782	6,021	6,214	6,459	6,809	7,165	7,386	7,748	8,410
Contract excluding M2M (1)	21,472	21,446	21,381	21,319	21,113	21,009	21,043	20,844	20,747	20,700	20,747
Prepaid	2.22	14,006	14,144	14,357	14,134	13,753	13,089	13,374	12,906	12,581	12,633	12,804
(1) Including cleaning of inactive base of -224k mobile contract customers in Slovakia in 4Q 2020.
Spain - Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	16,187	16,386	16,379	16,313	16,109	15,863	16,021	15,913	15,912	16,072	16,238
Contract	2.21	13,514	13,635	13,722	13,743	13,693	13,651	13,780	13,979	14,086	14,234	14,469
M2M	2.23	2,043	2,127	2,202	2,274	2,351	2,428	2,531	2,646	2,730	2,841	3,001
Excluding M2M	11,471	11,508	11,520	11,469	11,342	11,223	11,249	11,333	11,357	11,393	11,469
Prepaid	2.22	2,673	2,751	2,657	2,569	2,416	2,212	2,241	1,934	1,825	1,839	1,769
Mobile accesses (excl. MVNOs) - by offer	2.20	16,187	16,386	16,379	16,313	16,109	15,863	16,021	15,913	15,912	16,072	16,238
Convergent	2.24	5,841	5,857	5,884	5,849	5,871	5,787	5,849	5,994	6,072	6,147	6,224
Mobile only	2.25	10,345	10,529	10,495	10,464	10,238	10,076	10,172	9,919	9,840	9,925	10,015
M2M	2.23	2,043	2,127	2,202	2,274	2,351	2,428	2,531	2,646	2,730	2,841	3,001
Contract excluding M2M	5,629	5,652	5,636	5,620	5,471	5,435	5,400	5,339	5,285	5,246	5,245
Prepaid	2.22	2,673	2,751	2,657	2,569	2,416	2,212	2,241	1,934	1,825	1,839	1,769
Market share
Mobile volume market share (in %)	2.27	25.6%	25.5%	25.2%	24.8%	24.3%	23.9%	23.7%	23.3%	23.1%	na	na
Quarterly churn
Contract churn excluding M2M	2.29	22.1%	19.6%	21.5%	22.9%	21.2%	13.8%	21.5%	23.0%	20.5%	17.2%	16.5%
Quarterly ARPO (per month, in euros)
Mobile only blended ARPO	2.28	12.3	11.9	12.0	11.9	11.5	11.1	11.3	11.2	11.0	10.7	10.6
yoy variance (cb)	0.7%	-5.5%	-4.8%	-3.6%	-6.4%	-6.8%	-6.4%	-5.9%	-3.8%	-3.8%	-5.6%
Contract ARPO	16.0	15.7	15.5	15.3	14.8	14.2	14.2	13.8	13.4	12.8	12.6
Prepaid ARPO	4.3	4.1	4.9	4.5	4.2	3.7	4.2	4.5	4.4	4.5	4.9
Network coverage
% 4G coverage of population	97%	97%	97%	97%	97%	97.3%	98%	98%	98%	98%	98%
Poland - Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	14,837	14,964	15,140	15,284	15,436	15,487	15,669	15,752	15,800	16,047	16,590
Contract	2.21	9,970	10,040	10,128	10,237	10,342	10,504	10,749	10,892	11,017	11,193	11,679
M2M	2.23	1,483	1,534	1,591	1,658	1,710	1,823	1,987	2,046	2,111	2,221	2,632
Excluding M2M	8,487	8,506	8,537	8,580	8,632	8,681	8,763	8,846	8,906	8,972	9,047
Prepaid	2.22	4,867	4,924	5,012	5,047	5,095	4,982	4,920	4,860	4,783	4,855	4,910
Mobile accesses (excl. MVNOs) - by offer	2.20	14,837	14,964	15,140	15,284	15,436	15,487	15,669	15,752	15,800	16,047	16,590
Convergent	2.24	2,434	2,486	2,528	2,589	2,612	2,651	2,713	2,787	2,823	2,848	2,871
Mobile only	2.25	12,404	12,478	12,612	12,695	12,825	12,835	12,957	12,965	12,977	13,199	13,718
M2M	2.23	1,483	1,534	1,591	1,658	1,710	1,823	1,987	2,046	2,111	2,221	2,632
Contract excluding M2M	6,053	6,020	6,008	5,991	6,020	6,029	6,050	6,060	6,083	6,124	6,176
Prepaid	2.22	4,867	4,924	5,012	5,047	5,095	4,982	4,920	4,860	4,783	4,855	4,910
Market share
Mobile volume market share (in %)	2.27	28.1%	28.1%	28.2%	28.1%	28.3%	28.3%	28.4%	28.3%	28.2%	28.3%	na
Quarterly churn
Contract churn excluding M2M	2.29	11.2%	10.0%	9.8%	11.0%	10.1%	8.4%	8.9%	9.1%	9.3%	7.5%	7.1%
Quarterly ARPO (per month, in PLN)
Mobile only blended ARPO	2.28	20.0	20.1	20.3	20.0	19.5	19.3	19.9	19.8	19.6	20.1	20.7
yoy variance (cb)	-8.7%	-7.6%	-6.6%	-4.8%	-2.4%	-3.9%	-2.3%	-0.7%	0.1%	4.1%	4.0%
Mobile only contract ARPO	26.9	27.0	27.1	26.7	26.3	25.5	25.9	25.6	25.6	26.0	26.7
Mobile only prepaid ARPO	11.4	11.6	12.1	11.9	11.6	11.9	12.5	12.7	11.9	12.6	13.1
Network coverage
% 4G coverage of population (1)	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%
(1) Coverage together with T-Mobile network band with co-sharing.
Belgium & Luxembourg - Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	4,407	4,507	4,604	4,690	4,728	4,740	4,824	4,906	4,961	5,061	5,144
Contract	2.21	3,833	3,937	4,037	4,145	4,202	4,242	4,332	4,428	4,503	4,615	4,704
M2M	2.23	1,231	1,309	1,376	1,452	1,500	1,531	1,599	1,670	1,723	1,814	1,864
Excluding M2M	2,601	2,628	2,661	2,693	2,702	2,711	2,732	2,758	2,781	2,800	2,840
Prepaid	2.22	574	570	567	545	526	497	492	478	458	446	440
Mobile accesses (excl. MVNOs) - by offer	2.20	4,407	4,507	4,604	4,690	4,728	4,740	4,824	4,906	4,961	5,061	5,144
B2C convergent	2.24	277	299	324	357	391	402	435	463	488	505	526
Mobile only	2.25	4,130	4,208	4,280	4,333	4,338	4,338	4,388	4,443	4,473	4,556	4,618
M2M	2.23	1,231	1,309	1,376	1,452	1,500	1,531	1,599	1,670	1,723	1,814	1,864
Contract excluding M2M	2,324	2,329	2,337	2,336	2,311	2,310	2,297	2,295	2,293	2,296	2,314
Prepaid	2.22	574	570	567	545	526	497	492	478	458	446	440
Belgium quarterly ARPO (per month, in euros)
Mobile only blended ARPO	2.28	18.0	17.9	18.3	17.8	17.7	17.2	18.2	17.5	17.4	17.4	18.3
yoy variance (cb)	-0.8%	-2.6%	-2.6%	-1.0%	-1.3%	-3.7%	-0.6%	-1.4%	-1.9%	0.8%	0.6%
Mobile only contract ARPO	20.8	20.6	21.2	20.4	20.3	19.7	20.5	19.8	19.6	19.6	20.5
Mobile only prepaid ARPO	6.6	7.1	6.7	6.9	6.7	6.4	7.4	6.9	6.4	6.5	7.1
Belgium network coverage
% 4G coverage of population	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%
Central Europe - Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	14,445	14,484	14,744	14,647	14,373	14,009	14,441	14,363	14,222	14,217	14,447
Contract (1)	2.21	8,554	8,585	8,624	8,674	8,657	8,611	8,720	8,729	8,707	8,724	8,763
M2M	2.23	580	596	612	637	652	676	692	802	823	872	913
Excluding M2M	7,973	7,990	8,011	8,037	8,004	7,935	8,027	7,926	7,884	7,852	7,850
