PETRONAS Dagangan : 39th AGM – Administrative Guide

ADMINISTRATIVE GUIDE

FOR THE 39TH ANNUAL GENERAL MEETING (AGM) OF PETRONAS DAGANGAN BERHAD (THE COMPANY)

Date Time

• : Wednesday, 28 April 2021

• : 10.00 a.m.

Broadcast Venue :Virtual Studio 2, Level 4,

Kuala Lumpur Convention Centre, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia

PRECAUTIONARY MEASURES AGAINST THE CORONAVIRUS DISEASE (COVID-19)

• • The Securities Commission Malaysia (SC) had, on 13 January 2021, announced that capital market entities supervised, licensed or registered by the SC shall operate in accordance with the applicable Standard Operating Procedures (SOPs) issued by the authorities during the Emergency Ordinance and various forms of Movement Control Order (MCO). The SC had, on 5 March 2021, issued a revised Guidance Note on the Conduct of General Meetings for Listed Issuers (SC Guidance Note) stating various mode of conducting general meetings for areas with movement restriction subject to the requirements under the prevailing and applicable SOPs (Revised Guidance Note). The Revised Guidance Note further states that listed issuers are encouraged to continue leveraging technology to conduct their general meetings beyond the MCO in accordance with the recommendation stated under Practice 12.3 of the Malaysian Code on Corporate Governance 2017.

• • In line with the Government's directive, SC Guidance Note and Revised Guidance Note, the Company will conduct the 39th AGM on a virtual basis through live streaming and online remote voting via Remote Participation and Voting (RPV) facilities which are available on Tricor Investor & Issuing House Services Sdn Bhd's (Tricor) TIIH Online website athttps://tiih.online.

• • The Broadcast Venue of the 39th AGM is strictly for the purpose of complying with Section 327(2) of the Companies Act 2016 which requires the Chairman of the Meeting to be present at the main venue of the meeting. No shareholders/proxy(ies) from the public will be physically present at the Broadcast Venue on the day of the meeting.

• • Shareholders are to attend, participate, speak (by posing questions to the Board via real time submission of typed texts) and vote (collectively referred as "participate") remotely at this 39th AGM via the RPV facilities provided by Tricor via its TIIH Online website athttps://tiih.online. You may also consider appointing the Chairman of the Meeting as your proxy to attend and vote on your behalf at the 39th AGM.

• • Due to the constant evolving COVID-19 situation in Malaysia, we may be required to change the arrangements of our 39th AGM at short notice. Kindly check the Company's website or announcements for the latest updates on the status of the 39th AGM.

• • The Company will continue to observe the guidelines issued by the Ministry of Health and will take all relevant precautionary measures as advised.

REMOTE PARTICIPATION AND VOTING

• • The RPV facilities are available on Tricor's TIIH Online website athttps://tiih.online.

• • Shareholders are to participate remotely at the 39th AGM using RPV facilities from Tricor.

• • Kindly refer to Procedures for RPV as set out below for the requirements and procedures.

PROCEDURES TO REMOTE PARTICIPATION AND VOTING VIA RPV FACILITIES

• • Please read and follow the procedures below to engage in remote participation through live streaming and online remote voting at the 39th AGM using the RPV facilities:

Procedure	Action
BEFORE THE 39TH AGM DAY
i.	Register as a user with TIIH Online	• Using your computer, access to website athttps://tiih.online. Register as a user under the "e-Services" select "Create Account by Individual Holder". Refer to the tutorial guide posted on the homepage for assistance. • Registration as a user will be approved within one working day and you will be notified via e-mail. • If you are already a user with TIIH Online, you are not required to register again. You will receive an e-mail to notify you that the remote participation is available for registration at TIIH Online.
ii.	Submit your request to attend 39th AGM remotely	• Registration is open from 10.00 a.m. on Monday, 29 March 2021 until the day of 39th AGM on Wednesday, 28 April 2021. Shareholder(s) or proxy(ies) or corporate representative(s) or attorney(s) are required to register their attendance for the 39th AGM to ascertain their eligibility to participate the 39th AGM using the RPV. • Login with your user ID (i.e. e-mail address) and password and select the corporate event: "(REGISTRATION) PETRONAS DAGANGAN BERHAD 39TH AGM" • Read and agree to the Terms & Conditions and confirm the Declaration. • Select "Register for Remote Participation and Voting". • Review your registration and proceed to register. • System will send an e-mail to notify that your registration for remote participation is received and will be verified. • After verification of your registration against the Record of Depositors as at 21 April 2021, the system will send you an e-mail after 26 April 2021 to approve or reject your registration for remote participation. (Note: Please allow sufficient time for approval of new user of TIIH Online and registration for the RPV)
ON THE 39TH AGM DAY
i.	Login to TIIH Online	• Login with your user ID and password for remote participation at the 39th AGM at any time from 9.30 a.m. i.e. 30 minutes before the commencement of meeting at 10.00 a.m. on Wednesday, 28 April 2021.
ii.	Participate through Live Streaming	• Select the corporate event: (Live Stream Meeting) PETRONAS DAGANGAN BERHAD 39TH AGM to engage in the proceedings of the 39th AGM remotely. • If you have any question for the Chairman/Board, you may use the query box to transmit your question. The Chairman/Board will try to respond to questions submitted by remote participants during the 39th AGM. If there is time constraint, the responses will be published within three working days in the Company's corporate website atwww.mymesra.com.my under Investor Relation's page, after the meeting.

