Unless the context requires otherwise, references in this report to "Ping
Identity," the "Company," "we," "us" and "our" refer to Ping Identity Holding
Corp. and its consolidated subsidiaries. The following discussion and analysis
of our financial condition and results of operations should be read in
conjunction with our condensed consolidated financial statements and related
notes appearing elsewhere in this Quarterly Report on Form 10-Q and our
consolidated financial statements and related notes included in our Annual
Report on Form 10-K for the year ended December 31, 2021.

                                    Overview

Ping Identity's mission is to secure the digital world through intelligent
identity.     We deliver on this mission by providing intelligent identity
solutions for the enterprise, leveraging AI and ML to provide real-time
authentication. We are built to scale for 3 billion-plus individual and machine
identities globally at speeds that allow for up to 50,000 unique authentications
per second. We enable companies to achieve zero trust security by making
identity frictionless, giving our customer the ability to go faster, get to the
cloud, and reduce costs, all while improving their end-user experiences.

We solve big problems for the world's largest enterprises.     We serve more
than half of the Fortune 100, and we have partnerships with companies such as
Microsoft and Amazon.  We serve a broad range of vertical markets with
particular strength in financial services, healthcare, technology, aerospace,
and retail especially among the Global 5000.

Ping Identity's platform enables a range of use cases for workforces, for
partners, and for a wide variety of consumer-facing applications.  Our solutions
and solution packages can be deployed as SaaS, as on premises software, or a
hybrid. We also provide flexibility to deploy our SaaS solutions in Ping
Identity's cloud, the customer's private cloud, or in a public cloud.

The Ping Intelligent Identity Platform is comprised of multiple solutions that
can be purchased individually or integrated as a more complete set of solutions
for the customer, workforce, partner or IoT use case: Single Sign-On ("SSO"),
Multi-Factor Authentication ("MFA"), Access Security, Directory, Dynamic
Authorization, Risk Management, Identity Verification, API Intelligence,
Orchestration and Fraud Detection.

Our offerings are predominantly priced based on the solution, use case and
number of identities. We sell our platform through subscription-based contracts,
and substantially all of our customers pay annually in advance. We sell our
solutions primarily through direct sales, which are enhanced by collaboration
with our channel partners, resellers, system integrators and technology
partners. This includes sourcing new leads, aiding in pre-sale processes (such
as proof of concepts, demos or requests for proposals) and reselling our
solutions to customers. We also leverage a number of our channel partners and
system integrators to provide the implementation services for some of our larger
and more complex deployments, significantly increasing the time-to-value for our
customers and maximizing the efficiency of our go-to-market efforts.

                          Proposed Merger Transaction

On August 2, 2022, Ping Identity entered into an Agreement and Plan of Merger
(the "Merger Agreement") with Project Polaris Holdings, LP, a Delaware limited
partnership ("Parent"), and Project Polaris Merger Sub, Inc., a Delaware
corporation and a wholly owned subsidiary of Parent ("Merger Sub"). Parent and
Merger Sub are affiliates of Thoma Bravo Fund XV, L.P., a Delaware limited
partnership and private equity fund managed by Thoma Bravo, L.P. Pursuant to the
Merger Agreement, Merger Sub will be merged with and into the Company, with the
Company surviving as a wholly owned subsidiary of Parent (the "Merger").  If the
Merger is consummated, the Company's common stock will be delisted from the New
York Stock Exchange and deregistered under the Exchange Act.

The Merger Agreement provides, among other things, that upon the terms and
subject to the conditions set forth in the Merger Agreement, at the effective
time of the Merger (the "Effective Time"), each share of common stock of the
Company that is issued and outstanding as of immediately prior to the Effective
Time (other than

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certain shares), will be automatically cancelled, extinguished and converted
into the right to receive $28.50, without interest thereon. The closing of the
proposed Merger is subject to certain conditions, including the adoption of the
Merger Agreement by stockholders representing a majority of the outstanding
shares of the Company's common stock and the receipt of applicable regulatory
approvals. The proposed Merger is expected to close during the fourth quarter of
2022. See Note 17 of our condensed consolidated financial statements included in
Part I, Item 1 of this Quarterly Report on Form 10-Q for more information.

Impact of COVID-19, Macroeconomic and Geopolitical Conditions



While the impact of the COVID-19 pandemic is lessening, challenges resulting
from the pandemic persist. To date, we have seen limited effects on the
Company's annual results of operations and overall financial performance as a
result of COVID-19. As noted below in "Key Factors Affecting Our
Performance-Seasonality," typical seasonal fluctuations in our revenue have
changed as a result of the COVID-19 pandemic. However, the effects of the
continued outbreak of COVID-19 may include disruptions of sales channels,
marketing activities and supply chains, and we cannot fully predict the effects
of the continuing pandemic on our business and our financial performance in
future periods.

Additionally, adverse macroeconomic conditions, including but not limited to
inflation, slower growth or recession, new or increased tariffs, changes to
fiscal and monetary policy, higher interest rates and currency fluctuations
could adversely affect demand for our products. In addition, the Russian
invasion of Ukraine has resulted in, among other things, economic sanctions
imposed by the international community, which have impacted the global economy
and given rise to potential global security issues that may adversely affect
international business and economic conditions. Although we have no direct
operations in Russia or Ukraine, certain of our customers and third-party
service providers have been negatively impacted by the war in Ukraine. To date,
the impact on these parties has not had a material impact on our operations. In
the first quarter of 2022, we indefinitely ceased all sales to Russia, which
sales were not material to our results.

Our condensed consolidated financial statements reflect estimates and
assumptions made by management that affect the reported amounts of assets and
liabilities, disclosures of contingent assets and liabilities at the date of the
condensed consolidated financial statements and the reported amounts of revenues
and expenses during the reporting period. Management evaluates these estimates
and assumptions on an ongoing basis and makes estimates based on historical
experience and various other assumptions that are believed to be reasonable.
Actual results may differ from these estimates.

                     Key Factors Affecting our Performance

We believe that our future performance will depend on many factors, including the following:

Generating Additional Sales to Existing Customers



A customer journey often begins with the purchase of one of our solutions for
one use case. Once customers realize the value of that solution, their spend
with us expands by (i) adopting another identity use case, (ii) deploying
additional solutions and solution packages and/or (iii) adding more identities
over time.

Our future revenue growth is dependent upon our ability to continue to expand
our customers' use of our platform. Our ability to increase sales to existing
customers will depend on a number of factors, including satisfaction or
dissatisfaction with our solutions, competition, pricing, economic conditions
and spending by customers on our solutions. We have adopted a customer success
strategy and implemented processes across our customer base to drive revenue
retention and expansion.

Increasing the Size of our Customer Base


We believe there is significant opportunity to increase market adoption of our
platform by new customers. Our SSO, Access Security and Directory solutions
often replace legacy and homegrown systems. We also have significant greenfield
opportunities with our MFA, Dynamic Authorization, Risk Management, Identity
Verification, API Intelligence, Orchestration and Fraud Detection solutions and
the IoT use case. To increase

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our customer base, we plan to continue to expand our sales force and channel
partner network, both domestically and internationally, enhance our marketing
efforts and target new buyers. For example, we have extended our cloud-based
offering to target developers, who represent a new potential buyer for us. Over
time, we believe sales to developers could increase the size of our customer
base.