Prepaid	2.22	5,891	5,898	6,121	5,973	5,716	5,397	5,721	5,635	5,516	5,493	5,684
Mobile accesses (excl. MVNOs) - by offer	2.20	14,445	14,484	14,744	14,647	14,373	14,009	14,441	14,363	14,222	14,217	14,447
Convergent	2.24	508	545	611	665	694	701	732	775	797	818	837
Mobile only	2.25	13,937	13,939	14,133	13,982	13,679	13,308	13,709	13,588	13,425	13,400	13,610
M2M	2.23	580	596	612	637	652	676	692	802	823	872	913
Contract excluding M2M (1)	7,465	7,445	7,400	7,372	7,311	7,235	7,295	7,151	7,087	7,035	7,013
Prepaid	2.22	5,891	5,898	6,121	5,973	5,716	5,397	5,721	5,635	5,516	5,493	5,684
Mobile accesses (excl. MVNOs) - by country	2.20	14,445	14,484	14,744	14,647	14,373	14,009	14,441	14,363	14,222	14,217	14,447
Romania	9,561	9,572	9,751	9,737	9,551	9,327	9,712	9,809	9,716	9,702	9,860
Slovakia (1)	2,788	2,793	2,787	2,775	2,752	2,729	2,715	2,552	2,519	2,501	2,490
Moldova	2,096	2,118	2,206	2,135	2,070	1,953	2,014	2,003	1,987	2,015	2,097
Network coverage (% 4G coverage of population)
Romania	97%	97%	97%	98%	99%	99%	99%	99%	99%	99%	99%
Slovakia	94%	94%	95%	96%	96%	96%	96%	99%	99%	99%	99%
Moldova	98%	98%	98%	98%	98%	99%	99%	99%	99%	99%	99%
(1) Including cleaning of inactive base of -224K mobile contract customers in Slovakia in 4Q 2020.
Europe - Fixed KPIs
Customer base
Fixed accesses	2.30	11,181	11,032	10,976	10,863	10,774	10,702	10,765	10,873	10,895	10,898	10,935
Retail accesses	2.31	9,907	9,828	9,777	9,726	9,635	9,535	9,551	9,625	9,610	9,588	9,596
Fixed broadband accesses - by technology	2.32	7,450	7,460	7,499	7,547	7,539	7,529	7,625	7,772	7,834	7,873	7,939
FTTH and cable	3,848	3,982	4,129	4,270	4,354	4,395	4,551	4,748	4,896	5,006	5,139
xDSL	2,682	2,546	2,424	2,308	2,199	2,125	2,035	1,954	1,868	1,791	1,716
LTE for fixed and others	920	933	946	970	986	1,010	1,039	1,069	1,069	1,076	1,084
Fixed broadband accesses - by offer	2.32	7,450	7,460	7,499	7,547	7,539	7,529	7,625	7,772	7,834	7,873	7,939
Convergent	2.34	4,808	4,854	4,917	4,965	5,023	5,018	5,098	5,213	5,278	5,327	5,378
Broadband only	2.35	2,642	2,607	2,583	2,582	2,516	2,512	2,527	2,558	2,556	2,546	2,561
Fixed narrowband accesses	2.36	2,458	2,368	2,278	2,179	2,095	2,005	1,926	1,853	1,776	1,715	1,657
Wholesale accesses	2.37	1,274	1,204	1,199	1,137	1,139	1,168	1,213	1,248	1,285	1,310	1,339
Internet features
IPTV and satellite accesses	2,555	2,559	2,642	2,684	2,685	2,654	2,705	2,735	2,725	2,707	2,712
FTTH and cable
FTTH and cable homes connectable	2.41	20,678	21,277	21,706	22,292	22,669	23,009	23,456	23,851	24,300	24,805	25,319
o/w FTTH homes connectable	19,244	19,887	20,361	20,993	21,446	21,848	22,310	22,741	23,220	23,773	24,287
Spain - Fixed KPIs
Customer base
Fixed accesses	2.30	4,790	4,727	4,751	4,693	4,658	4,648	4,733	4,824	4,874	4,898	4,945
Retail accesses	2.31	4,133	4,106	4,100	4,075	4,016	3,966	3,992	4,032	4,033	4,024	4,034
Fixed broadband accesses - by technology	2.32	4,133	4,106	4,100	4,075	4,016	3,966	3,992	4,032	4,033	4,024	4,034
FTTH and cable	2,997	3,068	3,147	3,200	3,208	3,192	3,265	3,355	3,405	3,433	3,476
xDSL	983	890	811	736	667	625	576	530	487	448	414
LTE for fixed and others	152	148	142	139	140	149	150	147	142	143	144
Fixed broadband accesses - by offer	2.32	4,133	4,106	4,100	4,075	4,016	3,966	3,992	4,032	4,033	4,024	4,034
Convergent	2.34	3,082	3,062	3,040	2,996	2,994	2,949	2,962	3,000	3,011	3,020	3,027
Broadband only	2.35	1,051	1,044	1,060	1,079	1,021	1,017	1,029	1,032	1,023	1,004	1,006
Wholesale accesses	2.37	658	622	652	618	642	683	741	792	840	874	911
Quarterly ARPO (per month, in euros)
Fixed only broadband ARPO	2.38	31.3	31.1	29.9	30.1	30.8	29.4	29.3	28.2	27.3	26.3	26.2
yoy variance (cb)	-1.7%	-1.1%	-5.3%	-3.3%	-1.3%	-5.4%	-2.1%	-6.3%	-11.6%	-10.3%	-10.7%
Internet features
IPTV and satellite accesses	705	664	711	718	698	672	716	725	703	681	693
FTTH and cable
FTTH and cable homes connectable	2.41	14,075	14,396	14,615	14,903	15,000	15,069	15,218	15,315	15,461	15,689	15,896
o/w FTTH homes connectable	13,340	13,706	13,970	14,303	14,475	14,604	14,772	14,894	15,045	15,284	15,501
Poland - Fixed KPIs
Customer base
Fixed accesses	2.30	5,514	5,392	5,277	5,173	5,075	5,023	4,965	4,921	4,841	4,779	4,728
Retail accesses	2.31	4,898	4,810	4,730	4,653	4,578	4,538	4,493	4,464	4,397	4,344	4,300
Fixed Broadband accesses - by technology	2.32	2,576	2,582	2,589	2,607	2,616	2,638	2,662	2,702	2,711	2,719	2,729
FTTH	399	434	473	520	564	608	662	725	779	827	880
xDSL	1,620	1,582	1,542	1,501	1,460	1,427	1,387	1,349	1,305	1,267	1,226
LTE for fixed and others	557	565	574	586	592	602	614	628	627	625	624
Fixed broadband accesses - by offer	2.32	2,576	2,582	2,589	2,607	2,616	2,638	2,662	2,702	2,711	2,719	2,729
Convergent	2.34	1,276	1,307	1,331	1,369	1,387	1,410	1,441	1,483	1,503	1,517	1,531
Broadband only	2.35	1,300	1,275	1,258	1,239	1,230	1,228	1,221	1,220	1,208	1,202	1,199
Fixed narrowband accesses (1)	2.36	2,322	2,229	2,140	2,046	1,962	1,900	1,831	1,762	1,686	1,624	1,570
Wholesale accesses	2.37	616	582	547	519	497	485	472	457	445	436	428
Market share
Broadband volume market share (in %)	2.39	28.4%	28.4%	28.3%	28.3%	28.3%	28.3%	28.3%	28.3%	28.3%	28.2%	na
Quarterly ARPO (per month, in PLN)
Fixed only broadband ARPO	2.38	55.5	54.9	55.2	56.0	56.7	58.0	58.7	58.7	58.8	59.2	59.5
yoy variance (cb)	-1.9%	-3.3%	-2.5%	-0.4%	2.2%	5.6%	6.4%	4.7%	3.6%	2.2%	1.3%
Internet features
IPTV and satellite accesses	959	972	979	994	994	996	1,001	1,015	1,017	1,018	1,008
FTTH
FTTH homes connectable	2.41	3,543	3,794	3,985	4,204	4,393	4,602	4,793	4,998	5,174	5,379	5,611
