Qualtrics announced that top brands, including DISH Network, DoorDash, the NBA and Peloton, chose Qualtrics during the third quarter of 2021 ? a record quarter that beat the company?s own guidance for revenue and profitability. Every company is competing for customers and employees in a world where loyalties can hinge on one poor experience. In fact, 53% of consumers said they decreased or stopped their spending after one bad experience with an organization, the Qualtrics XM Institute found. Leaders in every space ? from tech giant Zoom to iconic retail brand L.L. Bean and IBM subsidiary Red Hat ? are turning to Qualtrics to gather insight into the hearts and minds of their customers and employees and invest in experience transformations. The state of Colorado and government tech company Carahsoft, as well as international brands around the world, including Sky, Repsol, The University of Southampton, PostNL and Kyoto University, have also recently relied on Qualtrics to act on the feedback customers and employees are constantly sharing ? both directly and indirectly ? to drive their own experience transformations.