Maintaining our Technology Differentiation and Product Leadership



The Ping Intelligent Identity Platform is designed for large enterprises with
complex, hybrid IT requirements. We have spent over a decade building a
standards-based platform with turnkey integrations designed to ensure that large
enterprises can easily and rapidly deploy our platform within their complex
infrastructures. We intend to continue making investments in research and
development to extend our platform and technology capabilities while also
expanding our solutions to address new use cases.

Investing for Growth



We believe Identity and Access Management represents a large market opportunity,
and we plan to invest in order to support further growth. During 2018, we
accelerated investments in our business to expand our footprint within this
large and growing market. Specifically, we invested in new cloud-based offerings
to broaden the Ping Intelligent Identity Platform and the scope of our solutions
to cover new identity security threats, such as APIs. We also invested in
deploying our platform as a single tenant cloud-based offering, managed by us,
to help extend the reach of our solutions within our customers' infrastructures,
while providing them with the level of control and configuration they require.
Since 2018, we have seen progress with these investments and expect to continue
to invest in these areas. Additionally, we plan to invest in increased marketing
efforts, expanding our sales force, and growing our network of channel partners,
resellers, system integrators and technology partners. However, we are not
expecting these investments to provide our business with meaningful increases to
annual recurring revenue ("ARR") growth in the immediate term as we expect
natural purchasing cycles will affect the speed of market adoption.

Additionally, we have a large and growing international presence and intend to
grow our customer base in various international regions by making investments in
our sales team globally. For the quarter ended June 30, 2022, our international
revenue was 29% of our total revenue. We expect international sales to be a
meaningful revenue contributor in future periods.

Seasonality



Given the purchasing patterns of our enterprise customers, we typically
experience seasonality in terms of when we receive orders from our customers.
Our customers often time their purchases and renewals of our solutions to
coincide with their fiscal year end, which is typically June 30 or December 31.
Because of these purchasing patterns, a greater percentage of our annual
subscription revenue from term-based licenses, the revenue from which is
recognized up front at the later of delivery or commencement of the license
term, has come from our second and fourth quarters, rather than from other
quarters. However, due to fluctuations in the economic environment resulting
from COVID-19, we did not see our historical trends in seasonality for the year
ended December 31, 2021, where 26% and 25% of our annual revenue was in our
second and fourth quarters, respectively.

                              Key Business Metrics

In addition to our GAAP financial information, we review a number of operating and financial metrics, including the following key metrics, to evaluate our business, measure our performance, identify trends affecting our business, formulate business plans and make strategic decisions.

Annual Recurring Revenue


ARR represents the annualized value of all subscription contracts as of the end
of the period. ARR neutralizes fluctuations due to seasonality, contract term
and the sales mix of subscriptions for term-based licenses and SaaS. ARR only
includes the annualized value of subscription contracts. ARR does not have

any
standardized

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meaning and is therefore unlikely to be comparable to similarly titled measures
presented by other companies. ARR should be viewed independently of revenue and
deferred revenue and is not intended to be combined with or to replace either of
those items. ARR is not a forecast and the active contracts at the end of a
reporting period used in calculating ARR may or may not be extended or renewed
by our customers.

The table below sets forth our ARR as of the end of June 30, 2022 and 2021, respectively.



             June 30,                 Change
         2022         2021          $         %

                 (dollars in thousands)
ARR    $ 340,988    $ 279,630    $ 61,358    22 %

Dollar-Based Net Retention Rate



To further illustrate the land and expand economics of our customer
relationships, we examine the rate at which our customers increase their
subscriptions for our solutions. Our dollar-based net retention rate measures
our ability to increase revenue across our existing customer base through
expanded use of our platform, offset by customers whose subscription contracts
with us are not renewed or renew at a lower amount.

We calculate our dollar-based net retention rate as of the end of a reporting period as follows:

? Numerator. We measure ending ARR for the current reporting period from

customers with associated ending ARR for the same period last year.

? Denominator. We measure ending ARR for the same period last year.




The quotient obtained from this calculation is our dollar-based net retention
rate. Our dollar-based net retention rate was 114% at June 30, 2022. We believe
our ability to cross-sell our new solutions to our installed base, particularly
MFA, API Intelligence, Fraud Detection, Orchestration, Risk Management, Dynamic
Authorization and Identity Verification, will continue to support our high
dollar-based net retention rate.

Large Customers



We believe that our ability to increase the number of customers on our platform,
particularly the number of customers with ARR greater than $250,000,
demonstrates our focus on the large enterprise market and our penetration within
those enterprises. Historically, increasing awareness of our platform, further
developing our sales and marketing expertise and channel partner ecosystem, and
continuing to build solutions that address the unique identity needs of large
enterprises have increased our number of large customers across industries. We
believe there are significant upsell and cross-sell opportunities within our
customer base by expanding the number of use cases, adding additional identities
and selling new solutions.

Our customers with ARR over $250,000 increased from 279 at June 30, 2021 to 331 at June 30, 2022, representing a year-over-year growth rate of 19%.



                          Non-GAAP Financial Measures

In addition to our results determined in accordance with GAAP, we believe the
following non-GAAP measures are useful in evaluating our operating performance.
We believe that non-GAAP financial information, when taken collectively, may be
helpful to investors because it provides consistency and comparability with past
financial performance and assists in comparisons with other companies, some of
which use similar non-GAAP financial information to supplement their GAAP
results. The non-GAAP financial information is presented for supplemental
informational purposes only, and should not be considered a substitute for
financial information presented in accordance with GAAP, and may be different
from similarly-titled non-GAAP measures used by other companies. A
reconciliation is provided below for each non-GAAP financial measure to the most
directly comparable financial measure stated in accordance with GAAP. Investors
are encouraged to review the related

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GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures.

Free Cash Flow



Free Cash Flow is a supplemental measure of liquidity that is not made under
GAAP and that does not represent, and should not be considered as, an
alternative to cash flow from operations, as determined by GAAP. We define Free
Cash Flow as net cash provided by (used in) operating activities less cash used
for purchases of property and equipment and capitalized software development
costs.

We use Free Cash Flow as one measure of the liquidity of our business. We
believe that Free Cash Flow is a useful indicator of liquidity that provides
information to management and investors about the amount of cash generated from
our core operations that, after the purchases of property and equipment and
capitalized software development costs, can be used for strategic initiatives,
including investing in our business and selectively pursuing acquisitions and
strategic investments. We further believe that historical and future trends in
Free Cash Flow, even if negative, provide useful information about the amount of
cash generated (or consumed) by our operating activities that is available (or
is not available) to be used for strategic initiatives. For example, if Free
Cash Flow is negative, we may need to access cash reserves or other sources of
capital to invest in strategic initiatives. We also believe that the use of Free
Cash Flow enables us to more effectively evaluate our liquidity
period-over-period and relative to our competitors.