(1) Including payphone.
Belgium & Luxembourg - Fixed KPIs
Customer base
Fixed accesses	2.30	355	374	391	412	435	415	422	439	461	478	491
Fixed broadband accesses - by technology	2.32	219	235	253	279	301	310	326	348	371	387	404
FTTH and cable	209	225	243	268	291	299	316	337	360	377	394
xDSL	11	11	10	10	11	11	10	10	10	11	10
LTE for fixed and others	0	0	0	0	0	0	0	0	0	0	0
Fixed broadband accesses - by offer	2.32	219	235	253	279	301	310	326	348	371	387	404
B2C convergent	2.34	185	199	214	237	256	264	279	289	304	314	325
Broadband only	2.35	35	37	39	42	45	46	48	59	67	73	79
Fixed narrowband accesses	2.36	136	139	138	133	134	105	95	91	90	91	87
Internet features
IPTV and satellite accesses	204	219	237	235	245	247	253	259	267	274	280
FTTH and cable
FTTH homes connectable	2.41	0	0	0	0	0	0	0	0	0	0	0
Central Europe - Fixed KPIs
Customer base
Fixed accesses	2.30	522	538	558	586	606	616	645	689	719	743	772
Fixed broadband accesses - by technology	2.32	522	538	558	586	606	616	645	689	719	743	772
FTTH and cable	243	256	267	281	291	296	308	331	352	370	390
xDSL	68	63	62	61	61	61	63	65	66	66	66
LTE for fixed and others	211	219	229	245	254	259	275	294	301	307	316
Fixed broadband accesses - by offer	2.32	522	538	558	586	606	616	645	689	719	743	772
Convergent	2.34	265	286	331	364	386	395	417	441	461	476	495
Broadband only	2.35	256	252	226	223	220	221	229	248	258	267	277
Fixed broadband accesses - by country	2.32	522	538	558	586	606	616	645	689	719	743	772
Romania	284	298	312	331	341	344	355	376	391	404	422
Slovakia	188	189	192	200	207	214	231	250	263	272	280
Moldova	50	51	53	56	57	58	60	63	65	67	69
Internet features
IPTV and satellite accesses	688	703	716	737	747	738	736	737	738	733	731
FTTH and cable
FTTH and cable homes connectable	2.41	3,061	3,087	3,106	3,185	3,276	3,337	3,445	3,538	3,666	3,737	3,812
o/w FTTH homes connectable	2,362	2,387	2,406	2,487	2,578	2,641	2,745	2,849	3,001	3,111	3,175
NB D'ECARTS EN COLONNE > 2 k	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Total Europe - convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - contract)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - excluding M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - prepaid)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - convergent)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - mobile only accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - mobile only accesses - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - mobile only accesses - contract excluding M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - mobile accesses - mobile only accesses - prepaid)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - retail accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses - FTTH and cable)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses - xDSL)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses - LTE for fixed and others)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses - convergent)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed broadband accesses - broadband only)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - fixed narrowband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - wholesale accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - IPTV and satellite accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - homes connectable)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Total Europe - FTTH homes connectable)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - contract mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - mobile only accesses (excl. MVNOs))	interne	0	0	0	0	0	0	0	0	0	0	0	-
CTRL (Europe - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - prepaid)	interne	0	0	0	0	0	0	0	0	0	0	0	-
CTRL (Europe - fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - retail accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - Convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - number of mobile accesses per convergent offer)	interne	1	1	1	1	1	1	1	1	1	1	1	-
CTRL (Spain - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile accesses (excl. MVNOs) - contract)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile only accesses (excl. MVNOs) - contract - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - mobile only accesses (excl. MVNOs) - prepaid)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Spain - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - number of mobile lines per convergent offer)	interne	0	(0)	-	(0)	(0)	(0)	(0)	-	0	0	0	-
CTRL (Poland - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - contract mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - mobile only accesses (excl. MVNOs))	interne	0	0	0	0	0	0	0	0	0	0	0	-
CTRL (Poland - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - prepaid)	interne	0	0	0	0	0	0	0	0	0	0	0	-
CTRL (Poland - fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Poland - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - contract mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - M2M)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - prepaid)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Belgium & Lux. - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - convergent customers (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - contract mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile only accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Central Europe - fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

