About 37,000 customers are out of power due to wildfires that started overnight, including the Glass, Zogg and others. Power was turned off in partnership with
PSPS Restoration
Crews will inspect lines for damage or hazards caused by strong winds and other factors. Once the lines have been inspected and any needed repairs are made,
After severe weather has passed,
Inspect -
Repair - Where equipment damage is found,
Restore - Once the poles, towers and lines are safe to energize,
Customer Support
As of this morning,
All CRCs will follow important health and safety protocols including: Facial coverings and maintaining a physical distance of at least six feet from those who are not part of the same household will be required at all CRCs.
Temperature checks will be administered before entering CRCs that are located indoors.
CRC staff will be trained in COVID-19 precautions and will regularly sanitize surfaces and use Plexiglass barriers at check-in. All CRCs will follow county and state requirements regarding COVID-19, including limits on the number of customers permitted indoors at any time.
Out of precaution due to the wildfires, CRCs in Calistoga, Angwin, Magalia and Paradise have been closed.
Wildfires
The start of several wildfires yesterday and overnight has introduced new challenges for this PSPS event, and they are directly affecting many of our customers. Here's a quick update on what we know:
The Glass Fire along with the Shady and Boyson Fires in Napa County have burned over 11,000 acres as of this morning. These three fires are now referred to collectively as the Glass Fire.
Additionally, as of this morning, the developing Zogg Fire in Shasta County has burned over 7,000 acres, burning rapidly southwest of Redding. We continue to closely monitor this fire and work closely with first responders. We have not filed an Electric Incident Report and have no information indicating the Zogg Fire ignition is attributable to our facilities.
In total, approximately 37,000 customers are experiencing outages related to fires and not the PSPS event.
About
Contact:
Tel: (415) 973-5930
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