A reconciliation of Free Cash Flow to net cash provided by operating activities, the most directly comparable GAAP measure, is as follows:



                                                          Six Months Ended
                                                             June 30,
                                                          2022        2021

                                                           (in thousands)
Net cash provided by (used in) operating activities    $  (3,682)  $   43,965
Less:
Purchases of property and equipment                       (2,029)     

(1,502)


Capitalized software development costs                    (9,611)     

(8,582)


Free Cash Flow                                         $ (15,322)  $   

33,881


Net cash used in investing activities                  $ (12,144)  $ 

(49,959)

Net cash provided by (used in) financing activities $ 6,375 $ (35,267) Cash paid for interest

$    6,876  $      584


Free Cash Flow has limitations as an analytical tool, and you should not
consider it in isolation, or as a substitute for analysis of our results as
reported under GAAP. For example, Free Cash Flow does not represent the total
increase or decrease in our cash balance for a given period. Because of these
limitations, Free Cash Flow should not be considered as a replacement for cash
flow from operations, as determined by GAAP, or as a measure of our
profitability. We compensate for these limitations by relying primarily on our
GAAP results and using non-GAAP measures only for supplemental purposes.

Non-GAAP Gross Profit



Non-GAAP Gross Profit is a supplemental measure of operating performance that is
not made under GAAP and that does not represent, and should not be considered
as, an alternative to gross profit, as determined by GAAP. We define Non-GAAP
Gross Profit as gross profit, adjusted for stock-based compensation expense and
certain amortization expense of acquired intangible assets and software
developed for internal use.

We use Non-GAAP Gross Profit to understand and evaluate our core operating
performance and trends, to prepare and approve our annual budget, and to develop
short-term and long-term operating plans. We believe that Non-GAAP Gross Profit
is a useful measure to us and to our investors because it provides consistency
and comparability with our past financial performance and between fiscal
periods, as the metric generally eliminates the effects of the variability of
amortization of acquired intangibles and internal-use software and

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stock-based compensation expense from period to period, which may fluctuate for
reasons unrelated to overall operating performance. We believe that the use of
this measure enables us to more effectively evaluate our performance
period-over-period and relative to our competitors.

A reconciliation of Non-GAAP Gross Profit to gross profit, the most directly comparable GAAP measure, is as follows:



                                      Three Months Ended       Six Months Ended
                                          June 30,                June 30,
                                       2022         2021      2022         2021

                                                    (in thousands)
Gross profit                         $  42,216    $ 56,500  $  98,244    $ 104,638
Amortization expense                     8,743       6,077     17,259       11,886

Stock-based compensation expense           727         942      1,475      

 2,068
Non-GAAP Gross Profit                $  51,686    $ 63,519  $ 116,978    $ 118,592
Non-GAAP Gross Profit has limitations as an analytical tool, and you should not
consider it in isolation, or as a substitute for analysis of our results as
reported under GAAP. Because of these limitations, Non-GAAP Gross Profit should
not be considered as a replacement for gross profit, as determined by GAAP, or
as a measure of our profitability. We compensate for these limitations by
relying primarily on our GAAP results and using non-GAAP measures only for
supplemental purposes.

                      Components of Results of Operations

Revenue



We recognize revenue under ASC 606. Under ASC 606, we recognize revenue when our
customer obtains control of goods or services in an amount that reflects the
consideration that we expect to receive in exchange for those goods or services.

We derive revenue primarily from sales of subscriptions for our solutions to new and existing customers and, to a lesser extent, sales of professional services.



Subscription.   Subscription revenue includes subscription term-based license
revenue for solutions deployed on-premise within the customer's IT
infrastructure or in a third-party cloud of their choice, subscription support
and maintenance revenue from such deployments, and SaaS subscriptions, which
give customers the right to access our cloud-hosted software solutions. We
typically invoice subscription fees annually in advance. Subscription term-based
license revenue is recognized upon transfer of control of the software, which
occurs at delivery or when the license term commences, if later. All of our
support and maintenance revenue and revenue from SaaS subscriptions is
recognized ratably over the term of the applicable agreement.

For the three months ended June 30, 2022 and 2021, 35% and 61%, respectively, of
our revenue was from subscription term-based licenses. For the six months ended
June 30, 2022 and 2021, 44% and 60%, respectively, of our revenue was from
subscription term-based licenses. Changes in period-over-period subscription
revenue growth are primarily impacted by the following factors:

? the type of new and renewed subscriptions (i.e., term-based or SaaS); and

? the duration of new and renewed term-based subscriptions.


While the number of new and increased subscriptions during a period impacts our
subscription revenue growth, the type and duration of those subscriptions has a
significantly greater impact on the amount and timing of revenue recognized in a
period. Subscription revenue from term-based licenses is recognized at the
beginning of the subscription term, while subscription revenue from SaaS and
support and maintenance is recognized ratably over the subscription term. As a
result, our revenue may fluctuate due to the timing of term-based

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licensing transactions. In addition, keeping other factors constant, when the
percentage of subscription term-based licenses to total subscriptions sold or
renewed in a period increases relative to the prior period, revenue growth will
increase. Conversely, when the percentage of subscription SaaS and support and
maintenance to total subscriptions sold or renewed in a period increases,
revenue growth will generally decrease. Additionally, a multi-year subscription
term-based license will generally result in greater revenue recognition up-front
relative to a one-year subscription term-based license. Therefore, keeping other
factors constant, revenue growth will also trend higher in a period where the
percentage of multi-year subscription term-based licenses to total subscription
term-based licenses increases.

Professional Services and Other.   Professional services and other revenue
consists primarily of fees from professional services provided to our customers
and partners to configure and optimize the use of our solutions, as well as
training services related to the configuration and operation of our solutions.
Our professional services are generally priced on a time and materials basis,
which is generally invoiced monthly and for which revenue is recognized as the
services are performed. Revenue from our training services and sponsorship fees
is recognized on the date the services are complete. Over time, we expect our
professional services revenue to remain relatively stable as a percentage of
total revenue.

Cost of Revenue

Subscription.   Subscription cost of revenue consists primarily of employee
compensation costs for employees associated with supporting our subscription
arrangements and certain third-party expenses. Employee compensation and related
costs include cash compensation and benefits to employees, stock-based
compensation, costs of third-party contractors and associated overhead costs.
Third-party expenses consist of cloud infrastructure costs and other expenses
directly associated with our customer support. We expect our subscription cost
of revenue to increase in absolute dollars to the extent our subscription
revenue increases.

Professional Services and Other.   Professional services and other cost of
revenue consists primarily of employee compensation costs directly associated
with delivery of professional services and training, including stock-based
compensation, costs of third-party contractors, facility rental charges and
other associated overhead costs. We expect our professional services and other
cost of revenue to increase in absolute dollars relative to the growth of our
business.

Amortization Expense. Amortization expense consists of amortization of developed technology and internal-use software.

Operating Expenses



Our operating expenses consist of sales and marketing, research and development
and general and administrative expenses as well as depreciation and
amortization. Personnel costs are the most significant component of operating
expenses and consist of salaries, benefits, bonuses, payroll taxes and
stock-based compensation expense.