A&ME Financial

Front page'!A1	AFRICA & MIDDLE EAST financial KPIs
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Revenues by activity
Revenues	1,360	1,445	1,382	1,401	2,742	2,845	1,402	1,474	1,399	1,515	2,801	2,989	5,543	5,834	1,389	1,488	1,359	1,555	2,748	3,043	1,474	1,652	-	(1)	-	-	-	(1)	-	-	-	-	(1,474)	(1,652)	(4,222)	(4,695)	(2,748)	(3,043)
yoy variance (cb)	6.2%	1.3%	3.8%	5.1%	8.3%	6.7%	5.2%	7.1%	14.4%	10.7%	12.0%
Retail services (B2C+B2B)	1.09	1,131	1,233	1,156	1,210	2,287	2,444	1,179	1,263	1,177	1,301	2,356	2,563	4,644	5,007	1,185	1,301	1,174	1,359	2,359	2,660	1,261	1,450	-	1	-	(1)	1	-	1	-	-	-	(1,261)	(1,450)	(3,620)	(4,110)	(2,359)	(2,660)
yoy variance (cb)	9.0%	4.7%	6.8%	7.1%	10.5%	8.8%	7.8%	9.8%	15.8%	12.8%	15.0%
Convergent services	1.02	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Mobile only services	1.03	1,009	1,094	1,030	1,070	2,039	2,164	1,053	1,116	1,051	1,140	2,104	2,257	4,143	4,420	1,047	1,137	1,033	1,192	2,080	2,329	1,110	1,271	-	-	-	1	-	-	-	(1)	-	-	(1,110)	(1,271)	(3,190)	(3,600)	(2,080)	(2,329)
yoy variance (cb)	8.4%	3.9%	6.1%	6.0%	8.5%	7.3%	6.7%	8.5%	15.4%	11.9%	14.5%
Fixed only services	1.04	119	133	123	137	242	270	122	140	123	152	245	292	487	562	131	160	134	158	265	318	145	168	-	-	-	-	-	-	-	-	-	-	(145)	(168)	(410)	(486)	(265)	(318)
yoy variance (cb)	12.0%	10.8%	11.4%	15.3%	23.7%	19.5%	15.5%	21.8%	18.0%	19.9%	16.1%
IT & integration services	1.05	3	6	3	4	6	11	4	6	4	9	8	14	14	25	6	4	7	9	13	13	6	11	-	1	-	(1)	-	-	-	-	-	-	(6)	(11)	(19)	(24)	(13)	(13)
yoy variance (cb)	94.2%	49.1%	73.3%	35.8%	123.0%	77.0%	75.4%	-31.2%	32.4%	1.6%	82.2%
Wholesale	1.06	199	181	192	161	392	342	193	176	179	177	372	353	764	695	173	153	156	157	329	310	177	166	1	-	-	-	1	-	-	-	-	-	(177)	(166)	(506)	(476)	(329)	(310)
yoy variance (cb)	-9.5%	-16.0%	-12.7%	-8.7%	-1.5%	-5.2%	-9.0%	-11.3%	0.6%	-5.6%	-6.3%
Equipment sales	1.07	22	20	24	20	46	40	21	22	28	27	49	49	95	89	21	24	21	30	42	54	23	26	-	-	-	-	-	-	-	-	-	-	(23)	(26)	(65)	(80)	(42)	(54)
yoy variance (cb)	-7.4%	-18.3%	-13.1%	3.4%	-3.8%	-0.7%	-6.8%	15.4%	42.2%	28.8%	13.2%
Other revenues	1.08	7	10	10	9	17	19	9	14	15	10	24	24	41	43	10	9	8	9	18	18	13	9	-	-	-	-	-	-	-	-	-	-	(13)	(9)	(31)	(27)	(18)	(18)
yoy variance (cb)	42.8%	-8.7%	13.5%	48.3%	-29.4%	0.6%	6.0%	-6.1%	8.8%	0.7%	-32.5%

