“We’re excited to introduce Facility Reporting to our customers, to aid them in making staffing and operations decisions based on real-time data,” said
With the enhanced dashboard capabilities and statistics, venue operators can monitor multiple patron and staff entrances in real-time, allowing them to make necessary adjustments to improve overall operations. For example, operators could deploy more staff at patron entrance “hot-spots” that are forming longer lines or scale up the sensitivity of the weapons detection platform depending on the type of event that is taking place, and historical patterns.
Several new capabilities will be making up the updates to the Platform:
Facility Reporting is enabling venue operators to monitor ingress and patron traffic more effectively within a facility, so the operators can efficiently coordinate and deploy additional staff where needed, track issues of concern and streamline line management. These statistical insights are helping them make quick, informed decisions on what could be causing long lines at entrances, or why some entrances are moving more slowly or quickly than others. Facility Reporting will allow operators the ability to analyze security strategy decisions in real-time and adjust as necessary, and over time to facilitate planning.
Facility Insights will provide a holistic view of the venue in dashboard or floorplan format, with the flexibility to ingest data from various sources, such as Multi-Sensor Gateway lanes, cameras using the Video Recognition System or other customer sources. Using correlated insights, venue operators can make quick, informed decisions to optimize security staff and fine tune security operations for better effectiveness and throughput. Superimposed “hot spots” on a venue map will alert operators where there could be disruptions or longer than normal waits are occurring, so they can make informed decisions to alleviate those issues. There will also be the opportunity to add another layer of safety by tracking specific patrons that alerted with a prohibited item on entry throughout the facility.
Customizable Alerting will allow venues the flexibility to tailor security alerts to align with their unique security strategy and needs. Alerts can be set to different groups or priority levels depending on who should be receiving them, what event is taking place at the venue or which security guards are stationed in which areas. It will also allow operators to gather data from multiple sources and send it directly to staff in security operations centers or to smart phones that guards are using to deliver the right message to the right people at the right time. The form of alerts can also be customized, from simple avatars identifying issues and people of concern, to more detailed video-enabled alerts.
“We took a good look at what is missing in the market, and what our customers have been voicing as key features they would like to see in our roadmap,” Evans continued. “Our solutions are going beyond security and weapons detection. We are elevating the patron experience by arming security operations and staff with a holistic view of their facility and intelligent insights so they can make confident, data-driven decisions.”
For more information on Patriot One’s AI-powered Platform, please visit https://patriot1tech.com/patscan/platform/.
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