Sales and Marketing.  Sales and marketing expenses consist primarily of employee
compensation costs, sales commissions, costs of general marketing and
promotional activities, travel-related expenses and allocated overhead. Certain
sales commissions earned by our sales force on subscription contracts are
deferred and amortized over the period of benefit, which is generally four
years. We expect to continue to invest in our sales force domestically and
internationally, as well as in our channel relationships. We expect our sales
and marketing expenses to increase on an absolute dollar basis and continue to
be our largest operating expense category for the foreseeable future.

Research and Development.   Research and development expenses consist primarily
of employee compensation costs, allocated overhead and software and maintenance
expenses. We will continue to invest in innovation and offer our customers new
solutions to enhance our existing platform and expect such investment to
increase on an absolute dollar basis as our business grows.

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General and Administrative.   General and administrative expenses consist

primarily of employee compensation costs, for corporate personnel, such as those
in our executive, human resource, legal, facilities, accounting and finance,
information security and information technology departments. In addition,
general and administrative expenses include third-party professional fees, as
well as all other supporting corporate expenses not allocated to other
departments. General and administrative expense also includes
acquisition-related expenses, which primarily consist of third-party expenses
related to business acquisitions, such as professional services and legal fees.

We expect our general and administrative expenses to increase on an absolute
dollar basis as our business grows. Also, we expect to incur additional general
and administrative expenses as a result of continuing to operate as a public
company, including costs to comply with the rules and regulations applicable to
companies listed on a national securities exchange, costs related to compliance
and reporting obligations pursuant to the rules and regulations of the SEC, and
increased expenses for insurance, investor relations and professional services.

Depreciation and Amortization.   Depreciation and amortization expense consists
primarily of depreciation of our fixed assets and amortization of finite-lived
acquired intangible assets such as customer relationships, trade names and
non-compete agreements.

Other Income (Expense)

Interest Expense. Interest expense consists primarily of interest payments on our outstanding borrowings under our credit facilities as well as the amortization of associated deferred financing costs. See "- Liquidity and Capital Resources - Senior Secured Credit Facilities."



Other Income (Expense), Net.   Other income (expense), net primarily consists of
gains and losses from transactions denominated in a currency other than the
functional currency, interest income and other income (expense). As we have
expanded our international operations, our exposure to fluctuations in foreign
currencies has increased, and we expect this to continue.

Benefit (Provision) for Income Taxes



Benefit (Provision) for income taxes consists primarily of income taxes related
to U.S. federal and state income taxes and income taxes in foreign jurisdictions
in which we conduct business.

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                             Results of Operations

The following table sets forth our condensed consolidated statements of operations data for the periods indicated:



                                       Three Months Ended           Six Months Ended
                                           June 30,                    June 30,
                                       2022          2021          2022          2021

                                                       (in thousands)
Revenue:
Subscription                        $   66,308    $   73,151    $  146,508    $  137,367

Professional services and other          5,719         5,753        10,210 

      10,481
Total revenue                           72,027        78,904       156,718       147,848
Cost of revenue:
Subscription (exclusive of
amortization shown below)(1)            14,223        10,185        27,611        19,599
Professional services and other
(exclusive of amortization shown
below)(1)                                6,845         6,142        13,604        11,725
Amortization expense                     8,743         6,077        17,259        11,886
Total cost of revenue                   29,811        22,404        58,474        43,210
Gross profit                            42,216        56,500        98,244       104,638
Operating expenses:
Sales and marketing(1)                  36,712        29,082        67,653        54,631
Research and development(1)             22,086        18,692        42,553        40,394

General and administrative(1)           19,882        19,545        36,113 

34,000


Depreciation and amortization            4,448         4,327         8,836 

       8,692
Total operating expenses                83,128        71,646       155,155       137,717
Loss from operations                  (40,912)      (15,146)      (56,911)      (33,079)
Other income (expense):
Interest expense                       (3,883)         (310)       (7,519)         (706)

Other income (expense), net            (2,860)           430       (3,664) 

(442)


Total other income (expense)           (6,743)           120      (11,183) 

(1,148)


Loss before income taxes              (47,655)      (15,026)      (68,094) 

(34,227)


Benefit (provision) for income
taxes                                    (193)         4,047          (12)         7,314
Net loss                            $ (47,848)    $ (10,979)    $ (68,106)    $ (26,913)

(1) Includes stock-based compensation as follows:




                                        Three Months Ended             Six Months Ended
                                             June 30,                      June 30,
                                       2022             2021          2022           2021

                                                         (in thousands)
Subscription cost of revenue        $       497      $      513    $       964    $    1,048
Professional services and other
cost of revenue                             230             429            511         1,020
Sales and marketing                       4,340           4,843          6,520         9,041
Research and development                  2,879           4,647          6,105        13,159
General and administrative                5,539           7,044          7,513        10,147
Total                               $    13,485      $   17,476    $    21,613    $   34,415


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The following table sets forth our condensed consolidated statements of
operations data expressed as a percentage of total revenue for the periods
indicated:

                                       Three Months Ended              Six Months Ended
                                           June 30,                        June 30,
                                      2022            2021            2022           2021
Revenue:
Subscription                            92 %             93 %           93 %            93 %
Professional services and
other                                    8                7              7               7
Total revenue                          100              100            100             100
Cost of revenue:
Subscription (exclusive of
amortization shown below)               20               13             18              13
Professional services and
other (exclusive of
amortization shown below)               10                8              9               8
Amortization expense                    12                7             11               8
Total cost of revenue                   42               28             38              29
Gross profit                            58               72             62              71
Operating expenses:
Sales and marketing                     51               37             43              37
Research and development                31               24             27              27
General and administrative              28               25             23              23

Depreciation and amortization            6                5              5 

             6
Total operating expenses               116               91             98              93
Loss from operations                  (58)             (19)           (36)            (22)
Other income (expense):
Interest expense                       (5)                -            (5)             (1)

Other income (expense), net            (3)                -            (2)               -
Total other income (expense)           (8)                -            (7)             (1)
Loss before income taxes              (66)             (19)           (43) 

(23)


Benefit (provision) for income
taxes                                    -                5              -               5
Net loss                              (66) %           (14) %         (43) %          (18) %


      Comparison of the Three and Six Months Ended June 30, 2022 and 2021

Revenue

                          Three Months Ended                                Six Months Ended
                              June 30,                  Change                 June 30,                 Change
                           2022         2021          $          %         2022         2021          $         %

                                                          (dollars in thousands)
Revenue:
Subscription            $   66,308    $ 73,151    $ (6,843)     (9) %    $ 146,508    $ 137,367    $ 9,141       7 %
Professional
services and other           5,719       5,753         (34)     (1)         10,210       10,481      (271)     (3)
Total revenue           $   72,027    $ 78,904    $ (6,877)     (9) %    $ 156,718    $ 147,848    $ 8,870       6 %


Total revenue decreased by $6.9 million, or 9%, for the three months ended
June 30, 2022 compared to the three months ended June 30, 2021. The decrease in
revenue was primarily attributable to a decrease in subscription revenue of $6.8
million, discussed further below.

