Qualtrics announced the appointment of customer experience (CX) industry veteran Brian Stucki to lead the Qualtrics CustomerXM business. Stucki is responsible for leading the global strategy, growth, delivery, and operations of Qualtrics' customer experience offerings. A longtime CX industry expert, Stucki joined Qualtrics in 2015. Previously, as head of global customer success, Stucki led the company's recurring business across all product lines and partnered closely with Qualtrics' larger customers. Stucki also brings in-depth experience building and leading Qualtrics' technology delivery and services teams. Prior to Qualtrics, he was a management consultant at Bain & Company overseeing CX engagements for various global and Fortune 500 clients. Stucki holds an MBA from Duke University.