Revenues by country
Revenues	1,360	1,445	1,382	1,401	2,742	2,845	1,402	1,474	1,399	1,515	2,801	2,989	5,543	5,834	1,389	1,488	1,359	1,555	2,748	3,043	1,474	1,652	-	(1)	-	-	-	(1)	-	-	-	-	(1,474)	(1,652)	(4,222)	(4,695)	(2,748)	(3,043)
Sonatel Subgroup (1) (2)	437	451	442	444	879	895	443	469	437	474	879	943	1,758	1,838	436	479	433	500	868	978	465	-	-	(1)	-	(1)	-	-	-	(1)	(1)	(465)	-	(1,334)	(979)	(868)	(978)
o/w Senegal	189	186	194	179	383	365	201	192	195	198	396	391	779	756	186	187	179	193	365	381	192	-	-	-	1	-	1	-	-	-	1	(192)	-	(557)	(380)	(365)	(381)
o/w Mali	151	155	151	154	302	309	152	160	156	160	308	320	610	629	155	167	154	173	309	340	160	-	-	-	-	-	-	-	-	-	-	(160)	-	(469)	(340)	(309)	(340)
o/w Guinea	88	99	87	98	175	197	81	101	77	98	158	199	332	396	86	104	88	112	174	216	98	-	-	-	-	(1)	-	(1)	-	-	-	(98)	-	(272)	(216)	(174)	(216)
Ivory Coast Subgroup (3)	292	321	294	315	586	636	296	336	311	356	608	692	1,194	1,328	319	347	314	363	633	710	335	380	-	-	1	-	1	-	-	-	-	-	(335)	(380)	(968)	(1,090)	(633)	(710)
o/w Ivory Coast	203	222	205	215	408	437	206	229	219	243	425	472	833	909	222	233	215	241	437	474	229	248	-	-	-	-	-	-	-	-	0	-	(229)	(248)	(666)	(722)	(437)	(474)
o/w Burkina Faso	78	85	79	86	158	171	80	91	82	98	163	189	320	360	85	98	86	105	171	203	91	114	1	-	1	-	1	-	(1)	-	0	-	(91)	(114)	(262)	(317)	(171)	(203)
Egypt	203	225	208	215	412	440	209	226	210	225	419	451	831	891	207	220	200	229	406	449	227	252	1	-	-	-	1	-	-	-	(1)	-	(227)	(252)	(634)	(701)	(406)	(449)
Morocco	146	153	144	143	290	295	155	155	155	161	309	316	599	611	151	154	145	160	296	314	160	173	-	(1)	(1)	-	(1)	(1)	-	-	0	-	(160)	(173)	(456)	(487)	(296)	(314)
Jordan (1)	99	98	102	101	201	200	100	97	93	95	193	192	394	392	90	94	92	97	182	190	97	-	1	-	-	-	1	-	-	0	(1)	(97)	-	(279)	(191)	(182)	(190)
Cameroon	77	80	78	79	154	159	79	83	78	87	157	170	312	329	80	89	79	97	159	185	83	98	(1)	-	-	-	-	-	1	-	0	(1)	(83)	(98)	(242)	(284)	(159)	(185)
Democratic Republic of Congo (DRC)	71	76	79	67	150	143	80	69	76	69	155	138	306	280	69	63	61	67	130	131	68	77	-	-	(1)	-	-	(1)	1	(1)	(0)	1	(68)	(77)	(198)	(207)	(130)	(131)
Others (4)	47	53	48	51	95	105	50	54	53	62	104	115	199	220	50	57	50	56	100	113	54	62	-	1	1	(1)	1	-	-	-	-	-	(54)	(62)	(154)	(175)	(100)	(113)
Eliminations	(12)	(13)	(13)	(15)	(25)	(27)	(11)	(14)	(13)	(14)	(24)	(28)	(49)	(56)	(12)	(14)	(15)	(14)	(27)	(28)	(14)	(15)	-	1	-	-	-	-	-	(1)	-	-	14	15	41	43	27	28
EBITDAaL	1.15	871	935	915	1,030	1,785	1,964	898	1,051	(1)	(1)	(898)	(1,051)
% of revenues	31.8%	32.9%	32.7%	34.5%	32.2%	33.7%	32.7%	34.5%
eCAPEX	1.20	420	449	557	587	977	1,036	434	525	-	-	(434)	(525)
% of revenues	15.3%	15.8%	19.9%	19.6%	17.6%	17.8%	15.8%	17.2%
(1) Data not disclosed : data not yet released by the legal entity.
(2) Sonatel Subgroup: Senegal, Mali, Guinea, Guinea-Bissau and Sierra Leone.
(3) Ivory Coast Subgroup: Ivory Coast, Burkina Faso and Liberia.
(4) Mainly Botswana, Madagascar, Central African Republic (CAR).
NB D'ECARTS EN COLONNE > 2 M€	1
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues by activity)	interne	1	1	-	1	-	-	-	(1)	-	-	-	-	(1)	-	-	1	-	-	-	1	-	1	-	-	-	-	-	-
CTRL (retail services revenues)	interne	-	-	-	(1)	-	(1)	-	1	(1)	-	(1)	-	-	-	-	1	-	-	-	1	-	-	-	-	-	-	-	-	-
CTRL (revenues by country)	interne	-	1	-	1	-	(1)	1	(1)	(1)	-	1	-	(1)	1	(1)	(1)	-	-	1	1	(1)	625	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues)	externe	-	-	-	-	-	-	-	-	-	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues)	interne	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL)	interne	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / % of revenues)	externe	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

