Our Company

Diagnostic Information Services

Quest Diagnostics empowers people to take action to improve health outcomes.
We use our extensive database of clinical lab results to derive diagnostic
insights that reveal new avenues to identify and treat disease, inspire healthy
behaviors and improve healthcare management. Our diagnostic information services
business ("DIS") provides information and insights based on the industry-leading
menu of routine, non-routine and advanced clinical testing and anatomic
pathology testing, and other diagnostic information services. We provide
services to a broad range of customers, including patients, clinicians,
hospitals, independent delivery networks ("IDNs"), health plans, employers and
accountable care organizations ("ACOs"). We offer the broadest access in the
United States to diagnostic information services through our nationwide network
of laboratories, patient service centers and phlebotomists in physician offices
and our connectivity resources, including call centers and mobile paramedics,
nurses and other health and wellness professionals. We are the world's leading
provider of diagnostic information services. We provide interpretive
consultation with one of the largest medical and scientific staffs in the
industry. Our DIS business makes up over 95% of our consolidated net revenues.

We assess our revenue performance for the DIS business based upon, among other factors, volume (measured by test requisitions) and revenue per requisition.



  Each requisition accompanies patient specimens, indicating the test(s) to be
performed and the party to be billed for the test(s). Management utilizes
requisition data to assist with assessing the growth of the business. Therefore,
we believe that the change in the number of requisitions from period to period
is useful information for investors as it allows them to assess our growth.

  Revenue per requisition is impacted by various factors, including, among other
items, the impact of fee schedule changes (i.e. unit price), test mix, payer
mix, and the number of tests per requisition. Management utilizes revenue per
requisition data in order to assist with assessing various factors impacting the
performance of the business, including pricing and trends impacting mix.
Therefore, we believe that the change in this metric from period to period is
useful information for investors as it allows them to assess such factors, which
are relevant to assessing the revenue performance of the business.

Diagnostic Solutions



  In our Diagnostic Solutions ("DS") businesses, which represents the balance of
our consolidated net revenues, we are the leading provider of risk assessment
services for the life insurance industry and we offer healthcare organizations
and clinicians robust information technology solutions.

Third Quarter Highlights



•Our total net revenues of $2.79 billion were up 42.5% from the prior year
period.
•In DIS:
•Revenues of $2.71 billion increased by 44.3% compared to the prior year period,
driven by demand for COVID-19 molecular and antibody testing, and, to a lesser
extent, the impact of recent acquisitions, partially offset by a decline in
testing volume in our base business (which excludes COVID-19 molecular and
antibody testing).
•Volume, measured by the number of requisitions, increased by 19.7% compared to
the prior year period, with organic growth (which excludes the impact of recent
acquisitions) and acquisitions contributing approximately 16.6% and 3.1%,
respectively. Organic volume growth was driven by demand for COVID-19 molecular
testing, partially offset by declines in testing volumes in the base business.
Testing volumes in the base business were negatively impacted by the COVID-19
pandemic and declined by 5% compared to the prior year period.
•Revenue per requisition increased by 20.9% compared to the prior year period
driven, in large part, by COVID-19 molecular testing.
•DS revenues of $77 million decreased by 1.9% compared to the prior year period.
•Income from continuing operations attributable to Quest Diagnostics'
stockholders was $568 million, or $4.14 per diluted share, in 2020, compared to
$215 million, or $1.56 per diluted share, in the prior year period.
•For the nine months ended September 30, 2020, net cash provided by operating
activities was $1,464 million, compared to $895 million in the prior year
period.

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Impact of COVID - 19

  As a novel strain of coronavirus ("COVID-19") continues to spread and severely
impact the economy of the United States and other countries around the world, we
are committed to being a part of the coordinated public and private sector
response to this unprecedented challenge. We have made substantial investments
to expand the amount of COVID-19 testing available to the country and are
currently capable of performing more than 200,000 COVID-19 molecular diagnostic
tests per day to aid in the diagnosis of COVID-19 and approximately 200,000
COVID-19 antibody tests per day to aid in the detection of immune response. We
have been effectively managing challenges in the global supply chain; and, at
this point, we have sufficient supplies to conduct our business.

  We have put preparedness plans in place at our facilities to maintain
continuity of operations, while also taking steps to keep colleagues and
customers healthy and safe. In line with recommendations to reduce large
gatherings and increase social distancing, many of our office-based colleagues
are working in a remote environment. We are evaluating the best way to bring
them back into the office.

