BEFORE THE NEW MEXICO PUBLIC REGULATION COMMISSION

IN THE MATTER OF PUBLIC SERVICE COMPANY OF

)

NEW MEXICO'S APPLICATION FOR AUTHORIZATION )

TO IMPLEMENT GRID MODERNIZATION

)

COMPONENTS THAT INCLUDE ADVANCED

) Case No. 22-00058-UT

METERING INFRASTRUCTURE AND APPLICATION

)

TO RECOVER THE ASSOCIATED COSTS THROUGH

)

A RIDER, ISSUANCE OF RELATED ACCOUNTING

)

ORDERS, AND OTHER ASSOCIATED RELIEF

)

_______________________________________________________

DIRECT TESTIMONY

OF

JONATHAN C. HAWKINS

October 3, 2022

NMPRC CASE NO. 22-00058-UT

INDEX TO THE DIRECT TESTIMONY OF

JONATHAN C. HAWKINS

WITNESS FOR

PUBLIC SERVICE PNM OF NEW MEXICO

I.

INTRODUCTION AND PURPOSE ......................................................................

1

II. PNM'S PROPOSED AMI SYSTEMS AND CAPABILITIES..............................

4

  1. INTEGRATION AND IMPLEMENTATION OF INFORMATION SYSTEMS11

IV.

TELECOMMUNICATION NETWORKS AND IMPLEMENTATION ............

16

V.

CYBERSECURITY AND THE PROTECTION OF CUSTOMER DATA ........

20

VI.

VENDOR SELECTION FOR AMI METERS.....................................................

27

VII.

GRID MODERNIZATION SOFTWARE, DATA MANAGEMENT AND

SYSTEM INTEGRATION COSTS .....................................................................

34

PNM Exhibit JCH-1

Resume

PNM Exhibit JCH-2

AMI RFP

PNM Exhibit JCH-3

Itron Pricing Sheet

Self-Verification

i

DIRECT TESTIMONY

OF JONATHAN C. HAWKINS

NMPRC CASE NO. 22-00058-UT

1

I. INTRODUCTION AND PURPOSE

2

  1. Q. PLEASE STATE YOUR NAME, POSITION AND BUSINESS ADDRESS.
  2. A. My name is Jonathan Hawkins. I am the Associate Director of Innovation and
  3. Communications for Public Service Company of New Mexico ("PNM"). My
  4. address is 2401 Aztec Rd, Albuquerque, New Mexico 87107.

7

8 Q. PLEASE DESCRIBE YOUR DUTIES AND RESPONSIBILITIES AS

  1. ASSOCIATE DIRECTOR OF INNOVATION AND COMMUNICATION.
  2. A. I am responsible for providing research and development of new technologies and
  3. proposing business applications for emerging technologies to support PNM's
  4. business objectives. I am also responsible for PNM's telecommunications and
  5. network systems.

14

  1. Q. PLEASE DESCRIBE THE PURPOSE OF YOUR TESTIMONY.
  2. A. I describe the advanced metering infrastructure ("AMI") meters chosen for PNM
  3. deployment, as well as the capabilities of these meters. I also describe various
  4. information and communications technology that must be deployed in conjunction
  5. with the AMI meters, as well as the cybersecurity measures PNM proposes to
  6. implement with its grid modernization projects. I also discuss the protection and
  7. management of customer data associated with the grid modernization deployment.
  8. I support the selection of the AMI vendor, integration of AMI technology into
  9. PNM's existing systems, and health and safety concerns over AMI meters. Finally, 1

DIRECT TESTIMONY

OF JONATHAN C. HAWKINS

NMPRC CASE NO. 22-00058-UT

1 I support PNM's request to recover capital investment and operations and

  1. maintenance ("O&M") costs for the grid modernization components discussed in
  2. my testimony.

4

5 Q. PLEASE PROVIDE AN OVERVIEW OF THE INFORMATION AND

6 COMMUNICATION TECHNOLOGY COMPONENTS OF PNM'S

7 PROPOSED GRID MODERNIZATION

8

A.

AMI is at the center of the information and communication technology grid

9

investments PNM proposes. PNM's proposed AMI solution is comprised of:

10

• advanced meters;

11

• a standards-based wireless mesh neighborhood area network ("NAN") that

12

uses cellular enabled access points and wide area network ("WAN")

13

telecommunication pathways to a head-end system; and

14

• a meter data management system ("MDMS") to store and manage the meter

15

data and interface with other systems, such as the PNM customer

16

information system ("CIS," referred to as "Banner") to generate customer

17

bills.

  1. The information and communication technology software components for AMI
  2. (including the MDMS, the WAN, and the AMI wireless mesh NAN) interact with
  3. various data collection systems and system integrations. Each of these also require
  4. cybersecurity measures as well. PNM Figure JCH-1 below provides a graphical
  5. representation of the interactions between the AMI system and the relevant
  6. information and communications technologies.

2

DIRECT TESTIMONY

OF JONATHAN C. HAWKINS

NMPRC CASE NO. 22-00058-UT

1

PNM Figure JCH-1

2

Components of the PNM AMI System

3

  1. I discuss each of the information technology ("IT")-related investments and their
  2. role in PNM's broader grid modification efforts below. An overview of how the
  3. information and communication technology components fit within the overall
  4. design for grid modernization is also described in the Guide for PNM's Grid
  5. Modernization Implementation ("Guide"), attached to the Direct Testimony of
  6. Laura E. Sanchez as PNM Exhibit LES-2.

10

3

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PNM Resources Inc. published this content on 01 October 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 October 2022 22:45:54 UTC.