A&ME KPIs

Front page'!A1	AFRICA & MIDDLE EAST operational KPIs
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs) - by type of billing	2.20	120,385	122,603	124,333	121,969	123,434	123,516	126,368	128,351	130,893	132,192	134,269
Contract	2.21	4,660	5,052	5,174	5,447	5,723	5,793	6,107	6,424	6,701	6,979	7,154
M2M	2.23	145	155	171	182	201	206	234	245	273	306	337
Excluding M2M	4,515	4,897	5,003	5,265	5,522	5,587	5,873	6,179	6,428	6,672	6,817
Prepaid	2.22	115,725	117,551	119,159	116,522	117,711	117,723	120,261	121,927	124,192	125,214	127,115
Mobile accesses (excl. MVNOs) - by country	2.20	120,385	122,603	124,333	121,969	123,434	123,516	126,368	128,351	130,893	132,192	134,269
Sonatel Subgroup (1)	30,135	31,416	32,145	32,301	32,666	32,745	34,393	35,453	36,875	37,298
Senegal	8,991	9,192	9,366	9,575	9,936	9,903	10,345	10,595	10,712	10,961
Mali	10,676	11,689	12,018	11,872	11,600	11,796	12,197	12,318	13,185	12,986
Guinea	7,608	7,616	7,588	7,670	7,978	7,910	8,172	8,504	8,960	8,984
Guinea Bissau	708	729	731	710	674	719	760	802	874	975
Sierra Leone	2,153	2,190	2,442	2,474	2,479	2,418	2,919	3,235	3,144	3,392
Ivory Coast Subgroup	22,939	23,552	23,270	23,762	24,617	24,878	24,956	25,693	26,727	27,376	27,497
Ivory Coast	12,165	12,542	12,396	12,861	13,891	14,216	13,970	14,467	14,817	15,052	15,130
Burkina Faso	8,848	8,987	8,506	8,861	8,989	9,141	9,403	9,594	10,231	10,628	10,634
Liberia	1,926	2,022	2,368	2,040	1,737	1,521	1,583	1,633	1,678	1,695	1,733
Egypt	28,904	28,480	28,292	28,098	28,130	27,601	27,711	27,501	27,546	26,835	26,876
Morocco	12,615	12,680	13,541	12,884	12,564	12,446	12,506	13,304	13,349	13,616	14,837
Jordan (1)	2,093	2,080	2,104	2,080	2,052	2,009	2,128	2,099	2,107	2,140
Cameroon	7,188	7,464	7,690	7,872	8,431	8,522	9,194	9,262	9,462	9,493	9,384
Niger (until 11/2019)	2,660	2,719	2,637	0	0	0	0	0	0	0	0
Democratic Republic of Congo (DRC)	10,090	10,349	10,602	10,661	10,674	11,095	11,096	10,495	10,339	10,910	11,131
Botswana	1,104	1,163	1,238	1,309	1,368	1,337	1,348	1,408	1,431	1,467	1,532
Madagascar	2,103	2,117	2,206	2,317	2,212	2,152	2,281	2,364	2,285	2,271	2,341
Central African Republic (CAR)	554	585	607	685	720	730	756	770	772	786	845
Fixed KPIs
Customer base
Fixed accesses	2.30	2,021	1,963	2,003	2,052	2,125	2,277	2,411	2,542	2,645	2,712	2,781
Fixed broadband accesses	2.32	1,068	1,096	1,145	1,229	1,295	1,441	1,582	1,712	1,792	1,867	1,952
Egypt	330	308	304	317	333	357	385	398	421	420	425
Sonatel Subgroup (1)	182	194	205	216	235	269	290	307	330	363
Ivory Coast Subgroup	157	162	165	175	125	140	155	190	179	189	199
Jordan (1)	253	259	266	273	285	297	310	334	348	361
Others	146	173	205	248	317	378	442	484	513	534	554
Fixed narrowband accesses	2.32	953	867	858	823	830	836	829	829	854	845	829
Sonatel Subgroup (1)	307	221	207	206	212	215	221	228	236	243
Ivory Coast Subgroup	294	294	298	265	265	265	261	255	273	264	252
Jordan (1)	352	351	353	352	353	356	348	346	345	338
internet features
IPTV and satellite accesses	0	0	0	0	0	0	0	0	0	0	0
FTTH
FTTH homes connectable	2.41	575	673	808	964	1,077	1,206	1,366	1,560	1,698	1,901	2,107
(1) Data not disclosed : data not yet released by the legal entity.
NB D'ECARTS EN COLONNE > 2 k	3
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - contract)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs))	interne	-	-	-	-	-	-	-	-	-	-	39,825	-
CTRL (mobile accesses (excl. MVNOs) - Sonatel Subgroup)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (mobile accesses (excl. MVNOs) - Ivory Coast Subgroup)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed accesses)	interne	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (fixed broadband accesses)	interne	-	-	-	-	-	-	-	-	-	-	774	-
CTRL (fixed narrowband accesses)	interne	-	-	-	-	-	-	-	-	-	-	577	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Enterprise Financial

Front page'!A1	ENTERPRISE financial KPIs
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Revenues	1,918	1,934	1,990	1,925	3,908	3,859	1,931	1,898	2,074	2,050	4,006	3,948	7,914	7,807	1,900	1,907	1,889	1,932	3,789	3,840	1,891	1,864	0	0	1	0	1	0	0	0	0	1	-1891	-1864	-5680	-5703	-3789	-3840
yoy variance (cb)	0.8%	-3.3%	-1.3%	-1.7%	-1.2%	-1.4%	-1.4%	0.4%	2.3%	1.3%	-1.4%
convergent services	1.02	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Fixed only services	1.04	992	974	994	984	1,986	1,958	971	952	993	942	1,964	1,893	3,950	3,851	953	918	968	916	1,921	1,834	948	899	0	0	0	-1	0	-1	0	0	0	0	-948	-899	-2869	-2733	-1921	-1834
yoy variance (cb)	-1.8%	-1.0%	-1.4%	-2.0%	-5.2%	-3.6%	-2.5%	-3.7%	-5.3%	-4.5%	-5.2%
o/w voice	328	307	323	326	650	632	313	303	322	302	635	605	1,285	1,237	303	288	323	281	626	569	302	268	-1	-1	0	0	-1	-1	0	0	0	0	-302	-268	-928	-837	-626	-569
yoy variance (cb)	-6.5%	1.0%	-2.8%	-3.4%	-6.0%	-4.7%	-3.8%	-4.9%	-12.9%	-9.0%	-11.3%
o/w data	664	667	672	658	1,335	1,326	658	649	671	639	1,329	1,289	2,664	2,614	650	630	645	636	1,296	1,265	646	631	-1	1	0	1	-1	1	0	-1	1	-1	-646	-631	-1941	-1897	-1296	-1265
yoy variance (cb)	0.5%	-2.0%	-0.7%	-1.3%	-4.8%	-3.0%	-1.9%	-3.2%	-1.5%	-2.4%	-2.3%
IT & integration services	1.05	690	737	758	738	1,448	1,475	737	734	830	877	1,568	1,611	3,015	3,086	723	769	718	796	1,442	1,565	730	745	0	0	1	0	0	0	-1	0	1	0	-730	-745	-2171	-2310	-1442	-1565
yoy variance (cb)	6.9%	-2.6%	1.9%	-0.5%	5.6%	2.7%	2.3%	6.4%	10.8%	8.6%	2.1%
Mobile	1.03	237	223	238	203	475	426	223	213	251	231	474	444	949	870	223	220	203	220	426	440	213	220	0	0	0	0	0	0	0	0	0	0	-213	-220	-639	-660	-426	-440
yoy variance (cb)	-5.8%	-14.8%	-10.3%	-4.6%	-7.9%	-6.4%	-8.3%	-1.3%	8.7%	3.4%	3.5%
Mobile only services	1.03	181	166	187	162	368	327	174	159	185	163	360	322	727	649	163	157	160	161	324	318	159	154	0	-1	1	0	0	-1	-1	0	1	0	-159	-154	-482	-472	-324	-318
yoy variance (cb)	-8.6%	-13.4%	-11.0%	-8.4%	-12.3%	-10.4%	-10.7%	-3.9%	0.7%	-1.6%	-3.1%
Wholesale	1.06	10	10	8	11	18	21	8	11	8	13	16	24	34	45	10	12	11	10	21	21	11	10	0	0	0	0	0	0	0	0	0	-1	-11	-10	-32	-32	-21	-21
yoy variance (cb)	0.5%	43.9%	20.1%	30.6%	63.8%	46.7%	33.0%	19.1%	-15.6%	0.3%	-8.1%
Equipment sales	1.07	46	48	43	30	89	77	40	42	58	56	98	98	187	175	50	52	31	49	81	101	42	56	0	-1	0	0	0	-1	0	0	0	0	-42	-56	-123	-157	-81	-101
yoy variance (cb)	3.9%	-31.7%	-13.3%	4.8%	-3.8%	-0.3%	-6.5%	3.2%	59.3%	24.6%	31.1%
Other revenues	1.08	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
EBITDAaL	1.15	578	471	624	552	1,202	1,023	486	484	0	0	-486	-484
% of revenues	14.8%	12.2%	15.6%	14.0%	15.2%	13.1%	12.8%	12.6%
eCAPEX	1.20	200	174	203	165	403	339	170	157	0	0	-170	-157
% of revenues	5.1%	4.5%	5.1%	4.2%	5.1%	4.3%	4.5%	4.1%
NB D'ECARTS EN COLONNE > 2 M€	0
NB D'ECARTS EN LIGNE > 2 M€	0
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	0
PRESENCE DE DONNEES NON ATTENDUES	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (revenues)	interne	-1	0	0	0	-1	0	0	-1	0	0	0	0	0	1	0	0	0	0	1	0	0	0	0	0	0	0	0
CTRL (revenues fixed only)	interne	0	0	-1	0	1	0	0	0	0	0	-1	1	0	0	0	0	-1	-1	0	0	0	0	0	0	0	0	0
CTRL (revenues mobile)	interne	0	-1	0	0	0	1	1	1	0	0	0	1	1	0	-1	1	0	0	0	1	0	0	0	0	0	0	0
CTRL (Telecoms - financial KPIs / revenues)	externe	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (Group - segment reporting / revenues)	externe	0	0	0	0	0	0	0	0
CTRL (Telecoms - financial KPIs / EBITDAaL)	externe	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (Telecoms - financial KPIs / eCAPEX)	externe	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (Group - segment reporting / EBITDAaL)	externe	0	0	0	0	0	0	0	0
CTRL (Telecoms - financial KPIs / revenues / % variance cb)	externe	0	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (Group - segment reporting / EBITDAaL / % of revenues)	externe	0	0	0	0	0	0	0	0