  During January and February 2020, we experienced growth in DIS revenues and
volumes compared to the prior year period. However, in March and April 2020, we
experienced a material decline in testing volumes due to the COVID-19 pandemic.
During the last two weeks of March, volumes declined in excess of 40% compared
to the prior year period, inclusive of COVID-19 testing, which continued in
April with volume declines in the range of 50 to 60% compared to the prior year
period as government policies were implemented to reduce the transmission of
COVID-19. During May and June 2020, we began to experience a recovery in base
testing volumes (which excludes COVID-19 molecular and antibody testing), which
continued in the third quarter of 2020. Additionally, beginning during the
second quarter, we experienced growing demand for COVID-19 testing services and
have expanded our capacity in order to satisfy such demand. Volumes in our base
business for the second and third quarters of 2020 decreased approximately 34%
and 5%, respectively, compared to the prior year periods.

  The decrease in base testing volumes was driven by federal, state and local
governmental policies and initiatives designed to reduce the transmission of
COVID-19 which have resulted in, among other things, a significant reduction in
physician office visits, the cancellation of elective medical procedures,
customers closing or severely curtailing their operations (voluntarily or in
response to government orders), and the adoption of work-from-home policies, all
of which have had, and we believe will continue to have, an impact on our
operating results, financial position and cash flows, including continued
declines in base testing volumes. It is also possible that we will experience an
impact on cash collections as a result of the impact of the COVID-19 pandemic.

  During the second quarter of 2020, the decrease in base testing volumes was
partially offset by COVID-19 molecular and antibody testing, including an
increase in revenue per requisition driven in large part by COVID-19 molecular
testing. During the third quarter of 2020, the decrease in base testing volumes
was more than offset by the impact of the COVID-19 testing.

  In April 2020 the Centers for Medicare and Medicaid Services ("CMS") announced
that it would increase the reimbursement for certain COVID-19 molecular tests
making use of high-throughput technologies developed by the private sector that
allow for increased testing capacity, faster results, and more effective means
of combating the spread of the virus to $100 per test, effective April 14, 2020.
In October 2020, CMS announced that, beginning January 1, 2021, Medicare will
change the base reimbursement rate for COVID-19 diagnostic tests run on
high-throughput technologies to $75 per test with an additional payment of $25
per test if certain additional requirements are met. In conjunction with our
trade association, we are currently reviewing how this reimbursement policy will
impact laboratories and the patients we serve.

  In order to mitigate the impact that the COVID-19 pandemic had on our
business, we implemented a series of temporary actions in April 2020 to manage
our workforce costs and preserve cash including temporary salary reductions;
suspension of certain benefits; reduced hours for employees whose work has
significantly declined; and approved furloughs for employees with diminished
work requirements who expressed an interest. As our testing volumes started to
recover, we recalled the vast majority of employees from furlough and reinstated
full working hours for almost all employees who were asked to work reduced
hours. By the end of the third quarter of 2020, salaries were restored for all
exempt employees that had temporary salary reductions.

  We believe the COVID-19 pandemic's impact on our consolidated results of
operations, financial position and cash flows will be primarily driven by: the
severity and duration of the COVID-19 pandemic; the COVID-19 pandemic's impact
on the U.S. healthcare system and the U.S. economy; and the timing, scope and
effectiveness of federal, state and local

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governmental responses to the COVID-19 pandemic. We may also be impacted by
changes in the severity of the COVID-19 pandemic at different times in the
various cities and regions where we operate and offer services. Even after the
COVID-19 pandemic has moderated and the business and social distancing
restrictions have eased, we may continue to experience similar effects to our
businesses, consolidated results of operations, financial position and cash
flows resulting from a recessionary economic environment that may persist. In
the longer term, given the many challenges that hospitals will face, we may have
more opportunities to partner with hospitals to help achieve their laboratory
strategies, and the COVID-19 pandemic may also be a further catalyst for
consolidation in the laboratory testing industry.

The Coronavirus Aid, Relief, and Economic Security Act (CARES Act)



  In March 2020, in response to the COVID-19 pandemic, the CARES Act was signed
into law. The CARES Act provides numerous tax provisions and other stimulus
measures, including temporary changes regarding the prior and future utilization
of net operating losses, temporary changes to the prior and future limitations
on interest deductions, temporary suspension of certain payment requirements for
the employer portion of Social Security taxes, technical corrections from prior
tax legislation for tax depreciation of certain qualified improvement property,
and the creation of certain payroll tax credits associated with the retention of
employees. Beginning in the second quarter of 2020, we started taking advantage
of the temporary suspension of payment requirements for the employer portion of
Social Security taxes.