ADMINISTRATIVE GUIDE

PETRONAS DAGANGAN BERHAD 39TH ANNUAL GENERAL MEETING

Procedure	Action
iii.	Online Remote Voting	• Voting session commences from 10.00 a.m. on Wednesday, 28 April 2021 until a time when the Chairman announces the end of the session. • Select the corporate event: (Remote Voting) PETRONAS DAGANGAN BERHAD 39TH AGM or if you are on the live stream meeting page, you can select "GO TO REMOTE VOTING PAGE" button below the Query Box. • Read and agree to the Terms & Conditions and confirm the Declaration. • Select the CDS account that represents your shareholdings. • Indicate your votes for the resolutions that are tabled for voting. • Confirm and submit your votes.
iv.	End of remote participation	• Upon the announcement by the Chairman on the conclusion of the 39th AGM, the Live Streaming will end.

Note to users of the RPV facilities:

• i. Should your registration for RPV be approved, we will make available to you the rights to join the live stream meeting and to vote remotely. Your login to TIIH Online on the day of meeting will indicate your presence at the virtual meeting.

• ii. The quality of your connection to the live broadcast is dependent on the bandwidth and stability of the internet at your location and the device you use.

• iii. In the event you encounter any issues with logging-in, connection to the live stream meeting or online voting on the meeting day, kindly call Tricor Help Line at 011-4080 5616/011-4080 3168/011-4080 3169/011-4080 3170 for assistance or e-mail [e-mail] for assistance.

ENTITLEMENT TO PARTICIPATE AND APPOINTMENT OF PROXY

• • Only members whose names appear on the Record of Depositors as at 21 April 2021 shall be eligible to participate at the 39th AGM or appoint a proxy(ies) and/or the Chairman of the Meeting to participate on his/her behalf.

• • In view that the 39th AGM will be conducted on a virtual basis, a member can appoint the Chairman of the Meeting as his/ her proxy and indicate the voting instruction in the Form of Proxy.

• • If you wish to participate in the 39th AGM yourself, please do not submit any Form of Proxy for the 39th AGM. You will not be allowed to participate in the 39th AGM together with a proxy appointed by you.

• • Accordingly, proxy forms and/or documents relating to the appointment of proxy/corporate representative/attorney for the 39th AGM whether in hard copy or by electronic means shall be deposited or submitted in the following manner not later than Monday, 26 April 2021 at 10.00 a.m.:

i.

In hard copy form:

In the case of an appointment made in hard copy form, the proxy form must be deposited with:

• a. Tricor Investor & Issuing House Services Sdn. Bhd., Unit 32-01, Level 32, Tower A, Vertical Business Suite, Avenue 3, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia or alternatively, the Customer Service Centre at Unit G-3, Ground Floor, Vertical Podium, Avenue 3, Bangsar South, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia; or

• b. By fax at 03-2783 9222 or e-mail [e-mail]

ii.