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

Enterprise KPIs

Front page'!A1	ENTERPRISE operational KPIs
(accesses in thousands)	Glossary	2019	2020	2021
1Q19	2Q19	3Q19	4Q19	1Q20	2Q20	3Q20	4Q20	1Q21	2Q21	3Q21	4Q21
Mobile KPIs
Customer base
Mobile accesses (excl. MVNOs)	2.20	11,899	12,233	12,330	12,513	12,856	12,875	13,021	13,287	13,394	13,254	13,421
Contract	2.21	11,899	12,233	12,330	12,513	12,856	12,875	13,021	13,287	13,394	13,254	13,421
M2M	2.23	9,013	9,365	9,461	9,640	9,961	9,943	10,086	10,279	10,303	10,167	10,309
Excluding M2M	2,886	2,868	2,870	2,873	2,895	2,932	2,935	3,009	3,091	3,087	3,112
Prepaid	2.22	0	0	0	0	0	0	0	0	0	0	0
Fixed KPIs
Customer base - France
Fixed accesses	2.30	1,610	1,591	1,565	1,523	1,489	1,467	1,442	1,404	1,361	1,325	1,294
Fixed broadband accesses	2.32	254	255	253	251	248	246	244	241	238	236	235
FTTH	16	17	19	21	22	23	25	28	30	33	36
xDSL	239	238	234	230	226	223	218	213	208	203	199
o/w Naked xDSL	2.33	38	42	45	49	50	52	53	54	55	56	57
Fixed narrowband accesses	2.36	1,356	1,336	1,312	1,271	1,241	1,220	1,199	1,163	1,123	1,088	1,060
IP VPN accesses	300	301	301	302	305	305	306	307	306	304	302
XoIP offers	2.50	90	88	87	92	94	95	94	98	99	101	102
Customer base - Worldwide
IP VPN accesses	359	359	358	360	363	360	360	366	355	352	351
NB D'ECARTS EN COLONNE > 2 k	0
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (mobile accesses (excl. MVNOs) - contract)	interne	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (mobile accesses (excl. MVNOs) - contract)	interne	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (fixed accesses)	interne	0	0	0	0	0	0	0	0	0	0	0	0
CTRL (fixed broadband accesses)	interne	0	0	0	0	0	0	0	0	0	0	0	0