The CARES Act also includes a number of benefits that are applicable to us and other healthcare providers including, but not limited to:



•providing coverage for COVID-19 testing at no out-of-pocket cost to nearly all
patients;
•providing clinical laboratories a one-year reprieve from the reporting
requirements under the Protecting Access to Medicare Act ("PAMA") as well as a
one-year delay of reimbursement rate reductions for clinical laboratory services
provided under Medicare that were scheduled to take place in 2021. Further
revisions of the Medicare Clinical Laboratory Fee Schedule for years after 2021
will be based on future surveys of market rates. Reimbursement reduction from
2022-2024 is capped by PAMA at 15% annually;
•appropriating $100 billion to health care providers for related expenses or
lost revenues that are attributable to the COVID-19 pandemic. In April 2020 and
August 2020, we received approximately $65 million and $73 million,
respectively, of funds that were distributed to healthcare providers for related
expenses or lost revenues that are attributable to the COVID-19 pandemic under
the CARES Act. In October 2020, we announced that we plan to return the entire
$138 million of funds received. During the three months ended June 30, 2020, we
recognized $65 million in other operating expense (income), net related to the
first tranche of funds. During the three months ended September 30, 2020, we
reversed the $65 million of funds that had previously been recognized in other
operating expense (income), net. As of September 30, 2020, no amounts are
recorded in our year-to-date consolidated statement of operations and the entire
$138 million of funds that we intend to return are recorded in accounts payable
and accrued expenses on our consolidated balance sheet; and
•suspending Medicare sequestration from May 2020 to December 2020. The
suspension of the Medicare sequestration has resulted in a small benefit to us
in the form of higher reimbursement rates for diagnostic testing services
performed on behalf of Medicare beneficiaries.

Retirement of Debt



  During January 2020, we redeemed in full the outstanding indebtedness under
our senior notes due January 2020 and senior notes due March 2020 using proceeds
from the issuance, in December 2019, of the 2.95% senior notes due June 2030,
along with cash on hand. For the nine months ended September 30, 2020, we
recorded a loss on retirement of debt, principally comprised of premiums paid,
of $1 million in other income, net.

Senior Notes Offering



  During May 2020, we completed a senior notes offering, consisting of
$550 million aggregate principal amount of 2.80% senior notes due June 2031 (the
"2031 Senior Notes"), which were issued at an original issue discount of
$1 million. In October 2020, we issued a redemption notice to the holders of our
$550 million aggregate principal amount of 4.70% senior notes due April 2021, to
redeem such notes in November 2020. We intend to use the net proceeds from the
2031 Senior Notes, along with cash on hand, to satisfy the redemption.

For further details regarding our debt, see Notes 8 and 18 to the interim unaudited consolidated financial statements.


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Acquisition of Blueprint Genetics Oy



  On January 21, 2020, we completed the acquisition of Blueprint Genetics Oy
("Blueprint Genetics"), in an all cash transaction for $108 million, net of $3
million cash acquired. Blueprint Genetics is a leading specialty genetic testing
company with deep expertise in gene variant interpretation based on next
generation sequencing and proprietary bioinformatics. Through the acquisition,
we acquired all of Blueprint Genetics' operations. The acquired business is
included in our DIS business.

Acquisition of the Outreach Laboratory Services Business of Memorial Hermann Health System



  On April 6, 2020, we completed the acquisition of select assets which
constitute substantially all of the operations of Memorial Hermann Diagnostic
Laboratories, the outreach laboratory division of Memorial Hermann Health System
("Memorial Hermann") in an all cash transaction for $120 million. Memorial
Hermann is a not-for-profit health system in Southeast Texas. The acquired
business is included in our DIS business.

Acquisition of the Remaining 56% Interest in Mid America Clinical Laboratories, LLC



  On August 1, 2020, we completed the acquisition of the remaining 56% interest
in Mid America Clinical Laboratories, LLC ("MACL") from our joint venture
partners in an all cash transaction for $93 million, net of $18 million cash
acquired. MACL is the largest independent clinical laboratory provider in
Indiana. Prior to the acquisition, we accounted for our 44% interest in MACL as
an equity method investment which was remeasured to its fair value of
$87 million on the acquisition date, resulting in a gain of $70 million that was
recognized in other income, net in the consolidated statements of operations. As
a result of the acquisition, MACL became our wholly owned subsidiary. The
acquired business is included in our DIS business.

For further details regarding our acquisitions, see Note 5 to the interim unaudited consolidated financial statements and Note 6 to the audited consolidated financial statements in our 2019 Annual Report on Form 10-K.

Invigorate Program



  We are engaged in a multi-year program called Invigorate, which is designed to
reduce our cost structure and improve our performance. We currently aim annually
to save approximately 3% of our costs. We are assessing whether the COVID-19
pandemic will impact our ability to achieve that objective in 2020.

