Qualtrics announced that it has named Dr. Adrienne Boissy as its first Chief Medical Officer—expanding the company’s ability to help industries, including healthcare institutions, deliver exceptional experiences for patients, customers and employees. Dr. Boissy is a practicing neurologist and global thought leader who was most recently Chief Experience Officer at the Cleveland Clinic. In her new role as the company’s top medical advisor, Dr. Boissy will combine her experience as a leading physician executive with the company’s comprehensive technology to engage healthcare systems in designing the patient, customer and employee experience of the future. Dr. Boissy will also leverage the insights from the company’s partners around the globe to drive best practices and empathic innovation. In addition to her duties as Chief Medical Officer for the company, Dr. Boissy will continue as a neurologist at the Cleveland Clinic. Dr. Boissy co-chaired the Empathy and Innovation Summit. Dr. Boissy will officially join the company team in November 2021.