Total revenue increased by $8.9 million, or 6%, for the six months ended June 30, 2022 compared to the six months ended June 30, 2021. The revenue growth was attributable to an increase of $9.1 million in subscription revenue, discussed further below.



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The table below sets forth the components of subscription revenue for the three and six months ended June 30, 2022 and 2021.



                            Three Months Ended                                 Six Months Ended
                                June 30,                   Change                 June 30,                   Change
                             2022         2021          $           %         2022         2021           $           %

                                                              (dollars in thousands)
Subscription:
Multi-year
subscription
term-based licenses       $   15,992    $ 32,391    $ (16,399)    (51) %    $  48,774    $  56,229    $  (7,455)    (13) %
1-year subscription
term-based licenses            9,164      15,464       (6,300)    (41)         20,692       32,808      (12,116)    (37)
Total subscription
term-based licenses           25,156      47,855      (22,699)    (47)         69,466       89,037      (19,571)    (22)
Subscription SaaS             22,726      13,425         9,301      69         42,907       25,411        17,496      69
Maintenance and
support                       18,426      11,871         6,555      55         34,135       22,919        11,216      49
Total subscription
revenue                   $   66,308    $ 73,151    $  (6,843)     (9)      $ 146,508    $ 137,367    $    9,141       7


Subscription revenue decreased by 9%, or $6.8 million in the three months ended
June 30, 2022 compared to the three months ended June 30, 2021. Total
subscription revenue decreased primarily as a result of changes to the relative
value ascribed to our maintenance and support obligations as compared to license
obligations in contracts with multiple performance obligations, resulting in an
increase in maintenance and support revenue that will be deferred to future
periods and a decrease in term-based license revenue recognized in the period,
as discussed further below.

Subscription revenue increased by 7%, or $9.1 million, in the six months ended
June 30, 2022 compared to the six months ended June 30, 2021. Total subscription
revenue increased as a result of a greater amount of new and renewing SaaS
subscriptions in the six months ended June 30, 2022, compared to the six months
ended June 30, 2021. Remaining changes to subscription revenue were primarily
due to the following:

Change in subscription type.    The following table sets forth the components of
subscription revenue expressed as a percentage of total subscription revenue:

                           Three Months Ended                     Six Months Ended
                                June 30,            Change            June 30,            Change
                           2022           2021         %         2022           2021         %
Subscription
term-based licenses          38 %           65 %     (27) %        47 %           65 %     (18) %
Subscription SaaS            34             18         16          30             18         12
Maintenance and
support                      28             17         11          23             17          6
Total subscription
revenue                     100 %          100 %                  100 %          100 %


Subscription term-based license revenue as a percentage of subscription revenue
decreased from 65% for each of the three and six months ended June 30, 2021, to
38% and 47% for the three and six months ended June 30, 2022, respectively.
Subscription SaaS as a percentage of total subscription revenue increased from
18% in each of the three and six months ended June 30, 2021 to 34% and 30% in
the three and six months ended June 30, 2022, respectively. Maintenance and
support as a percentage of total subscription revenue increased from 17% for
each of the three and six months ended June 30, 2021 to 28% and 23% for the
three and six months ended June 30, 2022, respectively.

Additionally, subscription SaaS revenue increased by 69%, or $9.3 million, and
69%, or $17.5 million, in the three and six months ended June 30, 2022, compared
to the three and six months ended June 30, 2021. Maintenance and support revenue
increased by 55%, or $6.6 million, and 49%, or $11.2 million, in the three and
six months ended June 30, 2022, compared to the three and six months ended June
30, 2021. As our business moves increasingly to SaaS, our investments have
followed, with a higher percentage of investment shifting to SaaS as well as
maintenance and support of our software. Subscription SaaS and maintenance have
increased as a percentage of total subscription revenue as adoption of our SaaS
solutions has increased, as well as to reflect an increase in the relative value
attributable to our software maintenance and support obligations, resulting in
greater deferral of revenue in the period in which the subscription is
contracted. We expect this trend to continue in future periods.

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Change in term-based subscription duration. The following table sets forth the components of subscription term-based licenses expressed as a percentage of total subscription term-based licensed revenue:



                           Three Months Ended                     Six Months Ended
                                June 30,            Change            June 30,            Change
                           2022           2021         %         2022           2021         %
Multi-year
subscription
term-based licenses          64 %           68 %      (4) %        70 %           63 %        7 %
1-year subscription
term-based licenses          36             32          4          30             37        (7)
Total subscription
term-based licenses         100 %          100 %                  100 %          100 %

Multi-year subscription term-based license revenue as a percentage of total subscription term-based license revenue decreased from 68% in the three months ended June 30, 2021 to 64% in the three months ended June 30, 2022. This decrease is attributable to additional value ascribed to our software maintenance and support obligations as compared to license obligations in contracts with multiple performance obligations, resulting in a decrease in term-based license revenue recognized.


Multi-year subscription term-based license revenue as a percentage of total
subscription term-based license revenue increased from 63% in the six months
ended June 30, 2021 to 70% in the six months ended June 30, 2022. Despite this
increase in the percentage of multi-year subscriptions, multi-year subscription
term-based license revenue deceased for the six months ended June 30, 2022 as
compared to the six months ended June 30, 2021 as a result of additional value
ascribed to our software maintenance and support obligations as compared to
license obligations in contracts with multiple performance obligations,
resulting in a decrease in term-based license revenue recognized.

Cost of Revenue

                          Three Months Ended                             Six Months Ended
                              June 30,                 Change               June 30,                 Change
                           2022         2021         $         %         2022        2021         $          %

                                                        (dollars in thousands)
Cost of revenue:
Subscription
(exclusive of
amortization shown
below)                  $   14,223    $ 10,185    $ 4,038      40 %    $ 27,611    $ 19,599    $  8,012      41 %
Professional
services and other
(exclusive of
amortization shown
below)                       6,845       6,142        703      11        13,604      11,725       1,879      16
Amortization expense         8,743       6,077      2,666      44        17,259      11,886       5,373      45
Total cost of
revenue                 $   29,811    $ 22,404    $ 7,407      33 %    $ 58,474    $ 43,210    $ 15,264      35 %


Subscription cost of revenue increased by $4.0 million, or 40%, for the three
months ended June 30, 2022 compared to the three months ended June 30, 2021.
$1.5 million of the increase was primarily attributable to an increase in
headcount to support the growth of our subscription SaaS offerings and ongoing
maintenance for our expanding customer base. $1.3 million of the increase was
attributable to an increase in cloud-based hosting and management costs largely
associated with the increased adoption of our solutions. $1.2 million of the
increase was primarily due to an increase in software costs incurred to support
our expanding SaaS offerings.