  Invigorate has consisted of several flagship programs, with structured plans
in each, to drive savings and improve performance across the customer value
chain. These flagship programs include: organization excellence; information
technology excellence; procurement excellence; field and customer service
excellence; lab excellence; and revenue services excellence. In addition to
these programs, we identified key themes to change how we operate including
reducing denials and patient concessions; further digitizing our business;
standardization and automation; and optimization initiatives in our lab network
and patient service center network. We believe that our efforts to standardize
our information technology systems, equipment and data also foster our efforts
to strengthen our foundation for growth and support the value creation
initiatives of our clinical franchises by enhancing our operational flexibility,
empowering and enhancing the customer experience, facilitating the delivery of
actionable insights and bolstering our large data platform.

For the nine months ended September 30, 2020, we incurred $34 million of pre-tax charges under our Invigorate program primarily consisting of systems conversion and integration costs, all of which result in cash expenditures. Additional restructuring charges may be incurred in future periods as we identify additional opportunities to achieve further cost savings.

For further details of the Invigorate program and associated costs, see Note 4 to the interim unaudited consolidated financial statements.

Critical Accounting Policies and Estimates

There have been no significant changes to our critical accounting policies from those disclosed in our 2019 Annual Report on Form 10-K except for the adoption of new accounting standards as described in Note 2 to the interim unaudited consolidated financial statements.

Revenues and accounts receivable associated with DIS


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  The process for estimating revenues and the ultimate collection of receivables
associated with our DIS business involves significant assumptions and judgments.
We recognize as revenue the amount of consideration to which we expect to be
entitled primarily upon completion of the testing process, when results are
reported, or when services have been rendered. We estimate the amount of
consideration we expect to be entitled to receive from customer groups, using
the portfolio approach, in exchange for providing services. These estimates
include the impact of contractual allowances, including payer denials, and price
concessions. The portfolios determined using the portfolio approach consist of
the following customers:

•Healthcare Insurers
•Government Payers (Medicare and Medicaid programs)
•Client Payers
•Patients

  We have a standardized approach to estimate the amount of consideration that
we expect to be entitled to; this standardized approach considers, among other
things, the impact of contractual allowances, including payer denials, and price
concessions. Historical collection and payer reimbursement experience (along
with the period the receivables have been outstanding), as well as other factors
including current market conditions, are integral parts of the estimation
process related to revenues and receivables. Adjustments to our estimated
contractual allowances and implicit price concessions are recorded in the
current period as changes in estimates. Further adjustments, based on actual
receipts, may be recorded upon settlement.

  Although we believe that our estimates for contractual allowances and patient
price concessions as well as our allowance for credit losses are appropriate, it
is possible that we will experience an impact on cash collections as a result of
the impact of the COVID-19 pandemic. For further details on revenue and
receivables, see Note 15 to the interim unaudited consolidated financial
statements.

Accounting for and recoverability of goodwill



  We do not amortize goodwill, but evaluate the recoverability and measure the
potential impairment of our goodwill annually, or more frequently, in the case
of other events that indicate a potential impairment.
  Goodwill is evaluated for impairment annually, or more frequently if events or
changes in circumstances indicate that the asset might be impaired. The annual
impairment test includes an option to perform a qualitative assessment of
whether it is more likely than not that a reporting unit's fair value is less
than its carrying value; the qualitative analysis may be performed prior to, or
as an alternative to, performing a quantitative goodwill impairment test. In
evaluating whether it is more likely than not that the fair value of a reporting
unit is less than its carrying value, we assess relevant events and
circumstances, such as: (a) macroeconomic conditions; (b) industry and market
considerations; (c) cost factors; (d) overall financial performance; (e) other
relevant entity-specific events; (f) events affecting a reporting unit; and (g)
a sustained decrease in share price. If, after assessing the totality of events
or circumstances, we determine that it is more likely than not that the fair
value of a reporting unit is less than its carrying value, we are required to
perform the quantitative goodwill impairment test. Otherwise, no further
analysis is required.
  On a quarterly basis, we perform a review of our business to determine if
events or changes in circumstances have occurred that indicate that it is more
likely than not that the fair value of a reporting unit is less than its
carrying value. If such events or changes in circumstances were deemed to have
occurred, we would perform an impairment test of goodwill and record any noted
impairment loss. In conjunction with the preparation of our September 30, 2020
financial statements, we performed such review and concluded that no impairment
test was necessary. However, should the impact of the COVID-19 pandemic be
significantly worse than currently expected, it is possible that we could incur
impairment charges in the future.
Impact of New Accounting Standards

The adoption of new accounting standards is discussed in Note 2 to the interim unaudited consolidated financial statements.

The impact of recent accounting pronouncements not yet effective on our consolidated financial statements is discussed in Note 2 to the interim unaudited consolidated financial statements.


