Premium costs came in a close second for what is disliked most about health insurance policies

Foster City, CA - June 29, 2021 - A recent Insurance.com survey finds that just over half (54%) of respondents are fairly satisfied with their existing health coverage. But the remainder of consumers report disliking certain aspects of their health plan. Here are the chief complaints about their health insurance:

  • 35.4% Out-of-pocket costs
  • 34.9% Premium cost
  • 11.1% Surprise medical bills
  • 7% Limited provider choices
  • 6.8% Prior authorizations for procedures
  • 4.5% referral requirements to see specialists

'One reason that out-of-pocket charges may frustrate consumers may be confusion about the difference between copays, coinsurance and deductibles,' hypothesizes Les Masterson, managing editor for Insurance.com. 'We developed a guide to help people understand important distinctions between various out-of-pocket costs.'

The complete guide is available: Coinsurance vs copay. The survey shows that men are more likely to be bothered by premium cost while a greater proportion of women find prior authorizations to be aggravating.

'It is possible that the respondents who indicate that surprise medical bills ail them, might feel better if they fully understand their out-of-pocket cost obligations,' adds Masterson.

Masterson is available to discuss the coinsurance vs copay guide and answer other questions about health insurance coverage and different types of health plans.

About Insurance
Insurance is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a leader in providing performance marketplace technologies and services to the financial services and home services industries. QuinStreet is a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. The company is committed to providing consumers with the information and tools they need to research, find and select the products and brands that meet their needs. Insurance.com is a member of the company's expert research and publishing division.

Insurance is a trusted online resource dedicated to educating consumers on auto, home, health and life insurance, developing relationships directly with carriers to offer consumers comparison rates from multiple companies. Since 2001, Insurance.com's industry-first online tools, data-based reporting and experienced experts have helped consumers make informed insurance-related decisions, so they can choose the right insurance for their individual needs.

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Jacqueline Leppla
Senior Director of Public Relations
Direct +1 775 321 3608
Email: jleppla@quinstreet.com

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QuinStreet Inc. published this content on 29 June 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 30 June 2021 16:55:29 UTC.