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

IC&SS

Front page'!A1	INTERNATIONAL CARRIER & SHARED SERVICES
(in millions of euros)	Glossary	2020	2021
1Q19cb	1Q20	2Q19cb	2Q20	1H19cb	1H20	3Q19cb	3Q20	4Q19cb	4Q20	2H19cb	2H20	FY19cb	FY20	1Q20cb	1Q21	2Q20cb	2Q21	1H20cb	1H21	3Q20cb	3Q21	4Q20cb	4Q21	2H20cb	2H21	FY20cb	FY21	CTRL 1H/Q 1H N-2cb	CTRL 1H/Q 1H N-1	CTRL 2H/Q 2H N-2cb	CTRL 2H/Q 2H N-1	CTRL FY/Q FY N-2cb	CTRL FY/Q FY N-1	CTRL FY/H FY N-2cb	CTRL FY/H FY N-1	CTRL 1H/Q 1H N-1cb	CTRL 1H/Q 1H N	CTRL 2H/Q 2H N-1cb	CTRL 2H/Q 2H N	CTRL FY/Q FY N-1cb	CTRL FY/Q FY N	CTRL FY/H FY N-1cb	CTRL FY/H FY N
Revenues	371	374	375	355	746	728	373	352	375	370	748	722	1,495	1,450	374	364	355	379	729	743	353	392	-	(1)	-	-	1	(1)	1	-	-	-	(353)	(392)	(1,082)	(1,135)	(729)	(743)
yoy variance (cb)	0.7%	-5.4%	-2.4%	-5.7%	-1.4%	-3.6%	-3.0%	-2.5%	6.7%	2.0%	10.8%
convergent services	1.02	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
mobile only services	1.03	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
fixed only services	1.04	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
IT & integration services	1.05	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Wholesale	1.06	274	271	269	259	543	530	269	250	265	259	534	508	1,077	1,038	272	255	260	267	532	522	252	270	-	-	-	(1)	-	(1)	-	-	-	-	(252)	(270)	(784)	(792)	(532)	(522)
yoy variance (cb)	-0.9%	-3.8%	-2.4%	-7.2%	-2.4%	-4.8%	-3.6%	-6.3%	2.8%	-1.9%	7.3%
equipment sales	1.06	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
yoy variance (cb)	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%	0.0%
Other revenues	1.08	96	103	107	96	203	199	104	102	110	111	214	213	418	412	101	109	95	112	196	221	102	122	-	-	-	-	1	-	1	-	-	-	(102)	(122)	(298)	(343)	(196)	(221)
yoy variance (cb)	6.6%	-10.4%	-2.4%	-1.9%	0.8%	-0.5%	-1.4%	7.8%	17.4%	12.4%	19.6%
EBITDAaL	1.15	(183)	(179)	(93)	(65)	(276)	(244)	(148)	(182)	-	-	148	182
% of revenues	-24.5%	-24.6%	-12.4%	-9.0%	-18.5%	-16.9%	-20.2%	-24.5%
eCAPEX	1.20	73	123	55	10	128	133	110	110	-	-	(110)	(110)
% of revenues	9.8%	16.9%	7.4%	1.3%	8.6%	9.2%	15.0%	14.8%
NB D'ECARTS EN COLONNE > 2 M€	-
NB D'ECARTS EN LIGNE > 2 M€	-
NB D'ECARTS ENTRE ONGLETS > 2 M€
NB D'ECARTS ENTRE ONGLETS > 1 M€ ou 0,1%	-
PRESENCE DE DONNEES NON ATTENDUES	-
ABSCENCE / PRESENCE D'ERREURS DE FORMULES	OK
CTRL (Présence de données non attendues)	interne	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (revenues)	interne	1	-	(1)	-	-	(1)	-	-	-	-	-	1	-	-	1	-	-	-	1	-	(1)	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / revenues)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / EBITDAaL)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / eCAPEX)	externe	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL)	externe	-	-	-	-	-	-	-	-
CTRL (Telecoms - financial KPIs / revenues / % variance cb)	externe	-	-	-	-	-	-	-	-	-	-	-	-	-	-
CTRL (Group - segment reporting / EBITDAaL / % of revenues)	externe	-	-	-	-	-	-	-	-

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10France Telecom - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

&"Arial,Normal"&10Orange - investor relations department &"Arial,Normal"&10&F - &A &"Arial,Normal"&10&P / &N

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Orange SA published this content on 26 October 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 October 2021 07:25:08 UTC.

Market Closed - Euronext Paris Other stock markets 11:35:12 2024-04-19 am EDT			After market 01:24:39 pm
10.86 ^EUR	+1.64%		10.85	-0.05%

Apr. 16	Vote on EU cybersecurity label delayed to May, sources say	RE
Apr. 12	Sector Update: Financial Stocks Fall Late Afternoon	MT

Vote on EU cybersecurity label delayed to May, sources say	Apr. 16	RE
Sector Update: Financial Stocks Fall Late Afternoon	Apr. 12	MT
Orange to Sell Credit Portfolios Worth $2 Billion	Apr. 12	MT
Orange to Sell Credit Portfolios Worth $2 Billion	Apr. 12	MT
Orange to Sell Credit Portfolios Worth $2 Billion	Apr. 11	MT
Orange: launch of a new eco-designed TV decoder	Apr. 11	CF
Deutsche Telekom, Orange Blast EU Proposal Allowing US Big Tech to Bid for Sensitive Contracts	Apr. 11	MT
Exclusive-Deutsche Telekom, Airbus slam plan allowing Big Tech access to EU cloud data	Apr. 10	RE
Deutsche Telekom, Airbus slam plan allowing Big Tech access to EU cloud data	Apr. 10	RE
Orange to Deploy AI in Operations Via Expanded Google Cloud Deal	Apr. 10	MT
Orange: collaboration with Google Cloud	Apr. 09	CF
Google Deploys Generative AI Technology in Several Collaborations	Apr. 09	MT
Orange Closes Tender Offer for Two Outstanding Hybrid Notes	Apr. 05	MT
Orange issues €700 million in hybrid bonds	Mar. 28	CF
Orange Prices EUR700 Million Hybrid Notes Offering; Tender Offer for Existing Notes Launched	Mar. 28	MT
Orange: hybrid bond transactions	Mar. 27	CF
Orange to Issue New Hybrid Notes, Repurchase Existing Debt	Mar. 27	MT
Orange: launch of Spanish joint venture	Mar. 26	CF
Orange Spain, Masmovil's Telecom JV Starts Operations	Mar. 26	MT
Orange to Get About $4.8 Billion From Merger of Spanish Unit With MasMovil	Mar. 26	DJ
Orange, Masmovil Conclude Merger of Spanish Operations	Mar. 26	MT
Orange and Masmovil Announce the Creation of A New Joint Venture	Mar. 26	CI
Orange: BlackRock below 5% of share capital	Mar. 22	CF
Orange: BlackRock crosses the 5% threshold	Mar. 21	CF
Orange deploys 5G on a future Grand Paris line	Mar. 21	CF

	1st Jan change	Capi.
ORANGE	+5.35%	30.27B
CHINA MOBILE LIMITED	+6.48%	193B
VERIZON COMMUNICATIONS	+7.08%	169B
DEUTSCHE TELEKOM AG	-2.71%	111B
NIPPON TELEGRAPH AND TELEPHONE CORPORATION	-2.55%	92.35B
CHINA TELECOM CORPORATION LIMITED	+18.72%	74.49B
AMÉRICA MÓVIL, S.A.B. DE C.V.	-4.00%	55.4B
SAUDI TELECOM COMPANY	-2.85%	52.16B
EMIRATES TELECOMMUNICATIONS GROUP COMPANY	-10.59%	43B
CHARTER COMMUNICATIONS, INC.	-31.76%	37.53B

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Orange : 3Q 2021 - Databook KPI's (Excel file)

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