Redfin announced it has launched in Gainesville, Pensacola and Tallahassee, Florida and Jackson, Mississippi. Mississippi is the 44th state for Redfin, which now serves more than 100 markets across the U.S. and Canada. In these new markets, consumers can now buy and sell homes with local Redfin agents and use Redfin's website and mobile app to search for homes for sale, book on-demand home tours, and track their home's estimated value with the Redfin Estimate. Redfin puts the customer first by blending technology with local agents to deliver innovative service for a lower fee. To date, Redfin has saved customers more than a billion dollars in real estate commissions. Unlike most agents who are independent contractors, Redfin agents are employees, who earn a salary, benefits and bonuses for closed sales. Redfin agents meet customers through the site and app, which lets them focus on serving their customers, rather than spending time finding new ones. Redfin customers are asked to review the service they received from their Redfin agent. These reviews are published on the agents' online profiles, which makes them accountable to deliver results for their clients.