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Results of Operations

The following tables set forth certain results of operations data for the periods presented:


                                             Three Months Ended September 30,                                                                                  Nine Months Ended September 30,
                              2020                2019            $ Change            % Change              2020             2019            $ Change            % Change
                                                                           (dollars in millions, except per share amounts)
Net revenues:
DIS business             $     2,709           $ 1,877          $     832                  44.3  %       $ 6,217          $ 5,561          $     656                  11.8  %
DS businesses                     77                79                 (2)                 (1.9)             218              239                (21)                 (8.6)
Total net revenues       $     2,786           $ 1,956          $     830                  42.5  %       $ 6,435          $ 5,800          $     635                  11.0  %

Operating costs and
expenses and other
operating income:
Cost of services         $     1,580           $ 1,264          $     316                  25.0  %       $ 4,071          $ 3,773          $     298                   7.9  %
Selling, general and
administrative                   396               362                 34                   9.5            1,103            1,108                 (5)                 (0.4)
Amortization of
intangible assets                 27                23                  4                  12.8               77               72                  5                   5.9

Other operating expense
(income), net                     65                (6)                71                       NM             8              (21)                29                       NM
Total operating costs
and expenses, net        $     2,068           $ 1,643          $     425                  25.9  %       $ 5,259          $ 4,932          $     327                   6.6  %

Operating income         $       718           $   313          $     405                 129.5  %       $ 1,176          $   868          $     308                  35.5  %

Other income (expense):
Interest expense, net    $       (42)          $   (44)         $       2                  (3.3) %       $  (124)         $  (133)         $       9                  (6.6) %
Other income, net                 77                 1                 76                       NM            74               13                 61                       NM
Total non-operating
income (expense), net    $        35           $   (43)         $      78                       NM       $   (50)         $  (120)         $      70                       NM

Income tax expense       $      (177)          $   (62)         $    (115)                187.2  %       $  (269)         $  (175)         $     (94)                 54.0  %

Effective income tax
rate                            23.7   %          22.9  %                                                   23.9  %          23.4  %

Equity in earnings of
equity method investees,
net of taxes             $        15           $    18          $      (3)                 (9.1) %       $    33          $    48          $     (15)                (29.9) %

Amounts attributable to
Quest Diagnostics'
common stockholders:
Income from continuing
operations               $       568           $   215          $     353                 164.7  %       $   852          $   585          $     267                  45.6  %
Income from discontinued
operations, net of taxes $         -           $     -          $       -                       NM       $     -          $    20          $     (20)                      NM

Diluted earnings per
common share from
continuing operations
attributable to Quest
Diagnostics' common
stockholders             $      4.14           $  1.56          $    2.58                 164.6  %       $  6.25          $  4.27          $    1.98                  46.0  %

NM - Not Meaningful






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The following table sets forth certain results of operations data as a percentage of net revenues for the periods presented:


                                                                                                                       Nine Months Ended
                                                       Three Months Ended September 30,                                  September 30,
                                                          2020                  2019                 2020                  2019
Net revenues:
DIS business                                                 97.2  %              96.0  %              96.6  %                95.9  %
DS businesses                                                 2.8                  4.0                  3.4                    4.1
Total net revenues                                          100.0  %             100.0  %             100.0  %               100.0  %

Operating costs and expenses and other operating
income:
Cost of services                                             56.7  %              64.6  %              63.3  %                65.1  %
Selling, general and administrative                          14.2                 18.5                 17.1                   19.1
Amortization of intangible assets                             1.0                  1.2                  1.2                    1.2

Other operating expense (income), net                         2.3                 (0.3)                 0.1                   (0.4)
Total operating costs and expenses, net                      74.2  %              84.0  %              81.7  %                85.0  %

Operating income                                             25.8  %              16.0  %              18.3  %                15.0  %



  Operating Results

Results for the three months ended September 30, 2020 were affected by certain items that on a net basis reduced diluted earnings per share by $0.17 as follows:



•net pre-tax charges of $69 million (charges of $65 million in other operating
expense (income), net, $3 million in cost of services and $1 million in equity
in earnings of equity method investees, net of taxes), or $0.39 per diluted
share, representing the impact of certain items resulting from the COVID-19
pandemic, including the reversal of $65 million of income previously recognized
during the second quarter of 2020 attributable to the receipt of funds from the
government that were appropriated to healthcare providers under the CARES Act
and, to a lesser extent, incremental costs incurred primarily to protect the
health and safety of our employees and customers;
•pre-tax amortization expense of $30 million ($27 million in amortization of
intangible assets and $3 million in equity in earnings of equity method
investees, net of taxes) or $0.16 per diluted share; and
•pre-tax charges of $18 million ($11 million in cost of services and $7 million
in selling, general and administrative expenses), or $0.10 per diluted share,
representing costs primarily associated with systems conversions and integration
incurred in connection with further restructuring and integrating our business;
partially offset by
•a pre-tax gain of $70 million, or $0.46 per diluted share, recognized in other
income, net based on the difference between the fair value and the carrying
value of an equity interest; and
•excess tax benefits associated with stock-based compensation arrangements of $3
million, or $0.02 per diluted share, recorded in income tax expense.