By electronic form:All shareholders can have the option to submit proxy forms electronically via TIIH Online and the steps to submit are summarised below:

Procedure	Action
STEPS FOR INDIVIDUAL SHAREHOLDERS
Register as a user with TIIH Online	• Using your computer, please access the website athttps://tiih.online. Register as a user under the "e-Services". Please refer to the tutorial guide posted on the homepage for assistance. • If you are already a user with TIIH Online, you are not required to register again.
Proceed with submission of form of proxy	• After the release of the Notice of Meeting by the Company, login with your user name (i.e. email address) and password. • Select the corporate event: PETRONAS DAGANGAN BERHAD 39TH AGM - "SUBMISSION OF PROXY FORM". • Read and agree to the Terms and Conditions and confirm the Declaration. • Insert your CDS account number and indicate the number of shares for your proxy(ies) to vote on your behalf. • Indicate your voting instructions - FOR or AGAINST, otherwise your proxy will decide on your votes. • Review and confirm your proxy(ies) appointment. • Print the form of proxy for your record.
STEPS FOR CORPORATION OR INSTITUTIONAL SHAREHOLDERS
Register as a User with TIIH Online	• Access TIIH Online athttps://tiih.online • Under e-Services, the authorised or nominated representative of the corporation or institutional shareholder selects "Create Account by Representative of Corporate Holder". • Complete the registration form and upload the required documents. • Registration will be verified, and you will be notified by email within one to two working days. • Proceed to activate your account with the temporary password given in the email and re-set your own password. Note: The representative of a corporation or institutional shareholder must register as a user in accordance with the above steps before he/she can subscribe to this corporate holder electronic proxy submission. Please contact Tricor if you need clarifications on the user registration.
Proceed with submission of form of proxy	• Login to TIIH Online athttps://tiih.online • Select the corporate exercise name: "PETRONAS DAGANGAN BERHAD 39TH AGM: SUBMISSION OF PROXY FORM" • Agree to the Terms & Conditions and Declaration. • Proceed to download the file format for "Submission of Proxy Form" in accordance with the Guidance Note set therein. • Prepare the file for the appointment of proxies by inserting the required data. • Submit the proxy appointment file. • Login to TIIH Online, select corporate exercise name: "PETRONAS DAGANGAN BERHAD 39TH AGM: SUBMISSION OF PROXY FORM" • Proceed to upload the duly completed proxy appointment file. • Select "Submit" to complete your submission. • Print the confirmation report of your submission for your record.

ADMINISTRATIVE GUIDE

PETRONAS DAGANGAN BERHAD 39TH ANNUAL GENERAL MEETING

VOTING AT MEETING

• • The voting at the 39th AGM will be conducted on a poll pursuant to Paragraph 8.29A of the Main Market Listing Requirements of Bursa Malaysia Securities Berhad (Bursa Malaysia). The Company has appointed Tricor to conduct the poll voting electronically (e-voting) via Tricor e-Vote application (Tricor e-Vote App) and Boardroom Corporate Services Sdn Bhd as Independent Scrutineers to verify the poll results.

• • Shareholders can proceed to vote on the resolutions before the end of the voting session which will be announced by the Chairman of the Meeting and submit your votes at any time from the commencement of the 39th AGM at 10.00 a.m. Kindly refer to "Procedures to Remote Participation and Voting via RPV Facilities" provided above for guidance on how to vote remotely via TIIH Online.

RESULTS OF THE VOTING

• • The resolutions proposed at the 39th AGM and the results of the voting will be announced at the 39th AGM and subsequently via an announcement made by the Company through Bursa Malaysia atwww.bursamalaysia.com.

PRE-MEETING SUBMISSION OF QUESTIONS TO THE BOARD OF DIRECTORS

• • The Board recognises that the 39th AGM is a valuable opportunity for the Board to engage with shareholders. In order to enhance the efficiency of the proceedings of the 39th AGM, shareholders may in advance, before the 39th AGM, submit questions to the Board of Directors via Tricor's TIIH Online website at https://tiih.online, by selecting "e-Services" to login, post your questions and submit it electronically no later than Monday, 26 April 2021 at 10.00 a.m. The Board of Directors will endeavour to address the questions received at the 39th AGM.

• • Alternatively, you may also send your questions for the 39th AGM to the following email address:

  Investor Relations:[e-mail]

INTEGRATED REPORT 2020

• • The Integrated Report 2020 is available on the Company's website atwww.mymesra.com.my and Bursa Malaysia's website atwww.bursamalaysia.com under Company's announcements.

• • You may request for a printed copy of the Integrated Report 2020 athttps://tiih.online by selecting "Request for Annual Report" under the "Investor Services".

• • Kindly consider the environment before you decide to request for the printed copy of the Integrated Report 2020. The environmental concerns like global warming, deforestation, climate change and many more affect every human, animal and nation on this planet.

ENQUIRY

• • If you have any enquiry prior to the meeting, please call Tricor at [phone] during office hours i.e. from 8.30 a.m. to 5.30 p.m. (Monday to Friday).