PostNL N : Presentation Q2 2022

Q2 2022 Results

The Hague －8 August 2022

Additional information

Additional information is available at www.postnl.nl. Elements of this presentation contain or may contain inside information within the meaning of article 7(1) of the EU Market Abuse Regulation.

Please note that the numbers presented in this presentation (tables and result explanations) may not sum precisely to the totals provided and percentages may not precisely reflect the absolute figures due to rounding.

Warning about forward-looking statements

Some statements in this presentation are "forward-looking statements". By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that may occur in the future. These forward-

looking statements involve known and unknown risks, uncertainties and other factors that are outside of our control and impossible to predict and may cause actual results to differ materially from any future results expressed or implied. These forward-looking statements are based on current expectations, estimates, forecasts, analyses and projections about the industries in which we operate and management's beliefs and assumptions about possible future events. You are cautioned not to put undue reliance on these forward-looking statements, which only speak as of the date of this presentation and are neither predictions nor guarantees of possible future events or circumstances. We do not undertake any obligation to release publicly any revisions to these forward-looking statements to reflect events or circumstances after the date of this presentation or to reflect the occurrence of unanticipated events, except as may be required under applicable securities law.

Use of non-GAAP information

In presenting and discussing the PostNL Group operating results, management uses certain non-GAAP financial measures. These non-GAAP financial measures should not be viewed in isolation as alternatives to the equivalent IFRS measures and should be used in conjunction with the most directly comparable IFRS measures. Non-GAAP financial measures do not have standardised meaning under IFRS and therefore may not be comparable to similar measures presented by other issuers. The main non-GAAP key financial performance indicator is normalised EBIT. Normalised EBIT is derived from the IFRS-based performance measure operating income adjusted for the impact of project costs and incidentals.

Published by: PostNL N.V. Waldorpstraat 3 2521 CA The Hague The Netherlands

Additional information is available at postnl.nl	1

Key takeaways

Q2 2022 normalised EBIT at €10m

• High inflation and pressure on consumer spending impacted costs and development e-commerce volumes
• Volumes at Parcels
• • domestic volume growth ~3%, excluding non-recurring impact related to Covid-19
  • overall volumes -12.6% reflecting no further Covid-19 impact and development in cross-border activities
• Volumes at Mail in the Netherlands -7.4%, slightly better than expected
• Cash flow performance reflects step-down in normalised EBIT and working capital phasing
• Continued progress in ESG, with 20% carbon efficiency improvement, and accelerating digital transformation
• Interim dividend 2022 set at €0.14 per share
• Outlook FY 2022:
• • normalised EBIT revised to €145m - €175m
  • free cash flow €110m - €140m, at lower end of initial range

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Q2 2022 performance

External headwinds impacted results

Key financial metrics

(in € million)	Q2 2021	Q2 2022	change	HY 2021	HY 2022	change
Revenue	838	746	-11%	1,800	1,552	-14%
Normalised EBIT	63	10	-84%	193	43	-78%
Assumed to be non-recurring and	26	(0)		69	0
related to Covid-19
Free cash flow	54	(43)		213	10
Normalised comprehensive income	57	19	-67%	169	53	-69%

Share buyback programme

• First tranche of €250m share buyback programme completed
• • Maximum number of 51m ordinary shares repurchased for €164m

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Q2 2022

Strategic business drivers and business development

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