Results for the nine months ended September 30, 2020 were affected by certain items that on a net basis reduced diluted earnings per share by $0.44 as follows:



•pre-tax amortization expense of $86 million ($77 million in amortization of
intangible assets and $9 million in equity in earnings of equity method
investees, net of taxes) or $0.47 per diluted share;
•pre-tax charges of $52 million ($38 million of charges in cost of services,
$8 million of charges in selling, general and administrative expenses and
$8 million of charges in other operating expense (income), net, partially offset
by a $2 million gain in equity in earnings of equity method investees, net of
taxes), or $0.29 per diluted share, representing the impact of certain items
resulting from the COVID-19 pandemic, principally including expense associated
with a one-time payment to eligible employees to help offset expenses they
incurred as a result of COVID-19, certain asset impairment charges, and
incremental costs incurred primarily to protect the health and safety of our
employees and customers; and
•pre-tax charges of $43 million ($21 million in cost of services and $22 million
in selling, general and administrative expenses), or $0.25 per diluted share,
primarily associated with systems conversions and integration incurred in
connection with further restructuring and integrating our business; partially
offset by
•a pre-tax gain of $70 million, or $0.46 per diluted share, recognized in other
income, net based on the difference between the fair value and the carrying
value of an equity interest; and

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•excess tax benefits associated with stock-based compensation arrangements of
$15 million, or $0.11 per diluted share, recorded in income tax expense.

Results for the three months ended September 30, 2019 were affected by certain items that on a net basis reduced diluted earnings per share by $0.20 as follows:



•pre-tax amortization expense of $25 million ($23 million in amortization of
intangible assets and $2 million in equity in earnings of equity method
investees, net of taxes) or $0.14 per diluted share; and
•pre-tax charges of $16 million ($7 million in cost of services and $9 million
in selling, general and administrative expenses), or $0.09 per diluted share,
primarily associated with systems conversions and integration incurred in
connection with further restructuring and integrating our business; partially
offset by
•a net pre-tax gain of $3 million (a $7 million gain in other operating expense
(income), net partially offset by a $4 million charge in selling, general and
administrative expenses), or $0.01 per diluted share, primarily due to a gain
associated with the decrease in the fair value of the contingent consideration
accrual associated with a previous acquisition partially offset by costs
incurred related to a data security incident, and
•excess tax benefits associated with stock-based compensation arrangements of $3
million, or $0.02 per diluted share, recorded in income tax expense.

Results for the nine months ended September 30, 2019 were affected by certain items that on a net basis reduced diluted earnings per share by $0.62 as follows:



•pre-tax amortization expense of $84 million ($72 million in amortization of
intangible assets and $12 million in equity in earnings of equity method
investees, net of taxes) or $0.46 per diluted share; and
•pre-tax charges of $64 million ($29 million in cost of services and $35 million
in selling, general and administrative expenses), or $0.35 per diluted share,
primarily associated with systems conversions and integration incurred in
connection with further restructuring and integrating our business; partially
offset by
•a net pre-tax gain of $17 million (a $22 million gain in other operating
expense (income), net partially offset by a $5 million charge in selling,
general and administrative expenses), or $0.11 per diluted share, primarily due
to a gain associated with an insurance claim for hurricane related losses, and a
gain associated with the decrease in the fair value of the contingent
consideration accruals associated with previous acquisitions, partially offset
by non-cash asset impairment charges, and costs incurred related to a data
security incident, and
•excess tax benefits associated with stock-based compensation arrangements of
$11 million, or $0.08 per diluted share, recorded in income tax expense.

Net Revenues

Net revenues for the three months ended September 30, 2020 increased by 42.5% compared to the prior year period.