Subscription cost of revenue increased by $8.0 million, or 41%, for the six
months ended June 30, 2022 compared to the six months ended June 30, 2021. $3.2
million of the increase was primarily attributable to an increase in headcount
to support the growth of our subscription SaaS offerings and ongoing maintenance
for our expanding customer base. $3.1 million of the increase was attributable
to an increase in cloud-based hosting and management costs largely associated
with the increased adoption of our solutions. $1.6 million of the increase was
primarily due to an increase in software costs incurred to support our expanding
SaaS offerings.

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Professional services and other cost of revenue increased $0.7 million, or 11%,
for the three months ended June 30, 2022 compared to the three months ended
June 30, 2021. $0.7 million of the increase was primarily attributable to an
increase in headcount and an increase in partner-related costs to support the
growth in our business.

Professional services and other cost of revenue increased by $1.9 million, or
16%, for the six months ended June 30, 2022 compared to the six months ended
June 30, 2021. $2.0 million of the increase was primarily attributable to an
increase in headcount and an increase in partner-related costs to support the
growth in our business.

Amortization expense increased by $2.7 million, or 44%, for the three months
ended June 30, 2022 compared to the three months ended June 30, 2021.
Amortization expense increased by $5.4 million, or 45%, for the six months ended
June 30, 2022 compared to the six months ended June 30, 2021. The increase was
attributable primarily to increases in the amortization of developed technology
resulting from our acquisitions in 2021 of $1.8 million and $3.6 million for the
three and six months ended June 30, 2022, as compared to the three and six
months ended June 30, 2021, respectively. The remaining increase in amortization
expense was primarily related to an increase in the amortization of our
capitalized software of $1.1 million and $2.1 million for the three and six
months ended June 30, 2022, as compared to the three and six months ended June
30, 2021, respectively. The increase in capitalized software was driven by an
increase in employee costs capitalized as software development costs as a result
of our ongoing investment in developing our SaaS services.

Operating Expenses



                          Three Months Ended                               

Six Months Ended


                              June 30,                  Change                June 30,                  Change
                           2022         2021         $          %         2022         2021          $          %

                                                          (dollars in thousands)

Sales and marketing     $   36,712    $ 29,082    $  7,630      26 %    $  67,653    $  54,631    $ 13,022      24 %
Research and
development                 22,086      18,692       3,394      18         42,553       40,394       2,159       5
General and
administrative              19,882      19,545         337       2         36,113       34,000       2,113       6
Depreciation and
amortization                 4,448       4,327         121       3          8,836        8,692         144       2
Total operating
expenses                $   83,128    $ 71,646    $ 11,482      16 %    $ 

155,155 $ 137,717 $ 17,438 13 %




Sales and Marketing.     Sales and marketing expenses increased by $7.6 million,
or 26%, for the three months ended June 30, 2022 compared to the three months
ended June 30, 2021. $4.7 million of the increase was primarily attributable to
an increase in headcount related to the expansion of our sales force and our
marketing department. $1.6 million of the increase was due to an increase in
partner and consulting costs related to marketing campaigns and initiatives.
$1.4 million of the increase was due to an increase in travel and other
event-related costs as COVID-19 restrictions continued to ease. The increase in
event-related costs was partially offset by a decrease in expense incurred to
host the Identiverse conference in the second quarter of 2021. The conference
was sold by Ping Identity in the fourth quarter of 2021, so no comparable costs
were incurred in 2022.

Sales and marketing expenses increased by $13.0 million, or 24%, for the six
months ended June 30, 2022 compared to the six months ended June 30, 2021. $9.5
million of the increase was primarily attributable to an increase in headcount
related to the expansion of our sales force and our marketing department. $3.2
million of the increase was due to an increase in travel and other event-related
costs as COVID-19 restrictions continued to ease. The increase in event-related
costs was partially offset by a decrease in expense incurred to host the
Identiverse conference in the second quarter of 2021. The conference was sold by
Ping Identity in the fourth quarter of 2021, so no comparable costs were
incurred in 2022. $1.7 million of the increase was due to an increase in partner
and consulting costs related to marketing campaigns and initiatives. These
increases were partially offset by a $2.5 million decrease in stock-based
compensation expense primarily related to expense recognized for the conversion
of previously outstanding LTIP awards into RSUs in the first quarter of 2021,
and options and restricted stock units subject to performance and market
conditions determined to be probable of vesting in the second quarter of 2021
("market-based options" and "market-based PSUs"), as further described in Note
13 of our condensed consolidated financial statements included in Part I, Item 1
of

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this Quarterly Report on Form 10-Q. The decrease in stock-based compensation
expense was partially offset by expense recognized for equity awards granted
after June 30, 2021.

Research and Development.    Research and development expenses increased by
$3.4 million, or 18%, for the three months ended June 30, 2022 compared to the
three months ended June 30, 2021. $2.8 million of the increase was primarily
attributable to an increase in headcount to enhance and expand our solutions.
$1.6 million of the increase was related to an increase in cloud-based hosting
costs largely associated with the development and configuration of our
cloud-based solutions. These increases were partially offset by a $1.8 million
decrease in stock-based compensation expense primarily related to expense
recognized for market-based PSUs in the second quarter of 2021. The decrease in
stock-based compensation expense was partially offset by expense recognized for
equity awards granted after June 30, 2021. The remaining increase was primarily
due to an increase in partner and consulting costs to support the design and
growth of our SaaS offerings.

Research and development expenses increased by $2.2 million, or 5%, for the six
months ended June 30, 2022 compared to the six months ended June 30, 2021. $6.3
million of the increase was primarily attributable to an increase in headcount
to enhance and expand our solutions, and an increase of $2.4 million in
cloud-based hosting costs largely associated with the development and
configuration of our cloud-based solutions. $1.0 million of the increase was
primarily attributable to an increase in partner and consulting costs to support
the design and growth of our SaaS offerings. These increases were offset by a
$7.1 million decrease in stock-based compensation expense primarily related to
expense recognized for the conversion of previously outstanding LTIP awards into
RSUs in the first quarter of 2021, and market-based PSUs in the second quarter
of 2021. The decrease in stock-based compensation expense was partially offset
by expense recognized for equity awards granted after June 30, 2021. The
increase in research and development expense was also offset by an increase of
$1.1 million related to employee costs that were capitalized as software
development in the six months ended June 30, 2022 as compared to June 30, 2021.

General and Administrative.     General and administrative expenses increased by
$0.3 million, or 2%, for the three months ended June 30, 2022 compared to the
three months ended June 30, 2021. $1.9 million of the increase was primarily
attributable to an increase in headcount to support growth in our business. This
increase was partially offset by a $1.5 million decrease in stock-based
compensation expense primarily related to expense recognized for market-based
options and PSUs in the second quarter of 2021. The decrease in stock-based
compensation expense was partially offset by expense recognized for equity
awards granted after June 30, 2021.

General and administrative expenses increased by $2.1 million, or 6%, for the
six months ended June 30, 2022 compared to the six months ended June 30, 2021.
$4.6 million of the increase was primarily attributable to an increase in
headcount to support growth in our business. This increase was partially offset
by a $2.6 million decrease in stock-based compensation expense primarily related
to expense recognized for the conversion of previously outstanding LTIP awards
into RSUs in the first quarter of 2021, and market-based options and PSUs in the
second quarter of 2021. The decrease in stock-based compensation expense was
partially offset by expense recognized for equity awards granted after June 30,
2021.

