Management's Discussion and Analysis of Financial Condition and Results of
Operations (MD&A) is designed to provide a reader of our consolidated financial
statements with a narrative from the perspective of our management on our
financial condition, results of operations, liquidity and certain other factors
that may affect our future results. This MD&A should be read in conjunction with
the MD&A included in our June 30, 2020 Annual Report on Form 10-K and other
documents filed or furnished with the Securities and Exchange Commission (SEC)
during the current fiscal year.
MANAGEMENT'S OVERVIEW
Regis Corporation (RGS) franchises, owns, and operates beauty salons. As of
December 31, 2020, the Company franchised, owned or held ownership interests in
6,384 worldwide locations. Our locations consisted of 6,306 system-wide North
American and International salons, and in 78 locations we maintained a
non-controlling ownership interest less than 100 percent. Each of the Company's
salon concepts generally offer similar salon products and services and serve the
mass market. As of December 31, 2020, we had approximately 5,000 corporate
employees worldwide.
Impact of COVID-19 on Business Operations
During the period ended December 31, 2020, the global coronavirus pandemic
("COVID-19") had an adverse impact on operations, including prolonged government
mandated salon closures in California and Ontario, in addition to other U.S.
states and Canadian provinces. As of January 25, 2021, our California salons
were allowed to re-open. The COVID-19 pandemic continues to impact salon guest
visits resulting in a significant reduction in revenue and traffic. Due to the
economic disruption caused by the COVID-19 pandemic, the Company faces a greater
degree of uncertainty than normal in making judgments and estimates needed to
apply the Company's significant accounting policies. Actual results and outcomes
may differ from management's estimates and assumptions.
CRITICAL ACCOUNTING POLICIES
The interim unaudited Condensed Consolidated Financial Statements are prepared
in conformity with accounting principles generally accepted in the United States
of America. In preparing the interim unaudited Condensed Consolidated Financial
Statements, we are required to make various judgments, estimates and assumptions
that could have a significant impact on the results reported in the interim
unaudited Condensed Consolidated Financial Statements. We base these estimates
on historical experience and other assumptions believed to be reasonable under
the circumstances. Estimates are considered to be critical if they meet both of
the following criteria: (1) the estimate requires assumptions about material
matters that are uncertain at the time the accounting estimates are made, and
(2) other materially different estimates could have been reasonably made or
material changes in the estimates are reasonably likely to occur from period to
period. Changes in these estimates could have a material effect on our interim
unaudited Condensed Consolidated Financial Statements.
Our significant accounting policies can be found in Note 1 to the Consolidated
Financial Statements contained in Part II, Item 8 of the June 30, 2020 Annual
Report on Form 10-K, as well as Notes 1 and 2 to the unaudited Condensed
Consolidated Financial Statements contained within this Quarterly Report on
Form 10-Q. We believe the accounting policies related to the valuation of
goodwill, the valuation and estimated useful lives of long-lived assets,
estimates used in relation to tax liabilities and deferred taxes are most
critical to aid in fully understanding and evaluating our reported financial
condition and results of operations. Discussion of each of these policies is
contained under "Critical Accounting Policies" in Part II, Item 7 of our
June 30, 2020 Annual Report on Form 10-K. Our policies related to revenue
recognition guidance, ASC Topic 606, can be found in Note 2 to the unaudited
Condensed Consolidated Financial Statements.
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RESULTS OF OPERATIONS
Impact of salons sold to franchisees on operations.
In the three and six months ended December 31, 2020, the Company sold 145 and
282, respectively, company-owned salons to franchisees. The impact of these
transactions are as follows:
                                                   Three Months Ended December 31,          Increase             Six Months Ended December 31,              Increase
                                                       2020               2019             (Decrease)               2020                  2019             (Decrease)

                                                                                                  (Dollars in thousands)


Salons sold to franchisees                               145                443                 (298)                    282                988                 (706)
Cash proceeds received                             $   3,413          $  31,468          $   (28,055)         $        7,148          $  69,414          $   (62,266)

(Loss) gain on venditions, excluding
goodwill derecognition                             $  (3,226)         $  

14,993 $ (18,219) $ (3,888) $ 41,213

     $   (45,101)
Non-cash goodwill derecognition                            -            (27,400)              27,400                       -            (59,480)    

59,480


Loss from sale of salon assets to
franchisees, net                                   $  (3,226)         $ (12,407)         $     9,181          $       (3,888)         $ (18,267)         $    14,379



System-wide results
As we transition to an asset-light franchise platform, our results will be more
impacted by our system-wide sales, which include sales by all points of
distribution, whether owned by the Company or our franchisees. While we do not
record sales by franchisees as revenue, and such sales are not included in our
consolidated financial statements, we believe that this operating measure is
important in obtaining an understanding of our financial performance. We believe
system-wide sales information aids in understanding how we derive royalty
revenue and in evaluating performance.
System-wide same-store sales by concept are detailed in the table below:
                                                     Three Months Ended December 31,               Six Months Ended December 31,
                                                        2020                  2019                   2020                  2019

SmartStyle                                                (32.2) %               (4.3) %               (33.0) %               (3.1) %
Supercuts                                                 (32.9)                 (1.1)                 (33.2)                 (0.4)
Portfolio Brands                                          (30.0)                 (2.3)                 (30.1)                 (2.0)
Consolidated system-wide same store sales                 (32.0) %               (2.3) %               (32.3) %               (1.7) %


_______________________________________________________________________________
(1)System-wide same-store sales are calculated as the total change in sales for
system-wide franchise and company-owned locations for more than one year that
were open on a specific day of the week during the current period and the
corresponding prior period. Quarterly and year-to-date system-wide same-store
sales are the sum of the system-wide same-store sales computed on a daily basis.
Franchise salons that do not report daily sales are excluded from same-store
sales. Locations relocated within a one-mile radius are included in same-store
sales as they are considered to have been open in the prior period. System-wide
same-store sales are calculated in local currencies to remove foreign currency
fluctuations from the calculation. TBG salons were not a franchise location in
fiscal year 2021 so they are excluded from fiscal year 2020 same-store sales for
comparability.
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Condensed Consolidated Results of Operations (Unaudited)
The following table sets forth, for the periods indicated, certain information
derived from our unaudited Condensed Consolidated Statement of Operations. The
percentages are computed as a percent of total consolidated revenues, except as
otherwise indicated.

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