  DIS revenues for the three months ended September 30, 2020 increased by 44.3%
compared to the prior year period driven by demand for COVID-19 molecular and
antibody testing, and, to a lesser extent, the impact of recent acquisitions,
partially offset by a decline in testing volume in our base business (which
excludes COVID-19 molecular and antibody testing). For the three months ended
September 30, 2020:

•Organic revenue and acquisitions contributed approximately 41.8% and 2.5%,
respectively, to DIS revenue growth compared to the prior year period.
•DIS volume increased by 19.7% with organic volume and acquisitions contributing
approximately 16.6% and 3.1%, respectively. Organic volume growth was driven by
demand for COVID-19 molecular testing, partially offset by declines in testing
volumes in the base business. Testing volumes in the base business were
negatively impacted by the COVID-19 pandemic and declined by 5% compared to the
prior year period.
•Revenue per requisition increased by 20.9% compared to the prior year period
primarily due to favorable mix, driven in large part by COVID-19 molecular
testing; partially offset by reimbursement pressure, including unit price
reductions associated with PAMA and all other sources, of approximately 1.7%.

Net revenues for the nine months ended September 30, 2020 increased by 11.0% compared to the prior year period.



  DIS revenues for the nine months ended September 30, 2020 increased by 11.8%
compared to the prior year period driven by demand for COVID-19 molecular and
antibody testing, and, to a lesser extent, the impact of recent acquisitions,
partially offset by a decline in testing volume in our base business. For the
nine months ended September 30, 2020:

•Organic revenue and acquisitions contributed approximately 10.5% and 1.3%, respectively, to DIS revenue growth compared to the prior year period.


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•DIS volume decreased by 0.1%, with organic volume down approximately 1.4%,
partially offset by volume associated with recent acquisitions of 1.3%. Organic
volume was negatively impacted by declines in testing volumes in the base
business due to the COVID-19 pandemic, partially offset by COVID-19 molecular
and antibody testing and, to a lesser extent, the impact of an extra business
day in 2020 and the impact of weather in the prior year period, both of which
favorably impacted the comparison by approximately 1.0%. Testing volumes in the
base business declined approximately 14.4% for the nine months ended
September 30, 2020 compared to the prior year period.
•Revenue per requisition increased by 12.4% compared to the prior year period
primarily due to favorable mix, driven in large part by COVID-19 molecular
testing; partially offset by reimbursement pressure, including unit price
reductions associated with PAMA and all other sources, of approximately 1.8%.

Cost of Services

Cost of services consists principally of costs for obtaining, transporting and testing specimens as well as facility costs used for the delivery of our services.



  For the three months ended September 30, 2020, cost of services increased by
$316 million compared to the prior year period. The increase was primarily
driven by higher variable expenses related to increased testing volumes as well
as test mix and a higher supply cost associated with COVID-19 testing, and
higher performance-based compensation.

  For the nine months ended September 30, 2020, cost of services increased by
$298 million compared to the prior year period. The increase was primarily
driven by higher variable expenses related to test mix and a higher supply cost
associated with COVID-19 testing, higher performance-based compensation, and
incremental costs incurred related to the COVID-19 pandemic including expense
associated with a one-time payment to eligible employees to help offset expenses
they incurred as a result of COVID-19. These increases were partially offset by
lower compensation and benefit costs as a result of a series of temporary
actions implemented to manage our workforce costs.

Selling, General and Administrative Expenses ("SG&A")

SG&A consist principally of the costs associated with our sales and marketing efforts, billing operations, credit loss expense and general management and administrative support as well as administrative facility costs.



  SG&A increased by $34 million for the three months ended September 30, 2020,
compared to the prior year period, primarily driven by higher performance-based
compensation costs, and higher costs associated with changes in the value of our
deferred compensation obligations, partially offset by lower travel related
costs.

  SG&A decreased by $5 million for the nine months ended September 30, 2020,
compared to the prior year period primarily driven by lower compensation and
benefit costs as a result of a series of temporary actions implemented to manage
our workforce costs, lower travel related costs, lower costs associated with our
Invigorate program, and lower costs associated with changes in the value of our
deferred compensation obligations, partially offset by higher performance-based
compensation costs.

The change in the value of our deferred compensation obligations is largely offset by gains or losses due to the changes in the value of the associated investments, which are recorded in other income, net. For further details regarding our deferred compensation plans, see Note 17 to the audited consolidated financial statements in our 2019 Annual Report on Form 10-K.

Amortization Expense



  For the three and nine months ended September 30, 2020, amortization expense
increased by $4 million and $5 million, respectively, compared to the prior year
periods as a result of recent acquisitions.

Other Operating Expense (Income), Net

Other operating expense (income), net includes miscellaneous income and expense items and other charges related to operating activities.



  For the three months ended September 30, 2020, other operating expense
(income), net primarily represents the reversal of $65 million of income that
was previously recognized during the three months ended June 30, 2020 relating
to the receipt of funds that were appropriated to healthcare providers under the
CARES Act (see Note 11 to the interim unaudited consolidated financial
statements).