Depreciation and Amortization. Depreciation and amortization expense remained substantially the same during the three and six months ended June 30, 2022 compared to the three and six months ended June 30, 2021.



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Other Income (Expense)


                           Three Months Ended                                   Six Months Ended
                               June 30,                    Change                   June 30,                   Change
                            2022         2021          $            %           2022         2021           $           %

                                                              (dollars in

thousands)

Interest expense $ (3,883) $ (310) $ (3,573) 1,153 %

$  (7,519)    $   (706)    $  (6,813)     965 %
Other income
(expense), net               (2,860)        430      (3,290)      (765)         (3,664)        (442)       (3,222)     729
Total other income       $   (6,743)    $   120    $ (6,863)    (5,719) %    $ (11,183)    $ (1,148)    $ (10,035)     874 %
(expense)


Interest Expense.     Interest expense increased by $3.6 million for the three
months ended June 30, 2022 compared to the three months ended June 30, 2021. The
increase was attributable primarily to the increase in our average debt
outstanding during the second quarter of 2022 as compared to 2021. An increase
in the weighted average interest rate, from 1.4% for the three months ended
June 30, 2021 to 4.6% for the three months ended June 30, 2022, also contributed
to the increase in interest expense during the period.

Interest expense increased by $6.8 million for the six months ended
June 30, 2022 compared to the six months ended June 30, 2021. The increase was
attributable primarily to the increase in our average debt outstanding during
the six months ended June 30, 2022 as compared to the six months ended June 30,
2021. An increase in the weighted average interest rate, from 1.4% for the six
months ended June 30, 2021 to 4.4% for the six months ended June 30, 2022, also
contributed to the increase in interest expense during the period.

Other Income (Expense), Net.     Other income (expense), net decreased by
$3.3 million for the three months ended June 30, 2022 compared to the three
months ended June 30, 2021. The increase was attributable primarily to a change
in the amount of foreign currency gains and losses, from a gain of $0.4 million
in the three months ended June 30, 2021 to a loss of $3.1 million in the three
months ended June 30, 2022. The foreign exchange loss in the three months ended
June 30, 2022 was primarily driven by the strengthening US dollar against our
mix of foreign currencies.

Other income (expense), net decreased by $3.2 million for the six months ended
June 30, 2022 compared to the six months ended June 30, 2021. The increase was
attributable primarily to a change in the amount of foreign currency gains and
losses, from a loss of $0.5 million in the six months ended June 30, 2021
compared to a loss of $3.9 million in the six months ended June 30, 2022. The
foreign exchange loss in the six months ended June 30, 2022 was primarily driven
by the strengthening US dollar against our mix of foreign currencies.

Benefit for Income Taxes



                          Three Months Ended                                Six Months Ended
                              June 30,                   Change                June 30,                  Change
                           2022         2021          $           %         2022        2021          $           %

                                                           (dollars in thousands)
Benefit (provision)
for income taxes        $    (193)     $ 4,047    $ (4,240)    (105) %    $   (12)     $ 7,314    $ (7,326)    (100) %


Our provision for income taxes was $0.2 million and our benefit for income taxes
was $4.0 million for the three months ended June 30, 2022 and 2021,
respectively. For the six months ended June 30, 2022 and 2021, our provision for
income taxes was $12 thousand and our benefit for income taxes was $7.3 million,
respectively. The increase in the tax provision for the three and six months
ended June 30, 2022 as compared to the three and six months ended June 30, 2021
primarily relates to a valuation allowance recorded against our deferred tax
assets in the six months ended June 30, 2022. This increase was partially offset
by a larger expected pre-tax loss in 2022 as compared to 2021, along with an
increase in R&D and other credits recorded in the three months ended June 30,
2022.

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                        Liquidity and Capital Resources

General

As of June 30, 2022, our principal sources of liquidity were cash and cash
equivalents totaling $210.3 million, which were held for working capital
purposes, and borrowing availability under our 2021 Revolving Credit Facility as
described below. As of June 30, 2022, our cash equivalents were comprised of
money market funds. We expect our operating cash requirements to increase in the
near future as we continue to invest in key initiatives to drive the Company's
growth toward the cloud. However, we expect our long-term operating cash flows
to improve as we increase our operational efficiency and realize benefits from
cash investments.

We have financed our operations primarily through cash received from operations
and proceeds from our debt and equity financings. We believe our existing cash
and cash equivalents, our 2021 Credit Facilities and cash provided by sales of
our solutions and services will be sufficient to meet our working capital and
capital expenditure needs for at least the next 12 months and beyond. Our future
capital requirements will depend on several factors, including but not limited
to our obligation to repay any amounts outstanding under our 2021 Credit
Agreement, our subscription growth rate, subscription renewal activity, billing
frequency, the timing and extent of spending to support development efforts, the
expansion of sales and marketing activities, the introduction of new and
enhanced solutions, the continuing market adoption of our platform, the effects
of the macroeconomic environment and geopolitical events, and the continuing
effects of the COVID-19 pandemic. In the future, we may enter into arrangements
to acquire or invest in complementary businesses, services and technologies,
including intellectual property rights.

We may be required to seek additional equity or debt financing. In the event
that additional financing is required from outside sources, we may not be able
to raise it on terms acceptable to us or at all. If we are unable to raise
additional capital or generate cash flows necessary to expand our operations and
invest in new technologies, this could reduce our ability to compete
successfully and harm our results of operations.

A majority of our customers pay in advance for annual subscriptions, a portion
of which is recorded as deferred revenue. Deferred revenue consists of the
unearned portion of billed fees for our subscriptions, which is later recognized
as revenue in accordance with our revenue recognition policy. As of
June 30, 2022, we had deferred revenue of $85.1 million, of which $81.2 million
was recorded as a current liability and is expected to be recorded as revenue in
the next 12 months, provided all other revenue recognition criteria have been
met.

Senior Secured Credit Facilities


On November 23, 2021, in connection with the refinancing of our 2019 Credit
Facilities, we entered into the 2021 Credit Agreement providing for (a) a new
term loan B facility consisting of an aggregate principal amount of $300 million
(the "2021 Term Loan Facility" and the loans thereunder, the "2021 Term Loans")
and (b) a new revolving line of credit facility in an aggregate principal amount
of $150 million (the "2021 Revolving Facility" and together with the 2021 Term
Loan Facility, the "2021 Credit Facilities).

The 2021 Term Loans mature on November 23, 2028. Amortization payments on the
2021 Term Loans are equal to 0.25% of the initial aggregate principal amount of
the 2021 Term Loans, payable at the end of each fiscal quarter, commencing with
the fiscal quarter ending June 30, 2022. The 2021 Revolving Facility matures on
November 23, 2026. There were no amounts drawn under the 2021 Revolving Facility
as of June 30, 2022.

