SberBank's DomClick has rolled out the option of video calls with mortgage specialists. From now on, when taking out a mortgage, SberBank clients can contact consultants online and see them live using the DomClick.ru website.

We have held an opinion survey to find out that one in three mortgage clients go to SberBank branches to apply for a loan under the guidance of a mortgage specialist. These customers need to make sure they had filled in every field the right way and made no mistakes that could result in a denial. A chat or phone consultation is not enough for them, while video calls make you feel like a SberBank expert is with you when you apply for a mortgage, and you can talk privately, but without paying a visit to the bank. This move will help more of our clients to save time and take out a mortgage online.

Nikolay Vasyov

Vice President, Director of the DomClick Division, Sberbank

According to Nikolay Vasyov, this free offering by DomClick will enjoy demand, especially now that mortgages are extremely popular across all segments. Year-to-date, SberBank has issued 329,000 loans for RUB 846.5 bn, which is twice the size issued in the same stretch last year.

You can apply for a mortgage and get a video consultation online on the DomClick website.

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Sberbank of Russia published this content on 20 May 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 May 2021 09:11:00 UTC.