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For the nine months ended September 30, 2020, other operating expense (income), net primarily represents impairment charges due to the impact of the COVID-19 pandemic.

For the three months ended September 30, 2019, other operating expense (income), net primarily represents a gain associated with the decrease in the fair value of a contingent consideration accrual associated with a previous acquisition.



  For the nine months ended September 30, 2019, other operating expense
(income), net includes a $12 million gain associated with an insurance claim for
hurricane related losses and a $12 million gain associated with the decrease in
the fair value of the contingent consideration accruals associated with previous
acquisitions, partially offset by non-cash asset impairment charges of $2
million.

Interest Expense, Net



  Interest expense, net decreased for both the three and nine months ended
September 30, 2020 compared to the prior year periods, primarily driven by lower
interest rates associated with our variable rate indebtedness, partially offset
by higher average outstanding indebtedness.

Other Income, Net



  Other income, net represents miscellaneous income and expense items related to
non-operating activities, such as gains and losses associated with investments
and other non-operating assets.

  For the three and nine months ended September 30, 2020, other income, net
increased by $76 million and $61 million, respectively, compared to the prior
year periods. For the three months ended September 30, 2020, the increase was
primarily due to a $70 million gain recognized as a result of the remeasurement
of our previously held equity interest in MACL to fair value (see Note 5 to the
interim unaudited consolidated financial statements) and higher gains associated
with investments in our deferred compensation plans compared to the prior year
period. For the nine months ended September 30, 2020, the increase was primarily
due to a $70 million gain recognized as a result of the remeasurement of our
previously held equity interest in MACL to fair value (see Note 5 to the interim
unaudited consolidated financial statements), partially offset by lower gains
associated with investments in our deferred compensation plans compared to the
prior year period.

  Income Tax Expense

  Income tax expense for the three months ended September 30, 2020 and 2019 was
$177 million and $62 million, respectively. Income tax expense for the nine
months ended September 30, 2020 and 2019 was $269 million and $175 million,
respectively. The increase in income tax expense for both the three and nine
months ended September 30, 2020 compared to the prior year period was primarily
driven by an increase in income from continuing operations before income taxes
and equity in earnings of equity method investees.

  For the three months ended September 30, 2020 and 2019, the effective income
tax rate was 23.7% and 22.9%, respectively. The effective income tax rate for
the three months ended September 30, 2020, benefited from a lower effective
income tax rate associated with a $70 million gain recognized as a result of the
remeasurement of our previously held equity interest in MACL to fair value; and
$3 million of excess tax benefits associated with stock-based compensation
arrangements. The effective income tax rate for the three months ended
September 30, 2019 benefited from a $6 million income tax benefit due to the
release of a valuation allowance associated with net operating loss
carryforwards; and $3 million of excess tax benefits associated with stock-based
compensation arrangements.

  For the nine months ended September 30, 2020 and 2019, the effective income
tax rate was 23.9% and 23.4%, respectively. The effective income tax rate for
the nine months ended September 30, 2020, benefited from a lower effective
income tax rate associated with a $70 million gain recognized as a result of the
remeasurement of our previously held equity interest in MACL to fair value; and
$15 million of excess tax benefits associated with stock-based compensation
arrangements. The effective income tax rate for the nine months ended
September 30, 2019 benefited from $11 million of excess tax benefits associated
with stock-based compensation arrangements; and a $10 million income tax benefit
due to the release of valuation allowances associated with net operating loss
carryforwards.

  The effective income tax rate associated with the $70 million gain recognized
as a result of the remeasurement of our previously held equity interest in MACL
to fair value was 11.8% due to a permanent difference in the financial reporting
and tax basis of goodwill.

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  For both the three and nine months ended September 30, 2020, we utilized the
most likely estimate of our annual income before taxes to determine the annual
effective income tax rate for 2020. As a result of uncertainty associated with
the impact of the COVID-19 pandemic, it is possible that we will experience
variability in the annual projections and, as a result, the annual effective
income tax rate.

Equity in Earnings of Equity Method Investees, Net of Taxes



  Equity in earnings of equity method investees, net of taxes decreased for the
three and nine months ended September 30, 2020 by $3 million and $15 million,
respectively, compared to the prior year periods primarily due to the impact of
the COVID-19 pandemic on our equity method investees.

Discontinued Operations



  During the third quarter of 2006, we completed the wind down of Nichols
Institute Diagnostics ("NID"), a test kit manufacturing subsidiary, which has
been classified as discontinued operations for the nine months ended
September 30, 2019. Income from discontinued operations, net of taxes, for the
nine months ended September 30, 2019 includes discrete tax benefits of $20
million associated with the favorable resolution of certain tax contingencies
related to NID.

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