Under the terms of the 2021 Credit Agreement, Holdings and its restricted
subsidiaries are required to maintain a total net leverage ratio (as calculated
pursuant to the 2021 Credit Agreement) (i) commencing with the fiscal quarter
ending June 30, 2022 and through and including the fiscal quarter ending March
31, 2024, of no more than 5.00:1.00 and (ii) commencing with the fiscal quarter
ending June 30, 2024 and each fiscal quarter thereafter, of no more than
4.00:1.00. As of June 30, 2022, we were in compliance with all financial
covenants.

See additional discussion of the 2021 Credit Facilities in Note 10 of our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.



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Cash Flows

The following table presents a summary of our condensed consolidated cash flows
from operating, investing and financing activities for the periods indicated:

                                                            Six Months Ended
                                                                June 30,
                                                          2022             2021

                                                             (in thousands)
Net cash provided by (used in) operating
activities                                            $    (3,682)     $   

43,965


Net cash used in investing activities                     (12,144)        

(49,959)


Net cash provided by (used in) financing
activities                                                   6,375        

(35,267)


Effect of exchange rate changes on cash and cash
equivalents and restricted cash                              (831)         

(130)


Net decrease in cash and cash equivalents and
restricted cash                                       $   (10,282)     $  

(41,391)


Cash and cash equivalents and restricted cash at
beginning of period                                        220,889         

146,499


Cash and cash equivalents and restricted cash at
end of period                                         $    210,607     $    105,108


Operating Activities

Our largest source of operating cash is cash collections from our customers for
subscriptions and professional services. Our primary uses of cash from operating
activities are for employee-related expenditures, marketing expenses and
third-party hosting costs.

For the six months ended June 30, 2022, net cash used in operating activities
was $3.7 million, reflecting our net loss of $68.1 million, adjusted for
non-cash charges of $55.5 million and net cash inflows of $8.9 million provided
by changes in our operating assets and liabilities. Non-cash charges primarily
consisted of stock-based compensation, amortization of deferred commissions,
depreciation and amortization of property and equipment and intangible assets
and deferred income taxes. The primary drivers of the changes in operating
assets and liabilities related to a $18.0 million decrease in contract assets
due to the issuance of invoices and timing of revenue recognition, a $7.5
million increase in deferred revenue driven by the timing of revenue
recognition, and a $3.7 million decrease in accounts receivable due to the
timing of collection of payment from our customers. These were partially offset
by a $8.8 million increase in deferred commissions, a $6.9 million decrease in
accrued compensation due to the timing of cash disbursements to our employees, a
$3.5 million increase in prepaid expenses and other current assets, and a $2.3
million increase in other assets primarily due to the timing of payment of
long-term prepaid balances.

For the six months ended June 30, 2021, net cash provided by operating
activities was $44.0 million, reflecting our net loss of $26.9 million, adjusted
for non-cash charges of $51.9 million and net cash inflows of $19.0 million
provided by changes in our operating assets and liabilities. Non-cash charges
primarily consisted of stock-based compensation, amortization of deferred
commissions, depreciation and amortization of property and equipment and
intangible assets and deferred income taxes. The primary drivers of the changes
in operating assets and liabilities related to a $17.6 million decrease in
accounts receivable due to the timing of collection of payment from our
customers, a $5.7 million decrease in contract assets due to the issuance of
invoices and timing of revenue recognition, a $4.3 million increase in accrued
compensation due to the timing of cash disbursements to our employees, a $3.4
million decrease in prepaid expenses and other current assets, and an increase
of $1.3 million in accrued expenses and other liabilities due to the timing of
cash disbursements. These were partially offset by an $8.2 million increase in
deferred commissions, and a $5.0 million decrease in deferred revenue driven by
the timing of revenue recognition.

Investing Activities



Net cash used in investing activities was $12.1 million and $50.0 million during
the six months ended June 30, 2022 and 2021, respectively, representing a
decrease of $37.8 million. The net decrease is primarily attributable to the
acquisition of SecuredTouch in 2021 for a total of $39.9 million in cash. There
was no

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comparable activity during the six months ended June 30, 2022. The remaining
increase was primarily related to an increase in the capitalization of
internal-use software costs of $1.0 million in the six months ended June 30,
2022 as compared to the six months ended June 30, 2021.

Financing Activities



Net cash provided by financing activities was $6.4 million during the six months
ended June 30, 2022 whereas net cash used in financing activities was $35.3
million during the six months ended June 30, 2021, representing an increase of
$41.6 million. During the six months ended June 30, 2022, we made a principal
payment of $0.8 million on our 2021 Term Loan Facility. This compares to cash
outflows related to long-term debt of $30.0 million during the six months ended
June 30, 2021, due to the repayment of $110.0 million and draw down of $80.0
million on our 2019 Revolving Credit Facility. The remaining increase relates to
an increase of $5.4 million in proceeds received from option exercises and a
decrease of $6.0 million in payments for tax withholding on equity awards for
the six months ended June 30, 2022 as compared to June 30, 2021.

                           Indemnification Agreements

In the ordinary course of business, we enter into agreements of varying scope
and terms pursuant to which we agree to indemnify customers, vendors, lessors,
business partners and other parties with respect to certain matters, including,
but not limited to, losses arising out of the breach of such agreements,
services to be provided by us or from intellectual property infringement claims
made by third parties. In addition, we previously entered into indemnification
agreements with our directors and certain officers and employees that require
us, among other things, to indemnify them against certain liabilities that may
arise by reason of their status or service as directors, officers or employees.
No demands have been made upon us to provide indemnification under such
agreements and there are no claims that we are aware of that could have a
material effect on our condensed consolidated balance sheets, condensed
consolidated statements of operations and comprehensive loss, or condensed
consolidated statements of cash flows.

                         Off-Balance Sheet Arrangements

As of June 30, 2022, we did not have any relationships with unconsolidated
organizations or financial partnerships, such as structure finance or special
purpose entities, which would have been established for the purpose of
facilitating off-balance sheet arrangements or for other contractually narrow or
limited purposes.

                         Critical Accounting Estimates

The discussion and analysis of our financial condition and results of operations
are based upon our condensed consolidated financial statements, which have been
prepared in accordance with GAAP. The preparation of these financial statements
requires management to make estimates and judgments that affect the reported
amounts of assets and liabilities, revenue and expenses and related disclosures
of contingent assets and liabilities at the date of our financial statements. We
evaluate our estimates and assumptions on an ongoing basis. The estimates and
assumptions used by management are based on historical experience and other
factors, which are believed to be reasonable under the circumstances. Actual
results may differ from these estimates under different assumptions or
conditions, impacting our reported results of operations and financial
condition.

There have been no material changes to our critical accounting policies and estimates as compared to the critical accounting policies and estimates described in our Annual Report on Form 10-K for the year ended December 31, 2021. For more information, please refer to "Note 2-Summary of Significant Accounting Policies" to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.



                        Recent Accounting Pronouncements

For a description of our recently adopted accounting pronouncements and recently
issued accounting standards not yet adopted, see "Note 2-Summary of Significant
Accounting Policies-Recent Accounting

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Table of Contents

Pronouncements" to our condensed consolidated financial statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q.

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